Hi all
I had my one x plus drop from 80% to 0 in minutes whilst browsing the web via 3g/H its happened a couple of times now, but when it happened yesterday in the car i plugged in the car charger and within 15 mins it was at 60% ?????
HTC have been no use at all
I uploaded a pic to this thread i hope
This is a pic of the battery graphs on the phone, the first is the web browsing and then car charging and the second/third is me playing fruit ninja at home third is charging via the usb..
Any help please as O2 have refused to give me a new phone even though its only 3 months old and sim free.........
Thanks
Jas
wheelie916 said:
Hi all
I had my one x plus drop from 80% to 0 in minutes whilst browsing the web via 3g/H its happened a couple of times now, but when it happened yesterday in the car i plugged in the car charger and within 15 mins it was at 60% ?????
HTC have been no use at all
I uploaded a pic to this thread i hope
This is a pic of the battery graphs on the phone, the first is the web browsing and then car charging and the second/third is me playing fruit ninja at home third is charging via the usb..
Any help please as O2 have refused to give me a new phone even though its only 3 months old and sim free.........
Thanks
Jas
Click to expand...
Click to collapse
are you still on stock htc firmware/software? you can try the following (though no guarantee that it helps):
- let your phone run out of battery until it turns itself off.
- wait a few minutes, turn it back on and wait for it to turn off again
- charge your phone while power off, when the light turns green, charge it for another hour or so.
reaper90 said:
are you still on stock htc firmware/software? you can try the following (though no guarantee that it helps):
- let your phone run out of battery until it turns itself off.
- wait a few minutes, turn it back on and wait for it to turn off again
- charge your phone while power off, when the light turns green, charge it for another hour or so.
Click to expand...
Click to collapse
I am on stock F/W at the moment, I have tried something similar to that to be honest thats roughly what happens every time it ditches out lol.
O2 at the moment are being useless and refusing a replacement so i might go down the rooted route if it might solve this issue as ive heard of a file that is in the wrong folder that can suck back the battery and make it hot.
Would it be wise for me to root mine and put custom rom on ?
Still in contact with HTC direct at the moment hoping that they can help........doubt it though
Thanks for the help
Jas
wheelie916 said:
I am on stock F/W at the moment, I have tried something similar to that to be honest thats roughly what happens every time it ditches out lol.
O2 at the moment are being useless and refusing a replacement so i might go down the rooted route if it might solve this issue as ive heard of a file that is in the wrong folder that can suck back the battery and make it hot.
Would it be wise for me to root mine and put custom rom on ?
Still in contact with HTC direct at the moment hoping that they can help........doubt it though
Thanks for the help
Jas
Click to expand...
Click to collapse
i don't know of such a file causing these problems.
rooting your phone and installing a custom rom gives you much more freedom than stock rom, but i don't know if it helps with your battery problem...
try rooting first. If that doesn't work, then Just switch ur battery with a new one; )
goldluck
Sent from my HTC One X+ using xda premium
Had a bit of a result after arguing with O2 I have managed to get them to replace the phone, so Saturday ive got £450 to spend on a new phone
But thanks for the help
Now just got to pick a new phone
Cheers
jas
Related
Scroll down to my 3rd comment please.
CurtisAndroid5 said:
Hello, i have had my G5 for almost a year now and when i first bought it on 2.1 the battery wasnt the best, but it would last a full day, but now ive updated to 2.2 ages ago and ive noticed how bad the battery has got- its dying in under an hour which is obviously a very big issue.
Also i left it on charge over night and when i woke up this morning and checked it, it was on 19% battery when i checked before i slept and it was on 90%- confused!
Also i have to play around with my charger alot for it to actually work- whilst my usb cable will work with no issues- has my charger been damaged or broke?
The phone keeps doing a random vibrate in a specific pattern- this happens quite reguarly and has done since i updated to 2.2- i have tried factory reseting but that hasnt done nothing, the pattern is similiar to vibrate, few seconds gap, vibrate vibrate, its very annoying.
When i flashed my phone to CM7 and MadTeams Better 2.2 i did not have the vibrating issue- i have flashed it back to stock now.
Also when i close an app or come out of a menu my home screen applications and widgets often disappear for about 15 seconds which is very frustrating.
My phone is on stock 2.2 Froyo- Rooted with Universal Androot.
Thank you very much!
Curtis.
Also sorry for posting plenty of threads here recently!
Click to expand...
Click to collapse
I had that charging problem on my old phone, it something wrong with your charger. try replace it or use a different one
with your battery problem, how heavily do you use your phone? Maybe because your charger is faulty, you go to charge it, but it doesnt charge properly. if my battery is at 1% and i put my charger in for 10 seconds, it will show 17% charged. this is obviously not charged that much, but could be what your battery is doing, so when it shows high battery level, its actually got a lower one.
Drain your battery
When on 1%, plug in your charger and leave it in until the 'Charged' notification appears in your notification bar. see if that changes battery length.
That sorted my old phone
It seems all you do Jordanooo is help me!
Ill give it a try tonight, and i use my phone just to text friends, phone calls, facebook/twitter and updating applications.
My phone has been charging since about 12pm, its now twenty to 2, and its on 13% charge- my signal is on 50% without- il try airplane trick.
Right i seriously need help now guys.
My battery is completely and utterly- f*cked.
It says it is charging but it doesnt charge- the number changes but it goes for 80% then drop to 70% etc so i can never get a full charge.
I thought i fixed it last night when i drained it and recharged it back to as high as i could get it (94%), unlocked it this morning and it went from 70% when i locked it last night to 50%- and thats not the worst part- i sent 3 texts and it went to 15% battery, yes, 15%.
I am appaled at it and its well and truly put me off buying another Android phone or Samsung phone.
I need help now, if you guys cant fix it for me, my warranty is over from Carphone Warehouse and i cant be arsed with it.
I cant afford to simply go and buy a new phone so please dont say that kind of dumb suggestion.
Thank you.
CurtisAndroid5 said:
Right i seriously need help now guys.
My battery is completely and utterly- f*cked.
It says it is charging but it doesnt charge- the number changes but it goes for 80% then drop to 70% etc so i can never get a full charge.
I thought i fixed it last night when i drained it and recharged it back to as high as i could get it (94%), unlocked it this morning and it went from 70% when i locked it last night to 50%- and thats not the worst part- i sent 3 texts and it went to 15% battery, yes, 15%.
I am appaled at it and its well and truly put me off buying another Android phone or Samsung phone.
I need help now, if you guys cant fix it for me, my warranty is over from Carphone Warehouse and i cant be arsed with it.
I cant afford to simply go and buy a new phone so please dont say that kind of dumb suggestion.
Thank you.
Click to expand...
Click to collapse
Well, even i had this problem w/my G5...... it seriously sux.
My phone also loses battery quite fast.... but not as fast as yours.
Switching it off and then plugging in the charger will keep the phone off while charging it. Few seconds after you plug it in, the screen will light up and and show a battery.
Leave it this way till it is completely charged.(Press the home button if the screen goes off).
Best of luck.
Thanks
It works as a short term fix, il charge like it like this until i get a new battery/repair my phone!
Hey there,
I have my Vibrant for a good year now since it came out pretty much. Last week it just stopped charging out the blue. The battery is completely empty and shows a thermometer with a warning sign and stops charging seconds after its plugged in. So I assumed it might be a battery malfunction and I got my spare battery in as soon as I came home and tried charging - same problem. I think it is highly unlikely that both batteries fail at the same time. Therefore, I assume there is something wrong with the temp sensor in the phone. I saw a few people have a similar problem with the epic 4G, but the discussion got really side tracked by other issues. My phone is rooted, but I was running stock froyo, so that shouldn't be the problem or should it?
I just wanna know if anybody had the same problems and if there is a quick solution, I google and forum searched a while but as soon as you throw in the term battery it gets spammed with battery life discussions.I just checked my files I have on the phone, apparently I have the premium insurance - does that mean I just can go to the next Tmo store and get a replacement? Any feedback is greatly appreciated.
Phill
Well for your problem, i suggest you try a different rom and see if the problem persists... maybe its a bug
And as for insurance, you mail the phone in and pay a deductible, which should be like 135$ or so. They send you a refurb.. or if you say it wus lost, you dont have to mail in phone
Sent from a cell tower to the XDA server to you.
thanks for the quick reply. Is there a way to reflash without a battery?
I don't see it as a bad thing. If your phone gets too hot and keeps charging that's going to burn something inside. When my phone won't charge I know I have let it down. So it can cool down. But to fix your problem reboot the phone. You can keep charging it after it boots up
Sent from my SGH-T959 using Tapatalk
pro1st said:
thanks for the quick reply. Is there a way to reflash without a battery?
Click to expand...
Click to collapse
As long as your phone can run successfully for a couple minutes, i dont see why not
Sent from a cell tower to the XDA server to you.
Mine did something similar. I picked it up after putting it on the charger. It was hot and would not come on. I unplugged it and let it cool off for a while and it cleared up.
I got that message once...
Vibrant was in a car dock, with power.
It was *HOT* out and sun was hitting the back of the unit. (A/C on of course)
Google Navigation was running (display brightness max)
Google Listen was running
Bluetooth was passing music to a speakerphone
When I run the phone with that setup, the charger can't even keep up with the phone power needs. The battery level slowly drops. No question the phone is working hard.
This was a true heat issue... I removed the charger and turned off the display to let it cool off a bit. (I was almost home).
So the question again, is your phone hot or is it a false reading?
Robert
Hey,
I am sorry I didn't clarify the actual battery temp. It is normal - so its neither in the sun or in a too cold spot when I try charging it. The phone probably runs for one for a few seconds before turning off so there is no chance of the battery stats wipe. I think I will try to find an external charger and try to charge the batteries this way to have enough juice for flashing a new rom. Thanks for all the replies!
Does it charge the battery with the phone off? If not, I don't think a new ROM will help.
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
c0olcast said:
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
Click to expand...
Click to collapse
Sorry for resurrecting an old thread, but a resolution never seemed to be made here. Has anybody found a fix to this?
As of yesterday, my wife is having the same issue with my old Vibrant phone which she now uses. It's flashed with Bionix V 1.3.1 and Tigerblood overclock to 1.2ghz. This could be the issue, the Tiger Blood overclock, but I'm not sure. I'm out of the country for three weeks and currently she's left with a dud of a phone that keeps giving her the temperature warning in the triangle when plugged in while the phone is powered off followed by it stop charging. When she turns it on, she gets to the SD card check and then the phone completely freezes. Once in a while it's able to stay on for a minute or so before freezing, but more often than not the phone does not fully turn on and just goes frozen after a few seconds, sometimes at the Tigerblood logon screen before making it to the desktop. Me being 4000 miles away doesn't make it easier to help her but I've recommended she leave the phone unplugged, battery out for the night to see what happens. I also told her to take off her silicon case thinking maybe that has something to do with the overheating. Well after 7 hours of her letting it sit to cool off like that, with the case off, she plugged it back in and is having the same issues as yesterday. Absolutely no progress made. One of her colleagues said she should try leaving the phone in rice confused:) so she's giving that a go and another guy in a phone shop who she went to for advice after work said that the motherboard might need replacing. I'm convinced all it needs is to have the Tigerblood removed or reflash a rom onto it but there's really no knowing unless I have it in my hand.
Is there any quick fix to this problem without having to do all that? Surely there must be a way to charge the phone without it heating up and freezing up. She's tried plugging it into different rooms, on her laptop, etc, none seem to get rid of the temperature problem. I've had the phone since August 2010 and never had any issues with it. I also never once saw that temperature error message so was taken aback when she showed me it over skype. I just upgraded to the S3 and gave her the phone 2 weeks ago, but surely it shouldn't just die out just like that? Thought the Vibrants were made tougher than that?
Any help would be greatly appreciated. Much thanks in advance
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Update- Phone doesn't even turn on anymore, no signs of life
danny_extremex said:
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
polosprt009 said:
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
Click to expand...
Click to collapse
Some kernels require a certain amount of power to fully boot the phone up and will not charge until it has 5% battery or so. I personally think her battery may be unable to hold a charge or like I said before it doesn't have enough juice to boot the phone because of the kernel. There is a way to charge the battery with the phone off. You can use ANY kind of usb cord, I used an old printer usb cable when I had to do this. All you do is cut off the side that is not usb and strip the positive and negative wires(red and black), then place the stripped wires on the positive and negative connectors on the back of the phone and insert the battery (make sure it's a snug fit). Plug the usb end into your pc and charge the battery that way, DO NOT let charge for over 2 minutes at a time. Wait five minutes and do it again if you have to. If she gets it to boot up, I would definitely flash a new kernel first to see if thats how the problem originated.
Sent from my SGH-T959 using xda premium
Hi guys,
please help if you can!
My One X+ intl. is dead!
battery fully drained.
tried to plug it in to a wall chager, my PC USB, another charger ----> NADA.
device not responding to anything.
anything I could do at home before sending it to a lab?
IMPORTANT - i was on CM10 with a specific kernel I flashed.
if someone will do a factory reset (with full data wipe), will it reboot to stock properly or go in to bootloop?
what should I do when in order to go back to stock\another ROM properly from this situation?
here is the full details:
I read few threads regarding this issue from the One X forums and nothing came up.
From this morning (in the minute i woke up) my One X+ was hot.
after disconeccting it from the charger, i have noticed it drains battery really fast.
Tried to charge it, showing its charging but it kept going down (2 % in a minute while screen is on).
when it came to 7% i turned it off, waited half an hour for it to charge and turned him on again.
it booted with 2%.
after turn it off again - never came up again
danielpinch said:
Hi guys,
please help if you can!
My One X+ intl. is dead!
battery fully drained.
tried to plug it in to a wall chager, my PC USB, another charger ----> NADA.
device not responding to anything.
anything I could do at home before sending it to a lab?
IMPORTANT - i was on CM10 with a specific kernel I flashed.
if someone will do a factory reset (with full data wipe), will it reboot to stock properly or go in to bootloop?
what should I do when in order to go back to stock\another ROM properly from this situation?
here is the full details:
I read few threads regarding this issue from the One X forums and nothing came up.
From this morning (in the minute i woke up) my One X+ was hot.
after disconeccting it from the charger, i have noticed it drains battery really fast.
Tried to charge it, showing its charging but it kept going down (2 % in a minute while screen is on).
when it came to 7% i turned it off, waited half an hour for it to charge and turned him on again.
it booted with 2%.
after turn it off again - never came up again
Click to expand...
Click to collapse
You did not search much then if you are still asking how to go back to stock. Run the RUU for your particular model and it will take you back to stock. But this sounds like a small problem if you can not charge your phone. Before anyone tells you to, you are on the international version of the phone so TWRP is fine and not your issue. It sounds like there is something physically broken on your phone or you flashed something very very wrong.
right listen up, i have the international HOX+ my battery died the other day to ZERO, if you actually read the TWRP thread, you would see all you have to do is plug the charger in, hold power for 10seconds to exit offmode charging and boot. Simple. and don't say it cant be done because it can be, i do it often.
Thanks for helping guys.
much appreciated.
It seem the device got overheated and that what made this issue.
I don't have warranty since I unlocked the bootloader so I took it to a private shop.
I raised this Q because I was affraid someone from this shop would do a factory reset. Didn't knew if it causes to bootloop.
Took precaution and told them not to.
Kraizk said:
You did not search much then if you are still asking how to go back to stock. Run the RUU for your particular model and it will take you back to stock. But this sounds like a small problem if you can not charge your phone. Before anyone tells you to, you are on the international version of the phone so TWRP is fine and not your issue. It sounds like there is something physically broken on your phone or you flashed something very very wrong.
Click to expand...
Click to collapse
Will do right after I'll get it back
Thanks!
Lloir said:
right listen up, i have the international HOX+ my battery died the other day to ZERO, if you actually read the TWRP thread, you would see all you have to do is plug the charger in, hold power for 10seconds to exit offmode charging and boot. Simple. and don't say it cant be done because it can be, i do it often.
Click to expand...
Click to collapse
tried it like a hundred time with 3 different charges.
Also tried entering bootloader, the first time I tried it blinked as if it was really going to boot and then died.
if i were u i will keep it on it's original charger for 16+ hours after that the red LED indicator will appear ... if that happens your phone not fully bricked and it can be recovered
Lame of HTC to kick the can down the road. They know it is a problem with the drivers/device.
One X had issues also early on.
Mine literally worked fine from my One X and car bluetooth, then to the One X+, crackling etc...after pairing in the audio and general poor sound.
Mic works fine and the other end doesn't know it.
Guess we will just have to wait and see. Or just go back to the One X....
So yesterday I was learning for my exams at the university. I put off my phone so I wouldn't be distracted by my phone. So after I wile I automaticly unlocked my phone forgetting I put it off, so it went on again. Before unlocking the device I shut it down. Some time later I put it on again, and noticed my battery went from +- 22 to 11% without using it, just restarting it twice. I know my HOX+ last 10% battery drains alot faster than the rest of the battery, but this time i even got home without reaching 0%. I assumed it was some software bug, didn't matter to me. Than I put it in the charger and noticed it didn't charge at all. So I put my charger in my PC and tried annother charger, but still it didn't charge. After a min or so the battery reached zero and the device shut down. Since then I'm not able to use the device anymore. I never rooted or so, installed APEXlauncher app a week ago, didn't use it at all, I don't know if makes sense either.
I've been searching the first few pages of google but there wasn't a real solution. Is it possible my microusb port in my phone is broken? I've been using an old blackberry charger at my parrents home, wich was slightly moveable while connected to the device and needed to be straight in the device to be able to charge, while it fit in my sisters HTC Desire X without problems.
I would be very thankfull if someone has a solution!
Thankyou in advance,
Joost
It's either the port or the battery or some other hardware bug since you didn't root. I would contact HTC or your provider.
Joostt said:
So yesterday I was learning for my exams at the university. I put off my phone so I wouldn't be distracted by my phone. So after I wile I automaticly unlocked my phone forgetting I put it off, so it went on again. Before unlocking the device I shut it down. Some time later I put it on again, and noticed my battery went from +- 22 to 11% without using it, just restarting it twice. I know my HOX+ last 10% battery drains alot faster than the rest of the battery, but this time i even got home without reaching 0%. I assumed it was some software bug, didn't matter to me. Than I put it in the charger and noticed it didn't charge at all. So I put my charger in my PC and tried annother charger, but still it didn't charge. After a min or so the battery reached zero and the device shut down. Since then I'm not able to use the device anymore. I never rooted or so, installed APEXlauncher app a week ago, didn't use it at all, I don't know if makes sense either.
I've been searching the first few pages of google but there wasn't a real solution. Is it possible my microusb port in my phone is broken? I've been using an old blackberry charger at my parrents home, wich was slightly moveable while connected to the device and needed to be straight in the device to be able to charge, while it fit in my sisters HTC Desire X without problems.
I would be very thankfull if someone has a solution!
Thankyou in advance,
Joost
Click to expand...
Click to collapse
Sounds faulty to me. Take it back for repair or refund.
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
shvogrius said:
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
Click to expand...
Click to collapse
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
aqualls said:
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
Click to expand...
Click to collapse
Thanks. I took it to service. I hope they'll repair it.
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
shvogrius said:
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
Click to expand...
Click to collapse
This happens on stock rom?
MrJyrks said:
This happens on stock rom?
Click to expand...
Click to collapse
Yes, the soft has always been and is stock.
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
MrJyrks said:
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
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Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
shvogrius said:
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
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Click to collapse
Id recommend doing a factory reset on the phone and not installing any app for at least a week to confirm its not a hardware issue, but I strongly believe it is. If it fails youll have to take it to a sprint store and hope the clerk is in a good mood and give you a new phone the same day.
try a new battery
The battery is new, I had to buy it only a week ago, because the service stated that the old one was dead.