[Q] My phone seriously messed up itself - Galaxy S III Q&A, Help & Troubleshooting

Yesterday my phone ran out of battery and it took me a while to get back to my charger. I came back late and I put my phone to recharge over night. I wake up and start my phone and it's like it's never been used before. It has done some sort of reset by itself. All these help popups comes up about how to use slides and motion etc etc. My gmail account is not registered to my phone anymore. I go through my applications and now I start to realize that something is seriously wrong.
Some of my apps are missing on my home screen and when I look for them they seem to be uninstalled, so I try to install these apps again and get the "unknown error code during application install -24" error. This is the case for 3 of my paid applications. Portfolio stocks, swift key and maps with me.
I have more problems though, 50 % of all my apps that are still installed will not even start, like all of my games for example, Every time I try to start one of these I get "Unfortunately, application has stopped" This is also the case for some other apps like skype and spotify. Most of my apps have completely dropped the app settings and information. All my whats app conversations are gone for example and my number isn't even registered anymore.
Some apps still have the icon on my home screen but when I try to start these (like googles for example) it says "application not installed" even though the icon is there.
So as you can tell there some major problem has occurred when my phone turned itself of yesterday.
Now I'm afraid my phone ****ed itself up to much to actually be recovered with is a ***** but I'm wondering how the hell could this happen? What kind of information has deleted itself and why is this possible?
And is there anything you guys think I can do except resetting the whole device. My phone is not rooted and I regret not making backups.....
I have a galaxy s3 I9300 with android 4.1.2
Regards
Victor

factory reset. don't know why it happened

Related

anyone else have issues with galaxy s3 UI and apps.

Issues I have been having since I got the phone had it (freez on me a few times but did not have to restart or pull battery) it just closes everything and goes back to the phones home screen. About half a dozen times when closing out an app and even when scrolling my screens message has came up saying touch wiz on unresponsive and it flashes but works again. About the app's don't know if it's the phone or apps but on facebook trying to leave a comment it will start loading then go right back to the same screen as if I did not press an thing at all. Words with friends try to log in to facebook account same thing awesome with my bank of America app something. My other bank account app I log in but when I chose the account it said session has timed out overtime. The phone is not rooted I disabled the Verizon apps because it lets u choose to. Other then that Idk y anyone have this happen.
I will update this when more stuff happens.
antg001 said:
Issues I have been having since I got the phone had it (freez on me a few times but did not have to restart or pull battery) it just closes everything and goes back to the phones home screen. About half a dozen times when closing out an app and even when scrolling my screens message has came up saying touch wiz on unresponsive and it flashes but works again. About the app's don't know if it's the phone or apps but on facebook trying to leave a comment it will start loading then go right back to the same screen as if I did not press an thing at all. Words with friends try to log in to facebook account same thing awesome with my bank of America app something. My other bank account app I log in but when I chose the account it said session has timed out overtime. The phone is not rooted I disabled the Verizon apps because it lets u choose to. Other then that Idk y anyone have this happen.
I will update this when more stuff happens.
Click to expand...
Click to collapse
If i understand correctly you have verizon gs3. There is a separate forum for it. This is meant only for intl i9300

Unable to install/uninstall/update anything!

I'm unable to install/uninstall or update my apps with google play. Uninstalling Google Play updates doesn't work either. Rebooting doesn't help. Reset my phone to factory defaults once, but after a while the problem cropped up again. Not sure if it has anything to do with some of the apps I've installed.
Another issue that maybe connected to the first one is that when i go into an individual app info, it says computing and nothing happens, no info no matter how long I wait.
Issue #3: The developer options are not accessible. When I press the Developer options, I just get a black screen and after a while it says Settings are not responding.
It's safe to say I really hate this phone's guts. I've had nothing but trouble with it. It's slower than molasses, and I've never installed a lot of apps on it, no cracked apps either, just highly rated free apps and paid apps. It does have a great screen. That's all good I can say about this beta phone. I can't wait to upgrade Note 2.
I'm on the stock rom 4.0.4
Any ideas, other than resetting it yet one more time?
Thanks!

[Q] Alcatel OT T'Pop slow and freezing issues!

Hello, I recently had to get a new phone and I was able to get a quick cheap back up for the time being. This phone looked decent on the outside but once I booted it up I wanted to cry... I am coming from using the Galaxy S2 and this phone is TERRIBLE compared to even anything similar! It is very very VERY slow and constantly freezing / crashing when I try to use Facebook or Viber. I just recently managed to root the stupid thing after weeks of trying, I used eroot if anyone wants to know. I installed Titanium Backup and tried to delete all the adware and junk apps that come with the phone but there isn't really much to delete, and the few I wanted to delete it said "UNABLE TO FIND .APK" so now I am stuck, I don't know how to fix the issue, it says it only has like under 30MB of space left and sometimes a popup shows saying that the device will become slow due to low memory. Yet I cannot even uninstall anything! All I have is Facebook, Gmail and Viber. Is there a way to maybe fix this or change the default storage to my 32GB SD card? I really don't want a phone that freezes and crashed upon attempting to open the dialer to make a damn call... Please anyone with any info let me know, I might just sell this thing and not even waste my time.

[Help] Wifi and 3G turning on alone...

Hello there! I have been having a bit of a problem lately. I own a BLU Dash 5.0 simunlocked from factory. It's a double sim model, which I have two sims, since the companies are spanish, let's call them Green Sim and Blue Sim (since that's how they are color coded in my status bar). It is also running Android Jelly Bean 4.2. Here is the problem. Ever since of March 20, a Chinese app appeared on my home screen, I don't know how, something called "Mobile Video" but the content was in a foreign Asian language. I suspect of my friend since I lent it to him for 15 minutes and then it appeared. Aside of this, the wifi and the Green Sim 3G was turned on.
I clicked on the app curious of it was something my friend downloaded from me, but then the app prompted me two options, I didn't know what it said since again, it was Asian. Next, I proceeded to uninstall it, going to my apps list, I was surprised to see another mysterious app, "Push_Down", that was the name. I uninstalled both Mobile Video and Push_Down. I thought I fixed the problem. Wrong.
Next day when I woke up, I found two new apps on my homescreen, and again, the Wifi and Green Sim 3G was on.These were Chinese also. I uninstalled them both and found once again "Push_Down" in my apps. After I uninstalled them, I thought the problem was finally fixed. Wrong again. Since this event, about every 2 or 3 hours, my Wifi and Green Sim 3G turn on automatically, but haven't downloaded anything new, one, because I have no credit left, and two, I have no internet at home. Ever since, daily I wake up, the same problem, the Wifi and 3G are on. I checked my SD Card, I checked my Phone Storage, both with 2 Antivirus (Avast!, and Lookout Mobile) and with Addons Detector. Surprisingly, nothing has appeared.
My last option is what hurts me most, to reset my phone, which I don't want to do since I have lots of apps installed, progress made with certain games and etc, etc. Also, I am not a root user, so I haven't rooted and won't root my phone.
Now, can anyone please help me? I am very annoyed at this happening everyday!
same problem...cheinese apps keep reinstalling
I too have had this problem for a few weeks now. Got a Chinese smartphone for Christmas (ok i know thats the first mistake, but it was worth a try for the money). mfaction royale mp720 (mpie comes up on the startup screen). Anyway i realised there where a few Chinese apps that came with it (pinyin and a app with a orange icon with a squirrel logo on it) so i unistalled these without problem. One chinese app i couldn't uninstall so i disabled it in the app settings
Everything had been working fine without problem and had been very happy with the phone until a week or so ago. started getting the apps described above installing. These include 'push_down' 'push_collect' 'filegogo' 'mobile video' and some others with chinese writing on them. I also get my phone setting itself to mute when these apps reappear. Keep uninstalling them but they keep coming back. Have tried AVG and Antimalware but they only flag things up as they install themselves, not the thing thats doing the installing. I thought that google account might be a problem so changed password and reset my phone to factory default. As a test i didn't connect back to google account. No joy. Although some apps have not reappeared some have and this morning a new one so i don't think its google account.
I did read some Chinese phones can have the malware embedded into the firmware but it's been fine for months. Perhaps there is a delay so your not likely to send the phone back then the malware begins. If this is the case then the only way round would be to root the phone then find the app or apps that are doing this. Not sure if it's easy to root one of these phones.
Anyone else had these symptoms after a full factory reset?. Anyone been able to sort it out? Anyone know of a guide to root his phone?
Hmmmmm....
cmillsy said:
I too have had this problem for a few weeks now. Got a Chinese smartphone for Christmas (ok i know thats the first mistake, but it was worth a try for the money). mfaction royale mp720 (mpie comes up on the startup screen). Anyway i realised there where a few Chinese apps that came with it (pinyin and a app with a orange icon with a squirrel logo on it) so i unistalled these without problem. One chinese app i couldn't uninstall so i disabled it in the app settings
Everything had been working fine without problem and had been very happy with the phone until a week or so ago. started getting the apps described above installing. These include 'push_down' 'push_collect' 'filegogo' 'mobile video' and some others with chinese writing on them. I also get my phone setting itself to mute when these apps reappear. Keep uninstalling them but they keep coming back. Have tried AVG and Antimalware but they only flag things up as they install themselves, not the thing thats doing the installing. I thought that google account might be a problem so changed password and reset my phone to factory default. As a test i didn't connect back to google account. No joy. Although some apps have not reappeared some have and this morning a new one so i don't think its google account.
I did read some Chinese phones can have the malware embedded into the firmware but it's been fine for months. Perhaps there is a delay so your not likely to send the phone back then the malware begins. If this is the case then the only way round would be to root the phone then find the app or apps that are doing this. Not sure if it's easy to root one of these phones.
Anyone else had these symptoms after a full factory reset?. Anyone been able to sort it out? Anyone know of a guide to root his phone?
Click to expand...
Click to collapse
Actually, as much as my experience from rooting, I haven't done it once again after a bad event I had, like almost bricking an old phone I had which for my good luck there was a way to restore it Ever since, I won't root anymore unless there exists a ROM backup by the manufacturer. But still, I don't know what's causing this. My phone has been fine since stock, I have more than 2 months with it! The problem started since last Thursday, which is why I suspect it's an app I downloaded or ad I clicked on. Any ideas?
(Also, thanks for your reply )

Unwanted Vchat App icon appeared on home screen, but not in application manager

I just noticed that an application was added to my home screen called Vchat. I didn't install this app. I checked the application manager and my account in the play store and this app doesn't appear in either. I'm not really sure what this is and what the best way to remove it is. I haven't clicked on it. I also notice random ads popping up after the unlocking the screen, though they are very sporadic.
I'm on a LG G5, the verizon version, running android 7.0.
Girlfriend also has this on her Samsung Galaxy A5, couldn't identify an app in app list which matched. Removed from home screen and hoped it was simply a sketchy weblink. Will follow post to ensure phone is secure or if an app needs removing. Seems to have appeared in last 24 hours.
I tried running avast and malwarebytes on my phone. Neither of those detected anything.
Came up 3/30
I Googled this yesterday, glad I did again today to find this forum. I bought this phone March 22nd and I am noticing my lock screen button stopped working around the same time the app appeared. This phone is brand new from amazon and I am about to return it, but something tells me this issue is software related as the button was working fine on 3/29 and now it clicks and is responsive to the touch, but it will only "sometimes" lock the screen. Right now it is fully functioning, but it will start to fail if I have too many apps open, or if I am running a game. It specifically won't work while in an app, but will work when on the home screen with no apps open.
On top of all of this, my phone has been getting weird ads, but male ware detection doesn't see it, also, the phone is a lot slower now. Whatever this is, I don't want to be connected to it.
Update: the v stands for Vietnamese. The app is some Vietnamese chatting service. Googled "vchat' you guess should try it too.
Bunyip04 said:
I Googled this yesterday, glad I did again today to find this forum. I bought this phone March 22nd and I am noticing my lock screen button stopped working around the same time the app appeared. This phone is brand new from amazon and I am about to return it, but something tells me this issue is software related as the button was working fine on 3/29 and now it clicks and is responsive to the touch, but it will only "sometimes" lock the screen. Right now it is fully functioning, but it will start to fail if I have too many apps open, or if I am running a game. It specifically won't work while in an app, but will work when on the home screen with no apps open.
On top of all of this, my phone has been getting weird ads, but male ware detection doesn't see it, also, the phone is a lot slower now. Whatever this is, I don't want to be connected to it.
Update: the v stands for Vietnamese. The app is some Vietnamese chatting service. Googled "vchat' you guess should try it too.
Click to expand...
Click to collapse
I did look it up and found that. I'm just trying to figure out how it got there and how to remove it.
erehwon6811 said:
I did look it up and found that. I'm just trying to figure out how it got there and how to remove it.
Click to expand...
Click to collapse
I got frustrated trying to figure out how to remove this app, so I decided to restore the phone to factory defaults. I've only had the phone for a month, so I didn't have much on it.
Galaxy S5
I have a Galaxy S5 Android version 6.0.1 and this URL shortcut also appeared on my homesceen. Likewise I would like to know what app / service was used to create this advertisement so I can disable / uninstall it.

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