[Q] Phone keeps turning off - Verizon HTC Droid Incredible 4G LTE

I've had my phone for a few months now and up until recently it had no issues. It's unlocked but not s-off and I had been running cyanogenmod 10.1. When the 10.2 nightlies came out I began using them and until around 9/15 these worked great. I didn't suffer from the flickering or radio issues at all. Around that time I started noticing that my phone would occasionally shut off on its own. I thought that it was an overheating issue at first but as the problem worsened it became clear that it would happen cold. It's now at the point where it predictably happens within a minute of the phone being on, leaving the phone essentially useless. I've tried narrowing the CPU frequency range and going back to the stock ROM, neither of which has resolved the problem. Investigating logcat and bugreport didn't reveal any hints to me as to what was happening. I'm worried that it's a hardware issue but recovery and bootloader seem to be able to stay on indefinitely which gives me some hope. Does anybody have some input on additional things that I could try?

Start simple... Battery good? Battery contacts good?

j13smiley said:
Start simple... Battery good? Battery contacts good?
Click to expand...
Click to collapse
Yeah, I'm fairly sure that it's not a battery issue. The same thing happens when it's plugged into a charger and the phone will stay on in recovery regardless of me moving it around or letting it sit for long periods of time.
I have noticed something new though. If I don't enter my Google account information (doing so starts app syncing) then the phone is much more stable. It seems that I can do a simple task like turning on wireless tethering and then if I don't do anything else the phone will be stay on for hours. If I open the browser, the play store, or start moving icons around then I only have a minute or two before it will shutdown.

Removed

foobster said:
Yeah, I'm fairly sure that it's not a battery issue. The same thing happens when it's plugged into a charger and the phone will stay on in recovery regardless of me moving it around or letting it sit for long periods of time.
I have noticed something new though. If I don't enter my Google account information (doing so starts app syncing) then the phone is much more stable. It seems that I can do a simple task like turning on wireless tethering and then if I don't do anything else the phone will be stay on for hours. If I open the browser, the play store, or start moving icons around then I only have a minute or two before it will shutdown.
Click to expand...
Click to collapse
Updating to a newer 10.2 nightly might fix the problem. Otherwise get the last_kmsg file when it shuts down next time and post it here. Someone might be able to diagnose the problem.

durgis said:
Updating to a newer 10.2 nightly might fix the problem. Otherwise get the last_kmsg file when it shuts down next time and post it here. Someone might be able to diagnose the problem.
Click to expand...
Click to collapse
Thanks for the input. I'll give a newer 10.2 nightly a shot but I am seeing the issue on builds that had previously worked fine (stock and 10.1). I have no /proc/last_kmsg after an unplanned shutdown. Based on what I'm reading this might mean that it's locking up before there's a kernel panic?

two options
j13smiley said:
Start simple... Battery good? Battery contacts good?
Click to expand...
Click to collapse
Flexcard usb or your mainmotherboard is or going out

Related

Please help! HTC HD2 keeps rebooting (soft reseting) out of it own

I don't know what the heck is going on with my HTC HD2, but the reboots are getting quite annoying.
Furthermore i noticed it happens when i utilize the cpu heavily.
Mostly with streaming video or playing games.
Have done multiple hard resets, rom updates and even custom roms but nothing seems to work.
Sometimes my phone even reboots(soft resets) after watching 5 whole seconds of youtube
So even directly after a hard reset the problem persists.
I'm totally confused right now(because i have tried everything i could do to fix this problem).
I am thinking could it be the battery not giving enough juice for the task? overheating ? or just faulty hardware?
what do you guys think?
because i noticed that the problem is happening more frequently over time.
Edit: it rebooted even in idle a moment ago (1th time) ???
Similar issue with youtube freeze and reset
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have done some trail and error, played around with coreplayer and i noticed that when i set the video quality to FLV medium quality in the buildin youtube app in coreplayer i won't reboot that quick anymore, but after a couple of seconds it will eventually still reboot. If i set quality to high quality/high bandwidth i will reboot much faster (so this let's me think about some kind of memory leak/buffer overflow).
Furthermore luckly i don't have any problems with playing mp4 videos in coreplayer, i have tested this especially because of the youtube reboots, and it will keep playing for 1,5 hour without any problems, so maybe you could try coreplayer and see if that's a solution for your mp4 problem ?
But eventually it would be nice if these problems where sorted out so that the device will work like it is supossed to be
Already tried a TASK29 and a flashing a stock ROM from your SD card?
Ye, have tried task 29 (between each roms, i do use task to make sure that the phone is empty.) and when i went back to my 1.72 stock rom i did flash it from SD, but still no luck.
this happened to me today as i was logging onto the net. it did a full master reset.
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
dfhgjkhgfeghjn
lemonspeakers said:
dfhgjkhgfeghjn
Click to expand...
Click to collapse
lol ? xD frustrated ?
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
hmm i only got the problem while i'm watching streaming video through 3g and on usb > active sync > pc data connection / some (cpu intensive) games
with wifi no problems at all, it plays youtube for more then a hour without a reboot, and i tested it multiple times to make sure), and booting is just fine without a single hickup
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
Hey, thank you @thompsd. This was driving me crazy on my phone. I finally took it back to a TMobile store for replacement and they put me on the phone with support before they would issue a replacement. Of course I was bewildered when they had me take out the battery and put it back in (which I had done a zillion times) and the phone suddenly worked. The person on the phone told me that it was fixed because I had to keep the battery out for at least 90 seconds. This made absolutely no sense, but it was hard to argue with success. I walked out of the store with my head hung low in shame.
Tonight, sitting in an airport lounge waiting for a flight, I noticed that my phone was hung so I pulled the battery to reset it. When I put the battery back in and started it, the phone went into the reboot loop -- displaying the boot screen for a couple of seconds and then shutting down and rebooting. I pulled the battery for 90 seconds. 120 seconds, 5 minutes. No joy. Realizing that this solution made absolutely no sense in the first place, I decided to search around again.
I found your reply in this thread and looked at my battery contacts. One of them was bent. I straightened it out, put the battery back in and the phone booted right up. Now I realize that when I was on the phone with TMobile, I must have put the battery back in that one time in such a way that inadvertently straightened the pin.
Hi all,
I have (maybe) the same problem with my HD2 i.e. when it is "doing something", well not idle, it sometimes restarts itself and then usually will not get out of the cycle of crash/reboot untill I remove the battery and wait for a few minutes before starting it again.
This is always more frequent if I am using a serious application such as sat nav. It also has only happened when the unit is connected to power, either on my desk or in the car (different power sources), but disconnecting it from the power after the cycle has started doesn't help.
I have assumed from the symptoms that it is caused by overheating and so leaving it switched off for a period allows it to cool.
I have got a return packet from Vodafone to send it for repair but I am loath to do this as it is likely to take 10 days and I suspect I might either get a recon unit back or "no fault found".
Does anyone think this could be battery related? If so I would buy a 2nd battery and test it.
Cheers, Gordon
I can confirm having the same problem.
Using BattClock (which shows a.o. the battery temperature) I was able to establish that the resets and reset loops happen once the battery temperature exceeds 31-32°C.
Contacted HTC support and received reply that the phone qualifies for repair.
PS. My wife just suggested providing me with a cooler bag, so I can enjoy reset-free phone during summer heatwave...
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Yesterday my battery charge got very low and shut the phone down. When I turned the phone back on without charging it kept rebooting time after time. I tried plugging the charger in but that didn't help. I took out the battery and put it back in and that still didn't help. I finally caught it when it was rebooting and pressed volume down and got the phone in bootloader to at least stop the constant rebooting. I left the phone on the charger and after about 1/2 hour I pulled the battery and put it back in and the phone was fine.
I am not wanting this to happen again. Maybe I will go back to an older ROM.
if i have some luck i will receive my phone tomorrow or the day after tomorrow.
i will let you know what has been repaired and if this solved the reboot problem.
today i received my phone back from the repair center.
The repair letter says that the display has being changed because it was not functioning anymore? (but when i sent the phone in the display was working like it should).
And the youtube problem is still there
Im having the same problem! i figure it was the battery overheating...or the rom or even probably a not compatible radio.....try to change all of these and is still restarting when ever it tries to connect to any data or internet usage. Ex. youtube, downloading of files from the internet, Remote Desktop even Microsoft My Phone still restarts.
even when i used to make/receive phone calls it would restart as soon as i picked it up to talk. but for this i had a solution witch as of now is working fine with out a problem.
if anybody else has this problem with the Receiving/making calls this should work.
1. Go to: Start/Settings/Connections
2. is the "TASK" tab choose "Manage Existing Connections"
3. In the "Modem Tab" has for options to choose from, normally is on "Auto", this was the problem. you would want to get it OFF AUTO.
4. Try all the other " voice Stream options Shown" and see witch one works for you without giving problems, and save. Im currently using "wap.voicestream.com." witch is the second option after Auto.
Well i hope this works for you guys if ur having similar problems, its actually work for me. GooD luck! hope this helps.
bitbank said:
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Click to expand...
Click to collapse
is it possible for me to know where can i get this ROM??
(official T-Mobile release date ROM (2/19/10).
this week i will receive my phone back for the 2th time.
Hopefully they have found the faulty component of the phone.
I will keep you informed

[Q] Refuses to charge, enter deep sleep, or disable wifi.-- New issue; help?

Perhaps someone can help. I've been trawling the net for answers to this issue, and have checked out a number of helpful threads, but it was something that still kept reoccurring for me. Today is the final straw - I just cannot get my phone to charge. I plugged it in last night at 40%, and after charging all night, and most of the day (save for when I unplugged it to restart, or remove battery), it's at 5% and falling.
Edit: After about 9 hours of intermittently restarting/removing battery repeatedly it's charging again. Didn't do anything new, and it'll doubtlessly repeat this fiasco again, as it tends to do.. So any suggestions are still more than welcome.
Issues I'm having:
Refuses to enter deep sleep - hangs at 384mhz.
Doesn't charge - even when shut down and plugged in.
///Keeps turning wifi on. (This is a new one that it's just started doing today. Enabling airplane mode does nothing. It just turns wifi back on.) - Edit: got it to stop doing this - didn't do anything other than restarting and removing battery a lot.
Things I've tried:
Silencing all the alerts.
Factory reset.
Uninstalling some apps I thought may have been doing it.
Disabling syncing.
Not using wifi.
Not plugging anything into the headphone jack.
Only plugging in/removing charger while the phone is unlocked.
Removing battery and waiting a few minutes.
Restarting repeatedly.
Other considerations:
I haven't changed anything. Stock ICS, updated OTA. It's under warranty.
Using original charger, and have never used any other chargers.
Side question - can anyone confirm that there are 4 pins in the charger, despite there being 5 indentations for them? I mean, in the bit that plugs into the phone. I know I saw a thread somewhere that detailed some info about the chargers, but I can't find it, and I'm wondering if my charger is off.
Any help or suggestions would be fantastic. This thing is frustratingly unreliable. I never know if I'm going to wake up to a useable phone or not.
Ugh ...
Thats a long list of broken features..
Did the phone get upgraded to ICS via kies or OTA ?
Is sounds like a bad firmware flash to me.
So if you are able, and the device will connect properly to PC, a kies restore may be in order here.
Otherwise, a warranty exchange is on the table as well ...g
gregsarg said:
Ugh ...
Thats a long list of broken features..
Did the phone get upgraded to ICS via kies or OTA ?
Is sounds like a bad firmware flash to me.
So if you are able, and the device will connect properly to PC, a kies restore may be in order here.
Otherwise, a warranty exchange is on the table as well ...g
Click to expand...
Click to collapse
OTA, and there didn't seem to be any issues with it. It began a few days after I upgraded to ICS, and as far as I know, I can't revert to Gingerbread without rooting (pardon - phone noob here), so will a kies restore actually help? Or would that be to try to reinstall ICS? (In case this is relevant, it's not consistent - sometimes I'll have up to a week with no problems.)
I'm keeping the warranty exchange as a last resort because it did work perfectly fine on Gingerbread. (Kind of hoping JellyBean will fix things..)
At any rate, thank you for replying and for your suggestion! I will dig around in Kies since that wasn't a route I've tried yet. Right now, it seems to be charging again so I'm going to let it get some power first. (And in case anyone is having similar problems, I didn't do anything to make it start charging other than what I've been trying on and off for the past 9 hours - just restarting, powering off, powering on, removing battery, etc repeatedly.)
Kies will push ICS to the device again ..but will often correct any data corruption from an OTA flash.
They were not always good downloads.
Kies will want to emergency restore the device, causing data loss.
It sounds like you may want to wait a bit longer, but I can't say how long on a JB update ..g
gregsarg said:
Kies will push ICS to the device again ..but will often correct any data corruption from an OTA flash.
They were not always good downloads.
Kies will want to emergency restore the device, causing data loss.
It sounds like you may want to wait a bit longer, but I can't say how long on a JB update ..g
Click to expand...
Click to collapse
Aha, understood. Thanks for the warning re: data loss. I back up regularly but will double check that everything is saved before fiddling. Would try tonight, but it's gotten up to 20% and seems to have decided that that's the end of charging..
I believe, for my carrier, early Jan, so I may wait it out. (Though last time it kept getting bumped forward for a good few months.)
Sounds good ...
If you need further help, just revisit this thread.
We have a good bunch of note users here, that are happy to help out ....g
Even though it's been a long time, I hope that necroing the thread isn't too big a taboo. I thought I'd update this thread for any other poor sod who may be looking. (Not that my issues are over...) And if anyone has any more suggestions.. well, awesome.
I was unable to get Kies to actually connect to my phone, so the suggested solution did not work. After a few days of fighting Kies, I decided to just wait for JB. After JB, I was okay for a while, but then the draining started up again. This time I noticed that I had 4 processes running and eating up a ton of CPU. I don't recall what they were off the top of my head, but I think Media Storage, Download Manager, DRM Protected Content Storage and yet another. Force closing any one of them stopped them all, and stopped the drain, but they'd start up again. I'm not sure what triggered them, and a bit of digging showed that they are actually useful processes that I can't fully block, so.. for a bit I'd just check what processes were running if I noticed a quick drain, or used an app that alerted me when the phone was awake despite screen being turned off (not always reliable, sadly.) I couldn't catch it all the time, however, so that was really not useful. By the time I caught it, I'd have lost maybe 20% battery.
I read that those processes may be caused by a corrupted file in the internal "SD" or the external SD card. I hard reset, formatted the internal memory, removed the external and after that booted into recovery mode and cleared the cache, just in case.
Last night, after all this, the phone was still being flaky - holding at 1% on the charger for hours. As an added bonus, it now seems to run 4G incessantly, whereas previously it would only activate if I had an MMS coming in. (No data plan, I just have MMS capabilities.) I haven't even looked into that, because I'm just so sick of it all that I'm going to be trying to root today and see where that gets me.
Hopefully that will help anyone else who may be facing this..
Rooted (without screwups, woo), formatted internal memory, removed external micro SD card. Reinstalled my more "vital" apps, and got rid of some of the Rogers bloatware. Phone ran beautifully for a few days, then this morning I noticed battery drain and Media Storage was running at 50% CPU. Stopped it, and the drain stopped.
I didn't add my photos to the phone yet, except for a few albums that sync from Picasa Web Albums. I don't have any music or videos on there.
At this point, I'm debating a custom ROM but I have no idea if that will actually help with this issue? I'm a total noob when it comes to playing around with my phone, and it's only through sheer stubbornness that I gathered up the courage to root after weeks of researching. Another option is trying to find an app that just alerts me if one of those processes starts running so I don't have to keep checking what processes are active on my phone like some junkie. Does anything like that exist out there? I have a battery app that alerts me if the phone is awake with the screen off, but it doesn't always catch it - usually fails, in fact.
At this point, I'd love some help and feedback..

[Q] Extremely wierd SGS3 Problem

Okay first of all, I've scoured not only XDA but even Google for an answer to this problem to no avail. So if anyone has/knows of any thread that has the answer, please kindly reply or notify me so we can have this thread removed.
Here goes,
I'm experiencing a very unique (afaik) problem with my Galaxy S3. This started a few months back, when the phone started getting random reboots/ freezes and terrible battery life on ANY ROM/Kernel. I've tried CM, SlimBean/Kat, and even Stock and nothing worked. Finally I figured maybe the battery was shot. So a few days ago I went and got a new battery, and that's when it got weird.
I used the latest SlimKat after replacing the battery and after powering on the device, EVERYTHING seems perfect. It's really fast and responsive, battery drain while screen is on is extremely acceptable, things worked like new again. UNTIL I switched off the display, after 5 mins, I pulled out the phone and it was switched off. At first I thought maybe the initial charge wore down so I charged the phone to full, then powered it on. Again, everything went smoothly BUT, after switching off the display for more than 1 minute, the phone shuts off automatically.
I switched to the latest stock 4.3 ROM and restored everything to factory settings and it seems to have helped at first. As usual, everything is fast and battery doesn't drain so much BUT, after putting the phone to sleep, it takes 5-10 seconds for the screen to wake after pressing the power button, and even if it wakes up, it becomes EXTREMELY laggy and often freezes requiring a reboot. As usual, after a fresh reboot, everything becomes awesome again until I have to turn the display off for more than a minute.
I've tried everything, even installing an app that prevents deep sleep but the problem persists. It improved a little after flashing stock rom and reverting everything back so I'm really hoping this isn't a hardware issue. Is there maybe something else I can try, settings/software-wise? The phone is almost 2 years old and is already out of warranty.
I'm hoping it's not the sleep of death thing because the phone isn't exactly bricked. I can still use it for as long as it doesnt have to go into deep sleep (I turn it off before putting in my pocket and turn it on again when I need to browse/use the camera which is all it's good for in its current state.)
Also, the symptoms don't really fit the usual "Sleep of Death/Brickbug" Symptoms I've read about.
Hey, I remember having a similar problem. I formatted both my internal sd and external sd. Haven't had any problems ever since. Hope this helps.
Sent from my SM-N9005 using XDA Free mobile app
Already tried that. I did full wipes/formats on all my installs. I even tried not having an external SD inserted for the Odin installs. I tried not installing any app on the phone and it still gets messed up after going to sleep. As fresh installed AOSP or Pure Stock ROM. Odin flashes no problem so I'm really hoping nothing hardware-wise is messed up. I had to re-flash PIT after getting a new battery though, could I have messed something up there that would lead to this?
There is an app for that deep sleep syndrome, it's on playstore its calles brick check or something like that, if you cant find just google it.
And I dont think that could be software problem, BUT depends on what apps you used, flashes you made.
Hope it hepls
Well, i don't think its deith break, but i had the same essue with unofficial 4.3 and then at official 4.3 it worked well,
it may be a break in the motherboard or something.. as u tried every rome avilable it couldn't be softwear thing..
the app for emmc firmware is called 'eMMC check', you can find it on playstore
edit: does your phone heat up? or battery? did your display ever turned blue when waking up from sleep?
it could be also a short with your display/motherboard or other connectors or battery connector... and the protection kicks in
if you're good with tools and phone is not under warranty, you could disassemble it and reassemble/reseat the connectors
or, could be the power button shorting, if you decide to open it, examine the power button
@Eibram did you ever undervolt or overclock when using custom kernels or roms? Because it could be hardware damage.
Also, do as they tell you above, check if you have the insane f01 emmc chip. I know it's a common missconception going around that since 4.1.2 the SDS got fixed, but it didn't really get fixed since it's a firmware problem in the emmc patched through software which just makes it highly unlikely to happen (but not impossible).
I did some minor undervolting way back before JB came out but not since over half a year ago. I did the eMMc check and yes, I do have the inane chip.
Just an update, I re-flashed a PIT file and a rescue firmware and it seems to have helped a bit. It was running fine for over 12 hours aside from a random reboot just now.
I'm observing the phone right now to see wether the reboot was just coincidental. I really wish this is just a software thing.
Okay one more update, 2 days in and I've only experienced the one random reboot. It's still sometimes slow when waking up, but something around 2-5 secs sore not 5-15 seconds slow. I'm thinking that must be due to touchwiz bloat.

[Q] TF201 random reboots, only when being used.

I just picked up a Prime for $50. The guy said "sometimes it reboots itself". I knew I had heard of it before so $50 didn't bother me. I picked it up and when I got home I noticed it was bent. I Thought maybe that was causing something to short so I opened it up and straightened it (mostly as best I could) and it seemed to boot faster but still reboots randomly but only if it's being used. Never reboots while sleeping. Sometimes it hangs and I have to force it, other times it has no WiFi on the reboot and I have to reboot or again. I tried the double factory reset thing I read somewhere but it did a random reboot during initial setup with no apps on it not even connected to WiFi yet. Did I get a bad one? Any other way to fix it? No dock, no micro SD card in it, says there are no updates for it. It sat perfectly fine for 6 hours with no reboots without being used and as soon as I opened the play store it rebooted. Happens with our without being held so I'm fairly certain it isn't a short. Everything looked fine inside when I had it open. Help?
SumCanadianGuy said:
I just picked up a Prime for $50. The guy said "sometimes it reboots itself". I knew I had heard of it before so $50 didn't bother me. I picked it up and when I got home I noticed it was bent. I Thought maybe that was causing something to short so I opened it up and straightened it (mostly as best I could) and it seemed to boot faster but still reboots randomly but only if it's being used. Never reboots while sleeping. Sometimes it hangs and I have to force it, other times it has no WiFi on the reboot and I have to reboot or again. I tried the double factory reset thing I read somewhere but it did a random reboot during initial setup with no apps on it not even connected to WiFi yet. Did I get a bad one? Any other way to fix it? No dock, no micro SD card in it, says there are no updates for it. It sat perfectly fine for 6 hours with no reboots without being used and as soon as I opened the play store it rebooted. Happens with our without being held so I'm fairly certain it isn't a short. Everything looked fine inside when I had it open. Help?
Click to expand...
Click to collapse
Go to settings and post the device info and kernel info for the tablet please (screenshot the whole screen will probably be easier).
It might be running a custom kernel and the voltages might be too low for your specific machine.
Tablet isn't really reliable enough to be used that long so I just took a picture. Sorry it's sideways, we all know how iPhones work lol.
SumCanadianGuy said:
Tablet isn't really reliable enough to be used that long so I just took a picture. Sorry it's sideways, we all know how iPhones work lol.
Click to expand...
Click to collapse
That is the last official firmware and kernel that Asus released for the TF201 so it is not a custom kernel causing it.
At this point it might be worth you trying to flash a custom rom to see if it makes it any better because you don't really have anything to lose.
Another option is to sell it on ebay for the screen. You will more than likely get your money back off someone who just needs that part.
You thinking it's more software related? Would it make it through the flashing process without bricking?
It has to be software related I think. I was just able to run a full antutu benchmark with no reboots. There may be a more strenuous hardware test but I don't know what it is. I just figured I'd try to make it so the hardest thing I could think of and see how it went. I did leave it on a charger for about 20 hours or so. Wondering if maybe the battery could be an issue?
Edit: Open the Play Store, hit update all, accept all permissions, then it reboots. Seems most common when using Play Store or YouTube.
If it makes any difference if I turn in the tablets "performance mode" it reboots WAY less often. Could the battery be too weak? Idk Jay spitballing here.

N9 Marshmellow / Nougat Battery Problems

Hey everyone. i've had my nexus 9 for a long time now but every now and then i get a few issues with the battery for some reason and i cant find a solution that works tbh.
Right now i'm running android nougat 7.0 and the thing has been great so far but just today i realized that the battery had been draining while i was asleep.
This has been happening before android N as well, on marshmellow. at one point i even had to roll back an OTA update because my battery would drain while the tablet was idle over the course of only 4 hours.
So.. after i rolled back to the more stable version of marshmellow, that stopped happening.
but yea. now i have a similar problem on android N. i just dont understand why this is happening and its super frustrating. before i installed android N i wiped my entire tablet completely clean before i flashed it.
i knowww, its kind of a first world problem. it doesnt happen all the time but when it does its super annoying.
does anyone know what i can do to prevent this from happening? i have set it to disable wifi when screen is off so.. its not downloading or updating apps or anything.. and disabled double tap to wake.. the tablet is basically just lying still on a table all night so dont understand how it can be draining the battery at all.
thanks
sorry, since im new here i cant actually post an image yet or a link to the image.. but basically, android system and android OS is taking up huge chunks of the battery and if i look at graph i can see that my tablet was
"awake" for multiple hours even though the screen was off while i was asleep.
you could try better battery stats, there's a thread here at xda for it, see what's going on with it. I haven't noticed so far but it's only been a day. You may wanna just let it go for a few days and let the system settle, let your cache build, etc....and if you're rooted there's kernels available the you could try out and make some adjustments depending on how you use your tab. Good luck :good:
damngood98 said:
you could try better battery stats, there's a thread here at xda for it, see what's going on with it. I haven't noticed so far but it's only been a day. You may wanna just let it go for a few days and let the system settle, let your cache build, etc....and if you're rooted there's kernels available the you could try out and make some adjustments depending on how you use your tab. Good luck :good:
Click to expand...
Click to collapse
Thanks for the reply. im gonna consider if betterbatterystats if it doesnt stop draining within a day or two. i need my tablet to function properly by monday.
Last night the exact same thing happened. although this was was even worse i think. theres a tiny little snippet of "screen on" time in the battery data menu. and then it shows the long bar of " awake" throughout the entire night. and apparently this is because of android system and android OS.
it literally drained from 91 % to 36 % over the course of the night... completely unbelievable.
Try disabling all account synching, turning all location settings off, and restarting in Safe Mode. This will limit your device to just the OS and gapps. If you're still getting the battery drain, it's most likely a gapps issue. Unfortunately, I don't know an effective way to remove and replace the built-in gapps in the stock rom.
Elina39 said:
Hey everyone. i've had my nexus 9 for a long time now but every now and then i get a few issues with the battery for some reason and i cant find a solution that works tbh.
Right now i'm running android nougat 7.0 and the thing has been great so far but just today i realized that the battery had been draining while i was asleep.
This has been happening before android N as well, on marshmellow. at one point i even had to roll back an OTA update because my battery would drain while the tablet was idle over the course of only 4 hours.
So.. after i rolled back to the more stable version of marshmellow, that stopped happening.
but yea. now i have a similar problem on android N. i just dont understand why this is happening and its super frustrating. before i installed android N i wiped my entire tablet completely clean before i flashed it.
i knowww, its kind of a first world problem. it doesnt happen all the time but when it does its super annoying.
does anyone know what i can do to prevent this from happening? i have set it to disable wifi when screen is off so.. its not downloading or updating apps or anything.. and disabled double tap to wake.. the tablet is basically just lying still on a table all night so dont understand how it can be draining the battery at all.
thanks
sorry, since im new here i cant actually post an image yet or a link to the image.. but basically, android system and android OS is taking up huge chunks of the battery and if i look at graph i can see that my tablet was
"awake" for multiple hours even though the screen was off while i was asleep.
Click to expand...
Click to collapse
I've been running marshmallow since day 1 and 7.0 developer preview since day 1 as well. I am typically getting ~4 & 1/2 hours of screen on time with ~30% battery left (not rooted, nothing). If the Google apps aren't the problem, the problem may be with the battery itself where it itself is faulty and needs replacing. A good thing with replacing the battery is that it's fairly easy to do unless you accidentally ripped out the camera with it. If you were to rip out the camera by removing the back cover, then that would definitely be a problem. Memory leak in any of your non-Google apps?
Hey everyone. i think i might have found the reason why my battery is draining sometimes. lately it's been doing fine as it's rather easy to fix.
My theory is that if you put yiur tablet with the screen facing down on a table or something, it may trigger the touch input, even with the screen being off. So it's using some battery cus it thinks you're touching the screen so it has to be ready since.. if someone is touching the screen they would usually turn the device on.. but idk.
it just seems as though the battery drains whenever i put it with screen facing down.
Elina39 said:
Hey everyone. i've had my nexus 9 for a long time now but every now and then i get a few issues with the battery for some reason and i cant find a solution that works tbh.
Right now i'm running android nougat 7.0 and the thing has been great so far but just today i realized that the battery had been draining while i was asleep.
This has been happening before android N as well, on marshmellow. at one point i even had to roll back an OTA update because my battery would drain while the tablet was idle over the course of only 4 hours.
So.. after i rolled back to the more stable version of marshmellow, that stopped happening.
but yea. now i have a similar problem on android N. i just dont understand why this is happening and its super frustrating. before i installed android N i wiped my entire tablet completely clean before i flashed it.
i knowww, its kind of a first world problem. it doesnt happen all the time but when it does its super annoying.
does anyone know what i can do to prevent this from happening? i have set it to disable wifi when screen is off so.. its not downloading or updating apps or anything.. and disabled double tap to wake.. the tablet is basically just lying still on a table all night so dont understand how it can be draining the battery at all.
thanks
sorry, since im new here i cant actually post an image yet or a link to the image.. but basically, android system and android OS is taking up huge chunks of the battery and if i look at graph i can see that my tablet was
"awake" for multiple hours even though the screen was off while i was asleep.
Click to expand...
Click to collapse
Hey, there is a possibility that there is a 3rd party (non pre-installed) app that has been causing your N9 not to sleep. This is easy to test for. Just boot your Nexus 9 into safe mode the next time you are going to set it down for a while. This will disable all 3rd party apps. If it was a 3rd party app that was waking your device and draining battery, safe mode should prevent it from doing so. The hard part after that is determining which app is the culprit. Trial and error is the only method, uninstalling 3rd party apps one by one until the problem is fixed.
To boot into safe mode, hit your power button, then touch and hold the power off prompt on your screen. You will then be prompted to restart in safe mode.
Elina39 said:
it just seems as though the battery drains whenever i put it with screen facing down.
Click to expand...
Click to collapse
FYI - Custom ROMs/Kernels allow you to disable Double Tap To Wake /Swip To Wake. So, if this problem really bothers you, that's one way to fix it.

Categories

Resources