I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
I’ve just noticed that I’m also unable to sync contacts with my Samsung Account, so I’m guessing that the problem is on the phone rather than the server….
The issue seems to be related to the Go Contacts app. I found that if I deleted then re-added the Google account from my phone I could sync again, but as soon as I added a new contact in Go Contacts I got this error message again. If I add the contact using the stock Contacts app I don’t get the problem. Has anyone else had this issue with Go Contacts?
Solved! (and I'm pretty sure it's for good this time)
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
beirtipol said:
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
Click to expand...
Click to collapse
What if you're confident that both your phone's VCF and Google Contacts have new information? As a matter of fact, it's the case with me. I create new contacts with my phone for a newly received phone number, and I create new contacts with Gmail for a newly received email address. So, I simply can't just delete one set and replace it with the other. Any suggestions?
(Conceivably, I can import the phone's VCF to Google, and rely on Google's "Merge Contacts" function, but I'm a little reluctant because I don't exactly know what kind of algorithm Google uses to get rid of duplicates.)
This Contact sync issue seems to be affecting a lot of Android is users and has been a big disappointment for me. One more reason for me to marvel at iOS's seamless syncing.
Worked for me
Thanks a lot beirtipol...problem solved
Now I can install my next custom Rom
Google sync issues
itm said:
I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
Click to expand...
Click to collapse
I was having the same issue and searched everywhere to find help. Came a cross a post (somewhere else... can't remember where) that said other apps could be affecting it. Thinking back to the most recent apps I have installed, and when the sync issue started, I deleted data and uninstalled Skype and my sync is working fine now.
Hope this helps.
I have finally found a 'reasonably simple' solution that came from suggestions in this thread
1. I have Go Contacts EX installed so I exported a copy of my contacts to a VCF on my SDcard.
2. Email VCF file to my Gmail account
3. Open Gmail on Web Browser on PC
4. Open the email - attachment is shown and Google gives a nice link to say "import contacts" based on the VCF
5. Press the link to import (assuming import and choose file will do same)
6. It may crash... but it has imported the contacts into a new group and may leave loads of duplicates...
7. Choose to "find and merge duplicates" (may need a few manual merges for those it does not catch)
8. Select all contacts and select to remove the "imported..." group that was created (if it crashed for you too)
Now you are left with Phone and Gmail that agree so sync works again.
Next time you edit a contact on your phone it may well stop working again - so do this now and again to keep in sync until everyone stops blaming each other for the issue...
Im still having issues with this...very annoying.
Sent from my SGH-I747M using xda premium
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
contacts doesn't sync
I believe it is not the hardware = Samsung,
it is not the OS, Im running Padawan 6.2 custom ROM
this was a problem years ago when I switch to gmail and the problems arrived how to translate and auto-sort the first name/last/name/title/address/phone number/and so on , from one platform to other
I am surprised how google (since they support the android) didn't standardized this in its own backyard....
i.e. uninstalled and installed back EX Contacts, cleared the data and still not synking, now when I need it, and not tomorow.
so, the workaround:
clear data in Contacts Storage (! will wipe what you had in the phone !), and sync it backwards, from google to phone, so whenever you got new email contact its there anyway, and type there the new phone numbers ....
the stock address book updates well.......
I agree the stock address book looks cheap, but whatever I do with it, updates google address book....
I believe something to do with rows and columns how one is trying to send but the google doesn't know how to autosort, this why even when you import need to do manual work
just my 2c
Update:
- I remove Google account from phone
- Via web -> Gmail -> Contacts, I removed all groups, merge duplicates. etc and synced
It worked fine for 2 days and same issue occurred again. I am so much frustrated with Note 2. I never had this issues with any of my earlier phone. Now my phone is with service center as they want to keep it for 2-3 days, use and observe.
beirtipol said:
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
Click to expand...
Click to collapse
These two steps were enough to fix the problem for me. Thanks!
try google sync fix
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I had the same problem with my att skyrocket running Embryo 5.4
I fixed the problem by downloading 'contacts sync fix' from google play store for free
I had the same problem with my AT&T Galaxy S3, after reading this post someone suggested that Skype was affecting this. I removed Skype and now Samsung account can sync.
This worked for me:
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I have the Note II and had this problem too, I also had GoContacts EX and cleaned up, merged etc a lot of contacts. None of these suggestions worked for me to get sync working. Here's what I did: Backed up all contacts on phone. Removed all groups from phone and Google on my browser (not sure if this needed to be done but was suggested above. You probably won't need to I'm guessing.) (Exported VCF to my SD Card). Then emailed them to my gmail account, imported into my account using Gmail on my computer browser. Waited for it and after a while gmail asked if I wanted to merge. I said yes, then I deleted the group that Google automatically created for the imported contacts and the date they were imported. I also uninstalled Go contacts EX just to be safe.
After this I deleted my Google account off of my phone. Note that I have 2 gmail accounts, so my phone then switched to using the other gmail account. Then I added the normal account back to my phone and it synced fine after that. But I don't know how long it will work as I just did it a short while ago. Hopefully this helps someone though, because I know how frustrating this issue is. If you don't have two Gmail accounts I suppose you could create one temporarily just for this purpose. Good luck.
sgs3 with same issue - remove / re-add account worked for me
i have the sprint sgs3 with android 4.1 (jelly bean) and i had the same problem (sync is currently experiencing problems) until today. my contacts had not sync'd for over a month. no clue why. based on recommendations in this forum:
i disabled other applications (i.e. skype, facebook, yahoo, etc.) contact sync... no change.
i uninstalled skype... no change.
hence, i don't believe there is any need to do the above. what worked for me is...
i went to my pc's google contacts and exported my contacts to make sure that i had them saved off. then, i went to settings, google -> <my google account>, remove account, yes / ok, add account, add google account, etc. while attempting to sync contacts a window popped up asking me to update, i selected now, it rebooted / updated. again, a window popped up asking me to update, i selected now, it rebooted / updated. when it came back up, i verified that google contacts sync'd. the android version now reads 4.1.2.
i re-installed skype, re-enabled other applications contact sync... google contacts still sync. good luck!
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
igknight said:
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
Click to expand...
Click to collapse
I'm in the same boat as you. I've noticed a little dialog flashes really quickly sometimes when contacts are failing to sync, but I havent been able to get a screenie or read it. This is become extremely frustrating.
i have a problem and that is i when first i buy the phone i add accounts like fb numbuzz whatsup so contacts was separated and i can chose whats to display
after i beaning stupid to try CM10 nightlies i backup my contacts to import them after a while i go back to stock image and restore contacts from android exported file but now i have all the contacts at the same list ( and thats a stupid android coz it didn't restore each contact to its group ) and i discovered that's why my s3 android give me android process cached and stooped so i originally have 260 contacts but now i have 2800 contacts right now im using an option called only view contacts with phone numbers and its okay but how i delete the other contacts ?
is there an app can export only visible contacts ? or contacts with phone numbers ? or delete contacts without phone numbers ?
i really want just the contacts with phone number and delete the others
help please i Google this for 3 hours and nothing useful
MotasemBT said:
i have a problem and that is i when first i buy the phone i add accounts like fb numbuzz whatsup so contacts was separated and i can chose whats to display
after i beaning stupid to try CM10 nightlies i backup my contacts to import them after a while i go back to stock image and restore contacts from android exported file but now i have all the contacts at the same list ( and thats a stupid android coz it didn't restore each contact to its group ) and i discovered that's why my s3 android give me android process cached and stooped so i originally have 260 contacts but now i have 2800 contacts right now im using an option called only view contacts with phone numbers and its okay but how i delete the other contacts ?
is there an app can export only visible contacts ? or contacts with phone numbers ? or delete contacts without phone numbers ?
i really want just the contacts with phone number and delete the others
help please i Google this for 3 hours and nothing useful
Click to expand...
Click to collapse
Instead of using a import/restore app for your contacts, you could always sync it to your google acct and it will automatically restore once you sign in during initial google setup...
this is late for my problem now all contacts are together and about 2800 i want to deletenone phone numbers contacts like whatsup and skype numbuzz and facebook my real contacts are 260 how i get them please i need answer not advise im in problem now
thanks
Sent from my GT-I9300 using xda app-developers app
I have similar problem where all my contacts have been duplicated and then there are contacts with no phone no.'s. Isnt there a way to group the accounts or delete duplications?
-Phone > contacts > visible contacts > Show all
-Export all your contacts to a .csv file. (on the sd card)
-Delete all contacts: phone, sim, Google and others (tango, Whatsapp etc.)
-Log in to your Google account and import your contacts from that csv file you created. I suggest doing this on a pc.
Now, in Google, you can manage your contacts by editing, merging or marking all and deleting duplicates (if there're any)
Your phone will automatically sync all your refined Google contacts and of course Tango, Whatsapp, Viber etc. will get that contact list and everything will be synced and perfectly set up.
Then it's up to you what contacts you want to have in the contact list and whether you only want to show "phone numbers only"
Saving contacts on phone or sim card is a bit old school
I'd like to recommend, like y2quila suggested, using Google for contacts because it's reliable and painless. It's also a great time saver, especially when changing phones or in case you lose your phone or sim card. All you have to do is logging in to your Google account and voila
---------- Post added at 03:05 PM ---------- Previous post was at 02:59 PM ----------
NemysysS3 said:
I have similar problem where all my contacts have been duplicated and then there are contacts with no phone no.'s. Isnt there a way to group the accounts or delete duplications?
Click to expand...
Click to collapse
If your contacts are already on Google then log in to your account and mange them by marking all and deleting duplicates. If they're not on Google I suggest doing so by exporting them to a file on sd card or pc and then importing them in Google and doing as suggested.
replay
NemysysS3 said:
I have similar problem where all my contacts have been duplicated and then there are contacts with no phone no.'s. Isnt there a way to group the accounts or delete duplications?
Click to expand...
Click to collapse
this's what i did
i view all contacts together and then upload them to google account then locate contacts.google.com and there i edit them so i start search in my contacts for example i seach ( @yahoo ) and delete all ( @hotmail ) and delete all etc etc then for facebook contacts i hade to chose them one by one you can see them names without numbers i also select them manualy
but after all i have a problem with whatsup messenger when installing i get error about android.acore.proccess crached and after a too many retries i get it installed and even so after installed i get every 15 sec the error message so i think ur problem is def than mine so i hope u get help
and another thing managing the contacts from contacts.google.com is easier becuase when ur done deleteing non numbers accounts select them all and from option menu click on find duplicates and then remove them or search google play store for duplicate remover
https://play.google.com/store/search?q=duplicate+contacts&c=apps
a little note about XDA fourms : this fourm is to show off don't believe there's a smart people here because this post has been here for 3 days and no one help you can find here a people smart enough to make roms and mods but in little problems like this they see the post and run away so try to help ur self like i did.
I have a weird problem, I did a search and finally decided to open a thread here because nothing could help me out of this trouble. My father owns a Galaxy Core mobile and he is really new to android OS. He was trying to save a contact which he received through message from some one else and while saving that contact he played with some options (I guess Gmail Sync) and now many of old contacts have gone missing. I checked the "Contact to display" is set to all and still those contacts are missing. I rooted the phone and tried to recover the contacts through few recovery applications but no help there too. Today I came across to Gmail sync last date & time and that's exactly the same date & time when my father was trying to save that contact. Right now I am getting an error at the bottom of that screen "Sync is currently experiencing problems, it will be back shortly." Can someone please help me because my father has lost more than 100 contacts and really needs them back. Thanks in advance
lukcyikeshav said:
I have a weird problem, I did a search and finally decided to open a thread here because nothing could help me out of this trouble. My father owns a Galaxy Core mobile and he is really new to android OS. He was trying to save a contact which he received through message from some one else and while saving that contact he played with some options (I guess Gmail Sync) and now many of old contacts have gone missing. I checked the "Contact to display" is set to all and still those contacts are missing. I rooted the phone and tried to recover the contacts through few recovery applications but no help there too. Today I came across to Gmail sync last date & time and that's exactly the same date & time when my father was trying to save that contact. Right now I am getting an error at the bottom of that screen "Sync is currently experiencing problems, it will be back shortly." Can someone please help me because my father has lost more than 100 contacts and really needs them back. Thanks in advance
Click to expand...
Click to collapse
You could check to see if they're still in the Google account by google.com/contacts. If so, you can export them as a vcf file and import into the contacts app. This might double up some, but easier to remove duplicates than to track down every missing contact.
es0tericcha0s said:
You could check to see if they're still in the Google account by google.com/contacts. If so, you can export them as a vcf file and import into the contacts app. This might double up some, but easier to remove duplicates than to track down every missing contact.
Click to expand...
Click to collapse
Yeah, I checked that too but only gmail contacts are there and they are same in mobile (when I choose "Contacts to Display" as Gmail account only instead of all ). They all are email contacts and doesnt have mobile numbers in them.
Please help.
lukcyikeshav said:
Yeah, I checked that too but only gmail contacts are there and they are same in mobile (when I choose "Contacts to Display" as Gmail account only instead of all ). They all are email contacts and doesnt have mobile numbers in them.
Please help.
Click to expand...
Click to collapse
Please help guys, I am really struggling to get those contacts back.