Hi everyone !
I'm new here (and not a native english speaker, so apologies in advance for any grammar mistakes)
Before making this thread, I looked for info here, but I'm not sure for what to search.
I'll try to explain my problem here.
I bought a Galaxy SIII from my provider 3 weeks ago and everything looked fine, till last week.
Some times to time, with no apparent reason or cause, while my phone is on sleep mode, on my desk, or in my pocket, playing music, I have the following problem: when I push the on/off button to wake up my phone, my screen is turning on, taking me to the lock screen.
But, my screen brightness is very low, like set to the minimum.
And when I draw my unlocking pattern, screen goes black.
Bottom buttons are lit and my phone seems to be OK, I can feel haptic feedbacks.
But the screen is black.
If I push the on/off button again, screen stays black and bottom buttons are not lit anymore, as a usual Sleep Mode.
If I push on/off again (depending on how much I wait between 2 on/off):
- My phone awakes from Sleep and takes me again to the unlock screen, brightness still very low. And after the unlocking pattern traced, black screen again
- If I didn't wait enought after putting it into sleep mode, in this case, I don't have to redraw the unlocking pattern. I'm back to my home screen...
for 1/4 of a second, stilll with brightness at the minimum. And screen goes black.
And after a serie on onoffonoff, boom, my screen is back to full and normal brightness and everything is OK.
At the beginning, my phone did that once in a while. I thought at the time ti was after pushing the on/off button while using a CPU/RAM hungry app, my phone struggling to recover....
But now, it's totally random.
Depending on .... I don't know what, I have to do the onoffonoff thing 2, 5, 10, 50 times in a row so my phone can recover from is half comatose.
Yesterday, I could not use my phone for half an hour ...
and if someone calls me, I hear the ringtone, but screen stays black.
I can answer the call (but not knowing who's calling) by sliding on the part of the screen where the slider normally is.
Funny thing is about removing the battery. It doesn't solve my problem.
When I do so, my phone boots, I see the "Samsung Galaxy SIII" boot screen, on low brightness (whih is not normal ...)
After that, I normally have another boot screen with my provider's logo and tone. But screen goes black again (but I still here the tone)
Then I realized it started to happen when my phone proposed me a Samsung update.
I tried to reset my phone to factory settings but it didn't work, the update was still here.
For a while I thought my problem was solved, because my phone behaved normally for 3 or 4 hours, without problem.
But it came back.
I found on the internet several "almost-same-problems" without proposed solutions.
Like checking if the proximity sensor was blocked by a protective transparent plastic sheet, or a case.
I tried to to remove mine.
Didn't work.
Some people said it was linked to their phone trying to acquire a wifi network.
My wifi on or off, withiin or without the range of a wifi router didn't work ...
I tried to note things down about what I did, when, how, app launched before the problem appears.
I checked battery info (temp, voltage, etc).
No pattern emerged.
So.
Hs anyone of you enountered the same problem ?
Do you have ideas, solutions I can use ?
Or maybe a voodoo prayer ?
I could sent it back to my provider which will bounce it back to Samsung. But it will take ages (3 to 4 weeks ...) :'(
Thanks in advance !
do a factory reset, go completely stock
if that doesn't help, send it in
Glebun said:
do a factory reset, go completely stock
if that doesn't help, send it in
Click to expand...
Click to collapse
That's what I did.
I tried by going into the Parameters menu, and reseting.
I tried by booting my phone with Vol+ / Home / Power buttons to access a console mode and do a wipe data/reset.
The problem is that my phone got an update like one week ago from a 4.?.? to 4.1.2.
And even with a reset, my phone reboot with the 4.1.2 version, which seems to cause this problem.
Or maybe not, but I can't be sure.
As I said, after a factory reset I did yesterday, everything went well for 3 or 4 hours and the problem reappeared.
send it to the service
Hi all,
I have a rooted "g'Five President G9(Android 4.2.1)" smartphone. I'm facing a strange problem:
If I turn my wifi+bluetooth off and touch anywhere on screen, its display disappears and shows a very dim grey screen. Then until and unless I don't turn my BT/wifi on again, its display won't get back to the normal state(shows a grey screen). When that grey screen appears, I still receive notifications for calls and messages. Even I can respond to calls because I have an estimate about where to touch to answer it. I can also lock/unlock phone thorough that grey screen (which means mobile is not stuck). I have tried restarting phone, but in vain. Please provide some help in this regard.
I can use my phone easily if its wifi/BT is on(but it drains battery with a vigorous pace). I haven't performed any tricks with my device in recent months and I'm facing this problem since last week.
Any help would be appreciated.
Thanks.
Dear friends, see this, see in the youtube:
watch?v=ixWozCI8sek
I activated the phone in their own settings of android to show screen touches and strokes that you can see in the video above, and installed YAMTT app to better show the problem.
The Problem on mobile touch in the middle of the screen there is a track that is not recognized touch, but if I press the screen sinking, she returns to work temporarily, and now recognizes the touch - but after a few minutes the problem back and touch is not recognized again.
The screen is perhaps dished up, and when I press down her back to be in contact with the part of the cell that recognizes the touch, but with time the screen should be getting back dished up (this is my guess, not i'm sure).
Detail, not always when I press is running, sometimes I press the screen to the center of the touch again be recognized, but it seems that the phone is registering touches alone.
What would be a solution, and change the screen (it does not mean that changing the screen the problem solved), want to try other alternatives before changing the screen.
Perhaps heating up the screen with hot air, in theory it will expand and become more pliable, and then if I press down the center panel of the phone with something for a while until it cools, in theory the screen would remain indefinitely, and if that is the problem could solve -
Anyone have any thoughts, has been there?
Thanks in advanced!
I am using Lenovo Vibe C a2020a40.I am facing this problem from The very beginning ..My phone gets automatically Screen locked....While i am using or playing game it gets screenlocked automatically.After auto screenlock its shows Black screen and neither Power or volume button works that time...It happens continuesly . After some time It comes out from black screen and unlocking the pattern lock......again it gets locked .... IT MOSTLY HAPPES WHEN I AM PLAYING GAMES ... So whats the solution of this problem !? Is it because of Software !?
Hi all,
i really dont know what happened to my phone. the screen turns black instantly after showing the samsung logo on the start up i tried to reflash a fresh firmware but didnt do the job. the screen is showing the download mode also but after restarting and showing the samsung logo the screen turns to black. sometimes it flickers and shows some of the screen but turns off instantly
is there any fix to this ? does my phone encountered a water damage ? i tried the water damage test on the sim tray but the sticker seems to be on its original state no water damage at all any assistance would help i hope the lcd is not broken my country is on a lockdown and service centers open at this moment. i really need the phone for my work
Thanks
you have to turn on AOD to fix this I guess because I had a similar issue with my screen so a temporary fix is to turn on AOD then press power button screen will work fine pressing the power button directly when the screen is off flickers it and the screen turns completely black after a weird yellow flash.