Android 4.1.1
When I running and using apps like RunKeeper or Endomondo my phone are restarting. I try restore to default, reinstall apps. When I use RunKeeper during driving car, phone dosn't restart.
Do you have any clue?
(sory for my english)
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Hi everybody, since one month the Amazfit stops syncing after a while and the notifications stop working. When I reboot the Amazfit the app syncs again and everything works fine but after some hours it stops syncing and showing notifications again. I've tried stoping amazfit app, switch off and on the wifi, bt, airplane mode, even restarting the phone but the only thing working is rebooting the Amazfit.
I'm becoming desesperate, anybody with some clue?
Thankyou
joansbou said:
Hi everybody, since one month the Amazfit stops syncing after a while and the notifications stop working. When I reboot the Amazfit the app syncs again and everything works fine but after some hours it stops syncing and showing notifications again. I've tried stoping amazfit app, switch off and on the wifi, bt, airplane mode, even restarting the phone but the only thing working is rebooting the Amazfit.
I'm becoming desesperate, anybody with some clue?
Thankyou
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Nobody? [emoji22]
Sent from my PRA-LX1 using Tapatalk
joansbou said:
Nobody? [emoji22]
Sent from my PRA-LX1 using Tapatalk
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Hi, I had similar problem when change my android one phone with a new xioami (miui8) phone, I solved the problem by forcing amazfit app run in background (in miui task manager)
Hello! yesterday I factory reset the my watch, and didnt upload backed activity from amazfit to the watch, so now the watch is "clean". Til now it seems to work ok! No sync problems. I hope it's fixed.
Has anyone else had issues with Android Auto and this phone?
It's a complete disaster.
Google Assistant doesn't stay as the default Assistant app. It stops being the default app after two minutes so you can't even use Google Assistant on Android Auto.
Not to mention, Android Auto completely freezes in your dashboard screen if you use it for more than three minutes.
It's an absolute disaster on my end.
How has it been for you guys?
On my nex with global rom and VW touareg all is working fine. Maybe problem is with chinese devices?
Maybe... I am using the Chinese device
Same on Global Rom... Android Auto "restart" after 5min of utiliazation...
Have been using Android Auto from the day I got the phone and I must report that the above issues haven't ever surfaced.
What does happen regularly is that the music starts playing via the phone speaker on hanging up a phone calls. That's really annoying and requires disconnecting the phone from usb and reconnecting.
Anyone else facing this issue?
Bug AndroidAuto
I have the same problem, I use the Phone in Brazil with Portuguese PT (not BR) and the App seens restar when I use Waze or Maps.
Eternia said:
Same on Global Rom... Android Auto "restart" after 5min of utiliazation...
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Click to collapse
Have you found a fix for this? Happens to me too, Android Auto restarts every 5 mins
Can't get Android Auto to see my car at all.
Android Auto/ settings/ connected cars/ doesn't even see my Kia Forte although after much work I was able to get the Bluetooth to connect to the car, so my contacts list and phone and music are accessible on the car system. I had no problems connecting with my prior Motorola MOTO G5 Plus.
My Global edition is working perfectly with Android Auto in my Hyundai. Make sure you're using a quality USB C cable.
I've had tons of problems with Android Auto on other phones though. A lot of times, clearing the app data helps it get going again.
background power consumption
For Chinese version, make sure you allow high background power consumption for google maps or any other navigation and music apps. Since when you are using Android Auto, those apps were actually running in the background and the phone will treat them as suspicious apps and close them. This can be done in battery settings.
I've been using an Amazfit Bip together with the Mi Fit app for a long time without any problems. The Bip hardly ever lost connection to the phone. Then I bought an Amazfit Bip S and as the Mi Fit app does not support it, I had to use the Amazfit app. I recognized that the Bip S permanently lost bluetooth connection to the phone, no matter what settings I changed. So I thought it would be a problem of the Bip S and bought a normal Bip again. But same problem... if the phone does not lie directly on the table, most of the time Bip has no bluetooth connection. Even if the phone is in its case on my belt, the Bip loses connection.
So it must have something to do with the Amazfit app, I guess. Somewhere I read that if you uninstall and reinstall it, Bluetooth connection problems may be gone. But if I uninstall the app, I lose all data, so before I do that I try to investigate what could be the problem.
The phone is a Blackview BV9700 Pro. I already cleared all data and cache of the Bluetooth app. I restarted the phone. I turned Bluetooth off and on again. I turned the option for a permanent notification in the Amazfit app on and off, makes no difference.
Can anyone confirm that the Amazfit app has a bad Bluetooth connection compared to the Mi Fit app? Could the problem be caused because both apps were installed at the same time at the beginning? I had Mi Fit installed, installed Amazfit and because the Bip was recognized by both apps I uninstalled Mi Fit and kept only Amazfit.
In case my english sounds strange from time to time: I'm from Germany
Homer J. S. said:
I've been using an Amazfit Bip together with the Mi Fit app for a long time without any problems. The Bip hardly ever lost connection to the phone. Then I bought an Amazfit Bip S and as the Mi Fit app does not support it, I had to use the Amazfit app. I recognized that the Bip S permanently lost bluetooth connection to the phone, no matter what settings I changed. So I thought it would be a problem of the Bip S and bought a normal Bip again. But same problem... if the phone does not lie directly on the table, most of the time Bip has no bluetooth connection. Even if the phone is in its case on my belt, the Bip loses connection.
So it must have something to do with the Amazfit app, I guess. Somewhere I read that if you uninstall and reinstall it, Bluetooth connection problems may be gone. But if I uninstall the app, I lose all data, so before I do that I try to investigate what could be the problem.
The phone is a Blackview BV9700 Pro. I already cleared all data and cache of the Bluetooth app. I restarted the phone. I turned Bluetooth off and on again. I turned the option for a permanent notification in the Amazfit app on and off, makes no difference.
Can anyone confirm that the Amazfit app has a bad Bluetooth connection compared to the Mi Fit app? Could the problem be caused because both apps were installed at the same time at the beginning? I had Mi Fit installed, installed Amazfit and because the Bip was recognized by both apps I uninstalled Mi Fit and kept only Amazfit.
In case my english sounds strange from time to time: I'm from Germany
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Hello,
Few things:
- I would recommend you to use only one App, AmazFit or MiFit at a time. I guess AMazFit is preferable depending on the watch you have. Unpair from one app and uninstall the app you don't want to use
- if you uninstall and reinstall the Amazfit or MiFit app with same credentials, Mi account or with mail/phone number, you should recover your data saved and you won't loose all your history. Maybe the one from the current day, I think. I jumped from MiFit to Amzfit with same account with no problem, recovering data for many years
- concerning the bluetooth, not sure what OS your are using, iOS or Android. You could check in the Amazfit or Mi Fit app properties if the OS is not using "battery saver" functions. Sometimes, by default, the battery saving is in "restricted mode" which can affect connections like wifi/bluetooth to save power. Try to see if you have this battery saving function ON and set to "no restrictions" - at least this is what I do on my Android phone.
Tzar92 said:
Hello,
Few things:
- I would recommend you to use only one App, AmazFit or MiFit at a time. I guess AMazFit is preferable depending on the watch you have. Unpair from one app and uninstall the app you don't want to use
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Click to collapse
Yeah - as I wrote I uninstalled Mi Fit and only use Amazfit now.
- if you uninstall and reinstall the Amazfit or MiFit app with same credentials, Mi account or with mail/phone number, you should recover your data saved and you won't loose all your history. Maybe the one from the current day, I think. I jumped from MiFit to Amzfit with same account with no problem, recovering data for many years
Click to expand...
Click to collapse
Hm, now as you said it... the Amazfit app also loaded the data from the Mi account.
- concerning the bluetooth, not sure what OS your are using, iOS or Android. You could check in the Amazfit or Mi Fit app properties if the OS is not using "battery saver" functions. Sometimes, by default, the battery saving is in "restricted mode" which can affect connections like wifi/bluetooth to save power. Try to see if you have this battery saving function ON and set to "no restrictions" - at least this is what I do on my Android phone.
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Click to collapse
The phone uses Android 9. The Amazfit app is not restricted by any battery saving modes as I put it on "Not optimized" just like the Mi Fit app before.
I' ve just recently bought redmi note 9 pro. My amazfit watch is t-rex. Since then every time I turn on my redmi , I have to enable gps, in order to connect the t-rex with zepp app, otherwise it doesn't connect. The message that appears is in the screenshot
Same with Amazfit Bip
Had same issue with my Amazfit Bip initially when the app was released. After about a dozen connects it now allows me to sync with bluetooth only however the initial sync only loads steps counts, I have to close app fully and reload to get it to sync any sleep data.
Weird!
I simply uninstalled the app. It has become pretty useless.
DarthJabba9 said:
I simply uninstalled the app. It has become pretty useless.
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But if I do this I wont be able to connect my t-rex with the phone any more.
SACS73 said:
But if I do this I wont be able to connect my t-rex with the phone any more.
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True. For me, it was nothing lost, because nothing I did (other than uninstalling it and then installing it again - every time) would make it connect. It was working perfectly fine before it became zepp.
In the spring this year there were no problems at all. But now it's very unreliable.
Yesterday I pulled down the Zepp view a dozen times and finally it synced my last workout... but without GPS data! I know there was GPS data because I can see it on the watch itself.
Today I could not sync my last workout at all. Previously the Activities menu on the watch said there are a few items unsynced, but now it does not have this message. It's as if it was synced but I don't have data in Zepp.
When I pull down the Zepp view, sometimes it shows no errors, sometimes says "Device sync failed". But it shows battery level correctly and also it is able to ping the watch through Find watch function (the watch vibrates). Occasionally Zepp does the AGPS update of the watch, and the update also sometimes takes multiple tries to complete.
What I have tried these days:
restarting Zepp
restarting Bluetooth and location of the phone
restarting Amazfit
restarting the phone
force-closing Zepp
cleaning Zepp cache
unpairing and repairing Amazfit (had to repeat pairing twice - it failed during the last step when preparing the device)
Watch
Amazfit GTS
Firmware version v0.1.2.05
Phone
Nokia 8.1 Android 11
Zepp
7.0.2-play
Now after having written this, I restarted Zepp once more, and suddenly it synced automatically, loaded the stuck workout with all the GPS data and also did AGPS update. But when I do pull down, it again says "Device sync failed".
Why it's so unstable now? Is the watch dying? Is Zepp glitching? Is it some Android update at fault?
I'm having the same issue. Did you ever find a solution?
Exactly the same issue. Same steps were tried also. Have reported this issue through app. No response. Atleast, it is not me alone. Thanks for sharing this issue.
Hi everyone. I found a solution.
Removed all the cache data and also app data in Android app settings for Zepp.
Then uninstalled Zepp completely.
Then reinstalled Zepp from Google Play.
Then reset Amazfit to factory settings.
Then paired Amazfit to Zepp.
Now it seems to be working again without a hitch for two months.
I suspect, the local database was somehow out-of-sync beyond repair and that's what was messing Zepp and it failed when saving data. So, most likely cleaning all the app data was the main thing, and maybe it would work just fine without reinstalling. At first, I was reluctant to clean the app data because I was afraid I would lose all of my workout history, but fortunately, the app was able to reload it from the server. Of course, I lost all the workout data that was on Amazfit itself.