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Hey everybody.
My girlfriend is having a terrible problem with her new Xperia Go. It's running the latest Stock Firmware and Kernel without Root and every time she gets an incoming call, the phone won't react for about 15 seconds and then a FC Popup appears. This happens as soon she tries to answer the call. We rebooted it and it worked as it should after a fresh boot, but as soon she uses apps like Whatsapp, Facebook and so on, the problem persists and it's kinda of frustrating. A smartphone should be able to handle those things and she's really disappointed. Thinks I've tried:
-Clear data and cache of Contacts and Phone.
-Hard Reboot
-Recently installed the latest update via OTA (I hoped the problem would get fixed, but unfortunately it's still there)
-Tried using the stock launcher since she uses Nova Launcher
If someone has got an idea of what's going on please reply this post. I don't know if I should root her phone or maybe install a custom ROM. Honestly I wouldn't like to do that since she's a Noob in Android and basically in Technology Stuff. But if that's the solution, I would do that. It's really frustrating.
Thanks! Hope anybody could help
EDIT: SOLVED!
I tried to limit the background processes in developer settings and set the maximum to 4 processes and it magically solved the problem!
Moderator please delete this thread
Sent from my GT-I9305 using xda premium
So I have just noticed this morning when I'm texting....
Every time I'm using the keyboard, the soft keys below (the back, home, task, and input method keys) were... gone. Disappear. I don't know why, it was normal yesterday and I didn't do anything. It makes me kind of difficult every time I have finished typing, because I have to tap on the screen, and cannot hide the keyboard using the back softkey, and I cannot change keyboard input (I switch between the Japanese and international keyboard a lot). but, when I use the keyboard on the lock screen to type my password, the soft keys were still there. Intact. ._.
I have tried to restart twice, but nothing changed. What is wrong? How do I get my soft keys back when I use the keyboard? I'm using the stock Lollipop 5.0.2, not rooted, and never did any modifications at all. Please, can anyone help me? thanks a lot. here i put a screenshot to show you what I mean.
I really do need answer to fix this. once again thanks a bunch!
zephychan said:
So I have just noticed this morning when I'm texting....
Every time I'm using the keyboard, the soft keys below (the back, home, task, and input method keys) were... gone. Disappear. I don't know why, it was normal yesterday and I didn't do anything. It makes me kind of difficult every time I have finished typing, because I have to tap on the screen, and cannot hide the keyboard using the back softkey, and I cannot change keyboard input (I switch between the Japanese and international keyboard a lot). but, when I use the keyboard on the lock screen to type my password, the soft keys were still there. Intact. ._.
I have tried to restart twice, but nothing changed. What is wrong? How do I get my soft keys back when I use the keyboard? I'm using the stock Lollipop 5.0.2, not rooted, and never did any modifications at all. Please, can anyone help me? thanks a lot. here i put a screenshot to show you what I mean.
I really do need answer to fix this. once again thanks a bunch!
Click to expand...
Click to collapse
Hi, I'm facing the same problem since this afternoon too! My soft keys go missing whenever I use the keyboard on my Xperia ZL. Did you manage to find a solution to the problem? I've tried restarting my device too but it doesn't help and I really don't want to factory reset my phone D:
I remember this was a common problem when lollipop was released. Not only limited to stock sony roms. But any lollipop rom.. anyway it was so long ago I first flashed a lollipop rom so I cant quite remember exacly
Hi, I've contacted Sony Xperia and they've provided me with a possible solution:
"In regards to your query, we can advise you to try clear data and cache of the app by going Settings > Apps > All apps > Xperia Keyboard > Force stop > Ok > Clear cache > Clear data and restart the phone and test again. If problem persists, we would suggest that you try to perform a repair of the software using PC Companion. If the issue is related to a problem with your software this will be repaired and your handset will work as intended. "
I've tried it and my keyboard is working fine so far. Hope that it'll help you too
I've tried to clear data and cache and restart, but it was fine for only a few hours and it was gone again I will try to repair software via PC now, i was out of my country last week so didnt have a chance to do it. thanks a lot! i'll let you know if whether the software repair works or not.
Karmun said:
Hi, I've contacted Sony Xperia and they've provided me with a possible solution:
"In regards to your query, we can advise you to try clear data and cache of the app by going Settings > Apps > All apps > Xperia Keyboard > Force stop > Ok > Clear cache > Clear data and restart the phone and test again. If problem persists, we would suggest that you try to perform a repair of the software using PC Companion. If the issue is related to a problem with your software this will be repaired and your handset will work as intended. "
I've tried it and my keyboard is working fine so far. Hope that it'll help you too
Click to expand...
Click to collapse
UPDATE
...didnt work. i have just did the software repair via companion, and when i use the keyboard.... the soft keys still gone.
i dont know what to do anymore. even though this is not very troubling, but it did me a quite discomfort phone use, esp. when typing. anyone else know what to do?
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
clockcycle said:
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
Click to expand...
Click to collapse
Thanks for replying. No SD card installed. Could the SIM cause a ringer issue????
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
blackhemi4x4 said:
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
dnourie said:
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
Click to expand...
Click to collapse
Press and hold power button for the power menu. The press and hold the power off icon and it will prompt safe mode.
Sent from my LG-H901 using Tapatalk
Set her phone back up as a "new phone" dont restore or sync her account. Check from there.
UPDATE: Exchanged phone again. This is her 3rd LG V10. Guess what happened a few hours later? Ringer and notification sounds stopped working! Then, they came back on again shortly thereafter. Then they stopped working again! This phone has the same issues as the previous ones...only at least the sound works more often than the previous phones! Hopefully this is a software glitch and LG will fix it. I am very surprised my wife has had three phones in a row with the issue and yet I haven't found any threads with others having this problem.
Have you tried getting her a new Sim card? This seems like an issue that is more user related than phone, since it seems she is the only one we know of with that issue.
I'm not saying it couldn't be the phone, but the chances of getting three bad phones in a row with what seems to be a very rare error is pretty slim.
Sent from my VS990
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
eddyjr1 said:
My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
Click to expand...
Click to collapse
You are correct, I'm not sure it would help. After my wife had the issue with a third phone, she finally had enough and traded for a Note 5. Interesting note, the only difference between her and I was that she played games a lot...specifically Candy Crush games. Perhaps there is a compatibility issue with those or one of her other games. Hopefully this issue is resolved for you, because the phone was great otherwise!
Two of the games she plays when this happens are hearts and candy crush saga. I turned on vibration with sound and vibration will still work when sound profile doesn't. Haven't found connection yet.
I lost ringtone but still had notifications and message sounds. Don't know what happened but a restart fixed it for now. I don't have any games on my phone at all.
Sent from my LG-H901 using Tapatalk
dnourie said:
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
Click to expand...
Click to collapse
That game always causes problems for my wife's phones.
Same issue!!!!
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
I am having the SAME issue with mine. I have had it since November 2015 and got my husband the same phone for Christmas. His works just fine and mine does not. It will NOT alert me for my text messages for anything. I have checked and rechecked ALL settings.
I too am having this issue and yes I think it's candy crush. This morning I had a full lives notification icon in the task bar and no alarm clock tone just vibration.
I'm having this issue as well. I do not play or have candy crush. My issue started after the last forced update. This is my 2nd phone that has done this. I also have at&t
Hello!
I recently switched to the m4 from my trusty LG OG, an it is perfect except for one thing... it doesn't ring.
I have tried all Sony-solutions, including PC software repair, etc... but no joy. My wife also has an M4 and has the same problem.
It is worked-around by using a 3rd party lockscreen (I use Hi-Locker), which is awesome.. but not ideal due to security problems, most notably Android Pay.
My question?
Can I replace the lockscreen at the ROM level? Can I replace the basic function with maybe a lockscreen from the Z5?
Unless someone knows how to fix this
I have never compiled my own rom, but I have a reasonable level of tech-savvy. I can flash ROMS and do work in Linux.
I have rooted and unlocked my bootloader, and I am using Stock Sony ROM
I have the latest firmware
Kernel 3.10.49
build 26.1.A.2.99
I have NOT tried using an old firmware- or an alternate ROM. I probably will, but my wife doesn't love the idea for her. Thus, I would like to work out a precision fix.
My thoughts?
Idea 1. find where the stock lockscreen/security module lives.. and try and replace with something from a different phone.
Possible?
Thank you for reading.. I know some other people have these problems, as I read them in threads here.. but I didn't find much in the way of fixing.
just for reference- THIS is the problem.
just for reference- THIS is the problem.
Mustang243 said:
My phone doesn't ring when it 's locked. If phone is unlocked ringtone rings and vibrates. When it's locked no sound or vibrate. Whatsapp messages vibrate but they have no notification sound. I have checked all the settings, volume is up. Last resort is factory reset but i'm not there yet. I don't wanna lose all my settings.
E: Okay I used Sony PC Companion and used the Fix phone/tablet -thing and it downloaded the firmware and installed it so I think it reset my phone. Still my phone doesn't ring if its locked. If I press the power button when someone is calling to me, I can see the lockscreen notification on the screen but it doesn't ring or vibrate. FFS. Any ideas guys?
E2: I guess I find a solutions. Or a temporary solution. I noticed that if I disabled the screen lock, my phone would ring and vibrate normally. So I decided to try and download "Next" lockscreen app. Guess what. When I use it, my phone works perfectly. I don't know why it stopped ringing because there wasn't any new updates from Sony but it's clearly problem in Sony's software.
Click to expand...
Click to collapse
Mustang243 said:
I still have the "silent phone" issue with this update. I have to use third party lock screen app. If I use Sony's lock pattern or pin code and use my gf's phone to call my phone: screen doesn't wake, no ringtone can be heard and no vibration. When I press power-button I can see that someone's trying to call me. Anyone else experiencing this problem? I hope you understand what I tried to say, the issue is kinda hard to explain.
Click to expand...
Click to collapse
Yeah this is a huge problem and we're not the only ones suffering from it. Now I use CM Locker because Next drained my battery. I also noticed that my phone works fine if I boot on safe-mode. Still haven't figured it out which app causes the problem. Gotta wait for the 6.0 update and hope that fixes things.
Same issue with out-of-the box...
Well, have M4 'out of the box' - meaning - no custom software installed, no customized ROM, no custom lock-screen... and well - to make the ring work back I have to restart phone every few days (as soon as realize that it's not working) - oh Sony, what should I say ....
Hey all,
A few days ago, I noticed my phone was only vibrating during incoming calls. I checked the Ringtone section in the sound settings and found that the selected "Tone" was "Silent."
I've tried changing the ringtone to various different sounds, but it continues to revert back to silent. The ringer, itself, ISN'T on silent. It's just the ringtone that seems to get changed somehow.
Anyone else encounter this issue and know how to get it resolved?
Thanks in advance for your help.
Are you trying to set it to one of the built-in ringtones, or a custom one you added? If it's a custom one, is it on the SD card? I've had problems in the past with phones "losing" ringtones that were installed on the SD card, rather than internal memory.
meyerweb said:
Are you trying to set it to one of the built-in ringtones, or a custom one you added? If it's a custom one, is it on the SD card? I've had problems in the past with phones "losing" ringtones that were installed on the SD card, rather than internal memory.
Click to expand...
Click to collapse
I thought you might be on to something there, so I made sure that all of my ringtones and notifications were copied to internal storage and deleted all sounds from my SD card.
I rebooted, setup my sounds again, and had my wife call me a few times over a period of about 2 hours. Rang every time.
Then, just now, I noticed I had 3 missed calls from clients. NOT good. Checked the ringtone settings and it was back to "Silent" again! Infuriating.
It's not the location of the file. And, now that I think about it, if it HAD been the issue, I would've been experiencing loss of notification tones in all of my other apps too.
This problem has seemingly arisen out of nowhere. The ringer worked perfectly fine during the first few weeks I've had the S9+. It just started doing this to me a couple of days ago. I'd really rather not go through the annoyance of a hard reset...
Damn it, this is getting REALLY annoying
HaaaaLP MEEEEEH!
I'm having the same issue on my Samsung Note 8. Began happening after the device received the Android 8.0 update. I've tried everything and it seems to happen completely randomly. HELP!
Mine is working fine. I have mine on the internal storage in the Ringtones folder /0/Ringtones/ it's an mp3 less than 2MB in size. Not that I know any of that makes any difference.
Mailbrat said:
I'm having the same issue on my Samsung Note 8. Began happening after the device received the Android 8.0 update. I've tried everything and it seems to happen completely randomly. HELP!
Click to expand...
Click to collapse
I hated doing it, but I just performed a factory reset. Been setting up my phone again for hours and I'm not yet done.
So far, it's ringing, but I'm going to be really disappointed if it reverts to silent again. I'll keep you posted.
yuppicide said:
Mine is working fine. I have mine on the internal storage in the Ringtones folder /0/Ringtones/ it's an mp3 less than 2MB in size. Not that I know any of that makes any difference.
Click to expand...
Click to collapse
Tried that too. It worked for a while then randomly went to silent again. It will stay on the ringtone I set for sometimes as long as a day, but eventually it reverts to silent.
Mailbrat said:
Tried that too. It worked for a while then randomly went to silent again. It will stay on the ringtone I set for sometimes as long as a day, but eventually it reverts to silent.
Click to expand...
Click to collapse
So far so good. I've had 7 incoming calls and the ringtone I've selected has stayed in place. For me, before the reset, it would revert to "Silent" after the 2nd call. Fingers crossed.
Same exact thing is happening to me on my HTC U11.
It started happening right away after a full wipe and install of Bad Boyz ROM (Android 8.0). No one else in that ROM thread seems affected.
I have tried just picking a built in ring tone too, and that will also revert. Sometimes it happens within a few minutes, sometimes it takes hours.
ccs86 said:
Same exact thing is happening to me on my HTC U11.
It started happening right away after a full wipe and install of Bad Boyz ROM (Android 8.0). No one else in that ROM thread seems affected.
I have tried just picking a built in ring tone too, and that will also revert. Sometimes it happens within a few minutes, sometimes it takes hours.
Click to expand...
Click to collapse
That is exactly what happens to me. Custom ringtones make no difference. I've assigned rintones to all my important contacts and those ring through no matter if on silent mode or not. Like you, sometimes it stays put for hours and other times it changes back after a few minutes. Rebooting seems to help it last longer, but I find myself checking my phone all the time to be sure it hasn't gone to silent ringtone. Frustrating!
Hard to blame Samsung if you're not running their software.
meyerweb said:
Hard to blame Samsung if you're not running their software.
Click to expand...
Click to collapse
I don't believe anyone is *blaming* Samsung although the thread did begin in a Samsung forum. We're just trying to find out why our phones are behaving badly and hoping to find a way to fix a really frustrating problem. Do you have a suggestion on where we might look?
Well, I think it's safe to say that the hard reset did the trick. Ringtone is sticking now. Hooray.
pieces of cake said:
Well, I think it's safe to say that the hard reset did the trick. Ringtone is sticking now. Hooray.
Click to expand...
Click to collapse
Glad to hear this seems to be working, but not glad that the answer is factory reset. I really, really don't want to go through that. I think I'll suffer along a bit longer and see if someone comes up with a work around or perhaps an app that can lock the ringtone. One can hope.
Mailbrat said:
Glad to hear this seems to be working, but not glad that the answer is factory reset. I really, really don't want to go through that. I think I'll suffer along a bit longer and see if someone comes up with a work around or perhaps an app that can lock the ringtone. One can hope.
Click to expand...
Click to collapse
Yeah, it was a bit of a pain in the a$$, but worth it. Reset definitely did the trick.
I have the same problem on my S9+ since the last update. the basic sound settings revert to Silent as do custom settings. Has anyone contacted Samsung to dee what their excuse is?
Hi Folks, I've been having the same issue since 3 weeks ago. Called Samsung and was told to delete my customized settings. That DID NOT WORK. Finally a Fix. I wipe my cache partition and it worked.
Turn off your phone. Turn it on while holding Power, Bixby, and Vol. Up buttons until you get the menu. Use volume down to get to Wipe Cache Partition (NOT wipe Personal data/factory reset.) Press PWR to accept.
This does not erase anything and it's worked problem free for about a week. I read in other forums that changing the SIM has fixed this issue, but changing your SIM will clear the Cache as well.
Hope this works for you.
The solution is to quickly remove the old ringtone and replace the new ringtone for the phone