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Ok so a few days ago I noticed that my touchpad had small crack near the right speaker and I thought nothing of it. couple of days later I looked at again and it seemed bigger (now im starting to worry!) and I checked out the forums here and noticed that ALOT of touchpads were having this issue. I called up HP yesterday and they said they will fix it for free and a box will be sent to my address. The next day ups dropped off a box at my door (Really fast shipping I guess!) I packed it up in the box and everything and called ups to schedule a pickup and the guy came the same day (must love his job, lol). HP said about a week until I get it back (and all for free!).
I did not try to make the topic that long, sorry.
The moral of the story was if your touchpad is cracking dont just deal with it, it will get worse overtime and before you know it you will be out of warranty with a messed up touchpad. So take advantage of the warranty and be happy once again. Anyways what are you going to do while your waiting for ics ?
ourtut said:
Ok so a few days ago I noticed that my touchpad had small crack near the right speaker and I thought nothing of it. couple of days later I looked at again and it seemed bigger (now im starting to worry!) and I checked out the forums here and noticed that ALOT of touchpads were having this issue. I called up HP yesterday and they said they will fix it for free and a box will be sent to my address. The next day ups dropped off a box at my door (Really fast shipping I guess!) I packed it up in the box and everything and called ups to schedule a pickup and the guy came the same day (must love his job, lol). HP said about a week until I get it back (and all for free!).
I did not try to make the topic that long, sorry.
The moral of the story was if your touchpad is cracking dont just deal with it, it will get worse overtime and before you know it you will be out of warranty with a messed up touchpad. So take advantage of the warranty and be happy once again. Anyways what are you going to do while your waiting for ics ?
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It's true. When mine first started cracking I didn't think anything of it but then the crack went right up to the bezel and part of the case started chipping away. HP sent me a box (got here 2 days after I talked to them so really fast) and sent it away yesterday. I'm expecting it back by this time next week or next monday. Not too long to go without a tablet.
If you bought your touchpad new, they will give you a refurbished unit. Either fixing it or replacing the touchpad, you will get the crack again. Thats what HP said to me!
They sold every single touchpad from there inventory and have none left.
osaeed said:
If you bought your touchpad new, they will give you a refurbished unit. Either fixing it or replacing the touchpad, you will get the crack again. Thats what HP said to me!
They sold every single touchpad from there inventory and have none left.
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I assume that they put new glass/back cover on though. That's what Apple does with iPhones. But did they really tell you that no matter what you're going to get cracks again?
yeap. The hp specialist said that cracks may occur once again, so please handle the device with care.
You could send them an email and tell them you have cracks (providing with pictures) and they might give you a free touchpad case.
For $250 (which i purchased) its not a terrible tablet to start playing with. I wasnt shocked by hp's build quality. There hw quality is horrible.
If i have paid $599 then I'd take action.
I paid $150 for mine because I got it right from the store during the fire sale. Even if it was only $10 I still expect the damn thing to hold together. If it cracks again I'll be sending it back and angrily sending them an email.
Yeah a lot of people seem to be having this problem. I also read that even putting a case on it doesn't really help. Hopefully I don't get it. It's pretty annoying having to send it back and waiting to get it back when there's so much going on with new roms and everything you don't wanna miss out on.
my wife's TP has cracked by both speakers, so I'm debating sending it back. My TP has held up. I'm just reluctant to send it back cause it works very well and If it get's replaced with a refurb, you never know what issues you can get.
Panhandle said:
my wife's TP has cracked by both speakers, so I'm debating sending it back. My TP has held up. I'm just reluctant to send it back cause it works very well and If it get's replaced with a refurb, you never know what issues you can get.
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What I did was put super glue and make sure you get the clear one. I put a two drops and held the speaker plastic to its original location and it secured it. However, because I was using my sleeve, the tiny hairs and fabric caught on the glue and its all hairy LOL.
Still its very solid and hast cracked any more. Make sure you wear gloves and make sure the area is clean. once you get it dried, it will look like it never cracked.
osaeed said:
What I did was put super glue and make sure you get the clear one. I put a two drops and held the speaker plastic to its original location and it secured it. However, because I was using my sleeve, the tiny hairs and fabric caught on the glue and its all hairy LOL.
Still its very solid and hast cracked any more. Make sure you wear gloves and make sure the area is clean. once you get it dried, it will look like it never cracked.
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Why do that and risk voiding your warranty?
ourtut said:
Why do that and risk voiding your warranty?
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why should I risk of sending to hp and get a refurbished unit instead of new?
cracks may happen again when replace the housing.
My TP also has a crack near speaker and I am planning to send it to HP. Do I have to uninstall the android on it before sending ?
Tsureshraj49 said:
My TP also has a crack near speaker and I am planning to send it to HP. Do I have to uninstall the android on it before sending ?
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It is probably the best thing to do ( even tho they went open source and they are discontinued). For reference I uninstalled android with the ACMEUninstaller and restored web os.
My friend got his replacement 2 weeks ago and it already cracked. I just put a piece of tape over mine and called it a day.
how long has the turn around been for everyone?
also have you been getting back yours with a new back or a referb
thanks!
i thought about sending mine in but i know its gonna happen again no matter what so there is really no point. Maybe ill send it in right before my warranty is over. It worries me though cause i can actually pull the plastic away since its detached completely on the one side.
Someone needs to make a third party back that we can replace our current one with easily. They would make a killing. Plus I would kill to have an HP Touch pad with a white back.
Cubicsilver said:
My friend got his replacement 2 weeks ago and it already cracked. I just put a piece of tape over mine and called it a day.
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Thats what I would do myself. If it's gonna crack again why send it back and be without it? Tape for me.
I have had my 32g in a case since day one and not had any issues with cracking(and my 2 year old seems to think this is her tablet), though I know 2 different people with the 16g that had cracking issues. Both of them had excellent experiences with HP also.
I have to wonder how long that gracious customer service is going to last now...
I received my touchpad a couple weeks after the firesale (if I remember right), and it eventually developed a crack by one of the speakers. I'm talking about just a few weeks ago. If it pulls free I will just use superglue to fix it.
I can imagine HP's fix is simply to put a new housing on the unit, that will eventually end up cracking again. Mine's been in the HP case since I started using it, so it's not like taking care of it will prevent the crack, or cracks.
I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
lanhikari3113 said:
I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
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Dude that sucks lol I had a brand new one radio was bad in it.. Sprint swapped it out... With another brand new one.. The new one had one spec of black dust so tiny but you could see it if you were looking annoying lol...
I ended up selling it... I bought another one a few months ago ...
i skimmed through this post... and not one question mark... hirarious
cobraboy85 said:
i skimmed through this post... and not one question mark... hirarious
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Look at your spelling of hilarious. Are you Chinese?
Sent from my HTC EVO 3D X515a using xda premium
it's the better way to say hirarious
cobraboy85 said:
it's the better way to say hirarious
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lawh fwen fwy? owaan bang??
"If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight."
I apologize that there was no question mark but I bolded this because I was asking for insight. If thats alright with you of course.
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
kneeldug said:
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
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LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
freeza said:
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
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keyboard cleaner .... win
sent from Evo
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
HTCmoderator said:
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
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Lifted it out ... after getting it super hot to make the adhesive gooey, right? I've actually built an EVO 3D from parts laying around, and other parts I ordered online. I don't recommend anyone else do this, it was brutal, but it works 100%.
The other big lesson I learned from ordering on-line: While the website may say: "Brand new parts" they may arrive and you find they are brand new, but did not actually pass quality standards in the factory! The 3D I built has tiny, hair-line scratches in the digitizer! Most time you never notice, but "Brand new parts" doesn't actually give you the full story.
Sorry, ranting here.
Just my $.02
eXplicit815 said:
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
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My phone has a dust spray on the bottom right corner. Been there since I bought. I'm living with it now since it's out of the way and doesn't usually bother me. But I agree that it's terrible that the phone was shipped this way. I do have Sprint TEP plan but been too lazy to go in.
I've had two HTC phones and do really like them but I'm moving to a Samsung next time for sure. Probably replace this before I buy a new one then sell it. HTC phones are beginning to all look too much the same. Time to move on.
I have the cheap $4 (not including the damage loss) TEP but:
1) I don't want to lose my 1.4 bootloader and get a lousy reman unit.
2) since a bunch of updates (thanks, freeza), it has stopped rebooting at random, which was the only reason I got TEP in the first place
I fear that blowing air in the left side (headphone jack) might move the forest (presently in the upper right) downward, not just rightward. I'm tempted to cancel the TEP and just break it open for a proper cleaning.
I think this was a qc issue. My old evo was 100% clean under the screen. This 3d, after fewer months in the same environment) looks like a freaking dryer vent.
Had phone since the Sunday it was released...screen has developed a crack at the bottom, just above the capac. buttons going completely across the screen.
Everything still works fine, but is obnoxious to look at.
Heres the thing... (and I know people will doubt this) but I haven't dropped the phone at all. Not even set it down roughly. This morning, everything was normal...went to go to work and put it in my bag by itself (correction - only other thing in there was a book and a wool hat). Got to work, took my phone out and BLAM, crack stretching from one side to the other. No marks around the bumpers or anything. I'm completely nonplussed at what could have happened. My thinking is flex *could* have done this, but that seems like it'd need a hell of a lot of pressure to do.
Well, ATT won't cover it, samsung won't cover it and the quoted repair cost is $200. Deductible for ATT phone insurance is...you guessed it...$200 (or $250 can't remember).
Anyone have any luck with these flybynight screen repair shops? I don't think they'd have the parts in stock for the phone since it is new and kind of a fringe product.
I'm seriously pissed...hung around with my iphone 3g for 3 years waiting for a good phone to upgrade to..finally blow my upgrade and a week later blam.
Rant!
You have a warranty just send it in to get fixed
Sent from my SAMSUNG-SGH-I717 using XDA App
It should be obvious it wasn't dropped.
just take it back under warranty and get it replaced.
Sent from my Samsung Note via Tapatalk.
Yes warranty would work as long as it doesn't look dropped down.
raviluke said:
Yes warranty would work as long as it doesn't look dropped down.
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I called Samsung on the phone and they told me it wouldn't be covered under warranty... I did explain to them that it hadn't been dropped or anything. Should I call and pester them again?
balorok said:
I called Samsung on the phone and they told me it wouldn't be covered under warranty... I did explain to them that it hadn't been dropped or anything. Should I call and pester them again?
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I would take it to a different AT&T location and see if they'll replace it. Sounds like you got a rubbish device. I can't imagine they would replace it, as long as it's obvious it hasn't been dropped.
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Some photos of the damage/device, I have more of just about every angle. I cannot find *any* indication of external damage which makes sense, but still the screen is jacked.
I bet the book fid that. That happened to our recrptionist to her iphone. A book in the back pack. She is a college studemt.
Sent from my SAMSUNG-SGH-I717 using xda premium
I would imagine the book definitely did that. Don't let them know that though ;-)
Sent from the best mobile device ever --Samsung Galaxy Note
A paperback book could do that? Thats actually very concerning to me as a consumer. I'm extremely cautious with my electronics (ask my wife, she will eyeroll ) and to have something like this occur without any strenuous contact being made with the phone is appalling.
First Samsung phone, and unfortunately will most likely be my last. It looks and operates flawlessly and was exactly what I wanted... but I can't for the life of me see spending that kind of money on something that can essentially break through such light use.
balorok said:
Had phone since the Sunday it was released...screen has developed a crack at the bottom, just above the capac. buttons going completely across the screen.
Everything still works fine, but is obnoxious to look at.
Heres the thing... (and I know people will doubt this) but I haven't dropped the phone at all. Not even set it down roughly. This morning, everything was normal...went to go to work and put it in my bag by itself (correction - only other thing in there was a book and a wool hat). Got to work, took my phone out and BLAM, crack stretching from one side to the other. No marks around the bumpers or anything. I'm completely nonplussed at what could have happened. My thinking is flex *could* have done this, but that seems like it'd need a hell of a lot of pressure to do.
Well, ATT won't cover it, samsung won't cover it and the quoted repair cost is $200. Deductible for ATT phone insurance is...you guessed it...$200 (or $250 can't remember).
Anyone have any luck with these flybynight screen repair shops? I don't think they'd have the parts in stock for the phone since it is new and kind of a fringe product.
I'm seriously pissed...hung around with my iphone 3g for 3 years waiting for a good phone to upgrade to..finally blow my upgrade and a week later blam.
Rant!
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buy a replacement from ebay and fix it yourself. shouldnt be too difficult, I have replaced my iphones and my sensations screen and they pretty much were the same
I tried looking on ebay for a replacement, but perhaps I'm searching for the wrong thing...
can you share a link?
After calling just about every ATT store in town and explaining the problem, I found one willing to exchange it for a new one no questions asked.
I'm still worried about the durability of the phone since nothing major occurred that should cause this amount of damage. Hopefully I just had a defective screen or something and this one will last me a long, long time.
i carry my note in my pocket (I'm a big guy) it rides in the front pocket all day was case-less for the first week i mean i worked played and goofed off with it there can't even tell. i think u just got a bad glass display it is mass produced product and defects do happen.
I myself was very impressed with the build quality of the phone how sturdy it felt despite its lack of depth. So i'd just be aware and keep ur books away from it
should probably just start storing my books on the damn thing
balorok said:
After calling just about every ATT store in town and explaining the problem, I found one willing to exchange it for a new one no questions asked.
I'm still worried about the durability of the phone since nothing major occurred that should cause this amount of damage. Hopefully I just had a defective screen or something and this one will last me a long, long time.
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Im guessing you just had a faulty screen. Gorilla glass can take some serious pressure, and is even pretty damn good at shock resistance. I've dropped my old captivate and infuse countless times without a case and never cracked a screen. Hell, last summer my captivate took a kick from a full grown horse when it was in my pocket, and the screen survived. The hoof hit the back of my captivate, bent the backplate and battery, but the screen was fine. It saved me from a huge bruise, that's for sure.
I think you will be fine with a new device, because it sounds like a faulty screen. Don't let one faulty Samsung ruin Samsung for you forever. They make great devices, and their screens are matched by none. Other manufacturers are just as likely do have a defective device, you just got really unlucky with your first note.
Sent from my SAMSUNG-SGH-I717 using xda premium
I have already dropped my note face down on a corner (it was in a speck case and had a clear screen protector on) and knock on wood it was fine. It is very possible that its just a faulty screen. I would pesster the heck out of at&t and samsung til i got a new phone. They will budge you just have to be persistant.
Sent from my SAMSUNG-SGH-I717 using xda premium
I am anal about my devices also, and the thought of just throwing it in a bag makes me cringe! Always front left pocket for me, no exceptions!
balorok said:
A paperback book could do that? Thats actually very concerning to me as a consumer. I'm extremely cautious with my electronics (ask my wife, she will eyeroll ) and to have something like this occur without any strenuous contact being made with the phone is appalling.
First Samsung phone, and unfortunately will most likely be my last. It looks and operates flawlessly and was exactly what I wanted... but I can't for the life of me see spending that kind of money on something that can essentially break through such light use.
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No offense, but if you stuffed your Note in a bag with a book or anything else, you're not really that cautious with your electronics. There's a reason I have never damaged any of my phones or tablets. It's because I don't do things like that.
greyhulk said:
No offense, but if you stuffed your Note in a bag with a book or anything else, you're not really that cautious with your electronics. There's a reason I have never damaged any of my phones or tablets. It's because I don't do things like that.
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I'm not sure where you got the idea that I "stuffed" it in a bag. The bag in question was a messenger style bag with separate internal pockets, phone was in one, book in the other. Book was a paperback (you can actually see it in my photos) about 200 pages thick.
UPDATE:
Second phone screen cracked. Top of screen near the front camera. Had it less than 24 hours - took it back and they exchanged it again with no issues.
Got it at around 4pm, took it home, put it in case (SGP) and put it to charge, went to the gym and then came home and did some programming for a few hours before bed. Phone stayed on charger the whole time. Next morning I put (note: did not "stuff") the phone into my right front pocket of my jeans (normal jeans, not skinny or anything). It was the only thing in the pocket, had a wallet in my back right pocket and some disposable eye contacts in my left front pocket. Walked about 3 blocks to a lecture checked email on the phone - no crack. sat with it in the pocket (front right) for about an hour and a half, then got up and walked home. Got home took the phone out...crack! About an inch long from the very edge of the glass towards the middle of the phone.
I can't make this stuff up. Took it to the store and they replaced it for me again. Manager said something about maybe they got tussled around during shipment or packing.
Both cracked were white devices. The phone I have now is a black one.
I'm trying to think of reasons why this could have occurred twice. First time could possibly have been from being in the bag, but I wasn't throwing the bag around or anything like that. Second time? Who knows... if walking with a phone in your pocket causes it to break...
I am super thankful that I found a store willing to do the exchanges, and I do love this phone...but what the heck!
Well, after being fairly sure-handed with phones, I dropped my Rezound on a tile floor and the screen has cracked in multiple places. Now, it should be noted that the picture is still fine, and the touch screen still works. Unfortunately, I don't have insurance because as I stated, I'm very good with phones. At this point though, I've come up with a couple different options. Potentially replacing the screen (I'm not sure if that's what I want to do because I'm not completely phone hardware savvy, and I don't want to waste money if I can't do it or screw something up), buying a new phone, or putting insurance on the line and sucking it up for a few weeks (not too fond of that, simply because I find that to be kind of a selfish move). I'm leaning towards getting a new phone, but I'm not sure what to do. I absolutely love my Rezound, but I'm a slight flashoholic and development hit a lull, though it's slowly beginning to come back it appears. I don't know if I should get another Rezound, or jump ship and get a GNex or GS3 or something different. Does anyone have any UNBIASED recommendations? Perhaps some direction to lead me in? I'm not looking to bash the Rezound or anything of the sorts. I love my phone, I love what the devs have done, and I have zero complaints unlike many others around here. I'm just a sucker for new hardware, and the GS3 just looks so tempting minus a few things.
TL;DR - Cracked screen, don't know if I should attempt to replace screen or get a new phone entirely (and which phone at that) or put insurance and wait to file claim
I would try and replace the screen... its not too hard if you buy the little tape from 3m that is used to adhesive and try to do it in a non dusty area
yojoe600 said:
I would try and replace the screen... its not too hard if you buy the little tape from 3m that is used to adhesive and try to do it in a non dusty area
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Yeah I would say try and replace the digitizer as well. Thats about a $30 job
I would put some 3M packaging tape on it for a temporary fix, one strip right down the middle should hold it together and keep you from cutting your finger open until you can have it repaired.
bosox284 said:
Well, after being fairly sure-handed with phones, I dropped my Rezound on a tile floor and the screen has cracked in multiple places. Now, it should be noted that the picture is still fine, and the touch screen still works. Unfortunately, I don't have insurance because as I stated, I'm very good with phones. At this point though, I've come up with a couple different options. Potentially replacing the screen (I'm not sure if that's what I want to do because I'm not completely phone hardware savvy, and I don't want to waste money if I can't do it or screw something up), buying a new phone, or putting insurance on the line and sucking it up for a few weeks (not too fond of that, simply because I find that to be kind of a selfish move). I'm leaning towards getting a new phone, but I'm not sure what to do. I absolutely love my Rezound, but I'm a slight flashoholic and development hit a lull, though it's slowly beginning to come back it appears. I don't know if I should get another Rezound, or jump ship and get a GNex or GS3 or something different. Does anyone have any UNBIASED recommendations? Perhaps some direction to lead me in? I'm not looking to bash the Rezound or anything of the sorts. I love my phone, I love what the devs have done, and I have zero complaints unlike many others around here. I'm just a sucker for new hardware, and the GS3 just looks so tempting minus a few things.
TL;DR - Cracked screen, don't know if I should attempt to replace screen or get a new phone entirely (and which phone at that) or put insurance and wait to file claim
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I'm in the EXACT same boat. Was getting a girl's number after the bar closed on Saturday night and she accidentally knocked it out of my hand. First cracked screen in 13 years of cell phone use. I started doing research and the parts seem cheap enough but the actual repair process seems to be an aggravation. So I'm debating $30 repair or $650 on new phone? The economics say go with a repair, but HTC's also forcing my hand on moving forward from the Rezound (since they don't want to release sources).
Just remember gnex specs are worse. That's all I gotta say.
Sent from my ADR6425LVW using xda app-developers app
Christopher3712 said:
I'm in the EXACT same boat. Was getting a girl's number after the bar closed on Saturday night and she accidentally knocked it out of my hand. First cracked screen in 13 years of cell phone use. I started doing research and the parts seem cheap enough but the actual repair process seems to be an aggravation. So I'm debating $30 repair or $650 on new phone? The economics say go with a repair, but HTC's also forcing my hand on moving forward from the Rezound (since they don't want to release sources).
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Click to collapse
Well after looking at a video of the repair process, I've decided that $30 is not a huge deal. The worst thing that happens is I screw up the phone beyond repair, at which point I have to get a new one anyway. At that point, what's an extra $30 when you're getting a new phone? The only downside, is there's no phone for a few days. Oh well.
cslingerland said:
Just remember gnex specs are worse. That's all I gotta say.
Sent from my ADR6425LVW using xda app-developers app
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This is completely true, but from a software perspective, there's a lot more development, many more options for flashing, and close to no hassle when it comes to updates. Though I love the latest hardware, and would have likely gone with the GS3.
I just got mine repaired at a place I found online cost me a little over a hundred.
Sent from my ADR6425LVW using Tapatalk 2
After breakingg mine for the 3rd time,
1st time I didn't crack it, I tore a piece of the connector that attaches to the glass, it disabled about half the screen, I was trying to paint the "red" buttons more red. Highly recommend you don't do this and just deal with it lol. I went to look for a replacement digitizer.
Found some pretty cheap like you guys, and I purchased one. When it came in I realized that it did not come with any kind of adhesive. This was tormenting. It took me about a week to finally get some special 3m "digitizer adhesive" from china. I proceeded to install it and it came out fine.
The following day I noticed that the digitizer was lifting on the left side, and that some dust had seeped up under the digitizer.
I then spent multiple days and hours trying to get the digitizer to stay, I went threw about three different adhesives, nothing had worked long enough.
2nd time I cracked the cheaped digitizer was be sheer force ;p, lol actually it was an accident. I was in the middle of applying adhiseive strips to the digitizer and I must have gotten a bit rough with it because it snapped in my had, I'm a big guy but I have seriously sensitive hands and can control what they are doing (im an artist). So the digitizer was just cheap as hell, because I had dropped the OEM on on cement a few times prior and it didn't even scratch.
So I was pissed and went to look for an OEM digitizer. Found one on eBay, and bought it, turned out not to be OEM, but it actually did look higher quality then the previous one so I kept it, I didnt pay much for it any way, and you will probably not find an OEM digitizer short of buying a new phone.
I had just about given up on trying to keep the screen down, and after so long and and about 5 hours of installing a new adhesive it turned out ok, but I had some light leaking from the left, and had to press the digitizer down to get rid of it, and that helped for about 5 seconds. Other then that it was ok, but I still kept getting damn dust.
3rd time, dropped it on my kitchen tile floor, lol. It was funny to read you dropped it on tile too. That was the end off it, I was no longer going to spend any more money on a damn digitizer.
TL;dr Read, make fun of me, Buy a new phone.
This was also the first time I ever cracked a screen by dropping it.
Sent from my ADR6425LVW using xda premium
Hey, so I cracked my One X+ screen quite badly, it fell on it's side on a wood floor, and it cracked.
Thing is, this isn't a normal crack, if I put it in my pocket, I end up with pieces of glass everywhere, and if I use it, my fingers get cut and bleed, so I can't use it right now.
I am not a handy guy myself, so I won't even try fixing it, I've been checking out some places, they seem decent, but they mostly do iPhone repairs. One of them quoted me $150, and another $130
The $150 has a 5-star yelp rating, but then again, iPhone screens (from what I know) are fairly easy to replace
I'm so pissed at myself, because I never wanted to use a case, as the phone is really sexy and feels good.
I e-mailed corning for the gorilla glass damage, which was weird, and they said that they will pay me $200 for the phone and they will (obviously) keep it for research (Probably replace the screen and sell it?)
I'm so worried, because after reading around, it seems that HTC One X screens never end up looking good, and I can imagine that being worse for the X+, as it is a bit more rare.
The screen is cracked on the side, and those cracks extend all the way to the other side of the phone, but on the left side, the glass is just destroyed.
Will post pics later
Wow, that sucks bud. I broke the screen on my SGSII last year and just chucked it and bought a phone on E-bay.
I replaced the screen on an I-pod and it was pretty simple. I did a lot of research before I did it and it turned out good.
I don't know what to tell you as far as replacement. If you got $200.00 for the broken one and could find one on E-bay for $450.00, you would have a replacement for $250.00. Just a thought.
Best of luck and post some picks when you can.
Steve
Yeah, I'm mostly discarding that option. I do wonder if its actually possible for the phone to end up decently after one of these repairs
Sent from my WT19a using Tapatalk 4 Beta
theproftw said:
Yeah, I'm mostly discarding that option. I do wonder if its actually possible for the phone to end up decently after one of these repairs
Sent from my WT19a using Tapatalk 4 Beta
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I spose if you found someone qualified to do the repair, it should be like new when it's done. Be sure they use a good quality screen and digitizer for the repair. Should even consider using a direct HTC replacement. Of course that will up your cost.
I spose it depends on what you are willing to do for your phone. How bad do you want your HOX+ back??
I would just send it to HTC, cost me 180 british pounds, the good side is that you will get a new unibody, and a full service on the insides of the phone. I think its well worth it, and it keeps your warranty in play.
boe323 said:
I would just send it to HTC, cost me 180 british pounds, the good side is that you will get a new unibody, and a full service on the insides of the phone. I think its well worth it, and it keeps your warranty in play.
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I don't care much about the warranty, if it dies I'll replace it, thing is, I can get upto $150, since I'm a high school kid, and (this is serious!) my parents said that if I break my phone, they're not replacing my phone in the next 2 years.
So they don't know.
stevespens said:
I spose if you found someone qualified to do the repair, it should be like new when it's done. Be sure they use a good quality screen and digitizer for the repair. Should even consider using a direct HTC replacement. Of course that will up your cost.
I spose it depends on what you are willing to do for your phone. How bad do you want your HOX+ back??
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Click to collapse
I ain't got that much cash, and I need it this week and can't do it via mail, so prolly not happening
Sent from my WT19a using Tapatalk 4 Beta
Actually the one x and one x plua use the same screen/digitizer and you have to pry the back of it off and disconnect it all if you really want that phone to work and keep any bit of warrenty send it to htc if not bring it to a repair shop
Sent from my HTC One X+ using xda premium
They sell kits on e bay with instructions and ideo instructions on you tube invest in an otter box it dosent add too much bulk and its a bargain ive seen people drop their phones 35 feet when i worked in chemical plants otter boxes on had a gash in it from tumbling down insulation bouncing off pipes and hitting concrete foundations phone was 100%fine
http://www.dealsishop.com/htc-one-x...acement.html?gclid=CNr_4uCAq7gCFZRj7AodeWQAIQ
http://www.dealsishop.com/htc-case-opening-tool-kit.html
Sent from my HTC One X+ using xda premium
The One X and One X + are definitely a difficult replacement. You need to FULLY clean up the old adhesive and take your time or you will get bad results. You also need to use the right adhesives to get good results. It would cost about $10 to $15 to get a role of adhesive you could use (trimming needed in tight areas) that would do about 50 phones.
Take your time and be thorough. Also be REALLY carefull with all the flex cables or you will be screwed when you put it back together.
I have fixed about 25 of the One X and one One X+ and its a minimum of 1.5 hours of work for me now and I know exactly what to do.
Thread has been closed as there is another cracked screen thread currently open. Duplicate threads are not allowed