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ok so i have a tmobile tp2 and been having it since the first week it was released.
for the pass couple of days the call, home, and back buttons wont function like they need to.
also when i slide my keyboard up the screen goes completely black even when i close my keyboard, the only way to fix it somewhat is to keep pushing the sleep/wake button untill it turns back on.
my guess is that maybe something like a cable became loose and is causing it to have these problems, and i just wanted to hear what you guys have to say about it, or what you think the problem is and what you would recommend to fix it because i cant afford to buy a new phone for quite awhile.
Posting in the Accessories forum might not be your best shot at an answer.
lilchicano said:
also when i slide my keyboard up the screen goes completely black even when i close my keyboard, the only way to fix it somewhat is to keep pushing the sleep/wake button untill it turns back on.
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Sounds like an app running to me. Even File Explorer (when searching the Windows folder) can cause my phone to hang for a long time. I would check in task manager to see if something is running. You can also try and app called "Clean Ram", it works great. The other option is a hard reset, to ruke out software issues. It could be harware, but I doubt it.
Miami_Son said:
Posting in the Accessories forum might not be your best shot at an answer.
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Very true.
It's likely a loose cable as you presumed. Hopefully you still have time left on your warranty.
I hate to be the oen to say it, but it sounds like your ribbon cable is going.... My son had the same thing happen on his Kaiser/Tilt (Grandpa to this Phone)... It started like you said... then got worse over the matter of a few weeks... His screen woudl only work when it was closed... the buttongs on the screen housign stopped working properly... then his memorycard reader (it was in teh screen part on that phone) went nuts... got to the point where that phoen was basically useless... I hope that isn;t your problem, but it sounds like it..
Teej53214 said:
I hate to be the oen to say it, but it sounds like your ribbon cable is going.... My son had the same thing happen on his Kaiser/Tilt (Grandpa to this Phone)... It started like you said... then got worse over the matter of a few weeks... His screen woudl only work when it was closed... the buttongs on the screen housign stopped working properly... then his memorycard reader (it was in teh screen part on that phone) went nuts... got to the point where that phoen was basically useless... I hope that isn;t your problem, but it sounds like it..
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yeah i can pretty much say that it is the cable since i could still slide my keyboard but the screen just looks fuzzy like and when i close it, it takes time to adjust back to normal. so basically now its just an all touch screen phone to me now... sort of sucks since i miss using the keyboard so much.
and yeah the buttons got worst now to a point where none of them worked but somehow the back button started working again so thats the only button that does work now.
and a new problem started occuring in the last few days, the screen would turn on by itself with even a slight bump around where the battery is located, it really sucks for me cause it kills my battery faster and it just starts opening up random apps while its in my pocket.
I would like to hear what finally happened. People don't forget we are using WM phones. So no matter what the problem, hard reset before deciding!
schumifer1 said:
I would like to hear what finally happened. People don't forget we are using WM phones. So no matter what the problem, hard reset before deciding!
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wow super late response to this.
but my final verdict is that it was the flex ribbon cable that is the issue.
my TP2 doesnt even show anything no more, its still functional but you just cant see whats goin on with the screen because its like its turned off.
it stopped working on me on dec 25,2010 (what a great present from the phone, huh?) to how i described it.
so now im using my sisters old HTC dream, but even this one is starting to have an issue with the ribbon cable too! i just get bad luck with these phones now i guess.
edit: oh yeah i still have my Rhod210 just sitting on my desk till i get it fixed... oh how i miss my TP2!
Another late response then
Fixed it yet, have you?
this occasionally happens to my phone too, that it, the screen blanks out sometimes. the cause in my case is pocket lint. since it's hayfever season, i carry tissues in my pocket which kind of disintegrate to confetti after a while. while my tp2 is in my pocket, these tissue particles tend to get in behind the ribbon cable and cause some kind of blockage. by just blowing in around the ribbon cable area, it tends to clear out those fluffy bits and the screen is working again. so don't carry tissues in your pocket with your tp2
schumifer1 said:
Another late response then
Fixed it yet, have you?
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i actually took the time to open up the touch pro2 all the way today for a full diagnosis on it, and i was right. it was the cable. where the cable is exposed when it tilts, it looks like it sort of got stripped around that area. im not sure how but it left part of the cable exposed which im guessing is whats causing it to have the issue. i was taking a couple of pictures as i was disassembling it, but i forgot to take a picture of the cable itself to show you what i mean. maybe ill disassemble it again tomorrow so i can take a pic! =)
but yeah im still using the g1, and i finally fixed it! (ended up bricking a g1 so i used the other as replacement parts on it) but hopefully not for long cause graduation is tomorrow for me, and i MIGHT end up getting a new HTC phone as a graduation present from the family. so i hope that does happen!
ok so i reopened the touch pro 2 and took a pic of the cable to show you what i ment.
I bought my Eris off of a friend who bought it from Verizon. so im not the original owner. But when i bought it he thought it was broken because it wouldnt turn on but for a sec (long enough to see 3 androids skateboarding for like a half second) and then turn off. Turns out it was just the battery ($20 for the phone, another $18 for batteries, i got a deal ) but before we realized it was the battery, i went all surgeon on it and took it apart to see if the charge port was loose (the battery wouldnt charge) in the process i ****ed up the track ball and the microphone (still worked, just mic would go in and out, and trackball only scrolls left and right.) Now the microphone has stopped working completely, could i call verizon and say my microphone doesnt work anymore and they replace it? Or would they not do that because im not the original owner/the phone has been taken apart (of course i wouldnt tell them that, but would i have to send them the phone first, thus they discover it had been)
The warranty is void if the phone has been taken apart (yeah they could tell real easy). Besides, the warranty doesn't transfer if the phone is sold to someone else. Only the original purchaser has the warranty. Sorry but seems like your screwed. Good thing you didn't put too much money into the phone.
Sent from my rooted HTC Droid Eris with Tazz Froyo Vanilla 17
Alright :\ thanks for the info, im due an upgrade so i guess i better start savin up for the droid 2. back to the Touch Pro for now :'( lol
Was this a question or wishful thinking? I'm pretty certain that they have a very tiny sticker on there somewhere that says if it is removed that your warranty is void, and you have to take that sticker off to take the phone apart because one of the screws in below it. I recall seeing it when I was considering taking one of many of my Eris's apart to fix the track ball issue.
a little bit of both, however the piece of black adhesive over the screw on mine said nothing, it was just black plastic with adhesive backing. its alright tho, incidentally after leaving it off for a week, i picked it up to play with it and the microphone works again. so whatever, ill use the wonky thing til it freaks out on me again i suppose, or til i get the droid 2 in white
botnryan said:
Alright :\ thanks for the info, im due an upgrade so i guess i better start savin up for the droid 2. back to the Touch Pro for now :'( lol
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Put Android on your TP. The XDAndroid project is very nice for that.
Yeah I had it on my tp but its not very stable plus battery life sucks even more than the eris
Sent from my Eris using XDA App
I just can't freaking stand it.
Starting about three weeks ago I have been having major problems with my Streak doing spontaneous restarts. I tried everything. Nothing worked.
I went as far as to use the Wiki instructions to install a version one generation old on the phone so that it would do an over the air update to the current release, which it did. Didn't help. Whenever I used the phone for a long call or to play a game or use navigation, anything that kept it actually doing something for several minutes, it would start rebooting. Sometimes it would freeze to where I had to pull the battery. I even bought a disposable phone while on vacation so I could have something I could count on.
So last week I called Dell support and described what is going on. When the tech heard the symptoms and that I had already done a factory reset and fresh loads and more factory resets, he quickly decided to replace the phone.
I have had the phone since April 2011 and in May I dropped it in my living room. It has worked perfectly but does have a crack in the glass that is purely cosmetic and is not why I tried to get it replaced. The phone has worked perfectly until recently.
I'm banging my head on the desk because, wouldn't you know it, the phone has been working perfectly since I called in. We didn't do anything, just talked about the phone, and it has had one restart in the last week. As a test, I used the Navigator for the 30 mile commute home from work. My wife called me, the phone answered, worked flawlessly on speaker, and when she hung up the Navigator came right back up as smooth as you could ask for. The one game I play right now (Grave Defense) has worked flawlessly except for one restart in the middle of a game. I couldn't ask for the phone to be better.
So what do I do when the replacement arrives? I'm not sure if I trust the phone not to start screwing up again, but I'm going to be sending back a phone that is apparently working fine but has a cracked glass. We all know the entirely reasonable conclusion they will come to.
So what should I do?
Maybe you should call Dell and tell them that the screen is cracked. Find out if they will even take it back. They may not, and wind up charging you for the new one. I've not heard of them doing this, mind you, but it sounds possible.
They may just tell you to send in the old one anyway, but you may as well let them know that the screen is cracked, since they are going to find out when they get it. Hopefully since you already have a return authorization, it wont matter...
Has anyone noticed it seems to be easier to get a replacement since they EOL'd the Streak?
Sent from my Dell Streak using Tapatalk
Maybe they're trying to clear out stock?
I had no problem sending it back with the cracked glass as long as the problem had nothing to do with the glass. Now the damned thing is working, so I have an issue with it.
I really don't understand this phone. I didn't change anything and it is like a different phone.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Oh, I thought the screen cracked after you called them.
Nevermind. As long as you disclosed the cracked screen, don't hesitate to send it back. If it was bad once, no reason to think it wont be again.
There are definitely some flaky ones.
From some posts I've read, it does seem as though they are being unusually friendly about returns lately. Prolly just my imagination...
Sent from my Dell Streak using Tapatalk
slaydog said:
As long as you disclosed the cracked screen, don't hesitate to send it back.
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Oh, I never said I did that. I don't want people to think they are knowingly taking back units with cracked screens. The tech didn't ask if it had ever been dropped and I didn't see the point in volunteering the information as it had nothing to do with the problem I was having. I know that is not exactly taking the high road, but as I said, the screen isn't why I'm exchanging it. I considered swapping my cracked screen and the unbroken one from the replacement and sending my flaky phone back with the good screen, but they would probably notice that the phone had been dismantled and assume that is the source of the problem. I'm between a rock and a hard place here, but it's my own fault. I'm probably going to end up with a bill for the replacement phone, but I'll cross that bridge when I come to it.
I'm mostly just astonished at how freaking strange the behavior of this phone is. It was working fine then lost its mind for about three weeks and then decided that it was going to start working the way it is supposed to again with no interference from me. It was flaky in the morning, I did nothing to it, and that afternoon it started behaving itself.
Well, it froze up good yesterday. Tried everything short of swinging a dead cat over my head in a cemetary at midnight and got it working again, just in time to retire it.
When I got home the replacement was waiting for me. Smooth as silk. I played the hell out of my new favorite time sucking game last night (Stupid Zombies) and not a single hiccup. I'd love to lose some of the extra apps, but I think I am going to leave well enough alone this time. Now I need to find out how much Dell is going to bill me for returning a unit with a cracked screen, but I'll worry about that when it happens.
Dropped from my night stand to the floor. Even has a case on it. Will no longer turn back on, tried everything possible. I'm a little confused, I know the phone wasn't made from the greatest material, but this is a little ridiculous. I pre-ordered it for $750 a couple weeks before release, I can't accept that my investment is ruined from a very minor accident.
Probably a long shot, but can anybody think of what could have possibly happened inside the phone that could cause this non-operation? Perhaps something came loose or just broke off? I'm so desperate, I just might disassemble the whole thing and put it back together out of hopelessness. I'm going to contact the UK Samsung soon as I can and see if there is anything I can do, but I doubt that will get anywhere. See I KNEW the ONE time I didn't buy an Otterbox for my phone, something like this would happen. The SGSIII is just too damn big for an Otterbox.
TheFullSpectrum said:
Dropped from my night stand to the floor. Even has a case on it. Will no longer turn back on, tried everything possible. I'm a little confused, I know the phone wasn't made from the greatest material, but this is a little ridiculous. I pre-ordered it for $750 a couple weeks before release, I can't accept that my investment is ruined from a very minor accident.
Probably a long shot, but can anybody think of what could have possibly happened inside the phone that could cause this non-operation? Perhaps something came loose or just broke off? I'm so desperate, I just might disassemble the whole thing and put it back together out of hopelessness. I'm going to contact the UK Samsung soon as I can and see if there is anything I can do, but I doubt that will get anywhere. See I KNEW the ONE time I didn't buy an Otterbox for my phone, something like this would happen. The SGSIII is just too damn big for an Otterbox.
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Stupid question: tried battery pull, leaving it on the charger for a while? Does the LED come on while hooked to the charger? Tried a usb jib?
Sent from my tricked out AOKP GT-I9300
spamcakes said:
Stupid question: tried battery pull, leaving it on the charger for a while? Does the LED come on while hooked to the charger? Tried a usb jib?
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Yup did it all, even brought it into AT&T and they tried putting a different battery in it from another SGSIII. Nothing comes on, no LED, no sounds. Very strange, the only thing I can possibly think is that it is defective because no phone in existence should stop working so easily.
TheFullSpectrum said:
Yup did it all, even brought it into AT&T and they tried putting a different battery in it from another SGSIII. Nothing comes on, no LED, no sounds. Very strange, the only thing I can possibly think is that it is defective because no phone in existence should stop working so easily.
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Any updates?
Definitely request a replacement, had mine drop from really long distances and had no scratches / still functions perfectly.
I've heard of Galaxy S3s suddenly losing power altogether ie. totally unable to power on etc. My telco CSO told me that it was a hardware defect found in the first batch of phones. That might be your problem and the fall could just be a coincidence. Definitely request for a replacement. And maybe get an Otterbox this time? I'm using a Commuter and I don't find it too bulky at all! Cheers.
Mine took a 4 feet chest height lunge screen first on the tiled floor during the first week i got it and there are no scratches, dents or cracks it still works perfectly today probably the hardware defect he mentioned.
Sent from my GT-I9300 using xda app-developers app
Skander1998 said:
Any updates?
Definitely request a replacement, had mine drop from really long distances and had no scratches / still functions perfectly.
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I've yet to get ahold of the UK Samsung, as the US Samsung doesn't handle the GT-I9300. My backup phone has an issue calling the international number, so as soon as I get another phone I'll have to give them a call and see what they can do.
xxfreakazoidxx said:
I've heard of Galaxy S3s suddenly losing power altogether ie. totally unable to power on etc. My telco CSO told me that it was a hardware defect found in the first batch of phones. That might be your problem and the fall could just be a coincidence. Definitely request for a replacement. And maybe get an Otterbox this time? I'm using a Commuter and I don't find it too bulky at all! Cheers.
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That would make a lot of sense, seeing as a lot of other people have had their share of drops with the SIII and it still works fine, as most of todays smartphones should. I really hope Samsung will be able to do something about it, I recently lost one phone I just bought in the mail (sent to wrong address, stolen off porch, $430), and if I lose this one that's about $1200 in phones in the past 2 months.
So I screwed up my RAZR by changing system files with root. Summary: Recovery not an option, fastboot only way to go, but, the battery died.
I tried making a motorola factory cable. I tried hotwiring the battery. When all was said and done, I got nowhere.
Then I got my buddies RAZR. Not sure what he did to it, but the screen is shattered. So my thought was, of course, I can use his phone to charge my battery! :laugh:
It doesn't work. I ask my friend about it, this is what he tells me.
Him: "When we were disabling the phone she lady said that it may turn off the phone completely"
Me: "WHAT?"
Him: "I don't that's just what that verizon lady said. I'm guessing that the phone is all connected by radio waves and crap"
Me: "WHAT?"
Him: "Apparently turned it off"
Me: " Turned...it...off."
Him: "I guess so if it no worky"
Me: "WHAT?"
Him: "with newer phones like that they are able to actually turn on and off the phone and other crap like that"
Me: "WHAT?"
So. I ask you XDA. Once again. Can ya help me...help meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
WHAT?
Seriously though, your friend said that a verizon employee disabled his phone? How? did they send a zip and have him install it? What are the circumstances preventing this from being verizon goofing up his gear, warranting them to replace it? Did he already goof it up? Was it already not turning on when he called, and after trying for a bit, verizon verified fubar?
Draxin said:
WHAT?
Seriously though, your friend said that a verizon employee disabled his phone? How? did they send a zip and have him install it? What are the circumstances preventing this from being verizon goofing up his gear, warranting them to replace it? Did he already goof it up? Was it already not turning on when he called, and after trying for a bit, verizon verified fubar?
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Thank you for replying.
As mentioned above, his screen is shattered. Pretty nicely too. Of his own doing. I would assume he went in to the Verizon store, and the conversation above followed. There should be nothing wrong with the ROM. I have no idea what they could have done to it.
I will tell you this though. I took out his battery, put in mine. Here's what I've got.
When plugging into a charger I get one of three results.
1. White LED that turns on and immediately shuts off
2. Faint...and I mean faint...red LED for a split second that fades
3. Nothing.
Another buddy of mine asked me what happens when I hold the volume down and power for 10 seconds (no not trying to load bootloader)
Zilch. Nada. Nothing happens.
I was looking over at ifixit.com at how to dismantle a RAZR.
Theoretically, using that guide, I could take this screen shattered RAZR's motherboard and attach it to my ROM corrupted RAZR's screen.
If:
1. His motherboard is also destroyed
2. Verizon somehow deactivated the motherboard itself or wiped the rom
3. That guide and others mentioned that there is one unit that once you take apart can not be put back, you have to order a new put together unit. I believe it was talking about the camera area, not sure.
3a. Assuming the camera area is non-replaceable, the phone will not work without it.
3b. They weren't just talking about that protecting cover over the area.
I am much better at fixing problems on a device, then fixing a device itself. Obviously.
Thanks again for replying.
Honestly I am suspecting your friend is mistaking verizon removing his plans from the phone, with bricking it. I haven't heard of verizon intentionally bricking someones phone, even with a cracked screen. the only way I could even see them doing that is with an OTA file, or had him download a corrupted zip, then install it which with a cracked screen is unlikely on both accounts since both actions require user input. If the phone wasn't event on, then it would be impossible. And I mean, why would they do that? If anything they would just want it sent in, not nuke it, then hand it back to the customer. Doesn't mean phone is not screwed( I had a droidx meet a terrible fate via 12 foot drop, screen down onto bricks) just that if it is, it isn't verizons doing. Depending on what happened to it, the board could be all sorts of goofed, and the screen is just what you can physically see.
In light of that, have you considered swapping the screen/digitizer of your bricked phone with the cracked one?
http://www.youtube.com/watch?v=I0fSED86mLs
Less messy, less risk, though she won't be as water resistant then, but it is the same steps as disassembling the phone for the motherboard, and you don't have to disrupt as many components, so less opportunity for error.
If you do it, remember that the screen and the digitizer MUST be replaced as a unit
Draxin said:
In light of that, have you considered swapping the screen/digitizer of your bricked phone with the cracked one?
http://www.youtube.com/watch?v=I0fSED86mLs
Less messy, less risk, though she won't be as water resistant then, but it is the same steps as disassembling the phone for the motherboard, and you don't have to disrupt as many components, so less opportunity for error.
If you do it, remember that the screen and the digitizer MUST be replaced as a unit
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Click to collapse
Screen and digitizer, which will be one unit when I take it out of my bricked phone correct?
A second question, even more stupid...what do you think the changes are that my buddies phone is fine and this will work?
In other words, could his phone not be turning on solely because the screen is damaged? Is that likely?
If I were to get this to work the easy way, I would eventually do it the hard way (take his motherboard for my unit) because mine is a bit shinier.
Thanks again.
EDIT: Just an FYI, I'm not stalling on doing this, I currently don't have Torx screwdrivers, I will get hold of some soon. I have been able to get out the batteries with pliers so far.
They are attached, but you can accidently separate them, which then you could be screwed, i personally have never done it so i would suggest you watch and read several tutorials to make yourself really comfortable with the process.
As far as your buddies phone... Completely dependent on how the phone dropped, and how much impact on what part of the phone.... The drop might have knocked the battery circuit loose.... Damaged the camera or other part of the phone disrupting a circuit, or the shock if the drop could have severely damaged the board.... Only one way to find out
Sent from my DROID RAZR using xda app-developers app
:laugh:
Draxin said:
They are attached, but you can accidently separate them, which then you could be screwed, i personally have never done it so i would suggest you watch and read several tutorials to make yourself really comfortable with the process.
As far as your buddies phone... Completely dependent on how the phone dropped, and how much impact on what part of the phone.... The drop might have knocked the battery circuit loose.... Damaged the camera or other part of the phone disrupting a circuit, or the shock if the drop could have severely damaged the board.... Only one way to find out
Sent from my DROID RAZR using xda app-developers app
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Sir I salute you and thank you for your input and advice. -Tyler
Your welcome, good luck
Sent from my DROID RAZR using xda app-developers app
Draxin said:
Your welcome, good luck
Sent from my DROID RAZR using xda app-developers app
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It worked! I put my buddies motherboard onto my phone! Or you could say I put my screen onto his motherboard same difference. Thanks for the help. I picked up an awesome tool set, and used the ifixit guide. WOO!
IDKHow2ShaveWithaRAZR:/ said:
It worked! I put my buddies motherboard onto my phone! Or you could say I put my screen onto his motherboard same difference. Thanks for the help. I picked up an awesome tool set, and used the ifixit guide. WOO!
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Sweet!! Glad it worked out for you:highfive:. Now be careful with your system files :laugh: