[Q] Cell phone service help - T-Mobile HTC One (M7)

I don't know if I have this in the right place and if anyone can help but I am in some need of help! I work for T-mobile and I have the HTC one with them, but where I live I have no signal. At work our coverage map says I should be roaming off Verizons network, but I don't get any signal. I also have the galaxy s4 with Verizon and I get 3-4 bars so I know the service is good. I have tried researching this, opened up trouble tickets, and nothing seems to be working. I have done manual network selections, and made sure the phone is set to roam. The funny thing is that when I have the sim card out the phones have full bars. I was hoping that someone would have a solution because my teir of tech support doesn't have a clue and our teir 2 doesn't either. I was just hoping maybe I can unlock something in the phone. I know I have my brothers note 2 from Att on my account and I had to unlock the 3G and 4g towers so it wouldn't run off of just E...Hopefully you can help because the HTC ones wifi calling is super buggy!

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[Q] No 4G. Please help.

I just got off the phone with a Verizon rep and they confirmed that there are no network outages in LA. So I guess there's something wrong with my phone. I'm currently running the debloated OTA rom with the radio that comes with it. I can intermittently connect to 4G, but only the upstream seems to work. It randomly cuts out, bumping my internet off or dropping me to 3G and 1X. Does anyone have any insight into this?
lolipear said:
I just got off the phone with a Verizon rep and they confirmed that there are no network outages in LA. So I guess there's something wrong with my phone. I'm currently running the debloated OTA rom with the radio that comes with it. I can intermittently connect to 4G, but only the upstream seems to work. It randomly cuts out, bumping my internet off or dropping me to 3G and 1X. Does anyone have any insight into this?
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Click to collapse
Well I think you were lied to,they have been messing with the network in several market over the last few days,if flashing different radios doesnt fix your problem it has to be the network, in sioux city iowa the same thing had been going on ask day, they are getting ready to switch the 4g on, it happened in three twin cities yesterday when they expanded the coverage, can't always believe what the reps tell you
Sent to you via my handheld cellular communications device
The rep seemed like an honest dude, but I guess there could be sneaky network changes and upgrades. It might also be hardware damage. Does anyone about the 4G antennas on the back cover of the Thunderbolt? Does anyone know where I can get a replacement? A ticket has been opened for some techs to check out the network in my area. I'll keep you all updated.
You're sure your network mode is on CMDA / EvDo + LTE?
Positive. I can't think of anything else except network issues or hardware damage. :\
I am still in sioux city and the network is flippin out,give it a day befor you go buying hardware
Sent to you via my handheld cellular communications device
Good call on that one. 4G is up and running when I leave the apartment. The strange thing is I have basically full 4G reception outside of the apartment, but inside: no 4G, but full 3G. Such is life, I guess.

3G connectivity AT&T on Samsung Galaxy S2

Hello Folks,
Just bought myself a samsung galaxy S2 and swapped my AT&T SIM into the new phone. The phone seems to be working just fine but there is no internet connectivity through the 3G network. It doesn't even show that there is a 3G connection. I've tried to go into the settings and have played around but to no avail. Could someone please help or point me in the right direction? Would be a shame to spend 600$ for a phone that only works for voice calling and wifi.
Much appreciated
Harry
I'm having the same problem. Signed up for AT&T since the international version doesn't work with Simple Mobile, have a 2GB dataplan for smart phones and 400 minutes. A friends AT&T sim with an unlimited data plan works fine no problem. Went to the AT&T store and had them test the phone with one of their sim's and it worked... Have to go back to the store on Monday and try and get someone further up the chain to take a look at this.
If you have the Inter model, you will need a 4G data plan... apparently you can swap it. Make sure they set you up in their system under the 4G plan, the price remains the same.
Edit: Have them check your SIM card also, to be safe is compatible with the 4G network.
At Bell, it costs $5 to replace your SIM card. My old SIM worked out of the box with the new phone.
and verify your apn settings. They will vary depending what data plan you are on.
The APN settings are set as the default. WAP.cingular APN gets an unhighlited H+ for a second then it drops to 3G with no connection up or down then it drops off. I'm going to use the ADB log to get more info.
Raised a case with AT&T after verifying everything twice, the latest they'll get back to me is Wednesday.
Ok, so finally got Data working. The AT&T representative, when I first signed up in store, didn't put an IMEI of an AT&T phone in the system so regardless of whether or not I had the correct smart phone data plan, the system wouldn't allow me to properly connect to the data network. So after fussing about the SIM card at the store, the AT&T rep put in an IMEI of an AT&T 4G phone in and then it connected.
Although now that i've found out that H2O wireless has an unlimited $60 plan and is an MVNO that piggy backs on AT&T, i'm tempted to sign up with them. I just need to find out if they support HSPA+ and conditional call forwarding.
I as well has the problem with my S2 not getting a data connection. I did everything that I could think of, but just wasn't getting any connection.
My wife has a Atrix (motorola) and she has the HSPA+ and 3g, so I swapped the SIMs and then my phone was getting the same connection speeds.
I went to the AT&T store and they did give me a new sim (one that said is used for the 4g) , but still nothing.. I told the rep at the counter about me swapping my wife' sim and that happened and she looked at her phone, noticed some setting and basically did a copy and paste and now I got the same speeds.
So, if anyone has any light to shed on what might have been updated.. I sure would like to know.. just in case our account gets changed or updated...
I don't recommend the new unl H2O data plan b/c I had a bad experience with them, their data speed its just too slow. Its like the lowest 3G speed of like 180kbps down and lime 86kbps up.
Using at&t non-smartphone plan I get like 7.5Mbps down and 2Mbps up for $10/mo. (big, big difference), AT&T is the way to go on the GSII.
Sent from my GT-I9100
A little off subject, will the S2 get 4G? I get the HSPA+ , but the AT&T rep said that it would not get the AT&T 4g
hey guys,
i have this exact problem. I am on a family plan and my phone number has an unlimited $15/mo data plan. I have a sim card from 2002, and it works fine with my dumb phone.
My sony ericsson C905A shows an "H" symbol as well as 3g and i can get the internet/data on it. however, on my international galaxy s2 , all i get is edge and i have no indication of either 3g or H+.
how would i be able to switch to the "4g" plan? what would i need to do when i go to the AT&T store?
4G from AT&T is HSPA+ I'm on AT&T and after some account hiccups now have 4G
Sent from my GT-I9100 using XDA App
okay... I need to do a speed test, but there is that new 4LTE (or something like that) isn't that the 'true' 4G?
There's HSPA+, which gives "4G"-esque speeds. I've gotten as high as 7 Mbps on it on my EU version phone running KE7. Currently available SGS2's don't support LTE; Samsung has announced a LTE version, but it is, as far as I know, not available just yet.
My understanding is that the AT&T version, due out next weekend, will NOT be LTE-capable.
The LTE version has only just come out in Korea, my guess is the US market may see it on the Verizon network first.

Anyone else have their LTE on Verizon Prepaid?

Just wondering if you do, what prl you may be using or radio. I just got mine yesterday and put it on Verizon and I love the phone. I lose 3G at my house sometimes but for some reason Verizon has always been that spotty for me so there may be no cure....Sprint isn't the best either at my house. The best believe it or not is AT&T. Everywhere else though usually Verizon has the best service around my town. I live in Virginia. Input would be greatly appreciated.
alnova1 said:
Just wondering if you do, what prl you may be using or radio. I just got mine yesterday and put it on Verizon and I love the phone. I lose 3G at my house sometimes but for some reason Verizon has always been that spotty for me so there may be no cure....Sprint isn't the best either at my house. The best believe it or not is AT&T. Everywhere else though usually Verizon has the best service around my town. I live in Virginia. Input would be greatly appreciated.
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Click to collapse
did u flash it your self?? or have it done???
evo401 said:
did u flash it your self?? or have it done???
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Click to collapse
I did it myself. I have done many. When I had Verizon postpaid I had a bad signal where I lived but having a signal in the sticks outweighed the cons. I live in the city thats the weird thing but I did a lot of work that was in rural areas so having a signal was needed.
alnova1 said:
I did it myself. I have done many. When I had Verizon postpaid I had a bad signal where I lived but having a signal in the sticks outweighed the cons. I live in the city thats the weird thing but I did a lot of work that was in rural areas so having a signal was needed.
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Click to collapse
so say i have my lte flashed to verizon prepaid will data work for me like 3g it works fine and everything else?? cause im really thinking about having it done.. i hate paying 100 a month..
evo401 said:
so say i have my lte flashed to verizon prepaid will data work for me like 3g it works fine and everything else?? cause im really thinking about having it done.. i hate paying 100 a month..
Click to expand...
Click to collapse
Yes if it's done right you will have 3G and everything working. In my area Verizon is also much faster than Boost Mobile.
alnova1 said:
Yes if it's done right you will have 3G and everything working. In my area Verizon is also much faster than Boost Mobile.
Click to expand...
Click to collapse
I flashed mine today this sh!t is lightning fast 2mbs download and a processor that can handle it (orlando florida prl 000001) I have everything working but I'm wondering if anyone was able to get mms to work naitively. I'm using the verizon messages app from verizon. I don't have a problem with it except how ugly the icon and ui is. Plus I wanna be able to use the native app.
Can you help me
alnova1 said:
Just wondering if you do, what prl you may be using or radio. I just got mine yesterday and put it on Verizon and I love the phone. I lose 3G at my house sometimes but for some reason Verizon has always been that spotty for me so there may be no cure....Sprint isn't the best either at my house. The best believe it or not is AT&T. Everywhere else though usually Verizon has the best service around my town. I live in Virginia. Input would be greatly appreciated.
Click to expand...
Click to collapse
Hello I have a sprint htc evo 4g that i want to put on the verizon prepaid. I have the CDMA worshop. I just would really appreciate maybe a guide of how to do this?? If you know anyone you could point me in the right direction that would be great. I have done this before with this phone but we are outta the metro pcs home area and i have a vanity number for my business so i have to keep this number. I have flashed this phone once but i couldnt get the mms and internet to work. If would help me that would be greatly appreciated
thanks
Hey guys,
Quick thought and a question:
1. I have the LTE rocking on Page Plus, also a Verizon service. For those considering the Verizon network over Sprint's, consider Page Plus over Verizon PP for two reasons:
A. Avoid illegality of ESN cloning
B. Being kicked off the network for data abuse, cause they know those tiny, dumbphones aren't capable of such data usage
2. For those rocking these LTEs on VZW networks, even with the right MMS settings, can you guys confirm that when you get an MMS, you have to MANUALLY hit the download button to download the images? Instead of the phone automatically engaging the data to download the image, and then shutting the data off, much like all the native Verizon phones like the Rezound, for example?
Thanks for your help!
ProFragger said:
Hey guys,
Quick thought and a question:
1. I have the LTE rocking on Page Plus, also a Verizon service. For those considering the Verizon network over Sprint's, consider Page Plus over Verizon PP for two reasons:
A. Avoid illegality of ESN cloning
B. Being kicked off the network for data abuse, cause they know those tiny, dumbphones aren't capable of such data usage
2. For those rocking these LTEs on VZW networks, even with the right MMS settings, can you guys confirm that when you get an MMS, you have to MANUALLY hit the download button to download the images? Instead of the phone automatically engaging the data to download the image, and then shutting the data off, much like all the native Verizon phones like the Rezound, for example?
Thanks for your help!
Click to expand...
Click to collapse
whats page plus?? never heard of it before?
evo401 said:
whats page plus?? never heard of it before?
Click to expand...
Click to collapse
Not trying to be a smarta$$ at all here, bud, but Google is your friend on that one . So much you can find out about it, if you Google it.
But simply stated, it's an MVNO that runs on the Verizon network... Decent support, and service for reasonable price...
can i flash it to metro? if so how
VZW prepay on a 4g?
I keep hearing how some ppl have their Verizon 4g phone on the Verizon prepaid service and I need to know how I get that to happen for me. I have a droid bionic with a 4g sim but I use the VZW prepay bc I don't use my cell but about 1/2 the month (dead area for cell phone coverage in the sticks where I live) so I don't want contract pricing. I've been using one of the Verizon prepay phones but they just aren't up to par for me and I love the droids. Somebody please tell me how I get this to work?!?! I've tried transferring my service myself online to the 4g sim but of course that doesn't work and you can't even get a Verizon rep to even discuss it. Is it a matter of getting a different kind of sim for the phone, i.e. a 3g sim if they even exist in the VZW world. Is there such a thing as a prepaid sim versus a contract sim? I'm lost!

how's T-mobile connection in Chicago Area?

Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks! :good:
wase4711 said:
Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks! :good:
Click to expand...
Click to collapse
you will get the both of both worlds, i work for tmobile and also a tmobile customer. now I had sprint for7 years and switched to tmobile afterwards. it depends on which area your interested in. If you want me to give you the full details pm me a message and ill explain everything. where do you live by?

[Q] [LG-D620R] GSM Phone Connected to CDMA Networks? (And other questions)

I've somewhat recently obtained the LG G2 Mini (D620R) due to my stupid self bricking my Samsung S3. In every single way it utterly destroys the S3, despite the S3's specs being slightly better. I've recently switched to T-Mobile, since I was under the impression that T-Mobile is a GSM carrier, and my phone is GSM as far as I know and Straighttalk was no longer a viable option.
I was told I would get spotty data coverage where I live, and that is completely understandable and I knew that going in. However, I have been getting little to no voice and text service where I live, and fair service in town. Even a free cell booster did not seem to help despite getting fair signal at the window unit. I did a bit of troubleshooting and for some reason, the phone is connected to T-Mobile (WCDMA). This makes no sense as A)It's a GSM phone (afaik). B) T-Mobile is a GSM carrier. The only other options when scanning the networks in the area are AT&T (WCDMA) and AT&T (GSM). In town, there is a T-Mobile (GSM) network, but selecting it results in EDGE instead of 3G/H. The cell booster did work some at first, but it seems to have stopped helping at all. Since it is not a T-Mobile phone I can't use Wi-Fi calling/texting. Is there something I'm missing? Did I find wrong information/get lied to about T-Mobile? Did I get scammed on the phone? I'm hoping I can get some help or figure this out, I can't really afford another phone and getting a phone through T-Mobile would push my bill up way too high (and honestly, I'm considering dropping to the non-unlimited plan because of how insanely expensive it is).
A less important question, how do I bypass the tethering restrictions? Do I need to root the phone or is there a simpler method? Last time I rooted a phone...it resulted in me having to buy this one in the first place...
Also, is the S3 really that badly crippled by Touchwiz a weaker phone can utterly humiliate it?
Ok, first of all google a bit about mobile network standards, there's everything explained. I'll just introduce you with a few things:
1. WCDMA is not equal to CDMA, it actually represents 3G standard for regular (not CDMA) phones.
2. GSM equals 2G standard, and it gives EDGE data communication, while WCDMA equals 3G/3G+ standard and it gives HSPA/HSPA+ data communication.
As I said just google it, at your location you probably have stronger 2G than 3G signal, and when you go to some bigger town or city you get 3G better.
For start read the information given at this link.
Problem is, I get absolutely no EDGE at all where I live, only 3G/H and I consistently lose all service and cannot make calls. I am well within the coverage area for at least voice. I also have been having more and more troubles with data even in town. It's progressively gotten to the point where I have to constantly toggle data just to get some mobile data for a few minutes or so.
Try to select 2g only network and you should get EDGE.
If I select 2G Only, I get no service at all, it doesn't even attempt to search for a signal where I live (Red 'X' instead of spinny icon). However in town if I do this, I do immediately get switched to EDGE/2G and it's signal is slightly better.
Than it means you don't have network coverage at your place, that's all.
My booster however shows it gets 3 bars, and I was made aware at the time I would get at the very least get voice service. I did some checking and I'm about 5 miles from the nearest cell tower. My only other option at this point is AT&T, but I have a general distaste for them, can't afford a phone if they don't have a BYOP program, and they do shady things to rooted phones from what I've heard.
I do expect poor or no data service where I live, I can make do with that. What I don't expect is no voice service at all, sometimes even to the point of no E911 either.

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