I have a nokia lumia 920 black , when i restart it , it appears in place of the signal the airplane and then the no signal , i tryed diferent sims that works on other phones , nothing , what can fix this issue (i have no warranty).and it's not locked and no signal what so ever .
Please don't tell me that you have a similar phone and didn't had this issue , I don't care , post only someone who has even a little hint of how to fix the problem .
Sorry for my bad english.
Rasfen said:
I have a nokia lumia 920 black , when i restart it , it appears in place of the signal the airplane and then the no signal , i tryed diferent sims that works on other phones , nothing , what can fix this issue (i have no warranty).and it's not locked and no signal what so ever .
Please don't tell me that you have a similar phone and didn't had this issue , I don't care , post only someone who has even a little hint of how to fix the problem .
Sorry for my bad english.
Click to expand...
Click to collapse
Have you checked the settings to make sure it is not actually set fro airplane mode? Also are you sure it is unlocked?
checked and checked
Solarenemy68 said:
Have you checked the settings to make sure it is not actually set fro airplane mode? Also are you sure it is unlocked?
Click to expand...
Click to collapse
the airplane mode it's not on and i'm 80 % sure it's unlocked tryed even a vodafone germany sim (cause it was bought from them) nothing . Tryed restart it , reset it , and flash it and still the same problem.
Rasfen said:
the airplane mode it's not on and i'm 80 % sure it's unlocked tryed even a vodafone germany sim (cause it was bought from them) nothing . Tryed restart it , reset it , and flash it and still the same problem.
Click to expand...
Click to collapse
If it locked once you start with non-original operator sim card it will ask you for unlock code, so you will know it's locked
do you receive sim error after airplane mode ?
Mine has a bended / broken sim reader pin and didn't recognize any sim card and after restart I got SIM error msg.
I have somewhat of a like issue. After restart takes a LONG time to connect and update the tile. Wife's phone, will state no service or emergency calls only, but she can text out AND I can always call her, so POSSIBLE the tile is not updating. Sim card replaced twice by ATT. ATT stated working on local towers for LTE upgrade, and after a whole weekend of no text coming in (able to text out)(???) all incoming test text messages (say 25) arrived at 6am on Sunday morning.
no data updating (email) while in this half-working mode. next thing I can think of is get new phone.
ramseyjack said:
I have somewhat of a like issue. After restart takes a LONG time to connect and update the tile. Wife's phone, will state no service or emergency calls only, but she can text out AND I can always call her, so POSSIBLE the tile is not updating. Sim card replaced twice by ATT. ATT stated working on local towers for LTE upgrade, and after a whole weekend of no text coming in (able to text out)(???) all incoming test text messages (say 25) arrived at 6am on Sunday morning.
no data updating (email) while in this half-working mode. next thing I can think of is get new phone.
Click to expand...
Click to collapse
If the phone is the ATT model and is still locked to ATT then you obviously have an issue with the phone and should sen it in for service. There is no reason why an ATT phone and ATT SIM should have an issue on the ATT network otherwise.
I have this issue as well but only since I got it back from Nokia repairing the dust in the front camera problem. They changed the internals for some reason and now I have No Service and also now have new IME number. I contacted them and they said try a hard reset which didn't work then said I would have to send it back again for this to be repaired which when I got it back today has the same problem still. There is nothing wrong with my SIM card and have even received a new Orange one which still did the same. When I contacted Nokia they were next to useless saying I need to send it away a 3rd time (my phone was perfect before I sent it away apart from the dust in the front camera...don't I regret getting this fixed now!) which I declined and have asked to speak to the manager. I have to wait 3-4 business days for them to ring me and see what can be done. I know this is probably not much help but will let you know the outcome as it might be a setting or something I can do with the phone.
One thing I have found is Nokia Care is they are the most unhelpful company ever! Basically just suggesting I keep booking it online to be collected for repair. Once this is sorted I hope I never have to deal with them again!
At&T no Signal as well
Default AT&T Lumia 920 bought from ebay NO SIGNAL ! I flashed it but... no signal
--------------------------------------------------------------------------------
I bought this yellow Lumia 920 form USA. I live in Europe.
Unfortunately it was locked, I called AT&T and they gave me an unlock code and now it's unlocked.
I put 2 different SIMS inside but the phone shows no signal at all. It reads the SIM from inside ( services etc) but It will not lock to a signal.
When I boot it it shows an airplane mode and in 2 seconds the no signal icon. The airplane mode is disabled thought I checked enabling and disabling.
I decided to flash it to Rogers after reading all these comments here using Nokia Care Suite. It was succesful. The conversion was from RM-820 AT&T to ----> RM820 Rogers Canada.
I had the ability now to change from LTE to 3G and 2G but to no avail. The signal remained dead and it wouldn't find any signal after searching for new networks associated with my 2 sim cards that I tried.
If I flash it again to the rm-821 euro dev rom will it work ? The thing is that I can't find it nowhere to download it. Where did you guys found it from ?
Thanks
Lumia no signal
Try hard reset!!!
Permanent no signal sounds like it could be blacklisted by the networks, check the IMEI here and it should show if it's blacklisted http://www.amta.org.au/pages/amta/Check.the.Status.of.your.Handset
arh_3000 said:
I have this issue as well but only since I got it back from Nokia repairing the dust in the front camera problem. They changed the internals for some reason and now I have No Service and also now have new IME number. I contacted them and they said try a hard reset which didn't work then said I would have to send it back again for this to be repaired which when I got it back today has the same problem still. There is nothing wrong with my SIM card and have even received a new Orange one which still did the same. When I contacted Nokia they were next to useless saying I need to send it away a 3rd time (my phone was perfect before I sent it away apart from the dust in the front camera...don't I regret getting this fixed now!) which I declined and have asked to speak to the manager. I have to wait 3-4 business days for them to ring me and see what can be done. I know this is probably not much help but will let you know the outcome as it might be a setting or something I can do with the phone.
One thing I have found is Nokia Care is they are the most unhelpful company ever! Basically just suggesting I keep booking it online to be collected for repair. Once this is sorted I hope I never have to deal with them again!
Click to expand...
Click to collapse
Have you had any luck for fixing this? I also have the same issue. I gave my lumia 920 for screen replacement at Nokia care and after some time, it would just not pick any network. Please help me
***I have the fix***
RudeDude89 said:
Have you had any luck for fixing this? I also have the same issue. I gave my lumia 920 for screen replacement at Nokia care and after some time, it would just not pick any network. Please help me
Click to expand...
Click to collapse
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
TLJack64 said:
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
Click to expand...
Click to collapse
if u can do a video tutorial would be amazin im dying with this problem , i love my phone and im not quitting on him plz let me know if u can plz do a video tutorial or pictures to guide ppl that have that same problem ty in advance
TLJack64 said:
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
Click to expand...
Click to collapse
Hi there if you can also send me some pics etc on how to do this. that would be great.
I got this wife for my wife and have it for close to 5 months and it won't work.
And she really loves the phone
thanks
G
I have this same issue, although hitting the phone on my hand or flexing the phone will cause the service to come back until its jostled again. ive tried to find a connection with the antenna but no luck,
I have the same issue too...
At first I notice that my phone became hotter in my pocket and the battery drains quicker than usual.
After that I just thought maybe it was because of the bad signal on that area.
Then I got home and facing the same thing, my 920 still got "no service".
But I notice in the full signal area, my phone still can catch the signal. And when I get into the lesser signal area, all I got is "No service"
I've handed it up to the Nokia Care. And they fix it and cost me Rp.750.000 (US$60-65).
And still I'm having the same problem :crying:
Same problem, no connection on 3g, but 2g works fine
Hi,
I am having a similar issue with my unlocked lumia 920. While using it with 2G I have no problems, I can make phone calls and the internet although slow, works. Whenever I decide to switch to 3G it can no longer connect to the internet nor can I make/receive phone calls.
The antena cable is new and the signal for 3G shows 2-5 bars (but sometimes it looses the signal. Any hints??
TLJack64 said:
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
Click to expand...
Click to collapse
tnx very much for advice, i bought used lumia 920 yesterday and signal was very poor and often without reception then tried this and VOILA, there is now full 3G (H) signal in my room. When you push connector here is a smaaaaaaall *click* and thats almost sure sign it's reason for bad signal.
Related
Hi Folks,
I was having the issue with my Vario II (on my 3rd Handset) where the phone enters standby and never wakes up until a soft reset.
When the 3rd handset arrived I decided to bite the bullet and go for WM Black and see if it made the handset any better. Unfortunately, as good as the new ROM (now on V2) is, it didnt solve my hanging issue.
The next thing I decided to do was change the radio ROM. I first went to the 1.38.10 and then to 1.38.11 and then to 1.27.00, as the later was decribed as being the most stable.
As you have probably guessed by now, the issue still plagues me....Even more so since the radio upgrades. The symptoms are as follows;
- Some calls I answer go silent after around 30 secs and I need to soft reset
- The phone can show full bars of signal but the phone diverts to answering machine
- When connecting to the internet, the icons shows as connecting but then drops to no signal (showing a !) then after a while will start to reconnect. Sometimes I need to soft reset to get the connection again
I am wondering if there is something else I am missing that could be causing the issue. I am using it today with no apps and still have the same issues as above plus the freezing issue.
Is there anything else I can change???? or am I just cursed?
Any help would be much appreciated.
Cheers and thanks in advance
Aidan
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
mrvanx said:
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
Click to expand...
Click to collapse
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
trashcan said:
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
Click to expand...
Click to collapse
Yep SIM cards cost JACK ALL to the providers. If they do charge you then thats gotta ring alarm bells!!!
Hanging on wake-up was my big disappointment when going from Vario I to Vario II.
It decreased after upgrading to WM6 (first black 1.2, now black 2.0). In my case the SPB mobile shell also did not seem to do the problem any good, probably because it starts the 'now' screen on wake-up.
I have not much software on my device and have very few hanging issues.
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
luggyman said:
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
Click to expand...
Click to collapse
I don't think IMEI is the issue here. I just signed up with Cingular and got a Motorola K1..but the SIM is a 3G sim. I simply pop that into my Hermes and it's been working for 2 month now without any issues. Another thing with Cingular...the IMEI on their database is automatically updated..it's not like you have a Motorola phone and switched the SIM to a SonyEricsson phone and still using the Motorola IMEI #....it will not work that way. In fact, all GSM providers will automatically update the IMEI in their system once the SIM is registered in their network. I can confirm that with my HTC tytn with the Cingular's online account. You can check the online account pretty much on what type of phone you current have. If I use the Motorola K1, the online account will be updated as unknow phone due to it's new I guess...but when I use the HTC tytn..it's automaticlly updated as HTC 8525...even I manually change the phone type to other phone...after couple minutes..I log back on and it will show the HTC 8525 again. Base on this, I am sure IMEI is not the issue here. One thing to note is that I did get that hanging on wake up when I have the SPB software installed.
i can concur about the IMEI... i havent changed my IMEI on my account since i had a sony ericsson a few years back... and i have no data problems.. i take that back, i had some when i first got the 8525, but then found out i needed the white 3G sim, since then it has been flawless.
Awaiting Sim
Thanks for all the advice. I tried the phone with someone elses sim card the other day and it seemed to behave itself. I am going to phone t-mobile and ask them for a replacement SIM.
Will let you know how I get on.
Cheers
Aidan
AGGGHHHH!
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
aidanbree said:
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
Click to expand...
Click to collapse
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
mrvanx said:
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
Click to expand...
Click to collapse
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
trashcan said:
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
Click to expand...
Click to collapse
Agreed on the warranty there dude.
O2 simply sent out a replacment USIM, obviously not activated yet. It arrived and i called them, they took the sim card number and said I should lose reception on my existing sim (it wasnt 3G ready) and thats when i should put the new one in, as soon as i lost reception i swapped and it was working (got the U symbol straight away).
I figure T-mobile would do the same?!?!
Bit the bullet yesterday and paid 15 quid for a new SIM card. It has made he haw difference. Still got major issues. The phone has no signal most of the time and even on the rare occasions when it does, the calls go to answerphone.
The signal shows an exclamation mark (!) and the only way I can get rid of it is to do a hard reset and it works for a couple of hour (or less). It is as though it is constantly in flight mode.
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
This means it's looking for signal. My guess: Still SIM-locked?
.-ombre-.
Jerry-S said:
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
Click to expand...
Click to collapse
Not sure if it's SIM locked as there is a menu to select which carrier to use.
It reads the SIM correctly and sets it all up for o2, but just doesnt get any signal.
Does anyone know where the GSM antenna is on these? Maybe its a bad connection.
UPDATE:
I've had a mail back from HTC that recommends I send it in for repair, lol.
Now do I take it they are robbing buggers or do I take it that the icon is an indicator of a hardware fault??
Hmmmm, dilemma. lol
Are there any more suggestions on what it may be?
Has anyone successfully taken one of these apart?
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
sasiskas said:
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
Click to expand...
Click to collapse
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Jerry-S said:
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Click to expand...
Click to collapse
Try contacting with your phone's provider (shop,e-bay seller whoever it is) and ask him details about the sim.Good luck.
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
stone81 said:
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
Click to expand...
Click to collapse
Thanks. I have tried the same but just keep getting a vender ID, (lol spelling), error.
I would appreciate any input whether you have success or not, it just may spark an idea off.
I cant get in touch with any sales or provider as it was gifted to my bro in law. He's not that bothered about it but would like to have it working if he can.
Thanks folks.
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
sasiskas said:
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
Click to expand...
Click to collapse
Yes that is a good suggestion because the phone will display that icon if it can't find a *usable* network, be it that the SIM doesn't allow it or if the bands don't match the selection on the phone or the bands are not usable by the phone hardware etc.
I would suggest downloading & running HTC Field Test (fieldtest.exe) with & without a SIM installed, with each network & band setting & see if it shows any towers or signal. (Normally you want Auto for both but you may not have that option or you might prefer to set to a KNOWN working band to conserve battery & minimize searching) If should show something even without SIM or with SIM lock because it's supposed to support emergency calls either way. If it shows signals with SIM but you still have same no service icon then it's likely SIM locked (although the phone should alert you to that fact) so odds are the phone hardware, rom or settings do not support whatever signals are available to you. (Btw if field test shows N/A for all the values you need to app unlock your phone)
Hope that helps.
Bill
can you share a link with HTC Field Test?Thnx
Search is your friend.
http://forum.xda-developers.com/showthread.php?t=393781
Hey all I'm having a very similar problem.
Had my HTC for some months now but in the past few days I've found that my network signal is becoming very unpredictable.
I'm also on O2 and I used to have a pretty contstant H (I presume HSDPA) connection.
Howeever im finding now the phone with go from H to 3G to GPRS to E to no signal in the course of 5 mines and round and round again!
Its very annoying as it means I cant make / received calls or texts fluently and even cut me off on a phone call too.
However usually on phone calls it will keep me connected ok till I hang up and then go to no signal.
I've checked the wireless and it is picking up networks..
Any other suggestions? I will try the field test tomorrow...
PS I know its not the network as my work blackberry is O2 and is not having this issue..
Cheers in advance!
Well, just to close my input on this thread.
I tried various ROM's available from this site and none worked.
I did try the band selection settings but still a no go.
I did have limited success but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think through the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.
Dear all,
I have a Legend with S-ON (1.01), and I used fake-flash to change ROMs. The mobile phone has been fine with a custom ROM for more than 3 months now.
Suddenly, 3 days ago, the phone rebooted while browsing settings and when it came back on, the device could not recognize the SIM card or connect to the network and get a signal.
The problem is weird because the device (a) can find networks if I search for them, (b) can make emergency calls, (c) connects normally to both wi-fi and the SIM 3G internet but does not:
- get signal (always zero lines)
- recognize the sim card (always asks me to rescan for new contacts, and the process fails)
I tried wiping everything, I tried reflashing, I tried flashing another ROM. The problem persists.
Would flashing a new RADIO potentially help? It is the only thing I have not tried.
I am really at a loss here. The device did not fall down, or had a knock or any other user damage. The problem started suddenly and i can'f find a way out of it.
Anyone who manages to find me a solution gets a paypal beer
PS: Something important is that the phone DOES know that SIM card is there, and DOES partially recognize it: I am asked to put my SIM card PIN, which is accepted correctly.
Hey
What I'd do:
1.)Try the SIM in another device - could be a SIM problem...
2.) As you are 1.01, there is no risk in Warranty repair, so unroot and send back to shop if the sim proves OK in another device..
Probably a stupid suggestion but i had at one point no service when my battery cover was not on...
When i was rooting mine, i kept the battery cover off because i was stuck so many times in the middle of running step 1... so never bothered putting the battery cover on...
after i succeeded in rooting, i still saw no service... but as soon as i put the battery cover on , i was able to pick up the network
@QkSi1ver: The Legend's antenna is located in the battery cover, which is why you would have had no reception with it removed.
LeifAlbor said:
@QkSi1ver: The Legend's antenna is located in the battery cover, which is why you would have had no reception with it removed.
Click to expand...
Click to collapse
Which could be the reason for the SIM problems : if it is not set correctly it can't communicate proper with the mobile , that's why it asks for searching for contacts ( I had a similar problem a few months ago )
no network signal!
QkSi1ver said:
Probably a stupid suggestion but i had at one point no service when my battery cover was not on...
When i was rooting mine, i kept the battery cover off because i was stuck so many times in the middle of running step 1... so never bothered putting the battery cover on...
after i succeeded in rooting, i still saw no service... but as soon as i put the battery cover on , i was able to pick up the network
Click to expand...
Click to collapse
i don´t believe it! first of all, thank u kindly for ending my nightmarish odyssey through expert forums across the globe!
that just did the trick, uber cool! and yet it sucks, because i wasted most of my sunday and half of today to solve this, wondering why nobody even mentioned connection probs.
maan, i´m tired, i´m going to bed!
My girlfriend has had a Samsung S3 (I9300) for a couple of months and has had no issues with it however she dropped it and broke the LCD . I ordered a replacement screen (Front glass, LCD, and digitizer) from eBay and fitted this without any problems. I tested all functions on the phone and it seemed to be working okay. The same evening my girlfriend went and run the update and went from 4.0.4 (I think) to 4.1.2 since then she has complained about signal issues which I have now witnessed myself. I wished she had waited a bit longer to make sure the phone was working fine before doing any updates as now I am not sure if this is a software related problem or hardware. There is no way to revert back to the older version to confirm software. I know one option on the software side would be to root it and install a customer rom but I have never done this before and even though reading through the forums the process seems to be easy I am a bit reluctant to do this just now.
The signal indicator sometimes shows a circle with a line through it, sometimes it shows a grey triangle with no bars in it and other times it will show a bar or two and even a full signal. I have noticed even without a sim in it that it can show a couple of bars of signal. I have not got this confused with the Wi-Fi signal. When trying to send text messages or make a phone call the following errors come up “Not registered on network” and “No signal found for mobile network”
Below is what I have done/checked so far
I have restored the phone to factory settings but as explained before this will only restore to 4.1.2. This time the only apps on the phone are stock apps, no additional apps have been installed just encase a third party software may have caused issues.
Her sim will work in any other phone. I have an S2 and have ported my number over from a normal sim to a brand new micro sim to try in her phone. Both of these phones are on O2.
I have made sure the IMEI number is correct and matches what the phone came shipped with.
I have double checked the APN details and these match what my S2 has. Although I am pretty sure this is only for internet and MMS and would not affect SMS and phone calls.
After check over the settings and restoring to factory settings I have fitted a replacement antenna which I also got from eBay. I doubt I have damaged the mainboard as all other functions on the phone work fine. (Touchscreen, Cameras, Sound, Wi-Fi)
For some reason I can get the phone to work at my house on both GSM (2G) and WXCDA (3G) although it seems to be more stable when it is on GSM. As soon as I leave my house and go into town (approx. 2 mile away) or over to my girlfriends (approx. 20 miles away) it will stop working. I have gone onto the O2 website and entered both of our post codes on the O2 network coverage checker and this reports that there are no services down in our area and that we should have a good signal.
I have come on this forum for some advice and hopefully someone can recommend what I could do next. I have had a little browse on the forum already but is there something I have missed? Should I root the phone and install a customer rom? If it was caused by the official update is there an a hotfix of some sort coming soon? Or is this a genuine fault with the phone? If it is a fault with the phone and it has not be caused by me I could try sending it back to O2 (where the phone was purchased from) or Samsung seeing as I can’t see any warranty seals so think I would get away with this.
Thanks in advance for any responses I get to this and I am sorry if I have rambled on and provided info that is not essential.
Flash O2 stock rom via Odin .
If that does not fix it its a hardware repair job and you will be refused warranty as you have self repaired .
jje
Hi guys,
First post so please bear with me...
The phone was dropped recently and screen smashed up badly.
Replaced screen and thought all was working fine until tried to make a call/send a message when I discovered that the phone had no network access...
Here's the diagnostic process I've been through...
Wifi works100%
Sim works in other phones
Other sims don't work in this phone.
Checked the antenna assembly to ensure contacts okay
Sim definitely reading - able to read sim contacts
Switched to airplane mode, reboot, turn back on - no luck
Searched for networks manually - no networks found at all. Another phone (samsung galaxy gio) finds all three (Optus, telstra, Vodafone)
No networks detected automatically either
No network detected using 2g only
So, if my wifi is working fine, that should rule out an antenna issue which to me indicates a hardware fault with the network side of things...
Is there a way to verify this is actually the case? And if so, is there a way to repair/solve it without doing a motherboard replacement???
Here was I thinking that it would be a cheap, easy repair... :/
Philbo29 said:
Hi guys,
First post so please bear with me...
The phone was dropped recently and screen smashed up badly.
Replaced screen and thought all was working fine until tried to make a call/send a message when I discovered that the phone had no network access...
Here's the diagnostic process I've been through...
Wifi works100%
Sim works in other phones
Other sims don't work in this phone.
Checked the antenna assembly to ensure contacts okay
Sim definitely reading - able to read sim contacts
Switched to airplane mode, reboot, turn back on - no luck
Searched for networks manually - no networks found at all. Another phone (samsung galaxy gio) finds all three (Optus, telstra, Vodafone)
No networks detected automatically either
No network detected using 2g only
So, if my wifi is working fine, that should rule out an antenna issue which to me indicates a hardware fault with the network side of things...
Is there a way to verify this is actually the case? And if so, is there a way to repair/solve it without doing a motherboard replacement???
Here was I thinking that it would be a cheap, easy repair... :/
Click to expand...
Click to collapse
If you want it free of cost so first try flashing new firmware via odin and then check it if not then give it to service centre !:good:
Make sure you're using a stock rom just in case it is a software problem, but it looks like a hardware problem to me. I recommend taking it back to the repair centre where you got your screen replaced.
I don't think it is possible without a motherboard replacement.
Not sent from a ACE but a CooperVe using Tapatalk 2.
thanks
I think I'll do a total strip down again just to make doubly sure that i've got absolutely everything connected in the right place and then if it's still not resolved, I'll look at sourcing a motherboard through some chinese friends...
The phone was actually purchased when in china, and as a result I had to flash it with an Aussie rom to get the google back in android. It's all worked fine since then until dropped which makes me think it's hardware related. problem with buying it in China is that I can't seem to find a motherboard online for it galaxy ace 5830i (the 'i' is the problem... can find plenty of 5830 mobos but seems the consensus is using a 5830 mobo will brick the phone...)
Oh well, thanks for the advice guys.
Even i had the same problem, but i solved it by flashing a stock ROM. You can try that or flash a stok kernel
recently I also had this same problem, even installing the stock rom did not solve, so I researched in several places and saw what could be problem with the IMEI, I did the whole process of repair IMEI and my phone is back to normal , try this method:
http://forum.xda-developers.com/showthread.php?t=1968360
Sent from my GT-S5830i
So...
I pulled it apart again to double check everything and noticed that the cell chip had come disconnected from the mobo upon impact and was only attached by three copper strips. After staring at it under a bright light for a while (no magnifying glass was to be found!), we stuck some super glue under it and tried to dry contact all the points... but it still didn't work.
However... after talking with a mate who's into circuit boards, he suggested that I try putting the mobo in the oven at 350 deg for 15 min to resolder all the joints as they use low-temp solder on these sort of boards.
I've got nothing to lose, so will be giving this a try when I get a chance and see if this brings it back!
I'll post back my results.
Yeah, and I recommend using a fine tip on your soldering iron just to be safe.
Not sent from a ACE but a CooperVe using Tapatalk 2.