[Q] Need help with my phone SG isw11sc - Galaxy S II Q&A, Help & Troubleshooting

Hi everyone,
I'm sorry if ever I'm posting this on the wrong section cause I'm not sure if this is a problem from android or samsung.
I'm not good at all when it comes to phone troubleshooting so I will try my luck and ask questions about what have happened to my phone just awhile ago. I got this phone from Japan(Samsung Galaxy SII Wimax isw11sc) months ago and I only use it for multimedia purposes as it is region locked and I am at another country atm. everything is running fine until my phone asked for a software update(not really sure what upgrade that was) and I decided to give it a shot and let it download the updates. I left it to do some chores and when I came back to check on it, it reboot looped itself on the AU(mobile phone company from japan) logo.
I did some research and found some things like hard reset and download mode. I tried to do the hard reset(power/home/volume up) method but I can't seem to access the settings instead, the phone keeps on showing me this "Preparing for S/W update. Please wait." after a few seconds, the phone will reset itself back to the reboot loop.
I tried to do the download mode using odin mode but then, I realized that my phone and computer won' connect via USB port because well, my phone won't boot. Also downloaded the manual driver but my pc won't recognize it.(win7 if that helps.)
Please tell me what have happened and what I can do to fix this problem, I don't really care if i lose everything that I have stored on my phone, I just want it to work again. Help will be much appreciated, Thank you.

Related

[Q] Updating Firmware failed.

Hi guys, not entirely sure if this is in the correct place but I believe it is, sorry if it is not.
Today i plugged my Samsung S2 into the laptop and Kies proceeded to connect and everything seemed fine. I then saw that there was a firmware update, I then proceeded to download and try to install it, this failed some how and it then tried to do an emergency recovery which also failed. So i turned the phone on and off again and the screen that appeared was a phone..warning triangle...computer.
I tried plugging it back up but Kies was not connecting with it anymore, and everything i have search about it talks about something called "Odin" and rooting, neither of which i have tried or read about in any great depth.
I contemplated going up to the local shop and seeing if they could do anything although i think they would be just as good as me.
Before today i hadn't updated any firmware at all since getting the phone in January, i have just been using it straight out the box. So my question is, can i fix it? And how would i go about fixing it?
Im am in the UK and on the O2 network if that is any use?
bigredreed said:
Hi guys, not entirely sure if this is in the correct place but I believe it is, sorry if it is not.
Today i plugged my Samsung S2 into the laptop and Kies proceeded to connect and everything seemed fine. I then saw that there was a firmware update, I then proceeded to download and try to install it, this failed some how and it then tried to do an emergency recovery which also failed. So i turned the phone on and off again and the screen that appeared was a phone..warning triangle...computer.
I tried plugging it back up but Kies was not connecting with it anymore, and everything i have search about it talks about something called "Odin" and rooting, neither of which i have tried or read about in any great depth.
I contemplated going up to the local shop and seeing if they could do anything although i think they would be just as good as me.
Before today i hadn't updated any firmware at all since getting the phone in January, i have just been using it straight out the box. So my question is, can i fix it? And how would i go about fixing it?
Im am in the UK and on the O2 network if that is any use?
Click to expand...
Click to collapse
Can you try turning the phone off, then simultaneously press the Down Volume Key + Home Button + Power Button, keeping same depressed for about 10 seconds to see if the phone will boot and enter Download mode?
If it does, then you may be able to use ODIN as per this thread http://forum.xda-developers.com/showthread.php?t=1075278 to properly reload an image.
Better send it to your near Samsung service center to have it replaced if it still under warranty.
if download mode works then jus flash stock rom via odin...an kies dosnt update the device if the space on main drive(ex--c drive )dosnt hav enough space i think around 30 or 60gb is required...an if u wan to update via kies only then flash old stock rom an connect to kies hope all goes well...if none work then try the jig (search on forums)well i made my own jig tht jus pushs the phone to dounload mode........cheeeeerz

[Q] Bricked SGS2 GT-i9100M (Bell/Virgin)

Okay, So I am as NOOB as NOOB can be,
I got a used SGS2 (Bell/Virgin), I am on Telus so I figured, how hard can it be to unlock it instead of paying some dude to do it for me? (First mistake, and have been humbled every step of the way since!...)
Anyway I will try to keep this relatively short (it will be difficult)... ...I read a few things online and saw that I needed ODIN and a Rooting software, I originally used SuperOneClick, and to download the right insecure kernel to match my original one etc... ...problem is I obviously didn't read nearly enough when I started because I was almost done and then there was a hiccup when SuperOneClick said that I needed to enable SU in Kies. So I decided to go into Kies to try and do so but the instructions before I started Rooting said to put the phone in USB debugging mode. Apparently Kies doesn't see the phone if it is in that mode. Well by this time I can't get past the logo screen and this is where my downward spiral begins.
I then tried to unroot the phone to go back to stock but didn't really know what I was doing and then I read something about the cache needing to be wiped and then after that I read that maybe my OS was wiped. So at this point I did lots of reading (what I should have done in the first place) and most of anything useful I found was on XDA so that is why I am here. It seemed like yes, in fact my OS was wiped because of one of my not so S-M-R-T actions. So I fumbled through and found the right OS for my S2 and I had ODIN going strong and I had the OS loading, the green bar getting bigger in ODIN and the blue bar working it's way across the screen of my S2...I thought "finally!!, I rock!!"... ...then for some reason everything stopped! I had seen in a post that I had to uninstall Kies before doing anything, which I did...but I didn't see until after the fact that my anti-virus likely interfered (I didn't disable it for the process before I started).
At that point of course I was left with a phone that says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
So then I was afraid to try anything else because many say to steer clear of Kies and also I had read that I may need a USB jig to be able to get it back into download mode because all I was getting was the "firmware upgrade issue" screen. I did make a USB jig with a resistance of 300K Ohms and I *can* get the phone into download mode. (Though another concern is that when I plug the USB jig in and it brings the phone into download mode, the counter is not reset and I read that that was supposed to be reset by the jig.)
So last night I got brave and decided to try and run ODIN and to have another attempt at installation of OS. Now I can get ODIN to detect the phone, but I put the I9100MUGLD3_I9100MBMCLD3_I9100MXXLD3_HOME.tar.md5 file into the PDA section of ODIN and it starts and gets to the part where it says loading firmware or something and then bootload.bin and it stayed like that for like, an hour and then I gave up, fearing that I am just going to screw it up even more.
So now I decided that I am not even close to knowing what to do next but every time I found anything to move forward it was on this site so I figured I may as well join the site since I have been here so often. Now I am hoping for some kind of miracle...so, in advance, please please please and thank you thank you thank you all for your input. (Sorry for the length of this I just wanted to get all the info I could into this)
Its quite a long story and didnt bother reading it.
If you can still access your phone via odin at downloadmode. Flash a stock firmware for your device and it should fix if it is just a soft brick.
Sent from my GT-I9100 using Tapatalk
UnwiredDroid said:
Its quite a long story and didnt bother reading it.
If you can still access your phone via odin at downloadmode. Flash a stock firmware for your device and it should fix if it is just a soft brick.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Sorry for the length of the story, I thought there may be alot of useful info mixed in with the useless info... ...when you say use stock firmware do you mean the kernel or the actual OS? I tried loading ICS onto it (which I thought was stock but I may be wrong). Is it supposed to be gingerbread or something else? Also where would I find a good file for it.
Thank you again for any input, very much appreciated!
Hey ,
I also have a Virgin Samsung S2 i9100 and the first time I tried rooting it, it got stuck on the screen with the yellow triangle and wouldnt move at all. I believe it was bricked?
anyways, I m not sure I totally understand your situation, but I solved my problem using this thread
http://forum.xda-developers.com/showthread.php?p=21493413
look it under the i9100M section. hope this helps
schtiven said:
Hey ,
I also have a Virgin Samsung S2 i9100 and the first time I tried rooting it, it got stuck on the screen with the yellow triangle and wouldnt move at all. I believe it was bricked?
anyways, I m not sure I totally understand your situation, but I solved my problem using this thread
http://forum.xda-developers.com/showthread.php?p=21493413
look it under the i9100M section. hope this helps
Click to expand...
Click to collapse
Thank you all so much for your help, I could not get it to work after several tries, I even tried three or 4 different USB cables and ports on my PC and still no. I read on another thread that one person tried another PC and it worked so I tried my friend's laptop and it worked!...my SGS2 boots up and all that now! Very very happy thank you all.

[Q] Stock Rom Restore in GT I9100 to deal with boot stuck screen

Hi Everyone,
First of all I would like to apologize, if I am repeating any question. I tried many threads but I couldn't understand completely. Hence I am afraid I need to ask individually. Hope thats fine with the community.
So, I own a Samsung Galaxy SII since last 27 months. I bought it with Orange on a contract in France and the company unlocked it many months ago since I do not live in France anymore. I have never flashed the phone with any other ROM, or provided root access or anything else. I have always used Kies to update the software. If I remember correctly the phone currently has Jelly Bean on it (4.1.2 I think). It doesn't have any external SD card, just the internal memory.
Due to some unknown reason, since yesterday the phone is not able to boot up. Its stuck at "Samsung GALAXY S II GT-I9100" screen. I tried to used Volume up+Home+Power keys to go into recovery mode which is not possible. I also tried to go in Download mode using Volume down+Home+Power keys which is possible. Then I tried to connect with Kies to connect it but after 15-20 mins Kies gives error in recognizing the device. When I open ODIN 1.85 (I guess that is the version which should work with my phone), it does shows "Added" status for the device.
Now after reading many posts I have realized that restoring to stock rom would resolve the issue, but it still dint for many. What is appropriate way to deal with this problem. I found some stock rom on the page of mobile network comparison webpage , but I am not sure if I should use it or not. Also I am afraid if I should check the region/model etc for this. I guess I should only install ROM which lies in France-Orange category.
I do not care about any data since I back up my phone from time to time. But I do not wish to play around with the phone much, unless required. However I would appreciate if there is any way to restore the contacts and message stuff.
Thank you very much for your help and support. I highly appreciate the effort.

galaxy S2 strange problem

It's my beloved I9100P. Last night it strangely failed. I realised in the morning when the alarm didn't go off. The phone was switched off.
When I tried to switch on, it got stuck in boot loop. The carrier animation and samsung logo will keep repeating. So I thought I will go into recover mode and do a factory reset. Phone went into factory mode the first time. I thought let me do a restart from there, just to see what happens. At this point, I noticed a lot of red errors on recovery mode screen, most of which saying something like "unable to mount /cache". I restarted it, but unfortunately the phone again went into boot loop.
Now when I tried, it refused to go even to recovery mode. I tried several times, but every time it got stuck on Samsung Galaxy logo.
It went into download mode fine, so I thought I will flash Orange UK carrier ROM. I downloaded the ROM and tried flashing with ODIN. ODIN recognised the device, but the flashing failed with error "Complete (Write) operation failed".
I don't know what to do now, have exhausted all option that I knew.
Any help in reviving my phone please?
@kaushal101 Keep yourphone phone connected to your pc and keep it in download mode. Dont disconnect it it could turn into a hardbrick which you can't fix without jtag repair service.
What you could do is see or you have installled all drivers, kies is disabled, right odin version. Google the problem and you would probably find an answer fast. I hope this message isnt too late..
wulsic said:
@kaushal101 Keep yourphone phone connected to your pc and keep it in download mode. Dont disconnect it it could turn into a hardbrick which you can't fix without jtag repair service.
What you could do is see or you have installled all drivers, kies is disabled, right odin version. Google the problem and you would probably find an answer fast. I hope this message isnt too late..
Click to expand...
Click to collapse
Interesting. After trying several things, I did unplugged it from the machine. It shows the upgrade failed warning message whenever I try to switch it on now, which was expected.
I can still go to download mode and restart the ODIN flashing original Orange firmware process, but it fails with the same error. The only difference is, the first time it failed on CACHE step. Now it is failing one step earlier, at NAND writing stage.
Is there any hope? I had kies disabled etc., but will give it another shot. My phone was accessible with kies and I could also upload my development APKs from Android studio. So I think drivers shouldn't be a problem.
@kaushal101 I dont really have much knowledge about the s2 anymore, so the only good thing I can suggest is to google the problem and get more people to your thread here to help you and or find other threads about the same thing.
It is good that your phone can still go into downloadmode, I think there is still hope to fix your phone
wulsic said:
@kaushal101 I dont really have much knowledge about the s2 anymore, so the only good thing I can suggest is to google the problem and get more people to your thread here to help you and or find other threads about the same thing.
It is good that your phone can still go into downloadmode, I think there is still hope to fix your phone
Click to expand...
Click to collapse
Thanks for keeping the hope alive!
Have followed XDA's S2-ODIN troubleshoot guide, with no luck so far. Tried different versions of ODIN, reinstalled USB drivers, made sure KIES is removed from processes etc. None has helped so far. I'll keep looking!
kaushal101 said:
Thanks for keeping the hope alive!
Have followed XDA's S2-ODIN troubleshoot guide, with no luck so far. Tried different versions of ODIN, reinstalled USB drivers, made sure KIES is removed from processes etc. None has helped so far. I'll keep looking!
Click to expand...
Click to collapse
Did you tryed another stock rom version?
Try other usb cable.
Sounds weird but try to leave the battery out of your phone for like a couple minutes
Try other usb port.
Try other computer:silly:
These are the things I can think of atm.
Have tried other USB port. Have tried a different firmware.
Am going to try a different PC today, will also give different cable a shot. But the cable I'm using is Samsung official one which came with the phone. And I've been uploading APKs using this cable fine, so am quite sure the cable is fine. But still, will give it a shot. Thanks for replying

Need help with Samsung Galaxy tab 3 lite T110

I had rooted my T110, but it was still very slow. I took everything I didn't use out of there, including the default keyboard. I ended up getting a new tablet through a Verizon promotion, so decided to sell the T100. A friend was looking for one for her son, I told her to look at it and if he wanted it, to let me get it ready. I explained I had done a few things that needed to be undone before he could reset it. She either didn't listen or didn't understand. When he said he wanted it, she factory reset it. It started up and all seemed fine until she found there was no keyboard.
I have used Odin 3.09 and tried to put stock firmware on it. Odin says it was successful but it was still coming up without a keyboard. Now I can only boot into download mode. It only stays on for a couple seconds in any mode except download mode, and even then if it is not connected via usb to the computer it shuts down. I can't get it into recovery mode at all and as I said, to try to just start it, it gets to the first page saying Samsung Tab 3 Lite, then almost immediately shuts down.
Can anyone help me find an answer for this? I might be wrong, but keep thinking since I am able to get it to work with Odin, it is possible that I haven't totally lost it and still may be able to get a few bucks out of it.
Any help would be GREATLY appreciated!!!

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