Hello everyone and thank you for your time in advance.
First of all, I'm relatively new to the Android OS so forgive me for any mistakes I make describing my problem. I'll try to give as many details as I can, mostly steps I took that I believe that might have led me to my problem, but please feel free to ask anything if you think it could help.
TL;DR version: My problem is this: I'm stuck in the Google Account signing in screen. The phone is requesting me to "Slide keyboard open to continue" while I don't have any keyboard and there is no box on the screen where I would press and the digital keyboard would appear.
So, I have a Sony Xperia X10 mini (i guess its short name is x10i?). A year or more ago I firstly rooted my phone, used xRecovery to flash Cyanogen Mod on it. I'm sure I had the 2.3 Gingerbread version of it. My first "problem" is that when I first looked into the rom's settings (CM Settings) it had many options with the HTC abr in front of it. I didn't tweak most of the options that had that HTC tag on them, only those concerning the keyboard. When I tried to type, it showed different versions of a keyboard on screen, but it always showed a keyboard up. Keep this in mind.
Now, 2 months ago, a friend of mine did something to his android (a galaxy one, cant remember which) and he said the applications were running smoother. He is kinda more informed about Androids than I am so I trusted him and we tried to do the same thing to my phone. It was about Fixing Permissions or something. I deleted the cache he told me through xRecovery (after I backed up ofc) and then booted the phone, only to find my settings and user data lost. The backup I made that day was possibly not complete or something, because when I tried to restore it, it failed and so I lost my SMS/contacts etc. I restored a much older back up and it DID work but I decided to run the most recent one anyway.
From that day on, my phone somehow decided to return all calls as busy. Whenever someone called me, it gave them the busy message and after a while I got a message that they called me. Sometimes for a single call (or irrelevant to calling SMS they sent at another time) I recieved many exact same SMSes. I put up with this situation for a while and tonight I decided to reset my phone and get a new mod in it, or even refresh the same - I didn't really care. So I exported my contact list which was all I cared to save to a file in my sd card (which file I backed up) and tried to see if my xRecovery worked, because my friend told me that it all may have to do with it being corrupt or something.
The result is that I couldn't even get to the Recovery. Not with pressing the power button, choosing to reboot from recovery. Not even with the power button and back button pressed, or repeatedly pressed. Then, I decided I just wanted to reset the phone so I foolishly thought of a factory reset so I could reroot if needed and do the process from scratch. I chose the option, it rebooted. After the Sony Ericsson logo though the Cyanogen Mod logo started to load, which made me wonder why since I thought it would just load the firmware it had when I bought it. And then it started with the press the Android to begin (after the PIN request) and now I'm stuck in the google account set up.
Please help me out, I apologize for the wall of text. It would certainly be fine with me to somehow reset the phone to the state it was when I bought it using SEUS or something like that. I tried doing that tbh, but then all this firmware came up and I didn't know which one to choose plus I can't find a working link to download SEUS, PC Companion etc. Otherwise just please help me out with the rom i used and how to fix this keyboard problem cause I'm thinking the rom wasn't good for my x10mini. Also is there any way to see my sd card's contents via USB with the state my phone is in?
You can skip the google-account setup in the setup wizard ( I think there's three buttons below each other, just press the bottom one and it will guide you through the wizard without actually having to type something
A factory reset just resets all values to factory (or custom ROM) values and deletes all user-data (except the stuff on your sd-card), it won't restore the original ROM.
If you want to start over, do a repair with SEUS (SUS nowadays) of PC Companion, which will give you stock 2.1 back, after which you can go through root etc. again to get your current ROM back..
Or you can give me a pm and i'll provide you with stock firmware which can be flashed using flashtool.. I assume you are still on the stock kernel, ie, you haven't unlocked your bootloader?
ps: the x10 mini is the E10(i or a) or Robyn, the x10 (the big one) is the X10(i or a)
Thread moved. Please post all questions here in Q&A in future.
Thanks
AvRS
I have the GT-S7560M through Solo (Bell) and I rooted it shortly after purchase last year. I've been happy with the phone and for the last few weeks an upgrade notice has been appearing but would fail when applied. Some searching suggested the root was interfering. At first I started to look into un-rooting the phone, but then thought that a factory reset would be the simplest, least-risky solution. I had done a factory reset on my last Galaxy phone without a problem so it seemed like a safe choice. I backed up the contact info, etc with Kies (I don't use many apps so I didn't go all out ie Titanium Backup) and removed my SD card.
Now the phone boots to screen asking me to pick a language and press Start. Then it moves on to a black screen with the info bar at the top (clock, cell strength, data xfer) and nothing else. It is auto-rotating. The phone does react to touches with the buttons lighting up, but I can't get anywhere. Kies can see the phone, the phone number, the firmware version and all that. It reports Internal Memory as 84.83MB used of 1.58GB. I can navigate through the phone using Windows Explorer. I did a Restore with Kies but it doesn't seem to have had any relevant effect.
I am able to boot into CWM Recovery. I don't remember doing a back-up with it, and when I ask it to restore from either the SD card or the interal SD it says it can't mount.
At this point I would start thinking about taking the phone back to the store, but a flash counter appears during start-up and I'd rather they didn't see that for obvious reasons.
When I google I just get people who have bricked their phones. I just want my phone to work again. I'm not worried about modifying it further to achieve that.
Yoqui said:
I have the GT-S7560M through Solo (Bell) and I rooted it shortly after purchase last year. I've been happy with the phone and for the last few weeks an upgrade notice has been appearing but would fail when applied. Some searching suggested the root was interfering. At first I started to look into un-rooting the phone, but then thought that a factory reset would be the simplest, least-risky solution. I had done a factory reset on my last Galaxy phone without a problem so it seemed like a safe choice. I backed up the contact info, etc with Kies (I don't use many apps so I didn't go all out ie Titanium Backup) and removed my SD card.
Now the phone boots to screen asking me to pick a language and press Start. Then it moves on to a black screen with the info bar at the top (clock, cell strength, data xfer) and nothing else. It is auto-rotating. The phone does react to touches with the buttons lighting up, but I can't get anywhere. Kies can see the phone, the phone number, the firmware version and all that. It reports Internal Memory as 84.83MB used of 1.58GB. I can navigate through the phone using Windows Explorer. I did a Restore with Kies but it doesn't seem to have had any relevant effect.
I am able to boot into CWM Recovery. I don't remember doing a back-up with it, and when I ask it to restore from either the SD card or the interal SD it says it can't mount.
At this point I would start thinking about taking the phone back to the store, but a flash counter appears during start-up and I'd rather they didn't see that for obvious reasons.
When I google I just get people who have bricked their phones. I just want my phone to work again. I'm not worried about modifying it further to achieve that.
Click to expand...
Click to collapse
You have posted in wrong section
BTW your solution is just flash stock Rom via ODIN , your problem will get solved.
BTW your solution is just flash stock Rom via ODIN , your problem will get solved.
Click to expand...
Click to collapse
I've just finished doing that, and it appears to have worked.
For anyone else with a similar problem who finds this thread:
- Go to the FAQ here: http://forum.xda-developers.com/showthread.php?p=45767157#post45767157
- Download Daver18qc's root kit at the link provided (you'll have to scroll down to the second post). You want this to get Odin; don't worry about the zip's other contents.
- Go here: http://www.sammobile.com/ and register. It's free and all it wants is an e-mail and your country.
- Go here: http://www.sammobile.com/firmwares/ and type s7560m in the search box. The list will automatically update. I'm a Solo customer and chose 'Canada (Bell Mobile)'. When I first tried this in Firefox I would get a screen telling me I wasn't logged in. I tried it in IE (which I never use and so is 'clean') and the download went through.
- Go back to the FAQ http://forum.xda-developers.com/showthread.php?p=45767157#post45767157 and scroll down to 'Short Tutorials' and 'How to Flash with Odin:'.
- One thing it leaves out is that when you boot into Download Mode, you will first get a warning screen that asks you to either press Volume Up to continue or Volume Down to abort and reboot. Not a big deal but it caught me off guard. Odin will not detect the phone until you get past this screen.
- Continue with the Tutorial. After it is done you will have to setup the phone again. But at least it's working now.
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
roboshawn said:
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
Click to expand...
Click to collapse
What do you have on your phone that you are worried about deleting? If it's contacts that should be saved with your google account. If it's pictures, you should keep dropbox installed so it always backs up your pictures. Now here's how to save your phone. Factory reset it. That's your only option.
You ask
i7vSa7vi7y said:
What do you have on your phone that you are worried about deleting? ... If it's pictures, you should keep dropbox installed so it always backs up your pictures. ...
Click to expand...
Click to collapse
I originally stated
roboshawn said:
Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose.
Click to expand...
Click to collapse
So yes, I understand the problem and what I could have done, but harping on that doesn't help me recover the photos.
But enough of that - it is done. So what next?
I tried the physical keyboard connected and it had no difference. I even reset the lock with Android Device Manager in the web browser and then disconnected that keyboard from the computer and used it on my phone. No luck.
The fact that this phone does not properly work with Android Device Manager is infuriating because it really should! And what's happened to me really shouldn't be a problem.
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
roboshawn said:
You ask
I originally stated
So yes, I understand the problem and what I could have done, but harping on that doesn't help me recover the photos.
But enough of that - it is done. So what next?
I tried the physical keyboard connected and it had no difference. I even reset the lock with Android Device Manager in the web browser and then disconnected that keyboard from the computer and used it on my phone. No luck.
The fact that this phone does not properly work with Android Device Manager is infuriating because it really should! And what's happened to me really shouldn't be a problem.
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
Click to expand...
Click to collapse
Well looks like the only thing you can do is not repeat the same mistake. Factory reset your phone set it up and get dropbox or google drive also root your phone and have usb debugging.
roboshawn said:
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
Click to expand...
Click to collapse
Ok. This is how it went.
I reset to factory defaults.
I enabled USB Debugging.
I rooted my phone using the guide over here How to root i545vrufnk1.
I tried various recovery photo/file programs such as Myjad, Yodot, Tenorshare, etc. These programs advertise that they can restore photos after a factory reset. None of them found my old photos. I didn't pay for any of these - I was just using their trial versions. If anyone has used one of these or something like it and had it succeed after a factory reset - please let me know.
I set up Google+ backup.
Next step I'll probably take as additional precaution is to setup the Samsung account service.
To reiterate - this is utterly frustrating that the Android Device Manager remote lock solution does not work for these phones - it goes so far as to tease you with the functionality, but essentially permanently lock your phone.
For anyone else looking to solve this problem - you may or may not have success depending on if you have a samsung account or usb debugging already on or a phone that is not exactly an I545, check out these links:
[RESOLVED] HELP please!! Unable to unlock device locked by Google Device Manager
How to Recover Photos and Data From a Keylocked Android Phone
Samsung Account
Good luck and fix your stuff - Samsung and Google!!!
If you reboot to recovery you should be able to use adb to pull files even without debugging turned on is the OS?
I'm having the exact same problem on my nexus 10 did you ever solve it? Seems really stupid that the adm lock function is so broken
I just had the same problem with a Samsung Galaxy S5. I solved the problem and unlocked my phone. Suggest the following if you locked your phone with a lock pattern:
1) Try the wrong pattern 5 times
2) You will see a message asking if you," Forgot Password"
3) Tap that message and you will be presented with a screen requesting your email and password.
4) Use your Google credentials and you will be able to unlock your phone.
Good luck!
change the lock pattern from settings
Go to settings>security and change your home lock screen.This worked for me.
ADM - Blessing and a curse?
Ok so yesterday my wife's phone was stolen out of a car. First we had AT&T shut down the services. According to the history, the attacker actually tried to access Paypal, and tried for a couple of minutes and gave up when he didn't get anywhere. He sent a password reset, that didn't go through. Then I found the ADM and turned on the Lock-screen with a message to call me. According to those who found the phone, the attacker apparently threw the phone underneath a car in a parking lot. The ADM-lock screen allowed them to call me... "Thank you 'Google!'"
Now to the bad news: I cannot get it to 'UNLOCK!'. No password I put in works. And when I attempt to reset the lock I get: "Since Google has verified that a screen lock is already set, the password you entered won't be needed". I guessing this means that it won't alter the password or it can't. Many people all over the internet have come up with all sorts of ideas for this. But I don't see anything 'satisfactory'. Besides just a complete 'reset'. So I really have killed the phone I just recovered? Meaning the ADM is also a 'Curse'? With sarcasm: "Thank you 'Google!'"
This is a Samsung Galaxy S4 Active SGH-I537. I've already attempted to hook up an USB cable, I see nothing. I'm pretty sure that USB debugging is not enabled.
I can enter the password 15-20 times, it never offers me for a 'forget password'. It sometimes says that I need to wait 30 seconds. It keeps tract of how many so-called bad attempts.
PS: I got it... After 30 guesses. The first password apparently stuck. Apparently I wasn't thinking too much, and I put in 'dude'. LOL. And it is now unlocked.
You are living my Exact Story!!
I have a Galaxy S4, and I had a pattern lock on my screen. I also have a 2-year-old, who unfortunately got ahold of my phone and locked it out. It's asking me for the backup Pin- which I've entered over and over, but it keeps saying it's incorrect. Now I have one try left before a factory reset Please help!! I don't want to loose all my memories of the precious (however difficult) daughter
It's also started having a white pop up box that says "Unfortunately, phone has stopped." Then asks me to click ok- it goes away for 5 seconds then pops back up again.
I have already contacted Verizon both over phone and went into the store. Both told me they could not help.. also already went to the Android Device Manager and tried to lock it so I could at least call my husband- I put in the Call Owner thing...
SO FRUSTRATING!!!! Anyway- still don't know what to do..... But just couldn't help but reply when I read your story- It was serious deja vu!!!!!
roboshawn said:
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
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Click to collapse
This might work
KateJuleLynn said:
I have a Galaxy S4, and I had a pattern lock on my screen. I also have a 2-year-old, who unfortunately got ahold of my phone and locked it out. It's asking me for the backup Pin- which I've entered over and over, but it keeps saying it's incorrect. Now I have one try left before a factory reset Please help!! I don't want to loose all my memories of the precious (however difficult) daughter
It's also started having a white pop up box that says "Unfortunately, phone has stopped." Then asks me to click ok- it goes away for 5 seconds then pops back up again.
I have already contacted Verizon both over phone and went into the store. Both told me they could not help.. also already went to the Android Device Manager and tried to lock it so I could at least call my husband- I put in the Call Owner thing...
SO FRUSTRATING!!!! Anyway- still don't know what to do..... But just couldn't help but reply when I read your story- It was serious deja vu!!!!!
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i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
NITLOC1 said:
i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
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Click to collapse
This method WILL delete all data that is on the device! This will only not happen if your using a custom recovery solution!
Please be careful when giving advice.
If you log into the Android device manager website, it will assist you in unlocking your device. You can set up a password to bypass the pin lock, and make sure you don't lose your data
Sent from my SCH-I545 using Tapatalk
Can you just not flash system... I know there is a nc5 emergency no wipe for odin.. should be one for other firmwares, no?
Samsung SM-T531 Google locked
Hi All
Customer came in with a tablet that was stolen, google locked by her, but later recovered.
In short, this is where i'm at. ADM with her login details, unable to remotely unlock.
When blocking she used a password and device is asking for a PIN instead.
Device wont boot into recovery mode to factory reset.
Cant access device to connect to a network..
I cant think of another way around this.. ANYBODY, PLEASE HELP?
Android Device Manager Samsung Resolution
I read this in another forum, can't remember exactly where but if its your Samsung device use the find my Samsung app. Lock you phone then it may take a minute but the Samsung proprietary app will take over and lock your device. This will allow you entry into the device. Set the screen time out for 30 min then backup your device. This worked my Samsung Galaxy Note 3.
My phone did not originally have a lock screen until i used the Android Device Manager. Each time I entered the password it was incorrect. I wasn't presented with an option to enter my email after 5 attempts either. After completing this procedure the option to remove the lock screen was still unavailable as I didn't know the password that was set. I was able to backup my device and reset.
Hope this helps
how can you able to unlock when it is locked by ADM??
Same thing with my Galaxy S5. Many, many times of password & pin incorrect over 5 days, 8 hours of phone & online with AT&T and Samsung and in-store visits. Finally, I did Findmymobile again. The unlock feature never did show up on the left side, but I right (I think) clicked on the location when it found my phone and unlocked it. I was so surprised that I didn't even realize my home screen was visible for at least a half minute. It's worth a try, 'cause I did the same stuff as all of you have said without any good results.
This worked!
microi said:
I just had the same problem with a Samsung Galaxy S5. I solved the problem and unlocked my phone. Suggest the following if you locked your phone with a lock pattern:
1) Try the wrong pattern 5 times
2) You will see a message asking if you," Forgot Password"
3) Tap that message and you will be presented with a screen requesting your email and password.
4) Use your Google credentials and you will be able to unlock your phone.
Good luck!
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Click to collapse
I left my device at a Starbucks and didn't realize until I got home. I went into my Google account to change password and found I could locate my locate and lock it so I did. It located the device exactly where I left it - at Stuckbucks. So, I went back in the morning to recover it...with a locked home screen with my message on it. Unable to unlock directly on the device. I went back home to research this on my desktop. Google Account doesn't have unlock device feature so I used the search engine and found this forum. I followed the instructions and bingo, my device is now unlocked! I was about ready to get a new device!
So I posted the following on a few other places
(please expand)
I am in desperate need of help . Yesterday, I woke up and went on my phone and it was acting strange. It was saying that apps that I wasn't using had stopped working or something like that, which was pretty weird, so I decided to restart it. However, when I tried to turn it on again, it got to the carrier screen (I have AT&T) it didn't do anything after. It just stayed on that screen and vibrated in a pattern. I was able to hold home + power + volume down to restart it, and I was able to get to the recovery options screen. I tried clearing the cache and all the data, but no luck. I tried flashing the stock firmware but I couldn't find anything new enough. I had rooted my phone about 5 days earlier, but it had worked perfectly fine up until yesterday. I tried everything I could think of and find online. I recently called AT&T up and they're sending me a new phone, but I have to send my phone to them, and I feel almost certain that they'll find that I've been messing with it. Whether it's the giant lock with the word "Custom" above it, or something in the files. I have 10 days to send it in to them and I need a way to either fix my phone, or wipe ALL of my phone's data before then, but I feel like completely wiping everything might void the warranty as well. I'm not even sure that the root caused the problem.
I do have friends who have the same phone as me, would it be possible to somehow get the most recent firmware off of one of their phones and get it on to mine? I have the G930A and I couldn't find firmware recent enough for my device. I have read A LOT about this issue in the past day and I vaguely remember something about being able to get someone at Best Buy or some other store to flash the most recent firmware onto the phone? Is something like that possible?
Please help, I can't afford the $600+ if it doesn't pass. Any and all ideas are welcomed. Thanks .
After reading some stuff here, I have found out that I can somehow make a backup of the stock firmware. I wouldn't actually be using my phone to make the backup since I don't actually have the stock firmware. I wouldn't be using my phone to make the backup, I have friends with the same phone and carrier. All I need is direction on how to do it. I have a Galaxy S7 (not the bomb edition) and my carrier is AT&T, although I'm not sure that's needed.
first do a factory reset then flash latest stock firmware from sammobile
messi2050 said:
first do a factory reset then flash latest stock firmware from sammobile
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sammobile.com doesn't have G930A which I need. I've been finding it from other places but none of them have worked so far.