Alrighty then. I've spent two days on the phone with Straight talk trying to get my voicemail working. First issue was my call couldn't be completed as dialed. We fixed that after a day or so. The last half of the second day was spent on hold for 2 hours while she "worked on my account". I can finally call out to the voicemail system but its asking for my mailbox number. I've read that it was my telephone number but that's not working either. I've checked for ussd codes can't find anything conclusive, I've checked my phone's settings in About Phone -> Status and there's nothing there either. Any help is appreciated.
Any ideas folks?
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Huh. That's weird. I run straight talk on mine. Have been since may 2012 and haven't had any problems. Are you rooted and unlocked? What from are you using?
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I have not had any problems with voice mail ether. But I hate call in voice mail so I went to the appstore and tried many different visual voice mail apps. I like (Better YouMail) the most. I have lots of voice mail. I can not live with out visual voice mail.
I have the at&t sim card from straight talk and I have had no problems setting up the call forwarding to forward the voice mails to the better youmail system. However T-mobile does not allow straight talk users to change there call forwarding.
---------- Post added at 06:53 PM ---------- Previous post was at 06:46 PM ----------
It sounds like you are having a caller ID problem. If the person calling you is being forwarded to voice mail and your number is not being attached to the call then the voice mail system does not know what mail box to send the caller to. If this is the case better you mail wont help you unless you buy a dedicated number from them. So that way they know that any time a call is forwarded to that dedicated number it should definitely be directed to your Better Youmail Mail box.
Straight talk needs to fix this problem for you. You should not be required to buy 3rd party voice mail just to have voice mail.
Turns out it was a sim card issue. She updated the info on her in and ota updated it. Asked me to reboot and bam voicemail started working fine.
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Related
I've been Google searching and searching here for an hour. Because I don't really know "what" happened, I'm lost as to how to fix it.
I've got a Sprint phone and I've got a Google Voice account.
The way I've had it for a couple years is that if you call my Google Voice, my phone rings too but if I don't pick up, you go to my Google Voice mail which then I get notified of a voice mail via the Google Voice Android app.
If you call my Sprint number, obviously that rings threw to my phone too, but if I don't pick up, you get my Sprint voice mail which I'm notified via Sprints visual voice mail.
Now and I'm sure I did something wrong, I put a new ROM on my phone and I've been tweaking Google Voice, but now when you call my GV number and get my voice mail it says, you've reached the Sprint voicemail for XXX-XXX-XXXX...
Um... I wouldn't be using GV if I wanted people to know my actual number.
Now if I log into GV and un-check the box next to my list of phones, it goes back to sending GV to GV Mail and Sprint to Sprint, but the calls to my GV number no longer ring threw, you just get my voice mail and I get notified via the GV app.
What did I do wrong?
This is driving me crazy. I activate Google Voicemail, I get Google Voicemail on both m GV number and Sprint, I deactivate Google Vociemail, I get my Sprint Voicemail on BOTH my GV number and Sprint number.
The only way I can separate the two it so disable my phone on my GV account but then the calls to my GV number do not ring threw.
Really?! No one has any thoughts? No one uses GV or has ever had issues like this?
My advice to you mate is to make a new google voice account. Seems like your best bet.
Sent from my M9300 using xda premium
When Google voice goes bad , it can be very tricky to get it working again. I had an issue where my sprint # was in use on an old GV account I didn't have access to. In the end I changed my sprint #. GV is great but if something gets messed up , very hard to fix (in my experience)
Sent from my Nexus S 4G using Tapatalk
Just check your settings, particularly this one, and set to display GV number for incoming calls: https://www.google.com/voice#callsettings
Also when you first install it it ask to use GV as your main voicemail. So you can clear GV datas and in Manage Application and set it up from beginning again.
http://forum.xda-developers.com/showthread.php?t=1522953
This may help!
GRRR didn't work!
I even removed my Sprint cell from my Google Voice account completely and readded it. I call my GV number, I get you have reached the Sprint voice mail box of "my sprint number here", not my GV voicemail.
Again if I log into my GV account and un-check my Sprint phone, then call my GV number I get my GV voicemail box BUT the calls NEVER ring threw to my phone.
Going to try setting up a whole new Google account and GV I guess. Hopefully Sprint lets me and doesn't give me the whole you already have a GV account crap.
Did you ever get an answer to this? This started happening to me out of nowhere.
Page 80 and 81 of the Manual has:
------------------------
Internet calls
When you're connected to a Wi-Fi network, you can make and receive calls
through an Internet calling account.
Before you add an Internet calling account, make sure that you've
registered with an Internet calling service that supports voice calls
over Session Initiation Protocol (SIP). Internet calls to phone
numbers may incur additional fees.
------------------------
Anyone try it and get it to work?
sd_042 said:
Anyone try it and get it to work?
Click to expand...
Click to collapse
Yep, just logged into one of my accounts to try it and it worked fine for an outgoing call. I usually use CSipSimple for my sip calls.
I've been set up with Gvoice for a long time. If you want to set it up to use it for all calls, even over lte, just set it up to "always use." or you can set it up to "ask for every call" or just "international calls" or no calls at all. I use it for visual voice mail too. It'll give you a prompt stating that "your carrier doesn't support this option." so you have to *74 and *91 + your number to forward unanswered calls on your vzw number to your GV number. I have verified it works as a VoLTE, because A) my GV number shows up on the other parties caller id, and B) it hasn't charged my minutes for those calls.
---------- Post added at 09:00 PM ---------- Previous post was at 09:00 PM ----------
If you need any help, just let me know.
Sipdroid is pretty painless, and integrated with google voice well....
Sent from my ADR6300 using Tapatalk 2 Beta-5
You don't have to use other apps with gv anymore. It can all be handled with the gv app.
Sent from my ADR6425LVW using Tapatalk 2
I like grooveip... But you pay
Sent from my Dinc... I mean Rezound
Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
ebaychuck said:
Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
Click to expand...
Click to collapse
I don't know if it's related to your problem but every time I try and switch to Google voice I get the error
"Failed to retrieve and save current forwarding number settings. Do you want to switch to the new provider anyway?"
I hit yes and then I get the error
"Forwarding numbers change unsuccessful. Please contact your carrier if this problem persists."
Have you gone to the website, blown out your number there, then setup the phone again?
Du22ty said:
I don't know if it's related to your problem but every time I try and switch to Google voice I get the error
"Failed to retrieve and save current forwarding number settings. Do you want to switch to the new provider anyway?"
I hit yes and then I get the error
"Forwarding numbers change unsuccessful. Please contact your carrier if this problem persists."
Click to expand...
Click to collapse
Yes. There is that error too.. To get around that you can manually set up the Voicemail number by using *004*[phone number]#. I believe you have to turn WI-Fi off for it to work.
I think you can also call T-Mobile and give them your voicemail number to set up.
ebaychuck said:
Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
Click to expand...
Click to collapse
When I call out my Google number shows up fine.
Sent from my HTC One using xda premium
jlczl said:
When I call out my Google number shows up fine.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Do you call out from the built-in dialer or from Google Voice. Mine shows when I call from Google Voice but not from the integrated dialer.
ebaychuck said:
Do you call out from the built-in dialer or from Google Voice. Mine shows when I call from Google Voice but not from the integrated dialer.
Click to expand...
Click to collapse
From the built in dialer.
Sent from my HTC One using xda premium
---------- Post added at 01:15 PM ---------- Previous post was at 01:12 PM ----------
Just a note that when I dial without an area code it doesn't show my Google number, it'll show my TMo number. It's been like that with previous phones too though.
Sent from my HTC One using xda premium
jlczl said:
From the built in dialer.
Sent from my HTC One using xda premium
---------- Post added at 01:15 PM ---------- Previous post was at 01:12 PM ----------
Just a note that when I dial without an area code it doesn't show my Google number, it'll show my TMo number. It's been like that with previous phones too though.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Wow.. I think that was the issue. My old phone must have been adding my area code. I guess I'll have to add area codes to some contacts or find the option to do it for me.
Thanks for your help.
ebaychuck said:
Yes. There is that error too.. To get around that you can manually set up the Voicemail number by using *004*[phone number]#. I believe you have to turn WI-Fi off for it to work.
I think you can also call T-Mobile and give them your voicemail number to set up.
Click to expand...
Click to collapse
I also did this, and it works insofar as missed calls ARE now forwarded to Google Voice. However, my phone still uses "My carrier" as the Voicemail service in Settings and, unfortunately, I don't get any notifications from Google Voice for new VMs.
Not sure if there's any relation, but I can't even set up my T-Mobile Visual Voicemail. It just times out, and tech support said "known error, try back in a few days".
dinamael said:
I also did this, and it works insofar as missed calls ARE now forwarded to Google Voice. However, my phone still uses "My carrier" as the Voicemail service in Settings and, unfortunately, I don't get any notifications from Google Voice for new VMs.
Not sure if there's any relation, but I can't even set up my T-Mobile Visual Voicemail. It just times out, and tech support said "known error, try back in a few days".
Click to expand...
Click to collapse
Mine says the same thing in the Voicemail settings but as far as I know it works fully. I have gotten voicemail notifications from the Google Voice app.
ebaychuck said:
Mine says the same thing in the Voicemail settings but as far as I know it works fully. I have gotten voicemail notifications from the Google Voice app.
Click to expand...
Click to collapse
I'm having the same issue in call settings. I cannot switch from "my carrier" to "google voice" without an error. Google voicemail works properly but I don't get a real notification. I have it setup now so ill just get a text message.
EDIT: got it! I just uninstalled and started all back over again.
This has been going on for awhile now... I have the same issue on my S3. The MMI code doesn't even work, it errors out. T-Mobile has manually set it and it still doesn't work. The only time that Google Voice picks up instead of my T-Mobile voicemail is if they call my Google number AND I don't send it to voicemail but let it ring out (otherwise it goes to T-Mobile voicemail). Frustrating as hell.
I was able to fix it by setting all the numbers in the Call Forwarding settings to my Google Voice number. It still says "My carrier" in the call settings, but missed calls forward to my GV voicemail and I get a notification.
Stargazer418 said:
I was able to fix it by setting all the numbers in the Call Forwarding settings to my Google Voice number. It still says "My carrier" in the call settings, but missed calls forward to my GV voicemail and I get a notification.
Click to expand...
Click to collapse
Thank you for that, I never thought to try that. It worked great!
Have you tried going on GV, disabling past phones, and activating the new one? There is an option where you will enter a code (do it without wifi calling on) which is like **044*GOOGLEVOICENUMBER#
It will send a code to fix the forwarding. Did that and had no issues, it's under the settings option if you log on to GV..
ive been having the same trouble
Pre-paid T-Mobile customers can't use GV for voicemail because there is no call forwarding.
[QUOcancelTE=Benjimang;40823987]ive been having the same trouble[/QUOTE]
This is what worked for me. This informing following info was found in a Tmobile forum. The 1st step likely isn't necessary but was done during my stumbling to a solution.
1. **004*1(Google voice number) #
Again that part may not be necessary.
2. **61*1( Google voice number) #
This command forward calls if no reply
3. **62*1( Google voice number) #
This command forwards calls if not reachable
4. **67*1(Google voice number) #
This command forwards calls when busy.
Note: to check status of forwarding use the following commands .
*#61#
*#62#
*#67#
To cancel forwarding use the following commands .
##61#
##62#
##67#
The following command changes forwarding delay.
Also,it is untested by me so I'm not certain if the forwarding number should be changed to the Google voice number or left as is try at your own risk.
**61*18056377249**seconds#
(For example, 5, 10, 15, etc.)
I found on the T-mobile forums that the way to fix this is manually set the call forwarding settings to your google voice number. That has worked for me and so for no issues. Pretty sure dialing the ** numbers is what the Call forwarding menu does in the background.
Seems to me like google voice doesn't work with wifi calling.
It's weird, seems like when I'm on wifi and someone calls me, it goes into a loop.
It'll ring on my phone, caller will get call forwarded but it seems to forward back to my phone so it rings back again.
Has anyone gotten google voice working with wifi calling?
Wheni trying to change my voicemail from "my carrier" to "google voice", it says something like it was unable to forward, do I want to forward anyway and I say yes but it just doesn't go through.
I deactivated google voicemail by logging in online and deactivating and deactivating but that didn't work. Please help. Thanks.
Same problem.
Sent from my M7 using xda premium
I had to call T-Mobile to activate Call Forwarding, which I had on previous phones, in outer to set Google Voice up properly.
http://forum.xda-developers.com/showthread.php?t=2335063
Sent from my HTC One using xda app-developers app
If you are on the $30 prepaid T-Mo plan, it does not include call forwarding. Call T-Mo and tell them to disable your voicemail.
Just set up GV on the phone and ignore the error. It will use GV for voicemail, no forwarding required.
I'm on regular postpaid.
I had the same problem, I went to Google Voice on my computer removed all other phones and added the HTC One with a code they gave me. The problem with the app for the One is it won't setup forwarding for you so you have to go to call settings and set all calls to forward to your Google Voice number.
Hi all, got my G3 last week and quickly noticed that on ALL outgoing calls using Google Voice (I have it ask me every call whether to use Google Voice or my cell ph#), the dialed number shows up as something completely different than what I dialed in the stock dialer call log. Different area codes, altogether different ph#s. Didn't ever happen with my old GS3 or old school EVO, and searching around seems common on Samsung devices + some G2s but I can't seem to find a fix for this problem on this particular phone - or others reporting it on it for that matter.
FYI I've uninstalled/reinstalled the app, checked settings for anything... odd. Help pls?? Thanks in advance...
When you call someone with Google Voice, it uses your phone to call Google Voice servers who then dial the number you called. Get it? It calls Google, then Google calls your selected party(number).
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---------- Post added at 04:42 AM ---------- Previous post was at 04:37 AM ----------
Its been that way since they came out with Google Voice on every phone I've ever used in the last 4 years so I dunno what you mean it didn't do this before. It's been this way forever until they released integration with Hangouts a couple days ago.
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