Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Reb0rn said:
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Click to expand...
Click to collapse
Lmao
Sent from my C6806 using XDA Premium 4 mobile app
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
poisonsushi319 said:
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
Click to expand...
Click to collapse
I wish I had waited and got the lte version and insurance but it was looking like they weren't gonna release the beast for America. I hope now it'll be a quick turn around fix now tho. But considering getting the lte version with insurance.
Did you crack it from pocket pressure or something hit it? Was your phone screen facing outwards?
u misses out the most important thing ppl came to this kinda of post to see
everything u said was aleady clear by your title
so
we re all here to see,,,,
How did you break it ?
hutchins said:
Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
Click to expand...
Click to collapse
Just to let you know, while looking on the brando site, I noticed they had Z ultra replacement screens for $150.... Don't know their quality, etc... but I did see them...
I only have a Skinomi clear skin on mine. Front pocket, back pocket daily phone. Even the hood of my car dropped on it while using it doing a repair. No issues here pretty tough. Although I was sure I cracked it after that incident.
Yeah, I'm on the same boat.. How tf did it break?
alias3800 said:
Yeah, I'm on the same boat.. How tf did it break?
Click to expand...
Click to collapse
Had it in the pocket screen faced towards my leg in a squatted position (wasn't thinking and frustrated at the same time from work) and cracked it from pressure/flexing presumably since all cracks stem from single crack at edge. What's crazy is that it seems to still be cracking even though im not using it. Have pictures in tow.
Did you squat really low? or like sitting down position kind of squat? Did you feel the pressure on in your pocket?
I have the phone as well and I only have a gel case, but I'm always scared to sit down with it cause I feel a bit of pressure when I do.
I don't wear skinny jeans, just regular straight jeans.
just bought my 2 year insurance from sony.
poisonsushi319 said:
just bought my 2 year insurance from sony.
Click to expand...
Click to collapse
What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
I have insuarance for one year. Here, in Spain, there is one for 69 euros. I have it for my Note 2 also and they changed entire sceen to it, 225 euros if i had to pay but insuarance paid.
trooper1414 said:
What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
Click to expand...
Click to collapse
its 2 years, u have 30 days from purchase date. it covers everything except stolen.
Related
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Ouch.
Its repairable but its an expensive repair as entire screen + digitizer assembly needs to be replaced.
Parts are available: http://cnn.cn/shop/samsung-i9300-galaxy-c-26_1412.html
You might want to ask local Samsung repair centre for paid repair quote. Might be very close to the cost of part and might make better sense to get it done through Samsung directly.
didnt you use a case or screen guard? if so you did a big mistake you can take it for samsung service center and ask them to replace it, but they will charge for sure..
bala_gamer said:
didnt you use a case or screen guard? if so you did a big mistake you can take it for samsung service center and ask them to replace it, but they will charge for sure..
Click to expand...
Click to collapse
no cases available locally in canada and my case still hasnt arrived yet go figure ...
karkid said:
no cases available locally in canada and my case still hasnt arrived yet go figure ...
Click to expand...
Click to collapse
Really sad... its really expensive repair. I feel for you but there is no easy way out of this.
You've got a sexy wallpaper out there... mind sharing?
Sent from my GT-I9300 using Tapatalk 2
cracked SGS3 screen
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Click to expand...
Click to collapse
No, you have to replace the screen... there's a video on youtube how to dismantle SGS3.
Or, you could probably still get $400 for it on eBay. (If you're not the type who attempts to repair things on your own...)
Man I feel for you. I dropped my phone yesterday, it landed on it's face and has marks on the screen. The first thing I done was phone my insurance company and swap the details from my old s2 to this one .. I know I will do it again .
Sent from my GT-I9300 using Tapatalk 2
you didnt mention if the sreen was funtional, is it?
id just keep it if it was still functiional. it looks weird when off but barely noticeable in the pics.
just another opinion. of course if its non functioning that option isnt there lol
Damn s3 so breakable. I remember when i had s2 and note, it felt from my hands a lot of times and no scratches or broken display
I got a Squaretrade warranty for mine -- $69 for a year and covers accidental damage. (Doesn't cover loss or theft though...). They also charge a 99 dollar deductible, but that's still better than the almost $700 I paid for it to begin with.
A quick reminder, buying insurance on something after damaging it, then using the insurance to repair it *is* fraud, which is illegal, don't get us in trouble m'kay!
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Click to expand...
Click to collapse
the important question is who is the lovely lady?
SGS2 & SGS3 screen
Samsung used the Gorilla Glass for SGS2. But for SGS3, they used the Gorilla Glass 2 which is much thinner than on SGS2 that's why it's easily breaks. For me, I will stay on my SGS2.
looks like i'll be buying a case for mine seeing all these posts about screen breakage. but until I find the right case, at least i have 90 days of lost & damage protection from Amex!
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Click to expand...
Click to collapse
Yes, sell that crap phone and buy htc one x, which is much more durable
Sent from my Desire HD using XDA
Screen damage is not the end of the world.......i have been looking at tear downs for the SGS3 and they are pretty basic, even replacing the screen ( which will prob end up costing where abouts of 249 dollars) but that over trashing a new device. i have dropped my sgs3 3 times in the last week and the silver bumper looks Hella Ratty, but my screen is perfect.
i am going to buy a replacement screen as the housing and the screen are joined together, or else i would really need to do some heat gun and gental pulling of the screen to get it out of the housing. but its not hard yall.
if your screen is cracked and you dont have warranty, maybe a screen is the way to go. all you need is small screw driver and a flat metal/plastic peice to pull of the board connections.
Nece228 said:
Yes, sell that crap phone and buy htc one x, which is much more durable
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
Posts like these are what starts it all. Do not come in trolling this section.
---Jay--- From the Nexus
kicker1925 said:
Samsung used the Gorilla Glass for SGS2. But for SGS3, they used the Gorilla Glass 2 which is much thinner than on SGS2 that's why it's easily breaks. For me, I will stay on my SGS2.
Click to expand...
Click to collapse
are you serious? with gorilla glass or gorilla glass 2, theres always the risk of cracking the screen when it falls on a hard surface. you cant be serious that thats the reason why your sticking with your s2
Go to a mobile phone repair shop.
Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
simon2k10 said:
Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
Click to expand...
Click to collapse
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
nellycruzz said:
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
simon2k10 said:
ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
Click to expand...
Click to collapse
Well u cannot lie and say that u have all these issues especially when u clearly don't and only want a new one cuz of your screen. Its called a screen protector and a otter box. That's your own fault and if u lied to them about issues they will try to duplicate the issues and will only attempt to fix anything they may see. Quite pathetic to lie to get a new one cuz u weren't prepared for your adventure .
Sent from my SAMSUNG-SGH-I717 using xda premium
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
akafred said:
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
Click to expand...
Click to collapse
Ditto that. A Zagg screen should fill in the scratches and make them almost invisible and prevent further scratches. Also, comes with a lifetime warranty.
I've dealt with Samsung warranty over charging port/cable issues and they sent me a new device rather than a refurb. I retained my own S-Pen, Battery, and sim card. You can send them your phone for whatever reason you want, but once they get it and realize that you just wanted a new device cause you scratched your screen they will most likely charge you for the device.
I agree that you've really got to look at yourself as the cause of the problem. You could have gotten a quality screen protector for minimal cash, and if you can afford the phone and service you can afford to protect it.
Why even take your phone camping? You should never take a phone like the Note camping with you. Keep a backup flip phone and slide your sim in while your camping. People camp to get away from the world not to bring it with them. Also if your gonna cheat Samsung cause you made a mistake and messed your screen up, you will probably never learn your lesson. Buy another Note or deal with your mistake after all Samsung did nothing wrong. Its your fault not theirs. Not only is it lame and dishonest its a crime to scam for free property. Scratched phones are not covered with warranty, but real malfuntions are so I guess your outta luck.
Front Apoita
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
simon2k10 said:
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
Click to expand...
Click to collapse
Just because it's gorilla glass doesn't change the fact that you're careless. I don't use a screen protector either, but then again my note always has a dedicated pocket. Gorilla glass isn't diamond, if something has a higher hardness rating, it will scratch the screen. Plain and simple. Pay for the repair or get a screen protector to fill the scratches in. It's your fault. Samsung will replace phones for manufacturers defects, but the screen scratches will take precedence over the other issues, as those aren't manufacturers defects. Take it as a lesson learned, you pay for expensive ****, so take care of it like it's expensive ****.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Gorilla glass is very weak. The only screens I have scratched or broke were gorilla glass.
For $200 Samsung will replace your front glass, LCD, and digitizer. It is one unit. They will fix your other issues for free by flashing a basic stock rom and recovery, then see if you have bad hardware. It will take ten days. Call them.
Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Replacing the S3 screens are pricey, I'd stick with the scratch until you do some serious damage.
It is inevitable the phone will get scratched at one point so I find it hard to believe someone would pay to have a whole screen replaced based on one scratch, you must be crazy!
If the scratch is that annoying get a decent screen protector and you won't be able to see it.
It would be very expensive. The front plate, digitizer, and amoled screen are bonded in one piece and the assembly is sold at ~US$200 in Ebay.
check out this thread .... its a must read for all s3 users with damaged glass ...
http://forum.xda-developers.com/showthread.php?t=1890708
kobz1973 said:
check out this thread .... its a must read for all s3 users with damaged glass ...
http://forum.xda-developers.com/showthread.php?t=1890708
Click to expand...
Click to collapse
I'm not sure, it looks like the front plate and the digitizer are totally inseparable http://www.youtube.com/watch?v=es8gezSdKv4.
Good luck to OP anyway.
Well where I live its costs about 310$
..so I hope I dont break mine
Sent from my GT-I9300 using xda app-developers app
ABC_Universal said:
I'm not sure, it looks like the front plate and the digitizer are totally inseparable http://www.youtube.com/watch?v=es8gezSdKv4.
Good luck to OP anyway.
Click to expand...
Click to collapse
i beg to differ ... did u check out the link to thread i posted ... already a few success stories there ...
and check out this video from about 8mins in, and you can clearly see the glass comes away separately ...
http://www.youtube.com/watch?v=W5IPaCPaY_0
kobz1973 said:
i beg to differ ... did u check out the link to thread i posted ... already a few success stories there ...
and check out this video from about 8mins in, and you can clearly see the glass comes away separately ...
http://www.youtube.com/watch?v=W5IPaCPaY_0
Click to expand...
Click to collapse
Just read, and see that you are about to do the same. Good luck to you as well.
Yet I think the person in the video didn't peel off just the glass but the glass together with the digitizer, which is slightly tinted as seen in http://www.youtube.com/watch?v=es8gezSdKv4.
The cheapest and best solution is to use a mirror screen protector. It will hide your scratch when phone is off.
When Screen on you will not notice it.
I'm sure I have read a thread where someone got it replaced at car phone warehouse for £80ish, not sure how true that is as it does seem very cheap for the job. Worst you can do is ring them and ask for a quote and them tell you this ain't true.
I have insurance which would cost me £25 excess through my bank so not really looked into costs of getting things replaced, but I have taken apart a lot of phones in the past and they are getting much harder to replace things like glass on its own. As said above it would have to have digitizer, which is pretty costly to purchase.
Sent from my GT-I9300 using xda app-developers app
Terpsi said:
Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Click to expand...
Click to collapse
you can buy the unit for £150 and follow a youtube video on how to replace, or pay between £175-£225 for a full repair.
I took mine to a Samsung repair centre on a Saturday and had it fixed within 30min, paid £215 but just wanted it done.
The glass and the digiizer are glued together so the whole unit would have to be changed.
jayc1980 said:
I'm sure I have read a thread where someone got it replaced at car phone warehouse for £80ish, not sure how true that is as it does seem very cheap for the job. Worst you can do is ring them and ask for a quote and them tell you this ain't true.
I have insurance which would cost me £25 excess through my bank so not really looked into costs of getting things replaced, but I have taken apart a lot of phones in the past and they are getting much harder to replace things like glass on its own. As said above it would have to have digitizer, which is pretty costly to purchase.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Its 80 snoops for s2 in CPW, 160 for s3 as far as i remember ...
HERE IT IS .. The Video tutorial ..
http://www.youtube.com/watch?v=aZuiCsAtThw&feature=player_embedded#!
Samsung galaxy S4 Front Glass Repair in UK
Terpsi said:
Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Click to expand...
Click to collapse
Hi
If the screen still functions and the touch is working properly you can just change the glass face but you will have to be real careful as doing it yourself without the right equipment is risky and you can end up without a screen working at all. the whole screen that is currently on the phone will be completely sealed to the phone so it is a slow process to remove it and you can end up pulling the digitizer off the lcd and again this is not fixable if this happens.
also the finish will not be as good as the original without the right type of liquid glue to go back between the glass and digitizer.
at the end of the day you are better off sending it to someone who does it a lot and has all of the gear to do it, as you will get a better finish at the end.
Mod edit: Removed..
The ZU is nearing its 2 year birthday, I've had mine for about 8 months now. So far I have been more than happy with it, although I do have to say I'm quite disappointed with the build quality. To be more specific, the paint job of the aluminium/plastic parts. It literally starts to fall off/rub away, whereas I still baby my ZU. This puzzles me and tells me there is nothing brushed about the 'aluminum (is it plastic?), just an ordinary paint job. Also, I've noticed that the material is rather weak, getting dents easily.
What is your experience concerning the wear & tear of this device?
I must agree that the paint of the aluminium parts is rather weak, my 5 months old ZU already got some of it torn. In addition it gets easily bended, when I put my phone on a table or sth the right bottom corner is like 1mm over the surface. And it scratches a lot, especially the back, seriously I'm only putting it in or from the pocket with no keys or anything and it looks like some really angry cat wanted to play with it. However the front is untouched, despite using pencil a lot to navigate, but the oleophobic coating have gone just after a month and because of it random touches appears. Aparr from these, I have no complaints and sorry for my English, not my native lang
Regards
I bought my second Z Ultra today
The screen on my July 2013 ZU broke with my thighs pressure while I was driving. I thought it was safe but it cracked.
Service centre in India wanted Rs. 10400 to replace screen. Grey market Rs. 8000. And it would lose waterproofing after replacement. New Z Ultra is Rs. 18500. So I bought my second ZU today (Feb 15 make)
Last time a Leather cover was given free but this time its DK30 magnetic dock which is good. I will keep check on price for screen and when it drops I will replace my broken ZUs screen and gift it to my wife who is using my old Note 1
My new ZU is on 4.4.4 so I am thinking if I should upgrade to Lollipop or not. I dont like Lollipop. I used it on Moto E2 and it looks crap.
I have two Ultra and both are in mint condition. No scratches, nothing. Not a single noticeable defect. They move along in cases but still. Have not experienced any denting or anything else that would put them in a worse position so I am perfectly happy with the quality.
I think mine is just over a year old now
Tons of scratches on the back, and some on the front (i don't use a case or screen protector)
I've got it running the latest slimkat and I've got no complaints with regards to this OS
Might be moving onto the Samsung s6
I use a book style cover to protect mine, and it's still in quite good condition. I reckon on having to buy a new cover every 4 months as the plastic frame which holds the ZU cracks or breaks, particularly at the corner where the USB socket is present and there's not enough plastic to be strong.
There's a ding on the corner near the USB connector where I dropped it and the case's missing plastic wasn't able to protect it.
I haven't removed the anti-shatter plastic film on front or back. You can't see the fine pattern of scratches on the front when the phone is turned on. Sometimes I clean the screen with a slightly damp towel, and if I rub hard it polishes out the scratches a bit.
Battery life is still good, I don't think it's diminished too much. Sony have always had good battery technology (apart from when they had exploding laptop batteries!).
Overall then my XZU has been a good phone and I've had good value out of it as I use it all the time - I don't have a tablet, I go straight for a laptop if I need to do proper work.
The XZU is my phone, ebook reader, email reader, news reader, podcast & music player, GPS mapper, instant messaging console (G hangouts), shopping assistant (checking prices in shops with barcode scanner), movie viewer (netflix), chromecast controller (netflix) and occasionally acts as a game console.
My backplate cracked so I used the extended warranty I bought with the phone to fix it.
Sony said they couldn't replace it because its discontinued so they bought out my warranty and phone for the total amount I paid. So I got a free ultra basically.
I fixed the backplate myself. I'd really like to fix the faux aluminum edges. They sell them online but u don't want to go in blind and dissect my phone.
Almost mint here (everything is perfect except that the screen ASF is shinning just a little less than the back one) after eight months. I have two cases, the plastic one I use 95% of the time and the Krusell leather book one that I only use when I think I need an extra protection.
USB protective flap
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
I put screen protector on my replacement XZU when the one I purchased was replaced under warranty. Only problem is stuff building up in the cracks; dirt, dust, etc. builds up in the cracks of the body, and I HATE that. I also have the ? lens attachment case that I leave on all the time, where the two upper corners have cracked off.
Sent from my C6806 using XDA Free mobile app
gauthamsv said:
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
Click to expand...
Click to collapse
I don't think you have to dissect your phone for the USB flap only.
Just buy a new one on eBay and replace it by fitting the string attached into its hole. ?
Edit: to stay in topic, my Ultra is a D1 unit, exchanged like one month later for another brand new under warranty, and it's been y daily driver since.
Paint have come off of 3 out of 4 corners, but other than that, the phone is pristine.
You should see my old GS3 (which now has my mother in law): all plastic-aluminum-painted edges are broken in several points, there's no paint on the on/off button anymore, plastic back cracked... ?
Overall, I'm super happy and my phone is still as elegant as was when I first opened the box. ?
My screen got hairline cracks twice. Sony repaired it free under the warranty. I also purchased 3 off ebay with cracked screens for under $100 each. I got them repaired through sony for free. $$$$
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bigl34461 said:
My screen got hairline cracks twice. Sony repaired it free under the warranty. I also purchased 3 off ebay with cracked screens for under $100 each. I got them repaired through sony for free. $$$$
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Ahahah this is super cool! I wonder how did you manage to have them exchanged without warranty???
fastest83 said:
Ahahah this is super cool! I wonder how did you manage to have them exchanged without warranty???
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The phones happened to still be under warranty. When Sony asked for the receipt I just showed them the ebay receipt. I didn't think they would repair it, but they did......4 times....?
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bigl34461 said:
The phones happened to still be under warranty. When Sony asked for the receipt I just showed them the ebay receipt. I didn't think they would repair it, but they did......4 times....?
Sent from my C6806 using XDA Free mobile app
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That's not only luck, you're the luckiest man alive when it comes to warranties...!
I mean, like 8 out of 10 have all kinds of problems with warranty, you're the live exception! ?
gauthamsv said:
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
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the usb flap is one easy replacemnt. just pull out the existing one neatly just a little pressure, make sure to hold the extension plastic that connects to the flap rather than the flap itself. When you get the replacement just insert the new replacement the same way you pulled out the old one:good:
adilovesrolls said:
the usb flap is one easy replacemnt. just pull out the existing one neatly just a little pressure, make sure to hold the extension plastic that connects to the flap rather than the flap itself. When you get the replacement just insert the new replacement the same way you pulled out the old one:good:
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I ordered the flap of eBay and replaced it as per your instructions. Jiffy - my ZU is back to being new. Thanks!
Have been using Z Ultra for almost 1.5 years now but this is my 3rd Ultra. First one was silver color and I used it for about a year and since the paint in the side had peeled off, sold it and bought Lumia 1520 but screen was not upto my satisfaction (Size-wise), so again bought Z ultra Black color. Unfortunately, within a week, my kid threw moto360 and it fell on the ZU screen, it cracked and touch is not working (Thank God, nothing happened to Moto360). I Checked with Sony as it was hardly a week old but since it was physical damage, they said it will cost around $200 to replace the screen
Instead of that, I went and bought a new one for around ˜ $250 during Christmas offer. It has slight scratches on the back as I dont like to use back protection while the front is in pristine condition. Eagerly waiting for p8Max/LeTV Max now, provided it is in my budget!
cashif said:
Have been using Z Ultra for almost 1.5 years now but this is my 3rd Ultra. First one was silver color and I used it for about a year and since the paint in the side had peeled off, sold it and bought Lumia 1520 but screen was not upto my satisfaction (Size-wise), so again bought Z ultra Black color. Unfortunately, within a week, my kid threw moto360 and it fell on the ZU screen, it cracked and touch is not working (Thank God, nothing happened to Moto360). I Checked with Sony as it was hardly a week old but since it was physical damage, they said it will cost around $200 to replace the screen
Instead of that, I went and bought a new one for around ˜ $250 during Christmas offer. It has slight scratches on the back as I dont like to use back protection while the front is in pristine condition. Eagerly waiting for p8Max/LeTV Max now, provided it is in my budget!
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I'm with you there, don't rule out the Mediapad X2 either There is a plastic film on the back, which you can easily peel off. Try it out You can stick on a tempered glass sheet on there easily afterwards.
gideonMorrison said:
I'm wait you there, don't rule out the Mediapad X2 either There is a plastic film on the back, which you can easily peel off. Try it out You can stick on a tempered glass sheet on there easily afterwards.
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Thanks but wouldnt 'Sony' logo come off as well if I were to remove the plastic film?
I dropped my tablet and cracked the glass on the display. Besides the crack in the outer glass, the display and touch input both work just fine.
I've noticed replacement glass on Amazon for about twenty bucks. A local repair place says that doesn't do the job; the display needs to go to a place that can refurbish the display and laminate new glass, at a cost of about $175 USD, with another $110 for the shop to remove and replace the display.
Is this legit? If it really is that complicated, does anybody know of a reliable shop that will just do the whole job my mail, hopefully for less money?
Thanks.
rlmesq said:
I dropped my tablet and cracked the glass on the display. Besides the crack in the outer glass, the display and touch input both work just fine.
I've noticed replacement glass on Amazon for about twenty bucks. A local repair place says that doesn't do the job; the display needs to go to a place that can refurbish the display and laminate new glass, at a cost of about $175 USD, with another $110 for the shop to remove and replace the display.
Is this legit? If it really is that complicated, does anybody know of a reliable shop that will just do the whole job my mail, hopefully for less money?
Thanks.
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Your better of selling the tablet and taking the hit and pick up a new one, as it's a huge job replacing the glass only!
Also, the screens alone are £300+ and you can't get any local shop to replace the glass only, as you need specialist tools it's no small task but if you’re looking to repair it, the quote you been quoted is pretty fair!
I know it’s too late but why on earth didn’t you purchase a case for your tablet? I’ve got the supcase on my Tab S6 LTE amount of times mine has gone flying across the room I would have had a shattered display and shattered rear glass but thanks to the case not a mark or crack!
N1NJATH3ORY said:
Your better of selling the tablet and taking the hit and pick up a new one, as it's a huge job replacing the glass only!
Also, the screens alone are £300+ and you can't get any local shop to replace the glass only, as you need specialist tools it's no small task but if you’re looking to repair it, the quote you been quoted is pretty fair!
I know it’s too late but why on earth didn’t you purchase a case for your tablet? I’ve got the supcase on my Tab S6 LTE amount of times mine has gone flying across the room I would have had a shattered display and shattered rear glass but thanks to the case not a mark or crack!
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I have a case. It was a hard drop.
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Sorry for you. In case it is only a single crack - have you thought of only putting a protective glass above it? That way it is sealed and might be less visible. Maybe you want to share a picture.
corwin_amber said:
Sorry for you. In case it is only a single crack - have you thought of only putting a protective glass above it? That way it is sealed and might be less visible. Maybe you want to share a picture.
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The crack is almost invisible and I can't even feel it, but it's annoying that it happened. A local repair shop is sending the screen in for refurbishing when they have several orders lined up.
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UPDATE: Sending it directly to Samsung turned out to be the best option. It was a total of $280, including an upgrade to two day shipping.
I dropped it off at UPS on Friday, it was received on Tuesday, and I got a notice that the repair was completed today (Thursday, Christmas Eve). Even with holiday delays, I should have it early next week.
At that rate, it's about the same price as a year of carrier insurance + deductible.