I am completely new to this so please forgive my ignorance. First question, is the T-Mobile G2 Touch the same as the T-Mobile G2 Vision? Because I am having trouble with my G2 Vision. Let me describe the situation. My phone suddenly began having problems. Mainly, it's ear-speaker makes no sound when I send or receive calls, even though plugging in an ordinary pair of earbuds allows me to hear the person speaking. At the same time the mic is affected, because the caller cannot hear me either. However, if I turn on the Speaker option during the call, the outer speaker and mic work properly. The normally loud outer speaker, however, is no longer working if I try to play music on my phone, though it works if I plug in the aforementioned earbuds. (It can make sounds though, because it beeps when I put the phone's volume settings all the way up.) The really strange thing though, is that as soon as I plug in my earbuds my music starts playing. Now, I already tried a factory reset and it didn't work. But before I did the reset, I had another music program on my phone as well, and as soon as I would plug in my earbuds, both music programs would start playing; the one that came with the phone normally, the one I had installed glitching. I really couldn't find any information that fit all these factors and since I know you guys are the experts, I came to you for help. Anyone know what the real problem is and how I can fix it? I would really appreciate any help you could give me.
you wrong section !! This forum htc hero G2,
and not G2 Vision T-Mobile(htc Desire)
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I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
toskanini said:
I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
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Click to collapse
It seems like your internal speaker/ringer inside the phone may be damaged and needs to be replaced. Either a warranty job or replace it yourself if you know what you are doing.
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
toskanini said:
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
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Click to collapse
Not that I know of but this vid might help. They're quite straight forward to disassemble, more so than most HTC's out there!! I'm not sure where you might get a new speaker but maybe E-bay as part of a housing or back chasis?
Good Luck.
Strangely enough, I just had the exact same thing happen to me today. My rear speaker just died, so that I don't hear the phone ring or the notifications. There's no music or keypad sounds, and speakerphone doesn't work. The earpiece works just fine, and if I use headphones I can hear everything, but the speaker in the back of the phone seems to have completely died.
Some questions, if anybody's able to answer them:
I'm using a Telus Hero on AT&T here in the US. Can I still take advantage of the warranty? If so, is this even covered by the warranty? If not, does anybody know of a good place to buy a replacement part so I can replace it myself? Is the part for the CMDA (Sprint) Hero the same speaker?
As for the disassembly of it, I found this thread on HTCPedia that provided a download of HTC's service manual for the Hero.
http://htcpedia.com/forum/showthread.php?t=1706
Update: Thanks to the power of Google search, I've answered one of my questions. I found this website that sells replacement parts for a whole lot of different phones, including the Hero.
http://www.globaldirectparts.com/HTC-HERO-s/5502.htm
I can't vouch for the website at all, I just found it on Google, but at least it might save somebody else the trouble of searching for it.
Exactly the same thing happened to me too..... one day the speaker started crackling, soon after no sound was coming from the external speaker :-(
I opened up the Hero, and there didn't seem to be much dust, an everything looked ok (nothing burnt out or broken)
bjg222, thanks for the links, I was so close to ordering from that website, when I found a Hero on eBay being sold for parts. I missed out on the middle section (with the speaker), so was going to go back and order from global direct parts
Then, bored one day, I thought I'd check out YouTube, even though I had no sound. A few seconds into the first video, the speaker started crackling to life! The video ended with broken sound, so I loaded up another vid, and inexplicably the speaker started working fine!!!
I have no idea how this happened, or what was wrong with it for 3 weeks, but now it is working again, and has been for over a week now.
Just thought I'd let you guys know..... there is hope!
same thing has happened to me.. no sound yet headphones and earpiece work just fine.
the site mentioned above for parts doesnt seem to have a cdma hero speaker.. just the gsm version which doesnt look the same. the hero speaker actually resembles the evo speaker from what i can tell. anyone know for sure?
Hello all,
So my girlfriend bought a fake S5 (yes yes, buying fake things ain't smart, but it works great apart from the music.. and the battery)
Well now, when she wants to listen to music, she plugs in her earbuds and what happens is that the vocals are like too low in volume, they are echoing or just at all not being played. Unless she holds the handsfree button (that button that lets you skip songs, pick up a call, etc.) the music is just messed up.
I tried her phone with my headphones (ofcourse doesn't have a handsfree button) and it works just perfect. We bought new earbuds without handsfree button and that just does the same thing as the headphones she already had.
Now, the guy that sold her this phone told us he bought it from here:
http://www.slmart.com/sdp/1258442/4...msung_galaxy_s5_mobile_phone_copy_cell_p.html
Maybe there's somebody here that can help with this issue? Maybe it's the software or just the hardware? I'm convinced it has something to do with the phone's software, but there is so little to be found about this phone that I figured I'd ask it here.
Thanks in advance for helping!:fingers-crossed:
Thread van be closed, it's a hardware probleme unfortunately. When I Tried it again today the sound played good when my cable was in a certain position, we've contacted the seller trying to discover if all phones have this problem.. If so we'll just gonna have tot accept it
Alright guys, I'm at a loss. I bought a LG G2 off swappa from a guy who has good feedback. Everything checks out...except that the phone's loud speaker isn't working.
I can't use speakerphone, play music out loud, hear my ringtones, etc. The "small" speaker works just fine, and if I plug in head phones, they work too.
So I asked the seller and he claims that everything was working when he had the phone, and he asked me to do a factory reset. Issue is still there.
I thought maybe it was a bad speakerphone (who knows how bounced around these get when being shipped?) So I decided to swap the one from my LG G2 (that has a working speaker phone) with my 'new' LG G2. Well, still no sounds. HOWEVER, my old LG G2 uses the loud speaker from the 'broken' phone just fine. So the hardware must be ok then?
What else could cause the speaker not to work? Anyone know? I needed this phone for a trip and would hate to be without it.
Hi guys,
I need your advice here. I love the music capability of the v10. So my headphones is plugged in the phone all the time while listening to music. However, I noticed that 30% of the time when I receive/make phone calls the mic would just stop working. If I unplug my headphone and replug it back, about 50% of the time it will work again. The other 50% the phone call would end when I unplug my headphones. During all these scenarios the mic would work under speaker mode.
Is this a software issue?? Coz the mic obviously work flawlessly when the phone is unplugged or when it's on speaker mode. Would reboot the phone solve this problem or should I send this unit back to lg??
Thanks in advanced for your help!
I'm having the exact same problem you are. This happened to me once before and it just sort of fixed itself after a while. Do you see a weird little headphone chord icon at the top of your screen? If you do, it means that your phone thinks that a headset is plugged in when it's not, thus not allowing sound - such as music - to output from your external speaker. Mine doesn't even play music through headphones or allow me to hear anyone while making calls if I don't use speaker phone - the person I'm calling can't even hear me.
This is such a faulty issue - and a rarely known or talked about one at best. I'd take it up to your local carrier store and see what they say.
Mic prpblem even without headphone plug-in.
JBlake93 said:
I'm having the exact same problem you are. This happened to me once before and it just sort of fixed itself after a while. Do you see a weird little headphone chord icon at the top of your screen? If you do, it means that your phone thinks that a headset is plugged in when it's not, thus not allowing sound - such as music - to output from your external speaker. Mine doesn't even play music through headphones or allow me to hear anyone while making calls if I don't use speaker phone - the person I'm calling can't even hear me.
This is such a faulty issue - and a rarely known or talked about one at best. I'd take it up to your local carrier store and see what they say.
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Thanks for the reply. I think I will contact LG. However, today I hada mic problem without pluggingin my headphones
Now I know the phone's mic works ~80% of the time. When it works, it works flawlessly. So, do you guys think this might be a software problem??
So I ask this only because I have been unable to find any kind of anything about this anywhere on the web. Wow thats a lot of any's!! Anyways,,,, so I have a ZTE N9519 on Boost Mobile. (Still don't know how if any of you guys have gotten it rooted) <<thats another thread.... found the one on here but cant get Kingroot. besides the point.. I have this Awesome Flagship for a phone and I accidentally was trying to amplify the sound of a Bluetooth speaker with a phone charger cord... Shouldn't have been doing that, cause the headphones were plugged into my phone. So as a result no sparks no death to mu phone at all what so period except for 2 minor well kinda important things... So when I plug headphones into my device now and try to hear a phone call you hear them but not really i mean really super quite and I hear like not really static but kinda like it, or anything through the speaker that you would listen to if you were holding it to your ear is super super quite like you cant even hear really. But if I put it on speaker phone just fine now I know the two are connected to different parts on the board thats why it didn't effect my speaker phone option or Bluetooth. Also know that the headphone jack and oem speaker are close that why it effected both. my question would have to be is their a way do fix it or would I have to buy a new phone. oh and by the way the phone works fine screen touch no glitches nothing really!!! I was surprised as well really just those two things.....