Samsung service - Galaxy S II Q&A, Help & Troubleshooting

Hey guyz I want to know something..I had purchased a second hand gs2 from my friend and its working flawlessly except the lcd screen(digitizer) is chinese made super amoled as because its an imported product but except the screen, everything is real I mean the cpu and gpu and all other things inside are from real gs2..bt some moron had replaced the original gs2 screen with a chinese made one and for that some chinese txt coming in the screen which is less visible but annoying. So I want to replace the screen with the original samsung made gs2 screen. If I produce my device to samsung service centre and if they check the imei then they will get to know that its an imported device..
But if I say them that ill pay any amount for replacing the screen, will they replace the screen for me? Need help guyz.
Sent from my GT-I9100 using xda app-developers app

I'd be very surprised if they didn't replace the screen if you pay for it. However, you can probably do it yourself a lot cheaper.

MistahBungle said:
I'd be very surprised if they didn't replace the screen if you pay for it. However, you can probably do it yourself a lot cheaper.
Click to expand...
Click to collapse
Thanx for this fast reply I had visited samsung service centre today but I didnt showed them the phn that tym as I thought that if they check the imei at first then they wont even tl me how much they wl cost for the screen. So I had asked them that how much money will they charge for the screen and they tld me that Rs.5600
Sent from my GT-I9100 using xda app-developers app

That's similar to what you'd pay for just the screen here (Australia) if you bought one to replace it yourself. I guess you need to decide whether having them do it for the price is good value or not. Even if they end up not doing it, a local mobile repair shop who isn't a Samsung service centre should do it for a similar price I would have thought.

MistahBungle said:
That's similar to what you'd pay for just the screen here (Australia) if you bought one to replace it yourself. I guess you need to decide whether having them do it for the price is good value or not. Even if they end up not doing it, a local mobile repair shop who isn't a Samsung service centre should do it for a similar price I would have thought.
Click to expand...
Click to collapse
Thanx but I want to know if I pay for the screen and service charge then will they replace the screen for me?
Sent from my GT-I9100 using xda app-developers app

If you let them do it, you can be sure they do it proper (fixation, connection etc.), especially if the replacement screen for itself isn't much cheaper than the whole replacement service.

I had visited samsung service centre and when they had searched my imei number, they found that country showing as unknown..and they told me samsung wont service any phone with unknown imei..is there any way to change the country by editing any file? I want to show them that my gs2 is from india.
Sent from my GT-I9100 using xda app-developers app

Related

Broken Screen need replacement

I dropped my tablet corner first and the lower left corner smashed and the corner of the glass broke in lots of pieces
now my screen has 2-3 big cracks over it. Does anyone know where I can get it repaired in Asia or if in the US who can I contact for pick up, estimates and other stuff.
Go to Sony website to check out local Song Corp in Asia for services.
I asked our sony service centre in saudi arabia .a screen replacment costs about thesame price of a new tablet !
But may be cost varies from a country to another.
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
rjsmith2007 said:
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
Click to expand...
Click to collapse
Oh wow. This is ultra helpful. Moron.
rjsmith2007 said:
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
Click to expand...
Click to collapse
How do you not own anything that uses IR? I find that impossible, how you can have a tablet but not a TV as all TVs use IR...
Sent from my HTC Desire using xda premium
I chatted with the Sony US (that's where i bought mine) and they kept referring me to a repair number which i can't call coz im not in the US and IDD costs. my local service center sucks
dohanotoha said:
I asked our sony service centre in saudi arabia .a screen replacment costs about thesame price of a new tablet !
But may be cost varies from a country to another.
Click to expand...
Click to collapse
The sony service center in my area doesnt repair tablets does the screen replacement include labor?
If you have replaced your screen already then this is not nessasary but here is my plan for if my screen will crack:
Just send it back with the message that you had the little black cord attached on it, the one that comes with the tablet, and tell them that your cord snapped
just like that, nothing you can do about it you could give it a try right?
kazshizka said:
I dropped my tablet corner first and the lower left corner smashed and the corner of the glass broke in lots of pieces
now my screen has 2-3 big cracks over it. Does anyone know where I can get it repaired in Asia or if in the US who can I contact for pick up, estimates and other stuff.
Click to expand...
Click to collapse
That could work. it would party be their fault that my screen broke. I'll try that
Mahaco said:
If you have replaced your screen already then this is not nessasary but here is my plan for if my screen will crack:
Just send it back with the message that you had the little black cord attached on it, the one that comes with the tablet, and tell them that your cord snapped
just like that, nothing you can do about it you could give it a try right?
Click to expand...
Click to collapse
lol that's why honest people with genuine faults have such a hard time getting warranty claims honored ^^

[Q] how much cost motherboard(mainborad) for sgs 2?

hello
any one know how much motherboard(mainborad) for galaxy s ii international version cost?
and if there is online store for buy one?
moshxsoft said:
hello
any one know how much motherboard(mainborad) for galaxy s ii international version cost?
and if there is online store for buy one?
Click to expand...
Click to collapse
here if you give them your defective motherboard you can have a 50$ discount so theoretically you canbuy a new motherboard for 139$
Bummer, you can buy a used s2 for a little more than this.
8000 INR , but i had mine replaced for 5000 INR (without bill) from a sammy service centre
need shop location
Hey kjplasma could u plz tell me where can I find one with or without bill. Could u tell me the address. I want to buy one main board for my Samsung Galaxy S II I9100. If possible near by location of Hyderabad.
pragnanthv.in said:
Hey kjplasma could u plz tell me where can I find one with or without bill. Could u tell me the address. I want to buy one main board for my Samsung Galaxy S II I9100. If possible near by location of Hyderabad.
Click to expand...
Click to collapse
i actually did it in cochin..visit a couple of service centres around your area n tell them you are short on cash and if there is any way to do it for a lesser amount
but BEWARE:: if you do it without a bill you get no warranty !!!
Thanks buddy I'll search for it.
Sent from my GT-N7000 using xda app-developers app
kjplasma said:
8000 INR , but i had mine replaced for 5000 INR (without bill) from a sammy service centre
Click to expand...
Click to collapse
how cost in dollar??
moshxsoft said:
how cost in dollar??
Click to expand...
Click to collapse
thats in indian rupee ...do the conversion
s2 fried motherboard
kjplasma said:
8000 INR , but i had mine replaced for 5000 INR (without bill) from a sammy service centre
Click to expand...
Click to collapse
I live in jeddah, can I ship it to cochin and ask them to repair it at the same cost, no service centers here that might assist with the low cost replacement. Do you have their address and number?
I have a fried motherboard too, gave it to the service center guys here in Jeddah and they say that it will cost me more than what it would to buy a used S2
Probable cause (cause and effect, not necessarily correct from a technical perspective)
I think it could have been my car charger that might have fried it... assuming that i did see once that the battery dropped from 70% to 40% after i connected the charger and I was foolish enough to connect it when the phone was completely out of battery... yeah tell me about it. I purchased another battery too.. original with the hologram and everything but after a week or so the phone would just not boot up.
hi
if you ask me!!! your galay s2 its useless so you gona start thinking to buy an galaxy s3!!!!!!!!!!!!
lol
kjplasma said:
8000 INR , but i had mine replaced for 5000 INR (without bill) from a sammy service centre
Click to expand...
Click to collapse
Can u tell me how much time is required to replace the MOTHERBOARD of Samsung Galaxy S2 ...and what's the waiting time to get the delivery of the phone ..coz i also faced the problem with my GS2 a week ago and it's been a week till now still not received the phone from service center.........and they updated my delivery status after installing a motherboard ........ a phone require overwrite...does it require a overwrite or not?.......... and if require how much time it takes.....This problem all happens only when I was updating my phone to official jellybean update and while rebooting the phone stucked on Welcome Screen the one with(SAMSUNG GALAXY S2 GT-I9100G)........Pls.HELP !!!!...The Service Centre also took a time of 3-4 days to get the part from it's office....
You have two choices re: motherboard replacement -
1) Samsung/service centre - New motherboard, retain original IMEI in most cases/dependant on country (Most expensive option).
2) Search eBay/elsewhere online for a 2nd hand motherboard (you do see them on their own occasionally), or more likely look for a broken phone (screen broken but otherwise OK, for example) you can take the motherboard from. You can either replace this yourself if you feel confident enough, or you can pay a local mobile repair shop to swap this motherboard for the dead one on your phone (Cheapest option). With this option your IMEI will change to that of the phone the board came from, which is no big deal normally (Do not try to restore your old IMEI via an EFS backup restore, fair chance you'll bork your phone if you do).
Samsung will not sell you a new motherboard on it's own. If an authorised service centre sells you a new one without them doing the labor of replacing the old one, you're very very lucky & Samsung would probably chuck a fit if they found out.
Costs will obviously vary widely whichever option you chose, dependent on country normally.

Best way to get screen repaired for GT-I9300 in the US.

So I have had my I9300 GS3 since launch and the other day I cracked my screen.
Now I need to get it fixed, I know that the whole unit AMOLED and digitizer needs to be replaced.
I could probably do it myself if the savings will be a lot but I'm looking for all options and Samsung US won't touch it apparently because its not a US model.
So anyway know of a way to get Samsung US to fix it or where Is a good place I could send it or get a display for it?
Anyone have any ideas?
Use your warranty it wont cost a dime
EDIT:
oh wait.. you cracked it.. mmmm.. you may try some low-end stores maybe in malls just to be sure. You could also do it yourself, there are lots of how-to's in youtube
Sent from my GT-I9300 using xda premium
if you're in the US and you have the i9300, then you have 2 choices:
1) DIY. buy the parts from ebay and follow instructions online..
2) Contact the Samsung on the country your phone is registered to. The one I had was register to the UK and they simply said that I'll have to contact their special service center there, arrange the case number with them, then send it to them as well as providing return postage. Then when they receive it, it will take up to 28 days to fix your phone + potential costs for repairs because you are physically not in their region. Any attempt to contact Samsung USA will get the agents telling you that they only service american models and that, I quote, their technicians do not have the knowledge or skill or parts to repair the i9300.
This is my personal experience with the incompetence of Samsung USA.
Sent from my GT-I9300 using xda app-developers app
Napsterbater said:
So I have had my I9300 GS3 since launch and the other day I cracked my screen.
Now I need to get it fixed, I know that the whole unit AMOLED and digitizer needs to be replaced.
I could probably do it myself if the savings will be a lot but I'm looking for all options and Samsung US won't touch it apparently because its not a US model.
So anyway know of a way to get Samsung US to fix it or where Is a good place I could send it or get a display for it?
Click to expand...
Click to collapse
you can do it yourself following max lee's steps
http://androidroot.org/watch_video.php?v=4Y7HHX55S5W1

Q - Advice

Hi,
I smashed my screen on my I9305 and not realizing it i put the I9300 replacement screen on the phone. I have had issues with the IMEI null and not picking up signal. I have tried all mentioned methods on here to restore but none have worked. I gave up an contacted a repair center and they have said that putting a I9305 screen on will solve the problem. Is this correct as I don't want t spend money if it is not correct.
Thanks
jpburke2k2 said:
Hi,
I smashed my screen on my I9305 and not realizing it i put the I9300 replacement screen on the phone. I have had issues with the IMEI null and not picking up signal. I have tried all mentioned methods on here to restore but none have worked. I gave up an contacted a repair center and they have said that putting a I9305 screen on will solve the problem. Is this correct as I don't want t spend money if it is not correct.
Thanks
Click to expand...
Click to collapse
As far as my knowledge goes screen replacing doesn't effect anything until or unless you have badly messed up some hardware in the process. The module used to allow communication on i9300 and i9305 is same plus it doesn't has to do anything with screen. You can try to put a new SIM card module to see whether the phone picks up signal or not. The best bet for you is that you don't go around spending money for a thing that is perfectly fine.
One more bet is that you may have ruined some inner hardware during the smash and not in the replacing process.
Hit Thanks if I helped.
did you replace the screen with a heat gun like in some videos on youtube? if so you might have damaged some of the sensible parts of the sIII if you didn't take them off before, for example the antenna or the simcard module like the one above me said.
so i think it will be difficult to find the broken part - changing all possible parts by yourself is very expensive and time-consuming.
I recommend you to consult an official samsung repair center (which will be expensive, too) or sell your phone as broken and invest the money in a new one...
Sent from my GT-I9300 using xda premium
morruk said:
did you replace the screen with a heat gun like in some videos on youtube? if so you might have damaged some of the sensible parts of the sIII if you didn't take them off before, for example the antenna or the simcard module like the one above me said.
so i think it will be difficult to find the broken part - changing all possible parts by yourself is very expensive and time-consuming.
I recommend you to consult an official samsung repair center (which will be expensive, too) or sell your phone as broken and invest the money in a new one...
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
No I replaced the screen with a genuine service pack one which came pretty much whole. Didn't heat anything just swapped them over and turned it on. Advice I got was that it was because I put on the i9300 screen on is why I couldn't restore my imei number.
Now selling the motherboard if anyone is interested

Doogee Pixels DG350 [MTK6582] - Network signal loss

Hi all,
This is my first post here on xda, so spare on me.. plz not really sure if this is the correct place to post this but i've searched this forums and i haven't found the help i need.
So, straight to point. i bought this phone and in the first two weeks all seemed to work fine.
Lately i've experienced lots of network signal loss. I've rooted the phone and used "Mobileuncle MTK Tools" to change the preferred network bands as according to this youtube video v=aQY7SdNrbmA (sorry, can't post direct links).
Well, after that nothing happened so i'm really upset with this china made smartphone.
Has anyone experienced this kind of problems using this phone/chip ?
Any advices before sending this to repair (other country) would be very appreciated..
Thanks in advance,
Hugo Pataco
Are you sure that you've got the correct frequencies for your country?
Do not buy cheap Chinese mobile phone, the phone has a lot of quality issues.
Mighty Icko said:
Are you sure that you've got the correct frequencies for your country?
Click to expand...
Click to collapse
Yes, the frequencies for my country where set correctly. I've got another mediatek phone and i've compared to that one.
I've sent the (not so)smartphone to repair. been waiting for a reply over a month now..
you won't find me buying another phone from this crappy company again.
Thx.
Krystyna said:
Do not buy cheap Chinese mobile phone, the phone has a lot of quality issues.
Click to expand...
Click to collapse
yes.. i've learnt my lesson
Krystyna said:
Do not buy cheap Chinese mobile phone, the phone has a lot of quality issues.
Click to expand...
Click to collapse
iCrap Samsung HTC and other brand phones are mostly produced in China. If you have 300-400-500 $ to spare to pay the bill for the advertisement go on no one will stop you. And the fact that the phone is expensive doesn't mean that you wont find issues.
hugopataco man it is just that you have pulled the short straw.
Mighty Icko said:
iCrap Samsung HTC and other brand phones are mostly produced in China. If you have 300-400-500 $ to spare to pay the bill for the advertisement go on no one will stop you. And the fact that the phone is expensive doesn't mean that you wont find issues.
hugopataco man it is just that you have pulled the short straw.
Click to expand...
Click to collapse
But the big brand customer service is better than small brand mobile phone.
Krystyna said:
But the big brand customer service is better than small brand mobile phone.
Click to expand...
Click to collapse
Define service if you please. If you refer to she software updates i woud like to say that DOOGEE (as a brand i am using) have posted and released their certificates and firmware ( http://www.doogee.cc/en/gb/xiazai.asp ). Also the company has released into that new update fixing major problems like slow camera button and slightly unresponsive touch screen (i actualy have no problems with these). Ou and of course they have managed to establish connection with the buyer which is great because their next products will be what the users want.
I have same issue.. any fix for it?
D3LTA said:
I have same issue.. any fix for it?
Click to expand...
Click to collapse
I fixed it, opened up the phone ..coax antenna cable was under a screw, and in half.. galaxy s4 or experia z1 antenna cable fits.. now perfect signal.
Sent from my HTC One S using XDA Premium 4 mobile app
D3LTA said:
I fixed it, opened up the phone ..coax antenna cable was under a screw, and in half.. galaxy s4 or experia z1 antenna cable fits.. now perfect signal.
Sent from my HTC One S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi delta, can u please be more specific on how u managed to solve it?
Thx in advance
Sure, but you need some skills to do it.
Can make photo's for you. Will open device to show you.
But I am going on holiday tomorrow, be back on 13 June.. you can order a galaxy s4 coax antenna cable for replacement, maybe you can patch old one up, but for $4 you have a new one.
Let me know.
Sent from my HTC One S using XDA Premium 4 mobile app
D3LTA said:
Sure, but you need some skills to do it.
Can make photo's for you. Will open device to show you.
But I am going on holiday tomorrow, be back on 13 June.. you can order a galaxy s4 coax antenna cable for replacement, maybe you can patch old one up, but for $4 you have a new one.
Let me know.
Sent from my HTC One S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thks for your kindness but dont trouble making the tutorial. I'm gonna send it to repair (2nd time). The phone is still under warranty, if i do that i will void it.
I hope they're kind enough to let me trade it for another model..
Btw, njoy your holidays
hugopataco said:
Thks for your kindness but dont trouble making the tutorial. I'm gonna send it to repair (2nd time). The phone is still under warranty, if i do that i will void it.
I hope they're kind enough to let me trade it for another model..
Btw, njoy your holidays
Click to expand...
Click to collapse
That was no option for me.. send it back to china... Too expensive.. but now I even have a better signal Then my HTC one s or a Galaxy S4
Thanks will make best of it
Sent from my HTC One S using XDA Premium 4 mobile app
fixed.. bought a new phone
guys am having the same problem, it all started when i tried to flash a cwm which went well but i noticed that there was no nework signal so i decided to install the stock rom back through flashtool but the problem remains. i tried all posssible solution but nothing. the phone finds the network but its unable to connect to it.
I live in mila, Italy and my sim o type of network is called Wind.
need help pleeese.
eghosa said:
guys am having the same problem, it all started when i tried to flash a cwm which went well but i noticed that there was no nework signal so i decided to install the stock rom back through flashtool but the problem remains. i tried all posssible solution but nothing. the phone finds the network but its unable to connect to it.
I live in mila, Italy and my sim o type of network is called Wind.
need help pleeese.
Click to expand...
Click to collapse
Hi,
Have you bought the phone in EU? If so, you have a two year warranty.. send it back.
If not, well i think you're screw'ed
Like D3lta said before, i think the problem lies on the antena cable. If you're experienced you can always replace it. If not, just get a hammer and smash it it's the destiny that craps deserves.
i've learnt my lesson.. no more cheap china brand phones!
cheers.
need your help Dogee dg350 signal issue
D3LTA said:
That was no option for me.. send it back to china... Too expensive.. but now I even have a better signal Then my HTC one s or a Galaxy S4
Thanks will make best of it
Sent from my HTC One S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi Sir,
Iam form India, recently bought a new phone from aliexpress.com
Model: Dogee Dg350
I saw your post in a thread where you mentioned that you have fixed the same mobile signal issues by replacing the antenna.
even from the very first day the phone not able to retrieve signals.
please help me with steps to replace the antenna by video tutorials or images .
I have spend 120$ which is very huge money in indian currency and am now very sad that phone is not working.
It takes more money and its expensive to send the phone back to the seller..
please help
Thanks a lot
Sam.

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