microphone and ear-speaker don't work for calls - Galaxy S III Q&A, Help & Troubleshooting

Hello
I have an unbranded Galaxy I9300 which worked fine all time. I've tried different firmwares but it doesn't seem to work anymore.
The problem is only there when I try to call. I can record with no problem with the audio recorder. And all speakers also works fine. So hardware seems to have to problem. Only when I do a phone call. No speaker and no microphone!
Currently I am running "ArchiDroid_V2.1.2". I've also tried different modems. But I actually don't know which one would be the best for Germany.
Can you help me anyhow? This must be fixable.
Is there probably another call app which I can try?
Best
Luc

Does anyone have a hint?
It's a known problem but I haven't found a solution for it yet.
Earpiece speaker is working. Tested it over the *#0*# menu. Microphone can also be recorded.

gfsLuc said:
Hello
I have an unbranded Galaxy I9300 which worked fine all time. I've tried different firmwares but it doesn't seem to work anymore.
The problem is only there when I try to call. I can record with no problem with the audio recorder. And all speakers also works fine. So hardware seems to have to problem. Only when I do a phone call. No speaker and no microphone!
Currently I am running "ArchiDroid_V2.1.2". I've also tried different modems. But I actually don't know which one would be the best for Germany.
Can you help me anyhow? This must be fixable.
Is there probably another call app which I can try?
Best
Luc
Click to expand...
Click to collapse
try flashing a complete stock f/w XXEMG4 or later
:good:

Related

Need some serious help

I think my s2 is of no use anymore.....nobody can hear me when i am on phone...everything was perfect till last night....but all of a sudden....call connects after several retrying....and when it connects,nobody is able to hear me....please guys i need help....i tried different roms too....tried different sim cards...i cant see my $600 go waste like this....
Check your mic by recording your voice with an app.
If that fails. Try speaker phone it uses a diffident mic. And try headphones. And try blue tooth.
Should give you an idea how deep the pool [email protected]#%* you are in.
the mic is working fine....it seems some internal/radio/modem failure.....
Maybe some network issue with your provider ? Call them and check if there is issue.
Try calling someone using skype and see if it works too.

Issue with making calls people can't hear...

Has anyone on here had any problems with there SGS 2 and people not being able to hear you on a call ?
I got my daughter an SGS 2 for xmas and its all fine other than people can't hear her when she makes a call, if she puts the phone on loudspeaker then you can hear her...
Its a vodafone branded SGS 2 and we've checked and applied updates so its on android 2.3.5 but that didn't make any difference...
I've also this evening rooted the phone and tried a few different Kernels and custom roms and the problem persists with all, sounds like it could be a hardware fault but a few people i've found doing google searches seem to have had an issue but none so far that i've found have posted on if its been resolved or not...
Thanks for any help...
try to disable noise cancellation while on a call.
That works for me too. I am searching for a better and perminant solution without bringing the phone to a service center. Using a bluetooth earpiece works for me as well.
Sent from my GT-I9100 using XDA App

Serious microfone problem

Hi all
Am I the only one experiencing microfone problems on my new galaxy S3?? Im on my third I9300, because of this issue...
People complaining about that the mic vol goes up and down...
I'm also facing similar issues. I'm going to get mine replaced also.
First of all guys make sure 100% it's not the mic. Record some song and see if you still have the problem. I was facing similar issues with the mic going up and down durring calls.
In my case it was the simcard. Don't ask me why, because the same simcard was working fine in another phone, but after getting a replacement everybody said that they can hear me a whole lot better.
mikesoftwiz said:
First of all guys make sure 100% it's not the mic. Record some song and see if you still have the problem. I was facing similar issues with the mic going up and down durring calls.
In my case it was the simcard. Don't ask me why, because the same simcard was working fine in another phone, but after getting a replacement everybody said that they can hear me a whole lot better.
Click to expand...
Click to collapse
I am going through the very same issues.
I had a mic problem with my first S3 during phone calls. It was really annoying me because I couldn't do anything about it everyone was saying they couldn't hear me etc.
The sim I am using is an British UK O2 micro simcard that I used in a iphone 4, cheap samsung, and samsung S2 previously with no problems at all.
I then returned the phone to the T-mobile shop retailers, they said it was rare and not a common fault.
My new one is doing the exact same thing, I didn't update it nor is there a new update.
Can someone please help. Thank you.
I am getting the same issue but not everytime. I am sure that it is not the fault in mic that is causing this problem, as i recorded my voice (using both mics, the one at the top and at the bottom) and it was crytal clear.
turn off Noise Cancelling... fixed my problems
same problem
Had the same issue ,also with the s 2 , but the trick then (witch also worked now ) was to turn off the noise cancellation .
During a call just take the phone away from your ear and under the callers picture there u will find the option to do so
I have literally just started having the same issue today.
Am on FoxHound Rom 1.4 with Siyah Kernel. Had no problems, even made calls last night, perfect.
Then I tried switching Fast Dormancy on, flashed stock kernel and this morning I find when I made calls to Orange customer services, they were saying they couldn't hear me.
Tried testing it myself, and no matter who I call no-one can hear me.
I've tried:
re-flashing rom, kernel
Tried latest stock roms such as I9300XXBLG8_I9300OXABLG8_I9300XXLG8_HOME.tar.md5, none have made a difference. Even Roms I had backed up in clockworkmod that were working perfectly, like CM10 preview and CM9 have stopped working.
I've tried disabling Noise reduction, which has had no effect. Tried factory reset, flashing modems, kernels, roms, stock roms, nothing has made a difference. I can record video, google talk, anything else fine, just not get anything from the mic when making phone calls.
Tried putting a friends 3 SIM in, and the same thing, so it's definitely not network related either. I definately hope it isn't a hardware fault, as I bought mine on ebay and it isn't insured. Was kinda hoping for more than 2 mores usage out of a phone :crying:

mic possably broken

Hi
On my phone when in a call the other person can't hear me.
Loud speaker works fine
Is this software or hardware problem.
Is there two Mics? one for calls and one for loud speaker
Thanks guys
PS I'm on the latest version of neat rom
Anyone
koooowweeee said:
Anyone
Click to expand...
Click to collapse
Have you tried another ROM, restore backup etc. In short, what measures have you taken on your own to troubleshoot this problem.
- yes, the phone uses another means/ Mic when you are using loud speaker
Swyped from my Samsung Galaxy SII
I've had this problem since about 2 months after i received the phone, I posted the question here last year but no one knew. hopefully you can get a answer!!! I'm just so used to using my phone on loud speaker now every time somebody calls haha.
timmy16744 said:
I've had this problem since about 2 months after i received the phone, I posted the question here last year but no one knew. hopefully you can get a answer!!! I'm just so used to using my phone on loud speaker now every time somebody calls haha.
Click to expand...
Click to collapse
I can assist you too.
What measures have you previously taken in solving this Mic problem?
Also post your ROM details
Swyped from my Samsung Galaxy SII
Jokesy said:
I can assist you too.
What measures have you previously taken in solving this Mic problem?
Also post your ROM details
Swyped from my Samsung Galaxy SII
Click to expand...
Click to collapse
Unfortunatly i was out of the country when it happened so i was never able to claim warranty on the phone or anything so i've had to live with it.
I have tried everything i can think of to try and fix it. Different ROMS, diferent kernals, different modems. nothing has fixed it.
One thing to note, is that when i have headphones in, the mic is fine. Would the be some trickery i could pull to make the phone always use the loudspeaker microphone, even when in handset mode.
current rom is paranoid android 1.99 w/ dorimanx kernal.
i think that lower mic is used when speaker is off , but in speaker phone it uses the the upper mic.
timmy16744 said:
Unfortunatly i was out of the country when it happened so i was never able to claim warranty on the phone or anything so i've had to live with it.
I have tried everything i can think of to try and fix it. Different ROMS, diferent kernals, different modems. nothing has fixed it.
One thing to note, is that when i have headphones in, the mic is fine. Would the be some trickery i could pull to make the phone always use the loudspeaker microphone, even when in handset mode.
current rom is paranoid android 1.99 w/ dorimanx kernal.
Click to expand...
Click to collapse
Sorry about that.
Your own case looks like a definite hardware issue. Too bad you are out of country but if you can still visit any Samsung service center, you might be lucky. Those guys are always very nice and helpful to customers in my country even if you are out of warranty.
Swyped from my Samsung Galaxy SII
I've not flashed a newer ROM to see if is that yet as its my wife's phone and I've not had time to back it up before I flash.
I have the same phone and not had this problem
I've also posted in the neat ROM thread and no one has had the same issue
So if there is two mics do you think it could be broken
koooowweeee said:
I've not flashed a newer ROM to see if is that yet as its my wife's phone and I've not had time to back it up before I flash.
I have the same phone and not had this problem
I've also posted in the neat ROM thread and no one has had the same issue
So if there is two mics do you think it could be broken
Click to expand...
Click to collapse
Since its your woman's phone and you can't probably flash a new ROM at this moment, fine.
I'll say, let's assume it's as hardware issue.
I'll advise flash back your stock original or officially update firmware, And just send it to service center for repairs like normal warranty claim.
Good luck
Swyped from my Samsung Galaxy SII
ok guys still need some help with this
things ive now tried
flashed back to stock
taken phone apart and made sure the mic is plugged properly
got a new mic and swapped the over
still no joy
when in a call if i blow at the mic the other person can hear it but cant hear my voice at all
also tried this http://www.ctrlplusz.com/2011/06/fix-for-low-microphone-volume-on-the-samsung-galaxy-s-ii/
but it says that the menu is blocked
but even if that was the problem surely you would be able to hear my voice a little bit
hi
quick update
IVE TRIED EVERYTHING! ha ha
when i blow into the mic at the bottom really softly the mic still pics it up nice and loud. its like the phone can only pic up the high pitched frequencies

People cant hear me and i cant hear them, whats wrong?

Hello!
Okey, so here is the deal when i call someone or someone call me we cant hear each other its just silence
This problem just came out of nowhere i was talking to a friend and the call got disconnected and after that, this happen.
i have tried with different versions of omega and i have tried different versions of cm9, with headset,with speaker, and different kernels but nothing
I dont know if it is the same mic but the mic on the camera works just fine.
Does anyone have any clue of what it can be?
/apologiez
Try different modems.
Sent from my GT-I9300 using xda premium
nodstuff said:
Try different modems.
Click to expand...
Click to collapse
I have tried a few modems but no difference, but i just found out if i record the call i can listen to it and hear both?
Definiteloy a modem issue i had the same problem, do a full wipe and install a different ROM and Modem and you'll be ok, if all else fails go back to stock

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