[Q] [Help] hTC One phone call concern - Android Q&A, Help & Troubleshooting

Hi All,
Good day! My hTC One has an issue with calling as I can't hear anything at all (Even the phone ring) as well as the recipient but it works fine with Skype/Viber/WeChat (Able to communicate with these software), etc.
I guess this might not be a problem with the hardware so what should I do? I have been flash different ROM and Radio but it wont help at all. Any suggestion here please?
Unit details:
hTC One 801n
Unlocked and S-On
Viper 2.1 ROM 4.2.2
Thank you for assisting me here in advance.:good:

Related

HTC W100 compatible with Hermes

Hello,
I was interested in the HTC W100 remote control, does anyone know if it works on an Hermes?
Thanks.
I have bought one, many sites report it should work with the HTC Tytn. Unfortunately I couldn't get it working. I already tried WM5, WM6 and both updated with the HTC audio cab.
If anyone has an idea on how to fix this, please let me know!
I've emailed HTC about this and asked them if it worked with the HTC tytn, this is there answer.
Dear sir,
Thank you for contacting HTC Europe.
Regarding your query, if you check th HTC shop you will notice that the W100 remote is not listed under the accessories for the HTC TyTN. However, if you update the ROM on your device from WM5 to WM6 you should be able to use this device with the TyTN.
Unfortunately, we are not able to supply you with this update as your device is not an HTC TyTN but the T-Mobile variant of the device, the MDA Vario II. As such you would need to get in touch with T-Mobile in regards to getting a ROM update to WM6. This is naturally dependant on wether T-Mobile offer this update.
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html
Best regards,
Daniel Carregosa
HTC Europe
[email protected]
http://www.htc.com
Click to expand...
Click to collapse
The funny thing is that my mobile runs WM6 and it still doesn't work.
The controller does work on a HTC Tytn 2, I've tested this myself yesterday.
KoBolD said:
I've emailed HTC about this and asked them if it worked with the HTC tytn, this is there answer.
The funny thing is that my mobile runs WM6 and it still doesn't work.
The controller does work on a HTC Tytn 2, I've tested this myself yesterday.
Click to expand...
Click to collapse
If HTC said this then I guess there are no hardware problem, just software, which perhaps can be fixed with the rigt information from a Kaiser.
I'm interested in this to if someone can get it to work with Tytn.
i was thinking this when i first noticed the remote online..
lets make this happen!
I have bought the same headset and it dosen't work. What am I doing wrong?
same case here. I bought myself a E100 today & my hermes won't recognize it!! The included driver won't install, it said the existing driver on my phone is the latest one.
Any help?? Thanks in advance!!
I have a HTC 6800 AKA Titan AKA Mogul AKA P4000
and ive updated my rom with a 2.16 custom version(the last untill now) that has HTC audio manager as a default player so when press play on the w100 it automaticaly starts HTC AUDIO MANAGER and not WMP but there is still that mute button that does nothing ... anyway what i wanted to say is that i'm sure that there is a solution for everyone .. we just have to wait till someone like colonel00 or anyone else buy that controller and hopefully find this value (.reg file)
For more info or testing just PM me
The same here. Just purchased E100 wired remote control and it is not recognized by HTC TyTN at all. I am on WM6.
I have installed the driver "Y-cable_HERM1_070316.CAB" first from CD and then from HTC website. It had no effect.
Did anyone find a solution?
W100 Headset
I have also purchased this headset, and can not get it to work with the Tytn. I'm usings Schaps ROM (great ROM BTW), I can not find the HTC Audio Driver update to see if this solves the problem, so if anyone has the cab for this I would appreciate you posting it, I can't find it on HTC's site.
I have also tried to use just a USB to 3.5mm adapter and can't get that to work either.
Any help would be appreciated.
Thanks
Craig
edit: I have managed to track down the HTC-Audio Driver update files. They would not install on my phone automatically so I had to extract them and try to manually install the driver. I tried installing many different drivers from the package, but most would either have no effect/ stop audio working all together/ or stop the phone from booting. I found one in the bundle that installed and at least gave me audio through the headphones and made the microphone work but still no remote buttons. That driver is Remote_controller_Y-cable_T1_070316.CAB, so at least now I am able to use a standard pair of headphones with the Tytn, would still love to get the remote working with it though.

[Q] ROM/RADIO issues with HD2 T8585

Hi all,
Merry Christmas to all on this wonderful site
I have been using the HD2 from the last 5-6mts. However, recently noticed that the problem with not getting enough network on my cell phone, calls dropping, sms giving a problem. If I get the phone inside my apartment, get very less network, unlike other handsets where using the same SIM, I get excellent reception! I don't know if any upgrade is required or not.. below are the phone details.. I really don't want to give up on this beauty, I love it except for this...
Model : HTC HD2 T8585
s/n : HT03XNW03568
IMEI : 35412003737464001
OS : 5.2.21869 (21869.5.0.82)
Manila version : 2.5.19211619.0
ROM version : 1.66.405.2 (76641) WWE
ROM DATE : 01/11/10
RADIO VERSION : 2.06.51.07
PROTOCOL VERSION 15.30.50.07U
I trying to upgrade the ROM on the HTC India as well as UK site but keeps telling me the s/n number does not permit this upgrade!
Totally confused and don't have a techie mind here to apply ..so ne step by step help would be gr8.
Also read a few posts of people upgrading the HD2 to Android... Any specific benefits in doing so ? My battery life, call drops (no network) are quiet a pain with the above versions that I am using...
Cheers and thanks again to all for your help... please keep writing in with your suggestions / feedbacks..
enigma075 said:
Hi all,
Merry Christmas to all on this wonderful site
I have been using the HD2 from the last 5-6mts. However, recently noticed that the problem with not getting enough network on my cell phone, calls dropping, sms giving a problem. If I get the phone inside my apartment, get very less network, unlike other handsets where using the same SIM, I get excellent reception! I don't know if any upgrade is required or not.. below are the phone details.. I really don't want to give up on this beauty, I love it except for this...
.......
I trying to upgrade the ROM on the HTC India as well as UK site but keeps telling me the s/n number does not permit this upgrade!
Totally confused and don't have a techie mind here to apply ..so ne step by step help would be gr8.
Also read a few posts of people upgrading the HD2 to Android... Any specific benefits in doing so ? My battery life, call drops (no network) are quiet a pain with the above versions that I am using...
Cheers and thanks again to all for your help... please keep writing in with your suggestions / feedbacks..
Click to expand...
Click to collapse
Your Phone is Vodafone HD2 Sir
Go to here and download with your S/N
the new LEO-S Vodafone UK 3.14 Stock ROM
see you, in Artemis ROM thread...
hi there..
Thanks for being the 1st to reply spot on...I have a few questions though (pardon my ignorance on this and please be patient)
- The version i currently have is 1.66 whereas on the link which is for Vodaphone it is 3.14... is it ok to str8 jump to this version or are there any other versions I need to first update and then go to the latest one ? BTW I use a separate service provider in India (and not vodafone).
- I have Microsoft My Phone on the phone which I have loaded all the contacts/sms etc on. After the download is over, am assuming I will have to reload all the contacts/sms again ?
- I am downloading the ROM upgrade file on the desktop (use Vista) without attaching the phone with the USB cable. Am assuming to run the .exe file I will need to attach the phone to laptop and then run the file ?
- Will the Radio versions get upgraded too ? As I think the calls dropping due to network issues is to do with the Radio versions...
Kindly revert when convenient, the download is ongoing on my laptop as I write this message...
Cheers and thank you again for your help.
Greetings from India
to each question above.
correct
correct
correct
no, you can't change radio on 3.14 roms because there is no hspl for it yet.
hi there,
Thanks for your kind revert.
Does that mean the call dropping thing will not improve with the new ROM... the Radio version shows 15.42.50.11U_2.15.50.14 where as the version I am on is 2.06.51.07. Hope this Radio upgrade along with the ROM upgrade helps cause the call drops are quiet unprofessional especially when someone calls from work... and I don't seem to face this problem on other handsets which are less than a fraction of a cost to the HD2...
yea going from 2.06.51 to 2.15.50 should certainly see improvement.
Hi samsamuel,
i have bad news for you. After two or three months of use, my HD2 started to drop Data, SMS couldn't be delievered sucessfully and I wasn't able to do any phone calls in certain areas. I send it for rma an got an new one after 3 weeks.
hope this helps
Hi there,
I just did a ROM upgrade... Thank you all in here...
Some more questions on it...
- I get the vodafone logo on the start up... hope that shouldnt create a problem with settings with my own service provider as I do not use vodafone...
- While sending SMS, it quickly shows sending failed. After a 2nd retry, the message goes thru successfully... ne reason why ?
- My WAP/GPRS settings are obviously gone and my service provider will call 2mrw to load it back again...only then will i be able to sync by address book from Microsoft My Phone
Kindly advise/comment on the above when you guys can...
Thanks again for your help.
Cheers!
gweurk said:
Hi samsamuel,
i have bad news for you. After two or three months of use, my HD2 started to drop Data, SMS couldn't be delivered successfully and I wasn't able to do any phone calls in certain areas. I send it for rma an got an new one after 3 weeks.
hope this helps
Click to expand...
Click to collapse
lol, not bad news for me, i hate the 2.15.50 radio, its rubbish. i was being general, and the Op should see an improvement by moving up a few radio versions.
enigma075 said:
- I get the vodafone logo on the start up... hope that shouldnt create a problem with settings with my own service provider as I do not use vodafone...
Click to expand...
Click to collapse
thats the 'splashscreen', its just a picture, you can change it just like flashing roms.
- My WAP/GPRS settings are obviously gone and my service provider will call 2mrw to load it back again...only then will i be able to sync by address book from Microsoft My Phone
Click to expand...
Click to collapse
shouldnt need to wait for them to do anything
settings - menu - all settings - connections - connection setup.
Im surprised it didn't run automatically when the phone restarted.
hi Samsamuel,
Thanks, as always for your help.
- How does one change that vodafone logo showing up on start up or on shutdown ?
- I too was surprised as to how the wap/gprs settings didnt come on automatically... finally after around 14hrs of logging a complaint, waiting for 2hrs on the phone (literally over several calls) and visiting the service providers store, the WAP/GPRS settings were provided and I could get my contact list reloaded again...Now you know the level of service that we get.
- Any other recommendations on any applications / upgrades on the phone would be appreciated...Do you recommend I change the radio version as the current one that i have with this upgrade is 2.15 and didn't notice much difference in the connectivity area (which is my main problem really) though have used it only for a day as yet.
Cheers!
see the 'splashscreen watermark' link in my sig for the technicals of flashing splashscreens.
for recommendations, i rarely offer recommendations, except cookies home tab
i didnt like 2.15 radio, but its very VERY much trial and error, , no two people agree on radio performance. for me 2.10.50 and 2.11.50 work best.

[Q] Strange sound during calling?

Dear fellow HTC Titan owners,
I got my HTC X310e Titan yesterday and I love it. Everything works perfect.
The only issue I have is when I call someone, a very hard ringing sound comes through the speaker and it hurts my ear a bit. I tried to turn off a few things at the settings menu, but it didn't help.
Whenever someone calls me, I haven't got this issue only when I call someone until that the person answers the call.
Please help me!
Thanks in advantage
Try htc connection setup for vodaphone. I think i saw someone else clear there issue by using it. It's in the htc marketplace.
It did work!
Thank you so much !!!!

Problem with radio in SENSATION XL STOCK ALL IN ONE by Haldric

Hi all!
I have a problem with this rom-sensation xl 3.0!
Sometimes when the phone is trying to make a single call from the other side I hear strange sounds like on Mars.??
THIS handle after reboot several times.
My question is whether the problem is in the radio or if someone decided to help me?
VERY GOOD ROM ...
Thank you all!

ATT AMAZE after downgrade/root you cant hear or speak

Hey guys i rooted an HTC INSPIRE using advance ace hack, and everything is fine, but now you cant hear out of the phone nor can you speak into it, the speaker dont work either. Anyone run into this issue?
Well considering this is the HTC Amaze forum, I don't think anyone has encountered that particular issue. The Amaze is a whole new ball game when it comes to rooting, upgrading and downgrading.

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