Verizon changes customer agrement - HTC Droid DNA

Was just curious if anyone could help me with this. I'm wanting out of my Verizon contract I have 6 months left and noticed the customer agreement was updated on June 13 2013. Could I use this as a way out of my contract. Without a early termination fee? Have read it's possible just wasn't a 100% sure.
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Chances are it will affect future contracts and renewals. Probably won't be able to get out of your current one because of it.
From my S-Off BadSeed DNA

Well sprint got into huge trouble about changing the etf about 1-2 years ago but that dealt with money. What was changed about it? And were you notified about the change
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Not sure what changed, been reading it over and over and am trying to find my original receipt to compare them. I had the customer agreement bookmarked and was checking randomly to see if it changes, but it does state that I have 60 days from the change date to agree and if not their would be no penalties. Atleast that's how I understood it. Just thought maybe someone else had got out of a contract this way before and had some insite. Will probably just call them and work my way thru the chain if command and try.
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Without even reading it I'd say no. Verizon has been excellent at not changing anything that would allow people out of their contract.
You have a link?

Spent about 2 hours on the phone earlier, the change was in reference to the 24 month upgrade change so no go. Even talked to 3 different supervisors. Guess I'll just pay the etf . thanks for the replys.
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Don't pay the etf. Try and get someone to do an aol.
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What is a aol? U talking having someone take my contract over?
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cmay227 said:
What is a aol? U talking having someone take my contract over?
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Just taking a wild guess at this that AOL means assumption of liability. Any advantages to your contract. How many lines is it? By advantages I'm meaning like you got the double data or still have a grandfathered line. With only six months left I'm guessing your ETF is just a couple hundred bucks.
I don't know if you're going to be changing to a different carrier but if that's something you will be doing in the future, someone with some connections might be able to use the ETF as a negotiation tool to get you some special discounts.

Might just look into this aol thing. Btw, I have 2 line double data. One line ends march 2014 the other November 2014
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A couple of friends of mine were discussing this a while back, I don't know what really came of it but it might be worth a shot. Find a really rural out in the middle of nowhere spot that has no chance of having coverage and tell Verizon that you are moving there and that you would appreciate them letting you out of your contract unless they can provide service to you out there. Like I said, I don't know if it works, they were just talking about it and it was suggested.

If the contact terms apply to your account, they are obligated to let you out of your contract if you disagree with the terms. This is because the contract you signed originally is not what your new contact would be. By not saying anything you agree to the changes and it continues. A contract by definition protects you. If you don't agree with a change you can get out of it. If the change is for new contracts then it won't effect you and thus you cannot use this to your advantage. Hopefully this helps. It is applicable in any contract agreement.
Sent from my Nexus 7 using Tapatalk 4 Beta

The trick is to tell them you do not agree with the new contract terms, not that you want to cancel. If they ask if you want to cancel, you must say no, and reiterate that you are informing them that you do not agree with the new terms, also that you are recording the call for legal verification.
If you do not wish to cancel, but do not agree to the new terms, they can only allow you to continue under the old terms, which is illegal, or they can terminate your service. No ETF if they do it. Problem is that most reps you talk to will not be aware of the legal mechanics.
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Verizon dictators
I'm sure Verizon has a huge legal team which writes and looks over it a million times before before it is put into effect.
If you do get out of it somehow, let us know! I'm jealous! :good:

badogg said:
A couple of friends of mine were discussing this a while back, I don't know what really came of it but it might be worth a shot. Find a really rural out in the middle of nowhere spot that has no chance of having coverage and tell Verizon that you are moving there and that you would appreciate them letting you out of your contract unless they can provide service to you out there. Like I said, I don't know if it works, they were just talking about it and it was suggested.
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Click to collapse
I do believe your current address on the account has to be changed to that new area before that even becomes a possibility due to the fact that when you send an inquiry like that, Verizon sends a team to check the towers and signal strength in your primary location. Therefore your primary location is that of your home and I believe work is encompassed in this as well. I spend a month dealing with Verizon and their towers and 4G LTE dropping from my old Razr. They sent out 3 tickets in the coarse of a month to check towers.Yet only changed my phone and refused to let me out of my contract since there was no issue with the towers or signal strength in my area.

Related

Verizon to Sprint

I want to start by saying I work for Verizon wireless tech support so trust me I know I made the right choice. I just want to thank all of the devs for their hard work but my time here has ended. I have just received my Samsung Epic 4g Touch which blows dust on the X2 in every way. Why?.. For sure to get official ICS update, 1gig of ram with 16gig internal memory, bigger better display(4.52), cheaper plans and unlimited data usage with great 4g coverage. I only paid $79 including phone and wireless bluetooth earbuds and unlocked bl!! Screen is gorgeous and super fast!! You can get the same deal at letstalk.com.. If you decide to go through letstalk.com then pm me to get the $25 off and $25 credit for me!!
Sent from my DROID X2 using xda premium
X2 for sale.. $200?
Sent from my DROID X2 using xda premium
Sprint service sucks where I am in NC. I never lose service on Verizon though. I have unlimited data also.
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03civicdx said:
Sprint service sucks where I am in NC. I never lose service on Verizon though. I have unlimited data also.
Sent from my DROID X2 using xda premium
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You have unlimited data right now.. but not for long.. trust me. Sprint has jus recently put 4g towers in my area(augusta, ga) which is on par with Verizon so why not save $50 a month!! Verizon does have excellent service but Sprint is catching up fast!! My contract doesn't end til january so if sprint let's me down I have 30 days to send it back and cancel service..
Sent from my DROID X2 using xda premium
I have unlimited data with Verizon and will keep it since I have been with them so long it was grandfathered in. But I have to admit Verizon is pissing me off with the bootloader and giving people crap about why we activate our phones so much. They know we are sbfing the damn thing.
Travisdroidx2 said:
I have unlimited data with Verizon and will keep it since I have been with them so long it was grandfathered in. But I have to admit Verizon is pissing me off with the bootloader and giving people crap about why we activate our phones so much. They know we are sbfing the damn thing.
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I am beyond pissed!!
Sent from my DROID X2 using xda premium
If it wasnt for the fact they treat me so well at the local verizon store...i would switch also. But im also in nc...eastern to be exact and when I had sprint the service was horrible..but again that was a few years back as well.
Sent from my SCH-I800 using XDA App
Wait...you work for verizon?? Wasnt you who called me and asked why I kept reactivating my phone was it??? Lol
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Lubencw said:
Wait...you work for verizon?? Wasnt you who called me and asked why I kept reactivating my phone was it??? Lol
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Lol..
Sent from my DROID X2 using xda premium
I live in the western portion of North Carolina and Sprint service here is terrible. When I had Sprint, while in town where service was supposed to be "best" my calls would drop like crazy. I could go into a store and service would go away completely. I had the same issue with AT&T. By far Verizon has the better network in my area. It's sad that we cannot get our BL unlocked but I remain hopeful. As per price, VZW is costly but people keep paying them so I'm sure they don't plan to change that anytime soon.
I used to work as a Verizon tech support agent with Verizon Online DSL which sucked hard. I had nothing to do with the phones, unfortunately. But yeah, I have been considering moving to sprint, but, alas, the Verizon Galaxy Nexus is just beyond the horizon for me. I must have it. I will soon leave this phone and forum and enjoy the freedom of an unlocked bootloader like I once had with my Samsung Fascinate. Oh how I miss that phone. But oh well. Its GNex for me.
Sent from my DROID X2 using xda premium
Around here, unless you live in a bigger city Sprint in Northern Indiana has really no coverage. Hell where I'm at Verizon barely has any, either. But then again neither does the Death Star or any other carrier. This area is a black hole for cellular signal. Although VZW is a little more costly as far as coverage you can't beat it. Now hardware on the other hand...
The other reason I left Sprint was because when I was married and the wife went on vacation to Maine several times a year Sprint had no coverage. Imagine my surprise when they tell me that I have an $800 bill because the signal was bouncing off Canadian towers. Granted from where her father lived I could throw a stone and hit Canada,she was still on US soil. Hence the other reason i switched
Sprint was the first carrier I ever had. The reception sucked and I had horrible service. I since moved through carriers and settled in with Verizon since I rarely go through patches where I lose service.
I too still receive the unlimited data since having the plan for so long. I have some friends and family who remain on Sprint and honestly, all I hear them do is complain. Perhaps they're chronic complainers, I don't know or perhaps its the area they use the phone in, but I don't hear many good things despite being in a fairly metropolitan area.
I also receive a 25% discount on the plan and accessories so that helps keep me a loyal customer. If they get rid of unlimited data, I'd possibly consider but so far Verizon seems to be the better of the two evils for me.
Im no legal wizard but I firmly believe if they changed all of us who are grandfathered in it would be breach of contract. We renewed our contracts and they decide to change it? Not only would I go elsewhere but id tell them where to shove their early termination fee. At $250 per month Id better be getting unlimited!
Lubencw said:
Im no legal wizard but I firmly believe if they changed all of us who are grandfathered in it would be breach of contract. We renewed our contracts and they decide to change it? Not only would I go elsewhere but id tell them where to shove their early termination fee. At $250 per month Id better be getting unlimited!
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Doubtful that it would be breach of contract because they reserve the right to adjust as necessary. They litter their contracts with jargon and other nonsense so normal people have no interest to actually read it word for word and simply put their trust in them.
They simply adjust what needs to be adjusted and use whatever clause is in the contract that states they can make changes as necessary for the betterment of the network and its users. Even if that means throttling the highest data usage customers.
Chances are though they wouldn't out right get rid of it and force us all onto limited data contracts. They'd completely do away with it if they wanted and when it came time for renewing the contract, it simply would not be an option. I wouldn't worry about this happening though.
Lubencw said:
If it wasnt for the fact they treat me so well at the local verizon store...i would switch also. But im also in nc...eastern to be exact and when I had sprint the service was horrible..but again that was a few years back as well.
Sent from my SCH-I800 using XDA App
Click to expand...
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I just got back from the Morehead city Verizon store. Fixing the awnings that blew off during the hurricane this summer.
Sent from my DROID X2 using xda premium
Well it looks like thats the one ill be using...I forgot the one here in New Bern closed.....grrrrr
Lubencw said:
Well it looks like thats the one ill be using...I forgot the one here in New Bern closed.....grrrrr
Click to expand...
Click to collapse
The employees there are great! They gave me a free case and 3 pack of screen protectors. Its funny there are 2 Verizon stores on hwy 70 in Morehead within a few miles of each other.
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flamebeats said:
I want to start by saying I work for Verizon wireless tech support so trust me I know I made the right choice. I just want to thank all of the devs for their hard work but my time here has ended. I have just received my Samsung Epic 4g Touch which blows dust on the X2 in every way. Why?.. For sure to get official ICS update, 1gig of ram with 16gig internal memory, bigger better display(4.52), cheaper plans and unlimited data usage with great 4g coverage. I only paid $79 including phone and wireless bluetooth earbuds and unlocked bl!! Screen is gorgeous and super fast!! You can get the same deal at letstalk.com.. If you decide to go through letstalk.com then pm me to get the $25 off and $25 credit for me!!
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
Flamebeats is not opening/answering my private message. Why???

Upgrade to EVO 4G LTE by buying out contract

My sister wants to get this phone and she is still on the EVO 4G.
I told her she could just buy out her contract if she wants the full discount. It's only $50.00 (she's a few months out).
The Corporate Sprint store said she had to hand in her old EVO 4G to do the Buyout. She wants to keep it and sell it (she already got offered like $130.00 for it).
She called Sprint and she said she had to go to a Store to do it.
I thought you could just call up sprint, payoff contract and then buy and Sprint phone after full discount from any authorized dealer with a 2 year renewel.
And sell your old phone any old time you want.
I bought out of my contract no problem...they never asked for me to return anything back....besides that she paid for her of EVO with her money I would call again and speak to a diffrent service rep....
Sent from my EVO using xda app-developers app
I called sprint retention and bought out my contract over the phone. Kept my phone too (sold it back to best buy for like $200)
Sent from my EVO using Tapatalk 2
You were most likely given bad information. Call again.
Sent from my EVO LTE
No point in calling again. That info is correct. Sprint modified the program. It is no longer being performed thru customer care. It is now being done in the stores and a buyback of the old device IS required. You were told correctly. Customer care can't offer this anymore. It must be done in the stores. This was done to reduce issues from the previous program.
Sent from my EVO using xda premium
Unless that changed in the last couple of months, its nonsense. Or unless my situation was different. I had three lines on my account and terminated two of them for $50 each over the phone and didn't have to give them a thing.
Sent from my EVO using xda app-developers app
Couldn't a person just buy some piece of junk on craigs list, activate it on the line and give them that? (moment old blackberry etc) My kid has an epic touch with a crack in the screen that only can be seen with the screen off and they want to give him 40 bucks for it, i don't think so.
Quis89 said:
No point in calling again. That info is correct. Sprint modified the program. It is no longer being performed thru customer care. It is now being done in the stores and a buyback of the old device IS required. You were told correctly. Customer care can't offer this anymore. It must be done in the stores. This was done to reduce issues from the previous program.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
^this is fact...and yes, it is new as of June I believe
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OdayAllDday said:
Unless that changed in the last couple of months, its nonsense. Or unless my situation was different. I had three lines on my account and terminated two of them for $50 each over the phone and didn't have to give them a thing.
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Click to expand...
Click to collapse
Completely different. This discussion is about essentially buying an early upgrade, not terminating lines
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I called customer care last week and bought out contract for 100 and got a new phone the next day, they never said anything about wanting the old phone, they even fixed it for me so I could get all the contacts off of it
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FMA5880 said:
You were most likely given bad information. Call again.
Sent from my EVO LTE
Click to expand...
Click to collapse
You may need to do a little checking yourself. Both my parents and sister did this. 2 paid $50 and my mother payed $100.
Sent from my EVO using Tapatalk 2
A couple of internal docs regarding the new buy-out program were posted on Inside Sprint Now, which of course doesn't exist any more. Yes, starting in the second half of June early buy-outs are only supposed to be done through corp stores and yes, you have to turn in the phone that Sprint gave you in the previous upgrade cycle. The fee depends on the age of the current phone. It is a new program though, so you might still be able to do it the old way by calling customer service and without trading in your current phone, just depends on CSR's knowledge and luck.
Wow, just another reason to leave Sprint I guess. I think that's pretty dumb, as you essentially loose the money you paid for the device. Unless the money you paid to get the device is somehow subtracted from the price you pay to buy out the contract.
yeah this is bs, why would i pay off the rest of the fone just to turn in the fone and buy a new contract.... if sprint keeps this, they are gonna use alot of business....
You people are ridiculous....
How about you wait until your contract is up then? Then you can upgrade and keep your phone. If u want to upgrade early this is how you have to do it. Otherwise don't do it. Simple. Yet another reason to leave sprint? Lol. That sounds silly. Please explain to me how other providers run their buyout programs.
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ticklemepinks said:
.. if sprint keeps this, they are gonna use alot of business....
Click to expand...
Click to collapse
Highly doubt THIS will be the reason Sprint loses business......
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Guys you get PAID for the phone you turn in
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She had an old flipphone she activated and handed that over.
They do buy back the old phone so it's not a bad deal.
I never let a "contract" sway when I do anything.
I think it's ridiculous when folks say I can't do X because they are under contract.
ok so i guess we're pretending that they didn't just take away the premire upgrades. you should be able to buy out the rest of your contract and not have to turn in the phone too, thats not a good deal, say you pay 165 to end your contract and then have to turn in a 500+ plus phone just do get a new one, might as well just pay the etf and keep the phone, u could actually make more money to get a new phone this way.
ticklemepinks said:
ok so i guess we're pretending that they didn't just take away the premire upgrades. you should be able to buy out the rest of your contract and not have to turn in the phone too, thats not a good deal, say you pay 165 to end your contract and then have to turn in a 500+ plus phone just do get a new one, might as well just pay the etf and keep the phone, u could actually make more money to get a new phone this way.
Click to expand...
Click to collapse
Just depends on the phone you have.
This is one specific program.. there are others
The push with buyback of the current phone in this specific program is the increased need for phone recycling, which sprint currently leads in.
The crying over contract changes that happened 6 months ago or more is just silly. Premium customers received one last upgrade to be used by end of year.
Sent from my EVO using xda app-developers app

Done with Verizon

I'm officially done with Verizon for obvious reasons.
Many about the future of Verizon.
How can I get Verizon to kick me off so I can switch to Sprint without termination my contract and paying. Is this possiblr?
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fenguepay said:
I'm officially done with Verizon for obvious reasons.
Many about the future of Verizon.
How can I get Verizon to kick me off so I can switch to Sprint without termination my contract and paying. Is this possiblr?
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Roam as much as possible and by roam I mean like leave your phone on a roaming phone call for hours
Sent from my ADR6425LVW using Tapatalk 2
Enjoy terrible coverage with sprint, and a years behind LTE roll out.
What I did to get rid of a line was to say it was a family members that passed away and they said ok and not ETF
Sent from my Sense 4 ICS Rezound
How do I do this and is there a expensive roaming fee or something? I want the method to be completely free.
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fenguepay said:
How do I do this and is there a expensive roaming fee or something? I want the method to be completely free.
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Click to collapse
Roaming within the US is free for you, but it isn't for them, and that's they key. They tolerate some roaming, but when you roam a lot, you aren't worth it to them as a customer anymore because you're costing them more than you're paying them.
fenguepay said:
I'm officially done with Verizon for obvious reasons.
Many about the future of Verizon.
How can I get Verizon to kick me off so I can switch to Sprint without termination my contract and paying. Is this possiblr?
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I'm right there with you, man. I'm just hoping that between now and December of 2013 (when my VZW contract ends) Sprint can improve the strength of their network.
Why wouldn't you just ride out your contact or did they recently screw you over personally with something?
I'm going to milk unlimited as long as I can personally.
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If you are unhappy and want out of a contract you agreed to, pay the ETF. It is the easiest and fastest method. Any other way is going to take more of your time and aggravation than what it is worth, pay the ETF and you are free to go where you want and you can be officially done.
What are the obvious reasons for leaving Verizon? It's a matter of time before unlimited data is cut from all carriers.
das0527 said:
I'm right there with you, man. I'm just hoping that between now and December of 2013 (when my VZW contract ends) Sprint can improve the strength of their network.
Click to expand...
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Sprint went WiMAX and dragged their feet with it then decided to start all over with lte. Needless to say it will be a while. Reason I switched to big red this year.
Sent from my ADR6425LVW using Tapatalk 2
fenguepay said:
I'm officially done with Verizon for obvious reasons.
Many about the future of Verizon.
How can I get Verizon to kick me off so I can switch to Sprint without termination my contract and paying. Is this possiblr?
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
You signed a contract. You are legally obligated to to finish it out unless the contract is broken from the other side. If you are mad at Verizon for some reason like taking away unlimited, it is not a violation for them so you need to ride it out or pay the etf.
Sent from my Galaxy Nexus using Tapatalk 2
By roam do you guys mean "extended network"? I was in the middle of no where, basically, last week for court and my phone said extended network instead of Verizon. Was just wondering, that's what I assume anyway.
Also why don't you just pay the ETF? It's not like it's a thousand dollars. Do you have multiple lines or something?
By roam do you guys mean "extended network"? I was in the middle of no where, basically, last week for court and my phone said extended network instead of Verizon. Was just wondering, that's what I assume anyway. <br />
<br />
Also why don't you just pay the ETF? It's not like it's a thousand dollars. Do you have multiple lines or something?
Click to expand...
Click to collapse
I believe that is roaming yes
Sent from my Galaxy Nexus
rgallius said:
Enjoy terrible coverage with sprint, and a years behind LTE roll out.
Click to expand...
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Exactly. And terrible phones.
GrayTheWolf said:
Exactly. And terrible phones.
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Evo LTE > DInc 4G
platinumrims said:
Also why don't you just pay the ETF? It's not like it's a thousand dollars. Do you have multiple lines or something?
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Click to collapse
I thought I remember hearing that depending how much time is left on contract the amount of the ETF may change. Eg: only have 2 months left (partial ETF) vs 1 year left (full ETF). Could be wrong, but worth checking into.
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ericsignals said:
I thought I remember hearing that depending how much time is left on contract the amount of the ETF may change. Eg: only have 2 months left (partial ETF) vs 1 year left (full ETF). Could be wrong, but worth checking into.
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Click to expand...
Click to collapse
Yeah it goes down $10 every month
platinumrims said:
By roam do you guys mean "extended network"? I was in the middle of no where, basically, last week for court and my phone said extended network instead of Verizon. Was just wondering, that's what I assume anyway.
Also why don't you just pay the ETF? It's not like it's a thousand dollars. Do you have multiple lines or something?
Click to expand...
Click to collapse
I live in the middle of an "extended network area" so I roam every day unless I travel for work. I have 4 phones on my plan, Verizon don't care.....
Oh only 10 a month off the ETF? Some do like so much for data and so much for voice but I guess they are all different lol.. How much is the ETF?

Question about sprints TEP plans

I pay the 11 some dollars a month for the TEP plan on my phones line, and I love the benefits. Since my first samsung moment dropped, I've probably had
3 replacement Samsung Moments
5 replacement EVO 4G's
5 replacement EVO 3D's
2 Replacement Blackberry Bold 9650's
I realize that's a lot of phones, but when you send out refurbed phones that were broken and then "repaired" what can you expect. I've honestly NEVER physically broken a phone to date (knock on wood), they've all suffered from software issues, or charging ports detaching etc.
Here's my question. I was talking to my friend last night, and he wants a new GS3 because of a superficial issue with his screen. I've had one or two phones replaced for some silly reasons, so I understand why he'd want a new one, but to date I've NEVER been charged for a phone replacement. They said it's a 150.00 fee for any kind of issues, and that's part of his TEP plan (He pays the 11.00 also).
Am I lucking out because I'm friends with all of the reps there? If there's a problem I walk into the store, ask for a replacement phone, they order one and I'm out of the store in 5 minutes and then the phones there tomorrow by 2pm. Can anyone chime in on this?
He will ONLY have to pay the 150 deductible if is physical damage.
via eVo.
Blackcircle said:
He will ONLY have to pay the 150 deductible if is physical damage.
via eVo.
Click to expand...
Click to collapse
Okay. That would explain why he has to pay, and why I've never paid. Thanks!
I knew a guy that took his dirty tennis shoes back for new one because of a stupid return policy. Doesn't make it right.
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rbeavers said:
I knew a guy that took his dirty tennis shoes back for new one because of a stupid return policy. Doesn't make it right.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
Thanks for your concern though, ironically between the ages 18 and 19 I worked at my local Kmart as a loss prevention associate, and shoes were always the easiest to catch.
saboture said:
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
Thanks for your concern though, ironically between the ages 18 and 19 I worked at my local Kmart as a loss prevention associate, and shoes were always the easiest to catch.
Click to expand...
Click to collapse
I wouldn't take moral advice on policies from people who void their warranties by rooting their phones. It's like taking financial advice from a hobo. However, yeah, doesn't surprise me that 1) they'd be easy to catch and 2) that people would steal shoes from that K-Mart. Aaaah, good times at K-Mart...miss the K-Cafe
saboture said:
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
.
Click to expand...
Click to collapse
That fee doesn't exist. I wish people would let that go.
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NaterTots said:
That fee doesn't exist. I wish people would let that go.
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Click to collapse
True but there is the premium fee which if you cant get over 500k why make them pay the fee
Sent from my EVO using xda premium
Its a smartphone data fee. I've never had 4g or LTE in my area. Don't care either.
Sent from my EVO
ckoadiyn said:
True but there is the premium fee which if you cant get over 500k why make them pay the fee
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Even with the $10 added fee it's still cheaper than anyone else for unlimited data. It's not a big deal.
I see the fee as one for unlimited data - way cheaper for me than the other business models. So I'm willing to pay.
Unfortunately when you get less than 200kbps at best you still pay a premium data fee and who cares about unlimited data when your speeds are pathetic. My phone is basically useless unless I'm on WiFi. Sprint won't cancel your contract unless you're roaming excessively and costing them money.
Sent from my EVO using xda premium
We dish out 50.00 a month to sprint for that "premium data" fee lol. That's a lot of money we just give sprint for the hell of it imo.
Sent from my HTC EVO LTE
I'm sorry but premium data is for all smart phones because they use data all the time.
Still cheaper than what anyone else offers.
Everyone that complains about spotted with sprint, didn't you check coverage before committing?
I have great coverage everywhere I go. Hence why I have Sprint.
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NaterTots said:
I'm sorry but premium data is for all smart phones because they use data all the time.
Still cheaper than what anyone else offers.
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A quick story about the fee being for smartphones. My daughter's EVO had a software issue that I couldn't fix so we went to the Sprint store and switched her temporarily to her old LG Optimus. The Rep was able to remove the $10 fee. So tell me how is this possible if you can still have a non 4g capable smartphone on the plan? I do agree though that it is cheaper than the alternatives.
No clue. I just know they add it to all smartphones whether they have 4g or not. As of over a year.
Last year the only android phone that didn't get the fee was the Samsung replenish which is a piece of crap of a phone.
Sprint changed the 4g fee in August 2010 to a premium data fee for Android, wp, and BB phones.
You must have gotten a good Rep then.
Sent from my EVO using xda app-developers app
saboture said:
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
Thanks for your concern though, ironically between the ages 18 and 19 I worked at my local Kmart as a loss prevention associate, and shoes were always the easiest to catch.
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He was not stealing the store policy was if ANY thing was wrong with your purchase they would exchange it. Needless to say they have gone out of business.
Sent from my MB855 using xda premium
---------- Post added at 12:31 PM ---------- Previous post was at 12:28 PM ----------
Chyrux said:
I wouldn't take moral advice on policies from people who void their warranties by rooting their phones. It's like taking financial advice from a hobo. However, yeah, doesn't surprise me that 1) they'd be easy to catch and 2) that people would steal shoes from that K-Mart. Aaaah, good times at K-Mart...miss the K-Cafe
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If you pay for it you can do what ever you want with it.
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NaterTots said:
Everyone that complains about spotted with sprint, didn't you check coverage before committing?
I have great coverage everywhere I go. Hence why I have Sprint.
Sent from my PC36100 using xda app-developers app
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The problem is I had decent coverage until I moved to a more urban area and now my coverage absolutely sucks.
Spent a half hour on the phone today with a "technical support" rep who was just reading off her computer how to update my profile and other pointless things. Trying to blame my poor speeds on my phone. She wanted me to take my phone to a repair center until I told her it can't be my phone because all four of my phones are just as bad. She finally told me she would pass it down to the service techs in my area and call when they figure something out. They keep blaming it on an outage, but it has been this bad for over a year.
Sent from my EVO using xda premium
there would also be a deductible for loss/theft, although I realize that didnt happen here.

[Q] SPRINT ETF if they terminate

Are you liable to pay the ETF if Sprint cancels your line due to roaming? I read a post on the Epic 4G Touch forum where someone said 50% of the people he knows that tried the PRL change to get out of contract had to pay the ETF.
I don't see how you would be responsible if they're the ones cancelling your two year agreement.
Also, I have 4 lines on my plan but only 1 of them needs to get out of contract. Will the roaming get just that line terminated or the entire account?
Thanks
Not that I know of. I've never seen them make u pay the ETF in that situation.
Sent from my SPH-L900 using xda premium
No, you are not liable if they terminate the contract.
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musclehead84 said:
Not that I know of. I've never seen them make u pay the ETF in that situation.
Sent from my SPH-L900 using xda premium
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If I have 4 lines on the account, do they terminate the single line or the entire account?
Thanks!
I've seen people in that situation where they just terminated the single line that was the problem. Now whether or not u could complain and say that you all have to go elsewhere because one got booted I don't know if they would help you or not.
Sent from my SPH-L900 using xda premium
Sprint should resolve this issue for you, would need to call their customer service line of course but by you signing an agreement with them staying that you would pay the termination fee also goes for them as well which states they wouldn't charge you the term fee if they were to break the contract. Also they would only cancel just your line since each number is actually on its own contact. Hope this helps
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thanks guys

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