So i dropped my s3 today... well the day i dont have the otter box i drop it, and the screen crack making the phone not responsive and then the screen turned all blue
and so i found this store that replaces all of that for 190$ worth?
Do the screens become laggy, and should i just stick it out with my bb 9900 for the time being (im a student) and wait for the s4 to get lower and just pick one up
I picked up my s3 in march for 325$
:highfive:
thank you, sorry i wasnt alowed to post in Q&A
anthonyly said:
So i dropped my s3 today... well the day i dont have the otter box i drop it, and the screen crack making the phone not responsive and then the screen turned all blue
and so i found this store that replaces all of that for 190$ worth?
Do the screens become laggy, and should i just stick it out with my bb 9900 for the time being (im a student) and wait for the s4 to get lower and just pick one up
I picked up my s3 in march for 325$
:highfive:
thank you, sorry i wasnt alowed to post in Q&A
Click to expand...
Click to collapse
Weird that you weren't allowed to post on the Q&A section cause you're already a senior member. But anyway since you got it on March then isn't it covered by warranty? Replacement screens on the internet are sometimes bogus unless your really know how to criticized the item being sold. I suggest that you bring it to Samsung for repair.
SignetSphere said:
Weird that you weren't allowed to post on the Q&A section cause you're already are a senior member. But anyway since you got it on March then isn't it covered by warranty? Rep
lacement screens on the internet are sometimes bogus unless your really know how to criticized the item being sold. I suggest that you bring it to Samsung for repair.
Click to expand...
Click to collapse
How much do you think the repairs at the Samsung centers are? I got. My. Phone off someone on kijiji and he got it from Hong Kong for dirt cheap and then I found out the pho was from France pretty sure from Orange. I'm not really the type of person that wants armatures to replace my screen... But the phone is like 300$ now and I do love my phone because no one else I know has the Grey one and I can't sell it on eBay because I have personal things in it, or should I just keep it as a decoration and buy a s4 when it's lower....
I don't know what to do... Is it really worth 200$ to fix a phone that I can get for 300$ but I wonder if they'd fix everything else because I've been having signal problems
SignetSphere said:
Weird that you weren't allowed to post on the Q&A section cause you're already are a senior member. But anyway since you got it on March then isn't it covered by warranty? Replacement screens on the internet are sometimes bogus unless your really know how to criticized the item being sold. I suggest that you bring it to Samsung for repair.
Click to expand...
Click to collapse
anthonyly said:
How much do you think the repairs at the Samsung centers are? I got. My. Phone off someone on kijiji and he got it from Hong Kong for dirt cheap and then I found out the pho was from France pretty sure from Orange. I'm not really the type of person that wants armatures to replace my screen... But the phone is like 300$ now and I do love my phone because no one else I know has the Grey one and I can't sell it on eBay because I have personal things in it, or should I just keep it as a decoration and buy a s4 when it's lower....
I don't know what to do... Is it really worth 200$ to fix a phone that I can get for 300$ but I wonder if they'd fix everything else because I've been having signal problems
Click to expand...
Click to collapse
Do you know If thy replace the housing too because tucking concrete scratched it
anthonyly said:
Do you know If thy replace the housing too because tucking concrete scratched it
Click to expand...
Click to collapse
Better go and ask them about it as I haven't really encountered bringing in a phone for repair. And if you ask me if it's really worth it to repair a phone for almost half the price when you bought it... well... I think i'll pass and just get a new one because you'll encounter more issues afterwards. Of course it's a different issue when you send it Samsung for warranty issues.
SignetSphere said:
Better go and ask them about it as I haven't really encountered bringing in a phone for repair. And if you ask me if it's really worth it to repair a phone for almost half the price when you bought it... well... I think i'll pass and just get a new one because you'll encounter more issues afterwards. Of course it's a different issue when you send it Samsung for warranty issues.
Click to expand...
Click to collapse
Oh so it is true there are problems when screens are installed (besdies samsung) guess i won't be on the forums anymore till the s4 get its price cut
What if i actually have warranty on the phone how would i check? cause i bought it from a guy or does that mean it just doesn't have warranty?
anthonyly said:
Oh so it is true there are problems when screens are installed (besdies samsung) guess i won't be on the forums anymore till the s4 get its price cut
What if i actually have warranty on the phone how would i check? cause i bought it from a guy or does that mean it just doesn't have warranty?
Click to expand...
Click to collapse
If you take it to a Samsung supported repair shop they will know its under warranty by the imei and serial number.You wont even need to have the reciept if you got it from someone else.Same happened to me once.If you want to replace the screen yourself then buy one on ebay for 140 bucks and do it yourself with a video tutorial from youtube.Its not that hard mate.
Ive changed a few screens for friends with ones from ebay and they are perfectly good and dont have any problems at all.Run perfectly and you save heaps too.
SignetSphere said:
Better go and ask them about it as I haven't really encountered bringing in a phone for repair. And if you ask me if it's really worth it to repair a phone for almost half the price when you bought it... well... I think i'll pass and just get a new one because you'll encounter more issues afterwards. Of course it's a different issue when you send it Samsung for warranty issues.
Click to expand...
Click to collapse
cooza said:
If you take it to a Samsung supported repair shop they will know its under warranty by the imei and serial number.You wont even need to have the reciept if you got it from someone else.Same happened to me once.If you want to replace the screen yourself then buy one on ebay for 140 bucks and do it yourself with a video tutorial from youtube.Its not that hard mate.
Ive changed a few screens for friends with ones from ebay and they are perfectly good and dont have any problems at all.Run perfectly and you save heaps too.
Click to expand...
Click to collapse
Hm... do screen repairs ever get cheap from samsung? or are they around 200$ :l might as well save for a s4 with the 200
anthonyly said:
Hm... do screen repairs ever get cheap from samsung? or are they around 200$ :l might as well save for a s4 with the 200
Click to expand...
Click to collapse
If its under waranty it should be free.Otherwise get a screen from ebay for 140 and fix it yourself and then try and sell the phone for 250.
250 + the 60 you saved will be 310 to go to an S4 at least mate.Id see if its covered first and then you will have a working phone to sell + 200 bucks.
cooza said:
If its under waranty it should be free.Otherwise get a screen from ebay for 140 and fix it yourself and then try and sell the phone for 250.
250 + the 60 you saved will be 310 to go to an S4 at least mate.Id see if its covered first and then you will have a working phone to sell + 200 bucks.
Click to expand...
Click to collapse
haha its a blank screen now since all the ink, wait what if its just manufacturer warranty should it still be free.... guess i'll be making a trip to the samsung center. was planning on keeping the phone till my contract end
anthonyly said:
haha its a blank screen now since all the ink, wait what if its just manufacturer warranty should it still be free.... guess i'll be making a trip to the samsung center. was planning on keeping the phone till my contract end
Click to expand...
Click to collapse
Yeah mate all warranty coverage is free if its something like a hardware issue.If you drop it and they can tell then its up to them but if you dont have any marks on the side that makes it look like it has been dropped then just say that it wont start for some reason.
The bad thing is if it has been rooted and flashed and you havent reset the binary counter.Then if they see that they will most likely send you a letter asking you to pay cos that will mean you have lost the warranty.
anthonyly said:
How much do you think the repairs at the Samsung centers are? I got. My. Phone off someone on kijiji and he got it from Hong Kong for dirt cheap and then I found out the pho was from France pretty sure from Orange. I'm not really the type of person that wants armatures to replace my screen... But the phone is like 300$ now and I do love my phone because no one else I know has the Grey one and I can't sell it on eBay because I have personal things in it, or should I just keep it as a decoration and buy a s4 when it's lower....
I don't know what to do... Is it really worth 200$ to fix a phone that I can get for 300$ but I wonder if they'd fix everything else because I've been having signal problems
Click to expand...
Click to collapse
Dont repair it as it will cause some touchscreen issues.
Only get it repaird from samsung use the warranty and reset the binary counter
Be Humble and Hit thanks if you find the post helpful or if I helped u.
A click for u but rep for me
Sent from my Rooted LT26i using xda premium
ADDICT.ANK said:
Dont repair it as it will cause some touchscreen issues.
Only get it repaird from samsung use the warranty and reset the binary counter
Be Humble and Hit thanks if you find the post helpful or if I helped u.
A click for u but rep for me
Sent from my Rooted LT26i using xda premium
Click to expand...
Click to collapse
Replacing the screen wont do anything to the touch at all.Ive changed screens on the S2,S3,Note2 and iphone4S with ones Ive got from ebay to save money by not paying store labour rates and none of them have any problems or screen issues.
cooza said:
Replacing the screen wont do anything to the touch at all.Ive changed screens on the S2,S3,Note2 and iphone4S with ones Ive got from ebay to save money by not paying store labour rates and none of them have any problems or screen issues.
Click to expand...
Click to collapse
Well then its great I guess these issues used to persist earlier..
If there's nt much problem then use the warranty damn its useful.
Be Humble and Hit thanks if you find the post helpful or if I helped u.
A click for u but rep for me
Sent from my Rooted LT26i using xda premium
ADDICT.ANK said:
Well then its great I guess these issues used to persist earlier..
If there's nt much problem then use the warranty damn its useful.
Be Humble and Hit thanks if you find the post helpful or if I helped u.
A click for u but rep for me
Sent from my Rooted LT26i using xda premium
Click to expand...
Click to collapse
sadly apparently warranty isn't covered by any damages only manufacturer issues
anthonyly said:
sadly apparently warranty isn't covered by any damages only manufacturer issues
Click to expand...
Click to collapse
Try a different service centre.
Whats the cost for the repairs.they would hv told u about it.
Be Humble and Hit thanks if you find the post helpful or if I helped u.
A click for u but rep for me
Sent from my Rooted LT26i using xda premium
anthonyly said:
sadly apparently warranty isn't covered by any damages only manufacturer issues
Click to expand...
Click to collapse
Of course. That's what warranty means. Manufacturing defects....
You need insurance for loss or damage
Sent from my GT-I9300 using Tapatalk 4
anthonyly said:
sadly apparently warranty isn't covered by any damages only manufacturer issues
Click to expand...
Click to collapse
Yeah mate if they know its the screen from an accident then they wont fix it.If you want to purposely brick your phone and say it has SDS (sudden desth syndrome) thats up to you but you may want to just fix it yourself if you cant find a non-samsung store that will do it for cheap..meaning screen + labour maybe 200 bucks.
Better to start looking at youtube videos.
Related
i have a thunderbolt and just dropped the damn thing and broke the lcd and digi, i was wondering how much you think the phone is worth for parts? i wanna sell it. if this is in the wrong thread, im sorry. let me know thank you
32gb sd card, batt cover, and battery for 100 would be a steal.
You might be able to fix it, I did that to my incredible and it worked great afterwords. Not sure if any digitizers are out yet though for it.
Sent from my ADR6400L using XDA App
no insurance? id still take it to verizon and say the screen went out on its own or something to see if they can send you a replacement. dont mention you dropped it and you should be fine
dak_181 said:
no insurance? id still take it to verizon and say the screen went out on its own or something to see if they can send you a replacement. dont mention you dropped it and you should be fine
Click to expand...
Click to collapse
Lulz.
And yeah they sell digis, I just looked the other day cause I dropped my phone too...
Sent from my ThunderBolt using XDA App
I'll give you $100 for it as-is. I own a large computer store in Atlanta.
mrbracht said:
i have a thunderbolt and just dropped the damn thing and broke the lcd and digi, i was wondering how much you think the phone is worth for parts? i wanna sell it. if this is in the wrong thread, im sorry. let me know thank you
Click to expand...
Click to collapse
http://cgi.ebay.com/Verizon-HTC-Thu...004?pt=LH_DefaultDomain_0&hash=item3365642ce4
http://www.youtube.com/watch?v=v3rjgVsSWxQ
You can buy lcd and digitizer for less than $40 on ebay. Don't know how hard to change out but probably guide on youtube or google it.
Doc
Added youtube link.
Kinda new to rooting and stuff but does anyone know how Best Buy handles returns/exchanges for androids?
I rooted my phone and unrooted it, took out superuser and did a factory reset. My main concern is whether or not they would put my phone in download mode to check the download counter.
most places will not put it in DL mode to check that.
generalpost said:
Kinda new to rooting and stuff but does anyone know how Best Buy handles returns/exchanges for androids?
I rooted my phone and unrooted it, took out superuser and did a factory reset. My main concern is whether or not they would put my phone in download mode to check the download counter.
Click to expand...
Click to collapse
Did you buy it from best buy?
Also, are you returning it or exchanging it for a new one. If you are exchanging it, you can buy a jig to reset the flash counter for $7. OR, simply lie your teeth out. I've exchanged cracked Xbox games with no insurance, got a new iPod 3rd Gen after saying my 2nd Gen broke, and I even got them to fix my laptop for free. They're gullible, just say you tried to fix it yourself.
Sent from my SAMSUNG-SGH-I777 using xda premium
xAnimal5 said:
Did you buy it from best buy?
Also, are you returning it or exchanging it for a new one. If you are exchanging it, you can buy a jig to reset the flash counter for $7. OR, simply lie your teeth out. I've exchanged cracked Xbox games with no insurance, got a new iPod 3rd Gen after saying my 2nd Gen broke, and I even got them to fix my laptop for free. They're gullible, just say you tried to fix it yourself.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Bought the phone from best buy. I'm planning to exchange it for another phone. Read about the jigs. Do you think they'll put it in download mode?
generalpost said:
Bought the phone from best buy. I'm planning to exchange it for another phone. Read about the jigs. Do you think they'll put it in download mode?
Click to expand...
Click to collapse
They might, better to be safe than sorry with the jig. If you don't wanna wait for the jig to ship to your house and they check your flash counter, tell them you went to a cell phone technicien and they told you to flash something.
Sent from my SAMSUNG-SGH-I777 using xda premium
When I took back my first GS2 to Best Buy, the girl didn't even turn the phone on...
And I had SuperUser in the menu still as this was before Entropy had the flash back to stock without root available.
generalpost said:
Kinda new to rooting and stuff but does anyone know how Best Buy handles returns/exchanges for androids?
I rooted my phone and unrooted it, took out superuser and did a factory reset. My main concern is whether or not they would put my phone in download mode to check the download counter.
Click to expand...
Click to collapse
I exchanged a rooted and romed captivate at best toward the purchase of a galaxy s2 (got 99 bucks). They didn't seem to care, though the employee did notice it looked a little different and thought it was cool!
Your situation is a little different. You could flash back to stock just in case. I doubt they would give you the runaround. They probably just send it off somewhere, anyway, and check that it is not physically damaged. They did want to make sure I had wiped it of personal data, which I had through wipe data/factor reset in recovery.
xAnimal5 said:
They might, better to be safe than sorry with the jig.
Click to expand...
Click to collapse
I'm in agreement with him. I would do it to. Even though I'm 98% sure they won't check (at least in my local Best Buy).
I work at best buy and no we don't check the phone for root or instability. As long as you can show its on we will take it Graphics cards too. We never check if its actually broken so i say mine is broken every 8 months (shifty eyes)
Sent from my SAMSUNG-SGH-I777 using XDA App
Of course the pros at bestbuy wont check or have no clue. But there's a chance when the phones sent back to samsung they will be able to tell. Then they will go by the IMEI and back thru the carrier to void your warranty and charge you the full amount of the phone on your next bill. It's not like it hasn't happened to some.
NascarFastcar said:
Of course the pros at bestbuy wont check or have no clue. But there's a chance when the phones sent back to samsung they will be able to tell. Then they will go by the IMEI and back thru the carrier to void your warranty and charge you the full amount of the phone on your next bill. It's not like it hasn't happened to some.
Click to expand...
Click to collapse
You're saying they'll void your warranty on a new phone based on what you did to the last one you no longer own?
Doubtful...
Sent from my SAMSUNG-SGH-I777 using xda premium
NascarFastcar said:
Of course the pros at bestbuy wont check or have no clue. But there's a chance when the phones sent back to samsung they will be able to tell. Then they will go by the IMEI and back thru the carrier to void your warranty and charge you the full amount of the phone on your next bill. It's not like it hasn't happened to some.
Click to expand...
Click to collapse
Lmao. Where do you people come up with this stuff? Making stuff up to misinform someone isn't very nice.
I just returned my atrix at best buy for the buy back program and its bootloader is unlocked. I got the thrill 4g but after a week of cool 3d I realized they are never gonna get past froyo and I kind of had a headache...so I returned it..I put the stock recovery back on it but not the firmware...basically, if u have the buy back program, geek squad looks at it...I couldn't are what he was doing when he said he was giving it a functionality test but I'm 90 percent sure he was just turning it on....and I was fine...now when you make a return, it just goes to customer service...the lady asked me to turn my thrill on for her because she didn't know how...she saw that it booted and I wrapped all the cords up really nice and she didn't even charge a restocking fee or anything ...so just make sure it turns on and you should be fine...I am now a proud owner of a SG II...at least until the end of the month if nothing better comes out..good luck
Sent from my SAMSUNG-SGH-I777 using xda premium
I actually work for best buy's Geek Squad and I can verify that no one anywhere with the exception of a nerd who is trying to prove his girth will bother to check if it is rooted, and even if it is they will still most likely (85%+) exchange the device for you.
---------- Post added at 04:12 AM ---------- Previous post was at 04:09 AM ----------
tsuk87 said:
I just returned my atrix at best buy for the buy back program and its bootloader is unlocked. I got the thrill 4g but after a week of cool 3d I realized they are never gonna get past froyo and I kind of had a headache...so I returned it..I put the stock recovery back on it but not the firmware...basically, if u have the buy back program, geek squad looks at it...I couldn't are what he was doing when he said he was giving it a functionality test but I'm 90 percent sure he was just turning it on....and I was fine...now when you make a return, it just goes to customer service...the lady asked me to turn my thrill on for her because she didn't know how...she saw that it booted and I wrapped all the cords up really nice and she didn't even charge a restocking fee or anything ...so just make sure it turns on and you should be fine...I am now a proud owner of a SG II...at least until the end of the month if nothing better comes out..good luck
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
we abandoned the restocking fee about 6 months ago...
dunno why there's so much bad blood around best buy.... I have a right to hate it after working there for the last 3 years.... but I really don't get the negativity.
Sure the computer department is stupid and some management at certain locations suck. But all in all its a decent electronic retail shop with some good people working there and for the most part we do try our best to please our clients.
Yea, I don't see how best buy is any worse than any other retail electronics store, and I have gotten several price matches there. I've also had good luck with returns. Oh well, every body has their own experiences, situations and opinions.
Sent from my SAMSUNG-SGH-I777 using XDA App
dayv said:
Yea, I don't see how best buy is any worse than any other retail electronics store, and I have gotten several price matches there. I've also had good luck with returns. Oh well, every body has their own experiences, situations and opinions.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
true. To each there own I guess...
Alucardis666 said:
I actually work for best buy's Geek Squad and I can verify that no one anywhere with the exception of a nerd who is trying to prove his girth will bother to check if it is rooted, and even if it is they will still most likely (85%+) exchange the device for you.
---------- Post added at 04:12 AM ---------- Previous post was at 04:09 AM ----------
we abandoned the restocking fee about 6 months ago...
dunno why there's so much bad blood around best buy.... I have a right to hate it after working there for the last 3 years.... but I really don't get the negativity.
Sure the computer department is stupid and some management at certain locations suck. But all in all its a decent electronic retail shop with some good people working there and for the most part we do try our best to please our clients.
Click to expand...
Click to collapse
What store you from? 000945 here.
Sent from my SAMSUNG-SGH-I777 using XDA App
hi i have atrix like over a year, and last week i had some little bugs with the touchscreen. there is some places in the touch screeen that dont respond so good and i heard there is a patch that fix that bug or there some trick. i looked in google and i didnt found them
i have recently changed my rom to epinter ics 10 and the rom work great and even i got some little improvment on the touch screen but it still work Every now and then bad so if you can link me a guide or something i will be glad
This sounds to me like a digitizer issue. I have an atrix, but only use it as a spare issue, however ive had several phones with similar issues and they were all resolved by replacing the digitizer.
cloudraker said:
This sounds to me like a digitizer issue. I have an atrix, but only use it as a spare issue, however ive had several phones with similar issues and they were all resolved by replacing the digitizer.
Click to expand...
Click to collapse
I agree with cloudraker. I've had 3 atrix phones, and the digitizers are a weak spot. I would check and see if you are still under warranty. Motorola is very good about this and replaces the phone usually. I had one that was not in warranty, and they replaced that as well. Good luck.
Careful though. Motorola is indeed usually generous about this, but there's a price to pay - you will more than likely end up with a non-unlockable bootloader.
ravilov said:
Careful though. Motorola is indeed usually generous about this, but there's a price to pay - you will more than likely end up with a non-unlockable bootloader.
Click to expand...
Click to collapse
That is a possibility, however I sent in two, and got back two that i was able to unlock. Don't know what the chances are, but that is my experience.
Kind of like Russian roulette......... lol
i am now in brazil and my warranty is off . any of you know if its expensive to give it to lab or its easy to do it myself?
or anything that i can do to avoid thos thing
igalc87 said:
i am now in brazil and my warranty is off . any of you know if its expensive to give it to lab or its easy to do it myself?
or anything that i can do to avoid thos thing
Click to expand...
Click to collapse
I haven't done the digitizer, but I have done a number of other parts. The atrix is a very easy phone to tear down. I'm sure there is a YouTube video for digitizer replacement. That would certainly be the cheaper way to go......
chrism.brunner said:
I haven't done the digitizer, but I have done a number of other parts. The atrix is a very easy phone to tear down. I'm sure there is a YouTube video for digitizer replacement. That would certainly be the cheaper way to go......
Click to expand...
Click to collapse
where can i buy it ? and +- how much it cost?
and what about that
motorola.com/staticfiles/Support/GB-EN/Mobile%20Phones/MB860/Orange/Atrix_4.1.31_4.4.20_Orange_GB_Upgrade_Release_Notes_GB.htm
can i use it or its a waste of time?
and if i can use ir how do i install with my courrently rom
On eBay they start at around $25, and go up from there.
chrism.brunner said:
On eBay they start at around $25, and go up from there.
Click to expand...
Click to collapse
and about that link ? you now something about it?
Hello all
I'm in a bit of a pickle, My S3 got a sudden death overnight while it was charging normally
It was rooted with stock kernel as well as having a cracked glass screen from a slight fall on asphalt..
Now my problem begins with dealing with Samsungs Service center, They claim they wont fix my SDS (motherboard) under warranty unless i pay ~210$ to change my whole topframe/digitizer/LCD/Glass which costs around $175 online, and all they way down to $150 if you buy bulk.
Anyways i'm pretty sure that the crack is mainly on the surface and affects only the glass screen panel, which I'm perfectly capable of changing myself (Is it possible without voiding warranty?) and the kicker is it costs ~$7 dollars..
So what should i do? fix it myself and try to have them cover the mobo/SDS, or is there a way i can make sure its only the glass screen so i can use that as leverage when dealing with the Service Centre, TBH i dont trust them 1 bit, they are all incompetent and just keep repeating what ever is handed to them.. The guy even tried to flash my phone then and there through Odin, he was convinced it was only a software thing. The crazy thing is before that my PC could see my phone when i connect it and Odin would read my USB connection normally.. NOW its definitely worse cuz even the PC cant identify the device when plugged in, nor odin...
Please advise on what the normal operating procedure in your country for a situation like this, also which path should i take? Of course i would rather not have to pay and extra $210, as i specifically asked them to just leave the screen alone, i have no problem with it, and just change the mobo or hand me a new one.. The reply is always along the line of... " its against policy sir, once a phone enters maintenance, everything has to be fixed" OK i get that, a bit cheeky. But when i can fix my screen for 10$ then its plain theft!
Im soo disappointed in Samsung at the moment. Can't believe i'm geting completely F***** out of my hard earned cash like that.
Thanks for taking the time to read.
PS: i'm currently using a $17 LG phone, amazing, charged for 2 hours, its been full battery for 4 days lol /Sarcasm
That is the normal Samsung response .
Why are you not returning the phone to the vendor under warranty ??
TheSabz said:
Hello all
I'm in a bit of a pickle, My S3 got a sudden death overnight while it was charging normally
It was rooted with stock kernel as well as having a cracked glass screen from a slight fall on asphalt..
Now my problem begins with dealing with Samsungs Service center, They claim they wont fix my SDS (motherboard) under warranty unless i pay ~210$ to change my whole topframe/digitizer/LCD/Glass which costs around $175 online, and all they way down to $150 if you buy bulk.
Anyways i'm pretty sure that the crack is mainly on the surface and affects only the glass screen panel, which I'm perfectly capable of changing myself (Is it possible without voiding warranty?) and the kicker is it costs ~$7 dollars..
So what should i do? fix it myself and try to have them cover the mobo/SDS, or is there a way i can make sure its only the glass screen so i can use that as leverage when dealing with the Service Centre, TBH i dont trust them 1 bit, they are all incompetent and just keep repeating what ever is handed to them.. The guy even tried to flash my phone then and there through Odin, he was convinced it was only a software thing. The crazy thing is before that my PC could see my phone when i connect it and Odin would read my USB connection normally.. NOW its definitely worse cuz even the PC cant identify the device when plugged in, nor odin...
Please advise on what the normal operating procedure in your country for a situation like this, also which path should i take? Of course i would rather not have to pay and extra $210, as i specifically asked them to just leave the screen alone, i have no problem with it, and just change the mobo or hand me a new one.. The reply is always along the line of... " its against policy sir, once a phone enters maintenance, everything has to be fixed" OK i get that, a bit cheeky. But when i can fix my screen for 10$ then its plain theft!
Im soo disappointed in Samsung at the moment. Can't believe i'm geting completely F***** out of my hard earned cash like that.
Thanks for taking the time to read.
PS: i'm currently using a $17 LG phone, amazing, charged for 2 hours, its been full battery for 4 days lol /Sarcasm
Click to expand...
Click to collapse
Brother, Why don't you try some other samsung service center?
It doesn't matter if your touch screen is damaged or even not working. If your phone is under warranty, and you ask them to replace the motherboard they can not refuse! (The broken screen does not comes under warranty) tell them to accept the phone like that only.
May be the guy in the service center you approached is a retard! Try another service center.
SERIOUSLY BRO!
---------- Post added at 01:52 AM ---------- Previous post was at 01:49 AM ----------
You can also have a look at this Hope this helps
http://forum.xda-developers.com/showthread.php?t=1993044
JJEgan said:
That is the normal Samsung response .
Why are you not returning the phone to the vendor under warranty ??
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Whats normal? are you sure you read the entire post. They took my phone in for a checkup today, not feeling optimistic at all.. and under 'warranty' ill likely have to pay a minimum of 220$ to get it fixed, that includes a complete new front frame/glass/digitier/lcd.. plus they might not cover the SDS motherboard because it has a cracked screen, the replacement of which [only the glass screen] would cost me ONLY 10$ to fix. But they say if its cracked it might be misuse therefore voiding waranty! BULL****, the phone is made so the screen cracks and not the actually LSD hence it should be quicker, cheaper and easier to fix
The motherboard part i'm not sure but i think its about $170 online price.
How are you not getting this! its obscene thievery masked behind "maintenance policy".
If all else fails i will be between throwing my phone in the trash and buying a new phone.. or spend around $200+ buying the parts and assembling them myself! this is not the kind of service you expect from a high end smart phone mnfg.
bilalraybrig said:
Brother, Why don't you try some other samsung service center?
It doesn't matter if your touch screen is damaged or even not working. If your phone is under warranty, and you ask them to replace the motherboard they can not refuse! (The broken screen does not comes under warranty) tell them to accept the phone like that only.
May be the guy in the service center you approached is a retard! Try another service center.
SERIOUSLY BRO!
---------- Post added at 01:52 AM ---------- Previous post was at 01:49 AM ----------
You can also have a look at this Hope this helps
http://forum.xda-developers.com/showthread.php?t=1993044
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Click to collapse
Thanks already read through that thread!
They all operate under the same pollicies (Samsumg centres) here in Egypt! They don't just assume the customer is correct and under warranty, they tend to try to scam you to pay up for anything.. although it should be covered under warranty..
disgusting service. I want to file a formal complaint to Samsungs regional director once i get his contact..
TheSabz said:
Thanks already read through that thread!
They all operate under the same pollicies (Samsumg centres) here in Egypt! They don't just assume the customer is correct and under warranty, they tend to try to scam you to pay up for anything.. although it should be covered under warranty..
disgusting service. I want to file a formal complaint to Samsungs regional director once i get his contact..
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Try e-mailing your complaint through samsung official website.
They should call you back in 48 hours.
TheSabz said:
Whats normal?
You asked the question i replied yes its normal what more did you want ??
Samsung's response as i said it their normal response for damaged phones as you describe warranty void .
You say .
>>>It was rooted with stock kernel as well as having a cracked glass screen from a slight fall on asphalt.. >>>
That means in Samsung's view according to their warranty terms they will refuse warranty on two counts its rooted and it has a cracked screen .
Multiple identical posts on XDA and i have yet to see one where Samsung fix free of charge and that's world wide .
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Anyone else have this issue.
The light is above the left capacitive button.
I've just had the device delivered, so is this a defective unit or are they all like this?
Thanks in advance
Little bit defected...dead pixels
Oscilator said:
Little bit defected...dead pixels
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Is this a common problem or is it rare?
I'm asking because if it is a common problem, then I will get a refund and get something else.
Mine doesnt have this...this happens on all devices, just not good quality control, so wouldnt know how many are affected, luckily mine came perfect
Oscilator said:
Mine doesnt have this...this happens on all devices, just not good quality control, so wouldnt know how many are affected, luckily mine came perfect
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Guess I'll have to get something else then. Now to contact the supplier and go from there.
BTW is it possible to check if the item is new or refurbished?
Rn3 is definetely new, its not old device...
It would be pretty hard to port MIUI on some other chipset
Oscilator said:
Rn3 is definetely new, its not old device...
It would be pretty hard to port MIUI on some other chipset
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I don't think I made my self clear.
Do you think the item I received was a returned item, refurbished by the seller and then sold to me? If it was, is it possible to check? It looks like brand new to me.
I dont have the bleeding issue. I think the device got faulty screen and you might want to send to warranty for screen fix.
China phone is always like that either you received good phone or defect phone. There is no quality control in China company.
shanemod said:
I dont have the bleeding issue. I think the device got faulty screen and you might want to send to warranty for screen fix.
China phone is always like that either you received good phone or defect phone. There is no quality control in China company.
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Thanks. I've contacted the seller, and I'll see what happens.
Though it looks like I'll be shipping it back to China.
w1ll1m said:
Thanks. I've contacted the seller, and I'll see what happens.
Though it looks like I'll be shipping it back to China.
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well wait for the answer of the seller. i think they will offer some refund for those 2 dead pixels.
My RN3P is totally fine ... but i wouldnt mind 2 pixels if they would offer me like ... 30-40€