[Q] Wifi slowing down network speed. - Sprint Samsung Galaxy Note 3

Situation:
At my office LAN, we have a little network of under 10 PCs running off cable & with dedicated IP.
Our office phones are also VOIP system so at any sign of issues with internet connection, office phones get serious lag.
Recently I noticed our network internet would slow down to a point where simple web browsing was difficult.
ISP's down speed is 7.6MB , which is basic business line package but more than enough for office use.
I've been doing some troubleshooting and testing, and I've found the culprit where it's to a point of absolute certainty.
When I turn off Wifi on my note 3, internet connection, and VOIP phones are running perfectly.
When I turn wifi back on note 3, internet gets slower, and dial tone on phones have 3-4 second lag due to internet speed.
I know for sure that my note 3 is causing this because I tested wifi on/off many times.
What's weird is, other employees also running other variations of smartphones are all connected on wifi during work hours. Only mine seems to be the variable where turning on/off makes a night and day difference.
Question:
How can I troubleshoot to see what it is exactly that my Note 3 is doing that's causing this trouble by itself?
Any suggestions on worthwhile apps or methods to isolate why note is hogging so many bandwidth?
Thanks for any assistance!!

smk224 said:
Situation:
At my office LAN, we have a little network of under 10 PCs running off cable & with dedicated IP.
Our office phones are also VOIP system so at any sign of issues with internet connection, office phones get serious lag.
Recently I noticed our network internet would slow down to a point where simple web browsing was difficult.
ISP's down speed is 7.6MB , which is basic business line package but more than enough for office use.
I've been doing some troubleshooting and testing, and I've found the culprit where it's to a point of absolute certainty.
When I turn off Wifi on my note 3, internet connection, and VOIP phones are running perfectly.
When I turn wifi back on note 3, internet gets slower, and dial tone on phones have 3-4 second lag due to internet speed.
I know for sure that my note 3 is causing this because I tested wifi on/off many times.
What's weird is, other employees also running other variations of smartphones are all connected on wifi during work hours. Only mine seems to be the variable where turning on/off makes a night and day difference.
Question:
How can I troubleshoot to see what it is exactly that my Note 3 is doing that's causing this trouble by itself?
Any suggestions on worthwhile apps or methods to isolate why note is hogging so many bandwidth?
Thanks for any assistance!!
Click to expand...
Click to collapse
I know my Galaxy S2 and now my Note 3 both slow down my home and work network, why or how I do not know. Hopefully we can get to the bottom if it :good:

Related

[Almost SOLVED] WiFi connect/disconnect

Update, I've had my phone replaced by Samsung tech in Plano TX, that doesn't help, but updating my router to the Apr 2012 eko dd-wrt did make some differences. Also the ota update from att has a new modem apk and that also chg'd the phone functionality. One thing that I have seen is that the phone reports the wifi network signal as being lower than before, and the output signal is slightly higher. I find that I have to occasionally turn the wifi on and off to reset it.
Short list of fixes and things to try:
1 update routers firmware
2 no dual encryption
3 some routers with 300 or greater Mbps settings need to be toned down to 150 or less
4 phone likes mixed protocol network over N only.
5 turn off phone power save
6 un check the carrier hot spot notify.
7 un check open wifi notify
8 pick a single band 2.4 or 5ghz. Note that updates with this can temporarily lock in to that frequency and not allow changes.
9. Dial *#0011# menu button, wifi and turn off the power save setting. This has to be done on every boot, and may cancel the display timeout.
10 On 5Ghz don't use DFS channels
Incorrect since people who have installed some roms and cm 10 are saying that they don't have any problems: I am almost certain now, that the wifi disconnect/connect issue is hardware incompatibility.
I have Linksys wrt-610 v2 -- which has problems
I have Netgear WHR3500L which has problems
I have Linksys wrt-54GL v1.1 which has NO problems (had to dig this out of storage)
If YOURS works or YOURS doesn't work pls visit this thread and post your info so we can find out what routers do and don't: http://forum.xda-developers.com/show....php?t=1752356
-------
I've posted this and then the mod's moved the thread http://forum.xda-developers.com/showthread.php?t=1722363&goto=newpost to the Sprint version of the forum.
Here's a recap since the guy has a sprint phone and won't recognize my issue there.
Here's the issue I've been having. I'm in a very active 2.4 wifi neighborhood. Even though I had the advanced wifi set to 'Always on' it kept disconnecting (and instantly reconnecting) to my network. The phone is scanning the neighborhood almost every 15 seconds. It's simply WPA-2 with just AES (and I'm not changing to TKIP)
This is a problem for me as I use "Unlock wtih WiFi" to keep from having to enter my PIN when I'm at work/home and "Home Sweet Home" which uploads any photos I have taken to my server when it detects the home wifi network (and deletes them from my phone after 3 months).
Anyway, I was just on the chat with Samsung and in the end we did this,
1. disable the ATT WIFI auto login function (seems there's something similar on the Sprint phones that's a issue).
2. soft reboot the phone (turn off, pull battery, count to 30, boot up)
However this suggested solution doesn't work.
The wifi isn't staying connected though the breaks are very very temporary, but long enough for those apps to kick in.
Update additional things tried:
3. Turned off WiFi power save in the *#0011# service menu
4. Turned off Open WiFi notifications, ATT Autologon.
5. Selected a single wifi band (5Ghz) where there is ONLY one network, mine
FWIW, I like that it connects to my 5Ghz wifi at 150 mbps, the speed is great.
6. I've disabled the Unlock with WiFi and it still occurred.
Here's a video of the issue showing the phone:
http://youtu.be/FBo3NFdcMhs
Here's a videoe of the issue showing the router: http://youtu.be/rRALDc8LZOk
and for those technically inclined here's a dump of the logs which clearly shows the drop and reconnect: https://dl.dropbox.com/u/38266113/SendLog.txt
FWIW. I just got off a 45 minute call with Samsung Help Support, went to level 3 support in Texas. This is newly documented, I've referenced this forum for additional reports of the dual encryption and the wifi connnect/reconnect issue I'm having. My ticket # 2113584507 (just for disconnect/reconnect) which you can mention at level 1 as having the same disconnect/connect issue. I specifically asked if I could post the ticket # so anyone could reference it at Level 1, but they will still take your own experience down.
Level 3 said they expect that they will be getting calls today since it's the first full day after the release. So if you want it fixed, CALL SAMSUNG, they're collecting bug reports.
I was having this same problem yesterday afternoon at work. Last night I set my radio to 5GHz only and today it hasn't happened once.
I am so glad I found this as it was driving me nuts on my new Sprint SIII. I think it's bouncing back and forth when both are available as at work, it stayed solid where we only have 2.4.
Thanks!!!!!!
I had that problem the entire time I had my Captivate. Very short disconnects. Only reason I knew was because of a task I was using in Tasker having problems, and I set a method to track connection.
I fixed the problem with setting a static IP address. I used WiFi Static.
I'm using it on the S3 just to be sure.
Had the same problem. However I set it to connect to 2.4ghz and it stopped doing that. If I put it on auto it will do it. If I leave at 5 it won't connect.
I do however think I might have a wifi dead spot. I notice if I hold it a certain way I lose a signal or two on wifi. Or the speed of wifi decreases. Anyone else having the same issue? It might just be me
sent from my GALAXY SIII
I've experienced the same wifi drop issues so glad it is being investigated. Thanks to OP for diligence in tracking this down!
ewingr said:
I had that problem the entire time I had my Captivate. Very short disconnects. Only reason I knew was because of a task I was using in Tasker having problems, and I set a method to track connection.
I fixed the problem with setting a static IP address. I used WiFi Static.
I'm using it on the S3 just to be sure.
Click to expand...
Click to collapse
Have any of you tried this ^ ? Mine is set up like that, and no issues at all. I did have those issues on my Captivate until I did above.
I'm having a rash of the issue tonight--dropping wifi and now says unable to connect due to poor reception (I'm sitting beside my router)...
Liferules said:
I've experienced the same wifi drop issues so glad it is being investigated. Thanks to OP for diligence in tracking this down!
Click to expand...
Click to collapse
although I've gone to level 3, I need you and everyone else experiencing this to report it so that its corrected. Granted they are certainly going to visit the wifi code for the dual encryption issue and stability with Auto frequency, but fixing this could be done at the same time.
FWIW, since I have two routers and 3 networks, one of them is simply a pure G up to 54mbps default firmware setup (since it's the FCC's) and connecting to that greatly reduces but not entirely eliminates the problem (even in the same room). It's much worse on my "N" only networks. And I have tried static IP that also doesn't fix the problem. This is some sort of software issue in the renegotiable speed setting or timing settings or power savings. Off course it certainly could be some badly (or purposely) behaved app software too.
stan.s said:
... And I have tried static IP that also doesn't fix the problem...
Click to expand...
Click to collapse
Interesting. Given that I don't seem to be having any issues, it seems it is not a problem for everyone.
Had the same problem. Net gear router wrnd3400. Wifi kept dropping so then I connected to Verizon router and no problems. Seems to be a problem with some after market routers.
Sent from my SAMSUNG-SGH-I747 using xda premium
topgun303 said:
Had the same problem. Net gear router wrnd3400. Wifi kept dropping so then I connected to Verizon router and no problems. Seems to be a problem with some after market routers.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
More likely to be a timing issue or protocol issues as the phone scans and tests various networks on different bands and protocols. Many people have n routers that do mixed networks, b, g and n, and they just may not know what they are doing all the time as the phone renegotiates with the router. I have a wrt 610v2 doing only n on 2.4/5ghz and on the the Netgear N300 it drops less doing 2.4 g and at my friends who have a wrt54g and it dropped even less often. The app that I use to enable my lock screen pin makes this more noticeable.
Sent from my SAMSUNG-SGH-I747
FWIW, I decided to followup on the ticket. Samsung level 1 (not that it matters) says they have never heard of this problem. Level 2 was better, and we in essence setup a new ticket with the videos already linked to it. I offered a sendlog, I offered to install a test app if they have one. I already beta test for a number of app developers as well as some major hardware OEMs.
PLEASE, everyone, call samsung support directly and register a ticket that this is a problem so that they have the information first hand and not via ATT or Sprint, etc which they might ignore.
stan.s said:
FWIW, I decided to followup on the ticket. Samsung level 1 (not that it matters) says they have never heard of this problem. Level 2 was better, and we in essence setup a new ticket with the videos already linked to it. I offered a sendlog, I offered to install a test app if they have one. I already beta test for a number of app developers as well as some major hardware OEMs.
PLEASE, everyone, call samsung support directly and register a ticket that this is a problem so that they have the information first hand and not via ATT or Sprint, etc which they might ignore.
Click to expand...
Click to collapse
I just called. They said they would note it 'on my account'. They indicated it would be a Google issue, not Samsung. They only do the hardware (and of course, it can't be a hardware issue, can it? )
I was thumbing through the phone logs from a boot to connection and reconnect. I have to say Chrome has a lot of errors thrown particularly in the bookmark sync. Also it appears that every time the wifi is initially started it checks for authentication for tethering on both the wifi and BT. It almost looks like the phone thinks that the wifi ap is off and restarts wifi scanning.
Sent from my SAMSUNG-SGH-I747 using xda premium
Which phone number did you call for Samsung support, please?
I have experienced the slow network and disconnect/reconnect issue on this phone since it arrived, but all is normal on our 5 or so other mobile devices with this Netgear WNDR3700 router on the 2.4GHz and 5GHz bands.
Oh, and there's this.
- ooofest

Horrible speeds on playstore via wifi. Anyone else?

Issue started today. I got my phone a couple days ago and speeds were perfectly fine. When I turn off wifi and use my 4g lte, speeds are blazing fast. But to save on data bandwidth, I like to stay on wifi. When I'm downloading stuff from the playstore, my speeds are insanely slow. Browsing, youtube, streaming, everything else works at normal speeds on wifi. Speed tests are normal also.
Is this at work, or at home?
My wifi at home is actually faster than 4G.
If it's at work, it could be that your IT Department is doing traffic/packet shaping to the Google Play store. We don't even allow access to it on our internal network.
Might be the general WiFi disconnect/reconnect problem that a number of Galaxy S III owners are reporting on the boards, such as me.
- ooofest
ill have to wait to get off work to test the home wifi. but the problem is at work. no issues with throttling, cus i control the router settings at this place
worked fine yesterday, and today i noticed speeds are crippled. device connectivity isnt an issue.

"Internet connection is unstable" issue

OK, I've seen a lot of posts in various forums about this issue, but have yet to find a single thread that captures all the details about what I've experienced. Let me know if I should move this conversation into a different thread.
On my home wifi network, I am able to connect, but constantly receive the error "internet connection is unstable", and I cannot pull any data over wifi. I noticed this issue on my home network after returning from a business trip this week. I'd previously seen the issue occasionally in hotels, etc, and had already disabled the "Passpoint" and "Auto network switch settings". That seemed to work on the road, but now that I'm at home, I'm unable to pull any data over wifi.
My home router is a TP-Link Archer C7, running the latest firmware.
Per Verizon and Samsung's advice, I cleared the cache partition, "forgot" and reconnected to the network, tried using safe mode, and tried a factory reset of the phone. I also restarted the router and changed the router's broadcast channels.
Last night, I rooted the phone via Kingo and installed the Jelly 'Beans' rom using SafeStrap, since I wasn't getting satisfactory answers from support. To my surprise, the issue also occurred on the new rom. I'm not an Android expert, but it seems like this means its either:
1) a hardware issue, or
2) a lower-level software issue (radio firmware? not sure how that works)
I removed root and safestrap, to continue support options with Verizon, but I wanted to ping the community here for suggestions. The timing is confusing to me. I'm pretty sure, though not certain, that I've used my home network successfully since the 12/17 OTA update. However, since so many others are seeing issues, it seems unlikely that this is a hardware issue.
Could others describe their issues and router, so we can look for patterns? Let me know if I should move this into a different thread.
Thanks!
Mine does the same thing from time to time but only on certain roms
Sent from my SM-N900V using XDA Premium HD app
yeah, I'd seen intermittent issues previously, but all of a sudden it stopped working at home entirely. Still connects to some other networks, although not all.
After seeing a bunch of posts on the Verizon forums (and just the general timing and behavior of the issue) it seemed like a software problem.
Verizon is actually cooperating, so I may just end up replacing this phone. Wondering if anyone else has seen wifi completely break like this.
This is the only thing I can not stand about my note
I have a Zyxel WAP3205 WIFI access point (Wireless G) that I use at both work and at home.
At home, I have Comcast Business Cable internet, and have absolutely no issues connecting to it. The WAP is connected to a Belkin N600 router, which is then connected to my cable modem (not sure of the model, shouldn't matter TBQH).
At work on the other hand, I have constant connection issues. Albeit, I don't get the 'connection is unstable' notification, but I get constant connect/disconnect problems. I also have almost no (most of the time I can't even send/receive text messages at my desk.....) phone signal (ie not even 1X). I'm not sure if that plays into it at all either. The company I work for uses Windstream for their ISP, and it's complete crap to be perfectly honest. Needless to say, it doesn't change the fact that I'm connecting to the internet through the same device (well, same model/firmware/etc...), and I'm having issues at 1 place and not at the other.
I might also add that my tablet (Nexus 7 2013 running CM11) doesn't seem to have these issues at all and works just fine via the WIFI.
That's about the only information that I can provide. I know my internet where I work is complete crap. I sometimes remote desktop back to my home server to browse the web and download files via that because it's actually faster. I'm not even kidding.
I have 2 routers at home and have experienced the same issue as well and none of my other devices have this problem
Sent from Rooted Note 3 (stock rom) Xposed framework
Verizon is shipping a replacement phone to me tomorrow, so I'll test this out and see if it makes a difference. I'm on the road until Thursday, so it'll be a few days before I can check on my home router.
The behavior on this issue just seems strange. It began intermittently, but then completely stopped working at my house (but still sometimes works elsewhere). Lots of people report intermittent issues, but a few seem completely broken. Not sure what to make of it, I'm just glad I was able to get a different device out of Verizon. We'll see if that actually fixes the problem.
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
Harleydroid said:
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
Click to expand...
Click to collapse
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
Click to expand...
Click to collapse
It happens on custom roms too.
I've asked a couple devs if they could remove it and they said it been like that in android for along time.But I never experienced it until my Note 3
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
Click to expand...
Click to collapse
Same here. Never happened on my Note2 but happens all the time on my Note3. I have two Linksys Routers at home for full house coverage and I can be in the next room and get that message. Just got it earlier. Same routers as I had with the N2 a few months ago. My Tablet, nor the Spouses HTC One Max have that issue and are connecting just fine, and stay connected.
I get this all the time. Got it on stock as well. Only really happens with my ghetto satellite Internet though lol
Sent from my SM-N900V using xda app-developers app
Has anyone with this issue installed AdBlock and/or an ad-blocking HOSTS file? I didn't start seeing this problem until I did both.
Whenever I see this message I can go into the speedtest.net app and pull a continuous 60mbits down, pretty much maxing my connection, and I never see any actual stability issues.
I think the system may have some connectivity test that's being interfered with but I haven't had time to go digging through the logs yet, so I wanted to see if anyone else had done what I did to trigger it first.
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
I'm on AT&T DSL... I was getting the notification ALL THE TIME while using the supplied (4 year old) AT&T 2Wire router and it would fail and freeze and disconnect and it was DRIVING ME NUTS... so i went out and got a brand new Netgear N300 router and problem is solved ... mostly
I'm still using the AT&T 2Wire as a modem... disabled it's internal wifi... ethernet cable to the Netgear. .. and BINGO!!! All my connection problems and data problems have gone away... i still get the unstable notification maybe once or twice a week but i figure that's a DSL thing... any little glitches in Internet availability will be detected by the device and displayed so that doesn't bother me at all.
It's almost like this phone does ping tests all the time and if one doesn't come back properly it throws the notification...
i was at a friends house the other day and was getting the notification constantly but was still able to watch YouTube videos and Netflix without much problem... so i did some speed tests on his wifi and his ping and upload were all over the place... His download speed was solid between 20 and 28 but his upload was never even close to normal and failed several times... and his ping was good on some and took forever on others... i also noticed Web pages would sometimes take forever to start loading ... Once they started loading they did so quickly but the start was painfully slow a lot of the time... This would indicate to me that the ping or upload connection has issues or maybe over congested on his iSP.
Anyway... hope this helps others iron things out
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
Click to expand...
Click to collapse
When I get the notification, it refuses to use the wifi at all.
I haven't noticed any problems with my WiFi. I host 6 wireless networks, and play with WiFi a lot, War driving, and wireless network setup is a hobby of mine.
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
I use the OOKLA speedtest, free from the play store. (After you run your OOKLA test, for fun drag the speedometer down to reveal some cool messages about Ookla!
A few wireless router settings I use:
Set 2.4 to N 20 Megs max. N 40 or AC mostly just creates problems with connections, and the neighborhood.
Channels 1, 6, or 11 in USA Use a WiFi analyzer app and pick a less cluttered WiFi channel.
Place wireless router up high away from electronics, construction, and stuffs. Mine is on a pedestal in a window.
SM-N900V DE Running JellyBeans V6
radionerd said:
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
Click to expand...
Click to collapse
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
b00mb00mchuck said:
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
Click to expand...
Click to collapse
Thanks,
I just tested "auto network switch" on and then off. It let me connect to one of my throttled networks, without; "Checking quality of internet connection".
I noticed that it only showed; "network disabled because internet connection is slow" on the congested 2.4 GHz band, not with same router on 5.8 GHz.
Radio interference, location, and router settings, can cause many problems on wireless networks.
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
Click to expand...
Click to collapse
You're right, I noticed in my research that multiple issues seem to be getting lumped together. I think you're correct in that it's related to the router as well, somehow. I see the notification occasionally on slow hotel connections, but it's intermittent, my problem at home seems permanent. I can use some other wifi networks without problems, though.
That said, I used this phone on my home router for a couple months before ever seeing this problem. I'm guessing it's a combination of the 12/17 OTA update, and particular router models.
Verizon sent me a replacement phone, and it's running the previous build (MJ7 instead of MJE). I'll check things out tonight, and will report back.
Alright, the issue seems resolved on the new phone. This seems to suggest that it is related to the MJE build. So far this phone hasn't asked for an update, but I'm hoping Verizon doesn't break this again for me

Mate 10 Pro Hotspot issue

Hi, hope I've posted in right place apologies if not!
I can connect devices to my phones hotspot no problem but for some reason the connection/speeds between my phone & PS4 is really low. D/load sits approx 400 kBps and u/load 3 mBps (wifi or USB). I have tried alternating the bandwidth on phone (2.4 & 5ghz) and different channels but no improvement.
Normal tests on phone's 4g (EE) sit around 60/15 mBps.
My previous phone (s6 edge on O2) comfortably worked around 20/4 mBps. Issue is def between Mate 10 Pro & PS4.
Any help gratefully received!
That's very strange, have you tried another device say laptop to see what speeds you are getting?
Sent from my BLA-L09 using Tapatalk
When the home other devices work fine, speeds nowhere near as high as phone's 4G on its own but decent enough ~10mb. At work at minute and signal not strongest but ipad still registers ~4MB download when on hotspot. Still plenty more than PS4 gets. Huawei tech support no help, just passes me to network provider.
From Huawei perspective it's not a Mate Pro fault as it works with other wireless device fine. I will test my PS4 today and report back on my speeds.
Sent from my MHA-L09 using Tapatalk
I do suspect it's something to do with my handset not necessarily the phone model just hoped they may offer some light as to where I should make changes etc.
Thanks I'll be interested to hear what you get and maybe if you could let me know what the settings default too when you connect so I can check that be great!
hotspot and mobile network functionality issues
For some strange reason when the mobile hotspot is turned on the mobile network on the phone which allows me to send text messages and make phone calls seems to fail. Has anybody experienced the same problem? Well I'm previous phones I can have a hotspot on and have up to 4 maybe more devices connect it and still be able to use the phone at the same time, i e: text messages, phone calls, multimedia messages, playing online games on the phone, looking at videos on the phone, even the internet. I think it may be the mate 10 Pro because I have not experienced this problem with any other phone.
Iam experience the same problem I tried everything . nothing helps. I see that iam broadcast my hotspot wifi signal. But no device can connect.
No worry brother, I just back from huawei services center and they well notice Hotspot issue and promise will fix it on next update.

Question WiFi6 Problems

Has anyone heard anything yet regarding the WiFi 6 problems this phone has?
I have to turn WiFi off and on numerous times a day to keep it working, it's insane. I use a TP-Link Archer 11000 and have nothing but problems. Every other device in this house works perfect (3 laptops, doorbell, multiple firesticks, roku, desktop on wifi adapter, iPhone 14 Pro Max, Google Home, hell, even my Note 20 Ultra 5G worked perfectly).
This phone is being crippled. I have already replaced it once, wiped the device, etc etc.
Mine will switch from 6Ghz to 5Ghz (from 6E to 6) throughout the day and I have no idea why, but it never loses connection.
I had to disable AX band on my router to keep a stable connection.
TP-Link Deco XE75 here at home, zero issues. Whatever they are using at work for the recently updated WiFi 6 causes some issues sometimes (says it's connected but there isn't any data) or it'll not stay connected even though I'm literally within feet of an AP.
I have problems too. Apps have sync problems. I get errors in uploads for Dropsync all the time.
However other devices work fine on the same network. And the S23Ultra doesn't have these problems when on mobile network.
I can't figure out the reason.
I have an unlocked S23 Ultra on the T-Mobile network with an ASUS WiFi 6 Router (RT-AX3000) and have never had an issue with the connection.
It's a known issue. Deal with it.
Brava27 said:
It's a known issue. Deal with it.
Click to expand...
Click to collapse
Source?
I have had WiFi 6/6e in my place for a couple years now and have never had any issues with connectivity.
My first WIFi 6 setup used the Linksys Velop routers: https://www.linksys.com/mx10600---tri-band-ax5300-mesh-wifi-6-system-2-pack/MX10600.html
Never had any connectivity/speed issues using 2 nodes meshed.
I am currently running the Google Nest Pro's (WiFi 6/6e): https://store.google.com/product/nest_wifi_pro?hl=en-US
Also no connectivity issues at all, also using 2 nodes meshed.
Talderon said:
Source?
I have had WiFi 6/6e in my place for a couple years now and have never had any issues with connectivity.
My first WIFi 6 setup used the Linksys Velop routers: https://www.linksys.com/mx10600---tri-band-ax5300-mesh-wifi-6-system-2-pack/MX10600.html
Never had any connectivity/speed issues using 2 nodes meshed.
I am currently running the Google Nest Pro's (WiFi 6/6e): https://store.google.com/product/nest_wifi_pro?hl=en-US
Also no connectivity issues at all, also using 2 nodes meshed.
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Click to collapse
Wi-Fi 6 connectivity issues are hounding Samsung Galaxy S23 Ultra owners
Some Galaxy S23 Ultra units are apparently having trouble connecting to Wi-Fi 6 networks
www.androidpolice.com
https://www.reddit.com/r/samsung/comments/11r7jjo
https://www.reddit.com/r/samsung/comments/11svz53
Galaxy S23 Wi-Fi connection issue has an easy temporary fix, here’s how it works
The Galaxy S23 series is, as a whole, pretty great. All three models serve their purpose very well, with performance ...
www.sammobile.com
Many Galaxy S23 Ultra units have a WiFi problem and potential fix might be too late
Samsung is aware of the Galaxy S23 Ultra WiFi bug and is working to improve the situation.
www.phonearena.com
Some early Galaxy S23 buyers are having Wi-Fi woes
Some early Galaxy S23 buyers are seeing issues with Wi-Fi connections, leaving the phone without internet on certain networks.
9to5google.com
Brava27 said:
Wi-Fi 6 connectivity issues are hounding Samsung Galaxy S23 Ultra owners
Some Galaxy S23 Ultra units are apparently having trouble connecting to Wi-Fi 6 networks
www.androidpolice.com
https://www.reddit.com/r/samsung/comments/11r7jjo
https://www.reddit.com/r/samsung/comments/11svz53
Galaxy S23 Wi-Fi connection issue has an easy temporary fix, here’s how it works
The Galaxy S23 series is, as a whole, pretty great. All three models serve their purpose very well, with performance ...
www.sammobile.com
Many Galaxy S23 Ultra units have a WiFi problem and potential fix might be too late
Samsung is aware of the Galaxy S23 Ultra WiFi bug and is working to improve the situation.
www.phonearena.com
Some early Galaxy S23 buyers are having Wi-Fi woes
Some early Galaxy S23 buyers are seeing issues with Wi-Fi connections, leaving the phone without internet on certain networks.
9to5google.com
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Thanks!
Interesting. I know 5 people here in town that have S23U's without issues. Is there a common link? I'll read more of the articles after my next meeting.
Talderon said:
Thanks!
Interesting. I know 5 people here in town that have S23U's without issues. Is there a common link? I'll read more of the articles after my next meeting.
Click to expand...
Click to collapse
Just some wifi6 routers
ok, read a bit more, about to head into meeting.
It seems I have a different issue all together. I have absolutely NO issues with internet connectivity when on WiFi. Home or otherwise. My issue is, with my new Nest Pro's, I barely ever see WiFi 6e, not that it's making a huge difference as it is anyway.
Hrm, will keep an eye on this then.
TheGerbenator said:
Has anyone heard anything yet regarding the WiFi 6 problems this phone has?
I have to turn WiFi off and on numerous times a day to keep it working, it's insane. I use a TP-Link Archer 11000 and have nothing but problems. Every other device in this house works perfect (3 laptops, doorbell, multiple firesticks, roku, desktop on wifi adapter, iPhone 14 Pro Max, Google Home, hell, even my Note 20 Ultra 5G worked perfectly).
This phone is being crippled. I have already replaced it once, wiped the device, etc etc.
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make sure your wifi router support wifi 6 support in 2.4 and 5ghz then check in your phone again
Talderon said:
ok, read a bit more, about to head into meeting.
It seems I have a different issue all together. I have absolutely NO issues with internet connectivity when on WiFi. Home or otherwise. My issue is, with my new Nest Pro's, I barely ever see WiFi 6e, not that it's making a huge difference as it is anyway.
Hrm, will keep an eye on this then.
Click to expand...
Click to collapse
Yes this is a different issues, I have the same issue as you. My S23U loses WiFi connection all through out the day, no other device in my house has this issue. I have the Netgear Nighthawk Mesh system. I am so tired of it because I have zero Data service at my house so wifi is my only option so when it does this and I am not aware I can't get text or calls.

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