so my friend at work has the HTC one for tmobile, always had service here.
then today he has NO reception OR service at all, cant even call 611, shows bars with a "X" over the bars as if there isnt a sim in there, but doesnt show the SIM icon on status bar, i put his sim in my nexus 4, worked fine, and my sim in his phone and IT DIDNT WORK
i had him wipe everything and reflash his rom and that didnt fix it.
hes going to reflash everything back to stock
but i was just wondering if anyone had an suggestions ????
so far we reflashed the rom, tried changing FAST.tmobile apn to epc.tmobile to see if that would have any effect but no.
tried changing from cdma/gsm/lte to cdma/gsm only and didnt work as well
THANKS IN ADVANCE!
Did he pay his bill...? Nvm I see his SIM worked in your phone
You do know, that it's fast.t-mobile.com (with the hyphen) right? If he recently changes apn's and forgot the hyphen that could be an issue.
ingenious247 said:
Did he pay his bill...? Nvm I see his SIM worked in your phone
You do know, that it's fast.t-mobile.com (with the hyphen) right? If he recently changes apn's and forgot the hyphen that could be an issue.
Click to expand...
Click to collapse
I don't think the APN has anything do do with the phone working - only data.
---------- Post added at 09:32 PM ---------- Previous post was at 09:31 PM ----------
bodom_hc said:
so my friend at work has the HTC one for tmobile, always had service here.
then today he has NO reception OR service at all, cant even call 611, shows bars with a "X" over the bars as if there isnt a sim in there, but doesnt show the SIM icon on status bar, i put his sim in my nexus 4, worked fine, and my sim in his phone and IT DIDNT WORK
i had him wipe everything and reflash his rom and that didnt fix it.
hes going to reflash everything back to stock
but i was just wondering if anyone had an suggestions ????
so far we reflashed the rom, tried changing FAST.tmobile apn to epc.tmobile to see if that would have any effect but no.
tried changing from cdma/gsm/lte to cdma/gsm only and didnt work as well
THANKS IN ADVANCE!
Click to expand...
Click to collapse
Sounds like hardware - time for a warranty replacement.
Was this bought from T-Mobile.. or from a private seller, who may have stopped making his payments, making the phone itself blacklisted (thus not affecting his SIM card)
apn did have the hyphen
he bought it off craigslist 5 months ago, he just called tmobile, turns out it was an unpaid phone from the previous owner :/
Sucks bro.
Related
It seems that everytime I plug my phone to the charger for few hours, it goes into Emergency calls only mode where I have no data and no calls incoming nor outgoing. Only way to solve it is to restart the phone or turn Airplane mode on and off to reset. Is this a common problem ? Could it have happened from unlocking my boot loader and rooting ?
I'm considering switching to the custom ROM "the base" in order to maybe solve this
Well I think this is new. Could just be a bad sim card. I don't have this problem and I haven't seen anyone else mention having it. I'd go to where ever I got it and have them swap the sim and if that didn't work the phone.
I would open the sd card/sim card cover and make sure sim is inserted fully. It should lock into place and need to be pushed in further to eject. I used a paperclip to push it in.
adfurgerson said:
I would open the sd card/sim card cover and make sure sim is inserted fully. It should lock into place and need to be pushed in further to eject. I used a paperclip to push it in.
Click to expand...
Click to collapse
I second using a paperclip to make sure the SIM seats properly.
Sent from my LG-E970 using XDA Premium HD app
I actually had this happen to me like two days ago. I had just texted someone before walking to the lower level of a mall to go shopping. I took a look at my phone a little later and my phone was stuck on Emergency Calls with no data coming in. The carrier on the status bar wasn't even there anymore. Restarted my phone and all was fine. Not sure what caused it.
I've had this the last two days in areas I've always had great service. Wonder what's up with it.
Sent from my LG-E970 using Tapatalk 2
You guys in gsm/wcdma/lte auto or gsm/wcdma preferred?
whiteguypl said:
You guys in gsm/wcdma/lte auto or gsm/wcdma preferred?
Click to expand...
Click to collapse
Is there a way to change this? I can't find it in settings...
Sent from my LG-E970 using Tapatalk 2
droidiac13 said:
Is there a way to change this? I can't find it in settings...
Sent from my LG-E970 using Tapatalk 2
Click to expand...
Click to collapse
Base rom has this enabled, or you need to be rooted and edit build prop.
I had this happen last week. I did the airplane mode toggle to clear it... but it freaked me out for a few minutes.
Running The Base, sk8r's kernel during install, no change to the LTE setting, no crazy mods applied.
I also sit in a nearly-dead-zone at work, and I have lost the data connection. Moving into the clear does not fix the issue. Reboot has been required.
This Android App Might Help
I had just the same problem with my Samsung Galaxy S2 with UK mobile provider Three.
I eventually wrote an app called which reconnects whenever it detects that the phone has got locked into Emergency Calls Only.
Maybe it will be of use to you. Search Google Play for "Cell Reconnect". Seems I'm not allowed to post links here yet...
Figured it out for my phone
I got a refurbished LG optimus G E970 from a seller online and had this issue the second day of using it. I checked to see if it was the SIM or SD card by putting them into my old phone, but that wasn't it because the old phone still functioned properly making calls/messages. I even did a factory reset on the phone. Still didn't work. I finally just decided to change the mobile networks to my provider's GSM network and it worked. Not sure why it didn't work in the first place since I never changed the network, but this did the trick.
CyCloud said:
I got a refurbished LG optimus G E970 from a seller online and had this issue the second day of using it. I checked to see if it was the SIM or SD card by putting them into my old phone, but that wasn't it because the old phone still functioned properly making calls/messages. I even did a factory reset on the phone. Still didn't work. I finally just decided to change the mobile networks to my provider's GSM network and it worked. Not sure why it didn't work in the first place since I never changed the network, but this did the trick.
Click to expand...
Click to collapse
Hello. Could you please elaborate on how you fix that issue? I'm currently on T-mobile and my unlocked AT&T LG E980 is losing signal like crazy, just briefly loses signal and goes into emergency mode only. It is so annoying though. Would really appreciate any insight on it. Thanks.
---------- Post added at 05:58 AM ---------- Previous post was at 05:36 AM ----------
adambuckley said:
I had just the same problem with my Samsung Galaxy S2 with UK mobile provider Three.
I eventually wrote an app called which reconnects whenever it detects that the phone has got locked into Emergency Calls Only.
Maybe it will be of use to you. Search Google Play for "Cell Reconnect". Seems I'm not allowed to post links here yet...
Click to expand...
Click to collapse
Will try it. Thannks..
Yesterday I bought an i717, an unlock code so I can get it working on T-Mobile, and put the newest Cyanogenmod nightly on it.
I noticed that my data speed was stuck on Edge and found out with some searching that this was common problem. I went to this thread and have followed it's instructions but now I've hit a wall and can't figure it out.
I've flashed both the radios that should work but am getting no working results. Can anyone offer me a hand with this? I would greatly appreciate it.
I don't have T-Mobile but suggest try different ROM. Also make sure have most recent twrp
affiatic said:
I don't have T-Mobile but suggest try different ROM. Also make sure have most recent twrp
Click to expand...
Click to collapse
I'll give that a shot, thanks
Thanks for the reply. I tried all that, new TWRP and all kinds of different ROMs but the problem persists. I did notice one thing however, and that was when the phone had the ROM flashed on it, brand new (like just after a factory reset), 4G worked really well. That is up until I turned the wifi on. Turning the wifi back off, and/or restarting, and/or clearing cache and dalvik will not get the 4G connection back. I'm at a loss. Also if I try flashing a different radio I'll have the disappearing APN problem. So for now I'm stuck with EDGE.
What other options could fix this? Could the build prop be making a fuss? I don't really know where to go.
It sounds like your sim isn't a 4g provisioned sim. The APN would stick if the sim was appropriate.
rangercaptain said:
It sounds like your sim isn't a 4g provisioned sim. The APN would stick if the sim was appropriate.
Click to expand...
Click to collapse
I think my SIM is provisioned, it works fine in any other phone from tmobile. in my gs2 I had it worked fine. that was a few days ago.
sensationfan623 said:
I think my SIM is provisioned, it works fine in any other phone from tmobile. in my gs2 I had it worked fine. that was a few days ago.
Click to expand...
Click to collapse
Tho I guess a new SIM card could be worth a shot.
This is "The Answer Post"
I got it! It was in the mobile network options. Since this is an ATT phone with an ATT radio I had to think a little differently, since I'm used to T-Mobile settings. The "Data Roaming" and "National Data Roaming" check boxes were unchecked. Again, being an ATT radio I guessed that these needed to be on. Once doing that I went down to network operators to manually select "T-Mobile" as my network. Once I did, voila! 4G connectivity now works like a charm.
Just wanted to let the internet know, in case someone else needs this.
Good save!
So I have a Note 2 and a HTC one, for about three weeks I used my HTC one and then i switched back to my note 2. Yesterday I wanted to use my HTC one but every time I insert the sim card I get a no service message. what can I do to fix this?
I did not root the phone BTW.
Have you found a resolution? I just ran into the same problem. Phone was working great, then one Sunday afternoon it just stopped getting a signal. It's not the SIM as it works fine in my old SGSII (had to make SIM adapter). I am rooted and unlocked and running non stock recovery but still on stock kernel/radio. Haven't contacted HTC yet for obvious reasons.
I've had this happen a lot with my phone on tmobile. I live in a concrete basement apartment where there's no reception and if the phone goes more than 15 hours without any signal I almost always(80%ish) have to call tmobile and have them deactivate/reactivate the sim from their end.
A fix you can try that they swear "usually works" is go to settings/mobile data/network operators/search automatically
If that doesn't work then try settings/mobile data/access point names/menu/reset to default
Apparently these settings can be reset pretty easily when the phone doesn't connect to a network for a bit, but all this might just be a tmobile thing
I have a bit different problem - I bought HTC One from T-mobile and unlocked it. I tooked it with me to Europe and device does work with american sim (ATT and TMO) but it wont recognize any of my national carriers. Insterting simcards(perfectly working) does not give me reception or anything. Sim cards are the same thing in EU and US I think - also those are GSM phones. I have friends having same problems with their S4 from AT&T in Europe. Does anybody know something to help make this device work?
OP - this happened to my Wife's phone for no apparent reason one day. I simply removed & reinserted the SIM and rebooted a couple of times, hasn't had a problem since.
dvdfan said:
I have a bit different problem - I bought HTC One from T-mobile and unlocked it. I tooked it with me to Europe and device does work with american sim (ATT and TMO) but it wont recognize any of my national carriers. Insterting simcards(perfectly working) does not give me reception or anything. Sim cards are the same thing in EU and US I think - also those are GSM phones. I have friends having same problems with their S4 from AT&T in Europe. Does anybody know something to help make this device work?
Click to expand...
Click to collapse
I changed my SIM for a new one. Seems like a new SIM cards are a bit different from the old ones because after I did that I had no problems
Wysłane z mojego HTC One przy użyciu Tapatalk 4
Same problem here. I am on paranoid android though so maybe that has something to do with it. When I go into the settings to connect to the t mobile network, it says "your sim card is not authorized" or something like that. Maybe it's cuz I haven't paid my bill for 2 months? Lol but I don't think that's reason for them to block my sim :/
Sent from my HTC One using xda app-developers app
I had the same problem and I had to restart my phone sometimes several times a day, sometimes I had to remove the sim card enclosure and reinsert it in order for my phone to get a signal. So I contacted HTC and they told me that I probably had a defective sim card enclosure so they sent me a new one. After I installed the new sim card enclosure with the same sim card I had before the problem went away. I've been without any problems for the past four months or so since I got the replacement sim enclosure
type *#*#4636#*#* -> phone information -> make sure GSM/WCDMA/LTE Auto selected and Turn off radio
If you see turn on radio click that to turn on the radio. Is some cases the radio gets turned off and a reboot doesnt fix. This is the only way I know to recover it.
I've this same issue!
Did anybody found a solution?? I already tried everything... but seems like the phone is not blacklisted.. in case it is, something I can do? besides change my IMEI.
Thanks!!
Stranyer said:
I've this same issue!
Did anybody found a solution?? I already tried everything... but seems like the phone is not blacklisted.. in case it is, something I can do? besides change my IMEI.
Thanks!!
Click to expand...
Click to collapse
Make sure your Apn is set up correctly. If you go to settings>Mobile Data>APN you can see your apn and compare it to other tmoblie ones
ayo234 said:
Make sure your Apn is set up correctly. If you go to settings>Mobile Data>APN you can see your apn and compare it to other tmoblie ones
Click to expand...
Click to collapse
Yea, the APN is set up correctly.
Thanks for answer!
No network on my htc one m7
Please I need help. My HTC one m7 which is unlocked is continuously dropping the network. I have less than 3 hours network a day. I have done system reboot severally but its not fixing the problem. Please someone should help me.
Shane_pcs said:
type *#*#4636#*#* -> phone information -> make sure GSM/WCDMA/LTE Auto selected and Turn off radio
If you see turn on radio click that to turn on the radio. Is some cases the radio gets turned off and a reboot doesnt fix. This is the only way I know to recover it.
Click to expand...
Click to collapse
I know this is an old post, but I just had this problem and this solved the day! Thanks! (m7 Dual Sim)
Glad I could help.
Shane_pcs said:
type *#*#4636#*#* -> phone information -> make sure GSM/WCDMA/LTE Auto selected and Turn off radio
If you see turn on radio click that to turn on the radio. Is some cases the radio gets turned off and a reboot doesnt fix. This is the only way I know to recover it.
Click to expand...
Click to collapse
Same issue with M9. Radio is off and pressing that button does nothing. Radio will not turn on. Any ideas?
i bought htc one M7 in kenya but it shows no service when i insert the working sim. please guide me on this.
Radio chip
I wonder if anyone can help please. My M7 can't connect to the network. The radio isn't turned off, I checked using the code given by Shane_pcs, so I know it is a hardware problem. I suspect the radio chip has worked loose somehow and isn't making contact like it should. Any tips on how to resolve this please? I have seen a tear down of the M7, but don't know if anyone on here has attempted to secure the radio chip before...not even sure what the chip itself looks like. Any ideas please? Thank you.
Shane_pcs said:
type *#*#4636#*#* -> phone information -> make sure GSM/WCDMA/LTE Auto selected and Turn off radio
If you see turn on radio click that to turn on the radio. Is some cases the radio gets turned off and a reboot doesnt fix. This is the only way I know to recover it.
Click to expand...
Click to collapse
I tried to turn on radio but it isn't turn on...plz help me
---------- Post added at 09:03 AM ---------- Previous post was at 09:01 AM ----------
Simkill666 said:
Same issue with M9. Radio is off and pressing that button does nothing. Radio will not turn on. Any ideas?
Click to expand...
Click to collapse
R u fix ur problem/?
It worked!!
Thank u very much for the answer. I only tried 1st one and it worked!!!!! :good:
---------- Post added at 10:52 AM ---------- Previous post was at 10:48 AM ----------
BableMan said:
I've had this happen a lot with my phone on tmobile. I live in a concrete basement apartment where there's no reception and if the phone goes more than 15 hours without any signal I almost always(80%ish) have to call tmobile and have them deactivate/reactivate the sim from their end.
A fix you can try that they swear "usually works" is go to settings/mobile data/network operators/search automatically
If that doesn't work then try settings/mobile data/access point names/menu/reset to default
Apparently these settings can be reset pretty easily when the phone doesn't connect to a network for a bit, but all this might just be a tmobile thing
Click to expand...
Click to collapse
Thank u very much for the answer. I only tried 1st one and it worked!!!!! :good:
Hey Everyone,
So I just purchased a second hand S6 Edge international unlocked phone. I am in Ireland and on the Three network.
What I have noticed is that the phone see's 3 different networks for three but none of them are 3G or 4G
If I search for a network on my S5 it will again see 3 networks but they are distinguished by a 3G or 4G after it.
My phone will not connect unless I drop it down to 2G only and I also noticed that under network mode I have the option of LTE/3G/2G (Auto connect) or 3G, 2G
Same menu on the S5 give me LTE/wcdma/GSM ect..
Is there an issue with this phone and it not been compatible on the Irish network?
Hope someone says no
Try install stock firmware via Odin: http://www.sammobile.com/firmwares/database/SM-G925I/
Assuming you have G925i, international means it should work on all available networks world wide, not sure why your having this issue, try install the marshmallow update if 5.1.1 is still having issues. Also check your mobile network APN setting make sure they are correct.
Updated to Marshmallow and still the same. APN seems to be all good.
My model number is SM-G925F is this not the international version?
I thought G925i Was the international.... might be wrong then. Check what frequency ranges your s6 model can use and see if it matches your countries carrier frequency. If not see if someone would swap you
925F can be used in Ireland.
If you set your mobile network, what icon do you get with mobile data enabled? G, E, H, H+, ...?
Maybe you are to far away from a tower or your tower is not equiped with 3G/4G antennas.
Info;
LTE = 4G
WCDMA, HSPDA, etc= 3G
Dropped it into my local Samsung repair center and they replaced a component.. Got a new sim and just waiting on it to activate. Hopefully fully resolved..
Thanks for the input and I'll let yous know
Ok so I'm in a really really peculiar position,
Phone is unlocked and if I put an 02 or Vodafone sim in it connects to the network and connects automatically on all bands including 4g
My sim is a three sim and if the phone will only register on the network if I manually drop it down to a 2G only connection, obviously ok for calls but not for data.
If I set it to 3G only it won't even register on the network.
Set it to auto Lte/3G/2G and again it does not even connect to the network.
SIM card has been changed and checked on another phone and the phone has been into Samsung repair center, loaded with latest firmware and tested to manufacturer requirements.
Just can't figure it out!!
Any help is appreciated
The same SIM will work on 4G on the other phone?
Is the correct APN added?
Yep sim in another phone seems to be ok.
Can't understand but I'm wondering if I contact Samsung would they replace the phone for me??
In the previous post you said Samsung already replaced a component? The best thing to do is go to your service provider first before you take it to Samsung to be sure nothing is wrong on their side.
Have been on to my service provider and they have tested two sims in the phone and both didn't work while set to Auto/Lte/3G/2G
Tested sim in another phone and it seems to be ok
Get it back to Samsung.
---------- Post added at 07:58 PM ---------- Previous post was at 07:52 PM ----------
Don't forget to ask them to test it with a Three SIM card.
---------- Post added at 08:03 PM ---------- Previous post was at 07:58 PM ----------
Are try to force it through the hidden menu.
*#*#4636*#*#
Should I ring Samsung ireland? Also the hidden menu is not accessible
Hidden menu didn't show up when I typed it but when I pressed the call button after it it showed a message connection problem or invalid MMI code
Samsung won't do anything as they say the phone is working perfect. My provider three won't do anything because they say the sum is good and it's not a three phone so they won't support it.
Rock and hard place come to mind.
No, not the rock. In fact, your provider is "providing their service". Believe me, I work at one. Could you reboot in Download mode and make a screenshot? Did you make the official upgrade? Seems to me the LTE/3G bands of Three and O2/Vodafone are different. Maybe wrong baseband?
Michiel0912 said:
No, not the rock. In fact, your provider is "providing their service". Believe me, I work at one. Could you reboot in Download mode and make a screenshot? Did you make the official upgrade? Seems to me the LTE/3G bands of Three and O2/Vodafone are different. Maybe wrong baseband?
Click to expand...
Click to collapse
How do I reboot in download mode to make a screenshot? Your idea sounds like a plan ?
https://www.youtube.com/watch?v=bii27UQYAoc
Screenshot should be attached. As for the upgrade I accepted the over the air update to marshmallow and then when I dropped the phone in to the Samsung service center they would of loaded the latest firmware ect
If this is a Baseband issue would it affect my warranty if I change it? Also would this not of been something that the Samsung service centre should of noticed?
I bought the handset in UK and everything works fine except I cannot get the mobile data to work. I have a good reception, the handset shows 3G but no arrows to the side of it. I have changed the APN settings to my network (Talkmobile), switched on mobile data etc. but still no mobile data, please help.
when my phone dropped to 3g the internet didn't work either here in Ireland on 3 mobile.
4g would rarely stick, just putting the phone in my pocket sent it back to 3g.
this is most likely a hardware problem not software.
mixterz said:
when my phone dropped to 3g the internet didn't work either here in Ireland on 3 mobile.
4g would rarely stick, just putting the phone in my pocket sent it back to 3g.
this is most likely a hardware problem not software.
Click to expand...
Click to collapse
Thanks, but I've never got mobile data to work at all, the APN settings are all correct and the 3G symbol appears on the screen, just no arrows next to it.
A fair few people are having the same problem, myself included.
It works better if you switch to 3g only, but sometimes that doesn't help either.
Let's all hope elephone get there act together on this, it's all very well having a great screen, CPU etc, but with no network data (& sometimes calls) it counts for nothing.
arlrb said:
A fair few people are having the same problem, myself included.
It works better if you switch to 3g only, but sometimes that doesn't help either.
Let's all hope elephone get there act together on this, it's all very well having a great screen, CPU etc, but with no network data (& sometimes calls) it counts for nothing.
Click to expand...
Click to collapse
Thanks for this. In the APN settings I just changed the APN type from 'net' and 'MMS' to 'default' and this worked.
It's weird, is there some sort of learning process with this phone & network settings?
When I first got the phone it was rubbish, but as i used it more & more it got better. But then I rooted it & did a factory reset & same again. This morning I put the darksense rom on & it was still rubbish. But as the day's gone on its got a lot better - 4g & everything is working fine.
But thanks, I'll bear the APN change in mind
There are lots of APN settings to edit, I don't want to mess with what I don't know, although sometimes that's the only way. Does anyone have knowledge in this department?
When i touch phone i loose 4g
Im not sure why but
*#*#4636#*#*
Change band to usa
Immediately fixed issue
m60kaf said:
When i touch phone i loose 4g
Im not sure why but
*#*#4636#*#*
Change band to usa
Immediately fixed issue
Click to expand...
Click to collapse
This code just gives me info, can't change anything.
Do you mean *#*#3646633#*#*?
& then where to select usa?
Have a try at this:
Settings>data usage>mobile networks>network operators (will search, might take a minute)>select your operator in the list, in my case 3(4g).
For me it's been solid since, 4g a lot too.
oddly enough changing the band to USA is keeping the phone on 4g for me yet im in Ireland on 3 mobile.
had it set to Europe or Automatic before that.
lets see does it stand the test of time.
mixterz said:
oddly enough changing the band to USA is keeping the phone on 4g for me yet im in Ireland on 3 mobile.
had it set to Europe or Automatic before that.
lets see does it stand the test of time.
Click to expand...
Click to collapse
I'm definitely beginning to think this whole issue is a wrong network setting, what I did worked for me (solid all day) - post #10, & I've seen a few do this & it's worked too
after a full day it definitely fixed the issue, 4g signal is strong
cant believe they mixed up something like this.
the average novice wont have a clue what to do.
i was on the brink of flogging the phone.
---------- Post added at 03:43 PM ---------- Previous post was at 03:13 PM ----------
Update major issue if you change the band to USA via *#*#4636#*#*.
The 4g data will work great but you can't receive or make calls unless you change it back to Europe.
How do i change the band?
mixterz said:
after a full day it definitely fixed the issue, 4g signal is strong
cant believe they mixed up something like this.
the average novice wont have a clue what to do.
i was on the brink of flogging the phone.
---------- Post added at 03:43 PM ---------- Previous post was at 03:13 PM ----------
Update major issue if you change the band to USA via *#*#4636#*#*.
The 4g data will work great but you can't receive or make calls unless you change it back to Europe.
Click to expand...
Click to collapse
how do i change the band?
Mewz said:
how do i change the band?
Click to expand...
Click to collapse
Press the three dots top right at phone information
(*#*#4636#*#* -> phone information)
As far as I know Talkmobile doesn't have 4G they only offer 3G for now so no matter what you do with the APN you'll never get 4G, also with most MVNO services you will alway need to setup the APN manualy as they use someones elses network in the case of Talkmobile they use Vodafone.
chtsarts said:
Press the three dots top right at phone information
(*#*#4636#*#* -> phone information)
Click to expand...
Click to collapse
I cant find phone information
Mewz said:
I cant find phone information
Click to expand...
Click to collapse
At the phone dialer press first *#*#4636#*#*
chtsarts said:
At the phone dialer press first *#*#4636#*#*
Click to expand...
Click to collapse
I edited the setting and itStill didnt work
I'm also with Talkmobile, I've tried almost everything but 3G is not working. Seriously considering returning the phone.