Hello everyone!
I have an HTC One on the AT&T network and just recently it starting acting up.
I love the phone to death, but it is creating an extremely awful hissing/loud static sound when calling someone.
It only happens on the other persons end. I can hear them just fine, but on their end they can't hear me AT ALL.
Very wierd thing is that this only occurs when making calls via on-ear. When making calls through speaker phone it's perfectly fine!
Anyone have any ideas?? This is a very wierd situation, and I can't seem to find anyone else who has this problem!
Thanks in advance!
-iMammoth
iMammoth said:
Hello everyone!
I have an HTC One on the AT&T network and just recently it starting acting up.
I love the phone to death, but it is creating an extremely awful hissing/loud static sound when calling someone.
It only happens on the other persons end. I can hear them just fine, but on their end they can't hear me AT ALL.
Very wierd thing is that this only occurs when making calls via on-ear. When making calls through speaker phone it's perfectly fine!
Anyone have any ideas?? This is a very wierd situation, and I can't seem to find anyone else who has this problem!
Thanks in advance!
-iMammoth
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Click to collapse
what rom are you on?
skinsfanbdh said:
what rom are you on?
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I am on the stock rom.
Sorry for not clarifying that!
if i were you i would either trade it in for a new one or s-off and try a custom rom and see if it persists. if it does return back to stock and return it for a new one
skinsfanbdh said:
what rom are you on?
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Click to collapse
skinsfanbdh said:
if i were you i would either trade it in for a new one or s-off and try a custom rom and see if it persists. if it does return back to stock and return it for a new one
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Click to collapse
Alright, im waiting on another reponse from HTC first if they can't do much for me i'll do a custom ROM. Any suggestions? haven't really looked at them for the HTC One yet.
iMammoth said:
Alright, im waiting on another reponse from HTC first if they can't do much for me i'll do a custom ROM. Any suggestions? haven't really looked at them for the HTC One yet.
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Click to collapse
all the sense ones are good rayglobe,rgui,arhd,trickdroid.
skinsfanbdh said:
all the sense ones are good rayglobe,rgui,arhd,trickdroid.
Click to expand...
Click to collapse
Thanks for your replies!
Still awaiting HTC Response...
Tried resetting the phone to no avail
It's wierd also becasue a video i took a wekk ago has flawless audio and the one i took last night is AWFUL. I can't figure out for the life of me what could have happened!
Will keep you posted when i flash a ROM most likely tomorrow if HTC can't do anything for me!
iMammoth said:
Thanks for your replies!
Still awaiting HTC Response...
Tried resetting the phone to no avail
It's wierd also becasue a video i took a wekk ago has flawless audio and the one i took last night is AWFUL. I can't figure out for the life of me what could have happened!
Will keep you posted when i flash a ROM most likely tomorrow if HTC can't do anything for me!
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Click to collapse
Hi, curious if you tried another ROM and if it helped the sound?
just a quick tip just incase type~~
do you have anything covering the ambient sound hole on the back side under the power button?
or even your hand when you are talking on the phone?
I know mine used to sound messed up on the other end when holding the phone with my shoulders because it was covering that ambience sound hold.
just a thought
sixk said:
just a quick tip just incase type~~
do you have anything covering the ambient sound hole on the back side under the power button?
or even your hand when you are talking on the phone?
I know mine used to sound messed up on the other end when holding the phone with my shoulders because it was covering that ambience sound hold.
just a thought
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Click to collapse
That's a good point. I hadn't thought of that during shoulder use. But personally, that's not a factor with my issue.
iMammoth said:
Thanks for your replies!
Still awaiting HTC Response...
Tried resetting the phone to no avail
It's wierd also becasue a video i took a wekk ago has flawless audio and the one i took last night is AWFUL. I can't figure out for the life of me what could have happened!
Will keep you posted when i flash a ROM most likely tomorrow if HTC can't do anything for me!
Click to expand...
Click to collapse
I had the same problem and it freaked the hell out of me. Someone in XDA suggested it might be because of incorrect gain levels and to fix it you can try making a loud noise near the microphone. To my surprise it did work and now its perfectly fine. I called a friend and shouted as much as i could and then blew as hard as possible into the bottom mic hole. Not sure what fixed it but its worth a shot.
Related
Hey guys,
I was wondering if anyone has experienced this? When I use headphones I get the white noise/hissing. I've used three sets of head phones on the Eris and still get the white noise/hissing.
I've then gone on to use the headphones in three other devices (ipod, computer, blackberry) and no white noise/hissing. It's really annoying.
Is this something that I can have Verizon swap out for me?
Still nothing?
its a ghost
but actually it's probably an issue with the headphones compatibility with your Eris. I don't know.
Yeah, I thought that too. So I tried mono head phones, stereo, noise cancelling and any other kind I could get my hands on.
sorry wrong post
tazzpatriot said:
just wondering if anyone looked into the audio csv files in the ect folder ? if u open it , it says sprint hero, not sure if thats an issue or not ,
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Click to collapse
Haven't done that, but I'm not a programmer, so outside of seeing them there, I can't do anything. It'd be great if someone could check that out.
nesgodawg said:
Haven't done that, but I'm not a programmer, so outside of seeing them there, I can't do anything. It'd be great if someone could check that out.
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Click to collapse
im not haven any issue i was just tryin to point that out ,if it s the problem all u need to do is switch them out
Oh I got it.
I don't see any Sprint files in the etc folder.
Just a quick update:
Appears this is a known issue with the phone and they are shipping out "Warranty Replacement" today.
nesgodawg said:
Just a quick update:
Appears this is a known issue with the phone and they are shipping out "Warranty Replacement" today.
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Click to collapse
It is a known issue, but as far as I know there is no fix for it. I've gotten it on both of the phones I have had.
nindoja said:
It is a known issue, but as far as I know there is no fix for it. I've gotten it on both of the phones I have had.
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Click to collapse
That really sucks! Hopefully the new one doesn't have the issue.
Though I'm hoping that I can go through three and they just send me an Incredible or Droid X.
My external speaker started sounding clangy last week. Got my replacement phone yesterday and it was clangy too. I'm sending it back, it had a 1.49 s-on hboot anyway. And we know how hard those are to root!
Anyway, the tech at vzw said my clangy speaker would be fixed in a "soon to be released" software update. We'll see.....
Good luck with the replacement phone.
Yeah, my external speaker is losing some sound quality too. It's very soft even though the volume is all the way up.
New phone is in Memphis, should be in Seattle by Tuesday.
Let me know if your new phone goes bad too.
My replacement was bad out of the box. It is a "certified like new replacement."
I'm sending it back and keeping my rooted Eris, bad speaker and all.
Also, another interesting thing is that, for me, the problem is worse when I'm plugged into external power (particularly a DC input from a car charger).
Now that is weird. I haven't tried not connected to the power chord.
Sent from my Eris using XDA App
Okay, tried with it unplugged and I still get that annoying noise. So I'm glad I got the replacement. haha
had a few people asking me to repeat myself when talking on the phone, also saying i sound muffled over the last few weeks? anyone had this?
will test when the wife gets back tomorrow by swapping handsets!
just thought i would ask if anyone has experienced this
Are you using any custom rom? It can be a problem in the rom
kryptoner said:
Are you using any custom rom? It can be a problem in the rom
Click to expand...
Click to collapse
lighting rom, but i believe this issue was said to have started before, however i could be wrong!
just grabbed my next door neighbour and did 2 way test, i walked around the block on his 7 year phone and he sounded muffled on mine - went back to my phone and he was having trouble making me out but sound clear to me - bollocks!
guess i better flash stock back again.
bobbysixkiller said:
just grabbed my next door neighbour and did 2 way test, i walked around the block on his 7 year phone and he sounded muffled on mine - went back to my phone and he was having trouble making me out but sound clear to me - bollocks!
guess i better flash stock back again.
Click to expand...
Click to collapse
try to flash the latest firmware
kryptoner said:
try to flash the latest firmware
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Click to collapse
how do i get the stock rom back?
Multiple threads claim this happens. Seems to just be a defect with no solution. Search around.
RogerPodacter said:
Multiple threads claim this happens. Seems to just be a defect with no solution. Search around.
Click to expand...
Click to collapse
what with the rom or the phone?
bobbysixkiller said:
had a few people asking me to repeat myself when talking on the phone, also saying i sound muffled over the last few weeks? anyone had this?
will test when the wife gets back tomorrow by swapping handsets!
just thought i would ask if anyone has experienced this
Click to expand...
Click to collapse
Just to be sure: Ask your wife wether you sound muffled IRL as well
Sent from my GT-I9100 using XDA App
Better if you change your rom and test it again...
bobbysixkiller said:
had a few people asking me to repeat myself when talking on the phone, also saying i sound muffled over the last few weeks? anyone had this?
will test when the wife gets back tomorrow by swapping handsets!
just thought i would ask if anyone has experienced this
Click to expand...
Click to collapse
This is exactly what happens to me!!!
I suddenly start sounding muffled...
when my wife goes out of town...
and I go on a drinking rampage.
But then she comes back, and everything is back to normal.
Sorry OP, for makign a joke here. Yeah like others said, try factory reset and then restore factory firmware.
Some ppl claim that this happens when u r using a case cover blocking the mic for noise reduction. Try using it without and see if this solves the problem!!
Hope this helps!!
bobbysixkiller said:
what with the rom or the phone?
Click to expand...
Click to collapse
With the phone itself. It seems to be a certain location your mouth is to the mic just causes muffled sound. And the noise cancellation seems to be part of the issue, doesn't work correctly. So turning it off sometimes helps.
well i called O2, and they are swapping me a brand new one tomorrow, as i have had one month!, ordered on 25th May and called yesterday being 25th June.
they are bring me one to my house - that is service!
i did try flashing stock rom, but no difference, tested my mates and his sounds fine, pretty sure there is an issue. oh well a new one will do!
Hey guys...So I've searched the forums and the interwebs trying to find if anyone else has this issue, but the top speaker on my HTC One is significantly quieter than the lower speaker. It also is super quiet when talking on the phone, as in I have to be in a quiet room and the phone forcibly pressed against my ear in the right place for me to hear anyone. This happens across different ROMs leading me to believe it's a hardware issue, but I was just curious if anyone else has encountered this and found a fix?
Have the same experience. No clue if it's normal or not. Doesn't seem to be too huge of a deal when held from a distance.
True, but the phone call quietness is what kills me.
Sent from my HTC One using Tapatalk 4
I have also noticed this, although for me it doesn't affect the volume of my calls that significantly, so I don't know if mine is just not as bad as yours, or what. But yeah, it's weird. Kinda defeats the purpose of the whole "stereo speaker" thing...
Omeg said:
I have also noticed this, although for me it doesn't affect the volume of my calls that significantly, so I don't know if mine is just not as bad as yours, or what. But yeah, it's weird. Kinda defeats the purpose of the whole "stereo speaker" thing...
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Click to collapse
Same here. I guess, i ll try to repair it next week.
what rom do you use?
tbot said:
Hey guys...So I've searched the forums and the interwebs trying to find if anyone else has this issue, but the top speaker on my HTC One is significantly quieter than the lower speaker. It also is super quiet when talking on the phone, as in I have to be in a quiet room and the phone forcibly pressed against my ear in the right place for me to hear anyone. This happens across different ROMs leading me to believe it's a hardware issue, but I was just curious if anyone else has encountered this and found a fix?
Click to expand...
Click to collapse
do you use the stock rom or a custom rom?
pbarakhsan said:
do you use the stock rom or a custom rom?
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Click to collapse
Doesn't matter which ROM or kernel I use, from stock to kitkat it still does the same thing, which makes me believe its hardware...
At this point I'm just waiting for the z1s to come out haha
Sent from my One using Tapatalk
too many problems?
tbot said:
Doesn't matter which ROM or kernel I use, from stock to kitkat it still does the same thing, which makes me believe its hardware...
At this point I'm just waiting for the z1s to come out haha
Sent from my One using Tapatalk
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Click to collapse
forgot to ask. does it matter if beats is off or on?
i had the microphone issue with my phone a while ago, but i fixed it by blowing in to the hole lol
i want to get another phone as well, but i might just wait until s5 or 6 comes out. definitely no more HTC
pbarakhsan said:
forgot to ask. does it matter if beats is off or on?
i had the microphone issue with my phone a while ago, but i fixed it by blowing in to the hole lol
i want to get another phone as well, but i might just wait until s5 or 6 comes out. definitely no more HTC
Click to expand...
Click to collapse
Doesn't matter as far as beats goes...and HTC has done me well, this is the first issue I've had with any of the many phones of theirs I've had...just bored with it I guess.
Sent from my One using Tapatalk
Does anyone else hear a faint crackling from the earpiece, similar to this thread: http://forum.xda-developers.com/nexus-4/help/hear-faint-static-earpiece-normal-t2454552
It's very faint, but enough to bother me a lot during a call, and it persists, but not as much when I am out of a call.
This is normal right?
Trichael Man said:
Does anyone else hear a faint crackling from the earpiece, similar to this thread: http://forum.xda-developers.com/nexus-4/help/hear-faint-static-earpiece-normal-t2454552
It's very faint, but enough to bother me a lot during a call, and it persists, but not as much when I am out of a call.
This is normal right?
Click to expand...
Click to collapse
I used to have this problem but then someone here (can't remember who unfortunately) told me to open the dialer, click the menu button, go into call settings, and disable voice enhancement.
Ever since I did that I haven't heard the crackling. Hope this helps
I thought I was crazy when I heard it but turning off voice enhancement doesn't get rid of it. Fortunately it's faint.
Yeah the voice enhancement didn't get rid of it :/ Is it worth returning it in for a new one? It's already rooted :c
Trichael Man said:
Yeah the voice enhancement didn't get rid of it :/ Is it worth returning it in for a new one? It's already rooted :c
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Click to collapse
I'm debating returning mine although mine isn't rooted. But I bought it at best buy so would best buy be the one to exchange it or would sprint since it's their device?
I think Best Buy would replace it, but I bought mine from Amazon :/
Trichael Man said:
I think Best Buy would replace it, but I bought mine from Amazon :/
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Click to collapse
I just spoke with a Sprint rep, and she told me that this crackling issue is common among their other LG G3 customers, but it should NOT be occurring, so I'm going to send mine back to Amazon and get another phone that is hopefully not defective.
After a second trip to the sprint store with the problem already documented in their system they finally agreed to order a replacement for me. Hopefully the new one isn't part of the same batch that had the problem.
Visionikz03 said:
After a second trip to the sprint store with the problem already documented in their system they finally agreed to order a replacement for me. Hopefully the new one isn't part of the same batch that had the problem.
Click to expand...
Click to collapse
Please let me know the outcome. I'll be honest. I'm not sure this g3 is really all that I thought Or hoped it to be. I'm not saying it sucks. I do believe were all just really in need of an update. Lots of quirks. On mine at times.
Sent from rotary technology Phone
Droid2drummer said:
Please let me know the outcome. I'll be honest. I'm not sure this g3 is really all that I thought Or hoped it to be. I'm not saying it sucks. I do believe were all just really in need of an update. Lots of quirks. On mine at times.
Sent from rotary technology Phone
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Click to collapse
Yeah it's definitely got some quirks that need a software update to fix but what phone doesn't have them? It's just part of modern day technology. I still love the phone though. I'll let u know how the replacement goes...
Visionikz03 said:
Yeah it's definitely got some quirks that need a software update to fix but what phone doesn't have them? It's just part of modern day technology. I still love the phone though. I'll let u know how the replacement goes...
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Click to collapse
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
Droid2drummer said:
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
Click to expand...
Click to collapse
mine does the crackling too only when the phone is on speaker; I wasn't sure if this was a defect or something that needed to be updated via software
Droid2drummer said:
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
Click to expand...
Click to collapse
OK update... New replacement in hand since last Saturday and made numerous calls with and without the charger connected and do not hear the crackling... Definitely a faulty unit.
Take it back if it is. They may not take it right away unless they can reproduce the sound immediately. Eventually they will if u take it back and complain a second time.
lowpro3210 said:
mine does the crackling too only when the phone is on speaker; I wasn't sure if this was a defect or something that needed to be updated via software
Click to expand...
Click to collapse
I'm getting this too. I've done the volume mod. Do you think it could be part of the problem. . I hardly ever use my phone to actually call so I'm not sure if it did this before or not.
Mahapederdon said:
I'm getting this too. I've done the volume mod. Do you think it could be part of the problem. . I hardly ever use my phone to actually call so I'm not sure if it did this before or not.
Click to expand...
Click to collapse
The crackling does not sound like a blown speaker... it sounds more like electrical noise interfering with the audio of the earpiece... I'm thinking it was a grounding issue...
It seems as though since I've been on the Hyperdrive ROM there has bee issues with video chat in hangouts. Whoever I chat with cannot hear me because the audio is high pitched like I was one of the chipmunks. I've been through all of the settings and cannot find anything that would change this. Any thoughts? Has anyone else experienced this?
Here's the thread on it from a week or two ago: http://forum.xda-developers.com/showthread.php?t=2856743
joshm.1219 said:
Here's the thread on it from a week or two ago: http://forum.xda-developers.com/showthread.php?t=2856743
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Click to collapse
Thanks
joshm.1219 said:
Here's the thread on it from a week or two ago: http://forum.xda-developers.com/showthread.php?t=2856743
Click to expand...
Click to collapse
Have you guys tried putting your phones in the washing machine to see if it clears out thw microphone or anything? I'll test and let you know.
How did the test go?
bsliv said:
Have you guys tried putting your phones in the washing machine to see if it clears out thw microphone or anything? I'll test and let you know.
How did the test go?
Click to expand...
Click to collapse
It didn't help, so I tried using a power washer too (1800psi if you're wondering) and no go. Still sound like a chipmunk. I don't what to do now.
joshm.1219 said:
It didn't help, so I tried using a power washer too (1800psi if you're wondering) and no go. Still sound like a chipmunk. I don't what to do now.
Click to expand...
Click to collapse
Actually the microwave worked really well for me. I put it in for 5 minutes on high, flipped it and did another 5 minutes and the chipmunk like sounds were gone. Oh remove your SD card first though! Lesson learned the hard way on that one!
Has anyone downloaded the latest Hangout APK to see if the voice issue has been cleared up?
I don't think throwing your phone in the washer machine would actually solve the issue.