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I recently sold my thunderbolt that was flashed and activated to page plus, all i changed when i activated it on page plus was the MIN and similar numbers like the addresses. The person tried to activate it with verizon but it didn't work and they tried 5 different sim cards and it still didn't work. What is the reason? I reset the phone back to factory setting but never got a chance to change any of the info back to normal like the MIN, PRL, etc. What I also did was change the EVDO settings to the [email protected]. Could any of this be a problem with it being activated back on verizon?
EDIT: I've looked and people talked about using RSD or putting the latest RUU back and it should be able to get activated easily? Wished i did this before so i wouldn't have to refund the buyer.
He will need to get a new Sim, call Verizon and tell them he needs a master reset. I had the same problem with my bolt because the guy I got it from was on page plus and not matter what they did it wouldn't show my phone number. It would help if you put it back to stock unrooted first.
Sent from my Nexus 7 using Tapatalk 2
disconnecktie said:
He will need to get a new Sim, call Verizon and tell them he needs a master reset. I had the same problem with my bolt because the guy I got it from was on page plus and not matter what they did it wouldn't show my phone number. It would help if you put it back to stock unrooted first.
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
Yea the buyer caught me off guard with the quick buy so I couldn't do what I wanted exactly before selling it so i took the dive anyways. But they told me they can't even get it to activate and tried 5 different SIMs. It wouldn't work at all. Is this what happened to you? I was looking around and there's RUU files that can put the thunderbolt back to factory settings including the flashed information. What does the Master Reset at verizon do? Basically like the RUU option right and not like a factory reset like i did?
I used an ruu to go back to stock. It took me almost a week to get a tech to do the reset. They don't like to do them because it is possible to get a bad ESN phone on the network this way. You need too let them know that you are rooted and also tell them that the phone was being used on another network before you got it. The warranty is void anyway so it doesn't matter if they know. Just talk to customer service and tell the tech you need a level 3 or a supervisor. Explain to them what is happening and they can help I promise.
Sent from my Nexus 7 using Tapatalk 2
disconnecktie said:
I used an ruu to go back to stock. It took me almost a week to get a tech to do the reset. They don't like to do them because it is possible to get a bad ESN phone on the network this way. You need too let them know that you are rooted and also tell them that the phone was being used on another network before you got it. The warranty is void anyway so it doesn't matter if they know. Just talk to customer service and tell the tech you need a level 3 or a supervisor. Explain to them what is happening and they can help I promise.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Thanks! So the RUU won't get it back to be ready to activate on verizon just from that? You still need to ask a tech to do a master reset?
uEih said:
Thanks! So the RUU won't get it back to be ready to activate on verizon just from that? You still need to ask a tech to do a master reset?
Click to expand...
Click to collapse
Yes because Verizon can only strip the page plus number from their system using a master reset. I only suggest going back to stock because they will ask you to do a factory reset. This is a part of their process and you have to do it.
Sent from my Nexus 7 using Tapatalk 2
disconnecktie said:
Yes because Verizon can only strip the page plus number from their system using a master reset. I only suggest going back to stock because they will ask you to do a factory reset. This is a part of their process and you have to do it.
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
Makes sense, thanks! I didn't think it would be a problem going back to verizon since page plus shares the same network. Anyways the buyer decided to ask verizon to send a new 4g sim card and she'll try again later in the week. I'll go ahead and tell her if it doesn't work explain to them that the phone needs a master reset since it was used on another network. Hopefully it'll be smooth.
Np. It should work unless Verizon black listed the phone.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
Np. It should work unless Verizon black listed the phone.
Sent from my ADR6400L using Tapatalk 2
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Click to collapse
Hmm.. The buyer got a new sim card and tried again but said it still didn't activate.. Apparently they even resetted it and it still didn't work. ESN is clean and I had it on page plus so it's not black listed
Sent from my Nexus 4 using xda app-developers app
Hello everybody, this is my first post although ive been here for some time.great forum. I am sorry if this is in the wrong section but i have looked every where and cant find anything to what im going thru? I recently traded my galaxy s3 for a note 2 on verizon that was flashed to tmobile and then reflashed to verizon. Everything works perfect (i am even typing this from the gn2) except this phone absolutely will not activate on verizon network. I spent 3 hours in a verizon store and also on the phone while in the store with a verizon tech, he tried everyrhing even multiple sim cards and told me that there were now too many orders aginst the phone and that it should clear up by morning. I did what they said and tried again in the morning and it still wont activate im afraid i just traded for a junk phone but samsung told me they can reflash it if i send it to them but that will be a week or more without a phone, is there anybody that can help me or at least point me in the roght direction? Thanks alot guys!
blindedcoon said:
Hello everybody, this is my first post although ive been here for some time.great forum. I am sorry if this is in the wrong section but i have looked every where and cant find anything to what im going thru? I recently traded my galaxy s3 for a note 2 on verizon that was flashed to tmobile and then reflashed to verizon. Everything works perfect (i am even typing this from the gn2) except this phone absolutely will not activate on verizon network. I spent 3 hours in a verizon store and also on the phone while in the store with a verizon tech, he tried everyrhing even multiple sim cards and told me that there were now too many orders aginst the phone and that it should clear up by morning. I did what they said and tried again in the morning and it still wont activate im afraid i just traded for a junk phone but samsung told me they can reflash it if i send it to them but that will be a week or more without a phone, is there anybody that can help me or at least point me in the roght direction? Thanks alot guys!
Click to expand...
Click to collapse
I don't understand, you said everything works perfectly. So it keeps saying to activate or what's wrong?
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
I don't understand, you said everything works perfectly. So it keeps saying to activate or what's wrong?
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
Hi, yeah if i put the sim card in it just keeps trying to activate, it will even make a call to verizon and youll hear the voice say "please wait while your phone is activated" then makes a beep noise and hangs up. I can only use this over wifi no verizon network, no 4g or voice. My network says unknown in settings also. Activation just repeats itself until it finally gives me the mwssage "were sorry we are having trouble activating your phone please call*********** from a differwnt phone. Thanks
blindedcoon said:
Hi, yeah if i put the sim card in it just keeps trying to activate, it will even make a call to verizon and youll hear the voice say "please wait while your phone is activated" then makes a beep noise and hangs up. I can only use this over wifi no verizon network, no 4g or voice. My network says unknown in settings also. Activation just repeats itself until it finally gives me the mwssage "were sorry we are having trouble activating your phone please call*********** from a differwnt phone. Thanks
Click to expand...
Click to collapse
Okay just checking the problem. First, there shouldn't be any flashing to go to tmoble just putting in a sim. Si to make sure you are truly stock Verizon, follow section 1b here using the official download.
http://forum.xda-developers.com/showthread.php?p=34891181
Also check in your phone status to make sure your imei is still there and correct. If not
http://forum.xda-developers.com/showthread.php?p=36163537
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
Okay just checking the problem. First, there shouldn't be any flashing to go to tmoble just putting in a sim. Si to make sure you are truly stock Verizon, follow section 1b here using the official download.
http://forum.xda-developers.com/showthread.php?p=34891181
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
Sorry, i forgot to mention i had already used imnuts alternate version to make sure i am stock, i checked the counter it says no next to the counter, the phone knows its verizon and even the tech told me he could see it was trying to axtivate on his end? Sorry i am not technical but have read and read here to try to figure this out. Thanks for looking into this
Good did you double check your imei in about phone section already?
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
Good did you double check your imei in about phone section already?
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
Yeah it matches the one on back of the phone. My iccid says unknown and prl says 1. Network says unknown too
blindedcoon said:
Yeah it matches the one on back of the phone. My iccid says unknown and prl says 1. Network says unknown too
Click to expand...
Click to collapse
And I'm assuming they have you a new sim and you've tried another person's sim. By the way they did make sure the imei isn't blocked right
Sent from my SCH-I605 using Tapatalk 2
smemess expense
kintwofan said:
And I'm assuming they have you a new sim and you've tried another person's sim. By the way they did make sure the imei isn't blocked right
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
Yeah they said everyrhing looked fine to them even they had no reason why it wouldnt activate?
blindedcoon said:
Yeah they said everyrhing looked fine to them even they had no reason why it wouldnt activate?
Click to expand...
Click to collapse
This is sounding more like a network problem then phone. Try this may seem weird, but unlock and flash a couple ROMS. I've seen people say that they had a similar problem and it went away after a flash. He specifically flashed AOKP
I would also re flash the modem specifically
Im not crazy
http://forum.xda-developers.com/showthread.php?p=37881812
Sent from my SCH-I605 using Tapatalk 2
true uluedon
kintwofan said:
This is sounding more like a network problem then phone. Try this may seem weird, but unlock and flash a couple ROMS. I've seen people say that they had a similar problem and it went away after a flash. He specifically flashed AOKP
I would also re flash the modem specifically
Im not crazy
http://forum.xda-developers.com/showthread.php?p=37881812
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
Ha no you not crazy, ill give it a try. At this point im open to anything all else I guess I can just send to samsung they said its still under warrenty? Thanks ill get back and update with what I find
blindedcoon said:
Ha no you not crazy, ill give it a try. At this point im open to anything all else I guess I can just send to samsung they said its still under warrenty? Thanks ill get back and update with what I find
Click to expand...
Click to collapse
If It didn't work try calling Verizon again and ask for tier 2 tech support. Maybe they can think of something else or at least send you a new phone
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
If It didn't work try calling Verizon again and ask for tier 2 tech support. Maybe they can think of something else or at least send you a new phone
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
Ive done that the tier 2 tech finally just called samsung and got them to tell me they will repair it since it is still under the 1 year warrwnry but I have to send it to them, im just afraid they may find out that the fella I got it from flashed it to another providor (thats what he told me anyway and had to flash back to verizon) and then tell me to pay alot of money, I do have ins from verizon on it but they dont seem to wanna go thru that since I got it from another person. Also 99.00 is cheaper than what samsung would charge I would think?
So the past two days I have used my old galaxy nexus to play around with aosp again. Yesterday I put my SIM back into my DNA and I can't get 4g. I have installed different kernels, wiped EVERYTHING, refitted the SIM 1000 times and still nothing. Guess what? 4g works fine on the nexus. Also, when using an app that allows me to access the phone info screen, lte only option gives me 4g with no hiccups. But when I change back to anything else I can't get 4g.
New SIM?
I saw an old thread about it but not many answers.
EDIT: new SIM fixed it.
Sent from my HTC6435LVW using xda premium
Thanks for sharing. I literally just did the same thing. I guess I'll be going to get a new sim today.
Will this happen every time I use my nexus?
Sent from my Galaxy Nexus using xda app-developers app
Edit- new SIM fixed it for me too.
Could either one of you guys tell me if phone calls caused com.android.phone to force close when making a call or when an incoming call pings the device.
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CharliesTheMan said:
Could either one of you guys tell me if phone calls caused com.android.phone to force close when making a call or when an incoming call pings the device.
Sent from my HTC6435LVW using Tapatalk 2
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Click to collapse
On which device? And before or after new SIM? I never had it on my nexus although I recall having it on my DNA but only on sense 5 and I don't think it happened during my "Coruppted SIM" moment.
Sent from my HTC6435LVW using xda premium
i bought a used inc 4g went and got a new sim, it has 3g but no 4g. i can manually put it on lte only the signal bars goes empty and X above it, tier 2 tech thinks its the sim so sending me another new one, heres a logcat of trying to go to 4g and wont.any one see anything that could cause it, thanks
sk842018 said:
i bought a used inc 4g went and got a new sim, it has 3g but no 4g. i can manually put it on lte only the signal bars goes empty and X above it, tier 2 tech thinks its the sim so sending me another new one, heres a logcat of trying to go to 4g and wont.any one see anything that could cause it, thanks
Click to expand...
Click to collapse
What ROM?
Phone is completely stock, New sim be here Monday if that ain't it said.get free clnr phone. Said shows LTE being sent to phone but only 3g.
sk842018 said:
i bought a used inc 4g went and got a new sim, it has 3g but no 4g. i can manually put it on lte only the signal bars goes empty and X above it, tier 2 tech thinks its the sim so sending me another new one, heres a logcat of trying to go to 4g and wont.any one see anything that could cause it, thanks
Click to expand...
Click to collapse
this happened to me as well..> Its not a rom issue... I tried all roms and tricks and nothing worked... Went to the Verizon to get another sim card which is free at their retail stores and got my 4G back
You could call their tech support and have them update your PRL. That is what they did for me, instantly I regained 4G LTE
Sent from my ADR6410LVW using xda app-developers app
Get off work a hour and 45 mins. New sim at home, I'll update after try that and tech support says looked like when they activated this sim something went wrong. Will update shortly.
So?
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vazersecurity said:
So?
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Click to expand...
Click to collapse
New sim. Still.only 3g. Set preferred network type LTE only. Status bars go greyed out.and X above them :/
And you contacted Verizon about the matter?
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vazersecurity said:
And you contacted Verizon about the matter?
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Click to collapse
Yea, we've tried everything. They want to replace it under my insurance
If it isn't rooted then why not? But I would get more than one opinion.
Sent from my ADR6410LVW using xda app-developers app
Not outed all stock, if all else fails guess 100$ through insurance ain't bad, just seems weird,
sk842018 said:
Not outed all stock, if all else fails guess 100$ through insurance ain't bad, just seems weird,
Click to expand...
Click to collapse
I would have thought it would have been the SIM. I messed up the PRL on my SIM card because I didn't know that you weren't supposed to update your roaming capabilities by dialing *228. Big mistake. I confused the customer representative when I told him because I didn't what to tell him I had rooted my phone and put a custom ROM on it.
UPDATE: after rooting/ s-off last night I stayed on stock and changed a few build prob line edits, and messed around with diagnostic mode and got my 4g, lasted through nite and all morning till bout hr ago it went to 3g and won't go back on LTE. Rebooted must.of reverted what all I changed/edited back to normal. I'm going try go one by one.and.see.which one/one's I get 4g with, I'll try and find out what's causing it and.make.a.ind.d script that will run at boot.
sk842018 said:
UPDATE: after rooting/ s-off last night I stayed on stock and changed a few build prob line edits, and messed around with diagnostic mode and got my 4g, lasted through nite and all morning till bout hr ago it went to 3g and won't go back on LTE. Rebooted must.of reverted what all I changed/edited back to normal. I'm going try go one by one.and.see.which one/one's I get 4g with, I'll try and find out what's causing it and.make.a.ind.d script that will run at boot.
Click to expand...
Click to collapse
interesting ... WHEN you figure out, remember to please share the needed and resultant info with the rest of us Dinc4G users
thanks
After flashing Cyanogenmod 10.1 I have only been able to connect to 3G and cannot connect to 4G LTE. Does anyone know how to get LTE to work on Cm10.1?
Try doing a full wipe. Data/cache/dalvik, reflash CM.
Sent from my SCH-I605 using xda app-developers app
Also be sure you have LTE enabled in your network settings.
Were you ever able to regain LTE? This has happened to me as well. I've tried flashing back to stock, changing settings using *#*#4636#*#*, and a couple of others. Still nothing. Hate the idea of relying on 3G.
HysteriaVG said:
After flashing Cyanogenmod 10.1 I have only been able to connect to 3G and cannot connect to 4G LTE. Does anyone know how to get LTE to work on Cm10.1?
Click to expand...
Click to collapse
This happened to me. I ended up getting a new sim card and that fixed the problem.
Try putting your Sim card in someone else's phone that has LTE. If they only get 3G, it's your card. Of they still get 4G, it's something else with your phone causing the problem.
Sent from my SCH-I605 using xda app-developers app
*#*#4636#*#*. Select radio band, cellular.
Sent from my SCH-I605 using Tapatalk 4
Got my new LTE 4g card today and everything is good for me....Sounds like something is breaking the cards.
I'm now getting an error maybe once a day that my Sim card was removed, reboot. Starting to think maybe there is something causing problems.
Sent from my Verizon Galaxy Note 2 using xda-developers app
Something similar is happening to me. I'm on Carbonrom 1.8. 4g just stopped working. Have been reading around trying to get fixes. Got a new SIM card from Verizon and it still didn't fix it.
In my phone status it says I'm on CDMA - eHRPD:14, I believe this indicates I truly am on 3g. If it were 13 it'd be 4g. I think I have that right. I haven't come across much that's helpful although it seems this isn't that rare of an issue. Trying to fix as much of it as I can on my own. I've yet to revert back to stock. Have tried going to Beanstown, that did more harm than good (broke sms and didn't go to 4g).
StrictlyRandy said:
Something similar is happening to me. I'm on Carbonrom 1.8. 4g just stopped working. Have been reading around trying to get fixes. Got a new SIM card from Verizon and it still didn't fix it.
In my phone status it says I'm on CDMA - eHRPD:14, I believe this indicates I truly am on 3g. If it were 13 it'd be 4g. I think I have that right. I haven't come across much that's helpful although it seems this isn't that rare of an issue. Trying to fix as much of it as I can on my own. I've yet to revert back to stock. Have tried going to Beanstown, that did more harm than good (broke sms and didn't go to 4g).
Click to expand...
Click to collapse
Beans ROM is basically stock if you went to that and still didn't have 4G then there is something wrong with your phone. Try the dialer fix (Dialing the number posted above) and if that doesn't work I would start thinking about a warranty replacement.
Sent from my SCH-I605 using Tapatalk 4
miketoasty said:
Beans ROM is basically stock if you went to that and still didn't have 4G then there is something wrong with your phone. Try the dialer fix (Dialing the number posted above) and if that doesn't work I would start thinking about a warranty replacement.
Sent from my SCH-I605 using Tapatalk 4
Click to expand...
Click to collapse
I wonder if this is something that happened because of the ROM/Root or if it would have happened anyway.
StrictlyRandy said:
I wonder if this is something that happened because of the ROM/Root or if it would have happened anyway.
Click to expand...
Click to collapse
Most likely would have happened anyways. Rooting and ROMing don't touch the modems that control your cell signal.
Sent from my SCH-I605 using Tapatalk 4
StrictlyRandy said:
Something similar is happening to me. I'm on Carbonrom 1.8. 4g just stopped working. Have been reading around trying to get fixes. Got a new SIM card from Verizon and it still didn't fix it.
In my phone status it says I'm on CDMA - eHRPD:14, I believe this indicates I truly am on 3g. If it were 13 it'd be 4g. I think I have that right. I haven't come across much that's helpful although it seems this isn't that rare of an issue. Trying to fix as much of it as I can on my own. I've yet to revert back to stock. Have tried going to Beanstown, that did more harm than good (broke sms and didn't go to 4g).
Click to expand...
Click to collapse
Odin back to stock. It usually will solve strange issues like this.
http://forum.xda-developers.com/showthread.php?p=34891181
Sent From My Sticky Note, Too?
Having the same issue, mine came after i *228 my phone. It went through updating roaming and since then its stuck on 3g. Downloaded the Odin file going to try in the morning.
Ps. Attempted to insert my wife's sim into the phone to see if my sim was just bad but even with hers I was only getting 3g. Tried to flash the latest radio in twrp but didn't fix it either
Sent from my SCH-I605 using xda app-developers app
Noob input
Just rooted my Razr Maxx (had a rooted Droid X). Flashed CM 10.1, while on CM NO 4g, go back to stock ROM and DO have 4g. I've switched back and forth several times and remains the same.
Sounds like a CM problem, but hey, I'm no expert, pretty noob.
mfinlay04 said:
Having the same issue, mine came after i *228 my phone. It went through updating roaming and since then its stuck on 3g. Downloaded the Odin file going to try in the morning.
Ps. Attempted to insert my wife's sim into the phone to see if my sim was just bad but even with hers I was only getting 3g. Tried to flash the latest radio in twrp but didn't fix it either
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
NEVER *228 a 4g Verizon phone. It will and most likely burned up your sim card. *228 is not compatible with 4g devices.
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got556 said:
NEVER *228 a 4g Verizon phone. It will and most likely burned up your sim card. *228 is not compatible with 4g devices.
Sent from my SCH-I605 using Tapatalk 4
Click to expand...
Click to collapse
Lesson learned. Did it on my galaxy nexus all the time without issue.
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kwatch72 said:
This happened to me. I ended up getting a new sim card and that fixed the problem.
Try putting your Sim card in someone else's phone that has LTE. If they only get 3G, it's your card. Of they still get 4G, it's something else with your phone causing the problem.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Same thing happened to me. Verizon changed it for free.
BoostedB18C said:
Odin back to stock. It usually will solve strange issues like this.
http://forum.xda-developers.com/showthread.php?p=34891181
Sent From My Sticky Note, Too?
Click to expand...
Click to collapse
This alone did not work...however, I got a new sim card after doing this and I'm back on 4g. Got fixed a bit ago but was unable to post. Thanks for the help. No 4g was bugging me, but unfortunately it means I'm stock for the time being