Hi there , I'm facing a problem with my sister's galaxy S3 and problem it's really too weird for me .I've done a lot and the problem still there.tried hard resetting and re-flashing different roms - it makes no difference.I've also tried factory reset , wipes and nothing.Even Stock Firmware has the same issue
If I'm using the phone it works pretty well and it can be hours , If I lock it does recover well but I leave it to go into stanby(3 seconds) and then when it locked by itself it reboot! It's really too hard for me to understand what's happening because I can use it for hours and nothing happens.I'm too frustated and dont undertand what's happening
Check this video to see what I mean(with custom room) : https://www.dropbox.com/s/qfntfm6w8uuyync/videoGS3.mp4
Thanks!
My chat with support
support: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
me: Hi , I have a galaxy S III International Version and I'm facing a very weird problem.I can use it by hours with any problems but if I put it on standby it reboot.It's too hard for me to understand what is happening because It's the first time that this happen to me
support: I understand that you have purchased a International Model device from the US and having issues with it. Am I correct ?
me: I'm in the US but I bought it abroad
support: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH .
me: I need some time
support: Okay, please go ahead.
me: It says Model:GT-I9300
support: Thank you for the model number.
support: I am sorry to inform you that's Non-US model device, being a US Support team of Samsung Mobiles we only have information related to Samsung US phones/devices.
me: You mean it cannot be repaired at USA?
me: ?
support: I'm sorry for the delay. I'll be right with you.
support: If the device was purchased in the US it could have been repaired in the US, however, as it was purchased abroad, it doesn't have warranty in the US.
me: That's correct.But I'm not asking for warranty. I need to know if is possible to send to the repair center and then pay for the repair
support: I understand your concern.
support: According to the Samsung repair policy, a NON US device cannot be repaired in the US. I apologize for the inconvenience.
me: ok...thanks
support: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH .
me: I told you the model already
support: Yes, I am sorry.
support: You're welcome. Is there anything else I can assist you with?
support: That was a typo.
support: Can I help you with anything else?
me: No , thanks for all
support: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
support: Bye !
If it reboots on different rom, particularly if you've flashed the latest official stock rom using odin, then it sounds like a hardware problem.
I do really need help guys! My phone it's like a paperweight right now
We're not a support forum.
Sent from my GT-I9300 using XDA Premium 4 mobile app
Wipe phone and sd card install stock rom through Odin .
Test still a problem send to UK for service >> see/search post how to do that posted on XDA .
jje
Related
Hi new to forums but big big fan. I have seen the problem i face posted on many forums including xda but not with sufficient information. So here goes.
My partner bought a galaxy ace from virgin here in UK, it came with 2.3.3 pre installed after 3 days texts stop sending with 3g on but still be received. But when wifi is on or packet data or 3g turned off texts send. Now my partner had problems with germ previous phone abduction doesn't want to root in fear of needing tech help in future, now we can find a temp fix using automateit but not ideal for her. I will also note my sister got one on 3 and the problem hasn't occurred. Any other ace owners got this / fixed it without root and new Rom? Virgin CS is useless so not had any help from them. As i said i know this subject has risen before but just needed help as virgin will NOT reduce bill even though Im sure its their problem.
Any help / ideas?
Sent from my GT-I9100 using XDA App
I haad the same problem on one of my SGA', However it is on Orange and i had the exact same problem, this exact problem didnt start untill 2-3 days after purchase. I found NO fix for this..1 week later i flashed to 2.3.3 KP7 not the original pre-installed stock rom..Ever since flashing the problem has not reoccured.
I hope this may point you into the right direction,
Ste.
i got her to give in and let me root, and install official 2.3.4 on it using odin, but problem still there, so what install a earlier non network rom to fix? i thought the official 2.3.4 was non network specific?
Glad she gave into let you root her sga, thous im sure she wouldnt have notice it if you dont it without her knowing
Anyways back on topic,
I advise you to Flash (USING ODIN) to S5830XWKPW, CSC - S5830OXXKPC. This should rectify your issue
You can obtain it from samfirmware . com
Ste
ok nice, but im a little confused about this, with my hero all data had to be deleted before flashing, but with galaxy ace you dont?
weddy13 said:
ok nice, but im a little confused about this, with my hero all data had to be deleted before flashing, but with galaxy ace you dont?
Click to expand...
Click to collapse
Format /wipe cache from Recovery Mode then enter Download mode.
Ste
well registering over at SF is being troublesome
Can i ask why?
Also i have PM'd you the link to d/l use password samfirmware . com (NO SPACE)
Ste
tried captcha 15 times typed properly each time keeps saying captcha fail D:
thanks
weddy13 said:
tried captcha 15 times typed properly each time keeps saying captcha fail D:
thanks
Click to expand...
Click to collapse
captcha was also a problem for me, Use the audio captcha
Ste
didnt work either lol. im hoping this will fix it the complaints i get from her about texts xD
Are you refering to the audio captcha not working?
Ste
yeah. also extracted the .tar.md5 weirdly the files mentioned arent in the archive :/
Can you use any custom roms if your on orange uk ?
is the problem with just using 2.3.5?
Hello guys,
recently i bought a phone named telsda t3688 from china, i managed to root it and it was working fine
all of sudden yesterday it went in boot loop and needs a software upgradation..
problem is ..there is no software available for this phone .
i searched a lot but no luck
here is twist .. when i connect my phone to mtk droid tools and adb terminal it says connected device gt-i9100 clone..
so i want to know can i flash a gt-i9100 rom on this phone ??? and if yes then how ??
cause i dont have cwm installed ..i have stock recovery i did wipe data cache but no luck..
so plz help me out here ..
my phone details
here is my device info based on antu tester
phone model- telsda 3688
phone brand- m6
cpu model- armv7 processor rev 0 (v7i)
cpu frequency - 1638
cpu maufactures - mt6517
android version- 4.1.1
kernel version-- 3.4.0 [email protected]#1
tue feb 26 10:12:49 cst 2013
I may be wrong but as far as I know the only part of your phone that is even similar to a Samsung s2 is the size and shape. The internals will be completely different and as such an s2 ROM won't work.
I had a Chinese tablet that did a similar thing, after trying several key combos at power up, trying to get to some sort of recovery it just booted, maybe pure luck but worth a go. Other than that, assuming you've done a factory reset already, Google my be your only friend. These clones often have "siblings" whose ROMs will work. Good luck.
Its not an S2, so no, software here wont work. Wrong phone, wrong software, wrong thread.
Google is your friend
Good luck!
Get a refund.
Alteredge said:
Hello guys,
recently i bought a phone named telsda t3688 from china
Click to expand...
Click to collapse
This is the Samsung i9100 forum. Not the cheap sh1ty China clone completely different device forum, You must have taken a wrong turn
TheATHEiST said:
This is the Samsung i9100 forum. Not the cheap sh1ty China clone completely different device forum, You must have taken a wrong turn
Click to expand...
Click to collapse
i just asked youyr help not your view on how is the phone is it ****y or not !!!
My sister bought it from China and gifted me and i just needed help..so rather than showing attitude dont reply to this post
Damm another dead end !!!
Anyways thanks for your suggestion and help guys !!
I guess i will just have to leave the phone in that state and wait till any rom for it arrives...
and guys in mean time if u find any rom regarding this phone or rom which i can flash please do pm me ..
thanks a lot for taking your time and replying and giving me valuable suggestion ..
appericated !!
Alteredge said:
i just asked youyr help not your view on how is the phone is it ****y or not !!!
My sister bought it from China and gifted me and i just needed help..so rather than showing attitude dont reply to this post
Click to expand...
Click to collapse
ur sister may be bought a copied phone ,so you can not flash any 9100roms. you can try rest it good luck ~
Hi, i'm a new in this forum and very expert in development phone, yesterday i have receive
phone from shenzhen name ChinaMobile A3s 2/16Gb 4GLTE all perfect but big problem
rooms inside have only chinese and english languages, but online i have see this phone
also have rooms with multilanguages, i need help for replace it and know how i can make
because we have had a experience refresh firmware only in MTK device.
I hope some of this comunity can help me.
Regards and thanks
Hi,
I own this phone too and can confirm that some units, including mine - have the multi-language ROM.
Unfortunately I'm not able to dump the ROM since I'm not able to root the phone.
coca72 said:
Hi, i'm a new in this forum and very expert in development phone, yesterday i have receive
phone from shenzhen name ChinaMobile A3s 2/16Gb 4GLTE all perfect but big problem
rooms inside have only chinese and english languages, but online i have see this phone
also have rooms with multilanguages, i need help for replace it and know how i can make
because we have had a experience refresh firmware only in MTK device.
I hope some of this comunity can help me.
Regards and thanks
Click to expand...
Click to collapse
Sent you a link to google drive in pm.
Also, maybe you can dump you ROM and send it to me?
I haven't recived any private message from you.
And as I said before - I can't until the phone is rooted. :/
You may want to subscribe to the following thread:
https://forum.xda-developers.com/general/help/how-to-root-china-mobile-a3s-cmcc-a3s-t3765817
realtimes said:
I haven't recived any private message from you.
And as I said before - I can't until the phone is rooted. :/
You may want to subscribe to the following thread:
https://forum.xda-developers.com/general/help/how-to-root-china-mobile-a3s-cmcc-a3s-t3765817
Click to expand...
Click to collapse
I was replying to coca72.
Sent you too.
Hi guys, I am new here and I want to help you guys because I fond a 100s solutions for my problems on this forum. I am using UNI android tool and I want to offer you to unlock your device for free, if my tool supports your device. As I said I will be pleased to help you guys, because you helped me.
I hope I will be able to help all of you, but I cannot promise it. (FRP, sprint unlock and other stuff supported)
Before contacting me please download flexihub (no need to register) and teamViewer.
In this thread you just send me your device model and contact me with your teamviewer user and password in PM if I can do your device.
I am usually active from 6pm to 1am CET, so you can expect fast response in this time period.
Good luck you guys and thank you!
up
UP
Up
UP.
UP
Pisonja said:
Hi guys, I am new here and I want to help you guys because I fond a 100s solutions for my problems on this forum. I am using UNI android tool and I want to offer you to unlock your device for free, if my tool supports your device. As I said I will be pleased to help you guys, because you helped me.
I hope I will be able to help all of you, but I cannot promise it. (FRP, sprint unlock and other stuff supported)
Before contacting me please download flexihub (no need to register) and teamViewer.
In this thread you just send me your device model and contact me with your teamviewer user and password in PM if I can do your device.
I am usually active from 6pm to 1am CET, so you can expect fast response in this time period.
Good luck you guys and thank you!
Click to expand...
Click to collapse
are you just using 1 account in flexihub? can you hit me a pm on how to do it with teamviewer and flexihub? I have the softwares to unlock I just dont know how to connect with only 1 account in flexihub.
thinkwise98 said:
are you just using 1 account in flexihub? can you hit me a pm on how to do it with teamviewer and flexihub? I have the softwares to unlock I just dont know how to connect with only 1 account in flexihub.
Click to expand...
Click to collapse
Message sent
up
Are you still on here
Pisonja said:
Hi guys, I am new here and I want to help you guys because I fond a 100s solutions for my problems on this forum. I am using UNI android tool and I want to offer you to unlock your device for free, if my tool supports your device. As I said I will be pleased to help you guys, because you helped me.
I hope I will be able to help all of you, but I cannot promise it. (FRP, sprint unlock and other stuff supported)
Before contacting me please download flexihub (no need to register) and teamViewer.
In this thread you just send me your device model and contact me with your teamviewer user and password in PM if I can do your device.
I am usually active from 6pm to 1am CET, so you can expect fast response in this time period.
Good luck you guys and thank you!
Click to expand...
Click to collapse
I have a ZTE max xl n9560
Need help in unlocking Samsung Galaxy s6 edge on Tmobile
Please help me with ur contact details or a way to communicate with u in the time frame u have given sk that I can connect with you with my phone and flexi hub installed plus team viewer so that we can unlock my Samsung S6 which is network locked on Tmobile please help me Ill be ready to donate also for ur work. thanks waiting for your message
Hello, i recently bought a new huawei p20 lite, after a few hours of use the autorotaion stopped working, the g-sensor isn't recognised by the phone, suggestions please?
Hi there
If it really is not working, might be a defect on the phone from factory, which is rare since they test them supposely, but since it's on warranty just call warranty or ask for a new phone which I think you can because it's an hardware issue.
Cheers,
AS
dochello said:
Hello, i recently bought a new huawei p20 lite, after a few hours of use the autorotaion stopped working, the g-sensor isn't recognised by the phone, suggestions please?
Click to expand...
Click to collapse
I had the same issue with my P20 lite. I noted that the problem was due to firmware upgrade (i don' t rember my version because I change it with a new phone)
Did you made any update?
If yes, you can try to rollback.
can yuo provide your firmaware version?
Hi, I have a preciose information about the fiirmware upgrade.
I was in the versione ANE-LX18.0.0.144(C461) and upgrade in ANE-LX18.0.0.145(C461) whith sercurity patch o October 1th.
After this update the sensors are disabled and no way to enable them, I try with factory reset (with wipe cache) from phone and erecovery.
This the second phone that I have with same issue.
Now, for sure the problem is related the software update and is related the particular build (C461).
I'm wondering if someone help us to roll backt to previouse version of fimware
Regards
Hi there, i'm sorry i am not a member of this forum but i had the same issue:
i was on build ANE-LX1 8.0.0.144 and upgraded to 8.0.0.145. At that point all motion sensors stopped working. I also upgraded to 8.0.0.146 hoping for a bugfix but nothing happened.
I asked help to the shop where i bought it and they told me the 30 day return period was expired and i needed to go to a huawei support center.
i contacted huawei customer support and they told me that if the hard reset did not work i needed to go to a huawei support center.
Today i am going to the support center and i hope they will fix the problem or at least making a downgrade to 8.0.0.144.
i will come back to you as soon as i have some news.
see you guys
Hi guys,
I've seen the same problem on the following threads:
https://forum.xda-developers.com/huawei-p20-lite/help/compass-t3876121
https://forum.xda-developers.com/huawei-p20-lite/help/auto-rotate-stopped-t3877969
I suggest you do the same downgrade with official software through the guide of kilroystyx which I link below or if you think it's too much for you then just go to a customer service center like @aaabbbggg is doing
Guide https://forum.xda-developers.com/huawei-p20-lite/how-to/rom-official-emui-8-0-huawei-p20-lite-t3773999
Cheers,
AS
Greetings,
i went to the customer support center and they told me to come back after xmas, new year and epiphany holiday so basically i would solve this problem mid january.
since @ars_chelsea posted a solution that does not involve warranty breaking actions i will proceed with his guide to downgrade to 8.0.0.144 and eventually manually upgrade to 8.0.0.162 or maybe not.
My real problem was that i am not really into android modding and so on so i don't know forums and people to help me. I could not find any useful information or other people with the same problem until yesterday when i posted in this thread.
Thanks again to everyone.
Problem Not Solved
Hello again folks,
i downgraded EMUI to 8.0.0.144 which was the last working version on my phone using the 7th point on the guide @ars_chelsea suggested.
Anyway the problem persists.
At this point i believe the issue is in fact correlated to the software upgrade but it propagates to become an hardware issue.
i don't know if anyone has restored the full functionality with the downgrade but this doesn't seem to be my case.
Good luck every one, and thank you all for the support.
Hi there
That's really odd, but I advice you to not lose more time and just send it to warranty services, because now I'm starting to think it could be bad contact on the sensor which is a hardware problem.
It's rare to happen but man made machines sometimes fail on the making of smartphones
Cheers,
AS