Lumia 920 Blinking Screen (no one can fix it ?) - Nokia Lumia 920

Dear All:
I just got a new Yellow Lumia 920 and I upgrade it directly to Amber GDR2 as I got it through Wifi.
My Lumia 920 Info:
1-Manufacturer name: RM-821_apac_Malaysia_316
2-Mobile operator: 000-MY
3-Carrier: CV Malaysia
4-OS version: 8.0.10328.78
5-Firmware version number: 3047.0000.1326.2009
My problem is when I press lock key to unlock the screen (specially under fluorescent light) the screen will start to shake and blink for some time.
My setting is Auto Brightness off , Glance off, magnifier off & brightness set to low.
I believe that the issue is about ambient light sensor
I tried soft reset and turn off then turn on the mobile in dark room , cleaned the mobile in spite of it is new.....nothing work.
so is some one know how to fix this issue & Is it a software or Hardware issue ?
Note: I live in Middle east and there is no warranty for my mobile

By the way
I installed more than one screen pixel test and after i run the test the screen was blinking much more than before and now it is back to it's normal faulty manner

one-option said:
By the way
I installed more than one screen pixel test and after i run the test the screen was blinking much more than before and now it is back to it's normal faulty manner
Click to expand...
Click to collapse
Maybe a data factory reset will help you. If it doesn`t reflash the firmware with Nokia Software Updater for Retail from here http://jkorondy.com/Lumia920, also is a tutorial for how to do it. If that doesn`t help also it may be a hardware issue bro. Good luck.

I tried soft reset then hard reset but still
turn off then on in a very dark room and it is still the same
I notice when using black image as lock screen it will not shack or blink .....................!!!!!
some Nokia 920 owners said it is a normal problem ????!!!!
why Nokia & Microsoft doesn't pay attention for small things ??????????

Ok I just contact windows phone 8 support & they told me that the problem can be fixed If I flashed the firmware correctly in Nokia support !!!!

Hi Guys .
I'd like to confirm that I already flashed my Lumia 920 with latest Firmware available for my device {Downloaded through Navifirm}, but that didn't solved the issue as the Microsoft team promised.
I believe now that the issue in the Hardware Side now
Not sure But still I hope that soon some one will figure out what is this issue and blinking screen is about, Hope soon
Nokia .................... I will think twice before I will buy anything from your produces in Future.

So what happens if you put your finger over the light sensor and keep it there for a moment? Does it get worse, better, or stop?
If it is hardware related, then this is what a warranty is for. Send it in.. If you don't have a warranty or can't send it in then the best you can do is take it apart and maybe clean the sensor and around it and that might help or fix it. Otherwise you are out of luck.
If somebody had a fix for you they would have posted as this is a popular forum. Seems you are the only so far that has posted such a problem. So you are the first and it is up to you to tell other how to fix it if they encounter the issue.

Man I gave up
that's it . there is nooooooooooooooooo fix, there was many threads in different forums and no one could find a fix.
screen replaced , firmware flashed ................... what else
it is sound something even Nokia can't solve it

one-option said:
Man I gave up
that's it . there is nooooooooooooooooo fix, there was many threads in different forums and no one could find a fix.
screen replaced , firmware flashed ................... what else
it is sound something even Nokia can't solve it
Click to expand...
Click to collapse
Don`t you have warranty?

There is no warranty , I got it without a warranty and I'm really sorry for that

i am flashing my 920 with nokia product support tool for store !
will report back with results after i flash and check.

fix
Try this.
http://ascariztips.wordpress.com/2014/05/23/fix-for-flickering-lumia-920-screen/

Got same problem. I sent my phone in warranty and they recalibrated my screen

Are you using screen protector? Try remove it and then do a reset. It fixed my problem. The screen protector that covers part of the sensor making the screen flickering.

Anyone know how to fix that issue..i have the same issue on my Lumia 920..please give me some solution for that...

I know how to fix this
one-option said:
Dear All:
I just got a new Yellow Lumia 920 and I upgrade it directly to Amber GDR2 as I got it through Wifi.
My Lumia 920 Info:
1-Manufacturer name: RM-821_apac_Malaysia_316
2-Mobile operator: 000-MY
3-Carrier: CV Malaysia
4-OS version: 8.0.10328.78
5-Firmware version number: 3047.0000.1326.2009
My problem is when I press lock key to unlock the screen (specially under fluorescent light) the screen will start to shake and blink for some time.
My setting is Auto Brightness off , Glance off, magnifier off & brightness set to low.
I believe that the issue is about ambient light sensor
I tried soft reset and turn off then turn on the mobile in dark room , cleaned the mobile in spite of it is new.....nothing work.
so is some one know how to fix this issue & Is it a software or Hardware issue ?
Note: I live in Middle east and there is no warranty for my mobile
Click to expand...
Click to collapse
I know how to fix this:
Settings>touch>disable "double tap screen to wake up phone" > reboot phone>you're welcome 

WyRex said:
I know how to fix this:
Settings>touch>disable "double tap screen to wake up phone" > reboot phone>you're welcome 
Click to expand...
Click to collapse
oh My dear
I have sold the Lumia 920 long time back.
I have HTC One M8, get one and you will be happy & forget about Lumia

Related

HTC Advantage Sleep Mode and Hanging:(:(

Hi Friends
I have a problem with my advantage
in sometimes when i sleep device with the button on right side of the device, or it automatic go sleep after 5 min, then it hanging!!
i can't back to windows again!
screen is black and GSM Led is working!!
do anyone have this problem?
thanX
sorry about my bad english
Arya said:
Hi Friends
I have a problem with my advantage
in sometimes when i sleep device with the button on right side of the device, or it automatic go sleep after 5 min, then it hanging!!
i can't back to windows again!
screen is black and GSM Led is working!!
do anyone have this problem?
thanX
sorry about my bad english
Click to expand...
Click to collapse
Good to see you again! Where have you been?
You may want to flash the new rom that will be released here today if your device is CID unlocked already.
i have a big test. Konkoor for enter to university
i get it 3 day ago
it is new and unboxed with orginial rom from HTC and the ROM version is 1.25.405.2
it is not a always problem
in few time it be hanging!!!!!
and other thing is buttery life!!!
how much your buttery life is really going?
tanX
and what is the newest rom for advantage?
in HTC E-Club(Support Section) was a windows mobile 6 rom!!!
is it good?
tanX
Arya said:
and what is the newest rom for advantage?
in HTC E-Club(Support Section) was a windows mobile 6 rom!!!
is it good?
tanX
Click to expand...
Click to collapse
You can use it if you do not want to do the cid unlocking. In a few hours there will be version 2 of this cooked ROM
http://forum.xda-developers.com/showthread.php?t=327037
But before attempting to flash, read these threads carefully and take responsibility for your own actions if anything goes wrong
http://forum.xda-developers.com/showthread.php?t=315831
http://forum.xda-developers.com/showthread.php?t=316846
cheers
Arya said:
Hi Friends
I have a problem with my advantage
in sometimes when i sleep device with the button on right side of the device, or it automatic go sleep after 5 min, then it hanging!!
i can't back to windows again!
screen is black and GSM Led is working!!
do anyone have this problem?
thanX
sorry about my bad english
Click to expand...
Click to collapse
In WM5 is a well Known problem, named Black Screen of Death (Just to recal the BSoD, Windows Blue scren of death)
Is a common problem mainly related to home screen applications, having troubles in standby mode.
You can still connect using activesync but the screen is off.
Try to uninstall some home screen appz... this could help
My english is worst than yours
victoradjei said:
You can use it if you do not want to do the cid unlocking. In a few hours there will be version 2 of this cooked ROM
http://forum.xda-developers.com/showthread.php?t=327037
But before attempting to flash, read these threads carefully and take responsibility for your own actions if anything goes wrong
http://forum.xda-developers.com/showthread.php?t=315831
http://forum.xda-developers.com/showthread.php?t=316846
cheers
Click to expand...
Click to collapse
thank
i don't want to change or upgrade os!!!
i belive it is for installed application!!
sergiopi said:
In WM5 is a well Known problem, named Black Screen of Death (Just to recal the BSoD, Windows Blue scren of death)
Is a common problem mainly related to home screen applications, having troubles in standby mode.
You can still connect using activesync but the screen is off.
Try to uninstall some home screen appz... this could help
My english is worst than yours
Click to expand...
Click to collapse
ao
i think like you
i install iLuncher and SPB GPRS Monitor for Today screen
maybe is is reason of problem?
if i upgrade to WM6 problem solved?
tanX
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

[Q] problems with touchscreen ?!

i buyed a htc 7 mozart but i have some problems but only sometimes...
when i want to unlock the phone ..i swipe my finger from the botom to top but the scren moves only a little like i swaped only half of the screen
and when some 1 calls me ,again same problem..sometimes it work sometimes not
what is the problem ?
Same here
I and two friends have the same problem, the screen is slow to activate it seems.
it takes a couple of tries for the touch to react after turning the screen on, no matter if its from the normal "sleep", after talking on the phone, or when ever the screen has been turned off and then started in any way.
I had the problem before bot it dissapeared, and now it is back after i replaced my digitizer.
My friends phones have not been tampered with, and only one of them still has the problem.
Could problems with the proximity sensor and/or grounding be related to this problem?
Does anyone know what the reason for this delay is?
The same happens to me occasionally.
When it happens, slide the left side of the screen and works without problems after 5s, works well.
Its a problem that I hate very much.
Also another problem that happens when I open something and turn on the gps, I close the program and have a battery of abnormal wear.
Sorry bad english
ssj3g0ku said:
i buyed a htc 7 mozart but i have some problems but only sometimes...
when i want to unlock the phone ..i swipe my finger from the botom to top but the scren moves only a little like i swaped only half of the screen
and when some 1 calls me ,again same problem..sometimes it work sometimes not
what is the problem ?
Click to expand...
Click to collapse
I have the same problem, hardware, for one.OK.
Same goes for me! I think it should be hardware problem. As stated, we should always swipe the left side of the screen whenever we unlock!
Same problem here. Weird thing is that its only there for a couple of days... Maybe cause of all those updates lately? Anyone can comment if resetting to the factory defaults helps?
fixed it..
well ive updated the phone and since then it works.. amazing
the same problem of my classmate's Mozart
ssj3g0ku said:
well ive updated the phone and since then it works.. amazing
Click to expand...
Click to collapse
Which update did you install to your phone?
This problem started on mine after nodo... Sometimes over 30 seconds before the rh side of the screen becomes live...
I have the same problem!!!.
I think to go to HTC Service Center on the tuesday.
in addition, i have problem about music control on the lock screen too.
worker_x said:
Which update did you install to your phone?
Click to expand...
Click to collapse
the lastest with zune... 7.0.7392.0
see this topic: http://forum.xda-developers.com/showthread.php?t=900319
does problem occur to all devices?
ssj3g0ku said:
the lastest with zune... 7.0.7392.0
Click to expand...
Click to collapse
Thank you very much. I will try to install it and see what happens
same problem here,and mine version is TM De ,i flashed the latest rom 7392 of mozart,still have this problem.
esp someone call me and finish a call
tonychou said:
same problem here,and mine version is TM De ,i flashed the latest rom 7392 of mozart,still have this problem.
esp someone call me and finish a call
Click to expand...
Click to collapse
The only solution that worked for me, is installing this rom:
RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE
from http://forum.xda-developers.com/showthread.php?t=857561
After that, i installed the available updates through Zune, all works smoothly now.

Display Problem

Hey guys,
I've received a Lumia 800 a few days ago and noticed something odd about the display. Sometimes the whole content of the display is moved to the left, and the part that is now out of view is then located on the right side of the screen. I could not reproduce this problem. Since the phone is working perfectly great I don't really want to send it in for a problem that might be caused by software issues... Should I be worried about this problem?
To make it more clear, here is a quick mockup of this error:
Regards Chris
I've noticed this twice so far, it happens as fast as a blink, when the whole interface shifts then moves back to normal almost instantly. I'd expect it to be fixed in a software update.
Thanks for your answer. I was really surprised when this first happened. But since I'm not the only one with this problem I'll wait for an software update.
Have seen that too. I think this can be fixed with a FW update. How can we report that problem to Nokia?
Sent from my Lumia 800 using XDA Windows Phone 7 App
I just cchecked with them at twitter and they answered:
@NokiaHelps said:
@ChrisK91 Hi, if restoring factory settings doesn't help, you can take the phone to local Nokia Care point or see if Sw update fixes it. ^JA
Click to expand...
Click to collapse
I have also noticed the same thing, although it stays like that for less than a second. Hopefully a software update will fix it.
I won't take my phone to a service point anytime soon, since this is a very rare occuring problem. But I think I'm on the newest firmare/software:
OS-Version: 7.10.7740.16
Firmware-Rev.: 1600.2479.7740.11451
Hardware-Rev.: 112.1402.2.3
Bootloader: 7.35.0.0
Chip-SOC-Version: 0.74.2.1
Same problem here, event on the start logo NOKIA.
I'm experiencing the same problem.
Most viewable in the start nokia splash screen.
I dunno if I'm on the last firmware, but I'm branded Vodafone.
I'm having exactly the same thing... it's almost like gpu driver isn't aligning correct or something like that...
I've noticed this as well. I'm on the latest FW update (11451). As you other guys have said it's not that annoying and it goes away in less than a second so I will not take care of the problem unless it's solved with a future FW update.
ok, I have now noticed that this seems to become worse... Sometimes my display stays this way for several seconds... I just contacted the Nokia support team to check if I can get my device replaced, just to be safe...
And what did they say ?
Nothing yet. That's because today is an official holiday here in germany, and i doubt that the support team will work on weekends. So I think we'll have to wait untill monday for an answer...
I have the same problem with my unbranded lumia 800, any solution?!

Xperia Sola Touch Screen Issues

I have an Xperia Sola having issues with the touch screen, basically it does not allow me to unlock it, I have to use the camera button and take a picture to do it, also, some parts of the screen are unresponsive some times, I read on the sony mobile official forum that this is supposed to be a firmware issue. Also when I try to personalize the screen like adding or removing widgets, you know you need to touch and hold until the widget options appears, that does not work, it will not recognize the touch hold, neither the touch flow works.
It appears the harware is perfectly fine, no screen issues like dead pixels or leaks.
Most people say they took it to the service center and they told them the phone was fine and updated the firmware.
The problem is that If I try to use the PC companion or the main sony website it says mine is using the latest version.
Even thou I reinstalled the official firmware, same issue.
My device is an Asian device, when you restore it, the menus are in chinese, So I'm assuming is a HK phone.
I live in Costa Rica and I know this device has a latin american version.
Does anyone has a firmware that is not the asian one for this phone, maybe I can try flashing another stock rom for this.
I will appreciate if someone can tell me what can this issue be.
Thanks.
And yes, I'm a noob and did not find any related topics about this issue in this site.
leoramen said:
I have an Xperia Sola having issues with the touch screen, basically it does not allow me to unlock it, I have to use the camera button and take a picture to do it, also, some parts of the screen are unresponsive some times, I read on the sony mobile official forum that this is supposed to be a firmware issue. Also when I try to personalize the screen like adding or removing widgets, you know you need to touch and hold until the widget options appears, that does not work, it will not recognize the touch hold, neither the touch flow works.
It appears the harware is perfectly fine, no screen issues like dead pixels or leaks.
Most people say they took it to the service center and they told them the phone was fine and updated the firmware.
The problem is that If I try to use the PC companion or the main sony website it says mine is using the latest version.
Even thou I reinstalled the official firmware, same issue.
My device is an Asian device, when you restore it, the menus are in chinese, So I'm assuming is a HK phone.
I live in Costa Rica and I know this device has a latin american version.
Does anyone has a firmware that is not the asian one for this phone, maybe I can try flashing another stock rom for this.
I will appreciate if someone can tell me what can this issue be.
Thanks.
And yes, I'm a noob and did not find any related topics about this issue in this site.
Click to expand...
Click to collapse
Yes there is an European generic version which will detect your country and languages from ur sim and automatically choose ur language so don't worry..
Follow this link
http://forum.xda-developers.com/showthread.php?p=30011010
Hit thanks if I helped
Sent from my MT27i using xda premium
thank you, do you think this may help with the touch screen issues?
leoramen said:
thank you, do you think this may help with the touch screen issues?
Click to expand...
Click to collapse
May be u never noe bro jus try it!!
Xperia Sola
:screwy: Why so serious!!:screwy:
sola
hi,
me too is having the same issue.I live in India and many users here is also facing the same issue..There is no solid pointer to isolate if its a software or hardware issue.However there is a temporary solution to this problem and is testified by many people including me..all you need to do is keep the phone in direct sunlight for 5-10 minutes.It will work normal for couple of days depending on the ambient temperature and stuff.It will again recur ,all you need to do is sunbath it again
This is not a permanent solution..hope it helps
has anyone found the reason and permanent solution why this touch screen problem keeps happening again after few days ?
after giving the phone to service center has the problem reappeared for again ??
users with same problem with xperia sola touch screen issue
http://talk.sonymobile.com/thread/50726
http://talk.sonymobile.com/thread/50801
hey guys. is there a permanent solution yet??? i cannot sunbathe it. it is raining outside (this is a little ridiculous )
xperiA sola touch screen issue
i have some touch screen problem in my xperia sola
but whenever the upper part of phone screen dosent work i clean it with screen protector cloth and it works fine
screen become responsive without restarting the phone
i think screen protector might be the problem in your case.
thanks for the response. i do not think it's the screen protector because on every reset the touch screen works properly but stops working after five or ten minutes...i have a sony screen protector
sparrowbird said:
thanks for the response. i do not think it's the screen protector because on every reset the touch screen works properly but stops working after five or ten minutes...i have a sony screen protector[/
QUOTE]
any other solution except sunbathing?
Click to expand...
Click to collapse

Got my 920, bricked it in 60 mins :(

I picked mine up from an EE store yesterday and had a few issues when setting it up. The app store kept throwing up errors everytime I selected an app from a list, and my work exchange email just wouldn't work so I attempted a reset (Settings > About > Reset).
Bad move, now all I have is a Nokia logo on my screen. I've tried the 2 button and 3 button resets but have not seen anything on screen apart from the Nokia logo and the low battery screen.
That'll make it 3 x 900s and 1 x 920 I've returned this year. Probably time for me to give up on Nokia and just stick with Samsung.
Have you tried starting it up without the SIM in? May seem silly but my first EE SIM was faulty and it made my phone get stuck in a bootloop. One new SIM card later and it was perfectly fine again!
Only on XDA.
DavidC1980 said:
I picked mine up from an EE store yesterday and had a few issues when setting it up. The app store kept throwing up errors everytime I selected an app from a list, and my work exchange email just wouldn't work so I attempted a reset (Settings > About > Reset).
Bad move, now all I have is a Nokia logo on my screen. I've tried the 2 button and 3 button resets but have not seen anything on screen apart from the Nokia logo and the low battery screen.
That'll make it 3 x 900s and 1 x 920 I've returned this year. Probably time for me to give up on Nokia and just stick with Samsung.
Click to expand...
Click to collapse
Just passing by this forum an saw this...
that's not normal my friend, for 900 or 920 devices, or perhaps you are unfortunately one of the most unlucky people alive. But statistically that suggest that you would have more luck staying with Nokia, the chances of there being 5 dud devices (assuming no user intervention helped them on their broken way) is astronomically high, changing to another brand resets that statistical analysis to zero, ergo if you are just an unlucky person you will more likely have problems with Samsung
Well all 3 of my 900's came from the same store and were white. I've always suspected that they were all from the same delivery and production batch so put that one down to bad luck. My L920 I think may well have been user error from when I did a hard reset, thinking that I couldn't connect to the app store because my phone needed a reset rather than because the store was down!
However, there are number of people posting in the WPCentral forum who have also killed their phone on a hard reset, so I tested my 2nd handset in the store before leaving and it survived a hard reset so I was happy.
I've now got a replacement and it's all good (apart from the horrid rattle when the vibration goes off for an alert).
My sister exchanged her L920 too as it was suffering from freezing everyday. Hopefully her 2nd handset won't be as troublesome.
I think wp8 is not stable because this is same problem in every other wp8 phone. Microsoft should do something quick before it's too late.
zolgi said:
I think wp8 is not stable because this is same problem in every other wp8 phone. Microsoft should do something quick before it's too late.
Click to expand...
Click to collapse
Apparently the rebooting bug is already under investigation .. switching bands from 4G to 3G and/or using different APN settings seems to work for some.
dazza9075 said:
Just passing by this forum an saw this...
that's not normal my friend, for 900 or 920 devices, or perhaps you are unfortunately one of the most unlucky people alive. But statistically that suggest that you would have more luck staying with Nokia, the chances of there being 5 dud devices (assuming no user intervention helped them on their broken way) is astronomically high, changing to another brand resets that statistical analysis to zero, ergo if you are just an unlucky person you will more likely have problems with Samsung
Click to expand...
Click to collapse
I know this may not be the right forum but I'll say this anyway. This here is a classic example of not understanding probabilities. Intuitively, this argument seems right - since you've already had 4 devices which had problems, the probability of having a 5th device with problem is very less.
However, in reality, the probability of getting a device with problems is not related to the past. So whichever device you choose, your probability of getting a dud device is same regardless of how many problems you've had in the past.
I know this doesn't help but I thought I'll take this opportunity to clear this up
My 2nd handset is now 6 days old and so far I've encountered the following
1) The loud vibrate rattle. I had this on my Lumia 900s so I'm really unimpressed Nokia haven't resolved this issue yet
2) Slightly crackly sound from the loudspeaker (not the earpiece) - this is a minor issue for me really
3) 1 random reset/lock up.
Honestly, it's issue #1 that actually bugs me as #2 is minor and #3 will get fixed in a software update at some point. 1 reboot in a week is fine.
SO my dilemma is whether I take the phone back again this weekend to exchange for one which doesn't rattle :S
I believe they all rattle because of the springs in the camera. You could get the 8x, it's arguably a better looking device with no rattles . However, it'll mean sacrificing Nokia software and that camera. 8x camera is very very good, but the 920 has the best cam of any phone (barring 808).
Sent from my HTC One X using Tapatalk 2
Hello all this is my first post as I am a new nokia 920 yellow owner. I wanted to comment to show there is currently a solution to bricked devices due to factory reset bug. I have not tested it but, it should be avaliable to everyone considering the people that buy online and don't have access to quickly exchange a device. I hope this helps out some of you.
http://www.wpcentral.com/how-fix-bricked-920-after-reset
zolgi said:
I think wp8 is not stable because this is same problem in every other wp8 phone. Microsoft should do something quick before it's too late.
Click to expand...
Click to collapse
I have my Lumia 920 for 2 weeks now, never had a single reboot or anything else. Runs very smoothly and does exactly what i want
andyl66 said:
I believe they all rattle because of the springs in the camera. You could get the 8x, it's arguably a better looking device with no rattles . However, it'll mean sacrificing Nokia software and that camera. 8x camera is very very good, but the 920 has the best cam of any phone (barring 808).
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Best camera, except for some reason Nokia's production camera firmware makes some things far too bright and edges in all conditions are not very sharp.
Hunt3r.j2 said:
Best camera, except for some reason Nokia's production camera firmware makes some things far too bright and edges in all conditions are not very sharp.
Click to expand...
Click to collapse
with regard to brightness, not even a £1000 DSLR can always get it right, experiment with white balance, artificial light can be a real problem to adjust for so quite often you need to set that manually, not saying that's your problem, but id strongly suggest you try changing those settings
Sent from my Samsung Focus S using XDA Windows Phone 7 App

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