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Hi all, hoping you can help with a problem I'm having.
Basically, my Hero was fine, working perfectly, until I cleverly managed to lock myself out of it by getting the security swipe wrong too many times.
Long story short, I did a factory reset (had only got the phone that day so didn't seem like a big deal to lose anything).
I rebooted it, contacts came back down through google, everything fine. Then I started getting this message when connecting contacts to facebook or viewing the 'my contact card'.
android.process.acore has stopped unexpectedly problem, force close
If I log out of facebook then I don't get the problem, but I'd like the facebook functionality. When I'm logged into facebook some contacts display facebook info, some don't.
My first thought was a dodgy contact, but all the contacts are the same as the first time I sync'd with google, so nothing should be wrong there I hope.
Anyway, any ideas?
Same problem
Hello,
I am having the same problem. I also posted a question regarding this problem yesterday in the forum but up until now I have received any answers. I also send an email to HTC support but haven't heard from them yet. I suggest you do the same, this way they can't say that this is a one time problem ;-)
I was about to do a factory reset, but now I am afraid that this isn't going to solve my problem. My phone has been working without any problems for 2 weeks with a lot of facebook people synchronised to my contacts. I think that 1of the facebook contacts has some illegal character is its name or description and thus giving this error.
Spoke to soon. This is the reply from HTC. But it isn't that helpfull I am afraid ;-(
Dear HTC customer,
Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
Thank you for your feedback, please try to do a hard reset of your phone to see if that solves the problem. You can do this by:
1. With the phone turned off, press and hold the HOME and BACK buttons, and then briefly press the END CALL/POWER button. The reset process will start after a few seconds.
2. Wait for the phone to finish the reset process and then press MENU.
If this does not solve the problem there should be a ROM update for the Hero coming out soon which could contain a fix for the problem. Try the hard reset if it doesn’t work keep an eye on htc.com for the ROM upgrade for the Hero.
If the above steps do not resolve your issue, we invite you to visit the support area on our Web site. Please go to: http://www.htc.com/www/support.aspx
Or you can go to: http://www.htc.com/select_country.htm, select your country and then click on the Support tab.
You can also call our Call Center at: +46-85-055-6438 if you have further questions.
Thank you once again for your continued patronage.
Best regards,
Europe customer support team
HTC Corp. Global Service Division
http://forum.xda-developers.com/showthread.php?p=4412633#post4412633
http://androidforums.com/htc-hero/8275-new-htc-hero-issues.html
How bizarre!
Tried it now and no problem, fantastic!
From one of those links....
"Lots of people getting it - seems like it could be a Facebook api change if you look at that thread."
I guess with the hero being SO connected with the web, a lot more than just the phone can break things. Ah well.
Thanks deeren.
Problem also solved
Problem is also solved for me.
I'am happy I didn't do a reset yesterday evening
Hi All,
I am getting the same error message with a force close as my only option but it happens constantly! i do not need to push anything. It does not seem to ahve anything to do with contacts or facebook....
I have looked at all the threads and it oly seems to be people talking about facebook and contacts. Does anyone else get it that doe snot have faebook installed?
My phone was working fine till the other day when it first happened and now i can do nothing.....
Help a nubee please!!!!
I am on the phone to HTC support now... I will post my results... he wants me to do a hard factory reset though....
mytouch slide
i am having the same problem with android.process.acore and i have try everything in the phone and nothing seems to work. please if anyone knows how to fix write back. thanks.
Had this start happening to me today, immediately after I installed three updates from the market, Pure Messenger Widget, Titanium Backup and Fat Secrets. I don't think it was the latter two, I think it was Pure Messenger Widget. It was difficult to get that one to install, it took ages, and then it interferred with the download of the other two. Once I was through with the market the force closes started. Managed to shut the phone down but they came back, until I uninstalled Pure Messenger Widget. A few more reboots and it seems to be back to normal. I realize this is anecdotal, and I have no development experience so I have no logic to draw on here other than my own experience.
PeterMeulders said:
Problem is also solved for me.
I'am happy I didn't do a reset yesterday evening
Click to expand...
Click to collapse
hello
what u do to slove ur problem ?
thx
*Edited - Removed by poster*
Suddenly today my phone will not boot up, giving me the "the process android.acore has stopped ..." message. There are lots of forum threads suggesting possible causes and how to fix them, but none address the issue of when you can't switch on the device at all. I'm in an endless cycle of "force quit" and "the process android.acore has stopped". I'm at the point of having to factory reset, unless anyone can suggest anything please ...?
AidanBell said:
Suddenly today my phone will not boot up, giving me the "the process android.acore has stopped ..." message. There are lots of forum threads suggesting possible causes and how to fix them, but none address the issue of when you can't switch on the device at all. I'm in an endless cycle of "force quit" and "the process android.acore has stopped". I'm at the point of having to factory reset, unless anyone can suggest anything please ...?
Click to expand...
Click to collapse
Unfortunately I think a factory reset is your only option at this point. That's what I had to do when my phone was doing the same thing. Hopefully you have a recent backup to fall back on, however, be careful - do not restore any system data, that's where the problem lies.
Many thanks. I've performed a factory reset and successfully restored a Sprite backup made five days ago. But to my great disappointment I find that none of my programs have been included. Is this normal? All other data, settings, etc have restored fine, just no programs. I can of course reinstall them one by one since my market data is saved in the cloud, but is that normal with a Streak backup, that programs are not included?
Have no idea why your programs weren't backed up, sorry. I use Titanium Backup Pro, so my backups are complete.
Sent from a state of Serendipity
the process android.process.acore message...
Hi,
I get the message:
The process android.process.acore stopped unexpectedly. Please try again.
Force close
I am using a rooted Samsung Captivate Galaxy S Android 2.2.
not able to get anything to run on it without getting that message!
Can anyone help?
Thanks
Ed & Donna aka gramme
gramme66 said:
Hi,
I get the message:
The process android.process.acore stopped unexpectedly. Please try again.
Force close
I am using a rooted Samsung Captivate Galaxy S Android 2.2.
not able to get anything to run on it without getting that message!
Can anyone help?
Thanks
Ed & Donna aka gramme
Click to expand...
Click to collapse
Make sure you've backed up everything you want backed up and do a factory reset - it seems to be the only way to fix this. If that doesn't fix it, then try flashing a custom ROM, I know that will work - that's how I ended up delving into the custom ROM world
I have had the same problem today and just finished doing a HARD factory reset with samsung...DOESN'T work...still get the error message and will not operate. Finally called AT&T warranty department and they are sending out yet ANOTHER phone..this will be our 3rd refurbished phone.
If anyone comes up with a solution please let me know. I am going to play around for the next couple of days and see what I can come up with....
Thanks
Ed & Donna aka gramme
Like I said, they'd no solution other than flashing a new rom, be it stock or custom. I choose custom and learned I'd never depend on AT&T or Samsung again.
Sent from a state of Serendipity
Thanks, I used odin2oneclick and it put android 2.1 update 1 on the phone. Then I didn't have a clue how to get android 2.2 on the phone so I called samsung and they walked me through using kies mini. Now working and have it rooted once again.
Thanks again
Ed & Donna aka gramme
Sent from my SAMSUNG-SGH-I897 using XDA App
O.K. This really freaked me out. After finding a post on GSMArena about someone who had discovered that Google had a keylogger app on Android phones, I thought I would see what the app was all about.
I watched the YouTube vid included in the article and thereafter pulled up the app on my phone which showed 0 bytes of info as if it were not installed. No clear data, no force stop or anything. So i thought I'd try to install the thing. Got a message saying that the install failed(which is a message i've gotten with other default Android apps I've tried to install)
To make a long story short, i just exited back to the home screen as usual and since it was about time for me to start work and we aren't allowed to use our cell phones at work, I just turned my phone off. When I got off work and turned my phone on-Infinite bootloop of the start-up screen.
Had installed Titanium backup and can't get to restore screen.
There is something really serious going on with the CarrierIQ app.
Any help with this issue is greatly appreciated as it looks as though I may have to buy a new phone.
This is not even slightly a hardware issue. you've posted in the wrong forum. I requested this be moved to general or android. reload firmware.
Yes, reload firmware.
Hey,
I have a Samsung Galaxy S II with stock rom.
I saw someone else had almost the same problem on another phone and posted it there in that phone's section but didn't get much help.
The device acts as if it has been paused every minute or so.
That means that whatever application I have open does whatever it would do if I would push the "sleep" (is it called that?) button and then opened it again.
For example, while writing a text message the keyboard would hide.
while running a game, the loading screen would come back on and then resume right where I was.
Thanks in advance.
ShockerZZ said:
Hey,
I have a Samsung Galaxy S II with stock rom.
I saw someone else had almost the same problem on another phone and posted it there in that phone's section but didn't get much help.
The device acts as if it has been paused every minute or so.
That means that whatever application I have open does whatever it would do if I would push the "sleep" (is it called that?) button and then opened it again.
For example, while writing a text message the keyboard would hide.
while running a game, the loading screen would come back on and then resume right where I was.
Thanks in advance.
Click to expand...
Click to collapse
Sounds like your running out of ram due to something starting up or running in the background
Download Advanced Task Killer and look there for ram or other problems and applications that my cause them.
Hi Guys, I have the same problem. I'm rooted. My phone is Cherry Mobile Flare 3.
I don't know exactly what is the cause of this problem and still unsolved. This happened when I tried to install modded play store but I think I don't like it cause I need Visa card. Then I want to bring back the original playstore with lucky patcher but it doesn't work. First I tried to back up all my apps and games with titanium back free version. And did a Factory data reset. After that I restore all my apps but whenever i tried to play games, music, videos. It always randomly pausing. F*** @-%[email protected]# I'm so tired of finding solutions. Please help me
Same problem after hard reset htc desire 310.... i think i will reset it again, and if problem persist, i Will flash the stock rom ... help, me if i have other solutions
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
are you on SDS-safe firmware?
Dude, instead of creating yet another post with this, you could have searched to quite easily find out your phone is halfway dead and should be sent back to samsung for repair as soon as possible. Make it safe to return if you messed with it (flash original stuff, reset counter, etc, read a bit if you don't know what to do, it's all over these forums) and just take it in.
Don't take this the wrong way but you'd think it's common sense to just return any product (not even phone related) that it's malfunctioning instead of asking what to do to random people in a third party forum
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
use the sds safe précautions to prevent freezing
Envoyé depuis mon GT-I9300 avec Tapatalk
And what are the sds safe precautions or where can I find it?
just search in the general section
Device:GT-I9300 32gb
I have the same problem, this seems to be firmware related to me, the phone works in safe mode but this is really crappy now. I don't think there should be a return unless it's the only fix.Will try and flash JB and update the post.
Edit: Is that sds the Sudden death thing. I tried searching but no results come up. I am a new comer to Samsung as their devices sucked for ages and they still seem to do. Please can some one advise us(the op and myself and future people with this problem) on what is the main cause of this issue that a hard reset fixes it. But for my device,it doesn't die it stops functioning.
This is how I get this problem, my phone is rooted, but it runs fine only when there is a app crash the phone locks up and thats it.
what i tried: I tried to back up my data so i could save myself from reinstalling all my app. I hard reseted the phone and the phone functioned again
but after restoring my data the phone locks up again. Now my phone works about 5sec from normal boot but then locks up. It works fine in safe mode. So really where is issue? Is an app is making the whole OS to jam there has to be a simple fix for this.
Please don't say return the device, thats the dumbest thing to ever say. We want to over come the problem not ignore it/get rid of it.
Thanks for your time guys
Try this.
http://forum.xda-developers.com/showpost.php?p=37432509&postcount=63
My S3 started well and then "SUDDEN DEAD" :crying:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
msurg said:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
Click to expand...
Click to collapse
Mine was freezing constantly with MA1 and MA2 until I did what I posted above.
Now already 2 days without freezes.
Sent from my GT-I9300 using Tapatalk 2
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
markhind said:
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Probably not. Depends on what causes your problem.
Sent from my GT-I9300 using Tapatalk 2
I was getting similar behaviour too. Phone would freeze after making calls, sending msgs, using facebook, searching on google, basically random points anywhere. Went through uninstalling apps, did a factory reset, and through some trial and error finally pinned down where my problem was at least. It was caused by the latest version of MixZing. Was crashing before frequently, and after uninstalling it I've been using my phone fine all day with no crashes at all. Still potentially early days, but if I don't report back then that solved it for me.
A simple solution
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
simple solution worked for me
hady.j said:
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
Click to expand...
Click to collapse
My first post here. Thanks for this tip. My phone was freezing every 3 minutes and so I did what you suggested after all other suggestions (except rooting - as I was worried I might brick the phone if it froze while rooting) didn't work. Anyway, just a few seconds after I hit "DISABLE", my phone froze! So I thought it's probably not working, but since the reboot, it hasn't crashed. Thanks!:good:
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
the same thing is happening to me and i have no clue why its happening it just like 3-4days ago but i have installed only clash of clans and clash royale in my phone. he most interesting thing is that all your phone feature will work but the screen will not for almost 20-30mins then it will recover on its own. all the call features are working well but no response from phone. my conclusion is this phone is totally a mess and i dont even know how i managed t use this device for 4years! it got super laggy after 6-7 months of use. Whatever i went to the service centre and they told that i need to change the motherboard of my s3 costing 130$.
Hi all,
Ive 2 xperia p. One of them came out of the box with a simcard insertion problem and got repaired - but it came back freezing after 5 minutes of usage (roundly). I restart it with the hw keys but then it happens again and again... It seems to be totally random: it crashes on games, browser, idle etc. Id already tried to erase eveything and reinstall the system using pc companion (Android 4.0). Differently from mobiles with similar problems that I found in this forum, it have never had any modification (currently it has all factory settings besides my google account) and still crashes. Meanwhile, Im using the other xperia without any problem on the same OS etc.
Its actually my wifes mobile and we dont want her to stay another 30 days without it by sending it back to the official support. Do you have any idea for a way to fix it? I keep wandering whether it might be something wrong that the official support did to its hardware...
BIG THANKS, GUYS!
Best
gaaahbriel said:
Hi all,
Ive 2 xperia p. One of them came out of the box with a simcard insertion problem and got repaired - but it came back freezing after 5 minutes of usage (roundly). I restart it with the hw keys but then it happens again and again... It seems to be totally random: it crashes on games, browser, idle etc. Id already tried to erase eveything and reinstall the system using pc companion (Android 4.0). Differently from mobiles with similar problems that I found in this forum, it have never had any modification (currently it has all factory settings besides my google account) and still crashes. Meanwhile, Im using the other xperia without any problem on the same OS etc.
Its actually my wifes mobile and we dont want her to stay another 30 days without it by sending it back to the official support. Do you have any idea for a way to fix it? I keep wandering whether it might be something wrong that the official support did to its hardware...
BIG THANKS, GUYS!
Best
Click to expand...
Click to collapse
what your build number ?
try updating it to .75 latest ,if not fixed
try flashing stock .75 via flashtool if still problem is there contact service center
percy215 said:
what your build number ?
try updating it to .75 latest ,if not fixed
try flashing stock .75 via flashtool if still problem is there contact service center
Click to expand...
Click to collapse
Tks, Percy! Ive 6.1.B.0.544 - I assume the one you mentioned woud be 6.1.B.075, right? I live in Brazil - may it be the case that this version is not avaialable on my country? Tks!
gaaahbriel said:
Tks, Percy! Ive 6.1.B.0.544 - I assume the one you mentioned woud be 6.1.B.075, right? I live in Brazil - may it be the case that this version is not avaialable on my country? Tks!
Click to expand...
Click to collapse
may be just check in software update ,if it doesn't show then ask service center to replace the whole piece ! hardware problem may also be there
Sony is sending you back refurbished units, not your same one most likely, so if you receive it and its faulty, best you exchange it again, sucks tbh but if you hold onto it, might get worse