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I've had this thing for a good month or two and its ran like a champ. Never had issues really. Never Rooted, its basically stock and its been nothing but great to me.
This brings me to this evening. I decided to record my 2 year old dance and really havnt used the camcorder before. Gave it a go, recorded him, and as soon as I hit the STOP button on the camcorder, the tablet basically froze on me. Couldn't do **** for whatever reason.
So I figured ok, I'll shutdown by holding the power button. As soon as I fired it back up, I get a Encryption Unsuccessful message. It basically tells me my data is corrupt, can't be restored unless I do a factory reset. It gives me a button to reset and I push it.
It basically reboots and comes back to the same dam screen. I have no idea what the hell to do. I'm so screwed....
press and hold volume down and power. When the tablet reboots, keep holding both buttons until you see writing in upper left corner of boot screen, let go of buttons. Now press volume down and it should bring you to a menu with some options. Press volume down( I believe) to select factory reset/wipe date, then press volume up to select it.
If this doesn't work, and your boot loader is still locked, try to manually update the tablet(put factory Asus update on external SD). If that don't work, you may be screwed.
Its fixable with an unlocked boot loader.
I can try to help you. But first, lets document some things.
Where you on the latest version of ICS? (.15)
What were you doing when this happened: Already stated that
Do you have an SD card in your Prime:
Also, let's accept right now your data is lost, and is most likely not recoverable. Basically, this screwed up the /data and /sdcard folder. If you RMA the Prime, you will most likely get a new device, as it is not bricked, but beyond software fixing it. Someone please tell me I'm wrong, but I have gotten this before, I had no way of recovering, and had to get a new Galaxy Nexus.
But try these steps:
Turn the Prime off. Hold down both the Power and Volume Down.
Once you see text in the top cornor of the screen, press volume down.
Select Factory Data Rest, and hit the Volume Up confirm the change.
Let me know if that works.
Good luck!
I was still on the .13 build. I dont have an SD card either. Like I said, this **** happened outta nowhere and I'm dumbfounded right now.
Please tell me I don't have to F'in factory reset and wipe? UGH!
chugger93 said:
I was still on the .13 build. I dont have an SD card either. Like I said, this **** happened outta nowhere and I'm dumbfounded right now.
Please tell me I don't have to F'in factory reset and wipe? UGH!
Click to expand...
Click to collapse
Try these steps for me
Turn the Prime off. Hold down both the Power and Volume Down.
Once you see text in the top cornor of the screen, press volume down.
Select Factory Data Rest, and hit the Volume Up confirm the change.
Let me know if that works.
Losing all your data right now, unfortunately, is the least of your worries. This is also something that needs to be reported to ASUS ASAP.
If you are getting to a screen, you are most definitely NOT bricked. If you see a light on, if you plug it on and the light comes on...you are not bricked.
Try the steps mentioned to get you into the menu where you manually select the options.
Good luck
---------- Post added at 07:29 PM ---------- Previous post was at 07:22 PM ----------
chugger93 said:
I was still on the .13 build. I dont have an SD card either. Like I said, this **** happened outta nowhere and I'm dumbfounded right now.
Please tell me I don't have to F'in factory reset and wipe? UGH!
Click to expand...
Click to collapse
Oh yea, least of your worries for sure. Hopefully most of your important stuff syncs to the cloud or you have a recent backup. Resetting your personal settings, screens, etc will be a huge relief when/if you get it up and going.
chugger93 said:
Please tell me I don't have to F'in factory reset and wipe? UGH!
Click to expand...
Click to collapse
I know what you mean..lol hate having to set everything up again. but its needed though to bring back your tablet. once it gets back to normal I'd suggest updating to latest update .15. has most of old bugs fixed and more stable. plus you might get an updated camera firmware also.
good luck n post back how things went.
Well I would love to try all these steps guys, but now the F**cker wont turn on. Just vibrates. Tried plugging the charger in, same thing. Wont even turn on.... !
chugger93 said:
Well I would love to try all these steps guys, but now the F**cker wont turn on. Just vibrates. Tried plugging the charger in, same thing. Wont even turn on.... !
Click to expand...
Click to collapse
try plugging your prime up to t.v. through HDMI connection. see if prime might actually still be on but the screen is off. if you can see prime screen then if it lets you, try a factory reset that way by going into settings then backup/factory reset.
demandarin said:
try plugging your prime up to t.v. through HDMI connection. see if prime might actually still be on but the screen is off. if you can see prime screen then if it lets you, try a factory reset that way by going into settings then backup/factory reset.
Click to expand...
Click to collapse
Well I wouldn't be able to go to settings and factory reset, because I can't get into ICS...we've established that. When I get home, I'll try my hdmi cable I guess.
chugger93 said:
Well I wouldn't be able to go to settings and factory reset, because I can't get into ICS...we've established that. When I get home, I'll try my hdmi cable I guess.
Click to expand...
Click to collapse
that was when your prime was on and you could see the screen. could be possible the reboots stopped but now the screen doesn't want to come on..worth a shot.
No matter what screen your prime is on, whether the prime is turned off or on, press and hold volume down and power. What does that do? Keep holding it until something happens.
Tried the HDMI cable, nothing came up either.
When I hold down volume and power, it vibrates after about 8-10 seconds. Then nothing. I havn't held it down much longer than that.
tried holding it down for a minute after that...still black screen.
How does a friggin tablet BRICK itself, STOCK? Please enlighten me!
Guess I'll leave it on the charger all night just for hells sake
I've seen this situation here before. your best bet might be to keep doing what you doing to make it vibrate and drain the battery somehow. once its dead or doesn't vibrate anymore, let it charge up till the led light is green at full capacity. then try cutting it on. that has worked for a few members who seemed tl have same issue as you.
The led light doesn't come on tho at all when plugged in. Should it? Or only when it's fully charged?
it should at least be on and be a red color to indicate it's charging. a green color to indicate its fully charged.
is it still vibrating when you attempt to put it in recovery mode? if not then the power might be drained already. sometimes when battery is really dead, indicator light will not cut on until it has a decent enough charge. like some people who received their prime couldn't get it to cut on even plugged up. their battery was that dead and needed to charge for a while before it finally cut on.
constantly rebooting tablet does drain battery. maybe you already drained it, especially if it no longer vibrates anymore.
Naw it still vibrates just no led indication whatsoever. Holding down the power button only makes it vibrate and that's it, no display. I coulda swore I had like 50 percent right before I used my camcorder...weird.
I'll let it sit on a charge for a bit and see what happens. If I get this fired up I need to decide on rmaing it or not. Argh.
Thanks for the help....and to all...
chugger93 said:
Naw it still vibrates just no led indication whatsoever. Holding down the power button only makes it vibrate and that's it, no display. I coulda swore I had like 50 percent right before I used my camcorder...weird.
I'll let it sit on a charge for a bit and see what happens. If I get this fired up I need to decide on rmaing it or not. Argh.
Thanks for the help....and to all...
Click to expand...
Click to collapse
no problem. it might be best just to RMA it anyways. so you won't have to deal with the risk of this happening again. plus chances are good they will send a replacement unit if they can't fix it. good luck!
chugger93 said:
Naw it still vibrates just no led indication whatsoever. Holding down the power button only makes it vibrate and that's it, no display. I coulda swore I had like 50 percent right before I used my camcorder...weird.
I'll let it sit on a charge for a bit and see what happens. If I get this fired up I need to decide on rmaing it or not. Argh.
Thanks for the help....and to all...
Click to expand...
Click to collapse
No big deal, you were just out of battery and your charger is not working. Put you charger in a freezer for 2 hours and recharge your ATP 2 hours with It. problem will be solved after that.
TP cannot turn on without dock if powered off completely...
Happens when its shut off completely as in long press the power button. No matter how long I hold it to turn on it just refuses to turn on.
I plug it into the dock give the power button a tap and it turns on. Without the dock no matter what I try it just will not turn on.
Anyone have the same issue or is mine isolated and an exchange is in order?
onlinechi said:
TP cannot turn on without dock if powered off completely...
Happens when its shut off completely as in long press the power button. No matter how long I hold it to turn on it just refuses to turn on.
I plug it into the dock give the power button a tap and it turns on. Without the dock no matter what I try it just will not turn on.
Anyone have the same issue or is mine isolated and an exchange is in order?
Click to expand...
Click to collapse
I don't know if I'm having that same problem but my TP has a tendency to shut itself off if I have the keyboard attached and leave it sitting for a day or two. I have to push and hold the power button for it to come on. I haven't tried taking the keyboard off and hitting the power button.
onlinechi said:
TP cannot turn on without dock if powered off completely...
Happens when its shut off completely as in long press the power button. No matter how long I hold it to turn on it just refuses to turn on.
I plug it into the dock give the power button a tap and it turns on. Without the dock no matter what I try it just will not turn on.
Anyone have the same issue or is mine isolated and an exchange is in order?
Click to expand...
Click to collapse
Have you tried quickboot from the google play store it's free. That is what I use to shut down most of my Andriod devices.
Not sure this will help. Try a soft reset. With the tablet on insert a small wire in the hole near the SD card slot. Worth a shot at least.
fasthair
Will it turn on into the bootloader? Not sure about the Prime but on my Aria you press the volumn down and power at the same time. There are options there that might help. Be careful and I'm sure the experts here will chime in wether this would help or not.
fasthair said:
Not sure this will help. Try a soft reset. With the tablet on insert a small wire in the hole near the SD card slot. Worth a shot at least.
fasthair
Click to expand...
Click to collapse
I tried this but nothing happens. I thought it'd reset but nope still dark screen
theandies said:
Will it turn on into the bootloader? Not sure about the Prime but on my Aria you press the volumn down and power at the same time. There are options there that might help. Be careful and I'm sure the experts here will chime in wether this would help or not.
Click to expand...
Click to collapse
I tried this too...nothing happens too. No bootloader. However if I press the up button and power the backlight flash awhile then back in to the darkness. Wonder what that is for..
The weird thing is..I did not even explicitly turn off the prime...I always leave it in standby. It turns itself off after awhile of not in use. Anyone face that issue? And then I got to go running for a dock again because I cant turn it back on
Sounds to me like you ran the battery dead and placing it in the dock makes it think it still has battery. If the battery is completely run out it takes about 5-10% charge to get it to turn on. Seems pretty common among all my devices.
effezie said:
Sounds to me like you ran the battery dead and placing it in the dock makes it think it still has battery. If the battery is completely run out it takes about 5-10% charge to get it to turn on. Seems pretty common among all my devices.
Click to expand...
Click to collapse
Nope...battery for both is full..plugging in just the power direct into the tablet won't work either..it has to be the dock..
How long have you held the power button? I find that if you hold the power button down for an extended period it will turn on.
onlinechi said:
Nope...battery for both is full..plugging in just the power direct into the tablet won't work either..it has to be the dock..
Click to expand...
Click to collapse
I'm sorry to hear that. I'm on my 3rd Prime. The power button on the 2nd was different where you really had to search for it to turn it on. It worked but it was almost flush with the metal. This one's better but it seems like it's getting harder to turn on as the days go by. I find myself having to press a couple times to get it just right to turn it on.
I have heard several people complain about the power button but I think it was mostly that it was hard to find. You must have one that's not working too. My experience with RMA is give it 7 days once they get it and call every other day for an update. (They'll keep asking for 24-48 hours to get an answer) Keep notes because they are and one more thing, take pictures of how you packed it and the condition of your Prime. You never know when that might come in handy. Good luck.
I've installed DRH JB 4.1 successfully 2 months ago. It has been running nicely since then. Today I decided to upgrade the ADW launcher EX. It all went fine.
I left the tablet on the table. A few minutes later, I came back to find it remains off. I tried to press power button for a few seconds, w/ or w/o holding + or - down. Nothing happens. Plug in the power, nothing.
I connect it to my PC (did that as a step to install DRH JB 4.1). But nothing happens either.
What can I do now? Is it completely dead?
Thanks
I've cracked open the back and press the reset the button. It boots up but won't respond to touch screen, soft button or hard buttons. I reset it a few times and about to give up. Then I put the back cover half-on (not snapped), it somehow worked. It responds to hard button, soft buttons and touch screen.
I felt lucky but want to try more. So I reboot it. Now, it only respond to the hard buttons, but not soft buttons or touch screen. Feeling I no longer need the reset the button, I snapped the back cover on. Now it goes dead again.
Has anyone seen this before? Any loose end?
Thanks
I just had this happen to my tablet today. Installed CWM 5.0.5 (for BL 1.2), installed the new Paranoid Android ROM played with it for a few minutes, went back to install market, which worked fine, logged in to start downloading apps. Played some angry birds, exited, admired the tab for a few seconds, turned off the screen, and then set it down. plugged in to charger. unlocked screen, made sure apps downloaded, turned off screen again, set down.
10 minutes later, picked it up, tried turning on the screen and all I got was black. will not respond to any button presses or anything I do. I would rather not crack open the case as I just purchased it, but will do so if that is the only thing aside from sending it in for repair.
Hope someone has some advice or help. Did search the forums for other ideas on what to do, but it seems like the only way to make it wake up is the hard reset. Someone please prove me wrong! :silly:
camman85 said:
I just had this happen to my tablet today. Installed CWM 5.0.5 (for BL 1.2), installed the new Paranoid Android ROM played with it for a few minutes, went back to install market, which worked fine, logged in to start downloading apps. Played some angry birds, exited, admired the tab for a few seconds, turned off the screen, and then set it down. plugged in to charger. unlocked screen, made sure apps downloaded, turned off screen again, set down.
10 minutes later, picked it up, tried turning on the screen and all I got was black. will not respond to any button presses or anything I do. I would rather not crack open the case as I just purchased it, but will do so if that is the only thing aside from sending it in for repair.
Hope someone has some advice or help. Did search the forums for other ideas on what to do, but it seems like the only way to make it wake up is the hard reset. Someone please prove me wrong! :silly:
Click to expand...
Click to collapse
What you are having is a well known SOD that is caused by the Kernel we are using for right now. There are other options besides cracking the case and pressing the internal reset button. You can let the device drain its battery on its own. The best way I know of is to connect something that charges USB to the tablet so that the tablets power will die a lot quicker, MP3 player, Cell Phone or anything that can use a good charging up would be the quickest route. Then after plugging in almost everything and making sure that the battery is fully drained on the G tablet press and hold down the power button just to be safe and discharge what ever is left. Charge the Gtablet fully from red to green and then boot it back up and all will be good. Its a long process to take, but if you don't wish to open it up and drill the hole this is the alternative way of doing so.
redhonker said:
I've cracked open the back and press the reset the button. It boots up but won't respond to touch screen, soft button or hard buttons. I reset it a few times and about to give up. Then I put the back cover half-on (not snapped), it somehow worked. It responds to hard button, soft buttons and touch screen.
I felt lucky but want to try more. So I reboot it. Now, it only respond to the hard buttons, but not soft buttons or touch screen. Feeling I no longer need the reset the button, I snapped the back cover on. Now it goes dead again.
Has anyone seen this before? Any loose end?
Click to expand...
Click to collapse
Yup. That's most likely it. Loose ends. Check the cables going to the digitizer and the soft buttons.
rajeevvp said:
Yup. That's most likely it. Loose ends. Check the cables going to the digitizer and the soft buttons.
Click to expand...
Click to collapse
Is there any diagram/photo showing where to check? Would really appreciate it.
What would be cause that the hard button does not work (power, volume)?
Thanks
redhonker said:
Is there any diagram/photo showing where to check?
Click to expand...
Click to collapse
For your problem, start reading from this post onwards. Pics are here.
I decided to open gTablet again. This time, things just come back to normal. I checked every wire and connector visible, but can't find anything loose. I am afraid to snap the back cover back so I am leaving it loose and put it back to the case. My plan is to drill a hole on the back cover later to get access to the reset button. But I doubt whether that will really help.
I am checking the pictures against mine. All looks normal. Checked every visible wire and connector. Nothing seems to be loose.
redhonker said:
What would be cause that the hard button does not work (power, volume)?
Click to expand...
Click to collapse
redhonker said:
I decided to open gTablet again. This time, things just come back to normal. I checked every wire and connector visible, but can't find anything loose.
Click to expand...
Click to collapse
The symptoms point to a hardware problem. A visual inspection might not be enough.
Try pulling all the relevant cables out completely (at both ends), then plugging them back in again.
Then do a "Key Test" in CWM (under "advanced"). Post the key codes along with the keys pressed.
If all the keys don't show up, then get me a dmesg output:
Code:
C:\> [B]adb shell dmesg > dmesg.txt[/B]
You should also check that the cables don't have any breaks in them (flex the cable while doing the Key Test) or have their insulation stripped somewhere. This latter has caused some problems before.
I tried to tighten all the connectors.
All keys passed the test.
Keeping my fingers crossed now.
So one day my phone decides to not turn on. No clue what happens, pull it off the charger, then nothing. I try to flash stock hoping that would help but it would go into download mode or even acknowledge the fact that it's plugged in. After repetitively removing and putting back in the battery then plugging it in to get into download mode, I finally do it. I think the very first time I flashed to stock it just turned off halfway through. I kept flashing stock a bunch until it finally worked. I boot up, but it won't complete a full boot. I flashed stock again and here I am. It is perfectly capable of making a full boot, but tapping it with a medium amount of force immediately shuts off the phone. I checked and cleaned the battery contacts- nothing. But that was the only cause I could think of. I've tried other batteries and it's the same. I don't know what to do. I don't know why it's doing this. Any ideas? What can I do to fix it?
maybe a wire or some thing to do with you're power button has came loose.
Sent from my Half Baked Vibrant
dzee206 said:
maybe a wire or some thing to do with you're power button has came loose.
Sent from my Half Baked Vibrant
Click to expand...
Click to collapse
Power button? Why would losing connection to the power button make it turn off?
LiquidPlatinum said:
Power button? Why would losing connection to the power button make it turn off?
Click to expand...
Click to collapse
that actually happened to me a few years ago with my webos device.i'm just guessing what could be wrong, some thing had to have come loose or gone faulty...
dzee206 said:
that actually happened to me a few years ago with my webos device.i'm just guessing what could be wrong, some thing had to have come loose or gone faulty...
Click to expand...
Click to collapse
How would I check for that? I've taken it apart many times. I took it apart recently as well, and everything seemed fine
I would check to make sure everything is plugged in securely and if possible adb logcat while tapping the screen to see what the out put of the log. it may take a while to pin point the problem but honestly I don't remember how I fixed that issue its been so long I forgot.
Sent from my Half Baked Vibrant
dzee206 said:
I would check to make sure everything is plugged in securely and if possible adb logcat while tapping the screen to see what the out put of the log. it may take a while to pin point the problem but honestly I don't remember how I fixed that issue its been so long I forgot.
Sent from my Half Baked Vibrant
Click to expand...
Click to collapse
Will do. I'll let you know what I find
NOT a Boot Loop.. To be clear.
So today at Pax prime, i'm surfing reddit waiting to play EVOLVE (TOTALLY awesome) when a friend comes over to say hey. I put phone in pocket, conversation ends, I pull phone out, and its off.
I try to turn back on and nothing. I take battery out, put it back in and it instantly vibrates and does nothing else.. I try said approach about 800 times and nothing. I find that when i put battery in, its like as soon as the contacts touch it replicates the power button. So i try to boot into recovery by sliding battery in and quickly positioning my fingers on + and Home buttons, and in the upper left it says Recovery boothing.
Then nothing else happens.. I try downloading. This results in the downloading warning and what not, then gives me the option to + into downloading mode or the - to cancel. Then the screen shuts off. . Curious, I try this again, and before I finish reading the whole warning and all yellow text, it turns off again.. SO i'm like.. hmm battery. Charge for 6 hours and wait in insane lines. . . Go back to phone. Try downloading again... and same behavior.. This time instead of reading I hit + and it gets into DL mode then turns off... I repeat but faster and then faster and faster again, and it just turns off. I timed it and my phone will only stay actively on for 5 seconds exactly from the point of contact on the power source and the vibration as if the phone was turned on.
I cannot connect to computer to ODIN or do anything else to it to get it to behave for more than these precious 5 seconds...
NO idea whats going on. Any help would be greatly appreciated.
I'm running the Latest (stable?) build of SlimKat 4.4.4 build 7 with CWM recovery
Just bumping because cannot use phone. No backup. ALL bad.
Additionally, is there a way to hard reset your phone with out it turning on?? If that existed, that would make my day.. Like a reset button that I can just put a paperclip in.
Hundreds of similar posts, not unique at all, your power button is shorted out.
boomboomer said:
Hundreds of similar posts, not unique at all, your power button is shorted out.
Click to expand...
Click to collapse
Hey I really appreciate the reply. I have yet to find any other threads with similar issues but its definitely possible that I was not using the right search criteria.
Today I was driving to work and tried turning it on and it was like nothing was ever wrong... Its worked fine since then as well. So can a power button shorting out cause this behavior? Or is in the process of becoming completely shorted out?