Are there issues with radio on this phone? Not only does my connection sometimes drop out, and come right back, but according to sensorly, there is 4G in my area, yet the only way I can get my phone to connect to it is to force LTE (only) using ##DATA#.
My baseband version is 1.12.11.1210.
Yes it's a known issue, you can toggle Airplane mode too. It's aggregating but no other way around it. And I heard that the problem still there on the HTC ONE also. Which is why I decided to hold off. I live in a LTE area and my phone takes forever to go from 3g to LTE. My wife's GS3 connects instantly.
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LTE discovery does it fore and works well.
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Yeah, my wife's LG Viper gets better LTE signal and speeds. It's kind of upsetting that a low end LTE phone would better signal and speed than a flagship.
Related
So I have been noticing this pop up more so with a consistent manner. At work I can keep a strong lte signal all day. I can stream any music from Google or tune in or slacker. The minute I try YouTube it forces me down to 3g after a couple of minutes.
Is there some sort of bandwidth limit for lte? After I get out of YouTube it will pop back to lte signal. Speed test shows like 7 down 4 up on average so it's not like i don't have enough speed.
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Maybe your holding it wrong! Lol
Could it be when your in landscape holding it...Your hand blocks the LTE antenna.
I wish that was the case but I am not touching the phone. It's on the kickstand most of the day.
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I am sick and tired of the freaking LTE service, I am in San Antonio, and its crazy, sometimes it wont even connect to any data signal, I miss work emails etc, then as soon as I open Gmail or wake the phone, it connects to 3G, but its playing all day long 4G, 3G, 1X, over and over again... you get a strong 4G signal and as soon as you start enjoying it BAM it switches down to 3G, you do the whole Airplane mode on/off, and you get 4G again, then you start doing something and BAM back to 3G....
is there any way, anyone, to force it to stay on 4G? like way in the back end? or something? this sucks
Edit: you can force it in the EPST but if you set it to LTE only, you dont get phone calls or text msgs.... at least I dont...
SysCrasher13 said:
I am sick and tired of the freaking LTE service, I am in San Antonio, and its crazy, sometimes it wont even connect to any data signal, I miss work emails etc, then as soon as I open Gmail or wake the phone, it connects to 3G, but its playing all day long 4G, 3G, 1X, over and over again... you get a strong 4G signal and as soon as you start enjoying it BAM it switches down to 3G, you do the whole Airplane mode on/off, and you get 4G again, then you start doing something and BAM back to 3G....
is there any way, anyone, to force it to stay on 4G? like way in the back end? or something? this sucks
Edit: you can force it in the EPST but if you set it to LTE only, you dont get phone calls or text msgs.... at least I dont...
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Are you on the new radios or the old? I thought the new radios were suppose to solve this problem.
Sent from my A500 using Tapatalk
I have active lte sometimes until I actually try to use an app that uses data... New radio, old based rom.
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cruise350 said:
Are you on the new radios or the old? I thought the new radios were suppose to solve this problem.
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New radio also
This doesn't happen to me or at least not yet.
-Cupper- said:
I have active lte sometimes until I actually try to use an app that uses data... New radio, old based rom.
Sent from my EVO using Tapatalk 2
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Happened to me all the time on my evo. Not happening on my s3
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I really like this phone but want to make sure that the LTE connection issues are able to be fixed with a software update. I hope Sprint isn't BS'ing on this. I have a couple of days to return the phone and want to make sure this is fixable before deciding to keep it.
Anyone know if the Sprint rep who said it's a software issue is telling the truth or BS?
At heart it is a good radio. No reason it shouldn't work as it's supposed to. So, the majority of the issue is software. And it is fixable. Maybe just as good as S3 and iPhone 5 LTE reception?
The big question here is if Sprint will actually fix it this time. Know that there were fixes for LTE in 2 previous ota's. To what extent they worked on it before, idk. Thinking that this time is make or break it.
So, the answer is wait and see. U can get out of contract if LTE doesn't work for u though. It's apart of your service plan. Gonna require persistence on your part to get out after the 14 days is up, but u can do it.
If I were u and needed a good LTE capable phone, I'd go with the S3. Because at this point, it is up in the air if it will receive LTE like it should in the near future.
Correction first update was wifi, second was lte lol
Hope so. Has to be software related since both this and the s3 have the same radio. And, since the airplane mode on/off trick gets it working, I'm lead to believe its software.
Sent from my EVO
celticking said:
Hope so. Has to be software related since both this and the s3 have the same radio. And, since the airplane mode on/off trick gets it working, I'm lead to believe its software.
Sent from my EVO
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Airplane mode trick???
I really hope they can fix this. I decided to keep the phone after looking at the S3 screen and build quality I just couldn't switch. I really love the screen on this!! It is just as good as my wife's iPhone 5 in color reproduction. The S3 is nice but don't like PenTile as I can notice it and I don't like it when whites have a blue color to it.
The Evo LTE has the same SoC as the S3. If the Evo was having hardware problems with LTE so would the S3, but that is not the case (according to what I have been able to look up). Therefore it can be concluded that the LTE issues are software and not hardware.
docmalc said:
Airplane mode trick???
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AKA Airplane Mode Dance
If you are in an LTE area and your phone is stuck on 3G, or if your phone is on LTE and it drops back down to 3G, then toggling Airplane Mode ON and back OFF will make the radio scan and re-latch to LTE.
That's the problem with our EVOs, it's an LTE threshold and handoff problem.
I live right on the edge of LTE coverage, so my phone will handoff to 3G because it decides the LTE signal is too weak. The problem is, in my area a "weak" LTE signal is MUCH faster than a strong 3G signal. If I go into my radio options and choose "LTE only" it will hold LTE signal all day long. So the signal is there, albeit weak.
What we need is a software fix that will change our radio's signal threshold so that it will prioritize a weaker LTE signal over 3G.
I'm tired of doing the airplane mode dance. If LTE is available, I want my EVO to latch on and stay on it even if it's weak.
Sent from my EVO
I use to get spotty LTE here in san Antonio so I thought it was the radio. But now I've been getting it pretty consistantly everywhere. So now I'm starting to think its there towers or something
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mexlos said:
If I go into my radio options and choose "LTE only" it will hold LTE signal all day long.
Sent from my EVO
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Any way to do this on sense? I've only got lte/cdma and cdma only options
banccalif said:
Any way to do this on sense? I've only got lte/cdma and cdma only options
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Using a Sense ROM, open your phone dialer and type *#*#4636#*#*
Select "Phone Information" then scroll down to "Preferred Network Type" and that should give you the option you're looking for
Sent from my EVO
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Anthonicia said:
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
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Can you link it? I'm finding various apps named "network" something or another but none with just that solely as the title
The icon changed so I had a bit of trouble finding it but here you go Network app
mexlos said:
Using a Sense ROM, open your phone dialer and type *#*#4636#*#*
Select "Phone Information" then scroll down to "Preferred Network Type" and that should give you the option you're looking for
Sent from my EVO
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Anthonicia said:
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
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om4 said:
The icon changed so I had a bit of trouble finding it but here you go Network app
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Thanks guys! Installing app now and have the data code saved for a rainy day as well
Edit : after switching to lte only, I get no data (voice or sms) but im able to run a speed test using 4g. I live in L.A. but I connect to an Albuquerque, New Mexico server I'm not sure what else I'm to do to enable lte only and keep data
It's NOT true for me that switching it to LTE only will keep it connected. I still only keep the connection for about 10 seconds and then it goes back to 3G. My understanding is that option in both *#*#4634#*#* and ##DATA# is "preferred mode." It will drop back to 3G.
And I know for sure that Sprint and HTC have an open ticket on this issue of aquiring and keeping an LTE signal. They will eventually get a fix out for it.
I used the network tool post earlier and set mine to cdma/lte... So I get 4g and voice/text.. no evdo. Which is fine by me because evdo sucks anyway lol.
Works great I now can keep 4g in my house like my gfs gs3 and not switch back to crap-do
Sent from my EVO using xda premium
Someone try the 10/21 build of cm10 from deck.
I'm holding lte and seeing it places I couldn't get it before even when set to lte only.
This has completely corrected the issue for me.
Sent from my EVO using XDA Premium HD app
... after quickly ready through some of the threads here, there seems to be a problem with alot of EVOs not staying connected to LTE signal. In thier experiences thier phone will find the 4G signal then quickly drop back 3G or thier phone will not even connect to a 4G signal even though they are in a confirmed 4G area.
I never had this problem until recently. When 4G went unofficially live in Los Angeles my phone would switch seamless from 3g to 4g and back. It was just recently in the last week that my phone now will not connect to 4G unless I cycle through airplane mode. Once 'im on 4G my phones signal is rock solid and stays on 4G. When I'm out of a 4G area it drops back to 3G but will not swap back to 4G when I return to a 4G area.
It so weird that all of a sudden it started doing this. I notice that when this happens i'm at half (or less) charge. Maybe my phone is doing this to conserve battery.. i don't know. I can see if my phone did this from the get go but it's just weird that for two weeks it was fine and them all of a sudden the radios are not swapping correctly...
thoughts?
UPDATE : So i got off the phone with HTC and they said it is a tower/carrier problem. Is this possible?
tenfingas said:
UPDATE : So i got off the phone with HTC and they said it is a tower/carrier problem. Is this possible?
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Possible: Yes.
But no, its exclusive to the EVO LTE. You can inform them that the iPhone 5, SGS 3 & LG Viper (I wouldn't say all of them, but some of them, you're just trying to get a point across) phones in your area, stay connected, where as the EVO LTE (say your's & a few others) does, not.
^It doesn't have to be true, but the fact that it is a bug, is true & it needs to be addressed. If it were carrier based, Sprint's other LTE phones would be in the same boat.
Say your'e reporting it as a bug & could you submit a ticket or add to an exsisting one. (Heck, they might not even have trouble tickets.)
People mess up the bug process by going back and forth with the rep, just stick you your guns & stay polite.
I think it's an Evo LTE thing myself. I just got LTE here in LA, and I actually just noticed that I was back on 3G for whatever reason. Got back on by airplane mode-ing.
Although, I will say that it has gone to 4G automatically in another part of LA, so I'm not sure what's going on with that.
I would've liked for the LTE to be a toggle like 4G was on the OG Evo.
I wpuldnt know, Arizona never gets any love haha
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I think it was the towers because all of a sudden my phone is switching seamlessly again.
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My town just got 4g and I've noticed that my phone will choose more bars of 3g over less bars of 4g. But id rather have 2 bars of 4g than 4 bars of 3g if you know what I mean. Is there any way to help this? Any apps I can download?
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It doesn't really work that way. 3g and 4g are independent connections that are maintained simultaneously. You're still connected to 3g even when 4g is connected. If you aren't getting 4g, then it simply isn't connecting to it and there really isn't much you can do about it.
gabezermeno said:
My town just got 4g and I've noticed that my phone will choose more bars of 3g over less bars of 4g. But id rather have 2 bars of 4g than 4 bars of 3g if you know what I mean. Is there any way to help this? Any apps I can download?
Sent from my ADR6425LVW using xda app-developers app
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Since I am on the latest ICS global firmware and a custom ROM, I not sure if if this location is still accurate, but go to settings-call-preferred network. When you get to this you should see a number of options. One is LTE only (4G setting) if that is what you want to do. However, if you do this, then you may not get a data connection if 4G is not available. Also, if you have a weak 4G signal, if will eat up your battery time.
You might try downloading a 4G Toggle program from Play Store. It will take you directly to phone settings. Even though I live in a 4G area, I actually leave my phone in 3G CDMA only mode unless I really need the 4G speed to download something. I get much better battery life.
You could try getting into the hidden phone settings and changing your prefered connection to CDMA, LTE which should disable 3g if i understand it right. That option should also save you a bit of battery life as well if it works.
You should be able to choose lte only from the hidden menu
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I'm in a decent LTE area (DFW). Why can I have crappy 4G data and can't load anything. Then I dial *#*#4636#*#* and change to LTE ONLY and it loads LTE and extremely fast, but obviously can't accept calls. Why does the LTE/GSM not just stick on LTE instead of going 4G -_-
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Do you have the Google edition one?
Sent from my HTC One using Tapatalk
Yes, more info about the device please.
dotson817 said:
I'm in a decent LTE area (DFW). Why can I have crappy 4G data and can't load anything. Then I dial *#*#4636#*#* and change to LTE ONLY and it loads LTE and extremely fast, but obviously can't accept calls. Why does the LTE/GSM not just stick on LTE instead of going 4G -_-
Sent from my HTC One using XDA Premium 4 mobile app
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No I have the official T-Mobile version, it is running the latest firmware and radio as of last week. Running AOSP ROM AICP.
I mean it could possibly be due to them working on towers but it still seems weird that the phone wouldn't try to connect to LTE when ever it is possibly available. It might be a placaebo effect, but it just seems like the phone has been having way more delays loading things, even if the ping is low in Speed Test.
dotson817 said:
I'm in a decent LTE area (DFW). Why can I have crappy 4G data and can't load anything. Then I dial *#*#4636#*#* and change to LTE ONLY and it loads LTE and extremely fast, but obviously can't accept calls. Why does the LTE/GSM not just stick on LTE instead of going 4G -_-
Sent from my HTC One using XDA Premium 4 mobile app
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When the phone is set to LTE/GSM it will monitor signal thresholds to try and keep you from having a poor experience on LTE at the fringe. So that if it detects your LTE signal is low it will move over to 4G or even 2G to try and provide you a better experience. When you set it to LTE only then it stays on LTE as long as you have usable signal.
T-Mobile probably has the threshold set too conservative, but that doesn't explain your poor experience on 4g (HSPA). I live in DFW and my HSPA service is fast.
Im in Dallas. Main travel area is old east dallas and north central / north east dallas..
I can tell you that im happy with both HSDPA+ and LTE with them.
on the rare occasion i have had a reception / speed issue i find that power cycling my phone fixed it. Also make sure if you do that you have FastBoot disabled.
Thats under power settings, make sure its not checked.
IAmSixNine said:
Also make sure if you do that you have FastBoot disabled.
Thats under power settings, make sure its not checked.
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What's wrong with using Fast Boot?
it doesnt shut down apps properly..
its similar to hibernation.
Good to know, thanks.