[Q] GS3 ROOT and Warranty - need input - Galaxy S III Q&A, Help & Troubleshooting

Hello everyone, I have a question about rooting and installing a random ROM on a Galaxy S3 and warranty cover.
lets say i want to check some ROMs and kernels for my device and once i need a warranty service i can install my stock ROM, kernel and recovery, but
I know there is a chip that records everything you do with your phone(flash and root). I see some programs like "triangle away" that claims to reset the counter to zero. so my question is it possible to restore all the setting so i can use my warranty service?
I get the phone with 24 month warranty and I dont want to void it only because i want to remove the apps i dont need but google wants me to use, so i must root it.
also i see in the status of the phone there is a date when the phones kernel were installed(pic added).
if you guys can refer me to get more input on the topic i will appreciate.

check this
http://forum.xda-developers.com/showthread.php?t=2240291

Glebun said:
check this
http://forum.xda-developers.com/showthread.php?t=2240291
Click to expand...
Click to collapse
Thanks, got it.

use an app called framaroot .. do a lil search and you'll find it
it roots your phone using an exploit that dont cause your phone status to change to modified therefor no counter is ativated, menaing root whyle phone remains it warranty
use aragorn exploit and then install titanium backup to remove the apps u want
http://forum.xda-developers.com/showthread.php?p=37508806

yes, you can restore everything to stock.
@Ver3go root voids warranty by itself

Glebun said:
yes, you can restore everything to stock.
@Ver3go root voids warranty by itself
Click to expand...
Click to collapse
Arent u sharp as a tag
Sent from my GT-I9300 using xda premium

Ver3go said:
Arent u sharp as a tag
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
what?

but how do I know what ROM version I have right now?
in the status section i see baseband version :XXELLA
but the build number is XXELLB
and is it enough just to flash back the ROM or i need to flash the kernel too?
and i have to ask another Q:
if i flash an official samsungs ROM that for some reason i cant install via kies, does it also void the warranty if i do so?

we on xda don't use Kies, we use Odin. read the instructions.
it doesn't have to be the exact build that you have right now

Glebun said:
@Ver3go root voids warranty by itself
Click to expand...
Click to collapse
still depends where you are located, in the EU, rooting does not necessary void the warranty.

chrismast said:
still depends where you are located, in the EU, rooting does not necessary void the warranty.
Click to expand...
Click to collapse
But Samsung will refuse warranty on rooted phones .
If they are not the vendors then that law does not apply as Samsungs warranty is a sepereate4d limited warranty to the owner .
jje

JJEgan said:
But Samsung will refuse warranty on rooted phones .
If they are not the vendors then that law does not apply as Samsungs warranty is a sepereate4d limited warranty to the owner .
jje
Click to expand...
Click to collapse
ok, hence if I buy direct at Samsung, I get the "normal" statutory warranty and hence incl. warranty when rooted. If I buy with another vendor, they have to take care of the warranty I guess as the law text only speaks from "vendor"?

chrismast said:
ok, hence if I buy direct at Samsung, I get the "normal" statutory warranty and hence incl. warranty when rooted. If I buy with another vendor, they have to take care of the warranty I guess as the law text only speaks from "vendor"?
Click to expand...
Click to collapse
Thats how the law reads in the EU .
But both vendor and Samsung WILL REJECT rooted roms for warranty .
Up to the user to start a court case .
jje

JJEgan said:
Thats how the law reads in the EU .
But both vendor and Samsung WILL REJECT rooted roms for warranty .
Up to the user to start a court case .
jje
Click to expand...
Click to collapse
Well I guess that is more a discussion for a lawyer who can estimate the probability of a win, anyway I agree that the time & effort needed might not be worth going to court.

Related

Rooted phone, need to take to service center

So I have an LG Optimus One and it's headphone jack is messed up for some reason.
It's well under warranty so no problem regarding that, BUT I've rooted my phone and installed a custom ROM.
Should I flash the stock ROM back and unroot my phone before sending it to the service center, or should I just take it as it is? Would they void my warranty if they find out?
I'm located in New Delhi, India, if someone has any such experiences please tell.
Thanks.
whell someone said u should get it back stock
i belive u know what that means
why take any chances,flash it back to stock.
cyanide911 said:
So I have an LG Optimus One and it's headphone jack is messed up for some reason.
It's well under warranty so no problem regarding that, BUT I've rooted my phone and installed a custom ROM.
Should I flash the stock ROM back and unroot my phone before sending it to the service center, or should I just take it as it is? Would they void my warranty if they find out?
I'm located in New Delhi, India, if someone has any such experiences please tell.
Thanks.
Click to expand...
Click to collapse
if the prob is with the headphone just chk it on another phone if it works , if ur phone jack is messed up than flash stock rom orelse they will consider it warranty void
Is rooting and flashing illegal ?? can i go to service center and degrade my cell from 2.2.1 to 2.2 ....
I know there is a ginger break .... but i prefer dat way... plz help...
in problem of urs i suggest to go to stock rom .... unroot it .. or take a,new hhead phone
virusshah1997 said:
Is rooting and flashing illegal ?? can i go to service center and degrade my cell from 2.2.1 to 2.2 ....
I know there is a ginger break .... but i prefer dat way... plz help...
in problem of urs i suggest to go to stock rom .... unroot it .. or take a,new hhead phone
Click to expand...
Click to collapse
Yes rooting and flashing is illegal. There's a fine of $ 10000 and imprisonment of 3yrs if found guilty and they will also sue your properties
Good one... Had a nice laugh
gokulvarma said:
Yes rooting and flashing is illegal. There's a fine of $ 10000 and imprisonment of 3yrs if found guilty and they will also sue your properties
Click to expand...
Click to collapse
Are you serious? Its not Illegal I think since it doesn't have impact on sales of the company or has anything to do with the company or manufacturer of the phone. Max they can do is VOID the warranty. Nothing else.
Rooting the device voids your warranty. Nothings illegal. If u want warranty back flash stock rom using kdz updater method. Or if u have just rooted stock rom then unroot.
Sent from my LG-P500 using XDA Premium App
Alright I'll flash the original ROM back, won't risk it.
Sent from my LG-P500 using XDA App
bindaasathar said:
Are you serious? Its not Illegal I think since it doesn't have impact on sales of the company or has anything to do with the company or manufacturer of the phone. Max they can do is VOID the warranty. Nothing else.
Click to expand...
Click to collapse
I think you should first flash humour_sense_10.1.img into ur brain. lol
gokulvarma said:
I think you should first flash humour_sense_10.1.img into ur brain. lol
Click to expand...
Click to collapse
lol..! that was awesome!
gokulvarma said:
I think you should first flash humour_sense_10.1.img into ur brain. lol
Click to expand...
Click to collapse
Good one....
gokulvarma said:
I think you should first flash humour_sense_10.1.img into ur brain. lol
Click to expand...
Click to collapse
this. is. win.

[Q] Rooting Galaxy S2

Hey Guys,
I switched from the Iphone to Android, I just got the Galaxy s2 and I want to root it. I have been reading of the different ways to root the phone, based on what I have seen so far the GingerBreak seems to be the easiest way to do it. So I am here in the forum, my first post is requesting a confirmation from you guys, which is the easiest way for an idiot like me to root my galaxy s2 without bricking it ?
Thanks
RedCell X
There is guide here in other post.
Basically you have to flash custom kernel, reboot and flash stock kernel back.
All using Odin.
Be careful - each custom kernel flashing will be visible. There is counter that shows how many custom kernels you flashed.
I stick with stock rom this time and avoid rooting.
This counter can be reset according to this forum. It's your decision.
Sent from my GT-I9100 using XDA Premium App
Definitive SGS2 Rooting Guide for now .
http://forum.xda-developers.com/showthread.php?t=1056334
Do you need root now .
jje
Gingerbreak only worked on the pre-production SGS2 models, it no longer works on the retail versions that are shipping now.
If you need root then use the link provided above, it works like a charm and you can always reflash an official kernel once you have root (and this is probably recommended if you also update your firmware to the lasted version).
The SGS1 usb jigs do work with the SGS2 and have the added bonus of resetting the custom firmware counter which may be handy if you ever need to return your phone under warranty, I got mine off of ebay yesterday and it works a treat.
rdy2go said:
Be careful - each custom kernel flashing will be visible. There is counter that shows how many custom kernels you flashed.
I stick with stock rom this time and avoid rooting.
This counter can be reset according to this forum. It's your decision.
Click to expand...
Click to collapse
Why is resetting the counter important? For warranty purposes?
Rootinf galaxy s2 continued
Hey Guys,
Thanks for the response, I don't think i will be rooting my phone being honest I am afraid to do it. I will stick with the stock rom that came from it. I spent $850 for the phone I dont want to brick it.
Thanks to everyone that responded.
Redcellx
redcellx said:
Hey Guys,
Thanks for the response, I don't think i will be rooting my phone being honest I am afraid to do it. I will stick with the stock rom that came from it. I spent $850 for the phone I dont want to brick it.
Thanks to everyone that responded.
Redcellx
Click to expand...
Click to collapse
Dont worry about bricking your phone, even if something goes wrong with the flashing process you should always be able to get back into download mode so you can reflash either by using the keypress method or if that fails the usb jig should wake your phone up.
Then you can either use ODIN or even the Kies Recovery method to get a working ROM installed.
rwc3b said:
Why is resetting the counter important? For warranty purposes?
Click to expand...
Click to collapse
Yeah, while no has (yet) reported that they have had a warranty request rejected because of custom rom usage, its nice to know how to reset the counter to ensure any warranty requests go smoothly.
MrYiff said:
Yeah, while no has (yet) reported that they have had a warranty request rejected because of custom rom usage, its nice to know how to reset the counter to ensure any warranty requests go smoothly.
Click to expand...
Click to collapse
Take a stroll over to SGS 1 forum i replied to a post where service wanted $400 as non stock rom and their have been a fair few reported and Samsung sent out a post to SS do not repair rooted phones under warranty .
jje
Some one should post a video on YouTube a how to
JJEgan said:
Take a stroll over to SGS 1 forum i replied to a post where service wanted $400 as non stock rom and their have been a fair few reported and Samsung sent out a post to SS do not repair rooted phones under warranty .
jje
Click to expand...
Click to collapse
Ahh, that sucks then, I've never owned an SGS1 before so never looked in the SGS forum, if they have actively rejected modded phones in the past then it makes the usb jigs a very worthwhile investment then!

Is it true Samsung will know if you have ROM'ed your phone?

And thus invalidating warranty? Thats what I heard, even if you do reflash the original ROM there is a counter
slugger09 said:
And thus invalidating warranty? Thats what I heard, even if you do reflash the original ROM there is a counter
Click to expand...
Click to collapse
Yes technically its true, but if you get a JIG it will reset the counter
Can't remember which thread, but some guy's have posted on here that they have not lost their warranty after flashing and then returning for repair (UK)
killall said:
Can't remember which thread, but some guy's have posted on here that they have not lost their warranty after flashing and then returning for repair (UK)
Click to expand...
Click to collapse
That's down to your carrier. You certainly couldn't rely on it.

[Q] does flashing to official roms void my SGS2 warranty?

hello every one
does flashing to an official rom void galaxy s ii warranty? im returning my device due some hardware problems (turn over does not work and auto-rotate is slow) and i have read that galaxy s ii has a flash counter,
so does this void my warranty if i used odin to flash the official rom?
at the same time, i have never flashed a custom rom and if i have never rooted my device?
thanks in advance
darkelfa2 said:
hello every one
does flashing to an official rom void galaxy s ii warranty? im returning my device due some hardware problems (turn over does not work and auto-rotate is slow) and i have read that galaxy s ii has a flash counter,
so does this void my warranty if i used odin to flash the official rom?
at the same time, i have never flashed a custom rom and if i have never rooted my device?
thanks in advance
Click to expand...
Click to collapse
to flash a custom rom you need odin/heimdall. Odin/heimdall raise the flash counter.
This void the warranty.
Kies update is the only way to keep the counter to zero
Sent from my GT-I9100 using Tapatalk
rembrandtlnx said:
to flash a custom rom you need odin/heimdall. Odin/heimdall raise the flash counter.
This void the warranty.
Kies update is the only way to keep the counter to zero
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
i hope not so
thanks anyway
darkelfa2 said:
i hope not so
thanks anyway
Click to expand...
Click to collapse
well, you can buy a usb jig and reset the counter
Sent from my GT-I9100 using Tapatalk
If you've never flashed a custom rom or even rooted your phone, why do you wqnt to flash anything? From what you said you are in a factory state already... just do a system restore and then return the phone.
Sent from my Desire HD using XDA App
rembrandtlnx said:
to flash a custom rom you need odin/heimdall. Odin/heimdall raise the flash counter.
This void the warranty.
Kies update is the only way to keep the counter to zero
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
As far as my experience, flashing official rom wont raise your counter. I flashed xxki3 perviously on my phone but the counter remains 0.
Sent from my GT-I9100 using xda premium
Flashing stock Samsung rom does not raise the counter.
Flashing root or a custom rom raises the counter and voids warranty .
jje
hololight said:
If you've never flashed a custom rom or even rooted your phone, why do you wqnt to flash anything? From what you said you are in a factory state already... just do a system restore and then return the phone.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
thanks alot, thats what i thought too, it should not void warranty as far as i am using samsung-made rom
thanks alot im soo happy
ephraim033 said:
As far as my experience, flashing official rom wont raise your counter. I flashed xxki3 perviously on my phone but the counter remains 0.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
thanks, and yeah, it does not, i was afraid becuase i read the flash counter
thread
thanks agine
JJEgan said:
Flashing stock Samsung rom does not raise the counter.
Flashing root or a custom rom raises the counter and voids warranty .
jje
Click to expand...
Click to collapse
that was my opinion, but when i read the thread about flash counter
i got stunned so i had to check out
thanks
JJEgan said:
Flashing stock Samsung rom does not raise the counter.
Flashing root or a custom rom raises the counter and voids warranty .
jje
Click to expand...
Click to collapse
Well then im sorry for the wrong answer, i learned something new here
rembrandtlnx said:
Well then im sorry for the wrong answer, i learned something new here
Click to expand...
Click to collapse
its ok
after all, we are here to learn from each other
So is a usb jig some kind of file you flash? Or is it an actual usb device of some sort?
sent from t'internet
jr866gooner said:
So is a usb jig some kind of file you flash? Or is it an actual usb device of some sort?
sent from t'internet
Click to expand...
Click to collapse
no it is not a file, its a small device (looks like mini usb flash memory)
they often use it to reset the phone after a brick (when the phone stop working
because of playing with roms incorrectly... etc)
also they use it to reset the flash counter that count how mant times u install custom roms to re-tain the warranty, but now they found ''flash counter" counter in the galaxy s ii, so the jig want re-tain your warranty.
hope this answers some of your questions.
SGS II Warranty - As per Samsung South Africa
Hi guys,
Maybe a little late response but I am in South Africa and I flashed my SII with official international version of ICS.
Now has yellow triangle at boot. I did some research and found out all about the flash counter and custom ROM. The number of Doomsayers on the interwebs got me worried, so I called SAMSUNG SA tech support and blindly asked the question.
I was told:
1) Yes custom ROM and Rooted / unsecured Kernel VOIDS warranty.
2) Even if it was official ICS ROM but not released for South Africa, when phone goes in for repair, warranty will be void.
3) If I flash original Stock Kernel and use KIES to flash current official android version 2.3.x then warranty is NO LONGER VOID.
4) I am waiting for technical to get back to me regarding the importance, if any, of the flash counter flag and if it needs to be 'RESET' before sending hadset in for repair.
I will post again as soon as I get feedback.
PS: I also have Motorola Razr Driod. Two concerns are that Motorola has none of the warranty issues of Samsung, and why is samsung so helpfull? They ask device serial no: they are getting the phone slammed...
4) I am waiting for technical to get back to me regarding the importance, if any, of the flash counter flag and if it needs to be 'RESET' before sending hadset in for repair.
Samsung have stated the obvious in regards to service personnel and warranty repairs .
Root look for root apps
Custom rom
Custom rom counter and Samsung altered the firmware after learning of the jig workaround .
All void warranty .
Fact is some service personnel have turned a blind eye to some infringements but there are enough reports on XDA of warranty refusals not to take the chance .
The Samsung letter is widely available on the web .
jje
You can use a USB JIG to Reset Binary Counter of your phone. If you have kernel 2.3.6 and above you can install the old bootloader.

Noise in the call

Hi all..
Friday, i bought my SGSIII, I am very happy with the phone, is very fast, no lag, 5 stars.
Although, i have a bit noise during the call, seems like when we put a speaker in max volume. Is this normal? Or it's better replace the SGSII for another...
Thanks
Edit: Just another question. In the event of replace the phone, it's possible restore the nandroid backup in the new SGSIII of my actual SGSIII??
droug99 said:
Hi all..
Edit: Just another question. In the event of replace the phone, it's possible restore the nandroid backup in the new SGSIII of my actual SGSIII??
Click to expand...
Click to collapse
Yes you can ..
Phone is rooted so warranty/exchange is void .
jje
You are wrong. Rooting dont void warranty
droug99 said:
You are wrong. Rooting dont void warranty
Click to expand...
Click to collapse
rooting voids warranty. You should unroot before go to warranty.
droug99 said:
You are wrong. Rooting dont void warranty
Click to expand...
Click to collapse
try not to give false information.
No. Root just void software warranty. Not hardware
droug99 said:
No. Root just void software warranty. Not hardware
Click to expand...
Click to collapse
Let me spell it out for you .
Warranty is voided by Samsung if custom rom . rooted phone .. custom rom counter above zero or modified status and or moisture indicators are showing on .
No ifs ands or buts that is the warranty terms and includes hardware .
So if you have a faulty USB connector and a rooted phone Samsung can and will void warranty . Its been posted enough times in the past .
Service centres have all received a letter from Samsung stating what to look for regarding warranty and rooted phones .
A service centre guy is at liberty to ignore Samsungs instructions of course .
jje

Categories

Resources