Here in the past couple of days my phone has started taking forever (2 minutes 18 seconds to be exact) to go from the "Galaxy Note 3" splash screen to the boot animation. I'm on rooted MJA stock and since logcat doesn't work until the phone starts booting I can't figure out why it's taking so long and removing the external MicroSD doesn't change it at all. Anyone else had this happen?
I'm going to try another factory reset but I guess I might be going to Sprint and hoping they can get me a replacement since I'm at 19 days after purchase.
Edit: Well, that was quick - I decided to uninstall root related apps first and Cydia Substrate was causing it.
Related
Yesterday my battery died half way through playing a game (not entirely unexpected, I'd been playing on my phone quite a bit that day and it still lasted 22-23 hours), I connected the charger that came with the phone and left it to charge while I got on with some uni work.
The phone vibrated to tell me the charge was complete so I disconnected the charger and turned the phone on as usual. After the samsung galaxy S2 splash screen, the screen lock appears and when I move it there are several error messages saying that various applications have had to stop (the main one seems to be TwLauncher but when I force close it, many others also force close). This continues for several seconds until the phone decides to restart itself and repeats the process ad infinitum until I can shut down the phone (I can manage this by not trying to get rid of the screen lock and just holding the power button until the menu appears).
I've had this phone a week (one of those days being today where it did not work at all) so it's still well within the return period but I was wondering if there is an obvious fix that I'm missing.
If not, I'll be ringing Samsung on Monday (I have coursework due for friday so I'll be devoting my samsung office hours time to that) and if they can't give me an easy fix I'll be ringing the place I bought it from and asking for an exchange.
So, has anyone else had similar issues and managed a simple fix?
Bump, I take it everyone else's phone is working then?
Giving this another bump in the hopes there's someone with a simple solution.
I don't want to have send my phone off and wait for the place to get stock.
there have been 2 firmware releases from samsung in the last couple of days, i assume you are running the latest firmware?
I can't even get the phone to stay on long enough for Kies to recognise it. It keeps restarting. Even when it was working I couldn't get Kies to work with it properly (I couldn't copy the contacts from the phone to the computer).
It's running the firmware it came with, but I can't check which version it is.
I was going to try flashing the new firmware via ODIN but I've been busy with coursework. Is this likely to solve the issue or will I just be giving the retailers ammo to reject my return?
go into recovery and do a factory reset
psp888 said:
go into recovery and do a factory reset
Click to expand...
Click to collapse
this is what I was looking for.
after googling, this sorted it out.
I just assumed download mode was the only other non-normal mode.
Thanks
Basic FAQs on the SGS1 forum mostly apply to SGS2 .Worth a look there before Google .
jje
So this is quite irritating at the moment. Me and my mom both have a Sony Tablet S (SGPT111US/S). Now both mine and my mothers are causing difficulties right now, and both have very different problems. So I'll start off with my moms tablet since it may just need to be waited out for the problem to go away.
Mom's Tablet:
This was just a couple days ago, My mom says her tablet froze at 10:03 (like it really matters what the time it froze at is) on the cradle. She had to press the reset button to turn it off, however the unit will not Turn on or even go to the Android Recovery Menu to preform a factory reset. As of right now it is connected by the plug rather than being on the cradle. I'm hoping that this issue can fix itself since others have had this experience before and got theirs working just by letting it sit a couple days on the charger, however if you have any ideas on getting it working sooner that would greatly be appreciated.
My Tablet:
I honestly don't know what has happened. Until a couple days ago I turned on my tablet and after it boot up problems emerged out of random the second the lock screen appears every single app crashes, not once but continuously. Even the home screen will crash and continuously reload itself, so getting to any app won't be possible and even at that when i do get to an app it's already crashed and i'm back at the home screen. To help make matters worse, the tablet won't remove Apps permanently, i can uninstall them (oddly enough while every app crashes without them even starting the settings doesn't crash.) however if i reboot the tablet everything returns like nothing ever left. I have even went to the Android Recovery Menu to try to factory reset the device, but the factory resets doesn't even reset even though the ARM says it did. So i'm stuck with this crashing loop and a Non-Factory Resetable tablet. I have tried to see if maybe rooting the tablet could help, but not even the Tablet will load itself completely when connected to my Computer so rooting is out of the question as well. Also the Bluetooth and Wifi won't turn off as well.
In the end,
Both Tablets have the current update (4.0.3 RA5) and both are Not Rooted. They are out of warranty so last thing i want to do is call Sony to repair my tablets for a fee. I would also like to note my tablet has been sent in once for repairs because it was stuck looping the boot screen, so my tablet has had trouble in the past, but since then until now i have never had any problems. I will admit, i do sometimes install cracked apps, the app i installed just a day before all this happened was Minecraft 0.7.2.......I have installed it on my EVO and Walkman Z and no problems have occurred and they still have the game.
Please any help for these tablets will be Greatly appreciated. Please Will you help Me?
jobobishere said:
So this is quite irritating at the moment. Me and my mom both have a Sony Tablet S (SGPT111US/S). Now both mine and my mothers are causing difficulties right now, and both have very different problems. So I'll start off with my moms tablet since it may just need to be waited out for the problem to go away.
Mom's Tablet:
This was just a couple days ago, My mom says her tablet froze at 10:03 (like it really matters what the time it froze at is) on the cradle. She had to press the reset button to turn it off, however the unit will not Turn on or even go to the Android Recovery Menu to preform a factory reset. As of right now it is connected by the plug rather than being on the cradle. I'm hoping that this issue can fix itself since others have had this experience before and got theirs working just by letting it sit a couple days on the charger, however if you have any ideas on getting it working sooner that would greatly be appreciated.
My Tablet:
I honestly don't know what has happened. Until a couple days ago I turned on my tablet and after it boot up problems emerged out of random the second the lock screen appears every single app crashes, not once but continuously. Even the home screen will crash and continuously reload itself, so getting to any app won't be possible and even at that when i do get to an app it's already crashed and i'm back at the home screen. To help make matters worse, the tablet won't remove Apps permanently, i can uninstall them (oddly enough while every app crashes without them even starting the settings doesn't crash.) however if i reboot the tablet everything returns like nothing ever left. I have even went to the Android Recovery Menu to try to factory reset the device, but the factory resets doesn't even reset even though the ARM says it did. So i'm stuck with this crashing loop and a Non-Factory Resetable tablet. I have tried to see if maybe rooting the tablet could help, but not even the Tablet will load itself completely when connected to my Computer so rooting is out of the question as well. Also the Bluetooth and Wifi won't turn off as well.
In the end,
Both Tablets have the current update (4.0.3 RA5) and both are Not Rooted. They are out of warranty so last thing i want to do is call Sony to repair my tablets for a fee. I would also like to note my tablet has been sent in once for repairs because it was stuck looping the boot screen, so my tablet has had trouble in the past, but since then until now i have never had any problems. I will admit, i do sometimes install cracked apps, the app i installed just a day before all this happened was Minecraft 0.7.2.......I have installed it on my EVO and Walkman Z and no problems have occurred and they still have the game.
Please any help for these tablets will be Greatly appreciated. Please Will you help Me?
Click to expand...
Click to collapse
How's your mum's tablet doing right now? If the issue still persists after what you've tried, I'm thinking maybe just let it run out of battery, charge it back up and see what happens. Also, have you tried using the pccompanion software to redownload and reinstall a fresh firmware back onto your tab? It's a more 'thorough' reset method as opposed to a factory reset through the tab settings.
Hello:
So, the bottom line up front is I need help solving a problem with my now third, new Verizon Samsung Galaxy S4--it keeps restarting on its own, at random times, but most often after I lock the screen.
To go in more depth, if you think you may know the solution: I purchased the S4 when it first came out, some time in 2013 (not sure specifically, but it was new) and it worked just fine for 13 months (1 month past the warranty of course); this was back in August, when I got the latest Android update pushed to my phone from Verizon (4.4.2). A couple of weeks later, I would occasionally get overheating warnings that would very quickly disappear (like within a few seconds), and then the device started restarting itself... I cannot predict when it will restart, it's random, but like I said above, it usually happens most right after I lock the screen by pressing the right side button once. I started looking around on the internet for a solution then, but only found a couple of videos from earlier in 2013 where people were having battery problems (Google search has been letting me down more and more as the years pass). One day while at work, I was listening to Pandora as I always have with the phone in my front pocket, as I always have. A few hours later when I got home, not having taken the phone out of my front pocket since those last few hours at work, I went to answer a text message I had received; when I unlocked the phone, the screen was black, except for a small bit of white showing through some cracks UNDER the LCD, UNDER the screen protector, INSIDE my Otterbox Defender... the phone appeared to be working still, but the screen and touch screen did not. At that point I was pretty damn irritated and tried to find answers for a week with no luck... I called Verizon, they sent me on a goose chase to Samsung, who sent me back to Verizon, who got me in a conference call with Samsung and then left the call, and then Samsung ultimately said I would need to pay for repairs to the phone... SO... I went back to Verizon who again said I would have to talk to Samsung, but instead I just settled to giving Asurion (my phone insurance through Verizon, whom I pay an extra $9 monthly) $99 as a deductible to get a replacement S4...
Two days later I receive a brand new S4... spend hours setting it up the way I had my prior one... wasting tons of my valueable time to do so and bandwidth from my Concast ISP and the data cap they've decided to give us... one week later, the phone starts restarting itself... and this one did it more often than my prior one... EVERYTHING is up to date, minus a good amount of useless bloatware apps I never use from Samsung, like "Watch On," which I ignore... but everything necessary, I update. So, I go back to Asurion, who quickly ships me a 3rd S4...
Two days later I receive that third, brand new S4... spend hours setting it up the way I had my prior one... and now, this one is also restarting itself randomly. Interestingly, when I visited family for Thanksgiving, it restarted itself over and over and over much more frequently than when I'm at my place... at my family's place, they have very poor reception, and my phone usually has to work more to try to get the signal... IDK what the deal is, but maybe that information can be helpful to y'all.
Other things to note:
1) When I check the "RAM manager" by holding down the home button and then choosing "Task Manager", the phone is always using at least 800MB of 1.77GB of RAM... even when I choose "Clear memory" and it tells me 30 something apps have been closed... it jumps right back up to 800-900MB of usage.
2) I've tried factory resets on all three phones; with the first one where the screen cracked inside, I hooked the phone up via HDMI... within a couple of days, the restarting begins.
3) With the first replacement I received, I could not sent text messages with the default messenger app... and shortly after trying, it would restart.
4) I have used the same SIM card with all three phones since the issue began, when I first got the 4.2.2 update... I do not suspect the SIM card is the problem, but I'm also not savy with the phone... I know my way around it, but I'm not in the know.
5) I thought maybe it started because of some apps I had been trying, so I had deleted them, and the problem still persists.
6) I constantly have a Pebble Bluetooth smart watch connected to the phone... I have since I got it last Spring (2014).
7) I have never rooted the S4, overclocked it, underclocked it, or modded it in anyway because I do not know how, and I was afraid of what could happen in the future with whatever ROM I did flash onto the device if Verizon tried to push an update to it... I just don't know anything about the whole process, and I'm assuming it requires a lot of know how and babysitting of the device... I just want it to work.
8) I've replaced the battery twice; it doesn't seem to be the problem.
9) I've cleared the cache through the boot manager thing gotten to by holding a combo of buttons on the device while it's rebooting... it did not help.
Edit: 10) Today while I was listening to Pandora in the car, the audio began to skip and scratch, and then it paused for a moment, and then the phone restarted itself.
11) I forgot to mention that the reboot process itself is very fast compared to a manual restart performed by me... the phone will go black, the Samsung color rings will show a second after that, the logo appears then, the screen flashes the red Verizon logo, and then the devices is ready to be used... it's less than 10 seconds.
I've been searching around on the internet for about two months now while dealing with the problem and I can't find anything useful. Does anyone here know what my issue is and how I can fix it? Is there a way to pull error logs / information from the S4 somehow to give to someone to diagnose, like DxDiags on PC? I don't know how to read that stuff myself, but I know it can be very useful... I just don't know how to find that info inside of these very locked down ****boxes we call smartphones...
I truly appreciate any help I can get--sorry I can't offer anything in return; if I can't find a solution, I'm just going to go to my backup phone from 2011 (Droid X), and I will definitely never purchase another Samsung device, especially after they blamed me as the cause of the problem without even seeing the phone...
Thanks.
The problem is with the NG6 software build, and "probably" not with your phone. Go to Settings>About Phone> and see what Baseband Version is on your phone. If the last 3 letters are NG6, that's probably the problem. There is a new OTA update (as of 12/1).....Baseband Version ending in NK1, which corrects the rebooting problem. Either install the new update, or go back to the NC5 baseband version and that should solve your problem. Both NK1 and NC5 can be rooted if you desire.
A few days ago we purchased a couple of Samsung GalaxyTab A 9.7. For some reason that I haven't been able to work out two of them will reboot every now and then, there is no pattern to it, it could take a day or two and then it will reboot while reading a book. Or another example I decided to do a factory reset of the tablet to see if it was the kindle app or the SD card I put in it, so with nothing in it after doing a factory reset and while updating the preinstalled Galaxy Apps it once again restarted. Just wondering if this is an issue with the tablet or just the buggy android 5.0.2 it is running.
I've had one for a couple weeks now with the same restarting issue. I've hard reset and cleared cache at the recovery menu with no luck. Hoping it's a 5.0.2 bug, because I bought for use while instructing.
We have three, one of them isn't doing it. We took one into the shop, did a factory reset so they could send it back to samsung. The stupid assistant manager had a look at it and said oh the sleep is set to 3 seconds, he set it to 30 minutes then said it was fixed, he couldn't comprehend it was set at that because it had been factory reset to send up to samsung. Then we came home, let it rip to Samsung and they wanted both sent back. According to the samsung rep they haven't heard of this happening with this tablet.
Thought I would update this thread. The shop rang today and decided that they wouldn't wait on Samsung so replaced both tablets that were having this problem. Got home, charged the first replacement tablet, then set it up, as soon as it gets past the set up it reboots. then basically within a period of 10 minutes it reboots 5 times. Second replacement tablet so far seems alright. Samsung want the replacement tablet sent to them, so my advice dgr00s is get in touch with them and get a replacement.
So, i've been troubleshooting and whatnot. I used Samsung SmartSwitch and initialized the tablet. I used it all day at work without issue, today. Could be coincidence, but I will let you know if the reboots return.
Sorry for your bad luck. You could try the initialize with SmartSwitch to see if it resolves your issue.
according to samsung it was a fault with the tablets. all faulty tablets were returned and replaced all is good now, samsung have three faulty tablets to mess around with
Good day all,
Long story short I was having issues with my Gear S and my new note 9 with blank notifications. I tried to flash a later firmware version but it kept failing at rootfs install.
After a number of tries with different firmware and rising desperation to get my watch working again I attempted the following threads suggestion and after installing the second file it seems to have killed my watch.
https://forum.xda-developers.com/smartwatch/gear-s/broke-gear-s-how-to-reinstall-firmware-t3569695
The watch is now stuck in a reboot loop just showing the splash screen then going blank and repeating. No amount of button pressing seems to be able to get it into download mode so I'm assuming the recovery partition has been killed. Serves me right for rushing but I'm wondering if anyone knows any other ways the device can be downloaded to or if taking it to a Samsung repair center (if they will even attempt it) is the only option. I was planning on spoiling myself with an newer watching in 6 months time, this is just not the way I wanted to be forced to do it.
thanks!
Looks like I am making progress thanks entirely to this post (second post by OP)
https://forum.xda-developers.com/smartwatch/gear-s/dev-gear-s-android-port-t3177740
Couldn't find this through general searching but came across a link for it on another site. Managed to briefly get into the recovery menu before my battery wiggled loose (the clip broke ages ago and I used an elastic to hold it in place to charge). Will try flash it tonight and hopefully bring my beloved Gear S back from the dead.