[Q] Accounts/Settings get lost sometimes - Android Q&A, Help & Troubleshooting

Hi,
I'm experiencing a strange behaviour in the last couple of weeks. My accounts and some of my settings (e.g. which input method I use) get lost under random circumstances.
Actually, I don't know how and where to investigate for the cause. It doesn't happen immediately after a (re)boot, it can happen now, it can happen in two weeks, during I am playing something or I am reading, it's absolutely random to me. Today I'm wondering why my events in CalenGoo aren't displayed, and as I'm heading over to the settings, I found all my accounts gone. No Google, no CalDav/CardDav, no Whatsapp. If I start to enter something somewhere, I see that I use the standard input method and not TouchPal as I am used to. Other settings like WiFi oder Sound profiles remain untouched.
I'm on a Zopo ZP950, running 4.1.2 Jelly Bean, it's rooted and I have much apps installed. I don't know where to begin my investigation. Is there some log file where I could look at? Does someone have similar problems?
It's very annoying to me, because I think this "failures" seem to happen more often in the last few days. I use Titanium Backups to restore the accounts then, but my contacts and events need to be resynced via CalDAV/CardDAV against my ownCloud Server.
Thanks for any hints in advance.

Related

Slowdown on more than 20 E-mails

Has anybody else problems with extreme slowdown when downloading more than 20 E-mails or so? The download itself goes slower and slower, and then it starts affecting the rest of the phone. I sometimes have to turn off the phone because it becomes totally unusable. I use the latest Energy ROM with Max Sense but I have had this for a long time.
No problem with my mail accounts, have downloaded close to 40 mails from one account without hanging/slowing. I too use Energy, tried latest 29007 & 29017 builds but for me 23699 Dinik is my choice due to better sense stability & software scrolling compatability.
What email account is it and is it IMAP or POP3 ?
I have never tried the Dinik ROM, maybe I should try it? I have never had any problems with instability, though. But I stay iwth the 21-series ROMs, the one with the bottom start menu clashes with so many of the standard programs that I use.
The account is a regular mail account with my E-mail services provider online.no, and I use POP3 to download. I tried just now to hard reset the phone and download the 126 messages that are on the account from today and yesterday without using anything HTC on the home screen, and this time they came like clockwork. So it's obvious it's something with the updating of the HTC stuff.
You hard reset & avoided HTC homescreen both in 1 test ?
So which one actually resolved it !
What programs do you have issues with on bottom start menu builds ? I use the 23699 as it is 100% compatable with all software I use. 29xxx is a pain & with no real benefits to me.
My account is POP3,also have IMAP account. All work fine via Sense menu Mail tab send/receive button. Hope you can eliminate this problem.
I know it isn't the hard reset, because I actually did that earlier and had the slowdown. Should have mentioned that, sorry. The hard reset is because I changed ROM today, so I can experiment a bit without having to do Sprite Backups and restores all the time. And I have to do a reset (I think...) to make the messaging system forget that those mails have been downloaded before.
I actually can't remember what programs I had problems with, but I have tried the 29xxx builds several times and always flashed into a 21xxx after a few hours. Last time I tried was last fall, and I haven't changed any of my core programs in 2-3 years (there are no updates to them), so I'm quite sure I can't use that now either.
But I see one difference here: You use the Sense mail tab. I don't. I only use the messaging tab and open the original Windows Mobile messaging. I really don't like the message system in HTC, and I even turn off threaded messaging. You can say that I'm a bit old (pushing 50) and set in my ways when it comes to what I like. Still I found out that the Max Sense build really fits me, so I have stuck with that. I'll try downloading mail with the mail tab and see if that changes anything. I'll be back with the result soon!
Nope, that did not help. I get the same slowdown after a new hard reset, and putting in the mail tab when it goes beyond 20 E-mails or so. I really wish I could find a solution for this, it's bugging the s...t out of me.
I get this too but only on a gprs connection. Hsdpa or wifi is fine. Also using an energy Rom.
Sent from my fingers to your face...
Yeh I too do not use threaded sms but I do like sense tabs for quick sms & email viewing although 99% of any mail task is handled directly within WM mail client.
Many of my apps never got updated for WM6 but they are all luckily working ok for me.
I use GPRS Edge mainly for mail checks & downloads. Have regular inbox amounts around 20 to mid 30s & never had an issue !
Are you downloading the whole mail or have you capped a limit in the settings ? might help you pending on your needs !
I have a 2 kb limit, so not the whole mail. What are you using?
I have 2KB for Hotmail account & 20KB on my work accounts.
Do you have same issues via WIFI/ActiveSync/GPRS connection methods !
If software conflicts are ruled out & it happens on all connection types it is either related to your mail provider server or more likely a slight problem with your chosen ROM flavour.
Always WiFi, never any other type of mail check. I have a mobile router in my car, and I'm in my home office 99 % of the work week, so I don't need anything else. I'm guessing that it's something with the Max Sense ROM. I tried downloading only the headers just now, and that only moved the slowdown fase to around 30 E-mails. So there is something weird here. I may have to try out one of the Cookie Home Tab ROMs even though I love the Max Sense way of doing things. I'll probably get back to the Max Sense, though. If I'm careful to download mail and delete it from the server with my computer I won't get over 10-15 mails.
Mmm, is their any way you could forward priority mail to another account specifically used on your device thus limiting mail you recieve ! I realize this may not suit your use but thought worth mentioning since of your love with current ROM.
I count myself lucky my favourite ROM flavour & older 23699 build works 99.9% perfect in my daily use ... good luck ...
No, there isn't. I'll just have to live with it, thanks.

[Q] 3.2 issues on P7510 (IMAP and WiFi)

Hi Everybody!
A week ago I finally received 3.2 to my Galaxy Tab 10.1 WiFi only. Right after that I found that IMAP client stoped working - it is downloading folders list but not any messages. Does anyone see such things? And it looks like WiFi wake-up issue didn't fixed as well. Here is my tab params: kernel - 2.6.36.3, build - HTJ85B P7510XWKL1
Greetings!
RestlessRU said:
Hi Everybody!
A week ago I finally received 3.2 to my Galaxy Tab 10.1 WiFi only. Right after that I found that IMAP client stoped working - it is downloading folders list but not any messages. Does anyone see such things? And it looks like WiFi wake-up issue didn't fixed as well. Here is my tab params: kernel - 2.6.36.3, build - HTJ85B P7510XWKL1
Greetings!
Click to expand...
Click to collapse
same tab, same update but not these same problems.
Kernel: 2.6.36.3, Build: HTJ85B P7510WXKL1 to confirm.
Thanks for your input!
I just made hard reset but it seems didn't help. Also after this update home screen shortcuts became too sensitive - they try to move to 1st or 2nd screen instead of just move to another cell on the middle screen. Wierd.
RestlessRU said:
Thanks for your input!
I just made hard reset but it seems didn't help. Also after this update home screen shortcuts became too sensitive - they try to move to 1st or 2nd screen instead of just move to another cell on the middle screen. Wierd.
Click to expand...
Click to collapse
Maybe bold, but going back to factory settings? If the problems keep on persisting that is.
Already did - nothing was changed Probably should talk with local support
I have had the same issue after the update. I tried getting Samsung support but no luck, they just said check with your network admin for the correct parameters. Wasted 40 minutes trying get the support person to understand the problem and gave up.
IMAP Email issue on Android 3.2
Grrrrr! I Spent 10 minutes on phone w/ GoDaddy to verify IMAP settings...They are right (big surprise). Spent 43 minutes on phone with Verizon w/ both tier 1 & 2 tech support....Nothing! THEN spent another 50 minutes on the phone with Samsung...again NOTHING! They ALL say, "haven't heard of this issue", even though a quick Google search shows...LIAR!! My inlaws are VERY mad, they spent $700 for something that worked great for a month, then the update came and now their emails do nothing, and email is one of the main things they wanted a tablet for...they travel in an RV a lot.
And the strangest thing is tht I can send an email from the tablet IMAP email account in the native Android "app" and it does go...it's just not showing what's in the folders.
I downloaded email apps which work fine, so for everyone to just throw their hands up and say nope not my problem is NOT ok! These people (my inlaws) are about to go to Verizon and have a WORD (meaning my father-in-law will yell....a lot!) I kinda don't blame him....$700 for something that I have to use a "bandaid" on to view email...IS rediculous.
Come on Samsung/Verizon/Android just admit there is a problem and fix it already!
If anyone figures out a workaround other than an app please email me.
Hi,
I have updated my device two days ago and have the same problem with IMAP, I can see all of the folders but cannot see the body of messages!
Any hope to fix this?
Thx
Is the IMAP problem with the stock email client? I've never had any luck with the stock email app and IMAP, beginning with my Droid Charge back in May of last year. I've used K9 (free app) and currently have nine IMAP accounts (IIRC; including two Gmail accounts) set up. No problems with them getting push notifications of new mails.
I'm not a huge fan of K9. It works flawlessly for the most part, but occasionally clicking "show pictures" in emails doesn't work (ok, more frequently than 'occasionally'), among other things. Still, for reliable IMAP notifications and sending, I can't complain...especially for the price. Still, I wish it were a little more polished. <shrug>
Sent from my GT-P7510 using Tapatalk
That is frustrating, same issue with native email client after upgrading to 3.2 - IMAP will not show any messages in the folders. I hope ICS upgrade will fix it.
Today I chatted with Samsung Tech support. Here was my issue:
"Wifi Galaxy Tab 10.1 GT-P7510. After geting OTA for Android 3.2 the Samsung "Email" app would not show any messages for the IMAP account that I have.
So far I have tried removing and re-adding the account, clearing out data from application but that does not help. I can see folders created under my Inbox but no messages will show, just "Load more messages 0/0" which stays the same after refreshing. If I create folders via webmail those will show up on tablet, but once again without any messages in them.
Following last support agent advise I have done a factory reset and then a Hard Reset but issue is still there. "
here was reply from Samsung:
Augustine: As you have performed all the troubleshooting steps it needs to be isolated at the service center. As we performed all the troubleshooting steps and issue still persists, the device needs to be serviced. Let me provide you with a link where you can file an online service request. http://www.samsung.com/us/support/service/request

Strange issue with SMS

Hey Guys,
Hopefully this is in the right place, if not my apologies. But i have been experiencing some strange issues with SMS on my S3 recently and i can't put my finger on where the issue is coming from.
I'm getting a number of duplicate contacts in the conversation list, for some reason my conversations will randomly get split into their own threads. It's start to get incredibly frustrating to sort through. The screenshot shows the problem.
I had this on a much small scale a while back and managed to fix it for a while by doing a backup of my SMSs and then when i looked at the backups files i noticed that the address was formatted different between conversations. So i edited the file and fixed all the addresses manually, deleted all my SMSs and imported the backup and the problem was fixed.
But now it's happening again and attempting to do the same process again, all of the addresses are exactly the same so my previous method won't fix it this time.
Anyone got any ideas why this might be happening or know of a way to fix it? It happens in any SMS app (including stock google and the samsung one as well as any third party apps) it continues to happen after a complete wipe of my phone and starting fresh.

Gmail/Hangouts/Groupme/etc failing to receive push notifications

Hi all,
I'm running a custom rom on a Huawei H1611 Ascent XT with only addition modification being Magisk V12 (I've tried posting this question in it's thread, but so far no luck https://forum.xda-developers.com/android/development/rom-ascend-xt-nexusxt-b160-t3597766 ). The rom replaced lots of stock apps with google apps so maybe something is going on there.
Basically, gmail, hangouts, and groupme all fail to notify me of a new email or message, especially when the phone is off. As a test, if someone sends me a hangout message, I won't receive it until I open the hangouts app.
I've gone through all the notification settings, the battery optimization settings (ensure gmail, play services, hangouts all set to no battery optimize), and can't find ANYTHING to cause this issue. Also done multiple wipes and reflashes.
I feel like one time I read about a blocked wakelock causing an issue similar to this but I can't recall it. Does anyone know what could cause an issue like this and how can I figure out what is going on? Driving my crazy...
thanks!

Disappearing Contacts

Okay this sounds dodgy… but ever since I’ve been using P9000, contacts that have been in my account (some even for years) disappear! I notice this when someone I know calls but his name is not shown, or when I browse between older messages in SMS app or WhatsApp, I notice the contact details have disappeared! As you can understand this is very annoying … recently I had a hard time to find back the number for my car mechanic, as his contact details were erased.
In attempt to fix this. I’ve installed the Google Contacts app, and disabled the Elephone Contacts app. This did not fix it.
I was hoping that the update to Android Nougat would maybe fix this. It did not! After flashing Nougat first things I noticed was that some essential contact details had disappeared!
I have not had this issue on any device before. It started occurring ever since I start using the P9000. So the question is…. Has anybody else noticed this issue? Why is this happening? Is Elephone doing naughty things in the background with my contacts??? Is there anything to do about?
http://bbs.elephone.hk/forum.php?mod=viewthread&tid=13804&fromuid=90419

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