Galaxy S4 won't charge. - Verizon Samsung Galaxy S 4

Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Sent from my SCH-I545 using Tapatalk 4 Beta

---

Is there any indication of a connection being made? If not, you should just wait for the refurb. If you have rooted, I really doubt Verizon will honor the warranty on the broken phone. I wish you the best.
Sent from my SCH-I545 using xda app-developers app

---

sounds like contacts are on the phone side are damaged or the micro usb port is damaged.
Have you plugged into to a pc just to see if it can "see" the device and connect?
You stated it cannot connect to a pc, so i would suspect you have a bad micro usb port.
if you can connect, its not the port, and try taking an eraser and gently swabbing the contacts on the phone side.
also, make sure when you insert the battery there is an actual contact established. sometimes when pulling/pushing the battery in and out, those contacts sink further into the device and finally when you insert a batter the contact is very poor. you may need a tool or tweezer to just VERY, VERY GENTLY raise the contacts if they sunk in to far......but be careful not to pull too hard/much they can snap and you will probably void any warranty......
vwpiper said:
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Sent from my SCH-I545 using Tapatalk 4 Beta
Click to expand...
Click to collapse

---

xander45 said:
sounds like contacts are on the phone side are damaged or the micro usb port is damaged.
Have you plugged into to a pc just to see if it can "see" the device and connect?
You stated it cannot connect to a pc, so i would suspect you have a bad micro usb port.
if you can connect, its not the port, and try taking an eraser and gently swabbing the contacts on the phone side.
also, make sure when you insert the battery there is an actual contact established. sometimes when pulling/pushing the battery in and out, those contacts sink further into the device and finally when you insert a batter the contact is very poor. you may need a tool or tweezer to just VERY, VERY GENTLY raise the contacts if they sunk in to far......but be careful not to pull too hard/much they can snap and you will probably void any warranty......
Click to expand...
Click to collapse
I am having the exact same problem. I have replaced the microUSB charging port on the phone and it still doesnt charge with the new port. I'm not sure what is going on. NEED HELP BIG TIME!!!

---

I'm having the same problem as well. It has been like that for bout a month or so now. I googled it and it seems to be a problem with the s3's and s4's. I'm not so worried about it as I have a spare battery charger and I have the wireless charging receiver on my s4 and it charges my phone just fine.

---

I had this exact problem I believe...tried several different chargers...everthing. Try turning the phone off and see if it takes a charge. When mine was off it would show a gray battery and vibrate every 5-10 seconds. I figured it was an issue with the charging/usb port but all of the sudden my phone started charging normally and is visible by a computer. Lasted for about 4 days and have been in the clear for about 3 days now. No clue what went wrong or why, but try what I mentioned above by charging with phone off for a half hour or so and see if it has charged at all. If you need a new USB port, not all GS4's have the same port, so you must get a verizon specific one (ebay). usually run about $20..or $65 installed at a phone fixing center. I didnt want to lose MDK, so I was prepared to just charge externally, but ended up not having to...yet

---

It happened to me also. I had some intermittent luck with blowing out the port with air from my air compressor. But in the end it just stopped working and Verizon sent me a refurbished one.

---

I Also have this problem!
PLEASE HELP!
I don't know why but my international galaxy s4 running cm 10.1.3 stable isn't charging...
I plug it in to the wall and nothing happens its as if the phone doesn't even know it's plugged in...

---

pcmaster44 said:
PLEASE HELP!
I don't know why but my international galaxy s4 running cm 10.1.3 stable isn't charging...
I plug it in to the wall and nothing happens its as if the phone doesn't even know it's plugged in...
Click to expand...
Click to collapse
Have you tried powering down your phone and seeing if that gray battery comes up and you get the vibrations (while plugged into charger)? You may need a new port, but since your under warranty, you could get a replacement unless you want to charge externally

---

S4 problem after update to 4.3
Hy,
I have a similar problem with my S4 (i9505), won't indicate if it is charging or connect to a computer, but while the charger is conected to S4, the battery level is increasing. When the battery is fully charged S4 is SHUTING DOWN!!!! And it wont start by pressing ON/OFF button, it will only start after I press Vol Down+Power, after goes to Download Mode and press Vol Down .
Tryed in many ways to fix:
- restore-
- hard reset
- changed te battery and charger
-i\ve changed even the usb port (flex cable) and =no results...
All problem started after update to 4.3.... and it is not an isolated case too many people complains about this 'awesome smartphone' with 'awesome issues' .
So, if anyone have any ideea how to solve this issues....
{Sorry for my bad english}

---

Had the same problem...lasted for about a day, I had to take a dry q-tip and clean the charger and the port where the phone charges and was able to get it working again. If you are rooted and are having issues go to amazon or ebay and get a wireless charger and it should take care of your problems as well

---

templton said:
Had the same problem...lasted for about a day, I had to take a dry q-tip and clean the charger and the port where the phone charges and was able to get it working again. If you are rooted and are having issues go to amazon or ebay and get a wireless charger and it should take care of your problems as well
Click to expand...
Click to collapse
Ok....wireless charger...but what about syncing with the PC?
Now I have JB 4.3 , for a custom ROM I need to use usb cable to connect to PC, rigth?.
For me it is annoying, because I do not know for sure if this is caused by updatind to 4.3 or is a harware problem.

---

My wife's phone had this issue last night and this morning; charger or computer, it wouldn't charge. I turned it off, took out the battery, SIM and uSD card and put them all back in. After that it started charging again. I don't know if this will solve the problem long term, but so far it seems to have done the trick...

---

NC_user said:
My wife's phone had this issue last night and this morning; charger or computer, it wouldn't charge. I turned it off, took out the battery, SIM and uSD card and put them all back in. After that it started charging again. I don't know if this will solve the problem long term, but so far it seems to have done the trick...
Click to expand...
Click to collapse
Lucky you...I did more than that, but no result in my case. I found on ''community.verizonwireless'' many more similar cases where ''customers support'' tried to avoid giving the answers for a real solution.

---

Well, our luck didn't hold. My wife's S4 wouldn't charge again last night. I tried another Samsung charger and a different cable but it wouldn't work either. When we left the house she tried it on the car charger and it worked great. Trying various other chargers we found that a kindle charger wouldn't work, but other third party chargers would. Even her PC USB port seems to work and she doesn't have the drivers loaded. For now she replaced the Samsung charger and cable that came with her phone for one that came as part of an accessory pack and it's happy again.
I have no idea what's going on with the thing. I asked one of the guys at the Samsung booth in Bestbuy and all he had to offer was reflashing the ROM or un-rooting it and doing a warranty exchange...

---

NC_user said:
For now she replaced the Samsung charger and cable that came with her phone for one that came as part of an accessory pack and it's happy again.
......and all he had to offer was reflashing the ROM or un-rooting it and doing a warranty exchange...
Click to expand...
Click to collapse
Can you check, please, if your new data cable has 4 or 5 pins(look to the side that connects to your phone )?

---

My first s4 done this. So I ended up with a replacement mdk phone after I figured out if you bend the lil piece in the charging port of your phone (not too much BTW) the charger will slide into the port as it's meant to.
Sorry I can't remember the tech term for that lil pin inside the charging port.
Sent from my SCH-I545 using Tapatalk

---

vwpiper said:
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Click to expand...
Click to collapse
Just going to throw this out there....
I think the S4 is compatible with QI compliant wireless chargers. Amazon has some that are only $20... might be worth the purchase.... hell if I didn't have this tank of a case on I would buy it.
http://www.amazon.com/Lerway-Wireless-Power-Charger-Lumia920/dp/B00E9MUNWU

---

blueangel0508 said:
My first s4 done this. So I ended up with a replacement mdk phone after I figured out if you bend the lil piece in the charging port of your phone (not too much BTW) the charger will slide into the port as it's meant to.
Click to expand...
Click to collapse
Thanks for your answer, but I already did that....I even changed the flex cable with charging port, no luck for me.....
I think this issue it is not hw problem because, look what I did today:
-I put a new Rom , so I used MIUI FOR I9505 from http://forum.xda-developers.com/showthread.php?t=2306650
And now it behaves even stranger:
S4 is ON and wall charger is conected, (LED IT IS OFF but BATTERY IS BLINKING and is charging ) after battery level go up to 100% and disconect the charger, the LED STARTS TO LIGHT GREEN!!!!
So, now shows that is charging when charger is NOT connected?

---

alexmanu said:
Thanks for your answer, but I already did that....I even changed the flex cable with charging port, no luck for me.....
I think this issue it is not hw problem because, look what I did today:
-I put a new Rom , so I used MIUI FOR I9505 from http://forum.xda-developers.com/showthread.php?t=2306650
And now it behaves even stranger:
S4 is ON and wall charger is conected, (LED IT IS OFF but BATTERY IS BLINKING and is charging ) after battery level go up to 100% and disconect the charger, the LED STARTS TO LIGHT GREEN!!!!
So, now shows that is charging when charger is NOT connected?
Click to expand...
Click to collapse
Huh that's weird. How did you get miui to run on our phone? You've got the i545 right? I've been jonesing for miui ha.
As for the issue wish I could help you out...thought pushing that part would work
Sent from my SCH-I545 using Tapatalk