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Hi, I'm new to the Rezound coming from an X2. I'm loving this phone. I want to unlock the bootloader but I am having issues with this phone. I am following the steps on htcdev.com exactly and when I enter fastboot oem get_identifier_token it stays at waiting for device. I unlocked a droid incredible several months ago so I have done this with a different HTC device before. Anyone know why I cant get it to work on my Rezound. I sent HTC a message about it, I'm hoping they have an answer, but I know the people on this board know alot of stuff about these phones. the software version I am on is 2.01.605.11 any sugestions? Thanks
John
When you start the phone with the volume switch down, you get taken into HBOOT. The first item on the menu is FASTBOOT. You have to put the phone into FASTBOOT (use Volume up/down to navigate to FASTBOOT and then hit the power button to select) before the PC can talk to it. Have you done this?
Assuming your phone's in FASTBOOT, there's a menu that starts with BOOTLOADER. A few lines above this menu you should see the word FASTBOOT in white on a red background. If your USB connection's okay, this should change to FASTBOOT USB a few seconds after plugging in the cable. Is this happening?
yes, It just wont go any further
jtornone said:
Hi, I'm new to the Rezound coming from an X2. I'm loving this phone. I want to unlock the bootloader but I am having issues with this phone. I am following the steps on htcdev.com exactly and when I enter fastboot oem get_identifier_token it stays at waiting for device. I unlocked a droid incredible several months ago so I have done this with a different HTC device before. Anyone know why I cant get it to work on my Rezound. I sent HTC a message about it, I'm hoping they have an answer, but I know the people on this board know alot of stuff about these phones. the software version I am on is 2.01.605.11 any sugestions? Thanks
John
Click to expand...
Click to collapse
Do you have USB Debugging enabled on your phone?
yes, as well as allow from unknown sources.
Do you have HTC Sync installed on the PC? Does the PC acknowledge the USB connection when the phone's in fastboot?
htc sync is installed and sees the phone. when in fastboot, as soon as i plug in the usb cable it says fastboot usb
I'm going to try it on another pc and see what happens.
Wish I had more to offer. It doesn't seem like you're doing anything wrong. Good luck!
jtornone said:
htc sync is installed and sees the phone. when in fastboot, as soon as i plug in the usb cable it says fastboot usb
I'm going to try it on another pc and see what happens.
Click to expand...
Click to collapse
Uninstall HTC Sync for now.
I tried it on another computer and it worked. So something is pooched on this laptop. Thank you all for your sugestions
Out of curiosity what is the OS on your laptop? I had Windows 8 for a bit and when the new firmware came out I needed to re-lock the bootloader and couldn't because windows 8 and the phone didn't play nice together. As soon as i went back to Windows 7 no issues.
I was using Windows 7 Pro.
I bought my One with bootloader unlocked but the guy who sold me the phone unrooted the phone before shipping and i've tried to follow the rooting and the unlocking bootloader through fastboot methods but every time i open sdk manager it just says i have to update, i update then it says restart, and no mater what i do, cmd just keeps telling me fastboot is not a recognized command... blah blah... short question is, is there a rooting app i can purchase or if anyone can give me a helping hand?
Edit: I have followed the steps exactly, switched off fastboot in power menu, and powered off entered fastboot from bootloader, plugged in device, entered cmd and tried it but i get the aforementioned error.
Edit 2: I made the folder and placed my files and it seemed to go a little smoothly but it says waiting on device and just hangs there. The computer is still not recognizing the phone, i still get USB not recognized. try reconnecting the device....
Oh also, trying to install a recovery to this, so i can root... but just an easy way
Please help me, someone... the bootloader says unlocked btw. but fastboot does nothing when trying to flash via cmd.
if you are running windows 8 you may need to install the correct drivers, i had the same problem when i tried to root my M7 and im runinng windows 8, if youd like the drivers, PM me i cant remember where i got them from, but i have them still. Also if you can try switching USB ports, i had to use a different one and everything went kinda smooth after that.
sakumaxp said:
if you are running windows 8 you may need to install the correct drivers, i had the same problem when i tried to root my M7 and im runinng windows 8, if youd like the drivers, PM me i cant remember where i got them from, but i have them still. Also if you can try switching USB ports, i had to use a different one and everything went kinda smooth after that.
Click to expand...
Click to collapse
I sent you a pm... i am on win8, and i don't think its the ports because when the phone is fully on, it i can open it through windows, its just it doesn't work when it's in bootloader/fastboot
HyDRo1X said:
I sent you a pm... i am on win8, and i don't think its the ports because when the phone is fully on, it i can open it through windows, its just it doesn't work when it's in bootloader/fastboot
Click to expand...
Click to collapse
ok i switched to a win8 an everything seemed fine, but i get a long list of processing cmd after i type the fastboot flash recovery... and then continued as followed but nothing... still get red triangle
Ok got it... Windows 8 problems
Sent from my HTC One using xda premium
I had my phone unlocked and working with a custom ROM in the past, but after some problems I gave up and just relocked it and went back to stock. Now I'm trying to unlock it again and I'm running into some problems. I'm unable to get the identifier token to use with htcdev because whenever I go into the bootloader my phone is not recognized by adb. fastboot oem get_identifier_token leaves me with a waiting for device message, and adb devices returns an empty list. If I turn the phone on normally the device shows up then. To the best of my knowledge, I have all the necessary drivers. I have tried multiple USB slots, multiple computers (including the one I originally did the unlock on, when it worked fine), and have searched all around the internet and various forums for an answer. I've tried manually updating the USB drivers through device manager, but that did nothing. I have HTC sync installed as well. When I plug the USB cable in I sometimes get a device cannot be identified/has malfunctioned message. Device manager also shows a yellow warning triangle on my phone when in the bootloader. I'm on windows 8 currently, but I've tried it on a windows 7 pc as well with the same results.
tldr: adb doesn't recognize my phone while in bootloader, so I can't unlock it.
Thanks in advance for any help, I've tried everything I can think of.
It sounds like the waiting for device message with fastboot it because you're in bootloader (hboot) instead of fastboot maybe. You want to uninstall the HTC sync program, it's used because it installs the drivers then you get rid of the program itself or at least make sure it's not running at startup and when you connect the device. On Windows 8 did you disable the driver signature verification yet?
Sent from my HTC6435LVW using Tapatalk 4 Beta
CharliesTheMan said:
It sounds like the waiting for device message with fastboot it because you're in bootloader (hboot) instead of fastboot maybe. You want to uninstall the HTC sync program, it's used because it installs the drivers then you get rid of the program itself or at least make sure it's not running at startup and when you connect the device. On Windows 8 did you disable the driver signature verification yet?
Sent from my HTC6435LVW using Tapatalk 4 Beta
Click to expand...
Click to collapse
Same result in fastboot, I'll try uninstalling HTC sync and disabling driver signature verification now and see how it goes
edit: same result, adb devices comes up empty when in fastboot after disabling driver signature verification and uninstalling HTC sync
It should be "fastboot devices" as the command.
Does your computer have native USB 3?
Sent from my HTC6435LVW using Tapatalk 4 Beta
CharliesTheMan said:
It should be "fastboot devices"
Sent from my HTC6435LVW using Tapatalk 4 Beta
Click to expand...
Click to collapse
that returns nothing it just starts a new command line.
and two of the ports are usb 3.0 one is 2.0, I've tried all three
Use the snip tool in windows to grab a screenshot of the command window stretched out to show the history, that may point me in the right direction. Do a search for Windows 8 ADB and Fastboot driver installation (i prefer Google and prefix the search with "site: www.xda-developers.com" no quotes) and you should find a thread with the steps for installing the drivers properly after signature verification is disabled in Windows 8. I used it to remotely fix a user's computer with the same issue you're having but I'm mobile at the moment. I'll help you get it straightened out though that's kind of my specialty. I'm about to go get something to eat, I'm working on a migraine and when I get back I'll check back in. Feel free to PM me if you want while waiting on input from others also.
Sent from my HTC6435LVW using Tapatalk 4 Beta
CharliesTheMan said:
Use the snip tool in windows to grab a screenshot of the command window stretched out to show the history, that may point me in the right direction. Do a search for Windows 8 ADB and Fastboot driver installation (i prefer Google and prefix the search with "site: www.xda-developers.com" no quotes) and you should find a thread with the steps for installing the drivers properly after signature verification is disabled in Windows 8. I used it to remotely fix a user's computer with the same issue you're having but I'm mobile at the moment. I'll help you get it straightened out though that's kind of my specialty. I'm about to go get something to eat, I'm working on a migraine and when I get back I'll check back in. Feel free to PM me if you want while waiting on input from others also.
Sent from my HTC6435LVW using Tapatalk 4 Beta
Click to expand...
Click to collapse
Thank you for the help, I hope this is all you need from the command window. I'm trying the adb and fastboot driver installation thread that you suggested now, hopefully this will have it resolved by the time you get back.
edit: unfortunately that didn't work, it said that the driver is already up to date. The phone shows up as "My HTC" under android USB devices already, even when in the bootloader/fastboot, but it shows the device status as "This device cannot start. (Code 10) A request for the USB BOS descriptor failed."
Adb devices worked, that's your serial number so it's definitely fixable. What does it tell you when you boot to hboot, select fastboot, and use the command "fastboot reboot"
Could you send me a screen shot of the folder contents for the mini-adb folder, just like you did the command window except inside the mini adb folder.
Sent from my HTC6435LVW using Tapatalk 4 Beta
CharliesTheMan said:
Adb devices worked, that's your serial number so it's definitely fixable. What does it tell you when you boot to hboot, select fastboot, and use the command "fastboot reboot"
Could you send me a screen shot of the folder contents for the mini-adb folder, just like you did the command window except inside the mini adb folder.
Sent from my HTC6435LVW using Tapatalk 4 Beta
Click to expand...
Click to collapse
I just have some extra things in the folder like some ROMs/recoveries but I don't think that would matter. I have adb.exe, fastboot.exe, and the two .dll's so I think I have everything I need.
And I tried fastboot reboot while in fastboot, I got waiting for device in command prompt. Also when I entered the command I got a "USB device not recognized" popup from the taskbar. Device manager shows the phone as My HTC with a yellow caution triangle on the icon and the device status "This device cannot start. (Code 10) A request for the USB BOS descriptor failed."
That's usually the result of using a USB 3.0 port, do you have a different set of ports you can try? Like back of the computer instead of front, side of notebook to back of notebook etc. Most motherboards have a USB 2.0 hub and USB 3.0 hub but the manufacturers don't make it obvious which is which in most cases. Also make sure antivirus and such is turned off while you're testing. Its one of those things that's just a tad bit off such as the ports or a driver.
Let me know how the above turns out and tomorrow if you want I can hop on teamviewer and we can try uninstalling what's there, starting fresh with the Google sdk and go from there.
PS- Sorry I haven't had a more direct answer I know it can be frustrating with so much trial and error and it being almost working. But I promise I'll stick with it until we get something figured out, or you get mad and remotely smack me over the head with a keyboard.
Sent from my HTC6435LVW using Tapatalk 4 Beta
CharliesTheMan said:
That's usually the result of using a USB 3.0 port, do you have a different set of ports you can try? Like back of the computer instead of front, side of notebook to back of notebook etc. Most motherboards have a USB 2.0 hub and USB 3.0 hub but the manufacturers don't make it obvious which is which in most cases. Also make sure antivirus and such is turned off while you're testing. Its one of those things that's just a tad bit off such as the ports or a driver.
Let me know how the above turns out and tomorrow if you want I can hop on teamviewer and we can try uninstalling what's there, starting fresh with the Google sdk and go from there.
PS- Sorry I haven't had a more direct answer I know it can be frustrating with so much trial and error and it being almost working. But I promise I'll stick with it until we get something figured out, or you get mad and remotely smack me over the head with a keyboard.
Sent from my HTC6435LVW using Tapatalk 4 Beta
Click to expand...
Click to collapse
I'm pretty sure I was using the 2.0 port but I could be wrong. I'll keep working on it and if I can't resolve it I'd love to try teamviewer wth you. Thank you so much for all the help so far.
Finally got it working, kept trying on my old computer that I unlocked it originally with and eventually it just decided to recognize it and worked.
Thanks so much for the help getting to this point.
kalbany said:
I'm pretty sure I was using the 2.0 port but I could be wrong. I'll keep working on it and if I can't resolve it I'd love to try teamviewer wth you. Thank you so much for all the help so far.
Click to expand...
Click to collapse
I
Is there an error information, e.g: Windows code 10.
If yes, I googled it, it shows:
The error message probably occurs when you are trying to use a particular piece of hardware, such as a USB connected device or internal DVD drive. Take note of the device you are using when the error occurs in order to update the correct drivers.
error.info/windows/driver-10.html
Cheers,
Lun:
kalbany said:
I had my phone unlocked and working with a custom ROM in the past, but after some problems I gave up and just relocked it and went back to stock. Now I'm trying to unlock it again and I'm running into some problems. I'm unable to get the identifier token to use with htcdev because whenever I go into the bootloader my phone is not recognized by adb. fastboot oem get_identifier_token leaves me with a waiting for device message, and adb devices returns an empty list. If I turn the phone on normally the device shows up then. To the best of my knowledge, I have all the necessary drivers. I have tried multiple USB slots, multiple computers (including the one I originally did the unlock on, when it worked fine), and have searched all around the internet and various forums for an answer. I've tried manually updating the USB drivers through device manager, but that did nothing. I have HTC sync installed as well. When I plug the USB cable in I sometimes get a device cannot be identified/has malfunctioned message. Device manager also shows a yellow warning triangle on my phone when in the bootloader. I'm on windows 8 currently, but I've tried it on a windows 7 pc as well with the same results.
tldr: adb doesn't recognize my phone while in bootloader, so I can't unlock it.
Thanks in advance for any help, I've tried everything I can think of.
Click to expand...
Click to collapse
I have Started a thread for HTC Droid Incredible phones in the troubleshooting area. Im having the same exact problem and im running Windows
as soon as i do the command: fastboot oem get_identifier_token, it just sits there and waits. and then i get a pop up from the system tray saying that my device has malfunctioned.
CharliesTheMan said:
Adb devices worked, that's your serial number so it's definitely fixable. What does it tell you when you boot to hboot, select fastboot, and use the command "fastboot reboot"
Could you send me a screen shot of the folder contents for the mini-adb folder, just like you did the command window except inside the mini adb folder.
Sent from my HTC6435LVW using Tapatalk 4 Beta
Click to expand...
Click to collapse
Regardless of how old this thread is I'm running into the same problems now!
My Xperia XZ1 Compact doesn't seem to be recognized when in the bootloader (indicated by a black screen and blue led).
I tried "adb reboot hboot" and it booted into a new black screen, but didn't last long before rebooting.
I tried other button combinations during the sequence and those didn't change anything.
So I have run into a problem with my HTC Evo 4G LTE. I rooted a while back but I decided that I didn't really like the roms that would actually work, and so I tried doing an RUU to get back to stock. What ended up happening was that my phone is now S-ON but it says Unlocked and Tampered. but the custom recovery is still there so I can actually do updates to my phone. I have tried to re-root so I can try the RUU again but for some reason I can't get my phone to be recognized by fastboot or the adb. I don't know if its because I have incorrect drivers or what the issue is. Whenever I try to open ADB it just runs through a block of text and closes instantly, same for fastboot. I don't know anymore which instructions or methods to follow since I don't know what exactly the problem is. I've tried looking on here for issues like mine but I can't seem to figure it out. I just want to get my phone as close to stock as possible but I am seriously stuck right now and I need serious help. I would really appreciate it.
Open the cmd window from your android-sdk/platform tools folder
bigdaddy619 said:
Open the cmd window from your android-sdk/platform tools folder
Click to expand...
Click to collapse
I've done that but I don't know what exactly it is I'm supposed to do once I do that. Like how do I get back to fully stock? Or should I be trying to re-root to RUU again? Moonshine doesn't recognize my device in fastboot usb, it says something like usb device not recognized because of a malfunction. I'm sorry for being clueless but I'm at a loss at what to do.
DashEndar said:
I've done that but I don't know what exactly it is I'm supposed to do once I do that. Like how do I get back to fully stock? Or should I be trying to re-root to RUU again? Moonshine doesn't recognize my device in fastboot usb, it says something like usb device not recognized because of a malfunction. I'm sorry for being clueless but I'm at a loss at what to do.
Click to expand...
Click to collapse
Uninstall everything HTC from your PC then reboot
Unplug your phone then install the latest drivers from HERE the ones dated 6/6/13
Plug phone in and let the drivers install
They might install while in bootloader and custom recovery also
then give moonshine another try
Should I only install the drivers or install HTC Sync as well?
DashEndar said:
Should I only install the drivers or install HTC Sync as well?
Click to expand...
Click to collapse
Moonshine won't work if HTC Sync is installed
bigdaddy619 said:
Moonshine won't work if HTC Sync is installed
Click to expand...
Click to collapse
Ok, I'm going to give this a try and see how it goes. Thanks for responding.
DashEndar said:
Ok, I'm going to give this a try and see how it goes. Thanks for responding.
Click to expand...
Click to collapse
No worries good luck
DashEndar said:
Ok, I'm going to give this a try and see how it goes. Thanks for responding.
Click to expand...
Click to collapse
So I uninstalled all the drivers and everything HTC and restarted. I then tried to install that driver from your link. It said the driver wasn't supported by my operating system which is Windows 8 64 bit and then finished installing. When I plugged in my phone it didn't seem like anything installed. The EVO is recognized by computer as a media device I guess. I switched the usb mode to mount as disk drive and it seemed to install a driver. Then I ran moonshine again but when it went into the bootloader, again it said the USB device was not recognized.
DashEndar said:
So I uninstalled all the drivers and everything HTC and restarted. I then tried to install that driver from your link. It said the driver wasn't supported by my operating system which is Windows 8 64 bit and then finished installing. When I plugged in my phone it didn't seem like anything installed. The EVO is recognized by computer as a media device I guess. I switched the usb mode to mount as disk drive and it seemed to install a driver. Then I ran moonshine again but when it went into the bootloader, again it said the USB device was not recognized.
Click to expand...
Click to collapse
Hmmm not really sure then I have been away from the Evo for a while
Try this
On your PC go to device manager and find your phone, right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
bigdaddy619 said:
Hmmm not really sure then I have been away from the Evo for a while
Try this
On your PC go to device manager and find your phone, right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
Click to expand...
Click to collapse
Trying what you say and everytime I select MyHTC it says it installs, then just disconnects and reconnects again saying usb device not recognized.
DashEndar said:
Trying what you say and everytime I select MyHTC it says it installs, then just disconnects and reconnects again saying usb device not recognized.
Click to expand...
Click to collapse
Hmmm sorry I'm kinda out of ideas
Anyone else with any idea what is going on here with my phone?
Uninstall everything HTC (again). Download and install HTC Sync Manager. Once install is complete, uninstall only HTC Sync Manager. The latest HTC Drivers will remain installed. Put your device into fastboot mode, and connect to the PC. Drivers should install, and the bootloader should go from saying FASTBOOT to FASTBOOT USB.
Captain_Throwback said:
Uninstall everything HTC (again). Download and install HTC Sync Manager. Once install is complete, uninstall only HTC Sync Manager. The latest HTC Drivers will remain installed. Put your device into fastboot mode, and connect to the PC. Drivers should install, and the bootloader should go from saying FASTBOOT to FASTBOOT USB.
Click to expand...
Click to collapse
I just tried this, plugged it in and it still says the message of USB device not recognized. I'm really not understanding what happened as to why the fastboot is just not recognizing the drivers. I also noticed the word fastboot in red changes to fastboot usb when I move the selection down from bootloader to any of the other options. Is it supposed to do that?
DashEndar said:
I just tried this, plugged it in and it still says the message of USB device not recognized. I'm really not understanding what happened as to why the fastboot is just not recognizing the drivers. I also noticed the word fastboot in red changes to fastboot usb when I move the selection down from bootloader to any of the other options. Is it supposed to do that?
Click to expand...
Click to collapse
I think your issue may be with your computer. Do you have another computer you could try this on? I personally have never used windows 8, but it is always something that could be an issue.
DashEndar said:
I just tried this, plugged it in and it still says the message of USB device not recognized. I'm really not understanding what happened as to why the fastboot is just not recognizing the drivers. I also noticed the word fastboot in red changes to fastboot usb when I move the selection down from bootloader to any of the other options. Is it supposed to do that?
Click to expand...
Click to collapse
Yes, when you're connected to your computer via fastboot it will say "Fastboot USB". Don't worry about the message on your computer-I get them all the time and I can still run commands via ADB & fastboot without any problems.
Sent from my HTC EVO 4G LTE
FinZ28 said:
Yes, when you're connected to your computer via fastboot it will say "Fastboot USB". Don't worry about the message on your computer-I get them all the time and I can still run commands via ADB & fastboot without any problems.
Sent from my HTC EVO 4G LTE
Click to expand...
Click to collapse
But in Moonshine when it loads fastboot it doesn't work, it just times out. It finds the device and restarts it, but after it gets into the bootloader it fails. That is what I'm trying to figure out.
When you connect in fastboot USB mode, what happens when you run the command "fastboot devices" (without quotations)?
Sent from my HTC EVO 4G LTE
Well being that I can't open fastboot like normal because it just flashes and closes, I open a command window inside my platform-tools folder. Then I do the command fastboot shell and it says <waiting for device> and nothing happens. If i open the window and type adb devices it shows my phone's serial number, but fastboot devices or fastboot shell, nothing happens
The device works properly. I was able to unlock the bootloader using flashtool. The problem is, I can't get it into fastboot mode. I hold volume up, plug in the usb cable, it does a quick flash from amber to green, then nothing. From what I'm reading, it's supposed to stay lit blue. So something isn't right here, but it doesn't seem like the steps can be screwed up.
As a point of reference, I tried re-flashing the factory FTF, and even installing a different one. The results are the same. Device boots fine, but I can't access recovery or bootloader(most importantly).
Any help would be greatly appreciated!
InGeNeTiCs said:
The device works properly. I was able to unlock the bootloader using flashtool. The problem is, I can't get it into fastboot mode. I hold volume up, plug in the usb cable, it does a quick flash from amber to green, then nothing. From what I'm reading, it's supposed to stay lit blue. So something isn't right here, but it doesn't seem like the steps can be screwed up.
As a point of reference, I tried re-flashing the factory FTF, and even installing a different one. The results are the same. Device boots fine, but I can't access recovery or bootloader(most importantly).
Any help would be greatly appreciated!
Click to expand...
Click to collapse
have you try flashtool command to command your phone go to fastboot mode automatically if you on flash mode?
Nicklas Van Dam said:
have you try flashtool command to command your phone go to fastboot mode automatically if you on flash mode?
Click to expand...
Click to collapse
Yes, of course. Using the flashtool does not work, neither does using adb reboot-bootloader.
InGeNeTiCs said:
Yes, of course. Using the flashtool does not work, neither does using adb reboot-bootloader.
Click to expand...
Click to collapse
i think this hardware issue, but have try it another way like from your reboot option from system?
Nicklas Van Dam said:
i think this hardware issue, but have try it another way like from your reboot option from system?
Click to expand...
Click to collapse
I just don't understand how my bootloader can be broken, but everything else still works?
I need to know how to fix this in order to move forward.
InGeNeTiCs said:
I just don't understand how my bootloader can be broken, but everything else still works?
I need to know how to fix this in order to move forward.
Click to expand...
Click to collapse
i don't know too, may be you need help from reconigzed developer or any senior member. i think like that
Thread closed until the OP checks his PMs and tells me which device he has
Install drivers from c:\flashtool\drivers
and choose fastboot, flashmode and z drivers
When you unlocked using flashtool did you get the code from sony?
Also, dial *#*#7378423#*#* goto service info and configuration, what does the last line say exactly
gregbradley said:
Thread closed until the OP checks his PMs and tells me which device he has
Install drivers from c:\flashtool\drivers
and choose fastboot, flashmode and z drivers
When you unlocked using flashtool did you get the code from sony?
Also, dial *#*#7378423#*#* goto service info and configuration, what does the last line say exactly
Click to expand...
Click to collapse
I'm on a mac, I got my unlock code from sony, and the last line says "Bootloader unlocked: Yes"
I can try it on a pc, but the problem isn't the method, it's the device. ADB correctly sends the reboot-bootloader command, it just doesn't get to the bootloader. I get a black screen. Same for when I try and access recovery. It's just really odd that the device still works this way.
Would trying this on a pc with the drivers listed be any different? I'm at work now and I can use my PC instead of my macbook if it'll yield different results.
InGeNeTiCs said:
I'm on a mac, I got my unlock code from sony, and the last line says "Bootloader unlocked: Yes"
I can try it on a pc, but the problem isn't the method, it's the device. ADB correctly sends the reboot-bootloader command, it just doesn't get to the bootloader. I get a black screen. Same for when I try and access recovery. It's just really odd that the device still works this way.
Would trying this on a pc with the drivers listed be any different? I'm at work now and I can use my PC instead of my macbook if it'll yield different results.
Click to expand...
Click to collapse
What were you expecting? There is no bootloader screen on the phone. You get a black screen when in fastboot mode, all commands are done from a command window on the computer.
Have you installed a recovery? If not then you cannot enter it. There is no factory or stock recovery accessible on xperia phones.
I would suggest using a Linux or windows machine, I have heard of nothing but problems using macs.
Is there any way I can reflash the factory bootloader with an ftf? I've done two so far and it hasn't seemed to help anything.
To my understanding, when the device is off, you hold volume up and then plug the usb cable in. This should make the led stay solid blue, but mine just blinks amber then green real quick, and nothing happens.
Can someone confirm that I'm not crazy here? It's not like this is my first time modifying an android device. I've been using android since the G1, I work as an IT manager, I use windows, mac, and ubuntu linux regularly, I've compiled my own roms from aosp...So this is really making me nuts!
gregbradley said:
What were you expecting? There is no bootloader screen on the phone. You get a black screen when in fastboot mode, all commands are done from a command window on the computer.
Have you installed a recovery? If not then you cannot enter it. There is no factory or stock recovery accessible on xperia phones.
I would suggest using a Linux or windows machine, I have heard of nothing but problems using macs.
Click to expand...
Click to collapse
The entire process worked fine up until trying to get into fastboot mode. Everyone is saying I should see a blue led, but that's not happening, and it doesn't respond to fastboot commands on my mac, and the pc installer doesn't install the drivers. I've tried searching for the driver files, but I'm not having any luck. I don't want an installer, I just want to manually select the windows driver files and force it to install.
Windows 8.1, latest version of flashtool, my device just shows up in device manager as c6833. When I tell it to search for drivers, it doesn't find anything even after having run the driver installer. Is there a website or a thread on xda that has just the driver files for the z ultra rather than a full installer?
Progress: I've pulled the driver files out of the installer. I'm going to try and get the device recognized on my pc in a bit.
InGeNeTiCs said:
Is there any way I can reflash the factory bootloader with an ftf? I've done two so far and it hasn't seemed to help anything.
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Not sure what you mean, you have not altered the bootloader, just unlocked it. Also, flashing FTF's do not touch the bootloader
To my understanding, when the device is off, you hold volume up and then plug the usb cable in. This should make the led stay solid blue, but mine just blinks amber then green real quick, and nothing happens.
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Yes, phone off, keep volume up pressed and attach USB cable (Volume down would be for flashmode) I think you have issues with the drivers on a mac
Can someone confirm that I'm not crazy here? It's not like this is my first time modifying an android device. I've been using android since the G1, I work as an IT manager, I use windows, mac, and ubuntu linux regularly, I've compiled my own roms from aosp...So this is really making me nuts!
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You are not crazy, You can also try
Code:
adb devices
to see if the machine sees the phone when it is turned on, then try
Code:
fastboot devices
to see if it is actually in fastboot mode or not
InGeNeTiCs said:
The entire process worked fine up until trying to get into fastboot mode. Everyone is saying I should see a blue led, but that's not happening, and it doesn't respond to fastboot commands on my mac, and the pc installer doesn't install the drivers. I've tried searching for the driver files, but I'm not having any luck. I don't want an installer, I just want to manually select the windows driver files and force it to install.
Windows 8.1, latest version of flashtool, my device just shows up in device manager as c6833. When I tell it to search for drivers, it doesn't find anything even after having run the driver installer. Is there a website or a thread on xda that has just the driver files for the z ultra rather than a full installer?
Click to expand...
Click to collapse
The installer with flashtool is quite good, you can choose which files to use,
Just pick the fastboot, flashmode and Z drivers
gregbradley said:
Not sure what you mean, you have not altered the bootloader, just unlocked it. Also, flashing FTF's do not touch the bootloader Yes, phone off, keep volume up pressed and attach USB cable (Volume down would be for flashmode) I think you have issues with the drivers on a macYou are not crazy, You can also try
Code:
adb devices
to see if the machine sees the phone when it is turned on, then try
Code:
fastboot devices
to see if it is actually in fastboot mode or not
The installer with flashtool is quite good, you can choose which files to use,
Just pick the fastboot, flashmode and Z drivers
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Click to collapse
also note that on windows 8.x you have to be in the special boot mode to install unsigned drivers
Just curious did u manage to make ur phone work cuz I got similar problem with recovery(TWRP) it sometimes only show it rest of time it's black screen and in that black screen I can tap on reboot to system or poweroff. It's annoying sometimes cuz I need to flash some important stuff.