Eip payments owed in two phones by two different people.
Curious if this is how it could work by default or request to tmobile.
If two people have new lines both making Eip payments and owe I. Each phone , and you trade devices with them does the payme rd you make go toward the device that is now registered in your SIM card since when u put SIM In any phone that becomes the device that shows up in your account .Or do the Individuals that traded pay for there original phone even tho it is now registering on your sin and account .
And if not is it possible for the both to call tmobile and say they want the swapped phones to become the phones they want to pay for .Just to safeguard each others now swapped phones from non Eip payments and Imei block.
Sent from my HTC One using xda app-developers app
abcdefg1234567 said:
Eip payments owed in two phones by two different people.
Curious if this is how it could work by default or request to tmobile.
If two people have new lines both making Eip payments and owe I. Each phone , and you trade devices with them does the payme rd you make go toward the device that is now registered in your SIM card since when u put SIM In any phone that becomes the device that shows up in your account .Or do the Individuals that traded pay for there original phone even tho it is now registering on your sin and account .
And if not is it possible for the both to call tmobile and say they want the swapped phones to become the phones they want to pay for .Just to safeguard each others now swapped phones from non Eip payments and Imei block.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I get a headache just thinking about it. Call a T-Mobile store or dial 611 from a phone that is NOT one of the two phones in question.
stevedebi said:
I get a headache just thinking about it. Call a T-Mobile store or dial 611 from a phone that is NOT one of the two phones in question.
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Click to collapse
It was more of a question for the good experienced xda folks who would know right off top ...rather than fighting with tmo about it.
Sent from my HTC One using xda app-developers app
abcdefg1234567 said:
It was more of a question for the good experienced xda folks who would know right off top ...rather than fighting with tmo about it.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I think you would get more accurate info from T-Mobile. I haven't seen any threads with this sort of issue or question.
stevedebi said:
I think you would get more accurate info from T-Mobile. I haven't seen any threads with this sort of issue or question.
Click to expand...
Click to collapse
Ok
Sent from my HTC One using xda app-developers app
To transfer or trade phones both devices need to be paid off in full
Sent from my HTC One using Tapatalk 2
ihyln said:
To transfer or trade phones both devices need to be paid off in full
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
But if both people are on TMO, and they both continue to pay their EIP and they just swap SIM cards, will TMO even care?
Yes. This is to safeguard you or the other guy if one of you decide to default on the payments.
Sent from my HTC One using Tapatalk 2
The point is if both devices are being paid on and cost the same . What's the difference if you trade and both people continue to pay on the eip towards the NOW Device that is in the account since the trade so you aren't subjected to a imei cut off cause the idoiot other guy defaults ...it should default and shut off his phone which would be the one that that you traded him and he is now using not the one he traded u .
Sent from my HTC One using xda premium
abcdefg1234567 said:
Eip payments owed in two phones by two different people.
Curious if this is how it could work by default or request to tmobile.
If two people have new lines both making Eip payments and owe I. Each phone , and you trade devices with them does the payme rd you make go toward the device that is now registered in your SIM card since when u put SIM In any phone that becomes the device that shows up in your account .Or do the Individuals that traded pay for there original phone even tho it is now registering on your sin and account .
And if not is it possible for the both to call tmobile and say they want the swapped phones to become the phones they want to pay for .Just to safeguard each others now swapped phones from non Eip payments and Imei block.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Confusing.
But here is how it works.
Your person A is buying a phone and paying on it, then sell it to person B.
Person B will be out of luck if person A stops paying.
Tmobile really doesn't let you transfer payments of a phone. The way they see it is that it's not your phone till it's paid for.
Trust me on this. A friend got burnt on this and end up with a blacklisted phone for $300
I imagine they won't let you do this until you pay off your current phone.
-Sent from Marino's One-
I Am Marino said:
I imagine they won't let you do this until you pay off your current phone.
-Sent from Marino's One-
Click to expand...
Click to collapse
I certainly think it would be advisable to pay off the phones first, even if TMO allows the practice. It is simply cleaner for all involved.
You pay your eip and other guy pays his. Tmobile doesn't care what phone you are using. For eg..I had an S4 which I bought on eip, but sold it. I'm still paying the eip for that even though I am using the One which I bought for full price. If you buy a phone thru eip, you will pay the $20 for the next 24 months irrespective of you keep, sell, trade or throw your device.
Bottom line T-Mobile doesn't care what phone you use as long as your eip payments are made properly. The only issue happens when you trade and the other guy stops paying his eip. I believe T-Mobile can blacklist that imei. So the answer to your question, the payment you make always goes to the original phone you bought on eip, not the phone your SIM is in. Think about it, if you put your sim in a device which was paid off full, will T-Mobile stop taking the $20 eip from you? No.
Sent from my HTC One using Tapatalk 2
Think of EIP as a credit card (with $0 fee & 0% interest)
You are responsible for what you purchase and what you do with it afterwards is your business. (Trade, sell, etc)
That does not alleviate you from paying off your balance for what you purchased.
An IMEI can be blacklisted if the account goes into canceled status and the balance is not paid; or if the device is reported lost/stolen (this can be done by either Tmo or Assurion)
There is a high risk of getting a blacklisted (or soon to be blacklisted) device when buying on CL or just off a street corner.
Sent from my HTC One using xda app-developers app
xile6 said:
Confusing.
But here is how it works.
Your person A is buying a phone and paying on it, then sell it to person B.
Person B will be out of luck if person A stops paying.
Tmobile really doesn't let you transfer payments of a phone. The way they see it is that it's not your phone till it's paid for.
Trust me on this. A friend got burnt on this and end up with a blacklisted phone for $300
Click to expand...
Click to collapse
I can confirm this post as being correct. I am a tmobile rep.
Tmobile will not transfer or trade eip from one account to another. For any reason.
The money you owe on eip is attached to the account not the phone itself.
Sent from my HTC One using Tapatalk 2
I can confirm they will not transfer an eip under any circumstances. I just had a friend take an assumption of liability on my account. I specifically asked the rep (who spoke very poor English) if this could be done, if not there was no reason to go through. She said yes it could. Well apparently not I called back several times and what ended up happening is my friend ended up with both my lines and no phone, he was not happy . It was a giant mess and they wouldn't even let me keep doing the installment plan, only pay the device off immediately. Thank goodness I was still under the Buyers Remorse period so I just mailed it back, but my friend missed out on a one week old GS4 with the down payment and taxes made. As a good gesture I did take back over the line and termed it out myself.
Simply put if im correct...your balance is your balance and his balance is his balance. If something goes south on your end ...the phone your using at that time is blacklisted and vice versa. EIP just is a extra curveball ib the trading game
Sent from my SGH-M919 using xda premium
EIP clarification
The EIP payment stays on whatever account it was purchased on, regardless of which line or which account it is being used on. The only way to make EIP go away is to pay it off early or ride out all installments. Example: You could buy phone X, make one installment payment, then sell the phone. Person A is now using that phone. You still have 23 installment payments remaining on your account even if person A is using that phone. The smart thing to do would be to take whatever money you made from selling the phone and put it towards your remaining EIP balance. That will free up EIP availability towards your next purchase. You could either do that or simply put that extra money down on a new device. Bottom Line: regardless of who owns the phone or is using it, EIP stays on the account from which it was purchased.
Hope that clears it up. I went round and round with my local store to finally come to this understanding. Thanks!
I bought a phone off someone from Craigslist. The EIP program was new and I had just switched to T-Mobile so I didn't even think of this happening. Needless to say, I'm out money and I have a shiny new coaster instead of a smartphone. All because that person stopped paying their EIP.
thatsprettygay said:
Bottom Line: regardless of who owns the phone or is using it, EIP stays on the account from which it was purchased.
Click to expand...
Click to collapse
THIS. it doesn't matter if the IMEI/ESN is clean at the time of purchase like it is on Sprint/Verizon. the IMEI and really the phone are tied to the original buyer forever. it doesn't matter if he never activated the phone because they scan the IMEI on the box at the time of purchase.
there is no way to transfer ownership of the phone in T-mobiles eyes, ever. I once asked it i could report a phone stolen that i had sold to a guy over 2 years ago and have that IMEI blocked. answer was yes without question.
Be safe buying used phones people. demand a receipt or proof the phone has been paid off in full or walk away. Deals can be too good to be true.
Related
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
jejb said:
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
Click to expand...
Click to collapse
no it doesnt...if you have the phone just call sprint and ask them to activate the phone and theyll ask you for the serial number and such and activate it in a few mins and your good to go with a new evo and still out of contract
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
fifasarajevo said:
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
Click to expand...
Click to collapse
just tell them to turn on the insurance when you activate or they will "forget" to say anything. I bought an OG EVO from e-bay as long as the seller is reputable you will be ok.
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
jesuspgt said:
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
Click to expand...
Click to collapse
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
00mred00 said:
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
I've seen them go for 300-350 but less than that is a bad phone
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
jejb said:
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
Click to expand...
Click to collapse
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Same here
Sent from my EVO using xda app-developers app
Cool. Good to know.
I look at Craigslist and Ebay almost daily to see what they're selling for. I have one and also the GSIII. One must go soon and if its the EVO, I don't think I'll get more than $300 for it. Some are selling brand new EVO's, well suppose to be, for $250 on CL. My opinion, which means nothing, thinks that maybe the EVO has a bad reputation right now from the people that swapped them out for the GSIII. Not sure.
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
Yes they are.
Sent from my SPH-L710 using Tapatalk 2
jesuspgt said:
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
Click to expand...
Click to collapse
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
popper668 said:
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Click to expand...
Click to collapse
There are ways, but it isn't the norm. And is against policy
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
00mred00 said:
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
There are ways, but it isn't the norm. And is against policy
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Docarut said:
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Click to expand...
Click to collapse
Like I said...its not impossible
Sent from my EVO using xda app-developers app
i have bot multiple phones/devices on e-bay. have not had any issues with activation.
one time i bricked a device and the guy i originally bot it from was able to fix it for a small fee.
The activation fee is only on new phones. It is only when the esn is first activated on sprint. So if I bought a new phone and activated the esn but left it new in box and then sold it to you there'd be no activation fee as the esn was already in sprints system
So, I bought my HTC ONE last weekend, paid full price minus 35% discount with work. 420.00. I get a call today saying I have to be on contract with discount. I asked why in the world would i pay full price w discount to be on contract. What was point. He said he could refund me and put me under contract at the 199 price.
Heres my question... I have the phone. I signed NO contract. I paid it and walked away. DO I need to go in and do this, or did they just mess up and trying to recover some money? I need a ATT rep or salemsan to give me honest answer, the guy was nice and its his manager riding him on this.
That sounds like a load of bull. I used to work at Best Buy Mobile and the way reps make money is through contract activations. You barely make anything on no contract sales. He probably wasn't supposed to sell the phone no contract since its a brand new phone and has such a high potential to be sold with contract. I wouldn't take it back. Especially since that's a great price for no contract
That's what I'm thinking. I just want confirmation before I tell them to kick rocks. Plus they hinting at swapping phones out. Mines already unlocked rooted and running. I told him he isn't getting phone back regardless. I'm not swapping. I just need someone who can tell me either way for sure. Thanks for reply
sounds like you need to speak to a manager. I wouldn't let them bully you.
Its coming via manager. I don't trust a manager more than anyone else
Sent from my LG-E970 using xda premium
Tell them to pound sand.
That's my goal but I want affirmation from someone who works w ATT. I know someone is out there
Sent from my LG-E970 using xda premium
I don't think you'll get a real answer from someone who works at AT&T. IMO, I'd just ignore them completely. As you said, you have the phone in your hands, you didn't sign a contract, there really is nothing they can do to come after you. If they tried to charge you the additional money, it would be an unauthorized charge that you could dispute with your CC company and they would surely lose.
Worst case they blacklist the imei
True. Blacklist imei...then what...phone won't work?
Sent from my HTC One using xda premium
What possible cause would they have for blacklisting the IMEI? The phone is not stolen, tampered with, etc., you have proof of purchase. Just because they screwed up doesn't put you in the wrong at all.
I'm with ya. I think he realized he sold me phone early, display model, and wants to swap out and get me under contract. No way I'm going there. Either I'll pay rest or ignore him. I just don't want att to screw w me. I'll drop them fast. My 300 plus a month won't hurt them but I'll spend it somewhere else
Sent from my HTC One using xda premium
Technically he is correct. Your fan discount percentage requires a 2yr agreement. However unless your willing to go in and sign I don't see what they can do to make you as you already paid and have the phone.
Sent from my HTC One using Tapatalk 2
So why would one use a discount at full price to sign contract, when contract price is a lot cheaper? He couldnt explain.
Sent from my HTC One using xda premium
I've never had to sign any contract when using my discount and I've bought many phones that way. Like many here I'd rather pay full price or in this case full price minus the discount and be able to walk away whenever I wanted too.
can I unluck this phone myself?
I don't know...can you? Yes it's possible. HTC dev. Look in th HTC one forums for directions
Sent from my HTC One using xda premium
Honestly it sounds like someone does not want to get into trouble so they are trying to fix it before they get caught
Ex-AT&T rep here
lsun06 said:
So, I bought my HTC ONE last weekend, paid full price minus 35% discount with work. 420.00. I get a call today saying I have to be on contract with discount. I asked why in the world would i pay full price w discount to be on contract. What was point. He said he could refund me and put me under contract at the 199 price.
Heres my question... I have the phone. I signed NO contract. I paid it and walked away. DO I need to go in and do this, or did they just mess up and trying to recover some money? I need a ATT rep or salemsan to give me honest answer, the guy was nice and its his manager riding him on this.
Click to expand...
Click to collapse
Tha might be his manager ridding his butt for it, but it might be the rep also that realized he could've gotten a good return by activating the phone and you getting an upgrade. They cannot do anything to you at this point since you bought the phone outright and did sign a contract. They cannto blacklist your IMEI either because you did not steal the phone or aquire it some other way. you purchased the phone from them.
it is getting closer to the end of the month and they do work on commision, so he is probably thinkin about his quota for this month.
When i work for AT&T and a customer told me he wants to purchase the phone outright no contract i would just try to sell accesories, if that didn't work, i would just sell the phone, end of story.
Hope this helps!!!!
:highfive:
---------- Post added at 03:10 PM ---------- Previous post was at 03:05 PM ----------
DanMc85 said:
Technically he is correct. Your fan discount percentage requires a 2yr agreement. However unless your willing to go in and sign I don't see what they can do to make you as you already paid and have the phone.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
He is not correct, the FAN gives you a discount on your plan and when you purchase phone outright (no contract), he is a premier customer which get a discount when they purchase a phone with no contract. When you do a contract it doesn't matter is you are premier or not. The premier perks are : dicsount from service, accesories, handsets and that's where is stops.
:cyclops:
Thanks for responses y'all. Im totally with y'all, just wanted some reassurance. I say they can kick rocks. My phone and not returning it. Period. I'm rooted and unlocked running international ROM. Works great. LOVE this phone.
Sent from my M7 using xda premium
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ANIMATE at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
EDIT/UPDATE: This was an authorized dealer, not an AT&T corporate store. I honestly did not know they were different - they look exactly the same. Either way, I got a refund, and was allowed to keep the phone even though I canceled service immediately. I went back to T-Mobile as they were always pretty awesome (just the coverage in rural areas is still going to burn).
Have you called anyone at AT&T to verify your suspicion?
psufan5 said:
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ANIMATE at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
Click to expand...
Click to collapse
Yea, you got taken to the cleaners on that one.
Your only option of getting out of the contract is to return the device and cancel service before the trial period ends. That means porting out to save your number if you came from T-Mobile with the line.
As far as getting your old device back... well, good luck:cyclops:
Was it unethical by AT&T, yes.
However, you were a bit gullible there, the portion of trading in your phone was a HUGE red flag:silly:
You never get an AT&T device subsidized without ending up in contract, period.
The point made about even exchange is simply mute.. When taking advantage of the trade in, you only get trade in value, not the $600+ MSRP. And the trade in value 'may' have cancelled out the AT&T branded device, however, you still got taken to the cleaners on this deal.
The sales people in stores get paid by signing up people to contracts. I don't think it was At&t as a whole that screwed you but that particular salesperson F'd you good to get paid.
Just check your paperwork and make sure you didn't sign anything showing a contract. Your best bet is to raise holy hell in the store with the manager and single out this salesperson. If that doesn't work move on to corporate. Good luck.
You didn't get swindled. If they gave you a device at a subsidized priced (which they did) you physically signed a 2 yr agreement. Did you not read what you signed?
I can't say I feel bad for you at all. Common sense.
Sent from my HTC One using xda premium
CraigP17 said:
You didn't get swindled. If they gave you a device at a
The only thing I signed was a touchpad thing asking permission to port my number. The guy said they waved my activation fee because I brought my own phone.
Click to expand...
Click to collapse
Now you say you were animate about bot signing up for a contract. Does that mean you informed the sales rep that you weren't interested in a contract? If so then yes, the sales rep screwed you hard for not explaining that you would be entering a 2 year agreement if you traded for the black one.
However, you should have asked more questions about the deal to get a better understanding. But it does sound like the guy was trying to get you on a contract without you knowing, seeing that he tricked you into it by offering a simple color change.
If this was less than 14 days ago go into the store and raise hell on earth, you will garuanteed be able to return the phone. As for getting your old phone back, I'm sure you signed something about it saying all trade ins are final. If it's been over 14 days....good luck. Trying to return a phone after that to AT&T is near impossible..good luck!
Sent from my HTC One using xda app-developers app
Jeez , at worst you could have sold your tmobile one for like $450 and bought the black one on contract for $199 like normal.
ATT def screwed you on this one.
psufan5 said:
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ADAMANT at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
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Fixed
CraigP17 said:
You didn't get swindled. If they gave you a device at a subsidized priced (which they did) you physically signed a 2 yr agreement. Did you not read what you signed?
I can't say I feel bad for you at all. Common sense.
Sent from my HTC One using xda premium
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This! You messed up... Just think. Why would they do that?
Sent from my HTC One using xda premium
The Project said:
This! You messed up... Just think. Why would they do that?
Sent from my HTC One using xda premium
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The AT&T store admitted guilt to me, however, they said they could do nothing since I am past the 14 day return policy. Basically the guy had me sign a 2 year contract while masking it as a phone SWAP and not a subsidy purchase.
So ya, to the above posters - AT&T was at fault. The credited my account with the value of the phone, minus the 2 year agreement price.
The Project said:
This! You messed up... Just think. Why would they do that?
Sent from my HTC One using xda premium
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Why would THEY do that?! You serious? The lady on the phone at AT&T said this was not a corporate store, and they were commission hungry. Case closed.
psufan5 said:
Why would THEY do that?! You serious? The lady on the phone at AT&T said this was not a corporate store, and they were commission hungry. Case closed.
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Everybody knows that when you receive a device at a lower price = conract. You do understand that the contract is what gets them their money back that they lost on the phone.
Do you honestly think they would stay in business if they did what they did for OP every time?
OP ya blew it, don't go blaming that sales rep. He knows he is right, and if you have ever worked in customer service you know that arguing with the customer is a waste of time.
Sent from my HTC One using xda premium
The Project said:
Everybody knows that when you receive a device at a lower price = conract. You do understand that the contract is what gets them their money back that they lost on the phone.
Do you honestly think they would stay in business if they did what they did for OP every time?
OP ya blew it, don't go blaming that sales rep. He knows he is right, and if you have ever worked in customer service you know that arguing with the customer is a waste of time.
Sent from my HTC One using xda premium
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I won't go blaming the sales rep who was fired for doing this to multiple customers in the last 2 months. Gotcha. Ok buddy You know everything. He was masking a 2 years subsidy with a phone swap, claiming the phones wouldnt work on AT&T. When a sales rep says its a swap and would not require a 2 year contract, you tend to believe him. The phones worked fine on AT&T, and he was just cashing commission checks at the expense of the customers. A few people figured it out in the 14 day return period, but I did not think to look at my bill.
So basically you are wrong
psufan5 said:
I won't go blaming the sales rep who was fired for doing this to multiple customers in the last 2 months. Gotcha. Ok buddy You know everything. He was masking a 2 years subsidy with a phone swap, claiming the phones wouldnt work on AT&T. When a sales rep says its a swap and would not require a 2 year contract, you tend to believe him. The phones worked fine on AT&T, and he was just cashing commission checks at the expense of the customers. A few people figured it out in the 14 day return period, but I did not think to look at my bill.
So basically you are wrong
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You are assuming he was fired. You think he did something wrong, he really didn't. They just want you to feel like a big boy that didn't get tricked bye
Sent from my HTC One using xda premium
psufan5 said:
The AT&T store admitted guilt to me, however, they said they could do nothing since I am past the 14 day return policy. Basically the guy had me sign a 2 year contract while masking it as a phone SWAP and not a subsidy purchase.
So ya, to the above posters - AT&T was at fault. The credited my account with the value of the phone, minus the 2 year agreement price.
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Are you saying that even after them admitting guilt, you still ended up with a 2 year contract?
There's a sucker born every minute. OP deserves what he got.
bloodrain954 said:
There's a sucker born every minute. OP deserves what he got.
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Deserved what I got? Are you retarded?!
psufan5 said:
Deserved what I got? Are you retarded?!
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Hell no you don't. A phone swap pretty much implies he shouldn't be getting a contract. Why would someone think "oh if I give them my phone for a phone gaurenteed to work on this network, esentially buying it at full price, it's a contract?" Some people here need to not be such jerks about this.
OP, I'm glad they credited your account and you got it sorted out. Good for you
megamaster2 said:
Hell no you don't. A phone swap pretty much implies he shouldn't be getting a contract. Why would someone think "oh if I give them my phone for a phone gaurenteed to work on this network, esentially buying it at full price, it's a contract?" Some people here need to not be such jerks about this.
OP, I'm glad they credited your account and you got it sorted out. Good for you
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Pro-tip: OP might be lying
Sent from my HTC One using xda premium
So my dad bought an HTC One off of Craigslist brand new a few months ago. Today, it randomly stopped recog izing the Sim. It turns out that the original owners decided to call in the device as stolen and got theirs replaced from their insurance. He called T-Mobile and they said that there's nothing they can do about this.
Is there any way to make the phone usable again? Changing the IMEI, flashing a custom ROM, or whatever. Everything works, except the SIM is not recognized.
Thanks for your help.
Your SOL. You won't get imei changing help on XDA. Advise I seen given in this situation, is to sell it overseas as it useless in AT&T too.
HTC One
You're screwed, unlock it if you can. Hopefully it was fully paid for so you can do that, then like the other guy said sell it on Ebay to someone overseas. Be honest and say it's blocked. It will still sell. The thieves have a good racket going, and the carriers refuse to stop it by adding kill switches.
jawmail said:
You're screwed, unlock it if you can. Hopefully it was fully paid for so you can do that, then like the other guy said sell it on Ebay to someone overseas. Be honest and say it's blocked. It will still sell. The thieves have a good racket going, and the carriers refuse to stop it by adding kill switches.
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What would adding kill switches do. ? You take your chances with buying from Cl just this last month I had two htc ones and a iPhone 5. Switched back to a used HTC one and have had no issues. I've met every one of those people at the store. The thing is the system will only grant someone a warranty or insurance claim on a device used last. If enough time passes or the other person registers a new phone the insurance/ warranty system will register a new device. Any claims on the only one will be invalid. I believe scammers are waiting just long enough before that or not registering new devices to their account so they can still claim the device as lost or stolen.
Sent from my HTC One using xda app-developers app
monkeypaws said:
What would adding kill switches do. ? You take your chances with buying from Cl just this last month I had two htc ones and a iPhone 5. Switched back to a used HTC one and have had no issues. I've met every one of those people at the store. The thing is the system will only grant someone a warranty or insurance claim on a device used last. If enough time passes or the other person registers a new phone the insurance/ warranty system will register a new device. Any claims on the only one will be invalid. I believe scammers are waiting just long enough before that or not registering new devices to their account so they can still claim the device as lost or stolen.
Sent from my HTC One using xda app-developers app
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Kill switches would prevent the phone from being used domestically and possibly internationally. Similar to how Verizon does it by locking the phone IMEI or MEID whatever they call it on Verizon phones. If you buy one that's locked it "lost or stolen" and doesn't work on their network.
Read this, explains what might be done if the carriers agree. Right now they make too much money from insurance to care. Don't know if I can post links but Google 'cell phone kill switch'. http://www.today.com/money/push-get-kill-switch-smartphones-2D11897060
I ran into this a while back with a GS3 on TMO.
Heres what usually happens. Scammer has insurance on his phone. Sells it to you. Then waits up to 30 days to file a claim. Lost / Stolen.
Once a claim has been filed they have an additional 180 days to pay the deductible and finalize the claim. Once that happens the IMEI gets entered into the system and bam you have a WiFi only device.
I went to the TMO store by my office and spoke with a manager.. The system is flawed in favor of the insurance companies and carriers.
I can prove that unit was active and in use on my account for 3 months before it got shut off. Yet TMO refuses to do anything.
I emailed Assurion twice to let them know the user who filed the IMEI as lost/stolen was performing insurance fraud and it fell on deaf ears.
Why? Because they keep selling the monthly subscription to the scammers and honest users plus they collect the deductible.
Carriers wont do anything because most of the time it forces the user who got scammed to buy buy a new phone.. Rarely will they change carriers. So TMO still gets paid.
IAmSixNine said:
I ran into this a while back with a GS3 on TMO.
Heres what usually happens. Scammer has insurance on his phone. Sells it to you. Then waits up to 30 days to file a claim. Lost / Stolen.
Once a claim has been filed they have an additional 180 days to pay the deductible and finalize the claim. Once that happens the IMEI gets entered into the system and bam you have a WiFi only device.
I went to the TMO store by my office and spoke with a manager.. The system is flawed in favor of the insurance companies and carriers.
I can prove that unit was active and in use on my account for 3 months before it got shut off. Yet TMO refuses to do anything.
I emailed Assurion twice to let them know the user who filed the IMEI as lost/stolen was performing insurance fraud and it fell on deaf ears.
Why? Because they keep selling the monthly subscription to the scammers and honest users plus they collect the deductible.
Carriers wont do anything because most of the time it forces the user who got scammed to buy buy a new phone.. Rarely will they change carriers. So TMO still gets paid.
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Yes that is very typical. It's so sad they do not stop the theft and the fraud. It will happen it's only a matter of time.
Nothing you can do. Sorry but that's just how it is. I refuse to buy any phone that's not from the company I'm with. That being tmobile. That way I have a record of buying my phone and they can't block it
Sent from my HTC One using xda app-developers app
Sucks man.
I'd say to check your imei against the stolen registries, but that wouldn't have done you any good.
Sent from my LG-V510 using xda app-developers app
If you have even a phone number or any contact information from when your dad bought the phone, you should report the seller to the FBI or your local US Attorney's Office and perhaps even attempt to file a lawsuit for fraud. I'm shocked that people are willing to commit federal crimes for $300.
Actually you are all wrong, Any locked/blocked/stolen/blacklisted tmobile phone be unlocked for att, Tmobile only blacklisted on there own network, I am currently using a blocked htc one that checkesnfree.com says it blocked by tmobile and it says no service when I put in my tmobile sim card, I bought an unlock code form ebay for $4 and am currently using the tmobile htc one on H2o wireless (atat) towers
works perfect
jqwest said:
Actually you are all wrong, Any locked/blocked/stolen/blacklisted tmobile phone be unlocked for att, Tmobile only blacklisted on there own network, I am currently using a blocked htc one that checkesnfree.com says it blocked by tmobile and it says no service when I put in my tmobile sim card, I bought an unlock code form ebay for $4 and am currently using the tmobile htc one on H2o wireless (atat) towers
works perfect
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Actually, you're mistaken.
A "blocked" device on T-Mobile is still usable on AT&T. A "blocked" device is not a blacklisted device, and therefor is eligible for use on another carrier (not MVNO of the blocked carrier).
A device can only be blacklisted if it has been reported as lost or stolen. If the device is just blocked on T-Mobile, then it wasn't reported as lost or stolen.
I buy used phones as a business and if a tmobile phone is blacklisted/lost/stolen/blocked for non payment. they only blackliston tmobile cell towers. This is fact any bad tmobile phone after unlocked can be used on atat regardless of imei status with tmobile, Im currently using a tmobile htc one that is blacklisted/blocked by tmobile, Im using it on atat
I'm thinking of buying blacklisted TMo GS5 (because of the unlocked bootloader & also because it's cheaper to get a blacklisted phone becuase of the stigma), if I were to unlock it would I be able to use it on AT&T or it's MVNO's? Has anywhere sucessfully tried it? Thanks,
Last time I checked at&t and Tmobile were sharing blacklisted list. Not 100% sure but I think that was the case a few years ago
Sent from my SM-G900T using xda app-developers app
As mentioned above and expanded I think ALL of the big phone companies share the blacklist emei's. I know I saw somewhere that other countries were gonna be doing the same. To help cut down on stolen phones that are bought and then shipped to other countries for use.
Sent From My Spiderman,Ironman,Red,Dark Blue,Green, GreyedOut BadAss Themed I337
Well I did have a blacklisted Note 3 that I was using on at&t. I had no idea it was blacklisted until I tried selling it on Swappa. But it did work for me.
Sent from my Nexus 7 using Tapatalk
barondebxl said:
Well I did have a blacklisted Note 3 that I was using on at&t. I had no idea it was blacklisted until I tried selling it on Swappa. But it did work for me.
Sent from my Nexus 7 using Tapatalk
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That is strange. If they were supposed to be sharing the database of blacklisted phones how were you able to use it?
Does anyone know for a fact that they are sharing the database? Anybody work at AT&T or T-mObile?
JoJo2211 said:
That is strange. If they were supposed to be sharing the database of blacklisted phones how were you able to use it?
Does anyone know for a fact that they are sharing the database? Anybody work at AT&T or T-mObile?
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I have no clue. I bought the note 3 from another XDA user. Used it for 3 weeks then put a listing on Swappa but it was declined cause the phone Imei was blacklisted. Phone worked perfectly fine for the few weeks I had it on AT&T.
Sent from my Nexus 7 using Tapatalk
I unlock phones etc daily ... and yeah if you have a blacklisted at&t phone you Can't! Use it, unless you go overseas ... But if you have a blacklisted tmobile phone you can unlock it and use with another carrier example (At&t, red locket, h2o) with no problem ....
Sent from my SM-G900T using Tapatalk
How does a phone that just came out get blacklisted? I'm under the un ow does derstanding that they only blacklist stolen or unpaid phones. Are you saving their now blacklisting phones from other carriers simply because they aren't looking their bootloader?
Sent from my SM-G900T using xda app-developers app
I am not a goody two shoes - far from it - but to me there is something morally wrong with buying and supporting Black listed phones = just to save a few bucks.
you are in effect supporting the people who stole the phone in the first place - I would rather pay a premium price for a new phone and know that I am not getting a deal because of someone elses misfortune than pay less for a black listed phone just to save money,
If you have ever had a phone stolen from you - I think you would agree - buying a black listed phone is not a victimless crime it can perpetrate the original theft and we should all consider avoiding that....all black listed phones are probably not stolen - but how do you know?
my two cents
mocsab said:
I am not a goody two shoes - far from it - but to me there is something morally wrong with buying and supporting Black listed phones = just to save a few bucks.
you are in effect supporting the people who stole the phone in the first place - I would rather pay a premium price for a new phone and know that I am not getting a deal because of someone elses misfortune than pay less for a black listed phone just to save money,
If you have ever had a phone stolen from you - I think you would agree - buying a black listed phone is not a victimless crime it can perpetrate the original theft and we should all consider avoiding that....all black listed phones are probably not stolen - but how do you know?
my two cents
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Most blacklisted phones are either financed or reported lost. That's why they are blacklisted by the carrier. I've never had anybody steal my phone or know of anyone who had their phone stolen. Those who default on their payment deserve to get their phones blacklisted but at that point they are out of the innitial $200+ anyway. So if they're looking to resell the phone to recoupe that money, I'm not sure how that should be looked down upon. Meanwhile those who lose their phones and later go on to report it as stolen because they want to get a new phone thru insurance, get no sympathy from me.
JoJo2211 said:
Most blacklisted phones are either financed or reported lost. That's why they are blacklisted by the carrier. I've never had anybody steal my phone or know of anyone who had their phone stolen. Those who default on their payment deserve to get their phones blacklisted but at that point they are out of the innitial $200+ anyway. So if they're looking to resell the phone to recoupe that money, I'm not sure how that should be looked down upon. Meanwhile those who lose their phones and later go on to report it as stolen because they want to get a new phone thru insurance, get no sympathy from me.
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This. But my friend was caught by this, and there is no resolve for the issue he ran into. Goes like this:
He wanted to upgrade, but his upgrade was not up yet, so he decided to go on craigslist and buy a Brand new in box factory sealed GS3. He did so for something like $450 right after launch. He took the phone out of the box, set it up with his SIM, was on tmo fine for about a month or 40 days or so.
He goes to use his phone, and it wont connect to tmo, wont call via wifi, ect. So he calls tmo. They tell him the phone's original account defaulted and was never paid on, even though it was now on his account, and he had been a customer for something like 12+ years with a 4G tablet, and multiple phones in the past, they said they could do nothing to remove the blacklist. They said it was originally purchased with another GS3. They think it was most likely some kind of identity fraud. Sign somebody up and grab two $450 phones and sellem factory sealed.
He ended up selling it as a blacklisted phone on tmo to an AT&T Sub who unlocked it and used it on that carrier, but at a large loss.
For this reason, I will never buy a second hand phone. Its not worth the risk of losing the amount of money these phones go for off contract. Unless someone can prove the phone is paid off. In which case I probably still wouldn't do it.
JoJo2211 said:
Most blacklisted phones are either financed or reported lost. That's why they are blacklisted by the carrier. I've never had anybody steal my phone or know of anyone who had their phone stolen. Those who default on their payment deserve to get their phones blacklisted but at that point they are out of the innitial $200+ anyway. So if they're looking to resell the phone to recoupe that money, I'm not sure how that should be looked down upon. Meanwhile those who lose their phones and later go on to report it as stolen because they want to get a new phone thru insurance, get no sympathy from me.
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Proof again that I very rarely know what i am talking about - - apologies -someone I know explained black listed phones differently to me - your explanation makes sense - I appreciate the clarification.
tupirujp said:
Blacklisted ? I clean imei's lol
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
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So far only couple of people are able to do the new Galaxy S5 including me .... well the AT&T at the moment ... I'm waiting for a TMobile donor phone to begin the process ...
But I'm not gonna go into details about this kind of stuff ...
Sent from my SM-G900T using Tapatalk
I thought blacklisted phones cannot connect to any GSM carriers in the US because they share the same IMEI database?
blacklisted != blocked != reported lost != reported stolen...
there's different situations that warrant where it'll be blocked from and different databases. actually, checkesnfree dot com does a pretty good job explaining it, though it's not 100% foolproof. just run a test with an imei number and see the different response types. they give you a decent list of possible results.
i've run AT&T on an unlocked T-Mobile SGS3 that was reported lost and it still works. because it's blocked from T-Mobile but not blacklisted across all.
hope this gives you some insight. i nearly got ripped by an eBay seller who sold me a fraudulently obtained S5 which i promptly returned and thank God it all worked out (dude had 100% positive across several years too, it surprised the sheeeet outta me). I ended up driving to Delaware (only 40 minutes from me and I had to do other shopping anyway) and got it tax free with my friend's T-Mobile number at $660 instead of $689. paid $25 on eBay for the unlock code and now I'm 100% worry free, bootloader lock free, KNOX free lol, and rooted.
lesson: it's a $650+ investment. be smart. since I'm running it on AT&T anyway, I could have kept that eBay phone which was blocked and not blacklisted, but why bother? who knows what could happen down the line? value would also be down. plus, I made 30 minutes of phone calls with my friend's T-Mo sim card (to be safe, 30, not just 5) just to ensure it also gets region unlocked too. =)
if you do buy it somewhere else, make sure they have a receipt showing it was PAID IN FULL. cash. they could report a stolen CC number down the line too so I wouldn't trust even one paid in full with CC. even then with a cash receipt I would be careful.. they could report it stolen later down the line, collect insurance, whatever! which goes around again to this: it's not worth it, just get it straight from the carrier! it's a freakin $650-$700 device, it's not worth gambling to save a few bucks!
Blacklisted doesnt necessarily mean stolen. Most of the time some ppls phone is damaged were thr company will demand them to buy another phone instead they report it lost n pay for insurance to get another one easy. It makes sense ur paying for insurance why not use to its full potential?
Sent from my SM-G900T using XDA Free mobile app
tupirujp said:
Blacklisted ? I clean imei's lol
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
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Are you sure? You'd be the first one in the world able to do that with the news Galaxy S5...
I just purchased a S5 a couple days ago from Craigslist. Meet the person in a T-mobile store and checked the imei before buying it. Everything checked out and I bought it.
A friend once gave me a Verison DroidX. I called Verizon and they confirmed it was Blacklisted. Took it to metro and activated it with no problems.
My S5 is black listed and working just fine on at&t network. No locked boot loader and rooted all the way. Got it cheap too haha
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---------- Post added at 01:10 AM ---------- Previous post was at 01:09 AM ----------
tupirujp said:
Blacklisted ? I clean imei's lol
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
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You can't clean the S5 yet...... Waiting on the update lol. I think SPT is gonna get it first
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Will sm g900t1 with bad esn work with AT&T and get LTE?