I'll go short about the issue I've been facing since past week.
Ever since I get call, when the screen is locked, screen would just remained off. It's like my phone is ringing and vibrating with turned off screen. To wake up to see who's calling I need to press the power button and then the screem would lit up. Or else the screen would stay turned off till the call ends. Any idea whats wrong?
Also I'm stock JB 4.1.1 no root no nothing.
Cheers!
Thank you,
Blue3125
via HTC Sense
You have bootloader unlocked? If yes, did you install ROMs before? If yes, then you maybe need a clean reinstall. Otherwise you may have a hardware issue, claim warranty then. Instead you can always try wiping cache and dalvik cache.
Sent from my HTC Desire X using XDA Premium 4 mobile app
Blue3125 said:
I'll go short about the issue I've been facing since past week.
Ever since I get call, when the screen is locked, screen would just remained off. It's like my phone is ringing and vibrating with turned off screen. To wake up to see who's calling I need to press the power button and then the screem would lit up. Or else the screen would stay turned off till the call ends. Any idea whats wrong?
Also I'm stock JB 4.1.1 no root no nothing.
Cheers!
Thank you,
Blue3125
via HTC Sense
Click to expand...
Click to collapse
Already said no bootloader unlocked no root no roms no mods no nothing,its 100% stock..
You didn't mentioned if you restarted or/and restore to factory defaults.
If not, do it first (of course after you backup your data).
MoshPuiu said:
You didn't mentioned if you restarted or/and restore to factory defaults.
If not, do it first (of course after you backup your data).
Click to expand...
Click to collapse
Ya I restart my device like once everyday cause it gradually turns laggy if it isnt restarted and yes factory reset doesnt helps
Related
Hi there!
I have the following problem with my S3 (bualf1 austrian vodafone branding )
The screen stays on after the charger is plugged and the screen turns on after charging is complete!
I've done a factory reset and the problem has seemed to solved, but yesterday the problem has occured again!
I've really tried everything (every option, enabling / disabling everything, uninstalling apps, ...)
When shutting the phone down, the screen reacts as supposed (turns off while charging )
Any suggestion for me?
Sent from my GT-I9300 using xda app-developers app
No idea anyone?
Sent from my GT-I9300 using xda app-developers app
Check the developer options
Sent from my Galaxy Nexus
Already done, tested everything!
Sent from my GT-I9300 using xda app-developers app
sirtech said:
Already done, tested everything!
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
same problem as mine, occured only once. my workaround is by manually lock the phone (press power button). what kernel you use?
Are you absolutely sure this is not linked to a software you have installed?
There are certain titles that allow you to leave the screen on whilst being charged. Look carefully, it could be quite obscure.
As you said, it cleared when you did a Factory Reset but has now returned ~ thus indicating a recently installed App has resumed the screen on operation.
In reference to the phone coming on when fully charged, that is normal but the most likely reason it is not going back off again is due to whatever App setting you have that is then telling the phone once the screen is on keep it on.
bejoanakmami said:
same problem as mine, occured only once. my workaround is by manually lock the phone (press power button). what kernel you use?
Click to expand...
Click to collapse
Stock kernel, stock (austrian branded) firmware!
Manually locking works for me, but when den charging is finished the phone's display turns (and stays) on - that is my problem!
Beards said:
Are you absolutely sure this is not linked to a software you have installed?
There are certain titles that allow you to leave the screen on whilst being charged. Look carefully, it could be quite obscure.
As you said, it cleared when you did a Factory Reset but has now returned ~ thus indicating a recently installed App has resumed the screen on operation.
In reference to the phone coming on when fully charged, that is normal but the most likely reason it is not going back off again is due to whatever App setting you have that is then telling the phone once the screen is on keep it on.
Click to expand...
Click to collapse
Thats the same thinkings i have, but i didn't managed to find out, what app this could be...
the strange thing is, it works as intended when no power source is plugged (screen turns off after 30 seconds), it just doesn't turn off while charging
no idea anyone?
sirtech said:
no idea anyone?
Click to expand...
Click to collapse
I'm afraid without knowing which Apps you have installed it would be difficult to find the culprit.
If it were me I would do the following:-
1. Factory Reset again only this time do it from Recovery ~ [The recovery mode in Samsung Galaxy S III can be entered by pressing the Volume Up Key, Center button, and holding both simultaneously press the Power Button]
2. From the options provided select Wipe data/factory reset and also you need to select Wipe Cache partition and then reboot your device by selecting reboot system. You now have a completely cleared system so the next stage is important.....
3. Just install the settings, nothing more and certainly don't let Google Play reinstall your Apps.
4. Connect your power cable and see if once the S3 is charged the screen comes ON to notify you it is charged BUT THE SCREEN THEN TURNS OFF after a brief period. If it does then you at least will know under the basic setup your phone is fine. Now another slow but probably most important bit........
5. Start installing your Apps (say ten at a time) and then reboot your phone when all ten are installed and again start charging the phone.
At this stage we want to see what happens after charging is complete. If all is fine you then know what Apps are installed don't effect the screen ON problem, so continue installing another ten Apps and again reboot the phone and apply the charger to see if once charged the screen turns ON then OFF.
Continue repeating this procedure until you notice after a charge the screen this time does not turn OFF.
6. Right..... you now know the problem is being caused by one of the last ten Apps you installed. So, uninstall each App in turn (making sure you reboot each and every time you uninstall) and again recharge. This should eventually lead to one individual App that has caused the problem (the remaining Apps you uninstalled from the last ten can now be re-installed).
7. Investigate that App thoroughly to see if it alters anything on your phone that is causing the problem. Also name the App so we can look at it too.
It's a slow process granted but it's the only way you are going to find out what is causing the issue.
Basically, if it's happening from a fresh Factory Reset (via Recovery using the methods I mentioned above) then it's an issue directly with the phone.
If all is well then it's an issue with an individual App.
Good Hunting......
Same thing happened to me today and i never noticed it happen before..
Went to plug the phone in and the screen was on so i figured "Oh it will turn off after 15 seconds like usual" came back 5 minutes later still on.... uhh okay, so i hit the power button the screen went off.. I went to the restroom came back.. SCREEN BACK ON AGAIN? hmmm dubya tee eff? Turned it off again with the power button.. This time it stayed off..
Stock firmware latest upgraded 2 days after the 4th of the july.
Which firmware do you have?
Sent from my GT-I9300 using xda app-developers app
Well, that's what i've done:
1.) factory reset
2.) reinstall all settings and mailaccounts
3.) reboot and see if it still works
4.) install and configure 5 apps
5.) reboot and see if it still works
6.) repeat steps 4. und 5. as long as all apps are reinstalled and reconfigured
and so, finally the guilty app was found!
EXTENDED CONTROLS causes the problem, that the screen stays on when a charger is plugged!
Tested it on all 4 own mobiles, all of them are working as normal again!!!
THANKS BEARD!!!
I have a new SGS2 with stock ICS 4.0.3 just 3 weeks old.
I use my data all day when outside and at work. When i reach home at nite and turn on my Wi-Fi (sometimes) it get stuck without switching on.
And when the screen gets locked at this time the screen will not turn on on any key pressed. I need to remove the battery and start the phone again. Now the phone switched nice and fast between wifi and data.
Does anyone has this kinda problem. Can anyone sort me out on this.
bittu4u4ever said:
I have a new SGS2 with stock ICS 4.0.3 just 3 weeks old.
I use my data all day when outside and at work. When i reach home at nite and turn on my Wi-Fi (sometimes) it get stuck without switching on.
And when the screen gets locked at this time the screen will not turn on on any key pressed. I need to remove the battery and start the phone again. Now the phone switched nice and fast between wifi and data.
Does anyone has this kinda problem. Can anyone sort me out on this.
Click to expand...
Click to collapse
backup ur phone first thro 'Kies' and then do a factory reset and see
Sun90 said:
backup ur phone first thro 'Kies' and then do a factory reset and see
Click to expand...
Click to collapse
Reset is already done even though the problem persists.
Will this b a problem with the kernel or with the hardware itself??!!!
Try flashing Siyah kernel.
I'm currently having this issue and it's really frustrating, I had it first on the Galaxy S3 with 4.2.1 stock rom, I don't know if it might be an app that might be causing this, basically when i lock the phone the screen turns off but then when i press the power button or the home button to turn on the screen it does not do anything, I know the phone is still on because sometimes if i get a text message i can see the blue led blinking and it will continue to blink even when it's frozen.
The only way to bring it back is by holding the power and home button together in order to reset it.
I tried factory reset and it would not work, I flashed the phone with a custom rom for Paranoid Android 4.3 and it worked great for about a week, no issues at all, but then it started freezing when locked again. I hate this and i'm thinking it might be a hardware issue since I've tried different software versions.
I don't know if it might be an app that might be causing this, basically when i lock the phone the screen turns of but then when i press the power button or the home button to turn on the screen it does not do anything, I know the phone is still on because sometimes if i get a text message i can see the blue led blinking and it will continue to blink even when it's frozen.
Even worst, if i'm listening to music and i lock the phone or if the screen times out and locks when i try to unlock it i can see it's stuck but the music is still playing....
Also, if the phone is stuck and i try to call it, it will not ring not turn the screen on, it's not like the problem is just the physical buttons, i don't know what to do since the phone is out of warranty, I have never dropped the phone and there is no damage on it, it have never over heat either so i don't know what can i do.....
Any suggestions or help would be really appreciated.
hardware issue.I got same problem before but I didn't manage to fix it.
cz4r3n said:
hardware issue.I got same problem before but I didn't manage to fix it.
Click to expand...
Click to collapse
Thank you for the reply, do you know specifically what kind of hardware problem was it? Were you able to fix it or you just had it replaced?
no not yet sorry...
cz4r3n said:
no not yet sorry...
Click to expand...
Click to collapse
But it's really strange, It is a hardware issue and it should affect all the time, not randomly i would think... I don't know if the problem is with the processor or the buttons, i don't know how to determine that..
Jonhmena said:
But it's really strange, It is a hardware issue and it should affect all the time, not randomly i would think... I don't know if the problem is with the processor or the buttons, i don't know how to determine that..
Click to expand...
Click to collapse
The first week with Paranoid Android 4.3 it worked greatm even faster than the stock rom and I also liked it because it is android 4.3, the issue started one week after, and i'm thinking that during the first week i did not install all the apps i use, once i installed all the apps it started happening.
The first time i had the issue was right after the facebook messenger app was updated, i tried uninstalling it and the issue was still happening, if i check the running apps and i can see several of my apps running in the background such as Facebook messenger, Viber, Skype, Avast (6 services) Applock, GO weather EX, whatsapp, Facebook.
Maybe i'm just reluctant to think that this is a hardware issue, cause there is no way for me to get some logs or a hardware report that may show any crashes or anything.. I like this phone, it have everything i need and i refuse to think that it's a piece of crab but i've had nothing but troubles with it since day 1...
I dont think it is SW problem because even flashing multi package stock firmware doesn't fix the issue.I tried replacing lcd and display driver but still remain unsolved.
Edit:I think there is a defective sensor chip which I don't have a unit to test already.
hello, i have same issue, and stil stuck with it, anyone can help me?
Hey guys.
Had some trouble on my Z2 and thought I'd create an account here and ask for your advice before I did something stupid. Have no experience with rooting or modding whatsoever, so bear with me please.
I bought a Z2 whose screen never slept. I found out that the responsible was com.sonyericsson.startupflagservice v2, who would always run when I turned the phone on and remained on my notification area with no text, just an icon resembling two blue screens superposed. If I force stopped the process, the phone would sleep normally until I powered it off. When I turned it on, the process would be there again preventing sleep.
I did some research and learned how to flash a different ROM, wipe cache, wipe dalvik... Did all that and the process would still be there. Rooted my phone, bought Titanium Backup and froze the process... it worked fine, but would I reset to factory settings, there was the process again.
And finally I come to my question: would un-installing the process and wiping its data with Titanium backup work? Would I be at risk of bricking my phone?
I'm running out of options on what to do and returning isn't really an option!
Thank you very much!
Phone: Xperia Z2 D6503
Android v: 4.4.2
Build number: 17.1.2.A.0.314
Please let me know if there is any other info I can provide you with in order to find a solution. Thanks again!
busseto said:
Hey guys.
Had some trouble on my Z2 and thought I'd create an account here and ask for your advice before I did something stupid. Have no experience with rooting or modding whatsoever, so bear with me please.
I bought a Z2 whose screen never slept. I found out that the responsible was com.sonyericsson.startupflagservice v2, who would always run when I turned the phone on and remained on my notification area with no text, just an icon resembling two blue screens superposed. If I force stopped the process, the phone would sleep normally until I powered it off. When I turned it on, the process would be there again preventing sleep.
I did some research and learned how to flash a different ROM, wipe cache, wipe dalvik... Did all that and the process would still be there. Rooted my phone, bought Titanium Backup and froze the process... it worked fine, but would I reset to factory settings, there was the process again.
And finally I come to my question: would un-installing the process and wiping its data with Titanium backup work? Would I be at risk of bricking my phone?
I'm running out of options on what to do and returning isn't really an option!
Thank you very much!
Phone: Xperia Z2 D6503
Android v: 4.4.2
Build number: 17.1.2.A.0.314
Please let me know if there is any other info I can provide you with in order to find a solution. Thanks again!
Click to expand...
Click to collapse
Interesting questions... I've also experienced this.
After about 30 mn of waiting, startupflagservice had finished its job (I don't know what it is doing).
Anyway, I don't recommend to uninstall it.
See if flashing the .402 FTF solves this? Maybe it is a random bug in the .314 firmware. I haven't got this process running so I can't comment on it. Have you got power saving features enabled? If so, is the battery drain still bad with the process running?
I know I am asking a lot of questions but there are multiple things that could be causing the issue. When you factory reset the stock ROM, does it occur after you have installed apps or before? There could be a rogue app keeping the phone awake. Install either:
Betterbatterystats (https://play.google.com/store/apps/details?id=com.asksven.betterbatterystats)
Wakelock detector (https://play.google.com/store/apps/details?id=com.uzumapps.wakelockdetector)
Hopefully either app should give you a better insight as to what is keeping your phone from deep sleep.
EDIT: Also, according to quite a few lists, that particular thing (com.sonyericsson.startupflagservice v2) is safe to delete. If you are rooted and have a custom recovery, make a nandroid backup (ask if you don't know what it is or how to do so) and then go ahead and delete it using ES file explorer. Worst case scenario your phone reboots/gets stuck in a bootloop or something and you can just restore the nandroid.
Thanks for the replies, guys!
I'll try flashing the .402 FTF next weekend. Unfortunately, I don't have much time to tinker with the phone on weekdays anymore. I have reasons to believe the current firmware is not the responsible though, as this problem occurred on the firmware that came on the phone (don't remember which one it was), and continued after I updated to .314 through the PC Companion.
Answering your questions, Devzz:
I have no power saving features enabled.
I haven't noticed any battery drain, as I didn't allow it to happen... I usually turned the screen off with the power button, which worked... the only problem was the phone not sleeping by itself after the inactivity period I set.
The problem occurs right after I turn the phone on. As soon as I turn it on after a reset and every time thereafter, I'm greeted by a black screen with a big black button that reads: POWER OFF. If I click it, nothing happens. When I press Back or Home, I'm on my home screen with the icon I mentioned on my original post on the notification bar.
I'm starting to think I just had bad luck and got a defective piece of hardware. There's another problem now that didn't happen before the update: the volume of the notifications now is always low, regardless of how much I set on the slider on Settings > Sound > Volumes. I've noticed some people had this problem as well, and I could temporarily fix it by enabling Dynamic normalizer and xLoud on the Sound Effects, although that is hardly an ideal solution.
Thanks very much again for your help! I'll look into the nandroid backup and try that next weekend.
P.s.: another piece of information that I haven't mentioned and may be relevant: I was never able to access recovery mode, despite my efforts to do so. I had to install XZDualRecovery to be able to boot into recovery mode.
busseto said:
Thanks for the replies, guys!
I'll try flashing the .402 FTF next weekend. Unfortunately, I don't have much time to tinker with the phone on weekdays anymore. I have reasons to believe the current firmware is not the responsible though, as this problem occurred on the firmware that came on the phone (don't remember which one it was), and continued after I updated to .314 through the PC Companion.
Answering your questions, Devzz:
I have no power saving features enabled.
I haven't noticed any battery drain, as I didn't allow it to happen... I usually turned the screen off with the power button, which worked... the only problem was the phone not sleeping by itself after the inactivity period I set.
The problem occurs right after I turn the phone on. As soon as I turn it on after a reset and every time thereafter, I'm greeted by a black screen with a big black button that reads: POWER OFF. If I click it, nothing happens. When I press Back or Home, I'm on my home screen with the icon I mentioned on my original post on the notification bar.
I'm starting to think I just had bad luck and got a defective piece of hardware. There's another problem now that didn't happen before the update: the volume of the notifications now is always low, regardless of how much I set on the slider on Settings > Sound > Volumes. I've noticed some people had this problem as well, and I could temporarily fix it by enabling Dynamic normalizer and xLoud on the Sound Effects, although that is hardly an ideal solution.
Thanks very much again for your help! I'll look into the nandroid backup and try that next weekend.
P.s.: another piece of information that I haven't mentioned and may be relevant: I was never able to access recovery mode, despite my efforts to do so. I had to install XZDualRecovery to be able to boot into recovery mode.
Click to expand...
Click to collapse
I have the exact same problems with my phone not going to sleep and the big "power off" button. What the heck does it mean? Anyone fix this problem yet?
matase said:
I have the exact same problems with my phone not going to sleep and the big "power off" button. What the heck does it mean? Anyone fix this problem yet?
Click to expand...
Click to collapse
In spite of my efforts, I couldn't find a way to get rid of the problem. Currently I have the phone rooted, installed Titanium Backup and deleted the files related to the process.
It's working, although if I ever revert to factory settings, the problem will be there again.
Best of luck to you and please let me know if you find a fix.
busseto said:
In spite of my efforts, I couldn't find a way to get rid of the problem. Currently I have the phone rooted, installed Titanium Backup and deleted the files related to the process.
It's working, although if I ever revert to factory settings, the problem will be there again.
Best of luck to you and please let me know if you find a fix.
Click to expand...
Click to collapse
Which process/es did you exactly delete? What are those files for the process are even doing? When did this problem start for you? Thanks
On mine that service displayed a persistent notification and on every reboot it prompted to power off or use phone. Anyway, as soon as I saw that I rooted and froze com.sonyericsson.startupflagservice in titanium backup. Problem solved! As far as I've tried it's not essential and can be uninstalled as well. I really don't get how they overlooked this, it's a huge annoyance for anyone that can't root the phone I imagine.
Solution!!!!!
I had the same issue on a Z2 I bought off a guy. It was on 4.4.2 and it kept saying no update available. I downloaded and flashed the 5.0.2 update via Sony Flashtool. At first boot the issue appear again after a few seconds. It got very intense with the screen becoming unusable. The phone shut itself down and rebooted without the issue. Gone and nowhere to be found. I immediately got another prompt to update to a newer Android version - same 5.0.2 (17MB file).
So flash away, guys!!!
After some minor bug I have decided to master reset my phone after wiping all data and stuff the phone was running cool but since yesterday when I lock the screen 1-2min after the phone freeze and restart after. When I am using it no problem whether is plugged to charge or not.
It’s only reboot or freeze when you lock the screen or stop using the phone
I need help
Silverpat said:
After some minor bug I have decided to master reset my phone after wiping all data and stuff the phone was running cool but since yesterday when I lock the screen 1-2min after the phone freeze and restart after. When I am using it no problem whether is plugged to charge or not.
It’s only reboot or freeze when you lock the screen or stop using the phone
I need help
Click to expand...
Click to collapse
Are you Running a Custom ROM?
If yes you should go into your ROM's thread .
If you are running stock Android , the problem comes from the OEM , you should search for this issue on internet to find someone else who faced this bug and try to know if there's a fix.
On my side , I can't do much because I don't own your device and I never heard about this before
I hope you'll find the answer on the internet