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It may be hard to see in the picture, but my phone has streaks or ripples inside the screen. I noticed the problem day one before putting on a screen protector. Does anyone else have this issue or do I have a defective device?
If you're referring to the pyramid looking shapes "underneath" your screen that you can only really see from a side angle...that is what allows you to see the 3d images...if you're not referring to those...then we need a better pic, because there's too much going on in your current one to tell what could be a flaw
Ericj09 said:
It may be hard to see in the picture, but my phone has streaks or ripples inside the screen. I noticed the problem day one before putting on a screen protector. Does anyone else have this issue or do I have a defective device?
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It's tough to see exactly what you mean, but I think I see what you're talking about. The flash reflection makes it difficult to see. Anyways, if it's not the screen protector causing it, then I'd probably say it's defective. I have no flaws or blemishes in my screen at all. I'd take it to Sprint and get it checked out.
normal...stop looking at your phone in unusable angels under bright lights and you should be ok and never see it.
I do apologize for the lousy pic. I was reading about the 3D tech in the screen and understand that is there. Instead of my screen being solid black when it's off, it has random marks that kind of look like stretch marks. In a dark room its unnoticeable however at work(where it's bright as crap) I can actually see the lines while the screen is on. Couldn’t find any info on this anywhere.
I had the same thing on my first E3D and the guy at sprint thought I was crazy. You can only see them at the right angle so they are not noticeable 85% of the time. When I got my hands on a second E3D and held it just right the guy saw the same thing and did a return. No problems with the screen on my new one.
Mine is evident at any angle. I hate to complain, but I'll have this phone for over 2 years so I think I'll convince my sprint store to trade it out again. First one had large dust, dead pixels, majorly tilted screen. For me if I didn’t notice it all the time at work then it wouldn’t be an issue, but I do.
My friend had **** appear under his screen.... I want to say it looked like liquid, but it was very uniform and the water sticker things had not been tripped. it could only be seen under bright light such as the sun. Needless to say he returned it, the store employee said he had never seen it before.
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The original EVO had those ripples as well.....I happen to think thatsthe gorilla glass on the top.....I noticed that a long time ago with my OG EVO.....and I had 5 of em LOL......but yeah....not.doubting ya Vin.......but remember that from before.....
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reverepats said:
The original EVO had those ripples as well.....I happen to think thatsthe gorilla glass on the top.....I noticed that a long time ago with my OG EVO.....and I had 5 of em LOL......but yeah....not.doubting ya Vin.......but remember that from before.....
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Slightly, but nowhere near as prominent and uniform as with the 3d. You had 5 bad phones homie!
Thanks guys I appreciate the feedback. I researched all over the internet and could not find a reasoning behind these so called water marks or stretch marks under the screen. It must have something to do with the way HTC melds the screen together. Anyway I'm going to the sprint store today to see if they will work with me as it is obviously a defect. Seems to be an extremely rare issue so far or no one has noticed. Unfortunately for me where I work we have very bright lights so I noticed it right away. As with any product there seems to be a few bad batches of these phones out there. Hopefully number 3 will be near perfect.
Here's a slightly better pic
Perhaps you could clean the screen and then post a fresh pic. I'm having a difficult time discerning smudges from what you're referring to.
Do you have a screen protector on your phone?
Me and 3 friends have 3d's. Every one has the same thing, if you look at them from the side, almost 90 degrees, you can see a texture to the glass, and it almost seems like you would be able to feel it, but I believe its just the gorilla glass resin.
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SAShady said:
Me and 3 friends have 3d's. Every one has the same thing, if you look at them from the side, almost 90 degrees, you can see a texture to the glass, and it almost seems like you would be able to feel it, but I believe its just the gorilla glass resin.
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We discussed those textures (see my first post in thread), but those are not what he's referring to
The screen was totally clean in the new pic. Yes I have a stick on screen protector and it has no effect on my problem. I realized I couldn't whipe the streaks out before I put it on.
Vinchenzop said:
Slightly, but nowhere near as prominent and uniform as with the 3d. You had 5 bad phones homie!
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lol.....I KNOW IT SOUNDS EXTREME, but i got my first one since launch...so yes, thru all the time up till i got my 3D i had 5.....i know 2 i dropped in paint at work....woo-hoo....LOL. hmmmm, i dunno it seemed to me that the ripples looks the same on both, but hey, i could be wrong.
EDIT....and im talking about the ripples....not scratches..i dont think scratched would be there by default
I would take it in. I can clearly see what you're talking about, and mine definitely doesn't have any kind of vertical streaking like that.
Okay, if the screen was clean in that last pic, I think I see what you're talking about now. The darker lines that almost look like a fingernail drew them? And you're sure they aren't between your screen protector and the glass? I'd take it back, that's not right.
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Unfortunately my OCD kicked in and I returned my first EVO LTE as it had peace of dust under the screen and slight light leakage at the bottom. Other than that my screen never had any flex or ripple issues and I am regretting that I took it in for an exchange!! My 1st exchange unit had a pixel that was stuck in the on position and had seriously bad LCD ripple effect. Took that back to a different Best Buy and the second exchange also has this same LCD ripple effect. It is most noticeable on black screens if you lightly press around the sides like you are scrolling up and down a web page. It can also be scene on the home screen. There are several videos of a One X having this issue. Example: http://www.youtube.com/watch?v=1DmLNSiNT24
My question is, how many people have this issue? I am crossing my finger and hoping I can get a unit again that doesn't as I truely am pleased with the other aspects of this phone and can deal with the other small little hickups of a new product launch.
I have none of this.
my OG Evo had this after I replaced the digitizer. i assumed i did something wrong since the one before it did not. no issues on my lte
Limited sample of responses so far, but seems to be looking more positive than I expected it to be!
Maybe I have a better chance of my next replacement not having this issue than I thought! I hope it was just a bad batch for this area and the next shipment will be better!
Had same ripple issues
Hi..well I got my evo lte on a pre order. I ve had all the evos thru the last couple years and the LTE is a very good phone. I noticed the exact same thing,when I would gently push or tap on the screen it would have clothes of light that we're very bad,and on black screens that was even worse. I called sprint and they told me to go to a store to exchange it. I went to the store and the manager was awesome we sat down and he brought out 5 brand new EVO LTE s for us to try. At his amazement they all were as bad if not worse then mine on the ripple effect. I have a galaxy 2 touch and when we pushed on that screen no matter how hard it showed no signs of light bleeding or rippling at all. He didn't know what to tell me but did they say the screen on the htc should not do that at all and it might be a bad batch. To me it seemd the glass on the LCD screen didn't bond well with the glue they used,and when you pushed or tapped it would go down into the LCD screen. I know when you push directly on a LCD tv,computer screen it will give you the same similar effect. I called sprint and told them I was returning the phone and the lady in the return department told me she has had a few calls about people wanting to return the phone because of this issue. I really like the LTE,but couldn't put up with the screen issues. I am going to wait till the galaxy 3 comes out and also by then check out the EVO lte again to see if the problem has been fixed.
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
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ckoadiyn said:
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
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From my experience I am not applying any more pressure than I would use normally. That is the only reason I noticed it. I was typing in my numerical pass code on a black screen and saw the ripples. I then did further investigation. The video might not be the best reproduction of how you get the problem under normal use, but it does show what the problem looks like. My first phone I actually used more pressure on trying to figure out what the dust spot was and never had this issue occur so had no clue what I would run into with an exchange. This is a production issue on some LTE's and One X's. The below comment was posted in an article on the One X in April. I just think some phones are much more noticeable than others and who knows what this issue will turn into over the life of the phone.
Source: TechnoBuffalo
"Three separate models provided by HTC, and one by network Three, produced the issue, CNET UK said, meaning it may potentially be widespread. However, Daniel Hundt, creative director at One & Co., HTC’s design consultancy, said the company would never “let that ship.” Hundt added, “maybe this is not a shipping build,” referring to a unit CNET UK writer Natasha Lomas demonstrated the issue with.
TechnoBuffalo’s own Jon Rettinger and Todd Hasleton didn’t notice the issue when reviewing the One X, and chances are good the average user won’t either. The device really is one of the most beautiful phones out there. It also provided the best Android experience we’ve had yet, so this “screen flex flaw” issue shouldn’t deter folks from picking the device up. Still, we reached out to HTC for comment, and will update as soon as we hear back"
http://www.technobuffalo.com/companies/htc/htc-one-x-may-be-plagued-by-minor-screen-flex-flaw-issue/
This is not something that will push me to an S3 though!
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
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ckoadiyn said:
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
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Yep, glue on this current phone has the screen slowly getting white. Started out kind of yellow and now most of it is white with the bottom section still a little yellow. Going to give it till Friday to see if anything improves and if not I will test out the new shipment at Best Buy and try my hand at another exchange.
Update:
Went back to Best Buy and we opened up and looked at 5 different phones and EVERY single one of them had this issue. Some worse than others, but it was still apparent.
Not giving up though, trying a different store today to see how that works. I know my very first phone did NOT have this issue, just had a small speck of dust and slight light leakage..... I SOOO wish I had that phone back! Should have never returned it.
Update on my OCD - LCD Flex Issue:
5 Different Best Buys in two different states. Every phone I have tested had this issue to some extent (18 different phones tested). Some worse than others. I now believe my original phone had the issue, but was just less noticeable. Also, the screens normally do start out with more of a yellow tint from the glue. This mostly goes away after a few days of high brightness use, but sometimes a slight yellow band at the bottom remains. I think HTC doubled up the glue to help with the light leakage issues they are known for in the past.
Current phone has white balance closer to a pure white than a light yellow. (no yellow band at bottom either. This screen still has the flex issue but needs medium/medium heavy pressure to see on a black screen. I should never have to press that hard on anything to ever notice it. I am almost perfectly happy now, only bad thing is it does have one stuck pixel at the top of the screen (can't be seen on Pink, Red, Blue or Black, but is apparent on Yellow, Light Blue, Green, White and Gray). Would have never noticed it without the dead pixel test. I would rather have that than have it sensitive to the flex issue and any yellow tint to my white screen.
So, if you have not noticed the flex issue, then DO NOT look for it or try to reproduce it. You will most likely find it. Not a show stopper and should not be reproduced under normal use (Except for the few bad eggs that are really sensitive).
Hey guys, I recenty activated my backup 3D because my primary somehow got a deep scratch in the screen (so much for gorilla glass...) the phone is brand new and had hboot 1.5 and got it downgraded to 1.4. Well on the stock I noticed a brighter portion of the screen and it looks almost like a bubble, the middle of the screen looks great but when using a app with a dark background there is a bright ring around the whole edge of the screen (maybe .25 inches around the whole screen) and I am not sure what to make of it. Has anyone else had this kind of problem?
I had this problem on my evo 4g, although it doesn't pose any sort of issue with the phone, its a stress mark. They occasionally happen in your pocket where something has pushed down on the screen.
Other than it being an eye sore, there's nothing wrong with the screen.
(Sprint store informed me in my situation that since my screen was too perfect they would only replace it if I was OK with having a sub-par used screen with scratches.
No Fox you can reemplace screen to Fox however actually uf it os too annoying
Hit the thanks Button if i Helped
Dubs devious said:
I had this problem on my evo 4g, although it doesn't pose any sort of issue with the phone, its a stress mark. They occasionally happen in your pocket where something has pushed down on the screen.
Other than it being an eye sore, there's nothing wrong with the screen.
(Sprint store informed me in my situation that since my screen was too perfect they would only replace it if I was OK with having a sub-par used screen with scratches.
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Not sure how that's possible because it is a new phone and has never been activated. Kind of sucks because I am very OCD with my electronics and that scratch in my other screen came from no where and it really pisses me off... Guess I just have to live with it or go back to the scratched screen.
I thought this phone had Gorilla Glass? I never had a screen protector on my OG Evo and that thing went through hell without a single scratch...
I thought the same thing about my evo 4g, apparently it just happens. My 4g was only a week old when it happened.
I'm so OCD about my phones they have a dedicated pocket that nothing else goes in to, I wont activate my phone without a screen protector, and I wont go more than a week without an otterbox case lol. Stress marks were a mystery to me as well
So I know that htc went with a new method of screen the "zero gap". But I heard some people are getting black specks under there screens is this still happening for those who just bought the phone or exchanged ? I'm wanting to buy one but I don't want to through that drama that I did with apples iPhone 4s after 4 replacements have a decent screen!
Zero gap is great and I drive in a dusty ass truck 10 hours a day and every phone I've had got dust under the screen with in the 1st week. This phone hasn't and i think the people who have a specs under theirs has to be from the time of build or an actual dead pixel.
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That's what I meant if a new purchase one had any dust from manufacture. But it's awesome to know thy no dust build up from day today usage. Thanks for the information much appreciated
I've had my phone for a week now and the only dust I have on the screen is from factory build. I don't plan on exchanging it because rarely doci get a phone that has no problems. The spec of dust is tiny and I don't see it unless its a white blank screen...and even then i have to look for it. My screen does have two dead pixels but the time I've seen them is with the brightness set to Max in a pitch black room and a perfect black sfreen. Even then I had to hunt for them. So given the fact i had to search that hhard for them ii call it a pass. (Yes this is how anal I am with my phones)
OK thank you very much so yours came with dust under the screen ? And when you say small like pen point size or smaller.
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My first phone had dust under the screen from the factory -- it covered about three or four pixels, and was clearly lint or something like that. No problems with the replacement phone.
I love my dear Rezound, as it has helped me so many times, and maybe might've even saved my life at one point. I am the only 1 out of 5 lines who is not tied down to a contract and does not have a Samsung Galaxy S III or Note 2, because I love this phone that much. But the problem is, after 6-7 months after I got it, it fell down on the concrete sidewalk and cracked the screen. It was only two really small hairline cracks, so I didn't think anything of it, only the occasional annoyance that I dropped it whenever I watched a YT video. I was fooling around with a bunch of my friends, and it fell out of my pocket, now the screen's broken to the point where if I touch it, I can sort of like...feel the screen being pushed down. The touch screen still works, and I'm planning to get it replaced at a local mall sometime this month. So I was wondering...if the store rips me off and uses just a cheap screen, will the display be bad? Will I not get that same, cool, color as I did when it wasn't broken?
TL;DR if a store that fixes phones uses a low quality screen, will the colors not be the same as it was before?
Sunggi said:
I love my dear Rezound, as it has helped me so many times, and maybe might've even saved my life at one point. I am the only 1 out of 5 lines who is not tied down to a contract and does not have a Samsung Galaxy S III or Note 2, because I love this phone that much. But the problem is, after 6-7 months after I got it, it fell down on the concrete sidewalk and cracked the screen. It was only two really small hairline cracks, so I didn't think anything of it, only the occasional annoyance that I dropped it whenever I watched a YT video. I was fooling around with a bunch of my friends, and it fell out of my pocket, now the screen's broken to the point where if I touch it, I can sort of like...feel the screen being pushed down. The touch screen still works, and I'm planning to get it replaced at a local mall sometime this month. So I was wondering...if the store rips me off and uses just a cheap screen, will the display be bad? Will I not get that same, cool, color as I did when it wasn't broken?
TL;DR if a store that fixes phones uses a low quality screen, will the colors not be the same as it was before?
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it depends on the service at the store. If they charged less than $50 to replace it. 9 times out of 10 it was just the glass.
if it was more. then they did replace the lcd. A lot of the times they will buy OEM but you do have the off chance of getting a China knock off.
tl:dr it is quite possibly they did replace with a bad lcd. Most places offer a warranty on it so i would go talk to them.
If just the digitizer is cracked and not the LCD, then they should just replace the digitizer and all the colors and richness will remain. The only Rusk is dead spots on the touch screen which if its a reputable store should have some kind of warranty I would think.
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