Hello again.
I'm experiencing a new problem with my phone that is becoming very aggravating because it seemingly occurred when I did nothing unusual or risky with my phone. Every time I update an app in the google play store, my phone locks up and will reboot itself. Sometimes it will remain frozen until I hold down the power button myself. This problem also happens when uninstalling apps and installing apps, but it doesn't do it regularly. Sometimes it works, sometimes it doesn't. But the phone will always freeze when updating apps. Like I said, I have done nothing risky with the phone. I haven't installed or removed any apps that require superuser access. I haven't downloaded anything to my phone. All I have done is install a few apps here and there from the store, evaluate if I like them or not, and decide if I want to keep them. Recently I haven't been keeping new ones, so I promptly remove them. Out of nowhere this problem shows up when I tried to install another app (thought maybe the app caused it so I got rid of it), and now the updates freeze my phone.
The apps successfully update each time, but immediately after the process finishes, the phone locks up. After rebooting, the updates are saved and the apps aren't corrupt or anything. What can be causing this to happen? Everything on my phone was working flawlessly, and now this problem is seriously hindering the usability of my phone and I don't understand what went wrong.
My phone is the Virgin Mobile Samsung Galaxy S2 4G SPH-D710. It is rooted and is running the stock ROM.
Any help would be appreciated.
Britt47 said:
Hello again.
I'm experiencing a new problem with my phone that is becoming very aggravating because it seemingly occurred when I did nothing unusual or risky with my phone. Every time I update an app in the google play store, my phone locks up and will reboot itself. Sometimes it will remain frozen until I hold down the power button myself. This problem also happens when uninstalling apps and installing apps, but it doesn't do it regularly. Sometimes it works, sometimes it doesn't. But the phone will always freeze when updating apps. Like I said, I have done nothing risky with the phone. I haven't installed or removed any apps that require superuser access. I haven't downloaded anything to my phone. All I have done is install a few apps here and there from the store, evaluate if I like them or not, and decide if I want to keep them. Recently I haven't been keeping new ones, so I promptly remove them. Out of nowhere this problem shows up when I tried to install another app (thought maybe the app caused it so I got rid of it), and now the updates freeze my phone.
The apps successfully update each time, but immediately after the process finishes, the phone locks up. After rebooting, the updates are saved and the apps aren't corrupt or anything. What can be causing this to happen? Everything on my phone was working flawlessly, and now this problem is seriously hindering the usability of my phone and I don't understand what went wrong.
My phone is the Virgin Mobile Samsung Galaxy S2 4G SPH-D710. It is rooted and is running the stock ROM.
Any help would be appreciated.
Click to expand...
Click to collapse
Hi there,
Have you tried clearing the cache for Google Play Store in Application manager? Try this first! You could also try (I assume you also have a working CWM recovery or similar?) wiping cache and dalvik in recovery!
CarlM34 said:
Hi there,
Have you tried clearing the cache for Google Play Store in Application manager? Try this first! You could also try (I assume you also have a working CWM recovery or similar?) wiping cache and dalvik in recovery!
Click to expand...
Click to collapse
I've already wiped the cache, data, and even tried uninstalling updates for Google Play and Google Play services. Made no difference.
As for dalvik, I'm not sure what that means. Any pointers would be helpful!
Britt47 said:
I've already wiped the cache, data, and even tried uninstalling updates for Google Play and Google Play services. Made no difference.
As for dalvik, I'm not sure what that means. Any pointers would be helpful!
Click to expand...
Click to collapse
The dalvik cache will probably be under Advanced in Recovery
zj
I don't have CWM recovery. Sorry I didn't know what you meant when you asked that.
Sorry if bumping or double posting isn't allowed, but I wanted to update this thread.
I think I may have solved the issue. Makes no sense as to why it happened or how it's even related to what I did. I racked my brain for the most recent things I installed on my phone and the only app that came to mind was Cut the Rope. It was the last thing I could remember that installed fine. I removed it and nothing locked up. Then I tried updating one of my apps and presto. No freeze or reboot. Then I installed an app from the play store and it worked perfectly. Did it multiple times with no error. I feel like Android is so temperamental that if I even look at it wrong something will break. -_- I don't know. Maybe being rooted has something to do with it, but my guts don't want to believe it.
I'll put "solved" in the title once I keep using my phone and make sure it's working correctly. If so, I suppose the moral to this problem is just uninstall anything recent from your phone if you experience similar issues. Wish I could know the technical cause though.
Britt47 said:
Sorry if bumping or double posting isn't allowed, but I wanted to update this thread.
I think I may have solved the issue. Makes no sense as to why it happened or how it's even related to what I did. I racked my brain for the most recent things I installed on my phone and the only app that came to mind was Cut the Rope. It was the last thing I could remember that installed fine. I removed it and nothing locked up. Then I tried updating one of my apps and presto. No freeze or reboot. Then I installed an app from the play store and it worked perfectly. Did it multiple times with no error. I feel like Android is so temperamental that if I even look at it wrong something will break. -_- I don't know. Maybe being rooted has something to do with it, but my guts don't want to believe it.
I'll put "solved" in the title once I keep using my phone and make sure it's working correctly. If so, I suppose the moral to this problem is just uninstall anything recent from your phone if you experience similar issues. Wish I could know the technical cause though.
Click to expand...
Click to collapse
Lets hope you have it sorted now:good:
Related
I'm unable to install/uninstall or update my apps with google play. Uninstalling Google Play updates doesn't work either. Rebooting doesn't help. Reset my phone to factory defaults once, but after a while the problem cropped up again. Not sure if it has anything to do with some of the apps I've installed.
Another issue that maybe connected to the first one is that when i go into an individual app info, it says computing and nothing happens, no info no matter how long I wait.
Issue #3: The developer options are not accessible. When I press the Developer options, I just get a black screen and after a while it says Settings are not responding.
It's safe to say I really hate this phone's guts. I've had nothing but trouble with it. It's slower than molasses, and I've never installed a lot of apps on it, no cracked apps either, just highly rated free apps and paid apps. It does have a great screen. That's all good I can say about this beta phone. I can't wait to upgrade Note 2.
I'm on the stock rom 4.0.4
Any ideas, other than resetting it yet one more time?
Thanks!
This one is a weird one. I have not experienced this before.
My wife's HTC One X unrooted, factory unlocked from oversees, still under warranty. Latest JB available (stock).
Just the other day I went to clean up some of her redundant apps that I installed on her phone. All apps were from legitimate sources, Google Play.
Problem 1. I could not uninstall any app. The device would get quite warm, actually very warm. I would do a hard boot and sometimes I would then be able to uninstall the app, most other times no. I even have uninstaller apps and I tried using them and the app would go through the motions. it would seemingly uninstall the apps but it really didn't . On the times it would uninstall apps (it doesn't matter which app or how large or small) it often would take a long time.
Problem 2: Downloading apps from GP. I might be able to get away with downloading one app and installing it. However, most of the time GP would be stuck in "downloading', Again, if I do a hard reboot or even soft reboot, sometimes the download would start and you would see the small tray and down arrow. Most of the times, not. What is odd about this is that if I go to Google Play via desktop and remotely tell GP to install a particular app, it usually does without issue on the device.
Problem 3. I did a factory restore and after a few apps everything was ok. but problem would then develop again. I repeated the process to narrow down which app may be causing issue but I haven't been able to do so. Then, I did a hard reboot again and then the download would be very slow to start, several minutes then it would start up normally. I tried uninstalling an app and it too took a long time initially and then it was ok. However, in between this all, it was not. Even when going to SETTINGS, APPS, seeing info on the app (cache size, etc) would take a very very long time to populate.
The wife has her phone with her today at work, but for now it is operating as it should. However, I am very confident it will return to the way it was.
Does any one know what could be going on? Is this a s/w issue or hardware issue? Is there any way to test to see if the flash drive has bad sectors or is somehow damaged? Perhaps the HTC needs a brand new re-flash to the original ROM ?
Hello there! I have been having a bit of a problem lately. I own a BLU Dash 5.0 simunlocked from factory. It's a double sim model, which I have two sims, since the companies are spanish, let's call them Green Sim and Blue Sim (since that's how they are color coded in my status bar). It is also running Android Jelly Bean 4.2. Here is the problem. Ever since of March 20, a Chinese app appeared on my home screen, I don't know how, something called "Mobile Video" but the content was in a foreign Asian language. I suspect of my friend since I lent it to him for 15 minutes and then it appeared. Aside of this, the wifi and the Green Sim 3G was turned on.
I clicked on the app curious of it was something my friend downloaded from me, but then the app prompted me two options, I didn't know what it said since again, it was Asian. Next, I proceeded to uninstall it, going to my apps list, I was surprised to see another mysterious app, "Push_Down", that was the name. I uninstalled both Mobile Video and Push_Down. I thought I fixed the problem. Wrong.
Next day when I woke up, I found two new apps on my homescreen, and again, the Wifi and Green Sim 3G was on.These were Chinese also. I uninstalled them both and found once again "Push_Down" in my apps. After I uninstalled them, I thought the problem was finally fixed. Wrong again. Since this event, about every 2 or 3 hours, my Wifi and Green Sim 3G turn on automatically, but haven't downloaded anything new, one, because I have no credit left, and two, I have no internet at home. Ever since, daily I wake up, the same problem, the Wifi and 3G are on. I checked my SD Card, I checked my Phone Storage, both with 2 Antivirus (Avast!, and Lookout Mobile) and with Addons Detector. Surprisingly, nothing has appeared.
My last option is what hurts me most, to reset my phone, which I don't want to do since I have lots of apps installed, progress made with certain games and etc, etc. Also, I am not a root user, so I haven't rooted and won't root my phone.
Now, can anyone please help me? I am very annoyed at this happening everyday!
same problem...cheinese apps keep reinstalling
I too have had this problem for a few weeks now. Got a Chinese smartphone for Christmas (ok i know thats the first mistake, but it was worth a try for the money). mfaction royale mp720 (mpie comes up on the startup screen). Anyway i realised there where a few Chinese apps that came with it (pinyin and a app with a orange icon with a squirrel logo on it) so i unistalled these without problem. One chinese app i couldn't uninstall so i disabled it in the app settings
Everything had been working fine without problem and had been very happy with the phone until a week or so ago. started getting the apps described above installing. These include 'push_down' 'push_collect' 'filegogo' 'mobile video' and some others with chinese writing on them. I also get my phone setting itself to mute when these apps reappear. Keep uninstalling them but they keep coming back. Have tried AVG and Antimalware but they only flag things up as they install themselves, not the thing thats doing the installing. I thought that google account might be a problem so changed password and reset my phone to factory default. As a test i didn't connect back to google account. No joy. Although some apps have not reappeared some have and this morning a new one so i don't think its google account.
I did read some Chinese phones can have the malware embedded into the firmware but it's been fine for months. Perhaps there is a delay so your not likely to send the phone back then the malware begins. If this is the case then the only way round would be to root the phone then find the app or apps that are doing this. Not sure if it's easy to root one of these phones.
Anyone else had these symptoms after a full factory reset?. Anyone been able to sort it out? Anyone know of a guide to root his phone?
Hmmmmm....
cmillsy said:
I too have had this problem for a few weeks now. Got a Chinese smartphone for Christmas (ok i know thats the first mistake, but it was worth a try for the money). mfaction royale mp720 (mpie comes up on the startup screen). Anyway i realised there where a few Chinese apps that came with it (pinyin and a app with a orange icon with a squirrel logo on it) so i unistalled these without problem. One chinese app i couldn't uninstall so i disabled it in the app settings
Everything had been working fine without problem and had been very happy with the phone until a week or so ago. started getting the apps described above installing. These include 'push_down' 'push_collect' 'filegogo' 'mobile video' and some others with chinese writing on them. I also get my phone setting itself to mute when these apps reappear. Keep uninstalling them but they keep coming back. Have tried AVG and Antimalware but they only flag things up as they install themselves, not the thing thats doing the installing. I thought that google account might be a problem so changed password and reset my phone to factory default. As a test i didn't connect back to google account. No joy. Although some apps have not reappeared some have and this morning a new one so i don't think its google account.
I did read some Chinese phones can have the malware embedded into the firmware but it's been fine for months. Perhaps there is a delay so your not likely to send the phone back then the malware begins. If this is the case then the only way round would be to root the phone then find the app or apps that are doing this. Not sure if it's easy to root one of these phones.
Anyone else had these symptoms after a full factory reset?. Anyone been able to sort it out? Anyone know of a guide to root his phone?
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Click to collapse
Actually, as much as my experience from rooting, I haven't done it once again after a bad event I had, like almost bricking an old phone I had which for my good luck there was a way to restore it Ever since, I won't root anymore unless there exists a ROM backup by the manufacturer. But still, I don't know what's causing this. My phone has been fine since stock, I have more than 2 months with it! The problem started since last Thursday, which is why I suspect it's an app I downloaded or ad I clicked on. Any ideas?
(Also, thanks for your reply )
I am getting an annoying spam/popup whatever in my Chrome browser. It's very deceiving and I've tried restarting Chrome, the phone, clearing cache but it still pops up all the time. It's from "update.appfansworld.com" and gives me an initial message about memory being low or something. Attached is a screenshot. Anyone know how I can get rid of this?
If this is an app.
Go to settings > application manager
Find the system ui upgrade app and uninstall it.
Is it a popup? If so try an ad blocker. Or figure out what site's giving you this junk.
If your user agent string is reporting as android (in Chrome it is) they can tailor ads to look like "updates".
If you get the "memory slowed" message hit cancel or the back button.
Sent from my Verizon NC5 Galaxy S4 w/ GEL and Xposed
Fixed this problem on my phone by going into the App Info for the Chrome App and Deleting All Data. Just had to resign into Google, and it has not come back so far.
Update.... Went one week with no pop up. Got one again from app fans world. Com again last night. Not the UI one though. This one said my browser crashed, which it hadn't. Spent several hours trying to get it to repeat, but it never did, nor did it today. Just as a final check, I ran Malwarebytes, and found only one instance of malware on my phone, but not thinking it was actually malware. It was the root uninstaller file for Smart Ram Booster Pro. I uninstalled the app anyway as I don't really use it. Will give an update on this in a week or so. Looking online, this is becoming a widespread issue.
jakel1.jf said:
Update.... Went one week with no pop up. Got one again from app fans world. Com again last night. Not the UI one though. This one said my browser crashed, which it hadn't. Spent several hours trying to get it to repeat, but it never did, nor did it today. Just as a final check, I ran Malwarebytes, and found only one instance of malware on my phone, but not thinking it was actually malware. It was the root uninstaller file for Smart Ram Booster Pro. I uninstalled the app anyway as I don't really use it. Will give an update on this in a week or so. Looking online, this is becoming a widespread issue.
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Click to collapse
Yeah I tried deleting data in the chrome browser but that didn't prevent it from coming back. I'll look forward to a solution if you find one.
After clearing the data under app info it stopped for a week for me. It was popping up every other page almost before that. Now, it popped up again just once, and I did a couple weeks worth of browsing in a couple hours after it did, just to see if I could get the pop up again to inspect it better, but it just won't come up again. I don't know if it is gone, or will pop up again sometime later. Weird.
I have been following a guy on the Verizon forum dealing with this. He was going to run his phone in safe mode, and try activating one 3rd party app at a time, using Terminal to see if he could find an app that was causing this. That didn't work though as while in safe mode with no 3rd party apps activated, it still happened. He is now going to reset his phone, reinstalling apps one at a time to see if he can find an app causing it. This will take more than a week though, as he will take time to test chrome for awhile after each app is installed. One thing to note is that the app.fansworld.com site was only created 12.18.14. It could be any app you installed slightly before to any time after that date, or even any update installed then. I am almost thinking it is something to do with Chrome, as I don't install anything except from the Playstore, and only a thing or two that I can remember during that time frame. I am going to both uninstalled all chrome updates, and try a different browser, to see if it still happens. If it does, I am going to factory reset my phone, and see if I can fix it.
jakel1.jf said:
I have been following a guy on the Verizon forum dealing with this. He was going to run his phone in safe mode, and try activating one 3rd party app at a time, using Terminal to see if he could find an app that was causing this. That didn't work though as while in safe mode with no 3rd party apps activated, it still happened. He is now going to reset his phone, reinstalling apps one at a time to see if he can find an app causing it. This will take more than a week though, as he will take time to test chrome for awhile after each app is installed. One thing to note is that the app.fansworld.com site was only created 12.18.14. It could be any app you installed slightly before to any time after that date, or even any update installed then. I am almost thinking it is something to do with Chrome, as I don't install anything except from the Playstore, and only a thing or two that I can remember during that time frame. I am going to both uninstalled all chrome updates, and try a different browser, to see if it still happens. If it does, I am going to factory reset my phone, and see if I can fix it.
Click to expand...
Click to collapse
I assumed it was a chrome thing since that's where it always pops up for me. I guess I could try another browser...
I did click on the page (clicking cancel or update does the same thing) as I figured I will be reseting my phone anyway. No matter how many times I click on it, all it does is redirect me to the Dolphin Browser page on the playstore. This makes me really suspicious because the developers of Dolphin Browser wouldn't ruin their extremely good reputation by doing this. I think the redirect is a cover for something else. Maybe a keystroke logger, or something just as malicious. Rolling back Chrome didn't get rid of the page that pops up. No popping up with new browser so far, went with Maxthon, but it is early. Really starting to think a complete wipe and reset is necessary. After all, the pop up is only what we are seeing, what else might be going on we can't.
Quick question... Have you downloaded any (.flv or.m2v specifically) video files during the time frame? Read a recent article about hackers using them to exploit vulnerabilities. Right now it is suggested not to download those 2 file types at all.
Factory reset my phone, which was a small hassle, but it has fixed it, and the other small bugs and slow downs that appeared at the same time. Back up your files... Pics and such you want to keep, and reset. Your phone should automatically re-install all your apps, although you will have to redo some of your settings. After you save your files to wherever you want, I saved them to my pc, just go to settings.. Then back up and restore.... And select factory reset or reset phone, however it is listed. Your phone will then be like brand new, and you will only have to re-set up a few things as most things will reinstall by themselves with their previous settings. Like I said, a small hassle, but it fixes the problem, and you again know your phone and data is secure.
It started doing it again today. Reset didn't work. Talked to the guy on verizon forum, and he is going through all files to locate it's origin. Will just have to wait until he is done. FYI--It started happening in other browsers too.
My friend has a Nook, and has been playing games on it fine up until Monday. Now it won’t let her play FreeCell. I tested other apps, and most others also have the same issue (Firefox, Twitter, etc.).
I receive a message that says “unfortunately app (it names it) stopped, and it goes back to the main screen.
I don’t own an Android device myself, so I am having trouble trying to fix it. I cleared the cache on every single app on her device, have force quit every single app, and turned off and on her device. None of those things have helped.
Another strange thing is that there was somehow another profile with her name on her device. She said she didn’t notice it until Monday. I thought that might be causing the issue, so I deleted the extra profile too. It didn’t help.
Not knowing what else to do, I am posting here. She is letting me borrow the device to see if I can figure out what is wrong with it.
When you reply to me, please walk me through everything, as I am not used to using androids.
Try removing Dalvik cache from recovery..
Just search on the web to access the recovey in the device she owns.. if that also dont solve the issue.. try doing a factory reset from the recovery itself.