Phone Frozen after new update!!! - AT&T HTC One (M7)

So I did the new AT&T update and now the phone is stuck on the HTC ONE screen and has been there for a good 45 minutes. Any suggestions?

plopez12 said:
So I did the new AT&T update and now the phone is stuck on the HTC ONE screen and has been there for a good 45 minutes. Any suggestions?
Click to expand...
Click to collapse
have you tried to reboot the phone by holding power + vol down?

dsymbol said:
have you tried to reboot the phone by holding power + vol down?
Click to expand...
Click to collapse
Yes...I just tried to do a factory reset and now it's still stuck on the same HTC ONE screen

plopez12 said:
Yes...I just tried to do a factory reset and now it's still stuck on the same HTC ONE screen
Click to expand...
Click to collapse
Thanks to the AT&T update that killed my phone I had to get a refurbished one that is in worse physical condition than the first one I had...and I only had it since July 3rd...gaps on the top and bottom...slight dent/nick on the top portion of the phone where the aluminum meets the plastic and a tiny scratch on the camera glass...it isn't directly over the lens but that isn't the point...I'm calling AT&T tomorrow...this is bull****

You should. Give em hell.

Tell them off, after a minute they might just send you a new one for all the hassle.
Sent from my HTC One using xda app-developers app

gunnyman said:
You should. Give em hell.
Click to expand...
Click to collapse
dcemtp1 said:
Tell them off, after a minute they might just send you a new one for all the hassle.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Just got off the phone with AT&T and the lady that helped me was very nice and seemed to actually know what she was talking about. She was in the process of filing a claim for me and told me that she would give me a call back either later on today or at the same time tomorrow. So we will see what happens.
Just for future reference is there anything I could have done to fix the phone myself. Like just wipe it clean and start over? I tried a factory reset but it would still get stuck on the HTC ONE screen during bootup. Any ideas?

You probably could have gotten to bootloader either booted to or flashed a custom recovery then flashed a rom or just reinstalled the 1.26 RUU

gunnyman said:
You probably could have gotten to bootloader either booted to or flashed a custom recovery then flashed a rom or just reinstalled the 1.26 RUU
Click to expand...
Click to collapse
Damn at this point I really wish I thought of that...hopefully I won't have to worry about it again...might be a blessing in disguise though because this one is picking up LTE better

Related

[Q] Very Mysterious! Completely Stock EVO 3D Won't Boot!

My wife's EVO 3D, completely stock, S-ON, never installed the OTA update.
The phone was on and she had it in her pocket and felt it vibrate, when she looked at the phone, it was booting up but it appeared to be stuck in a boot loop. She said she saw it rebooting itself (just the initial sprint splash screen) several times before she pulled the battery.
She re-installed the battery, but the phone wouldn't turn on. So she left it alone and brought it home.
The reboot loop was a bit concerning to me, but the phone not turning on sounds like a drained battery. So, I put it on the charger (AC power adapter) for about an hour (orange led is lit).
When I turn it on, I see the boot screen (HTC -> Sprint -> 3D -> Sprint) and then the screen goes black. The soft key LEDs are stuck on the entire time. but nothing happens. I let it sit like that for 10 minutes and it never boots. I've tried several times with the same result.
I can get into hboot (Volume-down + Power)... Almost feels like a corrupt stock ROM?? I can check the CRC, but I don't know the correct values... And no one has tried to root or flash it. I asked if she might have accidentally started the OTA update, but she says not likely...
I've searched the forums here and various others, and it seems all not-booting and endless-boot-loop issues are all due to people trying to root or flash an image.
So.... I don't have a whole lot of experience with Android... What's the next step before attempting a factory reset or bringing it back to Sprint?
Thanks!
EDIT: Typos
Wow, this is very weird. My advice is if you still have 30 day return use it or insurance, bring it to sprint. If not both call HTC and complain but I doubt they cover software issues, idk I might be wrong. Why fix it? Get a brand new one, you paid for it to be working, not broken.
Sent from my PG86100 using XDA App
You said you can do a factory reset? I'd say do that first before trying anything else. If it works, then the only thing she has to worry about is taking 30 minutes of her time to re-set up her phone.
Sent from my PG86100 using XDA App
^^^You can do that or you can take it back to sprint store or a repair spot and possibly get a new one. Custom firmware would knock those bugs right out, so maybe its a sign. Your wifes' phone is ready to be rooted. Hey, I'm just saying...
My "DU4L C0R3 SH00T3R" shot you down in 3D! Screw Tupac. "A,O,S,P BACK!" >_
Try removing the SD card and see if it will boot up properly. I had that happen to me once (boot loop and all). Phone would boot fine without the SD card.
I ended up having to format the SD card (connected to my PC with a card reader). That solved the problem.
This happened to my phone once. A factory reset from the bootloader fixes it good as new. It's been like a month and a half since then and I have had no problems since then.
boom!! from my shooter
Quick update -- phone finished charging... Green LED now... and still same behavior... Thanks for all the replies guys!
iModMM said:
Wow, this is very weird. My advice is if you still have 30 day return use it or insurance, bring it to sprint. If not both call HTC and complain but I doubt they cover software issues, idk I might be wrong. Why fix it? Get a brand new one, you paid for it to be working, not broken.
Click to expand...
Click to collapse
I want to see if I can get her a working phone tonight instead of sending her off to the Sprint store tomorrow, waste a bunch of time, and having them just do a factory reset anyhow.
DDiaz007 said:
You said you can do a factory reset? I'd say do that first before trying anything else. If it works, then the only thing she has to worry about is taking 30 minutes of her time to re-set up her phone.
Click to expand...
Click to collapse
Yeah... This was my first instinct, but just wanted a sanity check here on the forums first...
r0cky0790 said:
^^^You can do that or you can take it back to sprint store or a repair spot and possibly get a new one. Or maybe this is a sign. Custom firmware would knock those bugs right out, so maybe its a sign. Your wifes' phone is ready to be rooted. Hey, I'm just saying...
Click to expand...
Click to collapse
I know! I had her not install the OTA because I had intended to root the phone... I'm so tempted to just root the thing and flash something nice, but I don't want to risk it in case it is a more serious problem and we need Sprint to replace it... Maybe if the factory reset fixes it for a couple of weeks, then I'll consider again...
mvansomeren said:
Try removing the SD card and see if it will boot up properly. I had that happen to me once (boot loop and all). Phone would boot fine without the SD card.
I ended up having to format the SD card (connected to my PC with a card reader). That solved the problem.
Click to expand...
Click to collapse
Sorry I forgot to mention it in the original post, but did try re-seating the SD card and without the SD card... both exhibit the same behavior.
DJ1994 said:
This happened to my phone once. A factory reset from the bootloader fixes it good as new. It's been like a month and a half since then and I have had no problems since then.
Click to expand...
Click to collapse
This is what I wanted to hear.... Someone else with the exact same issue and a fix... I think I'll factory reset it now... I warned my wife that she will lose high scores and text messages. She didn't care about the texts, but was sad about losing her progress in Angry Birds! lol.
---------- Post added at 10:57 PM ---------- Previous post was at 10:34 PM ----------
Okay.. Factory reset went well... Restoring settings and apps now... Thanks for the help guys!
To get rod of those problems you should take the ota's if you haven't rooted it yer then no reason in leaving inferior firmware on the device
Sent from my PG86100 using Tapatalk
ktrotter11 said:
To get rod of those problems you should take the ota's if you haven't rooted it yer then no reason in leaving inferior firmware on the device
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Noooo, he can root and solve the problem that way. Just visit Haus's stock ROM thread, and he'll have everything there for you. A stock rooted ROM with all the OTA firmware fixes available for download. Just root first.
This is assuming you live in the U.S, and own the Sprint Evo 3D (CDMA).
ktrotter11 said:
To get rod of those problems you should take the ota's if you haven't rooted it yer then no reason in leaving inferior firmware on the device
Click to expand...
Click to collapse
Is this kind of failure a known issue with the original stock firmware? I'm not going to take the OTA to keep my options open for rooting in the near future.
DDiaz007 said:
Noooo, he can root and solve the problem that way. Just visit Haus's stock ROM thread, and he'll have everything there for you. A stock rooted ROM with all the OTA firmware fixes available for download. Just root first.
This is assuming you live in the U.S, and own the Sprint Evo 3D (CDMA).
Click to expand...
Click to collapse
Yeah.. I know not to take the OTA... I'm going to root it eventually.
I looked through the complete list of ROMs and didn't see Haus mentioned anywhere... Am I missing something?
Also, is there a common consensus on the top two or three Sense ROMs for the EVO 3D?
ken830 said:
Is this kind of failure a known issue with the original stock firmware? I'm not going to take the OTA to keep my options open for rooting in the near future.
Yeah.. I know not to take the OTA... I'm going to root it eventually.
I looked through the complete list of ROMs and didn't see Haus mentioned anywhere... Am I missing something?
Also, is there a common consensus on the top two or three Sense ROMs for the EVO 3D?
Click to expand...
Click to collapse
Here http://forum.xda-developers.com/showthread.php?t=1223979
Sent from my PG86100 using XDA App
iModMM said:
Wow, this is very weird. My advice is if you still have 30 day return use it or insurance, bring it to sprint. If not both call HTC and complain but I doubt they cover software issues, idk I might be wrong. Why fix it? Get a brand new one, you paid for it to be working, not broken.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
*14 days if bought on the 16th.
Try these things:
- Take batter off and hold power button down for like 10 secs, put battery back in.
- Download the RUU from a thread in the development section and flash it (it will replace everything back to stock).
That SHOULD fix it, if its a software issue, if it doesn't, or it still continues to act funky, just take it back to Sprint and demand a new one since you're within your 14/30 days.
Make sprint replace it the phone will be doing the so thing after resting it or trying any other trick its a software issue belive me I had 5 replacements because of software issues
Sent from my PG86100 using xda premium

Bricked my brand new phone already....

Alright so long story short I tried to rush through rooting my new phone here without checking everything out too much (complete fail on my part...but I wanted it rooted before I went out to the bars to save some battery life haha...ironic, now I'll have no phone tonight).
I went to root it and it somehow got screwed up...the sense launcher wasn't showing up along with the fact that when I pulled down the notification bar and hit settings, it crashed, so I went to unroot it with the RUU 1.13.651.1 and when I got to the comparison screen it said I had 1.13.651.1_R2...and being already frustraited at this point, decided how worse could it get? Tried it out, not my brand new phone is stuck at the black htc screen....fail.
Anyone have any suggestions on what to do? I tried running it again to no avail...I'm about to try the other RUU to just see if it works, but I'm running out of other ideas. Anyone that can help, it would be greatly appreciated.
Thanks!
awesome first post and congrats on your new paperweight
How do you brick a phone using one click root?
shook187 said:
How do you brick a phone using one click root?
Click to expand...
Click to collapse
Sent from my EVO using xda premium
just smashed on the floor and go the Sprint store and pay $100.00 with the insurance.
But, how did you bricked? is only one click!!
shook187 said:
How do you brick a phone using one click root?
Click to expand...
Click to collapse
sorry i dont mean to laugh
but hahahahaha lol
i couldnt help it lol
one click root bricking. im sorry man
tough luck and congrats on your first post
will it turn on, what can you get it to do?... geez guy at least attempt to help evern though this was an idiot move to rush thru it...
he could try to unlock his bootloader, manually flash the recovery and flash a rom thru there ^_^
but since he even failed at one click root, how will he do all that?
can u get to the bootloader?
does ur comp recognize it when u plug it in? even if it's still stuck
flex360 said:
he could try to unlock his bootloader, manually flash the recovery and flash a rom thru there ^_^
but since he even failed at one click root, how will he do all that?
Click to expand...
Click to collapse
Not that hard if he actually takes his time and reads before doing anything. If he can unlock the bootloader with htcdev and flash a recovery he should be ok
Albaholic said:
Not that hard if he actually takes his time and reads before doing anything. If he can unlock the bootloader with htcdev and flash a recovery he should be ok
Click to expand...
Click to collapse
you quoted me and repeated the same thing i said lol
Easy. Hold the volume buttons down while you turn the phone on then choose to reformat or restore or whatever the option is.
Sent from my EVO using xda premium
Weird, my HTC screen is white
Sent from my EVO using xda premium
HixVAC said:
Alright so long story short I tried to rush through rooting my new phone here without checking everything out too much (complete fail on my part...but I wanted it rooted before I went out to the bars to save some battery life haha...ironic, now I'll have no phone tonight).
I went to root it and it somehow got screwed up...the sense launcher wasn't showing up along with the fact that when I pulled down the notification bar and hit settings, it crashed, so I went to unroot it with the RUU 1.13.651.1 and when I got to the comparison screen it said I had 1.13.651.1_R2...and being already frustraited at this point, decided how worse could it get? Tried it out, not my brand new phone is stuck at the black htc screen....fail.
Anyone have any suggestions on what to do? I tried running it again to no avail...I'm about to try the other RUU to just see if it works, but I'm running out of other ideas. Anyone that can help, it would be greatly appreciated.
Thanks!
Click to expand...
Click to collapse
Well, the good news is the phone is not hard bricked, it has a soft brick and is recoverable. Redownload the RUU and try again, but make sure you have the correct one. If that doesn't work you'll have to unlock with htcdev, flash a recovery and flash a ROM. Then try the RUU again if you no longer want root.
Like others have said...it sounds like there is hope for your phone yet. Take your time and CAREFULLY follow instructions for whichever process you choose. Hopefully you post again later saying you were able to fix it.
apparently he doesn't care that much... he hasn't checked back recently...
ticklemepinks said:
apparently he doesn't care that much... he hasn't checked back recently...
Click to expand...
Click to collapse
I think he was going out to the bars...without a phone
Come on guys you scared him away. We were all noobies at one point. I done stupid moves and spent countless hours fixing my mess with the help on here. Give the guy a break. Op if u want hit me with pm and we can work together on this I am welling to help
Sent from my EVO using XDA
HixVAC said:
Alright so long story short I tried to rush through rooting my new phone here without checking everything out too much (complete fail on my part...but I wanted it rooted before I went out to the bars to save some battery life haha...ironic, now I'll have no phone tonight).
I went to root it and it somehow got screwed up...the sense launcher wasn't showing up along with the fact that when I pulled down the notification bar and hit settings, it crashed, so I went to unroot it with the RUU 1.13.651.1 and when I got to the comparison screen it said I had 1.13.651.1_R2...and being already frustraited at this point, decided how worse could it get? Tried it out, not my brand new phone is stuck at the black htc screen....fail.
Anyone have any suggestions on what to do? I tried running it again to no avail...I'm about to try the other RUU to just see if it works, but I'm running out of other ideas. Anyone that can help, it would be greatly appreciated.
Thanks!
Click to expand...
Click to collapse
First off don't feel too bad, No matter how sure you know what your doing we all make mistakes. I paperweighted mine while manually installing some mods last night. If you would of watched the how to RUU the evo lte you would of seen that that the black HTC screen is perfectly normal. The phone will sit on that screen for like 10 minutes sometimes it will reboot and sometimes you will get differnt screens. The key is to have the drivers handy and install them if ur PC ever calls the device android 1.0.
The RUU version 1.13.651.1_R2 is the one you should be using. As scary as it is you just need to be patient, and let the RUU run it may look like nothing is happening but something is.
fearbasel04 said:
Come on guys you scared him away. We were all noobies at one point. I done stupid moves and spent countless hours fixing my mess with the help on here. Give the guy a break. Op if u want hit me with pm and we can work together on this I am welling to help
Sent from my EVO using XDA
Click to expand...
Click to collapse
Nice! Who said there are no more Good Samaritans?
Props,
Doc

I changed the HTC One back plate, now is stuck with Boot Loop

Hi everyone just a few hours ago my phone was still working, it was stock firmare no root). Once I removed the back plate I turn it On and it was working perfectly but once I put it on the other one a black one start with the boot loop. I din't damage any cable. I hope some can help me. thanks in advance.
So you took the back off the phone? Backing which is not supposed to come off ? I think you've done something to your phone very few of us here could help you with.
craighwk said:
So you took the back off the phone? Backing which is not supposed to come off ? I think you've done something to your phone very few of us here could help you with.
Click to expand...
Click to collapse
This happened to me with the HTC One X but because it was the international model I used the RUU and it was fixed.
Gospelfrances said:
This happened to me with the HTC One X but because it was the international model I used the RUU and it was fixed.
Click to expand...
Click to collapse
I don't get what you're saying. If you're talking about the One X, you're in the wrong forum.
Sent from my HTC One using xda premium
jonathan3579 said:
I don't get what you're saying. If you're talking about the One X, you're in the wrong forum.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I said that happened with my past phone, now I have the new HTC one which is the one that I have this issue
Gospelfrances said:
I said that happened with my past phone, now I have the new HTC one which is the one that I have this issue
Click to expand...
Click to collapse
so you changed the housing of the htc one to black one??
htc fan89 said:
so you changed the housing of the htc one to black one??
Click to expand...
Click to collapse
Yes, actually when I took it off, I turn on the phone to check if there was any damage and it was working perfectly but one I put it into the new housing I turned on it start the boot loop.
Gospelfrances said:
Yes, actually when I took it off, I turn on the phone to check if there was any damage and it was working perfectly but one I put it into the new housing I turned on it start the boot loop.
Click to expand...
Click to collapse
Maybe something related to the wires, can you boot into bootloader? then from there you can do a factory restore...otherwise you need to flash a ruu
htc fan89 said:
Maybe something related to the wires, can you boot into bootloader? then from there you can do a factory restore...otherwise you need to flash a ruu
Click to expand...
Click to collapse
I had been reading some threads and I think im going to need the RUU becuase the phone was intact I was very careful not to damage it
wait!! how did you remove the back, did you buy it in the us on tmoble?
qzan7 said:
wait!! how did you remove the back, did you buy it in the us on tmoble?
Click to expand...
Click to collapse
I used this method to open it :
"To open the HTC One i used an iSesamo tool and a long plastic spudger. Start from the top right corner and insert the blade (or any other thin tool) in between the white plastic back cover. Then take one side of the volume button out (preferably the +) and then insert the plastic spudger in between the back cover and the mother board. "
http://www.youtube.com/watch?v=xTkedw4_27k
This is how it looks.
Did you get it?
If you can get into the bootloader try a factory restore.
Sorry to get off topic , but to be honest im shocked you were able to pull that off and make it look that good. Did you have to re-glue anything? Most of us are under the impression that you basically have to destroy the phone to take it apart. Did the black plastic on the side come with the black back plate. More info please. Good luck, i hope you are able to get it working again. If its bootlooping its most likely a soft brick that is fixable. Is the power button maybe not in correctly sticking down?
adezd00 said:
If you can get into the bootloader try a factory restore.
Sorry to get off topic , but to be honest im shocked you were able to pull that off and make it look that good. Did you have to re-glue anything? Most of us are under the impression that you basically have to destroy the phone to take it apart. Did the black plastic on the side come with the black back plate. More info please. Good luck, i hope you are able to get it working again. If its bootlooping its most likely a soft brick that is fixable. Is the power button maybe not in correctly sticking down?
Click to expand...
Click to collapse
Yes the black plastic on the side does comes with the back plate and well I just followed the instructions that were on the video description.
I did not have to re-glue anything actually it was just like a snap case when I put it on the new back plate. I already tried a factory reset but still is bootlooping, I already checked and the power botton is not sticking down, I think is a soft brick but Im just going to wait for the RUU.
Try fastboot erase cache and reflash twrp.
Sent from my HTC One using xda app-developers app
isaster1 said:
Try fastboot erase cache and reflash twrp.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Can I use an International RUU or the AT&T ones?
Simply no
Gospelfrances said:
Can I use an International RUU or the AT&T ones?
Click to expand...
Click to collapse
You will have to wait for the tmobile ruu to be released. You can attempt s-off and change your cid ,it you do that you can run any ruu for the htc one. Unfortunately, i don't think you will be able to do that if cant get it to boot into hboot or recovery.
adezd00 said:
You will have to wait for the tmobile ruu to be released. You can attempt s-off and change your cid ,it you do that you can run any ruu for the htc one. Unfortunately, i don't think you will be able to do that if cant get it to boot into hboot or recovery.
Click to expand...
Click to collapse
Well I'm going to wait for the tmobile ruu
Gospelfrances said:
Well I'm going to wait for the tmobile ruu
Click to expand...
Click to collapse
Can you power the phone completely off? Otherwise the bootloop will run the battery completely down, which is not good for LiPoly.
stevedebi said:
Can you power the phone completely off? Otherwise the bootloop will run the battery completely down, which is not good for LiPoly.
Click to expand...
Click to collapse
Ah yes i can turn it off, do you know if when is off can I charge it?

[Q] Pixelated screen and repair question using CM10.1.

So last night, my phone decided that it would no longer like me to use it. The screen is a full screen of (for lack of a better term) rainbow snow. It is pixelated. I can't see anything except the snow. I have gotten it to show my lock screen by kind of tweaking the phone by bending slightly. When I get the lock screen, the touch screen no longer works. I can hit the power button to turn the screen off, and then again to only get the snow. I am thinking it's probably a hardware issue. I haven't dropped it or gotten it wet. Which leads me to my next question. I am rooted and running CM 10.1. I can't get in to recovery mode to restore to a stock ROM. If I take it in to Sprint for repair/replacement will they have a way of seeing I am running a ROM and decide they wont't work on my phone?
thedanpal said:
So last night, my phone decided that it would no longer like me to use it. The screen is a full screen of (for lack of a better term) rainbow snow. It is pixelated....
Click to expand...
Click to collapse
Is it possible that you CAN get into recovery and you just don't know it because you can't see it? Work with me here.
If you can power down the phone, try powering up into bootloader/fastboot and try to flash an appropriate RUU from fastboot/usb. Just a shot in the dark...
http://forum.xda-developers.com/wiki/index.php?title=Flashing_Guide_-_Android
tmwilsoniv said:
Is it possible that you CAN get into recovery and you just don't know it because you can't see it? Work with me here.
If you can power down the phone, try powering up into bootloader/fastboot and try to flash an appropriate RUU from fastboot/usb. Just a shot in the dark...
http://forum.xda-developers.com/wiki/index.php?title=Flashing_Guide_-_Android
Click to expand...
Click to collapse
That is a very good chance. I will give it a shot tonight. Thanks for the idea.
I pretty much have no idea what to do now. My phone won't mount the SD card on any computer. The phone recognizes the SD card, i just wont mount it. When trying to use RUU i just get the error 170. So, i guess i will be dropping my phone off at sprint and hope for the best.
Same issue. Was running Carbon which is cm based. Tried everything, nothing worked. Took it to the Sprint store yesterday and they got me a refurbished LTE. I'm thinking of getting the HTC one but can't afford it right now. Refurb phone works alright so I'll just keep it for know but I know what you're going through. it sucks and although the ROM worked awesome it may have been the culprit.
Sent from my EVO using xda app-developers app
SiGuy11 said:
Same issue. Was running Carbon which is cm based. Tried everything, nothing worked. Took it to the Sprint store yesterday and they got me a refurbished LTE. I'm thinking of getting the HTC one but can't afford it right now. Refurb phone works alright so I'll just keep it for know but I know what you're going through. it sucks and although the ROM worked awesome it may have been the culprit.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
The tech thought it was a connection issue with the display, but he couldn't get it fixed and thinks the motherboard went bad. They are replacing the phone with a new one, but they are backordered so I have to wait a week.
Yeah but what caused all of our phones to have the same issue that doesn't exist on sense roms? Kernel overpowering the motherboard causing it to fry?
Sent from my EVO using xda app-developers app

[Q] Is my phone permabricked?

So last night, when going to charge my phone, I notice that turning the screen on wasn't bringing me to my lockscreen. Instead it was a black screen with a line in the middle. It looked like the screen off animation got stuck on the screen. So I rebooted it and it was fine.
Today, I wake up and it won't respond at all. Holding the power button does nothing, it doesn't look like it's charging either. I know that I have it set up to run lagfix at night, could that have been the cause of this? Is there any way to come back from a brick?
shmallow said:
So last night, when going to charge my phone, I notice that turning the screen on wasn't bringing me to my lockscreen. Instead it was a black screen with a line in the middle. It looked like the screen off animation got stuck on the screen. So I rebooted it and it was fine.
Today, I wake up and it won't respond at all. Holding the power button does nothing, it doesn't look like it's charging either. I know that I have it set up to run lagfix at night, could that have been the cause of this? Is there any way to come back from a brick?
Click to expand...
Click to collapse
Yup, there is a way to fix this. Visit your local Sprint store and have it replaced. Hope you have insurance, if not its $50. Gods peed to you.
MeestaAytch said:
Yup, there is a way to fix this. Visit your local Sprint store and have it replaced. Hope you have insurance, if not its $50. Gods peed to you.
Click to expand...
Click to collapse
No insurance. :crying:
After plugging the device into the computer, it says QHSUSB_DLOAD. So I guess that confirms it was from lagfix.
shmallow said:
No insurance. :crying:
After plugging the device into the computer, it says QHSUSB_DLOAD. So I guess that confirms it was from lagfix.
Click to expand...
Click to collapse
Well you're going to have to pay the $50 then. And yea its from the "lagfix". That "lagfix" is really just TRIM. It's disabled off CM10.2 currently for this exact reason. It's been having a grand ole time causing a brickfest.
MeestaAytch said:
Well you're going to have to pay the $50 then. And yea its from the "lagfix". That "lagfix" is really just TRIM. It's disabled off CM10.2 currently for this exact reason. It's been having a grand ole time causing a brickfest.
Click to expand...
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I thought even if you had insurance you had to pay to get a replacement? Isn't only the in-store repair free?
shmallow said:
I thought even if you had insurance you had to pay to get a replacement? Isn't only the in-store repair free?
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You only pay the deductible if the phone is lost or stolen. For hardware failure, with TEP, there should be no charge for a replacement device.
Jtag might be another alternative, as well. Shoot XDA member Zarboz a PM for more info.
Sent from my EVO using XDA Premium 4 mobile app
PM'd Zarboz. But is there any way for me to unbrick it myself? I'd really like to leave going to sprint or mailing my phone away as a last resort. I've found a few unbricking tutorials, but they say that they're only for bricks that occur when going S-Off. Would it be crazy to try one of those anyway?
shmallow said:
PM'd Zarboz. But is there any way for me to unbrick it myself? I'd really like to leave going to sprint or mailing my phone away as a last resort. I've found a few unbricking tutorials, but they say that they're only for bricks that occur when going S-Off. Would it be crazy to try one of those anyway?
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It won't work. You're not the first person to have this type of brick. It occurs as a result of faulty hardware, which can only be replaced, or flashed directly with JTAG (and even then, you'd still have the same hardware, and be prone to the same issue again).
I guess you missed the part in the Lagfree app OP that mentions the "brick bug."
Captain_Throwback said:
It won't work. You're not the first person to have this type of brick. It occurs as a result of faulty hardware, which can only be replaced, or flashed directly with JTAG (and even then, you'd still have the same hardware, and be prone to the same issue again).
I guess you missed the part in the Lagfree app OP that mentions the "brick bug."
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Well, no, I saw it. I thought I would be fine because I only saw the affected devices as samsung ones. Thanks for the input though. I'll just replace it or wait until I can upgrade.
shmallow said:
Well, no, I saw it. I thought I would be fine because I only saw the affected devices as samsung ones. Thanks for the input though. I'll just replace it or wait until I can upgrade.
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Might help if you go to the thread and mention that this device appears to be affected as well, otherwise more may suffer your fate.
Bricked??
Yesterday I restored a backup that I've been running for mounths, restored fine and no issues. Today I got a text went to unlock the device, had snow like an old tv with no signal. I pressed home and got the lock screen but there was major screen tear and the device was very slow to respond. I managed to get to twrp recovery and there was also screen tear/snow and the middle 2/4 was not there and non responsive, so couldn't wipe, fix perms or restore any thing. Tried that a few times, now the only response I get is I hold the power button for 10-15 seconds, capasitive buttons flash, let go of button, half a second later there is a quick vibration and black screen. I can't get in to the bootloader or recovery. Am I hosed?? tia Also when I charge it the light doesn't go on
I too had this issue, but my phone went white then turned off and never turned
Back on. It was a hardware failure. They replaced mine for free.
Sent from my EVO using xda premium
I plugged the device after a while and the orange light comes on like it is charging?? Is that a good sign?? I try adb commands but it came up device not found. Any suggestions?
robbo10 said:
I plugged the device after a while and the orange light comes on like it is charging?? Is that a good sign?? I try adb commands but it came up device not found. Any suggestions?
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Let it charge for a good long while, then try to power it up.
Sent from my EVO using XDA Premium 4 mobile app
FinZ28 said:
Let it charge for a good long while, then try to power it up.
Sent from my EVO using XDA Premium 4 mobile app
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OK i'll try that, the phone was at 90% when all this happened idk??
mammothjojo88 said:
I too had this issue, but my phone went white then turned off and never turned
Back on. It was a hardware failure. They replaced mine for free.
Sent from my EVO using xda premium
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If I still had insurance I would do this, but I'm not sure a new Evolte is worth $50 to me, especially with my upgrade around the corner. I'll just have to say farewell to this phone. It was a good run.
FinZ28 said:
Let it charge for a good long while, then try to power it up.
Sent from my EVO using XDA Premium 4 mobile app
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Click to collapse
Let charge for a while it booted and got stuck on the splash screen but the coloring was off. I plugged it in to the computer ran "adb devices" and it found it said recovery and a long number. I tried "adb reboot bootloader" black screen and that was it.
Sent from my PC36100 using xda app-developers app
robbo10 said:
Let charge for a while it booted and got stuck on the splash screen but the coloring was off. I plugged it in to the computer ran "adb devices" and it found it said recovery and a long number. I tried "adb reboot bootloader" black screen and that was it.
Sent from my PC36100 using xda app-developers app
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Looks like an issue with the screen. If you have TEP I'd take it to Sprint and let them look at it. Shouldn't cost you anything to get it replaced.
Sent from my EVO using XDA Premium 4 mobile app
Wow, you guys were right, you do get a free replacement.
At first, I was set on just living with my mother's old SG4G, but I couldn't stand how outdated it was. The screen looked meh, and I couldn't even install Chrome on it. So I was ready to pay the $50 to replace it, went to sprint with my evolte, and the guy there said he could only service active phones. So he changed my active phone back to my evolte, and added insurance to it. So I walked in with a broken phone without insurance, and left with a new phone for free. I'd say that's a lucky day.
Thanks for your advice guys, you guys just got me a new phone for free.

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