Battery charging issue, no troubleshoots working - Verizon Samsung Galaxy Note II

Hello,
I have a Note 2 with a charging issue for a month now, it charges extremely slowly and halts around 60%. if I start at 5%, it takes 18 hours to hit 35-45%, an entire weekend turned off to hit 60%. So what I've been doing is hauling around 3 different batteries all with 20%-50% to last the day.
I've bought a new OEM Samsung 2A charger + cable, no change.
I've tried chargers and USB cords other than my OEM, no change.
The battery current app on my phone claims a 1698-1800
I have 3 different batteries, the 9300, 6200 and 3100 all with the exact same result so I don't have 3 batteries kicking the bucket at the same time.
I have already factory reset twice.
Heck I tried a different outlet!
I've tried plugging the USB directly into my PC for giggles and no luck.
A strange thing I'm noticing is after I factory reset my Android system and display use within a few % battery of each other, this is shown on GSAM and stock android battery monitors. This is strange as usually display outright consumes the most battery by far. I found this sudden change in Android system usage odd and even more odd that factory reset doesn't fix it.
I'm at a loss as to what to do, I'm avoiding warranty service as the last time I needed Samsung service it was a huge hassle.
Thanks for any suggestions.

I would odin back to stock and do a factory reset. I know some people had charging issues prolly kernel related. But run stock for a day and if all is well come back to the mod world.

I had issues with charging. Odin to stock didn't help. Figured out it was the usb charging port was damaged. Samsung has had issues on a few models with the port coming loose.
Call verizon, have them send you a warranty replacement, odin back to stock, use casual on replacement
When you do a factory reset android system will be high until it settles after a day or so. It's completely normal.
Sent From My Sticky Note, Too?

Related

Bricked?

Hey guys, was using my SII a few hours ago, and I put it down at ~48% battery life. I had it charging off the USB of my PC. I don't have Samsung Kies installed, or anything. I was purely just charging it, on stock rom/bootloaders/no-root.
I went to pick up my phone a few minutes after, and all the sudden the phone won't turn on anymore.
I've tried pulling the battery, I've tried letting it run through any power still in the circuits, by having the battery out for 30+ minutes. I tried the "pull out battery, hold power for 10 seconds, then pop battery back in," to no avail. I've tried download mode, I've tried using my old Captivate jig.. It doesn't seem to be responding if I plug it in(no heat.)
Any ideas? Going to bring it back to the AT&T store tomorrow to try and get a new one.. I really hope they don't give me any ****. -_-;
Update:
I went to the AT&T store today since they just got a new batch in. Unfortunately, my faulty phone actually wasn't a problem with the phone.. It was a problem with the battery.
Somehow, the battery shorted out the entire phone, and killed it. The reason why I suspect this, is that I asked for the old battery in the new phone they were giving me. Sure enough. That phone is now a brick, also..
Thankfully, they were nice enough to give me a different one and not shove the newly dead one down my throat..
So.. Not quite sure how that happens, but sure enough.. That battery is a Galaxy killer.
Milkshakes00 said:
Hey guys, was using my SII a few hours ago, and I put it down at ~48% battery life. I had it charging off the USB of my PC. I don't have Samsung Kies installed, or anything. I was purely just charging it, on stock rom/bootloaders/no-root.
I went to pick up my phone a few minutes after, and all the sudden the phone won't turn on anymore.
I've tried pulling the battery, I've tried letting it run through any power still in the circuits, by having the battery out for 30+ minutes. I tried the "pull out battery, hold power for 10 seconds, then pop battery back in," to no avail. I've tried download mode, I've tried using my old Captivate jig.. It doesn't seem to be responding if I plug it in(no heat.)
Any ideas? Going to bring it back to the AT&T store tomorrow to try and get a new one.. I really hope they don't give me any ****. -_-;
Click to expand...
Click to collapse
You got a dud piece of hardware. Shouldn't have any problem exchanging it.
Sent from my GT-P7510 using Tapatalk
The only thing you didn't mention is using the stock charger to charge the battery for an hour or so. Did you try that? It could be a dead battery. And once the battery is critically low, your PC can't supply enough juice to charge the battery.
Sent from my SAMSUNG-SGH-I777 using XDA App
Yes, the USB charging mode on the computer sucks. Its easy to draw a deficit of power running off the computer. I had 8 percent and plugged in via USB and within a minute. Or two it was almost dead, fell to 1% in literally 5 mins. It was almost like it was pulling power FROM. The phone
The stock wall charger is 700ma IIRC. Most PCs can output only 500ma max (USB 1.0/2.0 standard). The 700ma is needed when battery level is really low. So, don't leave home without the wall charger.
I tried plugging the phone into the wall charger, to no avail.
Won't even show the charging screen, or get warm.
Bah! Hopefully the AT&T store will have new ones in stock tomorrow.
Bump.
I went to the AT&T store today since they just got a new batch in. Unfortunately, my faulty phone actually wasn't a problem with the phone.. It was a problem with the battery.
Somehow, the battery shorted out the entire phone, and killed it. The reason why I suspect this, is that I asked for the old battery in the new phone they were giving me. Sure enough. That phone is now a brick, also..
Thankfully, they were nice enough to give me a different one and not shove the newly dead one down my throat..
So.. Not quite sure how that happens, but sure enough.. That battery is a Galaxy killer.
Milkshakes00 said:
Bump.
I went to the AT&T store today since they just got a new batch in. Unfortunately, my faulty phone actually wasn't a problem with the phone.. It was a problem with the battery.
Somehow, the battery shorted out the entire phone, and killed it. The reason why I suspect this, is that I asked for the old battery in the new phone they were giving me. Sure enough. That phone is now a brick, also..
Thankfully, they were nice enough to give me a different one and not shove the newly dead one down my throat..
So.. Not quite sure how that happens, but sure enough.. That battery is a Galaxy killer.
Click to expand...
Click to collapse
That's surprising - did they confirm that the phones remained dead even with a "good" battery in?
The charger chip in our phones (MAX8922) has plenty of short-circuit protection mechanisms. (Battery prequalification mode limits current to 90 mA at extremely low batt voltage, and it also has temperature limiting.) So a shorted battery shouldn't have been able to damage the phone.
Highly technical reading material - http://datasheets.maxim-ic.com/en/ds/MAX8922L.pdf
Entropy512 said:
That's surprising - did they confirm that the phones remained dead even with a "good" battery in?
The charger chip in our phones (MAX8922) has plenty of short-circuit protection mechanisms. (Battery prequalification mode limits current to 90 mA at extremely low batt voltage, and it also has temperature limiting.) So a shorted battery shouldn't have been able to damage the phone.
Highly technical reading material - http://datasheets.maxim-ic.com/en/ds/MAX8922L.pdf
Click to expand...
Click to collapse
Indeed, we tried swapping the "new" battery into it. Both of the phones were gone. I never even thought it was probable. Maybe it was just a bad batch? Who knows.
Either way! New phone smell, is great. =P

Issue Charging my Galaxy S3

I seem to be having issues charging my Galaxy S3. I plug it into the Samsung wall charger and it starts to charge but stops after about 10 seconds. So I figure there is an issue with the charger, but then I plug my Blackberry into the same charger and it charges just fine. Using the blackberry charger it does the same thing on the S3. The phone does seem to charge via USB on my PC but its extremely slow. So I really don't know what to do to fix this issue.
Currently I am using the Samsung spare battery kit, the one that you place the battery alone in and it charges, it charges the battery to 100% without any issue using the same cable the phone is having a issue with. I've had the phone since about June and never had any issue like this.
Would a factory reset help my issue? The reason I am apprehensive to that is, with Androids it seems a factory reset means losing EVERYTHING on the phone. As you can imagine 3 months worth of apps etc will take a really long time to restore, and if it doesn't work then a real pain.
Does anyone know how I can fix this issue? I've tried rebooting many times and also tried charging while the phone is off and all that does is show the batter logo with a 'refresh' symbol in it for a second then the screen switches off.

S3 (Int) won't charge

Hi XDA,
My Galaxy S3 stopped charging properly a couple of days ago. In a matter of hours it froze and charged a bit slower, then it wouldn't charge anymore. When the phone is off and I plug in the charger, the animation starts for about 1 - 2 seconds, and then the screen goes black. If it's on, nothing happens when i plug the charger in and out.
I've owned the phone for a year, and I rooted about 3 weeks ago, and installed CM10.1 (Nightly). It worked fine until this problem.
I've troubleshooted a bit on my own, and what I've found out is that, it can't be the battery that's the problem, because I've tried three different ones, and the problem stays the same. It can't be the USB port on the phone, since I can get it to work in Download mode (ODIN mode). I've also tried CM9 and flashing back to stock android. I've also tried charging it from the wall and the computer, and used different cables. Nothing has done any better.
I'm guessing it's software related, I just can't figure out how to fix it.
Thanks in advance,
Zhibbhi
the charging port of the phone might be faulty.
SRIRAM
Sent from GALAXY S3 I9300 running PARANOID ANDROID 3+
By charging port I would suggest the charging circuit inside the phone is faulty, as it sounds like you've eliminated all the other possibilities. Return the phone to fully stock for warranty repair.
So even if I can access the phone through ODIN, the charging circuit can be faulty?
I just thought it was a strange coincident that it went faulty a just a couple of weeks after I installed CM10.1
Zhibbhi said:
So even if I can access the phone through ODIN, the charging circuit can be faulty?
Click to expand...
Click to collapse
yes
Zhibbhi said:
So even if I can access the phone through ODIN, the charging circuit can be faulty?
I just thought it was a strange coincident that it went faulty a just a couple of weeks after I installed CM10.1
Click to expand...
Click to collapse
Odin has nothing to do with the charging circuit .
Solutions .
One the battery try another
Two the charger try another >> charge phone from PC usb .
Three the cable try another
Four the USB port on the phone >>> clean
Five the onboard charging circuit >>> needs a service centre .
Six and highly unlikely a firmware problem wipe phone flash stock rom .
jje
Ok, thanks a ton guys! I'm going to set the phone back to stock, and send it in for warranty repair as I've tried everything else.
Zhibbhi said:
Ok, thanks a ton guys! I'm going to set the phone back to stock, and send it in for warranty repair as I've tried everything else.
Click to expand...
Click to collapse
In the future, avoid using S3's stock charging cable. I changed mine to one I bought off eBay and had no probs since then. I had several frequent problems like slow charging/no charging etc.
bjmath said:
In the future, avoid using S3's stock charging cable. I changed mine to one I bought off eBay and had no probs since then. I had several frequent problems like slow charging/no charging etc.
Click to expand...
Click to collapse
Best avoid using the phone to charge the battery at all, that way you don't stress the phone components with wake lock and heat. Buy a £6 desk charger and spare battery, replacing these is much cheaper than the phone motherboard.
Solved
I have an S3 and lately it has taken longer to charge and it was charging to less percentage. I tried 2 different chargers and 3 different cables with the same outcome. I was thinking about one of the threads I had read and they mentioned going to the cell store and it charged for them. I've read about it being the charge circuit on the main board and various other problems and solutions that didn't work. I went to Staples today and purchased a SCOSCHE reVOLT line h1 2.1 amp quick charge and in less than an hour I charged from 63% to the 100% I haven't seen in quite a while. The Samsung OEM charger it seems (as well as the other one I tried) had lost some of it's get up and go. It is working fine now and with this charger it doesn't take long at all to reach full charge. I've put a lot of time into customizing this phone after root and would have been VERY disappointed if I had to start over with a new one. I'd be willing to bet at least 90% of the charging problems people are posting about are caused by the charger deteriorating over time.
Shannon

Battery is Acting Really Strange

My phone is having issues charging even with three different cables. If I plug the phone in while it is off, it turns on and says it's charging. But it doesn't receive a charge. If the phone is on and I plug it in, it says it's charging on the lock screen, but the icon doesn't change to the charging symbol and it doesn't receive a charge. I have tried wiggle the cable a bit while it's plugged in, but that doesn't help. It doesn't seem like others are having this same issue either. Am I screwed? I also unlocked my phone. Does that mean I am double screw and Huawei won't help me?
5.1
5 Months old
Black
Hey all, here is a quick update. I spoke with a gentle from Huawei and was suppose to get a replacement sent out. However, I believe I was under volt charging the device and that's why I got those strange issues. It recharges every time from my car and my computer, but not from my wall. Kimtyson, Huawei said the exact same thing as you. Good call!
With the phone running, go to Phone Manager and then go to Power Saving and then Consumption Level. Is Cell Standby draining your battery? It is on mine.
GadgetStrutter said:
With the phone running, go to Phone Manager and then go to Power Saving and then Consumption Level. Is Cell Standby draining your battery? It is on mine.
Click to expand...
Click to collapse
For me, it's only 2.94%. I have to say though, going from 4.3 to 5.1 was a huge difference in life battery. For the worse. I went from one charge every 3 to 4 days to once a day.
However, I believe the USB port might be broken. I don't know why though. I haven't been rough it or charged it at a angle that would put extra pressure on it.
It might be worth doing a factory reset and\or reinstalling. Could be a bad flash or something. Also, try returning to JB. Just make a TWRP backup or something so you can get back to where you are now. See if everything is working back in JB. If so, it's not the USB port.

Battery Issue

Hello People,
I have started facing this weird problem with my Mi A3 yesterday that I only bought in June.
The problem is the phone does not charge. When connected the charger, it shows "Charging Slowly" and the battery percentage stays as it is. It has been plugged in for 8 hours now with no change in the battery percentage.
Ampere shows a charging current of 70mA while the same charger & cable on my wife's OnePlus shows 1800mA current. So it's not the charger! :crying:
I have tried a hard reset, I have tried 4 different charger & USB combinations, NOTHING WORKED.
Any help around this will be greatly appreciated!
I will be set back with 15K if I loose this phone
What about the charger in the box? Doesn't that work?
Sounds like a hardware problem to me. Try going to the customer care
Thank you for a quick response!
None of the chargers are working. I've tried stock, OnePlus Dash, Moto Turbo, Samsung, everything.
I guess, service center is the only thing that can help.
Update - Even when it is plugged in, it keeps discharging.:crying:
Sadly, service center is closed, I'm from Pune and the city is in a lockdown till tomorrow.
Update - After a lot of struggle to not to reset my phone and an extensive research, I have wiped my phone clean and viola!
The charging works, it still charges slowly, but that's not as slow it was earlier.
I remember it seeing on screen 8 days untill full charge!
Now it's 6 hours to full charge, even with a turbo charger, 15W.
I will keep digging and posting the updates here.
Thanks
Charging too slow... battery draining out fast
I am facing same issue with my mi A3 since yesterday. It is taking 8 hours for my phone to get fully charged also battery is draining out too fast. Seems like this issue arrived with July security update. Even I tried hard reset and several other chargers but issue still persists. Hope that Mi sends out bug fix soon.
Resolved!
I had to visit the service center within a month of purchase due to the above mentioned issues.
Apparently some electronic failure caused the connector to fail and stopped the phone getting charged up.
My device is under warranty and thanks to that, got the faulty parts replaced for free and within 2 hours.
Which hardware parts did they get to replace??, Also facing the same issue
Ejolomos said:
Which hardware parts did they get to replace??, Also facing the same issue
Click to expand...
Click to collapse
Hey!
Sorry about the late response!!!
They changed the charging port, as my device was in warranty, they did not charge anything!!

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