Google Play Music downloads pinned tracks very slow - Android Q&A, Help & Troubleshooting

I wanted to start a discussion here where developers can possibly provide insight into this known issue on some devices and Android versions. There is a google product discussion over here https://productforums.google.com/forum/?hl=en#!msg/mobile/8IapTtKsUsI/393hsmGnbh4J
Basically the music app downloads pinned tracks extremely slow despite fast internet connections. It can take more than an hour to download a 10 track album. I've noticed this when streaming music too, the buffer does not load quickly at all, barely keeping ahead of the playback. I'm running a custom 4.2.2 ROM on an evo 3d and I know that on an ICS ROM in the past I did not have this problem. From the linked discussion above it seems everyone is running JB who has this issue. I've contacted Google support but they have no idea what's going on and suggesting I don't understand how to pin music.
My current theory is it has something to do with the encryption of the music that the google music app does in order for your All Access music to not be transferrable off the device. Possibly with the new way JB organizes SD cards, this has created a rate limiting issue considering the app was originally programmed for ICS when it was birthed.
I can provide logcat if anyone is interested.

I just started my All Access trial and am shocked at how pokey downloads are compared to Spotify. I'm trying to pin perhaps 40 songs from three albums and after a half hour it's only 25 percent done! What are they saving, WAVs?

Seems like certain files (unfortunately seems to be all newer music) download slow whereas other files go fast. Slow songs are all mp3 but all show encoded_library/string=LAME3.98
Sent from my PG86100 using Tapatalk 2

same here
stock JB 4.2.2 on galaxy nexus
uploaded from pc 2.000+ songs in less than 1h from ofgice lan but pinning playlist thru wifi at home is painless

thegios said:
same here
stock JB 4.2.2 on galaxy nexus
uploaded from pc 2.000+ songs in less than 1h from ofgice lan but pinning playlist thru wifi at home is painless
Click to expand...
Click to collapse
My uploaded music downloads fast. I am only having trouble with newer play store music that shows a specific encoding. Can you check the encoding on your uploaded music with mediainfo?
Sent from my PG86100 using Tapatalk 2

dankerton said:
My uploaded music downloads fast. I am only having trouble with newer play store music that shows a specific encoding. Can you check the encoding on your uploaded music with mediainfo?
Sent from my PG86100 using Tapatalk 2
Click to expand...
Click to collapse
I am seeing the same thing. I'm not sure where I can see the encoding of my music.

bballboy32591 said:
I am seeing the same thing. I'm not sure where I can see the encoding of my music.
Click to expand...
Click to collapse
download Mediainfo. Anyone you don't need to it is a confirmed issue with certain encoded Mp3s if you check the google discussion linked in the OP. Just hope google cares to fix it soon.

dankerton said:
download Mediainfo. Anyone you don't need to it is a confirmed issue with certain encoded Mp3s if you check the google discussion linked in the OP. Just hope google cares to fix it soon.
Click to expand...
Click to collapse
yes it could be... but... dont care anymore... stopped using play music cloud after one day... will go back to local mp3 and will subscribe to spotify for the rest

With further investigation, I'm seeing two absolute deal-breaker problems with Play Music All-Access which are inclining me to ditch it:
1. The download speeds are catastrophically slow. When I first set up All Access last week, I added a few albums (about 40 songs) and tacked them to my device. I go to leave about 40 minutes later and was stunned to see it was only a third of the way done downloading. Huh? Spotify downloads like a rocket on my 25 Mbps connection. Later I tried simultaneously downloading the new Daft Punk album on my girlfriend's pokey DSL on Play and Spotify - it finished in about 8 minutes on Spotify, 35 mins on Play.
What prompted me to search for the problem was being back at home and it taking a full hour to download Wings Over America. After it finished on Play, I downloaded it from Spotify and it took TWO MINUTES! 30 times faster! 28 tracks shouldn't require an hour's advance notice. Does Google think its customers won't be in the mood to listen to something on the go? Streaming, you say? I had a song freeze, restart, and refreeze at the same point several times while streaming in a major suburban area with good coverage. Yeah, that doesn't work.
2. My phone was fully charged when I unplugged it to use as an alarm while I napped while Wings was downloading. I wake up and it's down to 90%! Huh? I use GSam Battery Monitor to look for the power sucks and the top culprit is System (*wakelock*) responsible for 19% of overall use with AudioOut_2 holding it awake for 1h 32m, almost the whole time it's been unplugged! Nothing was playing; it was just downloading. Play Music was #2 with 16% used, but no ridiculous wakelocks.
It doesn't matter if All Access is a couple bucks cheaper and has more music than Spotify if it's unusably slow to download and a battery killer.
Nexus 4, rooted, faux123 kernel

It appears that the app update for May 30, 2013 has resolved the problem. After updating, I downloaded a pair of albums - one new and one from 2000 to rule out encoding questions - and they both were down in less than 5 minutes. That's more like it.:good:

Related

Google Music now in Android Market, accepting cloud invites

App here:
http://goo.gl/jS8cx
Sign up for the Cloud beta here:
http://goo.gl/OPiwp
It refuses to install on mine. Could someone upload the apk?
As far as I can tell, if you don't have a Google Music cloud account, the app doesn't behave any differently than the stock android music app.
fmorel said:
It refuses to install on mine. Could someone upload the apk?
Click to expand...
Click to collapse
Here you go:
http://db.tt/MLujdPO
Thank you!
It does not install on gingerblur 3.1 any ideas?
Sent from my Chuck Norris powered Steelblurred Atrix
just install it form the market it self. its like the 3rd down from all free apps
D1rk said:
It does not install on gingerblur 3.1 any ideas?
Sent from my Chuck Norris powered Steelblurred Atrix
Click to expand...
Click to collapse
I've also tested GingerBlur 3.1 with a Market install of Music 3.0 Beta as well as copying with root explorer . It installs, but the Settings menu vanishes. I'd be interested to hear from someone that has Music Beta on Atrix AND has the settings menu within the Music application. This menu can be seen on Music 3.0 included with GingerBlur 3.1. One thing we know bout Music 3.0 is that it breaks the car dock based music track navigation feature. I'm reverting to the previous version for the time being, until we have another something to play with,
I just got my invite!
Had to get on my laptop to accept the new Music terms and conditions
Prompted to download "google music manager".exe
Asked if Id like to add free music from various genres - i did
Asked where i keep my music? Itunes, Win media, folder
Pointed it to my music folder
Found 10,000+ songs
Uploads just happen in the background afaik
Now the atrix!
Opened Google Music app, scrolled around. Nothing.
Phone settings>accounts>Google> no Music checkbox to tick
Back to Google Music app
[popup] you have been selected for Google Music Beta!
Allowed my Google account
I can see cloud music mixed in with the music on my phone
Sounds good.
No stutters.
The settings menu is now available in the gMusic app:
Cache music, hide unavailable, download via wifi, etc
Back to phone settings, accounts, google
Music now appears with a checkbox for sync
This was my first hand experience with Google Music beta, just thought Id share. i already use Amazon Cloud and bought 100gb and I am very happy with it. I will not be buying cloud from Google this year, Amazon beat them to it. Im still interested to see what features are added to both services over the next 11 months, then comes the hard decision. Of course if its true that Google is deleting pirated music, that makes up my mind. Ill know soon enough I guess.
WiredPirate said:
I just got my invite!
Had to get on my laptop to accept the new Music terms and conditions
Prompted to download "google music manager".exe
Asked if Id like to add free music from various genres - i did
Asked where i keep my music? Itunes, Win media, folder
Pointed it to my music folder
Found 10,000+ songs
Uploads just happen in the background afaik
Now the atrix!
Opened Google Music app, scrolled around. Nothing.
Phone settings>accounts>Google> no Music checkbox to tick
Back to Google Music app
[popup] you have been selected for Google Music Beta!
Allowed my Google account
I can see cloud music mixed in with the music on my phone
Sounds good.
No stutters.
The settings menu is now available in the gMusic app:
Cache music, hide unavailable, download via wifi, etc
Back to phone settings, accounts, google
Music now appears with a checkbox for sync
This was my first hand experience with Google Music beta, just thought Id share. i already use Amazon Cloud and bought 100gb and I am very happy with it. I will not be buying cloud from Google this year, Amazon beat them to it. Im still interested to see what features are added to both services over the next 11 months, then comes the hard decision. Of course if its true that Google is deleting pirated music, that makes up my mind. Ill know soon enough I guess.
Click to expand...
Click to collapse
Useful feedback, thanks for sharing! Can you confirm that with music 3.0: in landscape, there is no pull down notifications menu at the top of the screen; and if you have the Moto Atrix Car Dock, the large music thumb button does not work. I mention this as the later is the main reason why I backreved to music 2.0 player. Thanks.
jjwatmyself said:
Useful feedback, thanks for sharing! Can you confirm that with music 3.0: in landscape, there is no pull down notifications menu at the top of the screen; and if you have the Moto Atrix Car Dock, the large music thumb button does not work. I mention this as the later is the main reason why I backreved to music 2.0 player. Thanks.
Click to expand...
Click to collapse
No pull down notification. I do not have the car dock, I have an Otterbox Commuter don't think it would fit.
sweeet just got mine
According to http://www.google.com/support/music...3668&ctx=cb&src=cb&cbid=fql3gvbhg4zt&cbrank=1
Storage limits
At this time, you can add up to 20,000 songs from your music collection. To see how many songs you've added, visit music.google.com and click 'Settings'.
If you'd like to free up storage space for new songs by removing existing music from your library, see Deleting songs from your library.
Click to expand...
Click to collapse
Ok... 17,000 songs... here we go...
OR I could write a letter:
"Dear Google, if I send you a 100 GB external disk, will you return it?"
They must be rolling out more invites, I just got mine.
Time to start uploading.
Grrrr. Still waiting for my invite. Although I'm not looking forward to waiting for 20k songs to upload on my 1.5 /s internet service. That and I have to figure out ~7k songs to skip
cerps said:
Grrrr. Still waiting for my invite. Although I'm not looking forward to waiting for 20k songs to upload on my 1.5 /s internet service. That and I have to figure out ~7k songs to skip
Click to expand...
Click to collapse
1,000 songs every 6 to 8 hours isn't so bad.
Sent from my MB860 using Tapatalk
cerps said:
Grrrr. Still waiting for my invite. Although I'm not looking forward to waiting for 20k songs to upload on my 1.5 /s internet service. That and I have to figure out ~7k songs to skip
Click to expand...
Click to collapse
Tip: You don't have to upload all of them at once. You can upload it, shut down computer, turn it back on later and it will resume.
cerps said:
Grrrr. Still waiting for my invite. Although I'm not looking forward to waiting for 20k songs to upload on my 1.5 /s internet service. That and I have to figure out ~7k songs to skip
Click to expand...
Click to collapse
jjwatmyself said:
1,000 songs every 6 to 8 hours isn't so bad.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
facetubespam said:
Tip: You don't have to upload all of them at once. You can upload it, shut down computer, turn it back on later and it will resume.
Click to expand...
Click to collapse
Last month it took me like 12 days to upload 80GB music to Amazon from my ****ty HP laptop on Charters 16down/2up. I didn't think my laptop would make it, I could have literally cooked eggs on it for almost 2 weeks straight!
got my invite and uploaded songs but I don't get and option to sync with google music under settings>applications>google is anyone else having this problem?
irus said:
got my invite and uploaded songs but I don't get and option to sync with google music under settings>applications>google is anyone else having this problem?
Click to expand...
Click to collapse
Ensure that you have music 3.0 from the market installed. You may need to resart your phone. Then launch the music app and go to settings. From there you need to select "Google Account" and the choose the specific named account that you want to add music sync. That should do it.

[Q] Can any other music player access Google Music cloud files?

I haven't seen any music players that claim they can do this. I'm not even sure if it's possible, but can any non stock music players be configured to access uploaded Google Music files? I find the stock Google Music app to be a little limited.
davstir said:
I haven't seen any music players that claim they can do this. I'm not even sure if it's possible, but can any non stock music players be configured to access uploaded Google Music files? I find the stock Google Music app to be a little limited.
Click to expand...
Click to collapse
https://market.android.com/details?id=com.t3hh4xx0r.cloudsniper
Cloud Sniper just makes the downloaded off line tracks available. I'm wondering about a program that allows access to the cloud files, not one that are downloaded.
davstir said:
Cloud Sniper just makes the downloaded off line tracks available. I'm wondering about a program that allows access to the cloud files, not one that are downloaded.
Click to expand...
Click to collapse
oh dang im sorry. read an article about it the other day and thought i could solve the problem. ill report back if i come across something that does this!
Not a solution as of yet, but just saw this, keeping you updated
Unofficial Music API Close To Completion, Could Soon Allow Apps To Integrate With Google Music
ANDROID NEWS, APPS, GAMES, PHONES, TABLETS - ANDROID POLICE | FEBRUARY 26, 2012
http://pulse.me/s/6mmQC
A few days ago, we heard unofficial reports that Google was disappointed with the performance of Music thus far. While it's barely been out for a full... read more
---
http://pulse.me
Sent from my SPH-D710 using xda premium
Thanks! That's a great find. Glad to see that somebody is working on this.

Bluetooth Audio Streaming

I picked up my Note the other day and I have come across an interesting situation.
My Mazda3 has built in Bluetooth and I can stream to it no problem. When I did so on my old Infuse, the display on my car only ever said BT, no track number or play timer. Now with the Note, there are areas that show the track and play time. When I play anything with the Samsung music app, the track number increments properly, but the play time stays at 0:00. With Google Music, any track I play shows 600 for track number and the play time stays at 0:00.
Has anyone else experienced anything similar?
EDIT: I should probably mention that for now I'm on stock Gingerbread.
Yea, it's just the way the software works with a2dp from what I understand. Every music app will be a bit different if they support the feature at all.
But then why didn't the Infuse have the same behavior?
Sent from my SAMSUNG-SGH-I717 using XDA
Infiniti G37xS
I'm encountering issues. On the stock Note GB ROM, mp3 tag data was showing up in the display of my factory head unit on my Infiniti G37xS.
After applying the ICS leak, this functionality no longer works. This also worked with my Skyrocket and the stock ROM. In all cases, I was using the default "Music Player" application.
Does anyone know of any market players that support tag (or even album art) over bluetooth?
Thanks,
-MK
Thanks to all poster or submitting such useful information, really liking the forum and members for their great support
Thanks all
MrKeg said:
After applying the ICS leak, this functionality no longer works. This also worked with my Skyrocket and the stock ROM. In all cases, I was using the default "Music Player" application.
Click to expand...
Click to collapse
Sounds like some of the functionality isn't complete or was left out of the ICS leak. Could be either the BT driver or the Music app. Let's hope it gets better with future leaks or official.
I would like to know if there are any apps that support full track info.
knight4led said:
But then why didn't the Infuse have the same behavior?
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
Different build? Not sure. This is the first phone I've ever had that displays info on the screen. I've used bt streaming since the tilt 2
Sent from my SAMSUNG-SGH-I717 using XDA
I just sent an email to the developer of PowerAmp on this exact subject. I have a Lexus that works just fine with my Son's 4S - displays everything on the screen. So it must be doable and its good to hear that at least GB Note has it somewhat working - so I think it is up to the app developers to get there code tweaked to support it.
bsw11 said:
I just sent an email to the developer of PowerAmp on this exact subject. I have a Lexus that works just fine with my Son's 4S - displays everything on the screen. So it must be doable and its good to hear that at least GB Note has it somewhat working - so I think it is up to the app developers to get there code tweaked to support it.
Click to expand...
Click to collapse
Very cool for you to do that! Hope this sheds some light!
Sent from my SAMSUNG-SGH-I717 using XDA
Any news from that Dev?
Also CM9 is supposed to enable the track number, time and track info display.
http://rootzwiki.com/topic/20091-request-avrcp-13-for-cars-w-bluetooth-built-in-etc/page__st__30
So there are some differences in ICS versus Gingerbread which give me some hope.
So now on ICS using the same version of Google Play Music Instead of getting the 600 as the track number and 000 as the play time, i just get dashes. But on ICS I actually get the rest of the track info, like artist, song and album. So two steps forward, one step back.
I have included some photos
ICS likes to pause music for a split second while the camera snaps a photo, so BT shows as paused and continues showing that even after playback has resumed. So in the photo you can't actually see the dashes I described.

[Q] Playing music is taking too much power?

Coming from iPhone, i was used to play music without any noticeable battery drain for long time. I mean, while on aiplane mode, phone used about 10% of battery to play music for 6-7 hours (during long flights). Now I play music with Google Play Music using my regular IEM phones (Xears Maestro MH700PRO) on HOX+ and it takes about 2-3% for 30 minutes of music, tested on my trip from home to work. And it seems to me bit too much.
I checked battery stats and found out that most juice is used by Mediaserver app. From searching around I found out that this process is handling playing media, but also scanning storage for media files. And it sometimes gets stuck in infinite loop from some messed files. So I used some NoMedia app to create .nomedia files in every folder of my virtual SD card to avoid Mediaserver scanning, since Google Play Music uses system Data folder to store its cached files. And it also has .nomedia files in its folders.
Problem is, that nothing changed, Mediaserver process is still on the top of power usage while playing music and phone still uses too much power to play simple MP3 music. Any ideas how to solve this?
More digging brought more info - used simple CPU Spy app to monitor which states are used while playing music in period of 30 minutes. And result is interesting - most used state is 760MHz with 21:33 and second is 640 MHz with 9:55. Unfortunately app doesn't show how many cores were active during that time, but even assuming it was only one, its still bit too much for playing simple MP3. Or is it normal with Android devices?
Try Media ReScan Root - if you are rooted It should stop scan your mediafiles without having to create .nomedia files...
Pls report back, I too have the feeling that this task uses a bit too much... not a problem, but could be better...
Have root, Media Scan Root (app has different name after install than on play store) installed and active, CPUstate reset and running music test again. Its quite annoying to see how much power phone uses to play music, simple MP3 player costing few bucks have like 1000% better power usage than phone in this price range. Wonder if there is some specialized player, maybe requiring root rights, but able to significantly lower CPU speed to save battery...
EDIT results are same, most used states are 760 and 640 MHz, most battery drain goes to Mediaserver with 45%, 20% goes to Google Play Music. 30 minutes took 3% of charge.
Wlk said:
Its quite annoying to see how much power phone uses to play music, simple MP3 player costing few bucks have like 1000% better power usage than phone in this price range.
Click to expand...
Click to collapse
It's the same as running a V8 while not driving, you will use more gas than with a v4 doing the same
Hmm, nice theory, but when apple can do it with their hw, android should too...
Wlk said:
Hmm, nice theory, but when apple can do it with their hw, android should too...
Click to expand...
Click to collapse
I wouldn't say that, i say you have installed a power hungry app!!! I just used the stock Music player at the gym for 2hrs straight and guess what? I walked into the gym with 73% battery and walked out of the gym with 73% battery, did not use a stitch of battery. Coming from an iphone 4 and always using it for the gym (which i still do cus this stupid phone doesn't offer wired headset controls yet!!!) i'd say this device gets just as good if not slightly better battery while ONLY listening to music. Now if you are using third party apps, streaming music, blah blah blah, well duh you're going to use up battery. Common sense there. If solely only using the Stock Music Player to listen to music SAVED on your phone, you will not see much of any battery consumption. Actually very impressed myself!
This was also before i rooted and was using the stock rom/device. Now i'm rooted and running a custom rom, battery is even better across the board!!!
Wlk said:
Hmm, nice theory, but when apple can do it with their hw, android should too...
Click to expand...
Click to collapse
For starters your comparing a 1.5ghz dual core iphone 5 with a 1.7ghz quad core, secondly 3% for listening to half an hours music is good. What planet are you from? Either buy an ipod or a less powerfull phone. You chose to buy the most powerfull phone on the market. No one made you, now you have to live with the limitations that brings
Sent from my HTC One X+ using Tapatalk 2

Youtube app never fully buffers a video

Hello, recently (like android 4.2) youtube has decided to stop buffering videos whenever it feels like it, which means the video just hangs when it gets there with the little buffer wheel spinning. Sometimes it will continue to load the video after it stops, but most of the time it just locks up the whole app and you have to force close it and re-launch it. I have tried clearing app cache and data and what not, but nothing has helped. I even tried turning off wifi optimization, but that didn't help either. I thought that maybe it was my ISP, but the same videos in the browser play just fine with no buffering at all. It seems to do this regardless of the length of the video. I get about 30mbps down and 5.5up when I run speedtest on my tablet, so I don't think it's the connection that's causing the issue. I should also mention that this happens regardless of quality. It will load relatively quickly to a certain point, then just never buffer again. I fear the only way to resolve this issue will be a factory reset.
This Reddit thread solved my YouTube issues. I have fios, fyi.
http://www.reddit.com/r/technology/comments/13kmvd/have_time_warner_internet_but_can_barely_stream/
Edit: oops this apparently.might be a problem with the new YouTube app.
Sent from my Nexus 4 using Tapatalk 4
I get this! All started when I upgraded to android 4.3! Its highly annoying, and the only way. I have found to fix it is to kill the YouTube app, find the video and place you where at, and then go from there
I also had this issue before the YouTube app was recently updated
Sent from my Nexus 10 using Tapatalk 4
I'm having the exact same issue! I might get it to play one video and the it buffers constantly. Anybody else have this issue? I'm running stock 4.3 uprooted. YouTube works fine on my s4 and laptop, but hangs on the Nexus 10!
Sent from my Nexus 10 using xda app-developers app
Happens on my moto x too.
Sent from my XT1056 using Tapatalk 4
Can also confirm on Nexus 10.
-------------------------
My devices:
Nexus 10 - Stock Rooted
Nook Tablet - CM10.1
Same problem here.
You don't have to force close youtube by the way, simply pressing the home button and going back to youtube afterwards does the job for me as well.
I hope they will fix that issue soon
This sucks so bad! I just got this awesome nexus 10 and I literally cat go 5 seconds without buffer. Do I have a bad unit? How do I fix this? I can surf the web just fine so it isn't my wifi to the nexus 10.
methodz said:
This sucks so bad! I just got this awesome nexus 10 and I literally cat go 5 seconds without buffer. Do I have a bad unit? How do I fix this? I can surf the web just fine so it isn't my wifi to the nexus 10.
Click to expand...
Click to collapse
Try an app called "Viral' from the playstore. I started using it as it can play YouTube music videos in the background while I'm using some other app. Recently I've been having issues with the default YouTube app and discovered that Viral did not have those issues. It may be worth giving it a try. I'm using a 4.4 custom ROM linked in my signature so your mileage may vary.
The issue I'm having is YouTube stops half way through a video and simply will not continue playing that video from the stop point, even after a reboot. I can play another video but it too stops half way or so in.
The YouTube app isn't NEARLY as good as it should, I'm still enraged and disgusted about the fact that the YouTube app on iPad is so MUCH better than the Android one, it has gestures to let you toggle full screen , it has pull down to refresh on lists (like the pull down to refresh on the gmail app), if you exit the app and come back, the video you were playing doesn't have to be rebuffered again (it keeps a few seconds buffered so you can watch the video quickly) AND worst of all, the iOS app lets YOU choose the resolution of your stream, what you get isn't an HD "on" and "off" toggle, you get proper choosing, like on the website, you get to choose between 240p, 360p, 480p, 720p AND 1080p, HD on our app is 720p, not 1080p, actually Google disabled the option from all android apps.
After that update I lost a lot of faith in Google, no wonder the iPad has so many more high quality apps, if you want devs to take you seriously, then YOU should give proper support to your devices, 1080p streams should have been available ever since our N10 was released, this **** is just unacceptable.
Thanks @3DSammy for the tip about the Viral app. :highfive:
Well, I figured out the issue, but not a fix. I think it's tied to comcast's router. I set up an old linksys with a broadcomm wireless unit as a repeater and I haven't had a single issue since. Numerous router resets and devices restores did nothing. It doesn't make any sense though because it only happens with the YouTube app, but same settings and everything I was able to watch a video completely on my nexus 10 on the repeater that I could not get through on comcast's router/modem(Aaris unit). It's strange though because my repeater connects wirelessly to my comcast router, so it goes nexus 10 to linksys repeater to comcast's router. It could be a security issue I guess, but I didn't look into it.

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