'Messaging' Icon on Home Screen showing unread messages - there are none! - Galaxy S III Q&A, Help & Troubleshooting

Hi All,
My home screen has Phone | Contacts | Chrome | Messaging | Apps on the bottom row. And for some reason for the past 2 weeks I have an symbol on the messaging icon indicating 2 unread messages. I have been unsuccessful in getting this indicator to be removed.
Please see attached image to see what I'm talking about.
I have restarted the phone several times, I have deleted ALL messages and threads, including Drafts, Spam etc.
I have also removed the icon from the home page and reinstated it from the apps list using the drag and drop method, but it just keeps re-appearing. Is there any suggestions anyone can give me? Its driving me nuts!
I am hesitant to reset my phone as I do not really want to re install all my apps and setup emails etc.
Cheers

Related

Notifications in home screen

hey guys,
i have noticed that if you receive more than 1 message or email the home screen shows the correct number but when you go into message or email folder and you open only one message the home screen will show that there are no messages left. Aany idea how to fix this?
Im having the same problem, I know this is an old thread but its the only one I could find. Im using Kavanas 6.1 with sliding pannels. I also get 15 min reminders that I have an unread message but can never find one but it only does that part of the time.
I just noticed that this is not the same phone. I have htc-s620

[Q] New Message (Unread) Notifier?

I have seen this issue on other phone forums via search, but I seem to be the only one with this happening on a Vibrant. Every time I get message the yellow icon comes up on the notification bar but then the old school white message icon comes up too and the drop down just says I have unread messages.
I tried turning off the notifications in the messaging options but that removes both the yellow envelope icon (I want that) but not the unread messages (white postcard). Even after "read" the messages it stays there until I hit clear notifications then pops back up when I get a new reply.
Anybody have any ideas on how I can fix this? I am rooted running the stock ROM with the recent OTA update.
I also checked the SIM for any stored or saved messages and at one point deleted every text I had.
It sound slike you have another msging app installed - like HandCent or something.
-bZj

[Q] Unread email notification

Anyone having problems with the unread email notification on the lockscreen?
Mine often reads wrong. When i unlock the device it may say that i have say 3 unread and thats what show on the email icon however the notification on the lockscreen will read a different number.
any ideas?
I had that problem 2
I solved it by going to my account and mark all unread to read.
Mail in garbage was my issue.
Sent from my LT26i using XDA
do you mean there was an unread email in your 'trash' folder on the phone that caused the problem?
Also, do you know of anyway to 'select all' when trying to delete mail? i am trying to get rid of all the mail in my trash folder but dosent seem to be any simple way to do it without ticking every email.
hmm still says i have 1 unread email on the lockscreen even though i have gone into each account and ticked them all unread and then read again. I come out of the application, lock the screen press power to wake and it shows 1 unread email again!
Maybe power off and then restart?
Hrmm, mine doesn't show mail notifications on the lockscreen even though I've enabled them, turned them off and on again, rebooted :/

Exchange Email Notification Won't Clear

Hi guys
I am having this problem:
http://www.android.net/forum/htc-evo...-clearing.html
Basically when i receive new exchange based emails (2 different exchange accounts), i get a push notification on my phone. NIce. If i read it on my laptop/computer, some hours later i look at my phone and the NOTIFICATION bar still shows "40 unrea msgs" - yet the email icon doesnt show 40. If i go into the email app, they ARE all marked as read- and then finally the notification goes away.
Why is this?

Problem with lockscreen notifications

This problem only began happening yesterday but i do not recall downloading anything new or changing settings. I will attach a screenshot (with sensitive info blanked) which shows what is happening. I use cloudmagic for email and textra for texts. It has always just shown the messages from each simply with the person its from and the body of the text below. However now i am seeing duplicated of both texts messages and emails (not whatsapp duplicated though) . One is the normal textra/cloudmagic notification but the other is the more blank looking one of each, with the grey icon - See screenshot. Any help would be greatly appreciated on how to get the second almost blank (except for sender) notification turned off for both texts and emails. Thanks
You are also getting notifications from the stock apps. Simple. Go in and shut them off
zelendel said:
You are also getting notifications from the stock apps. Simple. Go in and shut them off
Click to expand...
Click to collapse
I have set the 'email' app to show no notification from this app in - sound and notificiation area and also in the app area listed unticked show notifications. Same for default messaging. Is there anywhere else this needs to be done?
Kavacca said:
I have set the 'email' app to show no notification from this app in - sound and notificiation area and also in the app area listed unticked show notifications. Same for default messaging. Is there anywhere else this needs to be done?
Click to expand...
Click to collapse
No telling as I am sure we have different devices and different setups. Could be something got corrupted. Try making sure that all things are marked as read and then clear the cache in the apps and reboot.
Kavacca said:
This problem only began happening yesterday but i do not recall downloading anything new or changing settings. I will attach a screenshot (with sensitive info blanked) which shows what is happening. I use cloudmagic for email and textra for texts. It has always just shown the messages from each simply with the person its from and the body of the text below. However now i am seeing duplicated of both texts messages and emails (not whatsapp duplicated though) . One is the normal textra/cloudmagic notification but the other is the more blank looking one of each, with the grey icon - See screenshot. Any help would be greatly appreciated on how to get the second almost blank (except for sender) notification turned off for both texts and emails. Thanks
Click to expand...
Click to collapse
It seems that your third party apps are conflicting with system apps thats why you receive duplicated notifications, however you can go to application manager in Settings and set default apps of your choice, hope this may solve your problem
Thanks so much for both of your replies, still no luck yet!
Long press the notification and then hit the info button that will tell you what app it is and allow you to disable the notification.
Ok that was helpful and its make me discover the weirdest thing, both notifications are from the app i want to use. So for emails its cloudmagic and it sends me the usual cloudmagic notification - with the sender and body and also sends me the second grey empty notification. Whats wierder still its the same for texts, double notification, one the normal textra notification, the other greyed out and also from textra. So none of the stocks apps are sending the dual notifications
Actually just noticed it only happens ont he lock screen, not int he pull down notification area. I am using smart launcher

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