Problems in making/receving calls - Galaxy S III Q&A, Help & Troubleshooting

Hi all,
My sister has CM10.1 (25.5.13 nightly) on her phone and she can't make/receive calls.
When she calls someone, they can see her call but when they answer it, they can't hear her and she can't hear them....
She tried to take out the SIM card or switch to airplane mode but nothing helped so far...
Any idea what might be the problem and how she can solve it?
Thanks!
For anyone who encounters the same issue, the problem was solved by reverting to stock using odin (http://forum.xda-developers.com/showthread.php?t=2187081).

try flashing a different modem.
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SAMSUNG GALAXY S3 I9300
SAMSUNG GALAXY ACE S5830
SAMSUNG MONTE
NOKIA 3120
NOKIA 1600

Newer modem + RIL if using temaseks builds

I have been experienced same problem, ultimately go to repair center...
Try use something like Viber or Skype or something similar to determine the front ear speaker and microphone are working or not.
It they are working with Viber or something... then there is nothing we can do about it.
This was what I tried : tried countless stock firmware, Sammy based-on ROM, AOSP, AOKP , CM10, CM10.1... etc you name it.
And also flashed basically all, radio / modem I can found around XDA, just ended up nothing and eventually sent it to repair...
Sent from my GT-I9300 using xda premium

Actually I already tried RIL & Modem but with no success...
I hope i'll be able to solve it without going to the repair center...

ziporpor said:
Actually I already tried RIL & Modem but with no success...
I hope i'll be able to solve it without going to the repair center...
Click to expand...
Click to collapse
Sounds very similar for what I go through, did you try something like Viber or Skype to determine the front speaker and microphone working or not?
Sent from my GT-I9300 using xda premium

qtwrk said:
Sounds very similar for what I go through, did you try something like Viber or Skype to determine the front speaker and microphone working or not?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Yes, Google hangouts video works fine...

Solved!
Thanks for all your help,
reverting to stock using odin (with this great guide: http://forum.xda-developers.com/showthread.php?t=2187081) fixed the issue.
:good:

Related

Issue with making calls people can't hear...

Has anyone on here had any problems with there SGS 2 and people not being able to hear you on a call ?
I got my daughter an SGS 2 for xmas and its all fine other than people can't hear her when she makes a call, if she puts the phone on loudspeaker then you can hear her...
Its a vodafone branded SGS 2 and we've checked and applied updates so its on android 2.3.5 but that didn't make any difference...
I've also this evening rooted the phone and tried a few different Kernels and custom roms and the problem persists with all, sounds like it could be a hardware fault but a few people i've found doing google searches seem to have had an issue but none so far that i've found have posted on if its been resolved or not...
Thanks for any help...
try to disable noise cancellation while on a call.
That works for me too. I am searching for a better and perminant solution without bringing the phone to a service center. Using a bluetooth earpiece works for me as well.
Sent from my GT-I9100 using XDA App

[Q] galaxy ace speaker problem

Hello, I have a problem with the speaker that I am unsure of. There isn't any sound coming out of the speaker when not in silent mode. No songs, no ringtones. However, the sounds can be heard when using a earpiece. This happened suddenly one day.
So is this a hardware or software problem? Please help. Is there any test I can do to test if the speaker is alive?
Friend :what:reflash ur current rom ...
Sent from my GT-S5830 using XDA
Flash a different rom.. If problem still exists, go to service centre
I'd say it is soft not hardware try flashing from cmw if it does not work try flashing from odin......
Otherwize take it to ripcenter lol
HOPE I HELPED
GOOD LUCK

mic possably broken

Hi
On my phone when in a call the other person can't hear me.
Loud speaker works fine
Is this software or hardware problem.
Is there two Mics? one for calls and one for loud speaker
Thanks guys
PS I'm on the latest version of neat rom
Anyone
koooowweeee said:
Anyone
Click to expand...
Click to collapse
Have you tried another ROM, restore backup etc. In short, what measures have you taken on your own to troubleshoot this problem.
- yes, the phone uses another means/ Mic when you are using loud speaker
Swyped from my Samsung Galaxy SII
I've had this problem since about 2 months after i received the phone, I posted the question here last year but no one knew. hopefully you can get a answer!!! I'm just so used to using my phone on loud speaker now every time somebody calls haha.
timmy16744 said:
I've had this problem since about 2 months after i received the phone, I posted the question here last year but no one knew. hopefully you can get a answer!!! I'm just so used to using my phone on loud speaker now every time somebody calls haha.
Click to expand...
Click to collapse
I can assist you too.
What measures have you previously taken in solving this Mic problem?
Also post your ROM details
Swyped from my Samsung Galaxy SII
Jokesy said:
I can assist you too.
What measures have you previously taken in solving this Mic problem?
Also post your ROM details
Swyped from my Samsung Galaxy SII
Click to expand...
Click to collapse
Unfortunatly i was out of the country when it happened so i was never able to claim warranty on the phone or anything so i've had to live with it.
I have tried everything i can think of to try and fix it. Different ROMS, diferent kernals, different modems. nothing has fixed it.
One thing to note, is that when i have headphones in, the mic is fine. Would the be some trickery i could pull to make the phone always use the loudspeaker microphone, even when in handset mode.
current rom is paranoid android 1.99 w/ dorimanx kernal.
i think that lower mic is used when speaker is off , but in speaker phone it uses the the upper mic.
timmy16744 said:
Unfortunatly i was out of the country when it happened so i was never able to claim warranty on the phone or anything so i've had to live with it.
I have tried everything i can think of to try and fix it. Different ROMS, diferent kernals, different modems. nothing has fixed it.
One thing to note, is that when i have headphones in, the mic is fine. Would the be some trickery i could pull to make the phone always use the loudspeaker microphone, even when in handset mode.
current rom is paranoid android 1.99 w/ dorimanx kernal.
Click to expand...
Click to collapse
Sorry about that.
Your own case looks like a definite hardware issue. Too bad you are out of country but if you can still visit any Samsung service center, you might be lucky. Those guys are always very nice and helpful to customers in my country even if you are out of warranty.
Swyped from my Samsung Galaxy SII
I've not flashed a newer ROM to see if is that yet as its my wife's phone and I've not had time to back it up before I flash.
I have the same phone and not had this problem
I've also posted in the neat ROM thread and no one has had the same issue
So if there is two mics do you think it could be broken
koooowweeee said:
I've not flashed a newer ROM to see if is that yet as its my wife's phone and I've not had time to back it up before I flash.
I have the same phone and not had this problem
I've also posted in the neat ROM thread and no one has had the same issue
So if there is two mics do you think it could be broken
Click to expand...
Click to collapse
Since its your woman's phone and you can't probably flash a new ROM at this moment, fine.
I'll say, let's assume it's as hardware issue.
I'll advise flash back your stock original or officially update firmware, And just send it to service center for repairs like normal warranty claim.
Good luck
Swyped from my Samsung Galaxy SII
ok guys still need some help with this
things ive now tried
flashed back to stock
taken phone apart and made sure the mic is plugged properly
got a new mic and swapped the over
still no joy
when in a call if i blow at the mic the other person can hear it but cant hear my voice at all
also tried this http://www.ctrlplusz.com/2011/06/fix-for-low-microphone-volume-on-the-samsung-galaxy-s-ii/
but it says that the menu is blocked
but even if that was the problem surely you would be able to hear my voice a little bit
hi
quick update
IVE TRIED EVERYTHING! ha ha
when i blow into the mic at the bottom really softly the mic still pics it up nice and loud. its like the phone can only pic up the high pitched frequencies

People cant hear me and i cant hear them, whats wrong?

Hello!
Okey, so here is the deal when i call someone or someone call me we cant hear each other its just silence
This problem just came out of nowhere i was talking to a friend and the call got disconnected and after that, this happen.
i have tried with different versions of omega and i have tried different versions of cm9, with headset,with speaker, and different kernels but nothing
I dont know if it is the same mic but the mic on the camera works just fine.
Does anyone have any clue of what it can be?
/apologiez
Try different modems.
Sent from my GT-I9300 using xda premium
nodstuff said:
Try different modems.
Click to expand...
Click to collapse
I have tried a few modems but no difference, but i just found out if i record the call i can listen to it and hear both?
Definiteloy a modem issue i had the same problem, do a full wipe and install a different ROM and Modem and you'll be ok, if all else fails go back to stock

[Q] Poor sound on some calls

I recently purchased 3 Galaxy S3 phones, all of them model I9300T.
I am experiencing a very strange issue, where on some calls they are getting very poor sound quality, with severe static or scratchiness over the whole call. Sometimes there is no sound at all, and both callers only hear silence. The poor sound is not just on the call, but also the dial tone and when the caller hears the voicemail recorded message. This only happens when some numbers are dialed from those phones, and not others, and not the same numbers for each phone.
I don't even know where to start in troubleshooting this, as I can't even decide if it's a SIM card issue, a firmware issue, a hardware issue or a network issue.
All phones are running current MIUI.us (based on ICS 4.0.4) with i9300T modems for the i9300T. I have tried different modems in all handsets, which has not solved the problem. I have not tried different firmwares, I have looked for stock firmwares, but I cannot find them. I usually get my stock firmwares from XDA but I was unable to find a thread for stock firmwares for the i9300.
Has anyone seen anything like this before, or can anyone offer any advice on the matter?
mrnaz said:
I recently purchased 3 Galaxy S3 phones, all of them model I9300T.
I am experiencing a very strange issue, where on some calls they are getting very poor sound quality, with severe static or scratchiness over the whole call. Sometimes there is no sound at all, and both callers only hear silence. The poor sound is not just on the call, but also the dial tone and when the caller hears the voicemail recorded message. This only happens when some numbers are dialed from those phones, and not others, and not the same numbers for each phone.
I don't even know where to start in troubleshooting this, as I can't even decide if it's a SIM card issue, a firmware issue, a hardware issue or a network issue.
All phones are running current MIUI.us (based on ICS 4.0.4) with i9300T modems for the i9300T. I have tried different modems in all handsets, which has not solved the problem. I have not tried different firmwares, I have looked for stock firmwares, but I cannot find them. I usually get my stock firmwares from XDA but I was unable to find a thread for stock firmwares for the i9300.
Has anyone seen anything like this before, or can anyone offer any advice on the matter?
Click to expand...
Click to collapse
Well, since you recently purcheased them, then perhaps sending it back to the service center will enlighten you.. make use of your warranty
but before sending it to the service center, do use triangleaway and flash a stock firmware.. put everything back to stock
Cheers!
saywhatt said:
Well, since you recently purcheased them, then perhaps sending it back to the service center will enlighten you.. make use of your warranty
but before sending it to the service center, do use triangleaway and flash a stock firmware.. put everything back to stock
Cheers!
Click to expand...
Click to collapse
Given that they are all (three of them) exhibiting the exact same problem, and given that the problem is not on all calls, I highly, highly doubt that it is a hardware issue. I'm thinking that this is a bug that is being triggered by some combination of software on my devices and network-side settings.
I'm running I9300 ROMs with I9300T modems. When I reflash stock, the problem goes away.
mrnaz said:
Given that they are all (three of them) exhibiting the exact same problem, and given that the problem is not on all calls, I highly, highly doubt that it is a hardware issue. I'm thinking that this is a bug that is being triggered by some combination of software on my devices and network-side settings.
I'm running I9300 ROMs with I9300T modems. When I reflash stock, the problem goes away.
Click to expand...
Click to collapse
I see.. mmmm. Have you tried going to recovery and wiping caches and fixing permissions? It's what fixed some problems of MIUI users
Sent from my GT-I9300 using xda premium
saywhatt said:
I see.. mmmm. Have you tried going to recovery and wiping caches and fixing permissions? It's what fixed some problems of MIUI users
Click to expand...
Click to collapse
I'm a fairly experienced ROMer, yes I've tried all those tricks. I've also tried other variants of MIUI. I am in the process of trying other ROMs to see which ones trigger the problem, and which ones don't.
Note that this is occurring with I9300T phones running I9300 software on a 850mhz network. I think that has something to do with it. I would like to test the issue on a 900mhz network to see if that still causes the problem to manifest, but that would require much effort to go any buy prepaid SIMs just for this test.

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