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Hi,
I'm new to the forum so apologise in advance if this is a stupid question.
I recently bought a Sim Free S3. I haven't rooted it as i'm quite happy with the stock os for now. Everything had been working very smoothly on it. But since getting the over the air update for it my data signal randomly drops out or freezes. It seems to do it over WiFi too. It does this even though it shows a wifi connection or with the H+ visible. I've also noticed it cycle through H+ to 3G and back again.
Sometimes the signal works again on it's own and other times i have to switch the phone off and on aain.
I find it happens on tweakdeck the most but has also happened whilst browsing the net.
Do you think this could be linked to the update or could this just be a coincidence and there's an underlying hardware fault.
Let the new update run for a little bit...let it settle in
It might just be the spot u in and I doubt its the phone
Might be uodate but how long u been on the update?
Sent from my SAMSUNG-SGH-I717 using xda premium
Think the update came through on Tuesday.
Will give it a few more days to settle and see how it goes.
Thanks.
Still having an issue with this.
My internet worked all weekend then today started to fail on me again today.
The phone shows a HSPA connection but will not download any data.
I know it's not the network as my wife is on the same network and is having no issues.
Any help will be greatly appreciated.
Same problem
I am having the same problem here. I just bought SGS3 about 3 days ago and I started noticing data drop out yesterday. I wish someone could help me. I was hoping the problem to be solved by the time we get firmware update.
BTW, I am also having problem using usb tethering or wifi hotspot. After using usb tethering for about 10 minutes, it stops connecting although the phone still has data connection.
Is it hardware or software problem???
Thanks!!!
having the same issue after power saving goes on i lose h+ until god knows when
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
its possible you have a toasted sim card. not very common but i have seen it happen before on my gnex and a few others. Good luck
Another possibility is that Verizon in your area is fixing things.
If you are in Manhattan, a couple of us experienced unstable data connection these few days.
If such data disconnection happens cross the country , then it is a device's issue, which I suspect not.
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
Click to expand...
Click to collapse
Same thing keeps happening to me. It's frustrating because it will spool up LTE with full bars, not transmit any data and then disconnect completely from data. Will have to restart my phone which normally gets me back to working 3G until it happens again in an hour or so and have to repeat the process. Toggling the data connection on and off doesn't help. Verizon replaced my SIM card but it hasn't helped anything. Hoping it's just a temporary NYC issue.
kjogel said:
Same thing keeps happening to me. It's frustrating because it will spool up LTE with full bars, not transmit any data and then disconnect completely from data. Will have to restart my phone which normally gets me back to working 3G until it happens again in an hour or so and have to repeat the process. Toggling the data connection on and off doesn't help. Verizon replaced my SIM card but it hasn't helped anything. Hoping it's just a temporary NYC issue.
Click to expand...
Click to collapse
I was having a few issues here in New York too. I think they're working on some towers.
Sent from my HTC DNA using Tapatalk.
karn101 said:
I was having a few issues here in New York too. I think they're working on some towers.
Sent from my HTC DNA using Tapatalk.
Click to expand...
Click to collapse
Not surprising given some of the photos I've seen of their infrastructure after Sandy. Good to hear I'm not the only one.
This could be a different problem, but today I completely lost all mobile signal, both data and voice. It looked like I was in the subway (with no data icon and a little x next to the bars) . I waited for a couple of hours to see if the signal comes back, but it did not. A reboot fixed the issue.
I would not think much of this typically, but my wife has complained about exactly the same thing. Said she had to reboot the phone on two occasions already to get the signal back. WiFi worked fine though.
Could be a bug with the DNA.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
This could be a different problem, but today I completely lost all mobile signal, both data and voice. It looked like I was in the subway (with no data icon and a little x next to the bars) . I waited for a couple of hours to see if the signal comes back, but it did not. A reboot fixed the issue.
I would not think much of this typically, but my wife has complained about exactly the same thing. Said she had to reboot the phone on two occasions already to get the signal back. WiFi worked fine though.
Could be a bug with the DNA.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
are you in NYC metro? If yes, yes, I had one of such issue today too. but it did not last hours. It lasted 1 minute or so.
I think folks having data problem near NYC may chill for now. I hope it will not persist throughout the trial window of 14 days...
I am in NYC, let's hope it's a VZW issue.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
I am in NYC, let's hope it's a VZW issue.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Data seems to be working today. Looks to be a Verizon issue, not a DNA issue.
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
Click to expand...
Click to collapse
I have the SAME ISSUE, doesn't happen often, but when it does a reboot fixes it. I'm in Oklahoma. No problems last couple days, it's weird.
Sent from my HTC6435LVW using xda premium
Same happens to me... Perfect after reboot
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I had that issue than I took my sim out looked at it noticed a big ol finger print on it and took an eraser from a pencil lightly wiped it away and have not had the sim issue since
Sent from my HTC6435LVW using xda premium
My wife was having issues with mobile signal until eventually the phone could not find the sim card. She took it out and put it back in. Problem solved.
I am quite impressed with her. Coming from an iPhone, which she called as stable and boring as a microwave, she is now rocking a themed launcher, all sorts of widgets, power Toggles, settings profiles, and messing with the sim card!
Sent from my HTC6435LVW using Tapatalk 2
I had that issue with the Galaxy S2.
Simple and fast solution: walk into a local carrier store and pop in a new one. It's free, and surely saves time without having to stress over troubleshooting it
Hi Everyone,
I got the same issue. I did a quick search on xda for this issue and saw this thread on this topic.
I opted to get the HTC One X+ instead of the DNA.
The first week I got the phone (from UK) everything worked fine and now I can't get the data connection to work.
I am currently on Vodafone.
The funny thing is, I take the same SIM card put it into my HTC One X which I got here in Australia and it works fine. No problems, always get a data connection.
However since the new HTC One X+ worked fine for the last few weeks and now it doesn't, I don't think it has anything to do with the networks.
Now since DNA is having this same issue, I am wondering if it has to do with Jelly Bean or the Sense upgrade using the HTC One +(plus).
Very frustrating. Any further thoughts about this bloody frustrating issue ?
---------- Post added at 07:08 AM ---------- Previous post was at 06:50 AM ----------
another581 said:
I had that issue with the Galaxy S2.
Simple and fast solution: walk into a local carrier store and pop in a new one. It's free, and surely saves time without having to stress over troubleshooting it
Click to expand...
Click to collapse
As stated, the same SIM card when put into my HTC One X works fine. I get a data connection right away?
Update. Got it working again. Network connections are a bit sensitive.
Will monitor this issue over the next week.
So it is not necessarily the SIM Card.
---------- Post added at 07:13 AM ---------- Previous post was at 07:08 AM ----------
UPDATE !
I still have this frustrating problem. With my galaxy note 10.1 I have 75% connection on GSM and a network connection. With HTC One X+ 20% connection on GSM and NO network connection.
Is anyone else experiencing this?
Any suggestions anyone?
I have the same issue and I live in California. I think it's definitely a Droid DNA issue, not the Verizon network. I lose all mobile data, not just LTE. It happens probably a few times a day and even when I'm in the middle of a phone call. I'll have to restart my phone to get it working, but I've even had a couple of times where even a restart didn't work and I had to shut the phone off completely multiple times. This issue is rather frustrating!
elmuchogrumpy said:
I have the same issue and I live in California. I think it's definitely a Droid DNA issue, not the Verizon network. I lose all mobile data, not just LTE. It happens probably a few times a day and even when I'm in the middle of a phone call. I'll have to restart my phone to get it working, but I've even had a couple of times where even a restart didn't work and I had to shut the phone off completely multiple times. This issue is rather frustrating!
Click to expand...
Click to collapse
+1
Sent from my HTC6435LVW using Tapatalk 2
Same issue here, I've continue to search the internet for a solution. I don't even know if it is hardware or software issue. It always disconnects exactly when I need it, so frustrating!!!!!!
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
Click to expand...
Click to collapse
It might not be a VZW problem but just incase go to a Vzw store and ask them if there are any down towers on the area if there aren't ask them for a warranty cpo replacement DNA. Hope this helps.
Does anybody know what is going on?
Problem: Data will periodically not work. (No indication on the status bar)
It is also worth mentioning that I have already used over 7 gigs in this bill cycle, and am most likely being throttled :angel:
Current Work-around: Enable airplane mode, then disable airplane mode. This works 95% of the time. If it does not, I reset the phone.
Has anyone else seen this type of behavior?
It happens to me. Called Att about the the situation and they checked the surrounding towers, told me reset the phone, blah, blah, blah. They told me to go to my Att local warranty repair shop and swap it out. Lol.
Sent from my LG-E970 using xda premium
I have to do this at least three times a day. Turning on and off airplane always works. I'm on the base 0.7.3 and the freegee kernel that comes packaged with the base.
Sent from my LG-E970 using xda app-developers app
gregk232 said:
Does anybody know what is going on?
Problem: Data will periodically not work. (No indication on the status bar)
It is also worth mentioning that I have already used over 7 gigs in this bill cycle, and am most likely being throttled :angel:
Current Work-around: Enable airplane mode, then disable airplane mode. This works 95% of the time. If it does not, I reset the phone.
Has anyone else seen this type of behavior?
Click to expand...
Click to collapse
So the data indicator disappears altogether? Does the issue occur in multiple locations more than a few miles apart? When data returns is it slow, pages time out etc or does it function as it should? Has it been that way since you got the phone or did you notice it after a change to the device (software update/ change in software)?
charleswesde said:
So the data indicator disappears altogether? Does the issue occur in multiple locations more than a few miles apart? When data returns is it slow, pages time out etc or does it function as it should? Has it been that way since you got the phone or did you notice it after a change to the device (software update/ change in software)?
Click to expand...
Click to collapse
The indicator on the status bar is unchanged. You can have full bars showing 4g, and this will happen.
This occurs all over the place. (My apartment, office, etc)
When it returns, everything is normal and fast.
I flashed The Base about one week after getting the phone (got it right before Thanksgiving). Started noticing this behavior maybe 2-3 weeks ago. (also random reboots, but this thing reboots so fast I could care less.)
If it's occurring everywhere you go it's def not a network issue, could potentially be related to provisioning but its doubtful, if you're being throttled it would be consistent edge speeds not intermittent on then off. All signs point to device, could be hardware but 90 percent of the time it's software related. You could call tech support first, they can verify its not provisioning or network related then will recommend flash back to stock or you can just skip the call and flash first. If all else fails hardware would be the culprit in which case its covered under manufacturers warranty. On a side note I do know our roaming agreement for some parts of TX expired a few weeks ago and that could potentially be related to your issues, although if you show good sig and others around you hadn't been experiencing the same probs you could rule that out too.
Happened to me on pure stock. I rooted and it stopped. No clue what caused it.
Sent from my LG-E970 using xda app-developers app
I've had the same issue. it's like the device isn't switching between wifi and LTE properly. sometimes it transitions just fine and other times it only looks like i have a connection. in fact, some things will come thru, like email...but web browsing or facebook do not work. if i do the 'airplane mode' trick or I'll just reboot it the issue is resolved.
I'm hoping CM10 will correct this issue...if not, I'll go back to stock and try to swap the device.
DraginMagik said:
I've had the same issue. it's like the device isn't switching between wifi and LTE properly. sometimes it transitions just fine and other times it only looks like i have a connection. in fact, some things will come thru, like email...but web browsing or facebook do not work. if i do the 'airplane mode' trick or I'll just reboot it the issue is resolved.
I'm hoping CM10 will correct this issue...if not, I'll go back to stock and try to swap the device.
Click to expand...
Click to collapse
I'm having the issue well. I called att and they said they were going to replace the sim and if that didn't fix it, they would see what LG said for warranty replacement. I just noticed it a few weeks ago.
I'm completely stock.
Happening to me too on my replacement device. For example I will try to access an address via Google Maps and it will say "No Connection" despite '4g' displaying with full bars. A toggle to airplane mode and back fixes the issue - and all of a sudden LTE will show up. This did not happen on my previous LGOG and I'm running the same software environment (unlocked, thebase .73) It's frustrating for sure.
I have the same problem
Sent from my LG-E970 using xda premium
This just started doing it for me too. I also just lose signal at random times even though I'm in a city and I'm in one place
Sent from my LG-E970 using xda app-developers app
Me Too
Seeing this behavior here as well. I can also verify it seems to happen when switching for HSPA to LTE.
I'm all stock too.
Also getting this issue. I'm on Nocturnal with unlocked sim running on Tmobile. I'm glad it isn't just a Tmobile issue... It's probably software related
Sent from my LG-E970 using Tapatalk 2
This problem presented itself to me yesterday. It basically went into airplane mode by itself and then immediately reconnected. It was after a phone call, when it was switching back to lte.
I think this is a baseband software problem as well. That ~300MB ota seems to have a new modem bin in it so it'll be nice to see if the newer radio firmware helps. Moden bins seem to be easily dd'd from pc to phone.
DeathmonkeyGTX said:
This problem presented itself to me yesterday. It basically went into airplane mode by itself and then immediately reconnected. It was after a phone call, when it was switching back to lte.
I think this is a baseband software problem as well. That ~300MB ota seems to have a new modem bin in it so it'll be nice to see if the newer radio firmware helps. Moden bins seem to be easily dd'd from pc to phone.
Click to expand...
Click to collapse
Yeah, I was thinking the new update would solve this but I guess I'll just wait until Nocturnal incorporates this into one of their roms
Interesting, this may be why the stock weather app periodically is not updating (even though I have 4 bars and 4G logo) and I get the message that it "cannot retrieve current location" turn on WiFi and everything is good?
- My LGOG is stock
I think its just att.. Lol
Sent from my LG-E970 using Tapatalk 2
MrPlNK said:
I think its just att.. Lol
Sent from my LG-E970 using Tapatalk 2
Click to expand...
Click to collapse
I'm on T-Mobile and having this issue, I wasn't before on my old Sensation 4g so I know it isn't the area that I'm in.
I work two weeks at a time in an area where I don't get data coverage (even cell coverage is spotty at best). I do have access to (slow) WiFi. I've noticed that if I connect to the WiFi, then go out of range or if my phone goes into deep sleep, when the phone tries to reconnect, sometimes it will tell me I'm connected, but have no actual connection (404 error when loading websites), or it will tell me the WiFi network is out of range, when I know it's not.
The only way I can get it to reconnect is to reboot. The airplane mode on/off trick doesn't work for me.
Is this part of the same issue as the switching from data to WiFi? Anyone have any clue as to how to fix this?
Lately I've notice wifi signal dropping. I started to notice when youtube gave me network errors, wasn't a big deal I just clicked try again until it work, but now I am noticing in facebook and whatnot. I am browsing XDA and suddenly I lose signal. This is happening on data as well. Sometimes I am on LTE 1 bar when I magically switch to 2G and stays there for a while even when the area is 4G. I read somewhere here about it and it turns the cases are blocking the signal, well I removed my case and it didn't help. However, a month or so, this problem wasn't happening, even with a case. You guys have any idea?
This happened to me the entire first day I owned the one. I even put a ticket in with HTC. They were going to have me reset everything, take my password of my network and unsecured it. Next day I got home and no problems. Stopped using power saver though, also make sure that wifi stays in during sleep.
Sent from my HTC One using xda app-developers app
I guess I will check it out with out Power saver though and see how that works
Just replaced my phone under warenty. Could only get 4g on wcdma only setting. I was missing calls without it showing in call log. My WiFi was increasingly getting spotty. I tried resetting the phone with T-Mobile tech's but it wouldn't help. Still testing the new phone.
Sent from my HTC One using xda premium
I don't have Tmobile warranty since I bought it new off ebay. But I haven't unlocked it or anything yet you think I should contact HTC about this?
I'd call T-Mobile anyway. I think I remember that they honor the warranty of any of their new phones as long as yours is the first SIM ever used in it. Can't hurt to try...
Sent from my HTC One using xda app-developers app
My wifi has been great, no problems. But, recently my service has been crappy too, my connection would drop from 4G to 2G and when I was trying to send a mms it kept failing, even though it said I was on 4G LTE. I did flash my radio to the newest, but did not seem to do anything.
please post in the Q&A section for questions
Hey guys
I've had my Z2 for two months and I have a problem with the WiFi not connecting properly. The connection is established, but there's just no Internet. I have to turn on and off flight mode, and then it works for a couple of hours.
When I leave the house the phone should use the data connection to connect to the Web. Sometimes it works, sometimes it doesn't. Again I have to turn on and off flight mode. Or maybe even restart the phone.
The issue was there when I was on stock rom, so I rooted and flashed Monxdified rom. But the issue is still there.
Have any of you experienced this problem or know how to fix it?
Sent from my D6503 using XDA Free mobile app
Oh, and btw, I have several other devices connected to my wifi, and it's working without any issues. And my SIM card is also working without issues in other devices. So it must be the phone.
Sent from my D6503 using XDA Free mobile app
I have the same issue, an thinking might be router issue, since at work the phone gets stable Internet over wifi all day.
Sent from my D6503 using XDA Free mobile app
jvx300 said:
I have the same issue, an thinking might be router issue, since at work the phone gets stable Internet over wifi all day.
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
I thought so too, so I changed my router settings, but it didn't change a damn thing. And when connecting to other networks, at friends or family, I still get no connection, although the phone tells me everything is fine.
I'll be flashing eXistenZ Ultimate 2.0.0 later, and hope that it will make it better.
SuperVaesel said:
I thought so too, so I changed my router settings, but it didn't change a damn thing. And when connecting to other networks, at friends or family, I still get no connection, although the phone tells me everything is fine.
I'll be flashing eXistenZ Ultimate 2.0.0 later, and hope that it will make it better.
Click to expand...
Click to collapse
Well, that didn't go as planned. I'm now stuck at the SONY logo. Crap.
I got the rom flashed, and I haven't had any problems for almost 24 hours.
Maybe it was a kernel-issue?
Sent from my D6503 using XDA Free mobile app