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I purchased a Touch Pro 35 days ago from Sprint. The phone just completely died, and sprint is telling me to contact Assurion for a replacement since the 30 day return period is over.
Does anyone know if Assurion is sending out refurbished or new Touch Pros? Is the Touch Pro so new that refurbs have not actually been made yet?
It would be a shame if I receive a refurbished phone, when just last month I paid alot of money for a new one.
I appreciate any and all replys
the phones that is being sent out is new that is what my replacment was
Who cares?
The truth is with any htc slide phone you get you will end up replacing it at least yearly because they just don't last. They put new casings without scratches, just the internals are refirbs. And when that one wears out it will be time to upgrade anyway.
Asurion will probably tell you to go back to Sprint. You should only be getting a replacement from them if you have a non-warranty issue. If the phone refuses to boot, and there's no signs of damage (outside of normal wear-and-tear), then it's a warranty issue and Sprint should either replace it or send it out to be repaired.
I work as a tech in a Verizon Wireless, and have seen Asurion refuse to replace phones for warranty problems. Their replacements are definitely refurbished, and I've even seen franken-phones come from them (phones built from parts from more than one model of phone!).
I'd suggest calling Sprint again and tell them to get off their butts and honor your warranty.
CmdrThisk said:
Asurion will probably tell you to go back to Sprint. You should only be getting a replacement from them if you have a non-warranty issue. If the phone refuses to boot, and there's no signs of damage (outside of normal wear-and-tear), then it's a warranty issue and Sprint should either replace it or send it out to be repaired.
I work as a tech in a Verizon Wireless, and have seen Asurion refuse to replace phones for warranty problems. Their replacements are definitely refurbished, and I've even seen franken-phones come from them (phones built from parts from more than one model of phone!).
I'd suggest calling Sprint again and tell them to get off their butts and honor your warranty.
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Sprint often tries to dodge doing the warranty work, but I agree this is probably a warranty issue, that should be handled as such. If Sprint won't do it HTC can be reached directly, the HTC warranty contact information is in the back of the manual that came with your Touch Pro.
But people who have received Touch Pro replacements via Asurion have been getting brand new devices.
I'd press for a warranty replacement, simply because there won't be any deductible involved in warranty repair/replacement.
It's always better to get new instead of refabs. Think of new car versus used car .
Warranty
Verizon warranties their phones for a year if it isnt damaged. As long as its a manufacturer defect i think sprint should warranty it. Ive had HTCs for about 3 years now. The only ones that i had to replace was my Titan when it flew off the trunk of a car. And the ones assurion sent me were junk. the charging ports were out of them. So i made them send me a new one.
I too would contact sprint and ask them to do a warranty replacement. Provided you don't have any water damage etc ... If it just quit working it should be covered. If you damaged it, then contact assurion.
CmdrThisk said:
Asurion will probably tell you to go back to Sprint. You should only be getting a replacement from them if you have a non-warranty issue. If the phone refuses to boot, and there's no signs of damage (outside of normal wear-and-tear), then it's a warranty issue and Sprint should either replace it or send it out to be repaired.
I work as a tech in a Verizon Wireless, and have seen Asurion refuse to replace phones for warranty problems. Their replacements are definitely refurbished, and I've even seen franken-phones come from them (phones built from parts from more than one model of phone!).
I'd suggest calling Sprint again and tell them to get off their butts and honor your warranty.
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i work as a tech for sprint...he's right...it should be replaced in store if you havent damaged it
he could be living in a non corporate area and that kiosk/dealer/affiliate may not be able to do warranty swaps
Assurion did right by me
Back in January I had to get my Titan replaced after the USB port was damaged. When I called it in to Assurion, I was told that they had no Titans available, "would I mind if they sent me a Touch Pro instead?" Nope, not at all. Paid my $50 deductable and got a shiny brand new TP in the mail 2 days later.
Sorry to hear of the poor experience some of you have reported, but I must say they treated me first class.
NOW's the Time!
SMiLEsCRiES said:
I purchased a Touch Pro 35 days ago from Sprint. The phone just completely died, and sprint is telling me to contact Assurion for a replacement since the 30 day return period is over.
Does anyone know if Assurion is sending out refurbished or new Touch Pros? Is the Touch Pro so new that refurbs have not actually been made yet?
It would be a shame if I receive a refurbished phone, when just last month I paid alot of money for a new one.
I appreciate any and all replys
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Click to collapse
Look good man this is what it comes down to. Call up Asurion before March is up. In April the price for elite phones like our TP, will go from 50, to 100! If your phone so much as flashes a pixel in the wrong way, send it in NOW! Sprint is soo beautiful for this! Because they are changing the terms of the TEP we all get $400 dollar plus phones for $50. They don't only send you a phone and a charger, they send you the whole deal!
I'm using the phone and my reception has skyrocketed from the Mogul! I'VE HAD 450 KB/s TRANSFER RATES WITHOUT 5 BARS! This has, for me, solidified my continuing (once flagging) partnership with Sprint. I love e'm now; probably until I have to talk to a customer service rep, but hey it's not like Verizon, the #1 CDMA supplier (And there is no way in hell I could do GSM with their out of whack version of 3G) is any better, they're actually worse!
Do it now. Don't be caught after the fact having to pay more for what you could have gotten now, for less.
Asurion prices
I sell VZW. And so far we have not been told about any price changes to our deductiples for tier 2 phones. I just actually had mine replaced (due to a cracked screen) with saturday delivery for $50. and there was no notice in the box from asurion either. And they sent me a brand new in the box.
I got my Mogul replaced with a TP a few weeks ago. A letter, or booklet I should say, came from Assurion a few days later. It outlined the new deductibles for pretty much all the high end phones. I don't know where it is and can't remember if it was only Sprint specific. I do know that it had something in there saying to get a complete list of phones go to Sprint's website. That's not to say that it didn't say anything about other carriers. I just don't remember. Either way, sometime in early to mid April, the deductible is going up to $100 for high end Sprint phones.
I purchased a phone from craigslist didn't know that t mobile had a imei system and didn't have t mobile service at the time bought the phone with case phone looked brand new etc i activate phones not working turns out bad imei.
The good news is that i have the text from seller and a tmobile rep told me that he is a tmobile customer i asked if he could check if the phone was purchased on the account to check if it matched up and he told me he couldn't give me anymore information anyone know how i should go about this situation with the police?
Nothing you can do except using the phone as an ipod.
Sent From My Htc Amaze running rum+coke
Probably not much u can do especially if he included the words "as is" anywhere in the post, but if he didn't you can probably go to your local police station and file a police report and take the guy to small claims court......I think anyway.......you might want to ask Binary he's a cop he would know better then me.
will_69_67 said:
Probably not much u can do especially if he included the words "as is" anywhere in the post, but if he didn't you can probably go to your local police station and file a police report and take the guy to small claims court......I think anyway.......you might want to ask Binary he's a cop he would know better then me.
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Well he can report it to his local police station but there's not much they can do. This is actually more of a civil action unless you can provide reasonable doubt that the seller is selling stolen merchandise. And if the post says "AS-IS" or anything similiar then you're SOL. You can try to contact Craigslist and report the seller for selling stolen merchandise. They might cooperate with you to take the seller to civil court.
That's about the best that you can do.
Good luck!
That's what you get for buying on craigslist. If it was ebay at least you would have been protected.
Binary100100 said:
Well he can report it to his local police station but there's not much they can do. This is actually more of a civil action unless you can provide reasonable doubt that the seller is selling stolen merchandise. And if the post says "AS-IS" or anything similiar then you're SOL. You can try to contact Craigslist and report the seller for selling stolen merchandise. They might cooperate with you to take the seller to civil court.
That's about the best that you can do.
Good luck!
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Thanks everyone who helped, Binary i know that normally with craigslist stuff if you get scammed its pretty much on you. But the guy told me he got the phone off a upgrade and decided to stick with his old phone therefore he is lying. I also know that the number he was using to do the business with is linked to t mobile which leaves his information for the police vulnerable. Luckily my mom works at a high school and i have access to a police officer. Since you're a police officer i was wondering if i had information showing that the phone he sold me is directly linked to his account and shows that he said the phone was stolen/lost i can report him to asurion insurance and get him in trouble for insurance fraud at least. The one thing i was wondering is if he would say i stole the phone from him but i have the box with unopened accessories and text showing we were meeting up etc.
rasstar said:
That's what you get for buying on craigslist. If it was ebay at least you would have been protected.
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I don't see how this is helping can keep the negative comments to yourself lol
lajuan3 said:
Thanks everyone who helped, Binary i know that normally with craigslist stuff if you get scammed its pretty much on you. But the guy told me he got the phone off a upgrade and decided to stick with his old phone therefore he is lying. I also know that the number he was using to do the business with is linked to t mobile which leaves his information for the police vulnerable. Luckily my mom works at a high school and i have access to a police officer. Since you're a police officer i was wondering if i had information showing that the phone he sold me is directly linked to his account and shows that he said the phone was stolen/lost i can report him to asurion insurance and get him in trouble for insurance fraud at least. The one thing i was wondering is if he would say i stole the phone from him but i have the box with unopened accessories and text showing we were meeting up etc.
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I'm actually thinking that did the insurance fraud thing. He likely called Asurian to tell them that he lost the phone and would like a replacement. Asurian then puts the IMEI on a black list so it can't be activated again since it was reported "Lost/Stolen" and shipped him another. He then sold it to you. Now without a Bill Of Sale it's all on you. If you have the text message then you have his number. Contact the seller directly and inform him. Best case scenario he did not actually with full intent attempt to sell you a stolen phone. He may be able to call Asurian and say that he had found the device and they might then be able to remove it from the black list. However they will probably want the replacement back. The most that you can really do is threaten him to call the police... but this is really a civil matter. Just because you have the box and phone number doesn't mean anything. Here's an example. If you were a criminal and robbed someone's house, took their tv, computer, jewelry, phone, box for phone, etc you can also take their identity since almost everyone has bills laying around. At least mail. So they can have your name, phone number, address, IMEI, original packaging... whole nine yards. Does that still prove that you know eachother? Can he still use that to prove that the sale was legit? No way. This is a civil matter and not so much criminal so you're not going to get much assistance from the police.
My advice, contact the seller and tell him that you need ALL of his information. Name, address, contact information for his account, etc and tell him that you have to use it to get his information removed from the black list. Try to get his DL number too. Tell him that the insurance company requires a copy of it to remove it from the list. Make up something clever like that. Then use that information to file for court. It's up to you if you want to try to settle it in court or not but it's your best bet. PD has a lot more to worry about than Craigslist scams and unless the insurance company or TMobile wants to provide informatino willingly to a law enforcement official. They may or may not because they are under no legal obligation to comply unless it's ordered by the court. But again... that's really up to you.
One other option is to consult with your local prosecutor's office. Laws and procedures vary state by state, and between jurisdictions, but in Florida a lot of jurisdictions will operate some type of citizens dispute mediation program using volunteer mediators.
The idea is that by bringing both parties to the State Attorney's Office they will reach an agreement, or the more guilty party will make things right, and actually follow through on it because they believe it has a little more authority attached to whatever resolution is decided upon when in reality it may be an incident that is more civil in nature and could never be proven beyond a reasonable doubt in criminal court.
we are talking about a $350 phone. just the court claim costs $200(at least here in IL).and there is no way you can get that guys information. the fact that he was able to sell you a bad imei phone means he is a pro, cuz not everybody can do that, you gotta have done it before. I am just curious how did you buy the phone without even trying to put a sim card on it..
What Binary said makes a lot sense otherwise not sure what else "Bad IMEI" could be implying.
If this is true, and t-mobile blacklist the phone for activation, may be you can try unlock and see if it works under other carrier such as AT&T? If works, you can try switch carrier or sell to AT&T users.
contact a subrogation service. They will scare the crap out of the guy and will get your money back...I got about 8 years ago on ebay when it wasn't so safe, someone sold me a laptop but it was just a poster of a laptop. Problem was in the description it never said laptop, it said item and it was basically a poster of laptop with its specs. so what I got was a laminated poster of a laptop for 1100 dollars. Subrogation services is a good thing. look into it.
Felinos11 said:
we are talking about a $350 phone. just the court claim costs $200(at least here in IL).and there is no way you can get that guys information. the fact that he was able to sell you a bad imei phone means he is a pro, cuz not everybody can do that, you gotta have done it before. I am just curious how did you buy the phone without even trying to put a sim card on it..
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Well i was switching from sprint to tmobile back in the day you could pop a sim in and thebphone would just work even if lost or stolen i guess things changed and i got hustled im not to worried im sure i can get it unlocked and make atleast the 330 i spent back its just that i signed a 2yr contract got scammed and want him to face some sort of consequence
lajuan3 said:
Well i was switching from sprint to tmobile back in the day you could pop a sim in and thebphone would just work even if lost or stolen i guess things changed and i got hustled im not to worried im sure i can get it unlocked and make atleast the 330 i spent back its just that i signed a 2yr contract got scammed and want him to face some sort of consequence
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U can never unlock an imei blacklisted phone.
tmobile block the imei number of the phone, when the phone ever was reported stolen lost or the guy asked for an exchange and never return it, there is no way to unlock the imei number so you are screw,
i say get together with some friends find this guy a kick his ass!!
when did you sign your contact.... If you just activated you might be under buyers remorse
Sent from my HTC_Amaze_4G using Tapatalk
I was informed i could unlock and use on other networks just not tmobile with a bad imei? i was planning on selling on ebay including the info that it has to be unlocked and switched to anyone besides tmobile.
I signed the contract because i have a 14day period where i can cancel without a fee i figured i would find a way to change the imei if worse came to worse.
Last i was told by a t mobile rep that they were changing my imei and it will take around 2hours.
I thought it was as simple as putting in your sim card? I guess tmobile is getting with the times.
If the guy never used the phone asurion would never do a claim for him! They have to see the imei active for them to file a claim!
And it is possible to unblock a imei asurion can do it.
Sent from my HTC Amaze 4G using Tapatalk
Asurion told me it was up to T-Mobile T-Mobile said no I call again
they say they are changing it for me it will take 2hours been 2hours still no service
Sent from my HTC_Amaze_4G using XDA App
I buy wholesale lots of phones and resell them individually on ebay. Now I have to check IMEIs on ATT and T-Mobile since they started this whole blacklist bullcrap. The bad thing is that AT&T won't give me information or tell me if phones are blacklisted or not. They'll tell me to "bring it into your local store and they can check it". I know the only reason they do this is because the store will take it away from me if it shows up as a lost or stolen device. Eff that. I already paid money for it, I can at least sell it for parts or try to get my money back!
I was on AT&T chat today, and I heard a new one that I can't understand: "It is an at&t phone but it's from a resellers account that means the service provider of that phone only buy cellphone service from us at&t that they provide to theyre customers. So with that, the account the phone came from is not directly connected with us for me to identify if the phone is cleared to be bought or not. I am sorry though."
...what does that even mean? It's an i717 Note for AT&T, so I'm confused.
Also, if I got AT&T and T-Mobile prepaid plans, could I use those SIMs to check the phones and see if they worked? This new blacklisting database is really making life difficult for me...
In sorry for the hardship for you as an independent seller but I'm beyond happy about the new black list as a consumer who has had his new phone stolen and T-Mobile basically said "oh well".
It's about time they implemented this.
Sent from my SGH-T999 using xda premium
mooglepimp said:
I buy wholesale lots of phones and resell them individually on ebay. Now I have to check IMEIs on ATT and T-Mobile since they started this whole blacklist bullcrap. The bad thing is that AT&T won't give me information or tell me if phones are blacklisted or not. They'll tell me to "bring it into your local store and they can check it". I know the only reason they do this is because the store will take it away from me if it shows up as a lost or stolen device. Eff that. I already paid money for it, I can at least sell it for parts or try to get my money back!
I was on AT&T chat today, and I heard a new one that I can't understand: "It is an at&t phone but it's from a resellers account that means the service provider of that phone only buy cellphone service from us at&t that they provide to theyre customers. So with that, the account the phone came from is not directly connected with us for me to identify if the phone is cleared to be bought or not. I am sorry though."
...what does that even mean? It's an i717 Note for AT&T, so I'm confused.
Also, if I got AT&T and T-Mobile prepaid plans, could I use those SIMs to check the phones and see if they worked? This new blacklisting database is really making life difficult for me...
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It's likely a straight talk device, or a device from a reseller.
Basically, even though it's an ATT device, it was sold buy a reseller account, and not ATT. Even if it runs on the ATT network.
they dont keep the IMEI numbers from reseller phones, only the ones they sell directly, so they cant release an IMEI number for use on the network, because they have no record of it to release.
Clear as mud ?....LOL
But a prepaid sim should fire up, with the right APN settings...g
uoY_redruM said:
In sorry for the hardship for you as an independent seller but I'm beyond happy about the new black list as a consumer who has had his new phone stolen and T-Mobile basically said "oh well".
It's about time they implemented this.
Sent from my SGH-T999 using xda premium
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Although I can empathize with you....it seems that they are doing nothing but screwing over the person who buys a resold phone. Nothing they do will protect you as the person who got it stolen, and they make is SOOOOO DIFFICULT to check the IMEI that it really just screws over the buyer who got a blacklisted phone and now can't do anything about it :-/
This might sound like a broken record with ebay/craigslist scams, you can add me to the list.
I'm going to keep it short and to the point.
- I'm a T-Mobile user, purchased an AT&T Phone (LG Optimus G) on Craigslist , which i then unlocked via ebay code.
- a couple weeks of use the phone was reported stolen, blacklisted.
> On the day of purchase I saved the craigslist ad on the computer, which contained the seller's number, and it had the date as well.
What should i do?
- Contact the seller?
- Contact AT&T Insurance Company?
- Sell it on Ebay, is it illegal?
Would greatly appreciate any help or info as I am stranded without a phone, so the sooner the better, thank you.
sasoq said:
This might sound like a broken record with ebay/craigslist scams, you can add me to the list.
I'm going to keep it short and to the point.
- I'm a T-Mobile user, purchased an AT&T Phone (LG Optimus G) on Craigslist , which i then unlocked via ebay code.
- a couple weeks of use the phone was reported stolen, blacklisted.
> On the day of purchase I saved the craigslist ad on the computer, which contained the seller's number, and it had the date as well.
What should i do?
- Contact the seller?
- Contact AT&T Insurance Company?
- Sell it on Ebay, is it illegal?
Would greatly appreciate any help or info as I am stranded without a phone, so the sooner the better, thank you.
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Click to collapse
If I can put my 2 cents in, I believe I have a unique perspective on this since I'm an international buyer-
You can easily list this phone on ebay as BAD IMEI, since this phone is unlocked it can be used on any GSM carrier in the world except AT&T and T-mobile (who share blacklists), which to most people who live outside of the US like me is completely fine- who cares about AT&T honestly lol. So just list it as BAD IMEI on AT&T but unlocked for international carriers, and you'll be able to sell it for like 10-20 bucks less than a regular device easy.
sasoq said:
This might sound like a broken record with ebay/craigslist scams, you can add me to the list.
I'm going to keep it short and to the point.
- I'm a T-Mobile user, purchased an AT&T Phone (LG Optimus G) on Craigslist , which i then unlocked via ebay code.
- a couple weeks of use the phone was reported stolen, blacklisted.
> On the day of purchase I saved the craigslist ad on the computer, which contained the seller's number, and it had the date as well.
What should i do?
- Contact the seller?
- Contact AT&T Insurance Company?
- Sell it on Ebay, is it illegal?
Would greatly appreciate any help or info as I am stranded without a phone, so the sooner the better, thank you.
Click to expand...
Click to collapse
Or you could find out who's phone it actually is, and turn it into AT&T and contact the local authorities. Get the dude arrested and return the phone to its owner who's probably heartbroken without their LGOG.
In the process get your money back from the dude, he'll have to do crap court anyway they'll add that to his charges and square you away.
You're basically summed up into two probabilities, he either;
A) Stole the phone, and sold it to you. In which case you are now the receiver of stolen property, and now you're going to break the same law and sell it, again. Comical.
B) He owned the phone, and reported it stolen after selling it, thus he's probably committing some pathetic small version of insurance fraud, of which I'm sure AT&T would love to know. In this case I'm almost positive AT&T will let you keep the phone and they'll remove the blacklist since after the fact.
Bonus round: You could just call AT&T / their insurance, and tell them you have the phone, the situation you're in, and present the evidence you kept.
Just think, worst case scenario someone could effectively do the exact same thing and use your ebay ad as proof they purchased the phone not knowingly that it was stolen, and then YOU have to deal with the legality of selling stolen property. The world is retarded, have fun
[r.]GimP said:
Or you could find out who's phone it actually is, and turn it into AT&T and contact the local authorities. Get the dude arrested and return the phone to its owner who's probably heartbroken without their LGOG.
In the process get your money back from the dude, he'll have to do crap court anyway they'll add that to his charges and square you away.
You're basically summed up into two probabilities, he either;
A) Stole the phone, and sold it to you. In which case you are now the receiver of stolen property, and now you're going to break the same law and sell it, again. Comical.
B) He owned the phone, and reported it stolen after selling it, thus he's probably committing some pathetic small version of insurance fraud, of which I'm sure AT&T would love to know. In this case I'm almost positive AT&T will let you keep the phone and they'll remove the blacklist since after the fact.
Bonus round: You could just call AT&T / their insurance, and tell them you have the phone, the situation you're in, and present the evidence you kept.
Just think, worst case scenario someone could effectively do the exact same thing and use your ebay ad as proof they purchased the phone not knowingly that it was stolen, and then YOU have to deal with the legality of selling stolen property. The world is retarded, have fun
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I am wondering if there may be a third scenario.
C) the person that sold the phone neither stole the phone or reported it stolen, but didn't fulfill his contract and AT&T had it blacklisted.
adfurgerson said:
I am wondering if there may be a third scenario.
C) the person that sold the phone neither stole the phone or reported it stolen, but didn't fulfill his contract and AT&T had it blacklisted.
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Touche' I'd call AT&T for sure, especially if I was using it and it cut off
[r.]GimP said:
Touche' I'd call AT&T for sure, especially if I was using it and it cut off
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+ I thought the phone number on the ad would be a real number turned out it's not, i think it's a google voice number because I called and heard "could not complete your call please try again.." associated with google voice, dialed *70 plus the number and got through two rings and a end call. Does anyone know how i can find out the real number on google voice?
Idk if i should contact at&t wouldn't they want to take the phone, since it was reported stolen? Meanwhile I have the phone, Is there any way i can still use the phone with a blacklisted imei. I know I've seen some cases where Roms can give a phone a different Imei. Thanks guys for the responses
This thread is a little dated but just for clarity, a device won't be blacklisted due to breach of contract. A device is only added to the blacklist if it's reported lost or stolen.
As an aside, calling the carrier won't change the situation much. They don't want the device back and certainly aren't removing it from the blacklist.
Sent from my LG-E970 using xda app-developers app
Yeah op is likely the victim of insurance fraud.
Sent from my LG Optimus G using XDA Premium 4 mobile app
So my dad bought an HTC One off of Craigslist brand new a few months ago. Today, it randomly stopped recog izing the Sim. It turns out that the original owners decided to call in the device as stolen and got theirs replaced from their insurance. He called T-Mobile and they said that there's nothing they can do about this.
Is there any way to make the phone usable again? Changing the IMEI, flashing a custom ROM, or whatever. Everything works, except the SIM is not recognized.
Thanks for your help.
Your SOL. You won't get imei changing help on XDA. Advise I seen given in this situation, is to sell it overseas as it useless in AT&T too.
HTC One
You're screwed, unlock it if you can. Hopefully it was fully paid for so you can do that, then like the other guy said sell it on Ebay to someone overseas. Be honest and say it's blocked. It will still sell. The thieves have a good racket going, and the carriers refuse to stop it by adding kill switches.
jawmail said:
You're screwed, unlock it if you can. Hopefully it was fully paid for so you can do that, then like the other guy said sell it on Ebay to someone overseas. Be honest and say it's blocked. It will still sell. The thieves have a good racket going, and the carriers refuse to stop it by adding kill switches.
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What would adding kill switches do. ? You take your chances with buying from Cl just this last month I had two htc ones and a iPhone 5. Switched back to a used HTC one and have had no issues. I've met every one of those people at the store. The thing is the system will only grant someone a warranty or insurance claim on a device used last. If enough time passes or the other person registers a new phone the insurance/ warranty system will register a new device. Any claims on the only one will be invalid. I believe scammers are waiting just long enough before that or not registering new devices to their account so they can still claim the device as lost or stolen.
Sent from my HTC One using xda app-developers app
monkeypaws said:
What would adding kill switches do. ? You take your chances with buying from Cl just this last month I had two htc ones and a iPhone 5. Switched back to a used HTC one and have had no issues. I've met every one of those people at the store. The thing is the system will only grant someone a warranty or insurance claim on a device used last. If enough time passes or the other person registers a new phone the insurance/ warranty system will register a new device. Any claims on the only one will be invalid. I believe scammers are waiting just long enough before that or not registering new devices to their account so they can still claim the device as lost or stolen.
Sent from my HTC One using xda app-developers app
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Kill switches would prevent the phone from being used domestically and possibly internationally. Similar to how Verizon does it by locking the phone IMEI or MEID whatever they call it on Verizon phones. If you buy one that's locked it "lost or stolen" and doesn't work on their network.
Read this, explains what might be done if the carriers agree. Right now they make too much money from insurance to care. Don't know if I can post links but Google 'cell phone kill switch'. http://www.today.com/money/push-get-kill-switch-smartphones-2D11897060
I ran into this a while back with a GS3 on TMO.
Heres what usually happens. Scammer has insurance on his phone. Sells it to you. Then waits up to 30 days to file a claim. Lost / Stolen.
Once a claim has been filed they have an additional 180 days to pay the deductible and finalize the claim. Once that happens the IMEI gets entered into the system and bam you have a WiFi only device.
I went to the TMO store by my office and spoke with a manager.. The system is flawed in favor of the insurance companies and carriers.
I can prove that unit was active and in use on my account for 3 months before it got shut off. Yet TMO refuses to do anything.
I emailed Assurion twice to let them know the user who filed the IMEI as lost/stolen was performing insurance fraud and it fell on deaf ears.
Why? Because they keep selling the monthly subscription to the scammers and honest users plus they collect the deductible.
Carriers wont do anything because most of the time it forces the user who got scammed to buy buy a new phone.. Rarely will they change carriers. So TMO still gets paid.
IAmSixNine said:
I ran into this a while back with a GS3 on TMO.
Heres what usually happens. Scammer has insurance on his phone. Sells it to you. Then waits up to 30 days to file a claim. Lost / Stolen.
Once a claim has been filed they have an additional 180 days to pay the deductible and finalize the claim. Once that happens the IMEI gets entered into the system and bam you have a WiFi only device.
I went to the TMO store by my office and spoke with a manager.. The system is flawed in favor of the insurance companies and carriers.
I can prove that unit was active and in use on my account for 3 months before it got shut off. Yet TMO refuses to do anything.
I emailed Assurion twice to let them know the user who filed the IMEI as lost/stolen was performing insurance fraud and it fell on deaf ears.
Why? Because they keep selling the monthly subscription to the scammers and honest users plus they collect the deductible.
Carriers wont do anything because most of the time it forces the user who got scammed to buy buy a new phone.. Rarely will they change carriers. So TMO still gets paid.
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Yes that is very typical. It's so sad they do not stop the theft and the fraud. It will happen it's only a matter of time.
Nothing you can do. Sorry but that's just how it is. I refuse to buy any phone that's not from the company I'm with. That being tmobile. That way I have a record of buying my phone and they can't block it
Sent from my HTC One using xda app-developers app
Sucks man.
I'd say to check your imei against the stolen registries, but that wouldn't have done you any good.
Sent from my LG-V510 using xda app-developers app
If you have even a phone number or any contact information from when your dad bought the phone, you should report the seller to the FBI or your local US Attorney's Office and perhaps even attempt to file a lawsuit for fraud. I'm shocked that people are willing to commit federal crimes for $300.
Actually you are all wrong, Any locked/blocked/stolen/blacklisted tmobile phone be unlocked for att, Tmobile only blacklisted on there own network, I am currently using a blocked htc one that checkesnfree.com says it blocked by tmobile and it says no service when I put in my tmobile sim card, I bought an unlock code form ebay for $4 and am currently using the tmobile htc one on H2o wireless (atat) towers
works perfect
jqwest said:
Actually you are all wrong, Any locked/blocked/stolen/blacklisted tmobile phone be unlocked for att, Tmobile only blacklisted on there own network, I am currently using a blocked htc one that checkesnfree.com says it blocked by tmobile and it says no service when I put in my tmobile sim card, I bought an unlock code form ebay for $4 and am currently using the tmobile htc one on H2o wireless (atat) towers
works perfect
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Actually, you're mistaken.
A "blocked" device on T-Mobile is still usable on AT&T. A "blocked" device is not a blacklisted device, and therefor is eligible for use on another carrier (not MVNO of the blocked carrier).
A device can only be blacklisted if it has been reported as lost or stolen. If the device is just blocked on T-Mobile, then it wasn't reported as lost or stolen.
I buy used phones as a business and if a tmobile phone is blacklisted/lost/stolen/blocked for non payment. they only blackliston tmobile cell towers. This is fact any bad tmobile phone after unlocked can be used on atat regardless of imei status with tmobile, Im currently using a tmobile htc one that is blacklisted/blocked by tmobile, Im using it on atat