Hello,
My friend has problems with her SGS3. It's about 1 year old and it started restarting and turning off itself. Sometimes it's on a keypress, sometimes while charging and something it just went off without touching anything. She sent it to repair and they said that there is some damage on motherboard from water (but it was never wet so it's weird) and it's glass is broken (it felt on the floor and broke a few days after buying), but the screen and touch digitizer work fine.
Since the repair is more expensive than new device, she wants to check if there is some software problems before giving it to someone who can try to fix it. The phone is not rooted, so is there any easy way to check its logs (some app or something)? Is it even possible without rooting?
In case of hardware problems, what should she do now? If the mainboard is broken and the glass is broken too, it's almost impossible to sell it for parts because only battery and soem minor parts are usable. Is it worth repairing the motherboard?
Here is the picture from the repair service: http://i.imgur.com/pF92OgB.jpg
xplod2841 said:
Hello,
My friend has problems with her SGS3. It's about 1 year old and it started restarting and turning off itself. Sometimes it's on a keypress, sometimes while charging and something it just went off without touching anything. She sent it to repair and they said that there is some damage on motherboard from water (but it was never wet so it's weird) and it's glass is broken (it felt on the floor and broke a few days after buying), but the screen and touch digitizer work fine.
Since the repair is more expensive than new device, she wants to check if there is some software problems before giving it to someone who can try to fix it. The phone is not rooted, so is there any easy way to check its logs (some app or something)? Is it even possible without rooting?
In case of hardware problems, what should she do now? If the mainboard is broken and the glass is broken too, it's almost impossible to sell it for parts because only battery and soem minor parts are usable. Is it worth repairing the motherboard?
Here is the picture from the repair service: http://i.imgur.com/pF92OgB.jpg
Click to expand...
Click to collapse
Isn't that the USB port? Looks like it's already fried. From the looks of it, the service center is right it's a hardware problem and for them to say that the motherboard is broken probably means other components are also fried. In my opinion it's better to buy a new phone as a repairing it outside warranty is much more costly than buying of a new phone.
SignetSphere said:
Isn't that the USB port? Looks like it's already fried. From the looks of it, the service center is right it's a hardware problem and for them to say that the motherboard is broken probably means other components are also fried. In my opinion it's better to buy a new phone as a repairing it outside warranty is much more costly than buying of a new phone.
Click to expand...
Click to collapse
Yes, it looks like USB port. Maybe something is fried, but the phone works so all chips and electronics must be okay. They said that there is corrosion on the motherboard. The phone was never wet but it can be due to condensation or humidity. I have a friend who told me that he can fix it if there is only little corrosion, but before trying, I would like to take a look on logs if there is some software problems. Another friend told me to wipe and flash original kernel and ROM from fresh, but I don't think that this is a smart move since the port could be broken and we could brick the device if it lose connection during flashing.
xplod2841 said:
Yes, it looks like USB port. Maybe something is fried, but the phone works so all chips and electronics must be okay. They said that there is corrosion on the motherboard. The phone was never wet but it can be due to condensation or humidity. I have a friend who told me that he can fix it if there is only little corrosion, but before trying, I would like to take a look on logs if there is some software problems. Another friend told me to wipe and flash original kernel and ROM from fresh, but I don't think that this is a smart move since the port could be broken and we could brick the device if it lose connection during flashing.
Click to expand...
Click to collapse
I see... so the phone still works. That type of damage is probabaly because of humidity like what you suspect. In my opinion further use of the phone with an existing hardware problem can lead to a more bigger problem so no logs can be of help here. That fried usb port can also hinder on flashing a new rom like what you said as it may fail during the flash that can corrupt the internal memory of the phone. I think your friend's options are only two. Have it repaired or just buy a new one.
Yes it works but it's barely usable. It's blocking (getting stuck) and restarting all the time. Do you know maybe how to read those logs? I never used logs so I don't know. I was googling about it but I didn't understand it well. It seems that the phone has to be rooted.
Related
So....
Without dropping it, nor can i remember leaning on anything etc etc the inner screen has cracked, its a small (1cm diameter) area thats shattered in the lower right corner.
Ive read some other threads, but none about forcing usb for droid razr. From what ive read the advice is just try and go as high up and complain and hope they repair it under warranty, but so far they keep telling me it must of been from misuse =/
I need to get my contacts and photos for uni, the removable drive comes up but it hasnt mounted anything. Ive tried holding power and vol - and booting it like that, but to no avail....
currently installing adb and hoping I can figure out a way to mount it through that
Cheers for any help =)
Sorry to hear that. I have heard those stories that the phone screen cracks all of the sudden with no reason.Ex: People will be holding or talking to their phone and screen cracks on it. I am sorry but warranty does not cover that. I would suggest you to be prepared for that. If you have insurance thats geat but if you dont call verizon(if you are with verizon) ask them to add TEC(total equipment coverage). they have open enrollment right now.
Then you can file insurance claim. Hope it helps.
A motorola tech said that physical damage voids warranty but I can get it checked by a verified tech and if it's found to be caused from a factory defect it'll be covered. I've heard of gas buildup from defective battery causing it, but the phone was only a month n a half old....
Also, im guessing its the lcd screen thats cracked, but how can I tell if the digitalizer is as well?
Flinchie said:
A motorola tech said that physical damage voids warranty but I can get it checked by a verified tech and if it's found to be caused from a factory defect it'll be covered. I've heard of gas buildup from defective battery causing it, but the phone was only a month n a half old....
Also, im guessing its the lcd screen thats cracked, but how can I tell if the digitalizer is as well?
Click to expand...
Click to collapse
Where did you hear about the gas buildup from a defective battery?
Sent from my XT910 using XDA
Possibly heard it about another phone... any ideas forcing usb?
I am not too sure, but it might work!! Not too sure though..
Hello all.
I'm trying to fix my fathers faulty s2. Here is the story so far;
The device is about 15 months old and started to develop a a fault after 13 months. It would keep going into car mode and it woundnl't except a charge. Cleaning the usb port seemed to only be a short term fix. A few weeks after this the phone died and wouldn't power on.
It was sent back to Vodafone, where they told me it was out of warranty and would cost 120 euro to repair even though it was well within warranty. After this it went back to Samsung where they reported water damage. I decided to have a look at it myself and I replaced the usb port, but it didn't help at all. I've tried a battery from a nexus but there was still nothing.
There is no sound when I plug into my PC or even a power vibration.
It was on stock firmwire so it wasn't a case of bad flash.
I have attached a few pictures. Does it look like water damage to you? If so, what would you suggest replacing?
Thanks,
Niall
Remove your imei number from pics.
"noob ok...lazy noob not ok"
theunderling said:
Remove your imei number from pics.
"noob ok...lazy noob not ok"
Click to expand...
Click to collapse
Too late, already copied it down :silly: :good:
Whoops.. Edited
Given you've already replaced the USB port (I presume you changed the flex cable ?) in the first instance, it's probably the associated circuitry. I imagine they'd probably replace the MB rather than fiddle around with individual components.
You could do that I guess (get one from a 'donor' phone). I doubt you've got any comeback if they say water damage, you could spend money getting your own reports/opinions saying its not, but that's going to cost you a lot more than $120. It should boil down to what the cheapest option is. At this stage, replacing the board yourself is cheapest, then not arguing/paying them to do it, followed by arguing the point with them & trying to get them to do it for free (which they won't).
Hello.
So to make a veeeery long story short, the phone leaked water in a lake at about 0.5 meters depth after a minute or two with flaps definitely closed (checked 5-10 times before submersion). The screen then flickered and died.
Phone gets sent away to a service center, tested and results unsurprisingly say its watertight so must be user fault. Sony and service provider refuse to help me in any way to fix the broken phone, so basically they say i have to pay it as normal (it was 4 weeks old at time of damage).
I received the phone back after countless phone calls to sony and service provider trying to get them to take responsibility, especially sony, but to no avail.
So now im trying to fix it myself. I took the phone apart, and the screen connector at the bottom was fried as expected. I bought a new screen and flex connector cable but still my screen wont show. The touchscreen works perfect, and so does the phone. When i connect it to my tv via MHL it works flawlessly. Every function including the new touchscreen works perfect, just that the screen is black on the device.
Am i missing something?? I really want to get this working so i can say IN YOUR FACE to this stupid company SONY. Im thinking the only thing it could be now is some faulty component on the mainboard regarding screen output, seems strange though that everything works perfect via MHL, especially the touchscreen.
Anybody have any ideas? Would be greatly appreciated if anyone can share similar experiences!
Cheers, Vincent from Sweden.
i
vinnibinni said:
Hello.
So to make a veeeery long story short, the phone leaked water in a lake at about 0.5 meters depth after a minute or two with flaps definitely closed (checked 5-10 times before submersion). The screen then flickered and died.
Phone gets sent away to a service center, tested and results unsurprisingly say its watertight so must be user fault. Sony and service provider refuse to help me in any way to fix the broken phone, so basically they say i have to pay it as normal (it was 4 weeks old at time of damage).
I received the phone back after countless phone calls to sony and service provider trying to get them to take responsibility, especially sony, but to no avail.
So now im trying to fix it myself. I took the phone apart, and the screen connector at the bottom was fried as expected. I bought a new screen and flex connector cable but still my screen wont show. The touchscreen works perfect, and so does the phone. When i connect it to my tv via MHL it works flawlessly. Every function including the new touchscreen works perfect, just that the screen is black on the device.
Am i missing something?? I really want to get this working so i can say IN YOUR FACE to this stupid company SONY. Im thinking the only thing it could be now is some faulty component on the mainboard regarding screen output, seems strange though that everything works perfect via MHL, especially the touchscreen.
Anybody have any ideas? Would be greatly appreciated if anyone can share similar experiences!
Cheers, Vincent from Sweden.
Click to expand...
Click to collapse
explain more about phone instead of situation and problem with service center
the touch panel is ok but display is died!
but the phone can boot with another display?!
Geeks Empire said:
explain more about phone instead of situation and problem with service center
the touch panel is ok but display is died!
but the phone can boot with another display?!
Click to expand...
Click to collapse
Hello.
The phone has booted ever since it got water damaged, even with the bad screen. Yes the touch panel works perfect but no display, and i can see and use everything on the phonebon my tv via mhl cable. I even updated firmware whilst using mhl to see if it would help but still no picture on the device.
I have replaced the touch screen and the flex ribbon cable that connects screen to mainboard. I have also removed mainboard and cleaned it with 95% alcohol incase some water or dirt causing a short circuit somewhere.
The mainboard looks fine, and everything works apart from the visual screen. Nothing is overheating. Im really baffled as to what could be wrong, but it surely must be something on the mainboard?
i
vinnibinni said:
Hello.
The phone has booted ever since it got water damaged, even with the bad screen. Yes the touch panel works perfect but no display, and i can see and use everything on the phonebon my tv via mhl cable. I even updated firmware whilst using mhl to see if it would help but still no picture on the device.
I have replaced the touch screen and the flex ribbon cable that connects screen to mainboard. I have also removed mainboard and cleaned it with 95% alcohol incase some water or dirt causing a short circuit somewhere.
The mainboard looks fine, and everything works apart from the visual screen. Nothing is overheating. Im really baffled as to what could be wrong, but it surely must be something on the mainboard?
Click to expand...
Click to collapse
I got same issue on Galaxy S4 but that wasn't water proof so this type of damage was normal for it.
have u tried ur display on another board?
- as Sony said it was user fault... after phone get wet have u tried to dry it with heat?
+ as i read the warranty agreements when u open phone by urself or others (non official center) it will void the warranty.
anyway If ur display not working with another board so thr is problem in display panel and not anything on board.
Please Inform me if u got any info or result of this damage
Thanks
:good:
Geeks Empire said:
I got same issue on Galaxy S4 but that wasn't water proof so this type of damage was normal for it.
have u tried ur display on another board?
- as Sony said it was user fault... after phone get wet have u tried to dry it with heat?
+ as i read the warranty agreements when u open phone by urself or others (non official center) it will void the warranty.
anyway If ur display not working with another board so thr is problem in display panel and not anything on board.
Please Inform me if u got any info or result of this damage
Thanks
:good:
Click to expand...
Click to collapse
Yes the phone is thoroughly dried out. I only opened the phone after i had received it back from sony service. They said it wasnt covered by warranty because it was water damaged and was caused by the user (even though both water indicators behind the 2 flaps are still white and not been exposed to water), and they said that they never repair water damaged phones.
Thats why i decided to open it and try to fix it myself, i had nothing (more) to lose!
I havent tried the new display on another board, thats exactly what i want to do but cant get hold of a new board. I've even been taking apart previous smartphones to see if the display can be connected to it somehow just so i can confirm it works. But the probability is that it does work, as the first "broken" screen worked in the same way as this one, touchscreen fine but no display. Thats why i changed the flex cable also, i thought it must be that when the mainboard seems to be doing everything else perfectly.
Does the problem have to be in one of those 3 components? Screen, flex cable, mainboard, or have i missed something?
Thanks
vinnibinni said:
Yes the phone is thoroughly dried out. I only opened the phone after i had received it back from sony service. They said it wasnt covered by warranty because it was water damaged and was caused by the user (even though both water indicators behind the 2 flaps are still white and not been exposed to water), and they said that they never repair water damaged phones.
Thats why i decided to open it and try to fix it myself, i had nothing (more) to lose!
I havent tried the new display on another board, thats exactly what i want to do but cant get hold of a new board. I've even been taking apart previous smartphones to see if the display can be connected to it somehow just so i can confirm it works. But the probability is that it does work, as the first "broken" screen worked in the same way as this one, touchscreen fine but no display. Thats why i changed the flex cable also, i thought it must be that when the mainboard seems to be doing everything else perfectly.
Does the problem have to be in one of those 3 components? Screen, flex cable, mainboard, or have i missed something?
Thanks
Click to expand...
Click to collapse
Yes, it should be those factors. From what you have stated, its most probably the connector on the main board. Before you make more purchases, try to take it to a shop and ask them to test the screen on another phone, so you can see if its the screen or not. It MIGHT be a faulty flex cable that you just purchased, hopefully, since its the cheaper solution. I actually bought one in ebay that was water damaged, changed the screen, middle frame and flex cable, and have a brand new refurbished Z2, good for me the main board was intact. I would take the board out, wash it with 95% alcohol again with a soft toothbrush to brush impurities off the connector piece. Then spray it a little with electrical spray and leave it in rice to thoroughly dry out overnight and try all the connections again. Look through the main board with a magnifying glass and see if anything obvious burned out, the smallest connection can cause problems.
If all fails, then take it to a shop to test the screen or the main board, hopefully they are friendly enough to do it.
Good luck buddy. :good:
elbello said:
Yes, it should be those factors. From what you have stated, its most probably the connector on the main board. Before you make more purchases, try to take it to a shop and ask them to test the screen on another phone, so you can see if its the screen or not. It MIGHT be a faulty flex cable that you just purchased, hopefully, since its the cheaper solution. I actually bought one in ebay that was water damaged, changed the screen, middle frame and flex cable, and have a brand new refurbished Z2, good for me the main board was intact. I would take the board out, wash it with 95% alcohol again with a soft toothbrush to brush impurities off the connector piece. Then spray it a little with electrical spray and leave it in rice to thoroughly dry out overnight and try all the connections again. Look through the main board with a magnifying glass and see if anything obvious burned out, the smallest connection can cause problems.
If all fails, then take it to a shop to test the screen or the main board, hopefully they are friendly enough to do it.
Good luck buddy. :good:
Click to expand...
Click to collapse
Sounds like good advice elbello
Good to know that you have managed to fix a water damaged Z2 using the same mainboard, hopefully i can have the same luck.
So you think it could be the flex cable? Are they known to break easily?
I have already cleaned the board twice with alcohol, maybe using electrical spray might help, and i will check it with a magnifying glass aswell.
Hopefully i can find a shop that will test the screen for me, but this is Sweden, the place where no favours are done, and where everything has to be sent away and fixed by professionals!
Thanks for the replys guys
I have just checked the whole mainboard with a magnifier, and found no oxidation anywhere. I found quite a bit of dirt in some places, and i have once again cleaned the screen connector with 95% alcohol and also the other side of the board behind the screen connector. I dont have any electrical spray at this time so cant test with that.
Another thing i have realised is that there is visual damage to two contact points that are located at the bottom of the phone, very close to where the flex cable connects to the lcd screen. What are these two contacts for, and could they be causing the problem? I will attach an image of them.
Thanks.
vinnibinni said:
I have just checked the whole mainboard with a magnifier, and found no oxidation anywhere. I found quite a bit of dirt in some places, and i have once again cleaned the screen connector with 95% alcohol and also the other side of the board behind the screen connector. I dont have any electrical spray at this time so cant test with that.
Another thing i have realised is that there is visual damage to two contact points that are located at the bottom of the phone, very close to where the flex cable connects to the lcd screen. What are these two contacts for, and could they be causing the problem? I will attach an image of them.
Thanks.
Click to expand...
Click to collapse
From that picture, I dont think that affects the screen at all. Bad thing is you cant try the two pieces you bought with another board so you can narrow the problem down.
I doubt the electrical spray will make wonders, it just good to clean dirt and make the contacts react better after oxidation, but if you state they are clean...
Think your only options is to consider it a loss, sell it in ebay for parts and stuff, or try getting a new flex and see if it was that, but if it wasnt, its like throwing money away. I would say the same for the screen, but those go for $100+ easily.
elbello said:
From that picture, I dont think that affects the screen at all. Bad thing is you cant try the two pieces you bought with another board so you can narrow the problem down.
I doubt the electrical spray will make wonders, it just good to clean dirt and make the contacts react better after oxidation, but if you state they are clean...
Think your only options is to consider it a loss, sell it in ebay for parts and stuff, or try getting a new flex and see if it was that, but if it wasnt, its like throwing money away. I would say the same for the screen, but those go for $100+ easily.
Click to expand...
Click to collapse
Yea i was thinking about selling it for parts, but its not really worth much without a working mainboard. I will probably just keep it and wait till i can get hold of a new board. How much do you think a new board would cost? I cant find one anywhere at the moment when searching on ebay/google.
Wish i had access to a working board for testing
Hello,
I have the same problem ... black screen on the tv works perfectly, xperia z2 also drowned after 10 seconds under water .... someone back to life solved the screen, that you have replaced?
best regard.
Oscar
vinnibinni said:
Yea i was thinking about selling it for parts, but its not really worth much without a working mainboard. I will probably just keep it and wait till i can get hold of a new board. How much do you think a new board would cost? I cant find one anywhere at the moment when searching on ebay/google.
Wish i had access to a working board for testing
Click to expand...
Click to collapse
Hello ..... no answer .....
I'll buy on aliexpress touch screen digitizer to replace it, anyone know if the screen will return to work? I have to replace more parts? thank you ...
Best Regard
Oscarrrr
Hello,
I'm now in the exact same position.
Water damaged, Touchscreen is still working I can enter recovery any press stuff but no display only shows black.
Had my screen replaced in a shop here but same problem prevails.
They told me to replace Mainboard 3500 THB.
But they didnt have one right then.
He could fix it?
vinnibinni said:
Yea i was thinking about selling it for parts, but its not really worth much without a working mainboard. I will probably just keep it and wait till i can get hold of a new board. How much do you think a new board would cost? I cant find one anywhere at the moment when searching on ebay/google.
Wish i had access to a working board for testing
Click to expand...
Click to collapse
he could you solve your problem? It happens to me the same with a z2 . I board bought new eh and the problem persists . you could help me?
Thinking of buying a used z2 with intermittent touchscreen issues. It works but seems to be intermittent it either takes multiple taps to work or it goes mad like your pressing the keys could this be down to water damage or possibly just a software issue and need re-flashing a ftf by clean install it's a totally stock z2 in mint condition for £50
[email protected] said:
Thinking of buying a used z2 with intermittent touchscreen issues. It works but seems to be intermittent it either takes multiple taps to work or it goes mad like your pressing the keys could this be down to water damage or possibly just a software issue and need re-flashing a ftf by clean install it's a totally stock z2 in mint condition for £50
Click to expand...
Click to collapse
It's probably hardware problem. Trust me, ghost touches make people go crazy,so don't buy it.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
Ghost touches are a digitizer problem right?
You can buy a new one for about 30-50$
Gesendet von meinem LENNY2 mit Tapatalk
Haldi4803 said:
Ghost touches are a digitizer problem right?
You can buy a new one for about 30-50$
Gesendet von meinem LENNY2 mit Tapatalk
Click to expand...
Click to collapse
Probably yes, but replacing it isn't so easy these days.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
try this : http://www.mobilerdx.com/2014/10/sony-xperia-z2-display-light-working-problem-solution.html
or this : http://gsm-friends.blogspot.co.id/2015/05/sony-xperia-z2-display-light-ic.html
Hello!
The problem appeared suddenly. I had been using Ultimate HD ROM for over a year with no problems. Few days ago when sliding out the keyboard, the screen went blank. Backlight was on, keylights were on. Typing on that small phone without HW keyboard is absolute rubbish.
Some moment, it just got into bootloop after it crashed while I stopped bluetooth tethering. Flashed the phone with Flashtool, with .587 stock firmware. Issue remained. Opened PC Companion and proceeded to "repair phone". It installed .587 stock firmware again (i guess it's that factory restore thingy). Result? Nothing!
Rooted the phone, installed recovery and Revolution HD ROM. Nothing. Tried to install that "keyboard zip file" while in recovery. Install succeeded, but the problem still remained!
Here is the video of phone and the issue itself:
htt***ps://ww**w.youtube.com/watch?v=mArrpkR1vR4&feature=youtu.be (remove the *** from the link)
Is it a firmware issue or hardware? What could be done?
Regards,
kaktebja
From your description it seems like the flex ribbon acting up. Swap with a new flex and you're good to go
fundre said:
From your description it seems like the flex ribbon acting up. Swap with a new flex and you're good to go
Click to expand...
Click to collapse
Thanks for your reply!
I used a plastic card to put some pressure on that flex. Nothing happened. If flex ribbon would be damaged, why does the screen work in "closed" form? Or it's just matter of time when the whole screen will stop functioning?
eBay shows price 10£ for the flex, with shipping. I would like to be sure it's the flex ribbon thats's causing the issues. As it seems to me, replacing the flex isn't really a nice job either.
kaktebjazovut said:
Thanks for your reply!
I used a plastic card to put some pressure on that flex. Nothing happened. If flex ribbon would be damaged, why does the screen work in "closed" form? Or it's just matter of time when the whole screen will stop functioning?
eBay shows price 10£ for the flex, with shipping. I would like to be sure it's the flex ribbon thats's causing the issues. As it seems to me, replacing the flex isn't really a nice job either.
Click to expand...
Click to collapse
Yes it's just a matter of time until the whole phone(yes, phone) stop functioning. I had the same symptom, it was working for a few weeks then bam. I tried to reboot but it doesn't boot, not even recovery. Ordered a new flex (~$15, free shipping), replace the old one, then it comes back to life.
Your mileage may vary, but it should be similar. Look the other thread, they already discussed this there
fundre said:
Yes it's just a matter of time until the whole phone(yes, phone) stop functioning. I had the same symptom, it was working for a few weeks then bam. I tried to reboot but it doesn't boot, not even recovery. Ordered a new flex (~$15, free shipping), replace the old one, then it comes back to life.
Your mileage may vary, but it should be similar. Look the other thread, they already discussed this there
Click to expand...
Click to collapse
Okay, now I at least know it is matter of time when it dies. Phone itself is 2.5 years old and been constantly used. So I guess it's no wonder that the flex is worn out.
Is there any point trying to change the flex cable on my own? By seeing Youtube tutorials about disassembly, it seems there's too much hassle and it might be better to order whole frame with flex already. I am concerned about the transportation also. If the flex is already installed to frame, then it might actually work.
Or it would be easier to drop it to nearest service center?
kaktebjazovut said:
Okay, now I at least know it is matter of time when it dies. Phone itself is 2.5 years old and been constantly used. So I guess it's no wonder that the flex is worn out.
Is there any point trying to change the flex cable on my own? By seeing Youtube tutorials about disassembly, it seems there's too much hassle and it might be better to order whole frame with flex already. I am concerned about the transportation also. If the flex is already installed to frame, then it might actually work.
Or it would be easier to drop it to nearest service center?
Click to expand...
Click to collapse
If you have trusted place I think it's better to drop to nearest service center. It took myself(inexperienced) a few hours to separate the screen assembly........ AND the proximity sensor is broken. Flex ribbon got no warranty from the place I bought it [emoji23]
The flex ribbon consists of front cam, notification LED, proximity and light sensor.
Test them right away before leaving service center to claim for warranty.
fundre said:
If you have trusted place I think it's better to drop to nearest service center. It took myself(inexperienced) a few hours to separate the screen assembly........ AND the proximity sensor is broken. Flex ribbon got no warranty from the place I bought it [emoji23]
The flex ribbon consists of front cam, notification LED, proximity and light sensor.
Test them right away before leaving service center to claim for warranty.
Click to expand...
Click to collapse
Thank you!
I will probably drop it to nearest service center. I will not try to change the flex on my own. Too much hassle with glue.
Thanks for pointing out critical spots in changing the flex.
I guess the topic can be marked, as solved. Will use the phone till it dies and then going to drop it to nearest service center.
Please can anybody with experience of galaxy s6 repair help.
A couple of weeks ago I turned of my s6 one night, next morning I tried to turn it on but it wouldn't, it was completely unresponsive, black screen no lights, the phone has never been dropped or damaged in anyway or been anywhere near water.
When it was switched off the battery was almost fully charged, so I knew it wasn't a dead battery but I tried the charger anyway. There was no charging light and the back of the phone near the rear camera got quite hot within a couple of minutes. I tried a soft reset but it didn't work.
So then I took it to a local phone shop for repair. The guy in the shop said that he'll send the phone of the workshop for a diagnostic. Anyway he called up and said the motherboard is faulty and needed to replaced. Now he phoned up again and the guy who is fixing the phone is now saying the screen also needs to be replaced, apparently the backlight is not working. Now I know amoled screens do not have any backlight, so I asked him what exactly is wrong with the screen as it's a amoled screen it doesn't have a back light, he said he doesn't know just the engineer said the backlight doesn't work. He said the repair would cost £149.
My question can a faulty motherboard damage the screen? is he what he is saying plausible or is he trying a con?
Thanks in advance for any reply's.
bossrat45 said:
Please can anybody with experience of galaxy s6 repair help.
A couple of weeks ago I turned of my s6 one night, next morning I tried to turn it on but it wouldn't, it was completely unresponsive, black screen no lights, the phone has never been dropped or damaged in anyway or been anywhere near water.
When it was switched off the battery was almost fully charged, so I knew it wasn't a dead battery but I tried the charger anyway. There was no charging light and the back of the phone near the rear camera got quite hot within a couple of minutes. I tried a soft reset but it didn't work.
So then I took it to a local phone shop for repair. The guy in the shop said that he'll send the phone of the workshop for a diagnostic. Anyway he called up and said the motherboard is faulty and needed to replaced. Now he phoned up again and the guy who is fixing the phone is now saying the screen also needs to be replaced, apparently the backlight is not working. Now I know amoled screens do not have any backlight, so I asked him what exactly is wrong with the screen as it's a amoled screen it doesn't have a back light, he said he doesn't know just the engineer said the backlight doesn't work. He said the repair would cost £149.
My question can a faulty motherboard damage the screen? is he what he is saying plausible or is he trying a con?
Thanks in advance for any reply's.
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A faulty motherboard can damage the screen (in various ways). All screens have backlight (except for screens like the old Nokia 3310 had) so the layers of your screen might be damaged or have leaked since there is a fluid "sticking" the layers together. This is (obviously) not a software problem, but I would like to know if you were rooted, had any custom ROMs/kernels and did you have XPosed installed. How did you root and did you have a custom recovery?
All my statements are afaik (as far as I know) and based upon real life experiences, if anything I wrote is wrong, feel free to correct me as we are all learning .
Thanks for the reply, I hadn't rooted the phone, all I had done was replace the vodafone firmware to stock firmware as I was no longer on vodafone and wanted to remove all the bloatware, but that was many months ago and everything was working fine.
I just find it odd that a perfectly working phone can be damaged so badly for no obvious reason, it wasn't plugged into the charger, I just turned it off one night put it on my desk, tried to turn it on next morning and it was dead.
So does the repair seem legit to you? I am just a bit weary as I know how easy it would be to charge for parts that aren't necessary. Also is there anyway I could check if the screen has really been changed as the display on my phone was in perfect condition, not a single mark or scratch or any thing to identify it against a brand new screen.
bossrat45 said:
Thanks for the reply, I hadn't rooted the phone, all I had done was replace the vodafone firmware to stock firmware as I was no longer on vodafone and wanted to remove all the bloatware, but that was many months ago and everything was working fine.
I just find it odd that a perfectly working phone can be damaged so badly for no obvious reason, it wasn't plugged into the charger, I just turned it off one night put it on my desk, tried to turn it on next morning and it was dead.
So does the repair seem legit to you? I am just a bit weary as I know how easy it would be to charge for parts that aren't necessary. Also is there anyway I could check if the screen has really been changed as the display on my phone was in perfect condition, not a single mark or scratch or any thing to identify it against a brand new screen.
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Hmmm, okay.
If you have the right tools you can probably make a mark with a marker or something that won't damage the screen and then when they "replace" it you can check if it is still there. By the way, I don't mean on the screen but on that metal part on the underside of the screen. If you don't want to make such a thing because you maybe don't have the necessary tools, make a tiny scratch that you can locate but won't affect using the phone or not visible unless you really take a close look. If you don't want to do that you can take it to an official Samsung retailer or send it to them (this is probably the most recommended option).
Unfortunately the phone already at the repair shop, I got a call a few days ago telling me that the logic board was damaged and needed to be replaced, I agreed to that repair, now he called again today and said the display also needs to be changed. That's why I'm a bit suspicious, I can understand how the motherboard maybe faulty and may have died, but the display also? maybe he damaged the display when trying to change the motherboard or he's charging for unnecessary work or maybe he's telling the truth and the faulty motherboard killed the display, I don't know.
I was wondering if there's something in the firmware which keeps count of the number of times a part has been replaced or how long the display has been used for or a way I can check the date of the display manufacture without opening the phone.
bossrat45 said:
Unfortunately the phone already at the repair shop, I got a call a few days ago telling me that the logic board was damaged and needed to be replaced, I agreed to that repair, now he called again today and said the display also needs to be changed. That's why I'm a bit suspicious, I can understand how the motherboard maybe faulty and may have died, but the display also? maybe he damaged the display when trying to change the motherboard or he's charging for unnecessary work or maybe he's telling the truth and the faulty motherboard killed the display, I don't know.
I was wondering if there's something in the firmware which keeps count of the number of times a part has been replaced or how long the display has been used for or a way I can check the date of the display manufacture without opening the phone.
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Unfortunatly, no,but if the phone is working after the repair that means it is fixed! If not, they will give you a replacement since they test everything to make sure it works.