When I put a new SIM card in the phone it says NO SIM CARD. I took it to a shop and they showed me that the battery indicator had turned red and also the corresponding indicator in the phone itself. They said this showed water damage.
However this is not possible as the phone has simply sat in a draw nowhere near water or even condensation.
I've done the usual factory reset and tried different SIMS.
Is there anything else that would turn these indicators red and if so can it be reversed?
I am not a dev or experienced member
But I think you need to update your radio version to a new one .
It will work 80%.
gursewaksinghsandhujatt said:
I am not a dev or experienced member
But I think you need to update your radio version to a new one .
It will work 80%.
Click to expand...
Click to collapse
No radio can help if his phone has water damage
Lol I know but my phone have the same I flash New radio it work like a charm.
But no water damage.
Hello.
I have problem with my Elephone P9000. When the network signal is poor, the network indicator loses signal for a few seconds and in this time, the message "Sim card has been removed" appears for a moment. After that, the signal turns back on (4G), very quickly switches to 3G, and this situation repeats after minute or two. I checked on other sim cards, and the problem is still present. I've done manual upgrade to 20160315, and it not helped. I wonder if it's hardware problem or the software has some bugs.
kraftens said:
Hello.
I have problem with my Elephone P9000. When the network signal is poor, the network indicator loses signal for a few seconds and in this time, the message "Sim card has been removed" appears for a moment. After that, the signal turns back on (4G), very quickly switches to 3G, and this situation repeats after minute or two. I checked on other sim cards, and the problem is still present. I've done manual upgrade to 20160315, and it not helped. I wonder if it's hardware problem or the software has some bugs.
Click to expand...
Click to collapse
Hi,
I had the same problem... My p9000 has arrived just a week ago and since the beginning, several time per day, specially when the phone was in my pocket, it appended to lose contact with the Sim card and even with the SD card. I tried to put a piece of tape on the back side of the tray Sim holder... and after few days it seems work....if can be useful
Thanks, but this method did't work. I noticed, that phone loses network even when signal power is about 3/4. I'm writing to elephone right now.
I have the same problem, my p9000 arrived today.. after setingup everything the simcard cannot be read.
I tried multiple solutions none of them work. anyone already got the solution?
I had a small succes with 2 simcards but it lasted a short time
Greetz
Flashing Aerom V1 solved my problem.
Friend of mine received this phone yesterday and has the same issue. They keep getting this error every few minutes even when the phone is placed on a table so I reckon it's firmware related?
Sent from my Elephone P8000 using Tapatalk
Yes. ROM 20160419 and every other based on it solves this issue.
kraftens said:
Yes. ROM 20160419 and every other based on it solves this issue.
Click to expand...
Click to collapse
It doesn't. I received the OTA and I still have the problem.
It's strange. I installeg IMUI official rom, based on 0419 and still was fine, till i started to play with LTE bands. Disconnecting sim card problem appeard again. Then i flashed stock 0315, download OTA and problem has gone.
Maybe a solution with scotch tape on back of the sim card will be useful to you.
@
kraftens said:
It's strange. I installeg IMUI official rom, based on 0419 and still was fine, till i started to play with LTE bands. Disconnecting sim card problem appeard again. Then i flashed stock 0315, download OTA and problem has gone.
Maybe a solution with scotch tape on back of the sim card will be useful to you.
Click to expand...
Click to collapse
I have this issue after the upgrade also. I do not think its hardware related as the issue can pop up even when the phone is sitting on a bench.
I have 2 SIMs in the phone, and it seems to happen much more than when there is just one.
It feels like when there is multiple connections that the phone gets confused and drops out.
The phone drops out while on calls too, which makes it worthless to me.
Is it faulty? Should I send it back?
I have the same problem with my P9000.
It looks like some mobile data information seems to cause some kind of exception which will then drop out the SIM card.
I had the same problem. So I ordered another P9000. Problem solved, second phone works fine. I swapped the SIM card trays to verify, the problem (in my case anyway) is with the tray as the old tray causes the same problem in the new phone and the new tray works fine in the old phone (damaged/bent/bad batch/different manufacturer/sub-contracted? Who knows?). Wrote to Elephone (for a replacement SIM card tray), will see what they have to say.
(As a very unsatisfactory workaround, if you bend the tray very slightly (bend the middle down from the top) and insert it in the slot almost all the way except for the last 0.3-0.5mm (friction holds it in place), so it protrudes about the same distance as the buttons (so it looks like another button) then this seems to hold the SIM card in the right place. It is a bit tricky but do it right and it stays in place (a few weeks now, no problems). If you break it it is your responsibility not mine, though (let's see if Elephone will give replacements). Best solution I could come up with as the alternative is owning a $200 piece of plastic that does nothing. (now I have two (3 actually) dual SIM card phones. Lucky I have a lot of SIM cards.
davidtheguest said:
I had the same problem. So I ordered another P9000. Problem solved, second phone works fine. I swapped the SIM card trays to verify, the problem (in my case anyway) is with the tray as the old tray causes the same problem in the new phone and the new tray works fine in the old phone (damaged/bent/bad batch/different manufacturer/sub-contracted? Who knows?). Wrote to Elephone (for a replacement SIM card tray), will see what they have to say.
(As a very unsatisfactory workaround, if you bend the tray very slightly (bend the middle down from the top) and insert it in the slot almost all the way except for the last 0.3-0.5mm (friction holds it in place), so it protrudes about the same distance as the buttons (so it looks like another button) then this seems to hold the SIM card in the right place. It is a bit tricky but do it right and it stays in place (a few weeks now, no problems). If you break it it is your responsibility not mine, though (let's see if Elephone will give replacements). Best solution I could come up with as the alternative is owning a $200 piece of plastic that does nothing. (now I have two (3 actually) dual SIM card phones. Lucky I have a lot of SIM cards.
Click to expand...
Click to collapse
I removed the SIM card tray because I wanted to swop the SIM's around. It has been several hours now with no drop out so it will be interesting to see how long it works before droppping out again. I didn't dare to bend the tray because knowing me I would have broken it!
Duplicated in error.
search for lost imei on mtl devices.
you can restore it with enginnering mode . its easy
davidtheguest said:
I had the same problem. So I ordered another P9000. Problem solved, second phone works fine. I swapped the SIM card trays to verify, the problem (in my case anyway) is with the tray as the old tray causes the same problem in the new phone and the new tray works fine in the old phone (damaged/bent/bad batch/different manufacturer/sub-contracted? Who knows?). Wrote to Elephone (for a replacement SIM card tray), will see what they have to say.
(As a very unsatisfactory workaround, if you bend the tray very slightly (bend the middle down from the top) and insert it in the slot almost all the way except for the last 0.3-0.5mm (friction holds it in place), so it protrudes about the same distance as the buttons (so it looks like another button) then this seems to hold the SIM card in the right place. It is a bit tricky but do it right and it stays in place (a few weeks now, no problems). If you break it it is your responsibility not mine, though (let's see if Elephone will give replacements). Best solution I could come up with as the alternative is owning a $200 piece of plastic that does nothing. (now I have two (3 actually) dual SIM card phones. Lucky I have a lot of SIM cards.
Click to expand...
Click to collapse
Did you manage to get a replacement tray? I'm having this issue on a second p9000 I bought and can't seem to find a proper solution
I've had one drop out only since I removed and re-inserted the SIM card tray as per my post no #13.
I did inform Elephone of the problem but apart from a standard automated acknowledgement, I never had a response. What a surprise!
That's bad news. I've got a third p9000 and it's the only one causing problems. I've factory reset it and hope the seller takes it back as no matter what it won't detect the SD card in the first slot or the SIM card in either now. The QA on this sim tray is really bad. There aren't any compatible parts for the tray anywhere? Does the tray share the same design as say a p8000 or other elephone models? Or even a different phone entirely?
I have the same issue. I even had to remove the SIM pincode, because after the phone thought the SIMS had been removed and later found them again it keeps hanging on the SIM lock. This sometimes happens in my pocket without me knowing that i do not have a network connection at that time.
So how can we decide if it's hardware of software related?
Software: In my opinion this issue only came about after updating to the 20160419 ROM.
Hardware: Once the phone suddenly found my SIMS again after hitting it softly (softly, i swear).
I will be following this thread closely
I have the problem too, the First weeks I had no problem. Now it happens from time to time around two times a Day. I'm using Eragon 2.0.
"Emergency Calls" only, loose SIM card tray or SIM motherboard contacts? How to fix?
lately, i have been having random issues with my phone not detecting SIM card or saying emergency calls only.
I fear it might have been cuased by me as I opened up the phone to tweak the motherboard abit in order to fix the GPS contacts being weak (which is now fixed yay!) . But at the same time, when I opened the phone, where I had to seperate the screen from the metal casing I had forgot to take out the SIM tray.
I did manage to seperate the screen even with the tray attached, and I did it very gently. that said,. I am wondering if I had some any damage. at this point i feel i may have bent some small pins, anyone have any idea to fix this?
Thanks!
geminihc said:
lately, i have been having random issues with my phone not detecting SIM card or saying emergency calls only.
I fear it might have been cuased by me as I opened up the phone to tweak the motherboard abit in order to fix the GPS contacts being weak (which is now fixed yay!) . But at the same time, when I opened the phone, where I had to seperate the screen from the metal casing I had forgot to take out the SIM tray.
I did manage to seperate the screen even with the tray attached, and I did it very gently. that said,. I am wondering if I had some any damage. at this point i feel i may have bent some small pins, anyone have any idea to fix this?
Thanks!
Click to expand...
Click to collapse
Read my thread here, where I explained my simillar problem and how it was fixed! Good luck!
The tray for the SD card will not release using the supplied tool. This is the first time I've tried to use the slot, so not an issue with the tray being misaligned or wrongly inserted.
Has anyone else had this issue? I'm on live chat with Samsung right now trying to get an exchange. It's so frustrating, I've only had it 2 days and my initial impression of the device has been so positive.
sketch-UK said:
The tray for the SD card will not release using the supplied tool. This is the first time I've tried to use the slot, so not an issue with the tray being misaligned or wrongly inserted.
Has anyone else had this issue? I'm on live chat with Samsung right now trying to get an exchange. It's so frustrating, I've only had it 2 days and my initial impression of the device has been so positive.
Click to expand...
Click to collapse
No problem here with SD Card and SIM Card
bemanet said:
No problem here with SD Card and SIM Card
Click to expand...
Click to collapse
Spent a very frustrating 45 minutes on Samsung's Live chat only to be given a telephone number to request a return note.
Couldn't get through on the number, so now waiting for a response to an email. Not very happy as I really want to get stuck in and enjoy my tablet.
My first try with the default pin doesn't confuses me as well....try another pin
UPDATE:
I ended up getting the tablet replaced b y Samsung Online Store.
sketch-UK said:
The tray for the SD card will not release using the supplied tool. This is the first time I've tried to use the slot, so not an issue with the tray being misaligned or wrongly inserted.
Has anyone else had this issue? I'm on live chat with Samsung right now trying to get an exchange. It's so frustrating, I've only had it 2 days and my initial impression of the device has been so positive.
Click to expand...
Click to collapse
5 weeks on from your post and my S7+ (black) arrived today, brand new from Samsung. SD card slot completely jammed. I have not been able to open it at all. Support lines now closed, so I'll find out about remedies tomorrow. A bit peeved that I'd finished seeing the tablet up from scratch and the card slot was the last thing to do. Grrr!
EDIT : Figuring that a return was on the cards and I had little to lose I applied a pair of pliers to the task, first to increase pressure A LOT on the ejection pin, and then to grip and pull on the card tray as it protruded about 2mm out from the tablet. It seems that there is rough machining/moulding on the metal edging of the tray. Once out I could feel the roughness. Having removed it once it is now possible to eject and insert with relative ease. Crisis averted.
Unfortunately I now have a little cosmetic damage on the tray where the pliers slipped. I've tried to colour it in, but maybe I'll ask for a replacement tray tomorrow.
Tab S7+ SDCard tray stuck in the tablet
Same issue with my Tab S7+. The SDCard tray stuck in the tablet. Used a set of forceps to clamp down on the tool and pushed down until the tray popped open enough to grab it with my fingers. Take your time, apply steady pressure.
After reading this thread I've try it on my device.
The first time it's goes a little bit strong. I was a little bit afraid, that I can broken something . I release a few times the tool and try it again. Suddenly the chassis released the try. Now it's working strong, but it's work. In this moment no Sim and no SD card is included.
Mate 20 pro not recognising sim.
I did have to change the charging port as that was broken. Since then I've changed the sim card circuit 3 times. Sim card sometimes works for a bit if I take it out and put it back in. But alway keeps failing. Happy to replace any parts but... It is pretty useless as a phone at the moment. Shame because I do love this phone.
Oh also warranty won't be covered because of a crack on the phone. Even though the crack was there months before the sim went...
Someone please help!
@Jaejay91 I'm in exactly the same situation. Did you find a solution or have to get a new phone?
Having the same Problem. Replaced the sim card circuit 2 Times now. After each repair it worked good for 2-4 Months, but then the Same Problem again. Seems to be a Problem on these Phones, could be a Fault in the Power Supply for the SimCard Reader Board. The only Option i have is to buy a new Phone, because a Phone without the Capability of calling someone is useless.