Alrighty then. I had some issues with this phone, its a few years old but I just took it out of the box for my daughter a couple months ago. There was some problems with running out of memory, so I was going to do a hard reset and clean the thing up. BTW I had rooted it and used and uninstaller off play store to get rid of the crap verizon apps. Just the junk ones I deleted, like navigator, and kindle etc... nothing OS related I thought. At any rate, when I went to do the factory reset, it goes through the motions, gets to the congratulations your device is ready to use click next, after I hit next I get an error that setup.android has unexpectedly stopped please try again. The phone seems to boot, but there is no home screen. No way to access anything to see whats going on. Just the status bar on top. I've tried everything I can think of. ANy ideas?? Thanks
Related
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
kameisama said:
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
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Click to collapse
Time to take it in and get a new one.....
Same problem here phone started b not coming out of lock mode. Backlight is on but no display on screen (if i tilt the screen left and right i can see light coming from behind) did about 6 hard resets and still same problem. also power button works whenever it wants to. this phone sucks @ss, i want my mogul back. on a second note my replacement will be here on wednesday.
Touch Pro stock rom purchased back in nov when it came out
yeah, i've had the same problem, i found if i hit my phone on the back or side and then batter pull and hit the soft reset while off, not the power button to turn it back on, it comes back on with color on the screen not just blank black screen with backlight, this works mostly every time, but when it doesn't, i just hold the power button down and do battery pull and hit the power button and it works, its like its got a combo of things you have to do before it works.. weird
Boot Up
I have also had similar problems. I for some reason sometimes have to remove my SD card and boot up without it for some reason. Not all the time, but every once in a blue moon. Not too sure how that affects anything, but you may try that too.
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Mayonesa said:
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
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Click to collapse
Have you tried re flashing the ROM?
it wasnt HTC's fault for your phone's not booting...thats what happens when u try to mess with the hardware too much and you dont know what your doing
Would you want to sell???
Reboot Brick HTC process
****DOn't take battery out after hard boot***
1.just watch videohttp://www.youtube.com/watch?v=sk56olMkCtU and do what they do but dont take battery out. LEAVE phone STUCK on BOOT screen. Nothign else will move or work but you want phone just like that.
2. connect usb cable to active sync. (this may not link up but leave usb connected anyhow) Do not delete phone profile.
3.use rom like Download MightyROM6_Herman.exe avail at: http://www.lilrico.com/Mighty/mightyromblog/?p=454
4 although active sync is still attatched but may not be connecting. It will connect thru usb anyway when you run the rom software. http://www.youtube.com/watch?v=fV2I2WAFkg4&NR=1
This worked and kept phone from cutting on and off. and restored ROM. don't know about original htc boot. but your phone will work under this rom for now and you can go from there.
hey thanks plain ole dumb, it works now.
man I thought it was over.
thanks again
I posted this in the A500 forum as well, but it's probable that this is not a problem limited to my device, and it's also possible that there is a rom that might help me out.
I purchased my tablet on the day it came out, so it's long out of warranty. Everything has been fine with it until three nights ago.
I woke up in the morning to a crashed app alert. I don't get crashed apps often, but it does happen, so I hit ok. A few seconds later I was inundated with crashed app alerts. At that point, any app I opened would also crash immediately. Figuring a good reset would fix it, I turned it off...and it wouldn't turn back on.
I did finally get it to start by holding the volume up and power button.
But that didn't fix the problem. I've discovered that it is somewhat stable if I keep wifi off, but if wifi is on, within minutes everything starts to crash again.
I tried uninstalling some of the apps that crash, but when I restart, the apps are back. It doesn't matter what I uninstall, when I restart, it's back. Installed apps also disappear, the wallpaper resets...basically nothing I do sticks once I restart. I tried to factory reset using the button combination required for my device, and the screen gives the "erasing user data" message, but when it loads up, everything is just as I left it. I tried using the android os option to factory reset, but when I hit "erase everything", the button depresses, but nothing happens.
So obviously, I'm a bit perplexed.
I've never rooted it, and I ran an anti-virus scan a few hours before this all happened and it came up clean.
Anyone ever experienced this? Any advice? If no one has any ideas one how to fix it, is there a way to bypass the main os completely with a rom? I have absolutely no idea how those work, so it may be obvious that it won't, but I figured I'd check.
Thanks in advance! And thanks for reading this far, even if you have no advice!
Guys! I need help please! I have an Lg Optimus F3, and today early in the morning i downloaded some random game to play, don't remember the name, but it kinda froze my phone, so i hit the home key, and then all these messages popped up saying, "This application has stopped working" for every single app.
Then, my phone turned off, and now every time i try to turn it on it takes like 30 minutes to show the LG logo, then after another 15 or so eventually loads the actual boat up menu, and after about another 5 loads the home screen.
Settings are also being stupid. I try to go into Security and they force close. And the home screen won't load.
I've only had it since like september, so it's too early for a new phone.
I did a factory reset when it wouldn't turn on, so now it's in stock, just like when i first got it. But it still won't work.
Anyone have any suggestions please? I just want it to boot up fast, and start working like normal again.
Pedro_From_Rigby said:
Guys! I need help please! I have an , and today early in the morning i downloaded some random game to play, don't remember the name, but it kinda froze my phone, so i hit the home key, and then all these messages popped up saying, "This application has stopped working" for every single app.
Then, my phone turned off, and now every time i try to turn it on it takes like 30 minutes to show the LG logo, then after another 15 or so eventually loads the actual boat up menu, and after about another 5 loads the home screen.
Settings are also being stupid. I try to go into Security and they force close. And the home screen won't load.
I've only had it since like september, so it's too early for a new phone.
I did a factory reset when it wouldn't turn on, so now it's in stock, just like when i first got it. But it still won't work.
Anyone have any suggestions please? I just want it to boot up fast, and start working like normal again.
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Click to collapse
You will have to flash a kdz (stock firmware) file via LG Flash tool (R&D Test Tool). You will find the needed informations HERE.
Also, if you aren't sure what the name of it is, you should be able to go to the Play Store via any browser and log in and look at your apps. You should be able to tell from there. This might not help you get your phone running again, but if you let others know you had trouble with it, it might be helpful to others.
es0tericcha0s said:
Also, if you aren't sure what the name of it is, you should be able to go to the Play Store via any browser and log in and look at your apps. You should be able to tell from there. This might not help you get your phone running again, but if you let others know you had trouble with it, it might be helpful to others.
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Click to collapse
Thanks for the help guys. Didn't work thought. I just contacted LG, and they told me to send in the phone, and they should be able to fix it. Thank you though.
What didn't work?
So after messing with this phone for the last few day I decided to do a full reset and wipe everything clean. I did so and after going through the set up process I couldn't get to the home screen. I just kept getting the error that touchwiz stopped. Luckily the restore loaded nova so I could get to the home screen to try and figure this out.
I tried everything from clearing data from the apps menu to booting into recovery and clearing cache. I Googled the error and found nothing I hadn't tried. I then did another master reset and it still won't load to touchwiz home.
Not sure what to do other than exchange the phone. Anyone have any idea?
verks said:
So after messing with this phone for the last few day I decided to do a full reset and wipe everything clean. I did so and after going through the set up process I couldn't get to the home screen. I just kept getting the error that touchwiz stopped. Luckily the restore loaded nova so I could get to the home screen to try and figure this out.
I tried everything from clearing data from the apps menu to booting into recovery and clearing cache. I Googled the error and found nothing I hadn't tried. I then did another master reset and it still won't load to touchwiz home.
Not sure what to do other than exchange the phone. Anyone have any idea?
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Click to collapse
Hey there,
I'm having the exact same issue and am BEYOND frustrated because usually I can find an answer on Google but it seems like no one seems to know what causes this, but many people have the problem. Did you happen to find a solution?
Brand new S6 Edge. Out of the box.
I've got this issue too.
Here's the steps I took.
No mobile connection as waiting for carrier to transfer account to new sim.
Connected to wifi.
Touched my S4 to the back to transfer accounts. Entered Samsung account details, requested restore.
Restore completes.
Set up finger print password.
Touchwiz has stopped error. Click OK. It repeats. again, and again.....
Power off, power on. Still get the touchwiz error.
Great out of the box experience. This is not good at all.
I don't know about the warranty in your country.
My advice is just reinstall the stock rom. It will clean all the problems.
My compromise so far...
The only way I've been able to use my phone so far in the last 12 hours since taking it out of the box is to set it up in "Easy Mode", which for a seasoned android user is not fun, but makes the phone usable. If not for that, I'm having the exact same problem with the error message and not being able to even get to my home page. Since turning my phone on I haven't seen my pages in standard mode yet. Hopefully I'll be able to contact someone today about this since I got the phone set up pretty late last night before noticing the error.
Maybe once every couple of days my phone goes crazy. It doesn't reboot, but it starts randomly dialing phone numbers again and again, the screen goes black, then comes back, and basically the only fix is to reboot. Any thoughts on what might be going on? I'm running the original Kitkat rooted, and that's the only thing really modified. Oh, and the hotspot mod to allow tethering.
Try a factory reset (wipe data/cache/dalvik)?
My only other suggestion would be to flash the 10B TOT and start from scratch.
You can use the built in LG Backup to backup your user apps/data and limited system data, and restore if you attempt either. Note that flashing the 10B TOT will wipe your internal storage.
If you restore apps, be sure and test the phone first to verify if the problem happens without restoring your apps and data first, or at least with a limited set of your restored apps.
android94301 said:
Maybe once every couple of days my phone goes crazy. It doesn't reboot, but it starts randomly dialing phone numbers again and again, the screen goes black, then comes back, and basically the only fix is to reboot. Any thoughts on what might be going on? I'm running the original Kitkat rooted, and that's the only thing really modified. Oh, and the hotspot mod to allow tethering.
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Click to collapse
If "@roirraW "edor" ehT" suggestion doesn't work, do you happen to notice if it happens when either the phone is in your hands, etc? Makes me wonder if the digitizer/touch screen is going bad and it's mistakenly thinking you're hitting a quick dial or something. That is strange though.
How old is the phone? Could also be an issue with the hardware other than the digitizer and/or touch screen.
Also, have you side-loaded APKs from places other than Google Play and Amazon App store? If so, which specific apps? I try not to side-load anything that isn't from Google Play or Amazon. Too many malware things out there. It's one of the reasons why I don't root with Kingroot. I don't trust that at all considering where it's from.
I have a G2 that does the same thing. Goes crazy for no apparent reason. it's completely factory original and I suspect it's the digitizer too It acts like someone is just tapping away at the screen but at warp speed. I finally just retired it to my desk drawer.