The Death of a Great Note 2 Relationship! - Verizon Samsung Galaxy Note II

Hi All!
Sorry to say that this is the end of a great relationship that my Note 2 and I have had. It's not Samsung's fault and it's not my fault the only people that can be blamed is Verizon themselves. When Verizon released the Android 4.1.2 update a couple of weeks ago the update installed smoothly and restarted the phone which was totally expected. What wasn't expected was for the display not to light up after the phone came back on. After fighting with Verizon support for over an hour on the phone, they sent me a replacement. Well supposedly they run the replacements through a 100+ point check before they send them out to people. Boy have I proved Verizon wrong on that with the phones that I had both the Note 2 and the Samsung Stratosphere(don't get me started on the Stratosphere). Well I get the replacement in the mail don't download the Android update or any apps other than the updates for those that Verizon and Samsung put on the phone. Within 20 minutes time the phone shut itself off 3 different times, and it got so hot that I could not physically bear to touch it. Which says a lot for the temperature because after working for McDonalds as long as I have I almost lost all feeling of heat in my hands so it takes a lot for me to be holding something and say that it's hot. I called Verizon and had them force feed me the bull**** that it had to be something that I downloaded causing this. After fighting with them for another 2 hours I had them sending me another phone and a replacement battery. Well the following Monday comes(2 days after getting the first replacement phone) and FedEx drops off the phone and battery. I open it up and activate the phone and no matter what I did I could not get the phone to connect to any wi-fi network. I spent 2 hours on the phone with Samsung, an hour on the phone with Belkin, and another hour on the phone with my Internet Service Provider all trying to troubleshoot the issue so that when I called Verizon I couldn't have them say that it was my internet service provider, wireless router, or something that Samsung had to help me with. I even went to every Wi-Fi Hotspot within a 15 mile radius of my house and tried connecting there with no luck. Well I call Verizon and fight with them some more and get force fed more lies and they send me out another phone. Well a day later when I get this phone it has the same exact problem of the phone that it replaced with the added issue that the power jack on the phone is so freaking loose that you can take the charger and spin it around in a complete circle. This had me furious at this point. Especially with all the aggravation that is involved when I call Verizon. Every single time I call them I am sexually harassed over the phone. They have it right there in black and white on the computer screens in front of them not to refer to me as a woman when I call, they have my name which is a guy's name and cannot be a girl's name, and the first thing out of my mouth before I even tell them my name is "I am a man, do not refer to me as a woman, and if you do so it will be considered sexual harassment." Well that doesn't stop them from repeatedly in the same conversation with the same person referring to me as a woman. Well after fighting with them some more and being sexually harassed some more and after threatening to take my family's 5 lines and get my extended family to follow suit with all of their lines(about 45 in all) and switch to a different carrier the head of the callcenter in Tampa, FL switched his tune right there and then especially after I told him that the reason he was calling me was because one of his management staff was sexually harassing me I gave him his choices he could either send me a brand new Galaxy Note 2 still in the box free of charge or he could switch it out to a different phone of my choice free of charge that was comparable in my mind. Well I chose the 32 GB model of the iPhone 5. I know it's no Note 2 in many ways, but I have had the iPhone in the past with work both the 3G and the 4 and have had no issues with the phone that weren't caused by something that I did( Dropped the 3G in the toilet). So as much as I loved the Note 2 and love Android I am switching back for the time being to an iOS device. February 4, 2014 I am eligible for my upgrade and by then the Note 3 should be out and I will be back to the Android side of the force. I just wanted to take and say my temporary farewell to Android.
Gunner Out!

Lol at sexual harassment.

Iphone5 comparable to the note2? Why didnt you say the s4? Or even s3? Sorry to hear about your situation. Verizon must be going down hill, cause I've always had good experiences with CSRs.

chrisjz said:
Iphone5 comparable to the note2? Why didnt you say the s4? Or even s3? Sorry to hear about your situation. Verizon must be going down hill, cause I've always had good experiences with CSRs.
Click to expand...
Click to collapse
I never said that the iPhone 5 was comparable hardware, but I have always had good luck with iPhone's and I know plenty of people who have the S3 and they don't like the phone and I won't touch the S4 with a 10 foot pole till it's been out for a few months. Out of 5 of my siblings 4 have the iPhone 5 and my baby sister has the S3 and has had the same trouble with Verizon that I had. The best thing about the iPhone 5 is I don't have to contact Verizon Tech support directly I can go through Apple and my friends who are Geniuses at their stores.
Gunner out!

Had my N2 replaced the other day, no issues with it, maybe I just got lucky....

muzhik said:
Had my N2 replaced the other day, no issues with it, maybe I just got lucky....
Click to expand...
Click to collapse
Muzhik,
You must have been really lucky.

Does the iPhone 5 not have a return button on the keyboard?
The whole thing sounds like a giant troll.
Sent from my SCH-I605 using Tapatalk 2

Troll on Verizon's part, yeah. Lol
Sent from my VZW Galaxy Note II, hyper powered via MeanBean ICE 1.05
- Hyperion 6,200MAh Extended Battery
- Modded Otterbox to fit battery
- An S-Pen (deal with it)​

Where is the sexual harrasment?
Sent from my SCH-I605 using xda premium

At the part where you didn't bother to read.
Sent from my SCH-I605 using xda premium

GWDPhotography said:
I never said that the iPhone 5 was comparable hardware, but I have always had good luck with iPhone's and I know plenty of people who have the S3 and they don't like the phone and I won't touch the S4 with a 10 foot pole till it's been out for a few months. Out of 5 of my siblings 4 have the iPhone 5 and my baby sister has the S3 and has had the same trouble with Verizon that I had. The best thing about the iPhone 5 is I don't have to contact Verizon Tech support directly I can go through Apple and my friends who are Geniuses at their stores.
Gunner out!
Click to expand...
Click to collapse
I don't get it? Why wouldn't you touch the s4 for a few months? If you like the Note2 and Android so much, the S4 is the closest thing comparable hardware and software. Personally I think the iphone5 is a downgrade. Yeah, it might cost around the same price but it lacks a lot of features.

chrisjz said:
I don't get it? Why wouldn't you touch the s4 for a few months? If you like the Note2 and Android so much, the S4 is the closest thing comparable hardware and software. Personally I think the iphone5 is a downgrade. Yeah, it might cost around the same price but it lacks a lot of features.
Click to expand...
Click to collapse
+1

Deekayy said:
At the part where you didn't bother to read.
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
Which is most of it. Wall. Of. Text.

Deekayy said:
At the part where you didn't bother to read.
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
Asking someone to refer to you as male or female and the person does not oblidge does not constitute sexual harassment.
Sexual harassment*is*bullying*or*coercion*of a sexual nature, or the unwelcome or inappropriate promise of rewards in exchange for sexual favors.[1]*In most modern legal contexts, sexual harassment is illegal. As defined by the US*EEOC, "It is unlawful to harass a person (an applicant or employee) because of that person’s sex." Harassment can include "sexual harassment" or unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature.
Sounds to me like someone just trying to get their way.... But I digress...
Sent from my SCH-I605 using xda premium

If you willingly decided to go to an iphone over an android, I think we are all happy that we won't have to see what ridiculous posts would have followed you keeping an android.
"Working at McDonalds as long as I have" + dropping android for iphone = winner

BoostedB18C said:
If you willingly decided to go to an iphone over an android, I think we are all happy that we won't have to see what ridiculous posts would have followed you keeping an android.
"Working at McDonalds as long as I have" + dropping android for iphone = winner
Click to expand...
Click to collapse
Ouch hahaha this was harsh but fantastic hahahaha
Sent from my SCH-I605 using Tapatalk 2

What is this woman ranting about? :silly:

Op I've got to ask, does your keyboard have an enter key? That's one long paragraph.
Sent from my SGH-T889 using xda app-developers app

Thanks for letting us know.
Sent from my SCH-I605 using Tapatalk 2

I think women rant and wine less than this and this like some women's actions just screams look at me and give me attention.
Next will come the other womanly trait of you're wrong and I'm wait possibly followed by a bout of pouting from being butthurt.
sent from my thumbs...

Related

Returned the note, went back to SII, thinking about coming back

There is something wrong with me.
I returned my galaxy note due to the fact that it wasn't as snappy as an S2 and i missed the huge selection of roms... and while I'm happy with the S2 overall (again).. i have found that nearly a month of using the note has shifted my priorities.
I now find myself missing the big screen size more than I thought I would.
Here's my dilemma.
I kind of want the note back. But I've done 2 reverse upgrades already (i'm indecisive as ****)
I got this S2 from walmart because the ATT store here didn't have the original S2 (lte market)
Will walmart let me do a reverse upgrade do you think?
and then would ATT still let me upgrade again?
Would you go back to the note if you were me?
I'm stupid. Feel free to make fun of me.
Call walmart and ask. Then call ATT. There is nothing we can do here.
Sent from my SAMSUNG-SGH-I717 using xda premium
jimmer411 said:
Call walmart and ask. Then call ATT. There is nothing we can do here.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Was really hoping for some opinions.
We all had the lag when it came out, but I'm oh SAUROM, overclocked etc and the Note is SUPER smooth! Not kidding, we're talking butter here...
Literally, ZERO LAG!
There are some seriously slick themes being made, too. Couldn't be happier!
No idea if you will be able to finagle any more upgrades, but if not, you can borrow my S pen to stab yourself in the heart!
-You said we could make fun of you...
Sent from my SAMSUNG-SGH-I717 using Tapatalk
slaydog said:
We all had the lag when it came out, but I'm oh SAUROM, overclocked etc and the Note is SUPER smooth! Not kidding, we're talking butter here...
Literally, ZERO LAG!
There are some seriously slick themes being made, too. Couldn't be happier!
No idea if you will be able to finagle any more upgrades, but if not, you can borrow my S pen to stab yourself in the heart!
-You said we could make fun of you...
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
I have a rusty butter knife. I'm not worthy of the s-pen stab.
Could have told you that lol. Anyone who was considering going back to a S2 after having a Note is Crazy!
Is there a tiny tiny bit of lag once and a while, sure but nothing I'd give the phone up for. I'm on the stock ROM btw. People get to crazy with the "lag" theory. Mines fast as hell, I just clear the RAM once and a while no probs.
Sent from my SAMSUNG-SGH-I717 using XDA
Vcolassi said:
Could have told you that lol. Anyone who was considering going back to a S2 after having a Note is Crazy!
Is there a tiny tiny bit of lag once and a while, sure but nothing I'd give the phone up for. I'm on the stock ROM btw. People get to crazy with the "lag" theory. Mines fast as hell, I just clear the RAM once and a while no probs.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
Yeah, I'm realizing now that I would trade this smaller screen and zero lag for the bigger beautiful display and slight lag every once in a while.
The rom thing isn't as big to me as I thought it was.
I really hope I can reverse again.
giantenemybird said:
There is something wrong with me.
I returned my galaxy note due to the fact that it wasn't as snappy as an S2 and i missed the huge selection of roms... and while I'm happy with the S2 overall (again).. i have found that nearly a month of using the note has shifted my priorities.
I now find myself missing the big screen size more than I thought I would.
Here's my dilemma.
I kind of want the note back. But I've done 2 reverse upgrades already (i'm indecisive as ****)
I got this S2 from walmart because the ATT store here didn't have the original S2 (lte market)
Will walmart let me do a reverse upgrade do you think?
and then would ATT still let me upgrade again?
Would you go back to the note if you were me?
I'm stupid. Feel free to make fun of me.
Click to expand...
Click to collapse
you can.
i'd say get it from best buy if you have one near you. i'm biased (i work there selling phones) but i think it has great value.
typically you get someone who is more knowledgable (it varies, not everyone is a phone nerd)
you have the option to get a really good protection plan (no deductible, unlimited claims, water damage coverage, loaner phone, etc.)
and the option to get the buy back which will give you guaranteed $$ back when you trade in your phone w/in 2 years based on retail (its $60 normally, but if you have the protection plan for at least 1mo you get it half off, for $30. minimum you would get back is around your upgrade @ 20% of the RETAIL value which is $799.99)
derrick_ said:
you can.
i'd say get it from best buy if you have one near you. i'm biased (i work there selling phones) but i think it has great value.
typically you get someone who is more knowledgable (it varies, not everyone is a phone nerd)
you have the option to get a really good protection plan (no deductible, unlimited claims, water damage coverage, loaner phone, etc.)
and the option to get the buy back which will give you guaranteed $$ back when you trade in your phone w/in 2 years based on retail (its $60 normally, but if you have the protection plan for at least 1mo you get it half off, for $30. minimum you would get back is around your upgrade @ 20% of the RETAIL value which is $799.99)
Click to expand...
Click to collapse
Yeah, I did confirm through customer support that I can do it. I made sure they notated it on my account too.
I can't freaking wait. I want that big screen again. I'm gonna rub my genitals all over it.
giantenemybird said:
Yeah, I did confirm through customer support that I can do it. I made sure they notated it on my account too.
I can't freaking wait. I want that big screen again. I'm gonna rub my genitals all over it.
Click to expand...
Click to collapse
That would really be freaky if youre a chick.
Kony 2012 is Propaganda.
www.Facebook.com/freeyourmindcampaign
But then again honestly is there a girl that owns the note? I haven't met one (actually I've met no one with a note) but all the girls that see it are like wow that's too big... And im like don't worry. Im not just compensating, although my note would definitely entertain you longer.
Kony 2012 is Propaganda.
www.Facebook.com/freeyourmindcampaign
RadDudeTommy said:
But then again honestly is there a girl that owns the note? I haven't met one (actually I've met no one with a note) but all the girls that see it are like wow that's too big... And im like don't worry. Im not just compensating, although my note would definitely entertain you longer.
Kony 2012 is Propaganda.
www.Facebook.com/freeyourmindcampaign
Click to expand...
Click to collapse
Yeah, my girl owns the note. Since hers is the name on the account, she got the upgrade/re-up price. I was 3,000 miles away when she got em, so she's had hers a week more than I've had mine.
I admit I turned her onto the Note... I just couldn't stop blabbering about it compared to our Streaks. But she found the Streak not too long after it showed up at Best Buy, and after I went and abused one in the store, I gave the OK to go with the 5-inch candybar. We've had matching phones now for just over 2 years and she'll never be able to go to a smaller phone again.
It's a hoot at dinner parties when one of us takes out the phone (as it has been for a while) and someone, inevitably, comments; "My god, what is that? Is that a phone or a tablet?" Whichever of us had taken it out replies; "Yes, its both (Streak and Note... same difference for most people)" Then the person comes back with, "Wow, I've never seen anything like that before. That's almost too big, how can you use that? I doubt anyone could carry something that big. How do you carry it, does it even fit in your pocket?...." Then the other one of us will take out the other one. All conversation at the table stops. The inevitable iPhone comparison ensues.... 4 iPhones = (not really, but in screen real estate, close enough) 2 Notes. Pictures taken (if there are any phones left after the comparison laying of small useless phones on the big ones), jokes made... on both sides.... lol. "Wow that's so big" Me: "that's what she said" Her: "Why do you think I keep him around?" Them: "Are you compensating for something?" Me "What, both of us?" Them: "I'm not sure I could use something that size" Her: "Oh, I thought so too at first, but after a week or so I was used to it, and I could never have something smaller." Yeah, they are great icebreakers too... at anything from dinner parties to business meetings.
giantenemybird said:
There is something wrong with me.
I returned my galaxy note due to the fact that it wasn't as snappy as an S2 and i missed the huge selection of roms... and while I'm happy with the S2 overall (again).. i have found that nearly a month of using the note has shifted my priorities.
I now find myself missing the big screen size more than I thought I would.
Here's my dilemma.
I kind of want the note back. But I've done 2 reverse upgrades already (i'm indecisive as ****)
I got this S2 from walmart because the ATT store here didn't have the original S2 (lte market)
Will walmart let me do a reverse upgrade do you think?
and then would ATT still let me upgrade again?
Would you go back to the note if you were me?
I'm stupid. Feel free to make fun of me.
Click to expand...
Click to collapse
Haha No but seriously for
1. Your upgrade can't be denied to you unless your bill is past due other than that your titled to it.
2. Go to Amazon they have a 30 DAY return policy and its 250 with free car charger and I believe target has it to.
3. Your just missing out
Sent From My MAGNUM DROID XXLR
my fiance is dying to get one
You need help.
LoL @ over2land's story.
It is a conversation starter though - I've pulled it out standing in the back of an elevator with three people, and the guy standing in front actually came and stood next to me. Three guys shoulder to shoulder on the back wall of the elevator was pretty awkward.
The only other time I've ever had anyone stop me to ask about my phone was when I had the first generation iPhone [when it was still around $400 and not ubiquitous].
In the past three weeks of having the Note, I've been asked about it more times than ever with the iPhone.
This is why some people shouldn't have choices. Apple makes it easy for you... one new phone a year. No choices, no second guessing. And I can see why some people are happier with Apple for this very reason. But if you are going to be an Android user, you need to grow up a bit, make an informed decision, and be happy with it.
Then come to XDA and push that device as far as it can possibly go
My gf has the white note and never looking back. Her best friend bought one after playing with hers, she dumped her 4S and loves the screen size as well.
Sent from my Galaxy Phablet using Tapatalk
I kind of dumped my 4S too (its lying around in my house), but this gorgeous display is too tempting to let go!
jpeg42 said:
This is why some people shouldn't have choices. Apple makes it easy for you... one new phone a year. No choices, no second guessing. And I can see why some people are happier with Apple for this very reason. But if you are going to be an Android user, you need to grow up a bit, make an informed decision, and be happy with it.
Then come to XDA and push that device as far as it can possibly go
Click to expand...
Click to collapse
+1
Sent from the TermiNOTEr! ;-)

A thread to mock them all!

So I got my Galaxy Note today, and as soon as I got home, I put it under my electron microscope, and to my dismay, I noticed nano scratches! I wanted to reach out to everyone to see if they noticed this flaw on their phones. I was considering using hydrochloric acid and a high speed belt sander to remove them. The only problem is, they are so small, they can't be seen with the nakid eye, and I dont know what to do. I paid $300 for this phone, and I find this flaw to be totally unacceptable. My phone should be absolutely, 100% perfect! I contacted Samsung about this issue, and they told me to suck it.
I guess it's off to AT&T, where I will open and inspect every single Note, until I find the perfect one. If they won't exchange it for me, I will lie and commit fraud to get my way!
***this thread was created to lightheartedly poke fun at all the threads that are created over an otherwise minor problem/flaw people find with their phones***
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
hehehehehe. :-D
Well played.
I'll take your messed up Note off your hands for $20. You pay shipping, though.
Kinda' funny.
You know, people can hate on iSheep all they want, but the fact is most of Apple's phones are PERFECT and uniform. Why do I mention this? Simple, the bar has been raised significantly for aesthetics and performance. Small amounts of burn-in, tiny amounts of black crush, overzealous memory use, uneven component quality -- with rare exception, iPhones don't suffer from any of this. While Samsung clearly has the better phone overall, bits and pieces still lag far behind.
P.S. I love my Note.
Boris Sidis said:
I'll take your messed up Note off your hands for $20. You pay shipping, though.
Click to expand...
Click to collapse
...I think you missed the punch line...
why dont you call and get your account credited $600 because its going to be on sale tomorrow for $100 less than you paid. just keep calling until ytou get some sucker that does this.
Im sure if you look hard and long enough at anything you will find a flaw. People in general are never happy with anything its human nature
Edit: lol didn't realize the joke at first
Sent from my SAMSUNG-SGH-I717 using xda premium
eugenekim618 said:
...I think you missed the punch line...
Click to expand...
Click to collapse
Huh? I was gonna offer to trade the iPhone I've been using as a paperweight, but was pretty sure that wouldn't work out.
Ya'll have a great sense of humor.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
Boris Sidis said:
Huh? I was gonna offer to trade the iPhone I've been using as a paperweight, but was pretty sure that wouldn't work out.
Click to expand...
Click to collapse
Hehehe Sorry, I think I missed YOUR punch line! My bad!
It's my thirth Samsung phone in a row in everytime there's that kind of threads around here after the phone release. Or I am really lucky or Samsung is not to blame.
Definitely your fault...it was most likely your pants. consider microfiber pants from now on...or maybe fleece
Thur u arrrrrrgh
Flawed Logik
To add to what the OP was saying, at least how it appears to me; I bought my phone the day it came out, I just couldn't wait until October until my contract would have let me upgraded. Went down to the At&t store, bought it. They had NO accessories for it, cases, screen protectors, nothing. Anyway back at the house I played with the Note for about 4 hours solid that night, running quadrant, downloading different apps, games; Anything I could think of I did, I gave my phone "electrical" hell that night.
Next day I went on eBay found a case for $9, screen protector for $5, got a mhl adapter and 2 generic spare batteries and a host cable. Later that evening the 1st un-official rom was released for the Note. I didn't have a second thought, downloaded Odin and flashed away, in fact been doing that ever since.
Then I started reading post on here: Hair line cracks on Note, black banding issues, sound woes, etc...
I guess I am wired different than everyone else; If I buy something, and it looks ok, functions ok and was what I wanted to begin with i'm happy. I am not a person that will nitpick something to death like someone with OCD on crack, it's just not me.
If a stranger is watching me use my phone and wants to check it out, I don't mind handing it over for them to try out. I take care of what I have but I don't baby it either, it gets used.
[ Just checked my flash counter and i'm up to 38 Odin flashes plus how ever many I have done with cwm. I wonder if i can get up to 100 ]
Anything Apple makes is Flawless
-Once you go NOTE, you'd say 4 inches a Joke
SKyRocKeting727 said:
Anything Apple makes is Flawless
-Once you go NOTE, you'd say 4 inches a Joke
Click to expand...
Click to collapse
Really? Are you suuuure about that? I recall the iPhone 4 requiring a $35 bumper case to get decent reception. Not to mention the yellow tinting on the displays. Then there was the fracturing near the power button on the white 3gs.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
Never forget..
Apple is hot and this proves it -> http://www.youtube.com/watch?v=tHRrKczIKVU
SKyRocKeting727 said:
Anything Apple makes is Flawless
-Once you go NOTE, you'd say 4 inches a Joke
Click to expand...
Click to collapse
jb0nd38372 said:
Apple is hot and this proves it -> http://www.youtube.com/watch?v=tHRrKczIKVU
Click to expand...
Click to collapse
Let's not turn this into an iPhone vs the world topic. There are plenty of threads like that you can go to.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
PeartFan40 said:
So I got my Galaxy Note today, and as soon as I got home, I put it under my electron microscope, and to my dismay, I noticed nano scratches! I wanted to reach out to everyone to see if they noticed this flaw on their phones. I was considering using hydrochloric acid and a high speed belt sander to remove them. The only problem is, they are so small, they can't be seen with the nakid eye, and I dont know what to do. I paid $300 for this phone, and I find this flaw to be totally unacceptable. My phone should be absolutely, 100% perfect! I contacted Samsung about this issue, and they told me to suck it.
I guess it's off to AT&T, where I will open and inspect every single Note, until I find the perfect one. If they won't exchange it for me, I will lie and commit fraud to get my way!
***this thread was created to lightheartedly poke fun at all the threads that are created over an otherwise minor problem/flaw people find with their phones***
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
Click to expand...
Click to collapse
I suggest you stay home from work on Monday and get one of those lawyers you see on daytime TV to start us up a good 'ole Class Action Suit.
PeartFan40 v Samsung Electronics re: Class Action submitted claiming Defendant of Creating False Hope of Quality during sales campaign showing devices with screens containing little or no micro abrasions.
twack said:
I suggest you stay home from work on Monday and get one of those lawyers you see on daytime TV to start us up a good 'ole Class Action Suit.
PeartFan40 v Samsung Electronics re: Class Action submitted claiming Defendant of Creating False Hope of Quality during sales campaign showing devices with screens containing little or no micro abrasions.
Click to expand...
Click to collapse
Haha, that's Epic!
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
This reminds me of your "Design flaw of Galaxy Note" and "Screen off center" threads...except this one is meant to be a joke.

VZW Reps are oblivious

Not speaking about all reps. But most if not all I have encountered dont know
Sh0t. I call them about carrier billing. It is not working for me for some reason. They first want to check my imei/meid to see if my device and line support it. I am put on hold for 5 minutes and they come back stating they cant find a way for me to access these items. I tell them either on back under battery or in about phone under settings. They so OK, then ask me to read it. We proceed to featuers blocked on my line. They say the only thing blocked is the MBBN. I ask if that will block billing and he says I honestly dont know. I then ask him if I need to contact the FCC. He then asks "What is a FCC?" I say really... so then I have to explain to him what that is. Subject never gets resolved. Moral of this story, might not want to look to VZW for certain support info. Anyone else ever encounter a problem like this with VZW support.
Sent from my rooted Verizon Galaxy Note 2. FU Verizon and all tour BS you throw around.
ihavenewnike said:
Not speaking about all reps. But most if not all I have encountered dont know
Sh0t. I call them about carrier billing. It is not working for me for some reason. They first want to check my imei/meid to see if my device and line support it. I am put on hold for 5 minutes and they come back stating they cant find a way for me to access these items. I tell them either on back under battery or in about phone under settings. They so OK, then ask me to read it. We proceed to featuers blocked on my line. They say the only thing blocked is the MBBN. I ask if that will block billing and he says I honestly dont know. I then ask him if I need to contact the FCC. He then asks "What is a FCC?" I say really... so then I have to explain to him what that is. Subject never gets resolved. Moral of this story, might not want to look to VZW for certain support info. Anyone else ever encounter a problem like this with VZW support.
Sent from my rooted Verizon Galaxy Note 2. FU Verizon and all tour BS you throw around.
Click to expand...
Click to collapse
All the time. In store I had a rep tell me that their verizon intuition had "way better" the specs then the note 2. I loled
I think I would have had a natural reflex and slapped them
Sent from my rooted Verizon Galaxy Note 2. FU Verizon and all tour BS you throw around.
A lot of techie stores are like this. The people working there know sqwak and then like to give people that do know stuff dirty looks. Whenever I'm in a Best Buy with my dad and a rep comes over we tell them we're fine and my dad always makes a joke like "I'm fine with him, he knows everything." The reps just glare me down. Most of them stand next to the info tag and read directly from it to the customer they're helping which is pretty sad.
They give jobs to 20 year olds that still say "axe" instead of "ask," use other slang/ghetto speak, and don't know the difference between two TVs besides one is LG and LCD the other is Sony and LED, but don't accept the 17 year old that goes to a prestigious high school in the area and who's resume shows tech experience.
SwiftLegend said:
A lot of techie stores are like this. The people working there know sqwak and then like to give people that do know stuff dirty looks. Whenever I'm in a Best Buy with my dad and a rep comes over we tell them we're fine and my dad always makes a joke like "I'm fine with him, he knows everything." The reps just glare me down. Most of them stand next to the info tag and read directly from it to the customer they're helping which is pretty sad.
They give jobs to 20 year olds that still say "axe" instead of "ask," use other slang/ghetto speak, and don't know the difference between two TVs besides one is LG and LCD the other is Sony and LED, but don't accept the 17 year old that goes to a prestigious high school in the area and who's resume shows tech experience.
Click to expand...
Click to collapse
Any sales experience? Pretty sure 6 months is required. I applied with 1 year of sales and IT experience and said no after they wanted to make me a cashier.
Best Buy is terrible anyway. I ordered the Collector's Edition of Diablo 3 at a store that was closing (found out 3 weeks after I ordered) and got an email that I needed to call them to change the store or ship it to my house. I called them 5 times and opened 2 cases. They couldn't get it changed or shipped to my house because of a glitch it the system. 2 days before the game came out they said they would "send it to the correct department for viewing" and yeah... never got it.
Verizon is terrible about knowing about their phones (in or out of the store). When I bought my Thunderbolt, the first rep said I didn't have a discounted upgrade (literally saw it on her little tablet thing that I did) so I went to the next rep and he didn't know how much internal storage their was. Needless to say, I've ordered online since then.
SwiftLegend said:
A lot of techie stores are like this. The people working there know sqwak and then like to give people that do know stuff dirty looks. Whenever I'm in a Best Buy with my dad and a rep comes over we tell them we're fine and my dad always makes a joke like "I'm fine with him, he knows everything." The reps just glare me down. Most of them stand next to the info tag and read directly from it to the customer they're helping which is pretty sad.
They give jobs to 20 year olds that still say "axe" instead of "ask," use other slang/ghetto speak, and don't know the difference between two TVs besides one is LG and LCD the other is Sony and LED, but don't accept the 17 year old that goes to a prestigious high school in the area and who's resume shows tech experience.
Click to expand...
Click to collapse
A friend of mine works at the Target Mobile kiosk; he literally knows crap-all about phones, owns an old smartphone he's never turned on, and whenever I'm there talking to him, I end up telling the customers more about the phones they look at than he does. Which is why I work in a car wash, and he tries to sell people tech he doesn't understand. It's practically a joke by now.
Did you really pull the FCC card because of an account snafu?
That makes you as ridiculous as the rep.
adrynalyne said:
Did you really pull the FCC card because of an account snafu?
That makes you as ridiculous as the rep.
Click to expand...
Click to collapse
That's about what i was thinking.
A lot depends on the customers attitude.
A buddy of my Son's works at BestBuy. He and all his coworkers are great guys.
I stop in there all the time to shoot the breeze with those guys.
As long as you don't go in there with a "know it all" attitude, I find the BB guys are all helpful & a pleasure to talk to.
Some of them are tech geeks & others are not so knowledgeable but they don't pay sh!t so that's understandable.
I have had some great tech B.S. sessions concerning ROMs, locked bootloaders etc with these guys.
---------- Post added at 10:50 AM ---------- Previous post was at 10:48 AM ----------
adrynalyne said:
Did you really pull the FCC card because of an account snafu?
That makes you as ridiculous as the rep.
Click to expand...
Click to collapse
No kidding.
jmorton10 said:
A lot depends on the customers attitude.
A buddy of my Son's works at BestBuy. He and all his coworkers are great guys.
I stop in there all the time to shoot the breeze with those guys.
As long as you don't go in there with a "know it all" attitude, I find the BB guys are all helpful & a pleasure to talk to.
Some of them are tech geeks & others are not so knowledgeable but they don't pay sh!t so that's understandable.
I have had some great tech B.S. sessions concerning ROMs, locked bootloaders etc with these guys.
---------- Post added at 10:50 AM ---------- Previous post was at 10:48 AM ----------
No kidding.
Click to expand...
Click to collapse
You are right about attitude as well. When I exchanged my DNA for my Note II, I could have berated and slammed the rep working with me that was telling me that KLP source was online, but instead I just lightly conversed with him and ignored it.
As a result, I was in and out quickly without any troubles.
Be careful how you treat people who are in a position to screw you. He could have easily nixed my unlimited data because I was getting in through a loophole.
About 10 years ago I worked for MS doing tech support. If a customer was a douche to me (or acted like a know it all), the resolution immediately became format and reinstall the OS. If they hung up on me, I put it in the notes and as a senior tech, others listened to me. However, if you were acting decent and respectful, I would fix your OS without reinstalling it and potentially losing data.
SwiftLegend said:
They give jobs to 20 year olds that still say "axe" instead of "ask," use other slang/ghetto speak, and don't know the difference between two TVs besides one is LG and LCD the other is Sony and LED, but don't accept the 17 year old that goes to a prestigious high school in the area and who's resume shows tech experience.
Click to expand...
Click to collapse
Technically they are both LCDs, just with different backlighting.
adrynalyne said:
About 10 years ago I worked for MS doing tech support. If a customer was a douche to me (or acted like a know it all), the resolution immediately became format and reinstall the OS. If they hung up on me, I put it in the notes and as a senior tech, others listened to me. However, if you were acting decent and respectful, I would fix your OS without reinstalling it and potentially losing data.
Click to expand...
Click to collapse
LOL, I can relate to that.
A number of years ago I did some tech support for HP Pavilion desktops.
Same thing, if the customer was a douche I would simply tell them the only fix was to run the recovery disc which was the same thing as a format and OS reinstall.
Some of the customers where great however and with them I occasionally spent hours on the phone with them, walking a novice through basic PC troubleshooting etc.
mutelight said:
Technically they are both LCDs, just with different backlighting.
Click to expand...
Click to collapse
And they probably wouldn't know that
Lol. Was all part of it. He didnt know anything else. In all reality was a test. No lie did it on purpose
Sent from my rooted Verizon Galaxy Note 2. FU Verizon and all tour BS you throw around.
I work at a store and me and one other guy knows what we're talking about...so yeah you get about a 5 percent chance of the reps knowing anything, but as a guy said before me it's easier to be nice to the rep and probably get what you want than to be a Douche and end up getting nothing and possibly losing something.
Sent from my SCH-I605 using Tapatalk 2
No offense to anyone, but if you know enough to be here at XDA there should be no reason to step foot inside a store or call tech support. I buy all my gear online and If I call tech its because I already know it's gonna be a warranty replacement. I do the little song and dance on the phone, and a couple days later the phone shows up.
Sent from my SCH-I605 using Tapatalk 2
I wasnt mean.
Sent from my rooted Verizon Galaxy Note 2. FU Verizon and all tour BS you throw around.
Yep, I really don't get the folks trying to buy stuff in stores or calling tech support. It's literally just someone reading a screen, there is no such thing as tech info you can't find yourself online and quicker than tech support. Sad but true.
Sent from my SCH-I605 using xda premium
The moral of this story is:
Be nice to the guys at the store or on the phone. They make less than you do, and they have to deal with a hundred people just like you every day. They don't owe you anything but if you're cool they'll help you out. Oddly enough this is a lesson which can be applied to human interactions everywhere in your life.
SJUnion said:
No offense to anyone, but if you know enough to be here at XDA there should be no reason to step foot inside a store or call tech support. I buy all my gear online and If I call tech its because I already know it's gonna be a warranty replacement. I do the little song and dance on the phone, and a couple days later the phone shows up.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
All you have to know to be here at XDA is how to read and follow a simple sign up. Not that special.
mr_schticker said:
Yep, I really don't get the folks trying to buy stuff in stores or calling tech support. It's literally just someone reading a screen, there is no such thing as tech info you can't find yourself online and quicker than tech support. Sad but true.
Click to expand...
Click to collapse
Most tech supports have a database of issues that have occurred in the past and how to fix them (not found on Google). There are also things that can happen that is beyond the user's control. I didn't get a delivery notice from Verizon for my Note 2 so I called them and found out there was a bug in the system and we had to resubmit it. If I had your way of thinking on the matter I would have never got my phone.
Just because many people here at XDA don't need tech support, doesn't mean the majority of people don't. You can see this in most mod/ROM threads. Lots of people ask questions because they have issues and the communuty helps them out (basically tech support). I work in IT and some people don't know anything about electronics eventhough they work with them everyday.
Not trying to attack you guys or anything, just trying to bring the real world to a tech forum since I help them every day.
Sent from my Xposed Beans Note 2

Very unhappy with the G

At first glance I fell in love with this device. Its sleek, has an amazing screen, beautiful design and very fast. Also has a okay camera (prefer my s3 way more). So whats not to love? Well after 9 days and mixing it up between devices my G now has a dead pixel, shuts off and is sluggish. I have no idea why because the phone has never been dropped or exposed to any kid of water. So needless to say I called AT&T and because I am within my 14 day period they are exchanging it even for a New Titanium Galaxy Note 2. Really wish it worked out, loved the phone. So you can catch me me back in the sammy forums for now, still might get another OG.
didozer said:
At first glance I fell in love with this device. Its sleek, has an amazing screen, beautiful design and very fast. Also has a okay camera (prefer my s3 way more). So whats not to love? Well after 9 days and mixing it up between devices my G now has a dead pixel, shuts off and is sluggish. I have no idea why because the phone has never been dropped or exposed to any kid of water. So needless to say I called AT&T and because I am within my 14 day period they are exchanging it even for a New Titanium Galaxy Note 2. So farewell G people you can catch me me back in the sammy forums. (For now, might try the Nexus 4)
Click to expand...
Click to collapse
In most cases the issues of one does not represent the issues of many. Nevertheless, enjoy your Note II.
Cool story bro. Thanks for letting us know. Have a nice day.
No matter how good of quality a device is known for... there is always a bad batch that comes off the assembly line.
This applies to cars, phones, electronics, any consumer product...
I think that in this case, you are one of the unlucky few who got on one from the crap stack.
gregk232 said:
No matter how good of quality a device is known for... there is always a bad batch that comes off the assembly line.
This applies to cars, phones, electronics, any consumer product...
I think that in this case, you are one of the unlucky few who got on one from the crap stack.
Click to expand...
Click to collapse
+1 :thumbup:
Sent from my LG-E970
Bye not going to miss you I love my phone!!
Sent from my GT_N8013 using xda premium
Just looking at the OP's "devices" in his sig makes me think he isn't happy with many many many devices...
Why people feel compelled to post these kind of posts is beyond me. You know what? No one really cares that you traded your phone.
Good for you. Enjoy.
Sent from my LG-E970 using Tapatalk 2
CKrzacz said:
Just looking at the OP's "devices" in his sig makes me think he isn't happy with many many many devices...
Click to expand...
Click to collapse
Anyone that has used an iphone is never satisfied, hence why the iphone 5 was lower than the s3 and OG on the consumer reports (LGOG was number 1 in case you were wondering)
Sent from my LG-E970
CKrzacz said:
Just looking at the OP's "devices" in his sig makes me think he isn't happy with many many many devices...
Click to expand...
Click to collapse
That's what I was thinking
Who was he and why should I miss him?
Sent from my LG-E970
DraginMagik said:
Who was he and why should I miss him?
Sent from my LG-E970
Click to expand...
Click to collapse
I don't think you should.
He had a freak occurrence defective device.
So he exchanged it.
I think that is rash, but his choice.
Impacts us in no way.
It is a shame he didn't get to appreciate the true OG.
bleached45 said:
I don't think you should.
He had a freak occurrence defective device.
So he exchanged it.
I think that is rash, but his choice.
Impacts us in no way.
It is a shame he didn't get to appreciate the true OG.
Click to expand...
Click to collapse
In now way am I bashing or downing the OG. I would have gladly accepted another G in return. As a matter of fact I miss having it, I thought it was a great phone. BUT when I called AT&T and they offered a new Titanium Note 2 as the replacement why would I decline it. Especially if it dsent cost me anything. Like saying " I'm sorry sir that your new Honda Accord is a lemon, would you like this new Corvette for the replacement". Who is going to say no. Not only that but I wanted the note 2, havent had one before. And for the smartass who said " look at all his devices" If you had know that a majority of the android phones were bought and donated to the developers of those devices and that I am sorry I can afford to get the new phones when they come out. Get off my nuts bro dont be jeleous.
didozer said:
In now way am I bashing or downing the OG. I would have gladly accepted another G in return. As a matter of fact I miss having it, I thought it was a great phone. BUT when I called AT&T and they offered a new Titanium Note 2 as the replacement why would I decline it. Especially if it dsent cost me anything. Like saying " I'm sorry sir that your new Honda Accord is a lemon, would you like this new Corvette for the replacement". Who is going to say no. Not only that but I wanted the note 2, havent had one before. And for the smartass who said " look at all his devices" If you had know that a majority of the android phones were bought and donated to the developers of those devices and that I am sorry I can afford to get the new phones when they come out. Get off my nuts bro dont be jeleous.
Click to expand...
Click to collapse
Definitely not "jeleous" about your English vocabulary.
Have fun in the Samsung forums with your ohsoridiculous amount of money. Hope you find less things to complain about with the Note 2 instead of making pointless posts on their subforum as well.
So they replaced a $100 contract phone with a $300 contract phone? Also, not jealous about the devices you have and have had as well as on your nuts about it, as it was a simple statement, that was a nervous assumption on your own, because you're in a corner defending yourself. I'm having fun feeding you as well, due to you being an obvious troll since you've provided nothing informative by making this topic.
Ye best start believin' in troll threads... Yer in one.
Sent from my LG-E970 using xda app-developers app
I have the Note 2 and the OG and I have to say the Note 2 is not as nice as the OG.
Only plus side is that it will have much more development support.
LG Optimus G E971
I just sold it, that's it I got tired of waiting for the devs's this phone is top, but will never get support because of LG stupid way of handling advertisements.
They make the phone and its like they don't want to sell it. Stupid LG will never buy form them.
samomamo said:
I just sold it, that's it I got tired of waiting for the devs's this phone is top, but will never get support because of LG stupid way of handling advertisements.
They make the phone and its like they don't want to sell it. Stupid LG will never buy form them.
Click to expand...
Click to collapse
That's why I still have my SGS2. I get to flash like crazy when I get the itch, plus, have an awesome backup in case something happens to this.
Sent from my LG-E970 using xda app-developers app
Similar here. I have my Galaxy Nexus as a backup.
Sent from my Nextimus G using xda premium

My Note 3 Story.

::This mystical tale starts off with tragedy as most do. There I was enjoying my time at an anime convention. I was attending a room party sipping some wonderful homemade wine. My wonderful shiny Galaxy S4 pumping out music into the small radio on the night stand, while attached to a charger, as that little thing drains power faster than the energizer bunny! I walk outside to the poolside patio to partake in a puff of hookah and alas when I return merely one minute later someone had snatched up my phone and charger (All people I trusted...not doing that again)! Needless to say I freaked getting on the next computer I saw to try to locate my phone using Avast Anti-Theft (Never using it again) apparently the web console said that it wasn't installed when it was. My poor phone still on with 20% battery ringing with every call I give. Lost. Gone. Unable to be located. (Google backup codes missing from my wallet...it was a bad night).
::Anyway enough rambling about missing phones. I decide to turn this tragedy into a win...The wonderful Note 3 is coming out I thought! I shall wait to acquire it, its only a week off! So there I was, yesterday, heading to the Verizon store in Paradise Valley, Arizona. As I walked in the doors something magical was going on inside....a release party for the Note 3! There were attractive women and men giving tours of the Note 3 + Gear and handing out free stuff. I was swiftly handed a bag and given my first item a Galaxy Note 3 branded thermal cup (The clear ones that you see everywhere). This kinda makes up for some stuff I thought to myself, this stuff is cool! I also proclaimed to the person in charge that I was here to purchase a Note 3. I went over to the rep area after getting other items from the people around the room including two 4GB branded thumb-dives, two headphone splitters, and two microfiber cleaning clothes and a phone holder for your desk. This is where things get amazing....apparently this store unknown to me was a new corporate flagship or something and the first 25 people got free Galaxy Gears....I was number 25! After I finished up getting the phone the woman comes over with a galaxy gear backpack and hands me it and the Gear inside.
I think that makes up for my S4 getting stolen....
:: TLDR: Got a free Galaxy Gear.
ThatRoo said:
::This mystical tale starts off with tragedy as most do. There I was enjoying my time at an anime convention. I was attending a room party sipping some wonderful homemade wine. My wonderful shiny Galaxy S4 pumping out music into the small radio on the night stand, while attached to a charger, as that little thing drains power faster than the energizer bunny! I walk outside to the poolside patio to partake in a puff of hookah and alas when I return merely one minute later someone had snatched up my phone and charger (All people I trusted...not doing that again)! Needless to say I freaked getting on the next computer I saw to try to locate my phone using Avast Anti-Theft (Never using it again) apparently the web console said that it wasn't installed when it was. My poor phone still on with 20% battery ringing with every call I give. Lost. Gone. Unable to be located. (Google backup codes missing from my wallet...it was a bad night).
::Anyway enough rambling about missing phones. I decide to turn this tragedy into a win...The wonderful Note 3 is coming out I thought! I shall wait to acquire it, its only a week off! So there I was, yesterday, heading to the Verizon store in Paradise Valley, Arizona. As I walked in the doors something magical was going on inside....a release party for the Note 3! There were attractive women and men giving tours of the Note 3 + Gear and handing out free stuff. I was swiftly handed a bag and given my first item a Galaxy Note 3 branded thermal cup (The clear ones that you see everywhere). This kinda makes up for some stuff I thought to myself, this stuff is cool! I also proclaimed to the person in charge that I was here to purchase a Note 3. I went over to the rep area after getting other items from the people around the room including two 4GB branded thumb-dives, two headphone splitters, and two microfiber cleaning clothes and a phone holder for your desk. This is where things get amazing....apparently this store unknown to me was a new corporate flagship or something and the first 25 people got free Galaxy Gears....I was number 25! After I finished up getting the phone the woman comes over with a galaxy gear backpack and hands me it and the Gear inside.
I think that makes up for my S4 getting stolen....
:: TLDR: Got a free Galaxy Gear.
Click to expand...
Click to collapse
Awesome story!!:good:
Enjoy the GG, it's a fantastic device.
skyline23 said:
Awesome story!!:good:
Enjoy the GG, it's a fantastic device.
Click to expand...
Click to collapse
I look forward to doing just that on Monday! Gotta wait for the note 3 to get here. XD
Hey.. TLDR- is this Chris. P??
Sent from my SM-N900W8 using xda premium
[email protected] said:
Hey.. TLDR- is this Chris. P??
Sent from my SM-N900W8 using xda premium
Click to expand...
Click to collapse
Nope this is James K.
Great story; congrats. I lost my phone a few months ago and it was the worse feeling EVER. Glad things worked out great for you. Try Norton Security Antivirus. You can track your lost phone and do remote wipe. Pretty good.
bossei said:
Great story; congrats. I lost my phone a few months ago and it was the worse feeling EVER. Glad things worked out great for you. Try Norton Security Antivirus. You can track your lost phone and do remote wipe. Pretty good.
Click to expand...
Click to collapse
Nah I'm just gonna get my backup codes printed properly and lamented and use Google's Android Device Manager. Nortons always left a bad taste in my mouth. Should check it out it looks spiffy.
What are these backup codes you guys are talking about?
Sent from my SM-N900V using xda app-developers app
The negative to your positive
My story is so completely and entirely opposite of the OP story... it's the negative of his positive...
I was waiting for this phone for a long, long time.... coming off a two year old DROID Bionic that never had a single problem... perfect condition... never had a scratch... and I hated it... it was slow and sluggish and was never gonna see another update.
I was on in store preorder from day one and the waiting was painful... I was on the note 3 xda forum everyday like a stalker, listening to all the cool stories about the releases going on other networks and watching all the YouTube reviews and unboxings... then... finally... Our launch day came on Thursday and my FedEx tracking showed delivered at 10 am or so.... I went flying down there at 3:30 right after work and there were two customers and two workers in the store... walked around waiting for a salesman to get free and noticed... There was no display... no note 3 to play around with while I waited... then I heard "can I help you sir?"..... "yeah... I'm here to pick up my preorder note 3"... dude says... "oh cool... I wanna see that"
Long story short, he goes and grabs the box and comes out... starts pulling the cover off the box and I give him my speech about "don't do that... I just payed a lot of money for that and ain't nobody touching it but me".... He smiles and gives me the "know it all" look and we do the whole activation dance and whatever... During the process he tells me that was his one chance to play with the phone and I screwed it up...
TLDR: I was the Galaxy Note 3 launch event in Fort Pierce Florida
Very cool story OP. There was absolutely no fanfare around my experience. Was the only person in there for the phone and a nice guy helped me out. Took about an hour to get in and out the door. No party. No giveaways. Glad I got this phone though, and interested to talk to people who got the Gear. Not seeing a dedicated section for it. Seems to have so much potential, but I wonder if it will get very much attention at all.
Delete
ThatRoo said:
Nah I'm just gonna get my backup codes printed properly and lamented and use Google's Android Device Manager. Nortons always left a bad taste in my mouth. Should check it out it looks spiffy.
Click to expand...
Click to collapse
Good idea. Android device manager works great

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